19 Customer Training jobs in Jacksonville

JEA is looking for a Technical Training Senior Specialist for our Commercial & Industrial Transformer-Rated Revenue Metering apprenticeship! The selected candidate will be responsible for delivering training for JEA's 4-year Meter Technician Apprenticeship. Specifically, this 8,000-hour multi-year apprenticeship program develops:

-Interpersonal skills

-AC/DC Network Analysis

-Digital Fundamentals, Solid State Devices

-Electrical/Electronic Control Systems

-Solid State Analog Circuit Analysis

-Microprocessor Fundamentals and

-Micro Computer Systems Troubleshooting

Responsible for developing, implementing, delivering and maintaining designated Water/Wastewater and Electric (generation, transmission and distribution) safety and technical training programs.  Ensures compliance to safety regulations (i.e. OSHA, Federal, local, industry specific etc.) and programs, policies and guidelines through random unannounced field audits and inspections.  Responsibly exercises independent judgement, professional knowledge and delegated authority to immediately cease/suspend work-in-progress by JEA employees, contractors, service providers etc.  

• Leads incident and near miss investigations, performs root cause analysis using a systems approach and prepares reports per standardized format(s); develops and implements comprehensive corrective solutions and training to prevent incident recurrence.  
• Conducts focus groups, collaborates with JEA civil service, appointed employees, leadership etc. to identify safety hazards, operational/ work process hazards, training shortcomings etc.  Develops and implements corrective actions. 
• Monitors safety, technical and regulatory training requirements, changes in federal, state and local regulations and reports these changes to business units. 
• Serves as a technical subject matter expert (SME) and resource for evaluating and establishing company safety policies and procedures. 
• Collaborates with internal operational and administrative partners to systematically review work areas, work sequences, processes etc. to continuously improve and enhance employee safety while maximizing utilization of financial and staffing resources 
• Represents JEA at legal proceedings, regulatory/state agencies etc. 
• Administers and applies JEA and Civil Service rules/procedures, provisions of collective bargaining agreements etc. 
• Partners with Compliance, Safety etc. for investigation and resolution of employee safety issues. 
• Collaborates with subject matter experts from across the organization in determining technical training organizational needs and developing training materials etc.  Serves as Subject Matter Expert (SME) on oversight committees.¿ 
• Manages training programs by developing and creating needs assessments, curriculum development and delivery, course assessments, and skill evaluation methods. 
• Provides leadership qualities to training committees to promote training program goals and ensure team members work together as a cohesive and productive unit. 
• Leads process improvements that develop behavioral change and stimulate employees to create a culture of inclusion. 
• Develops technical training modules, learning objectives and instructional strategies that meet business requirements.  
• Develops and validates pre and post training assessments to determine training needs and evaluate skill transfer has been successfully accomplished. 
• Conducts ongoing analysis to identify trends, variances and changes in technical and safety training courses, policy and procedures for adherence to technical and safety compliance. 
• Collaborate with field crews to determine best practices both in Safety and technical training. Fosters environments receptive to change. 
• Mentors new Technical Development Specialists and oversees journeymen, contractors, vendors etc. conducts training to ensure successful transfer of knowledge. 
• Excellent verbal, interpersonal and written communication skills, facilitation, persuasion and teamwork skill; ability to achieve results by influencing others to action. 
• Ability to understand and resolve external and internal customer issues, as well as handle conflict.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Jacksonville Beach, FL-32240aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Neptune Beach, FL-32266aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Atlantic Beach, FL-32233aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area.

Are you eligible?

You can apply to Year Up United if you are:

- A high school graduate or GED recipient

- Eligible to work in the U. S.

- Available Monday-Friday throughout the duration of the program

- Highly motivated to learn technical and professional skills

- Have not obtained a Bachelor?s degree

- You may be required to answer additional screening questions when applying

What will you gain?

Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:

- Business Operations

- Banking & Customer Success

Get the skills and opportunity you need to launch your professional career.

75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area.

Are you eligible?

You can apply to Year Up United if you are:

- A high school graduate or GED recipient

- Eligible to work in the U. S.

- Available Monday-Friday throughout the duration of the program

- Highly motivated to learn technical and professional skills

- Have not obtained a Bachelor?s degree

- You may be required to answer additional screening questions when applying

What will you gain?

Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:

- Business Operations

- Banking & Customer Success

Get the skills and opportunity you need to launch your professional career.

75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Jacksonville, FL-32207aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area.

Are you eligible?

You can apply to Year Up United if you are:

- A high school graduate or GED recipient

- Eligible to work in the U. S.

- Available Monday-Friday throughout the duration of the program

- Highly motivated to learn technical and professional skills

- Have not obtained a Bachelor?s degree

- You may be required to answer additional screening questions when applying

What will you gain?

Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:

- Business Operations

- Banking & Customer Success

Get the skills and opportunity you need to launch your professional career.

75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area.

Are you eligible?

You can apply to Year Up United if you are:

- A high school graduate or GED recipient

- Eligible to work in the U. S.

- Available Monday-Friday throughout the duration of the program

- Highly motivated to learn technical and professional skills

- Have not obtained a Bachelor?s degree

- You may be required to answer additional screening questions when applying

What will you gain?

Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:

- Business Operations

- Banking & Customer Success

Get the skills and opportunity you need to launch your professional career.

75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.