10 Customer Training jobs in Omaha
Training Specialist
Posted 8 days ago
Job Viewed
Job Description
Job Type
Full-time
Description
Who We Are
Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members. Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect. Project Harmony is one of the largest Child Advocacy Centers in the nation.
At Project Harmony, we don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community. Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Our Values
Project Harmony and all employees are committed to creating a culture that is focused on:
Diversity and Inclusion: Respect and embrace diversity and inclusion of all
Strategic Innovation: Lead the field in response to the evolving needs of children and families
Quality Service: Ensure consistent, high-quality service with impactful results, to our families, our partner agencies, the community, and each other
Collaborative Relationships: Build trusted relationships by leading with honesty, integrity, vulnerability, and humility
If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you. We are seeking an experienced and committed Training Specialist to join our dynamic and innovative organization. The Training Specialist is responsible for the development, delivery and coordination of training to all child welfare, school personnel, community professionals and families as it relates to prevention, safety and well-being of children and families.
Essential Duties and Responsibilities
- Research, develop and deliver training regarding trauma, secondary trauma, exposure to violence, child and family welfare, behavioral health and other areas as needed to child welfare professionals, school personnel and other professionals and community members who work with children and families
- Coordinate training utilizing external trainers for internal personnel, Project Harmony partners and the community, including but not limited to clinical and evidence-based practices
- Develop relationships with key members in the Project Harmony service area and serve as a liaison for training and training department initiatives
- Write and maintain/update training curricula
- Promote training to professional groups in the areas that Project Harmony serves
- Evaluate training needs based on research and professional and community response to determine areas where additional training, as well as improvement in training curricula, is necessary
- Create and maintain training handouts
- Assist in developing child abuse policies for schools, churches and other agencies
- Ensure culturally competent trainings are provided without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation
- Assist in managing training data collection
- Answer phone, email and web-based inquiries about training
- Monitor training registrations
- Initiate conversation about training cost for training requests
- Customer service duties, to include greeting guests, preparing signage, providing refreshments, etc.
- Assist with tours and presentations in the facility
- Must be willing to work flexible hours, including some evenings and weekends
- Must be willing to travel regionally (Western Nebraska, Iowa) and nationally, as needed
- Intermittent sitting, standing and walking will be required
- Occasional lifting and carrying of assorted materials from 25 to 75 lbs. will be required
- Onsite attendance is required of this position
- Ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, gender or sexual orientation
- Other duties as assigned
Qualifications
Education
- Bachelor's degree preferred in social work, counseling, education or other related field, with equivalent relevant experience
- 3 + years of previous professional experience related to teaching, training and/or previous experience working with schools, child welfare and/or families preferred
- Demonstrate strong presentation skills
- Knowledge of instructional design related to adult learning
- Demonstrate effective communication skills (written, verbal and active listening)
- Demonstrate problem solving skills and ability to resolve conflicts
- Knowledge and understanding of child welfare
- Knowledge and understanding of trauma, trauma informed care and secondary trauma
- Demonstrate strong organizational skills
- Knowledge and use of presentation software, including PowerPoint, Prezi, Articulate, etc
- Demonstrate instructional technology skills
- Knowledge and use of Microsoft Office, including Word, Excel and Access
- Must be a self-starter and able to work independently as well as part of a team
- Must respect and maintain confidentiality
- Must be willing to work flexible hours
- Must submit to a thorough criminal history background check
- Must have access to a vehicle and possess a valid driver's license and proof of insurance
- Position may involve some travel, primarily within the state
The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.
Training Specialist - ALP
Posted today
Job Viewed
Job Description
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA. The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback. The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £5,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field. Professional training qualification (e.g., CIPD, TAP, or equivalent). Strong understanding of adult learning principles and digital learning technologies. Experience working with adaptive or data-driven learning platforms. Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is highly desirable. Familiarity with DWP training standards and Core Training and Guidance Materials (CTGM) requirements.
Proven experience in delivering clinical or healthcare-related training programmes.
Clinical background or experience working with Health Professionals.
Individual Competencies
Ability to prioritise projects and tasks effectively Drives new ideas Advocates for and embraces innovation and technology A commitment to the principles and practices of diversity, equity, and inclusion
Maximus Competencies
Embraces Respect.
Partners Effectively.
Creates Innovative Solutions.
Focuses on the Customer.
Demonstrates Compassion.
Takes Responsibility & Acts with Integrity
Travel Requirements
Occasional travel across Midlands, North England, Wales and Scotland and London potentially.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
40,000.00
Maximum Salary
45,000.00
SCITLS Training Specialist
Posted today
Job Viewed
Job Description
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Secret
**Public Trust/Other Required:** None
**Job Family:** Program Instruction Support
**Skills:**
Design,Teaching Methods,Training Programs
**Certifications:**
ADDIE for Instructional Design - International Society for Educational Technology - International Society for Educational Technology
**Experience:**
2 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.
An instructional developer is responsible for designing, creating, and implementing educational content and materials. This role involves collaborating with subject matter experts to analyze learning needs, developing instructional strategies, and utilizing various technologies to create engaging and effective learning experiences. The instructional developer designs curriculum, creates multimedia elements, and employs instructional design principles to enhance the overall learning process. Additionally, they may conduct assessments to measure the effectiveness of training programs and continuously update content to align with educational goals and industry standards. Strong communication and project management skills are often essential for success in this role.
Outline the concept for course or curriculum, defining the needs for the course, the course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.
Develop learning solution documentation (e.g., storyboards, project schedules, video scripts, job aids, and courseware).
Develop and monitor metrics for evaluating training and development effectiveness.
**Required:**
Experience with instructional design methodologies.
Strong oral and written communication skills. Also possesses strong interpersonal and teaching skills.
Ability/Experience to facilitate courses if required onsite and virtually using conference tools such as MS teams, Zoom, etc.
Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months
**Security Clearance:** Secret
**Location:** Offutt AFB, NE - On Customer Site.
**Travel:** Some travel may be required
**Preferred Certifications and Skills:**
+ ITIL v3 or v4 Foundation
+ eLearning tools such as Camtasia, Captivate, AdobeEffects, Articulate 360,
**GDIT IS YOUR PLACE:**
+ 401K with company match
+ Comprehensive health and wellness packages
+ Internal mobility team dedicated to helping you own your career
+ Professional growth opportunities including paid education and certifications
+ Cutting-edge technology you can learn from
+ Rest and recharge with paid vacation and holidays
**#SCITLS**
The likely salary range for this position is $61,880 - $83,720. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans
Training Specialist - ALP
Posted 2 days ago
Job Viewed
Job Description
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA. The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback. The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £5,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field. Professional training qualification (e.g., CIPD, TAP, or equivalent). Strong understanding of adult learning principles and digital learning technologies. Experience working with adaptive or data-driven learning platforms. Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is highly desirable. Familiarity with DWP training standards and Core Training and Guidance Materials (CTGM) requirements.
Proven experience in delivering clinical or healthcare-related training programmes.
Clinical background or experience working with Health Professionals.
Individual Competencies
Ability to prioritise projects and tasks effectively Drives new ideas Advocates for and embraces innovation and technology A commitment to the principles and practices of diversity, equity, and inclusion
Maximus Competencies
Embraces Respect.
Partners Effectively.
Creates Innovative Solutions.
Focuses on the Customer.
Demonstrates Compassion.
Takes Responsibility & Acts with Integrity
Travel Requirements
Occasional travel across Midlands, North England, Wales and Scotland and London potentially.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
40,000.00
Maximum Salary
45,000.00
Staff Operations and Training Specialist
Posted today
Job Viewed
Job Description
Summary About the Position: This is a Military Technician position with the 79th Theater Sustainment Command, 394 Combat Sustainment Support Battalion, 561 Regional Support Group, 451st Expeditionary Sustainment Command located at Fremont, Nebraska. This position requires an active membership as a Soldier in the Army Reserve before a start date can be set. To learn more about minimum qualifications to join the Army Reserve, visit Responsibilities Ensure training requirements are met through coordination with management. Compose reports on the standing of program requirements. Evaluate regulations for required changes in training programs. Conduct inspections to ensure compliance with organizational inspection program. Provide advice regarding individual training requirements to management. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Interagency Career Transition Assistance Plan Military Spouses, under Executive Order (E.O.) 13473 Reinstatement Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes : 1) tracking status of all training to ensure organization compliance; 2) monitoring a training budget; and 3) submitting training applications for personnel. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Organizational Management and Leadership, Public Administration, Business Administration, or Management. (Note: you must attach your transcripts with your application package). OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Administration and Management Compliance Inspection Education and Training Planning and Evaluating Writing Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Education and Information Sciences Career Field position. Salary includes applicable locality pay. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Position may be filled as a Temporary Appointment NTE1 year. Temporary appointments may be extended up to a maximum of three (3) years. Current permanent Federal employees (to include permanent Army employees) applying for a temporary appointment will be appointed/converted into a Temporary appointment with no statutory return rights back to a permanent position.
Supervisor, Member Outreach / MCO Training Specialist (Remote)
Posted 4 days ago
Job Viewed
Job Description
Molina Healthcare is hiring a Supervisor, Member Outreach, Training Specialist. This remote role will have a focus on spearheading, facilitating much of the training initiatives that we are currently undergoing and also have upcoming.
Highly Qualified Candidates Will Have the Following Experience:
-
Background Training
-
Managed Care background and/or is familiar with Medicare and Medicaid.
-
Process based,
-
Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels
-
Bilingual is a plus! (Spanish or Mandarin)
-
Design, develop, and deliver training programs for new hires and existing staff.
-
Conduct onboarding sessions covering company policies, and compliance requirements.
-
Provide refresher training on new products, services, or processes.
-
Create training materials such as manuals, presentations, scripts, and e-learning modules.
Knowledge/Skills/Abilities
-
Functions as a "hands-on" supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program. Assist with implementation of interventions to maintain and/or improve the quality and efficiency of the operations/services provided.
-
Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at Departmental and Planning meetings as requested.
-
Ensures staffing policies, procedures and SOPs are standardized and are current to meet business needs.
-
Supports the Strategic Plan, serve as the technical and content support to align programs/processes. Assists the Managers as needed to develop new projects/processes as requested by the health plans.
Required Education: High School Diploma
P referred Education: Associate's degree
Required Experience: 2-3 years call center experience.
Preferred Experience: 5 years call center experience and all background skills listed above.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Same Posting Description for Internal and External Candidates
Pay Range: $77,969 - $116,835 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Supervisor, Member Outreach / MCO Training Specialist (Remote)
Posted 4 days ago
Job Viewed
Job Description
Molina Healthcare is hiring a Supervisor, Member Outreach, Training Specialist. This remote role will have a focus on spearheading, facilitating much of the training initiatives that we are currently undergoing and also have upcoming.
Highly Qualified Candidates Will Have the Following Experience:
-
Background Training
-
Managed Care background and/or is familiar with Medicare and Medicaid.
-
Process based,
-
Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels
-
Bilingual is a plus! (Spanish or Mandarin)
-
Design, develop, and deliver training programs for new hires and existing staff.
-
Conduct onboarding sessions covering company policies, and compliance requirements.
-
Provide refresher training on new products, services, or processes.
-
Create training materials such as manuals, presentations, scripts, and e-learning modules.
Knowledge/Skills/Abilities
-
Functions as a "hands-on" supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program. Assist with implementation of interventions to maintain and/or improve the quality and efficiency of the operations/services provided.
-
Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at Departmental and Planning meetings as requested.
-
Ensures staffing policies, procedures and SOPs are standardized and are current to meet business needs.
-
Supports the Strategic Plan, serve as the technical and content support to align programs/processes. Assists the Managers as needed to develop new projects/processes as requested by the health plans.
Required Education: High School Diploma
P referred Education: Associate's degree
Required Experience: 2-3 years call center experience.
Preferred Experience: 5 years call center experience and all background skills listed above.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Same Posting Description for Internal and External Candidates
Pay Range: $77,969 - $116,835 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Supervisor, Member Outreach / MCO Training Specialist (Remote)
Posted today
Job Viewed
Job Description
Highly Qualified Candidates Will Have the Following Experience:
+ Background Training
+ Managed Care background and/or is familiar with Medicare and Medicaid.
+ Process based,
+ Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels
+ Bilingual is a plus! (Spanish or Mandarin)
+ Design, develop, and deliver training programs for new hires and existing staff.
+ Conduct onboarding sessions covering company policies, and compliance requirements.
+ Provide refresher training on new products, services, or processes.
+ Create training materials such as manuals, presentations, scripts, and e-learning modules.
**Knowledge/Skills/Abilities**
+ Functions as a "hands-on" supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program. Assist with implementation of interventions to maintain and/or improve the quality and efficiency of the operations/services provided.
+ Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at Departmental and Planning meetings as requested.
+ Ensures staffing policies, procedures and SOPs are standardized and are current to meet business needs.
+ Supports the Strategic Plan, serve as the technical and content support to align programs/processes. Assists the Managers as needed to develop new projects/processes as requested by the health plans.
**Required Education:** High School Diploma
P **referred Education:** Associate's degree
**Required Experience:** 2-3 years call center experience.
**Preferred Experience:** 5 years call center experience and all background skills listed above.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Same Posting Description for Internal and External Candidates
Pay Range: $77,969 - $116,835 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Supervisor, Member Outreach / MCO Training Specialist (Remote)
Posted today
Job Viewed
Job Description
Highly Qualified Candidates Will Have the Following Experience:
+ Background Training
+ Managed Care background and/or is familiar with Medicare and Medicaid.
+ Process based,
+ Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels
+ Bilingual is a plus! (Spanish or Mandarin)
+ Design, develop, and deliver training programs for new hires and existing staff.
+ Conduct onboarding sessions covering company policies, and compliance requirements.
+ Provide refresher training on new products, services, or processes.
+ Create training materials such as manuals, presentations, scripts, and e-learning modules.
**Knowledge/Skills/Abilities**
+ Functions as a "hands-on" supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program. Assist with implementation of interventions to maintain and/or improve the quality and efficiency of the operations/services provided.
+ Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at Departmental and Planning meetings as requested.
+ Ensures staffing policies, procedures and SOPs are standardized and are current to meet business needs.
+ Supports the Strategic Plan, serve as the technical and content support to align programs/processes. Assists the Managers as needed to develop new projects/processes as requested by the health plans.
**Required Education:** High School Diploma
P **referred Education:** Associate's degree
**Required Experience:** 2-3 years call center experience.
**Preferred Experience:** 5 years call center experience and all background skills listed above.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Same Posting Description for Internal and External Candidates
Pay Range: $77,969 - $116,835 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
RC-135 Operations Airborne Systems Engineer (ASE) Training Specialist
Posted today
Job Viewed
Job Description
At Leidos, innovation isn't just a buzzword-it's our driving force. Fueled by the brilliance and diversity of our extraordinary team, we craft solutions that power our customers' success. We champion our people, support our communities, and lead the way in sustainability. Integrity isn't optional-it's at the core of everything we do, setting the standard for our commitment to customers, colleagues, and the world.
Does this sound like the kind of environment where you can thrive and make an impact? If so, keep reading-because your future starts here.
Leidos is on the hunt for a talented RC-135 Operations Airborne Systems Engineer (ASE) 1, 3, or 5 Training Specialist for an upcoming opening to join our dynamic team at Offutt AFB, NE. Get ready to embark on an exciting journey supporting Air Combat Command's (ACC) cutting-edge Intelligence Surveillance and Reconnaissance (ISR) mission! If you're a driven professional with a TS/SCI security clearance and a passion for excellence, we want you to be part of our story. Together, we'll propel your career to new heights.
**Important Note:** This exciting opportunity is for a **potential future opening** -apply now if you're ready to secure your place in tomorrow's success!
**Your Opportunity Awaits**
**Your Main Mission:**
+ Deliver top-tier academic, simulator, and inflight training to ASE operators for RC-135 fleets. Your work will align with FAA standards, ICAO guidelines, technical orders, and DoD/USAF directives to ensure training excellence.
+ Contribute to comprehensive training by incorporating safety and emergency procedures alongside ASE-specific duties, crafting well-rounded, effective aircrew.
+ Provide critical data and analytics on training achievements, needs, and efficiency through detailed daily and monthly metrics. Support Combat Training Squadron (CTS) and FTU leadership with actionable insights that drive success.
**Your Expertise:**
+ Hold a bachelor's degree and 4+ years of experience-or an associate degree and 6+ years of experience. (Additional experience may be considered in lieu of a degree.)
+ Have flown on the RC-135 within the past 4 years, with deep knowledge of its operations.
+ CFIC certification and RC-135 experience are non-negotiable.
+ Ready to start day 1 with a TS/SCI security clearance.
Your greatest work is ahead-join us at Leidos and make it happen!
**At Leidos, the opportunities are boundless. We inspire our staff with interesting assignments that allow them to thrive professionally and personally. For us, helping you grow your career is good business. We look forward to learning more about you - apply today!**
**EIO2024**
**Original Posting:**
July 21, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $63,700.00 - $115,150.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.