171,110 Customerexperience jobs in the United States

Client Relations

22170 Sterling, Virginia Jet Linx

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Job Description

Client Relations

The Client Relations is responsible for the delivery of timely and accurate information to clients and delivery of Jet Linx Standards. The Client Relations is the onsite base representative responsible for ensuring a smooth and seamless flight experience from the point of booking to the post-flight follow up and invoicing.

Duties & Responsibilities

Represent the client relationship by greeting all relevant arrivals and departures at the assigned base, following the Jet Linx Service Standards.

Plan and manage active trips for clients following the Jet Linx Service Standards.

Manage, update, and maintain all client accounts, preferences, and expectations, using company systems.

Coordinate with Flight Operation Departments to ensure Service Standards are met and/or exceeded and identify any potential issues.

Proactively communicate, document, and resolve complaints, escalating to management as necessary.

Provide internal and external follow-up to resolve any service failures appropriately.

Perform Client Relations base duties as needed.

Regular and predictable on-site attendance required.

Demonstrate Jet Linx's core values and "Supply the High" in all interactions.

Perform other duties as assigned.

Knowledge, Skills & Abilities

Ability to understand and tailor all actions in accordance with defined Jet Linx service standards.

Ability to apply critical thinking to solving urgent matters, getting creative when there is no explicit instruction guide for all issues.

Establish and maintain effective relationships with clients.

Ability to work flexible, non-standard hours including nights, weekends, and holidays.

Proficient with Microsoft Office Suite.

Ability to work both independently and as part of team.

Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers.

Ability to work in a fast-paced environment, with strong attention to detail and organizational skills.

Ability to maintain the confidentiality of sensitive information.

Self-motivated and willingness to take initiative utilizing client information for problem resolution and improvements to service.

Ability to multi-task and complete work within assigned timelines under minimal supervision.

Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations.

Operate office equipment as needed.

Education and Work Experience

Bachelor's degree or 2+ years' experience in an aviation service role.

2 years of professional customer service experience required.

Aviation industry experience or interest preferred.

Physical Requirements

Majority of work is completed in a normal office work environment.

Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions.

Must be able to move up to 25 pounds on an infrequent basis.

Documentation Requirements

Ability to obtain a U.S. driver's license.

Proof of eligibility to work in the US.

Compensation

Jet Linx offers a competitive compensation and benefits package to team members. Starting base annual salary for this position ranges from $54,100 to $75,800. Actual base salary provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training, and experience of the candidate. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with 6% company match, paid time off and company paid life and short-term disability coverage.

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Client Relations Specialist

30824 Thomson, Georgia Robert Half

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Job Description

Description We are looking for a dedicated Client Relations Specialist to join our team in Thomson, Georgia. This is a Contract-to-Permanent position, offering the opportunity to contribute to our customer-focused initiatives while building strong and lasting relationships. In this role, you will play a pivotal part in managing client inquiries, delivering tailored solutions, and supporting the sales team in expanding business opportunities. Responsibilities: - Respond promptly to customer inquiries regarding products, pricing, availability, and production timelines to ensure satisfaction and clarity. - Develop a thorough understanding of client needs to provide personalized recommendations and solutions. - Coordinate and schedule meetings with both current and potential customers as required. - Stay informed about product offerings, including specifications, usage, and pricing, to confidently address customer questions. - Partner with the outside sales team to identify growth opportunities and foster long-term business relationships. - Verify technical details with clients or regional sales managers and accurately input orders into the system. - Create detailed production orders based on customer purchase requests and usage projections. - Collaborate with production teams to ensure timely availability and delivery of materials. - Handle customer complaints with professionalism, offering solutions to maintain satisfaction and trust. Requirements - Proficiency in CRM tools to manage customer interactions and data effectively. - Strong skills in answering inbound and outbound calls, providing exceptional customer service. - Experience assisting clients with billing functions and resolving complaints. - Advanced knowledge of Microsoft Excel, including formulas and data organization. - Proven ability in account management and developing sales strategies. - Excellent communication skills to build rapport and address client needs confidently. - Ability to multitask and prioritize responsibilities in a fast-paced environment. - Previous experience in outbound sales or customer support roles is a plus. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Client Relations Specialist

35216 Hoover, Alabama Insight Global

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Job Description

This Client Relations Specialist will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the advisor for client reviews. Other daily, weekly, and/or monthly tasks may include:
Submitting allocation changes that the advisors have determined, assisting with penalty-free withdrawals and income elections on annuity contracts, running performance reports for client meetings and phone calls, assisting clients with logging into their Client Portal accounts, updating financial Roadmaps for client review meetings, processing RMDs, opening new accounts for existing clients when needed, assisting clients with employer plan rollovers, etc.
Utilizing websites and software to obtain client and product information
Responding to client service calls, emails and texts in a friendly and professional manner
Completing each service request and resolving client issues in a timely manner
Inputting detailed notes into CRM and keeping updated
Coordinating and following up on client transfers, contributions, distributions
Preparing servicing documents, communicating with clients to obtain signatures and/or supporting documents, reviewing documents prior to submission, and following the process through to ensure completion
Updating client plans for upcoming review appointments and processing post-review follow up items
Maintaining professional communication with clients and other team members
Assisting in setting client appointments for advisors when needed
Cross training to assist with New Business processing
Meeting with clients to review plans, answer quest

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience

Associates Degree preferred
Financial Industry experience required
2 + years working alongside a Financial Advisor in a fast-paced office environment preferred
Experience with MS Office Suite and the ability to learn new software quickly
Licenses: Series 65 and Alabama Life and Health (if not licensed, company will pay for the licensing but all licenses must be obtained within 6 months of hire date)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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Client Relations Specialist

22032 Fairfax, Virginia Fairfax EggBank

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Job Description

Fairfax EggBank – (fairfaxeggbank.com) is the trusted choice in frozen donor eggs for IVF treatment. We offer a rigorously screened database of egg donors and state-of-the-art egg freezing technology. Our caring, professional staff work with IVF clinical and laboratory staff, physicians, and mid-level healthcare providers as well as intended parents, both domestically and internationally, to provide patients with compassionate care, advanced medical science, and outstanding customer service.


The Fairfax EggBank, a subsidiary of the Genetics & IVF Institute, is seeking a full-time, Client Relations Specialist to help bring hope to intended parents struggling with infertility and assist them with building and growing their families. Successful candidates will possess patience and compassion for intended parents trying to conceive, as well as meet and exceed monthly sales goal through exceptional communication skills, account management, and effective multi-tasking in a fast-paced environment.


While Fairfax EggBank is a proven leader in the industry, we are looking to rapidly grow the business, expand our affiliated clinics, and onboard additional partners. This position is ideal for a passionate and driven sales/account management professional who thrives on growth and recognizes opportunity. Employees strive for excellence on a daily basis within a close-knit team-oriented environment and are dedicated to seeing the continued progress of the program.


Key Responsibilities :

  •  Customer Service:  Provide exceptional customer service to potential recipients and affiliated and non-affiliated clinic partners interested in Fairfax EggBank offerings via timely phone (oral) and email (written) communication.
  •  Account Management : Manage a portfolio of affiliated clinics with focused attention on increasing sales volume, resolving issues, building, and maintaining relationships. Develop trust with affiliated clinics within portfolio to ensure Fairfax EggBank is the egg bank of choice. Acquire a thorough understanding of affiliated clinic needs and processes.
  •   Quality Assurance : Maintain accurate and detailed records for intended recipients and clinic portfolio to ensure flawless execution of sales process. Assist in data analysis to ensure high quality control standards and comply with strict regulatory guidelines.
  •  Sales Achievement : Meet and exceed monthly sales goals.


Minimum qualifications :

  • Associate or bachelor’s degree preferred or minimum of 2 years of related work experience.
  • Experience in a fast-paced healthcare/medical setting is a plus.
  • Proven Business-to-Business, non-retail sales or account management experience is preferred.
  • Proficiency in Microsoft Office, including PowerPoint, Excel, and Word
  • Fluency in Spanish is strongly preferred


Additional Information:

  •  Salary commensurate based on experience
  • This will be a hybrid position (Half WFH/Half In-Office)
  • Must live in the DC Metro area.


GIVF provides competitive compensation and generous benefits to our employees, including:


  • Health, Dental and Vision insurance
  • Flex Spending Account (FSA) and Health Savings Account (HSA) options
  • Group term life insurance
  • Short-term and long-term disability options
  • 401K plan with employer match
  • Paid parental leave
  • Tuition reimbursement program
  • Paid vacation and sick time
  • Paid company holidays
  • Job training and development opportunities


To apply, email your resume to and note FEBCRS in the subject line. EOE/M/F/D/V

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CLIENT RELATIONS SPECIALIST

76102 Fort Worth, Texas Alliance For Children

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Job Description

Alliance For Children is the children’s advocacy center serving all of Tarrant County. Since 1992, over 68,000 children have benefitted from Alliance For Children’s teamed investigations and coordinated approach. Alliance For Children is a nonprofit organization that operates child-friendly centers located in Arlington, Fort Worth and Hurst. It is our mission to protect Tarrant County children from child abuse through teamed investigations, healing services, and community education.

Alliance For Children is a fully accredited member of the National Children’s Alliance ®, a membership association of over 700 Children’s Advocacy Centers and is a founding member of Children’s Advocacy Centers™ of Texas .

Please visit our website at for more information.

Summary:

The Client Relations Specialist acts as the initial contact person for all client and community inquiries to Alliance For Children. The Client Relations Specialist supervises children in the lobby, obtains family demographic information, and provides a trauma-informed, supportive environment within the center lobby. In addition, the Client Relations Specialist interacts with center volunteers and interns, and is responsible for database entry, associated monthly/quarterly reporting as well as maintenance of the physical facility.

Job Duties/Essential Functions:
  • Acting as initial liaison with families entering the center, including greeting, gathering demographic information as needed, providing educational information, and managing families’ needs during visit.
  • Developing and cultivating relationships with Alliance For Children volunteers and interns, creating meaningful opportunities and experiences within the agency.
  • Providing administrative support at the center by sorting mail for all personnel housed at center, answering and directing all incoming calls to appropriate professionals, scheduling/coordinating room assignments for appointments and meetings, maintaining and updating voicemail system.
  • Completing job/center related monthly reports.
  • Maintaining a safe, clean and welcoming environment within the lobby at all times.
  • Entering and maintaining case information in the Alliance For Children database system.
  • Other job duties as requested by immediate supervisor, Director of Administration or Chief Executive Officer.
Knowledge/Skills/Abilities:
  • High school diploma required.
  • Bachelor’s degree preferred.
  • Two years’ experience working in social services field and/or non-profit organization required.
  • Work experience beyond the minimum two-year requirement may be substituted for the college degree preference.
  • Strong interpersonal and communication skills.
  • Knowledge of Tarrant County resources.
  • Sensitivity to and awareness of unique needs of minority cultures and diverse ethnic groups.
  • Bilingual English/Spanish preferred.
  • Volunteer support experience preferred.
  • Competent in various Microsoft programs.
  • Experience with children required.
  • Must have valid driver's license and proof of liability insurance if driving for agency purposes.
  • Must successfully complete annual criminal and civil background checks.
  • Able to maintain confidentiality and present in a positive, professional manner at all times.
  • Able to maintain composure and professionalism under pressure of deadlines.
  • Regular and reliable attendance.
  • Personal qualities of integrity, credibility, and dedication to the mission of Alliance For Children.
  • Must be able to travel to/work from all Alliance For Children centers on occasion for lobby coverage needs.
Physical Requirements:
  • Able to sit, walk, stand, bend, squat, kneel and twist on an intermittent and sometimes continuous basis. Able to grasp, push, pull objects such as files, file cabinet drawers and reach overhead.
  • Able to operate a telephone.
  • Able to lift up to 25 lbs. (usually office supply boxes). Moderate independent travel by private auto required.
Mission:

The mission of Alliance For Children is to protect Tarrant County children from child abuse through teamed investigations, healing services, and community education.

Agency Perks:

  • Mental health focused environment.
  • Meaningful assistance programs like personal & professional development.
  • 403b with agency contribution.
  • Generous vacation and wellness leave.
  • 13 paid holidays.
  • Agency currently pays 100% of employee-only medical.
  • Encouragement of work/life balance.
  • Relaxed dress code when appropriate.
  • Center perks and celebrations regularly available and encouraged.

Alliance For Children provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

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Client Relations / Sales

33222 Miami, Florida Bommarito Performance Systems

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Job Description

Client Relations / Sales

Bommarito Performance Systems provides industry-leading services, information, and destination location facilities for all athletes and fitness enthusiasts and those in need of medical and/or rehabilitative care at all levels and ages. This revolutionary multidisciplinary approach is distinguished by combining all of the most educated and successful specialists in every aspect of the sports performance, general fitness, nutritional, and medical fields. This organization is also dedicated to present the world's leading scientifically based information system to all professionals in the sports performance and fitness industry.

Bommarito Performance Systems is currently accepting resumes for our Sales and Marketing Representative at our North Miami & Davie, Florida locations.

Job Description
  • Meet new sales targets monthly
  • Handle high level service accounts (Players/Agents: NFL, NBA, MLB, NHL) with a high level of service
  • Call existing accounts to maintain client/business relationship
  • Maintain accurate and up to date records of sales and prospecting activities
  • Follow up promptly on all leads and inquiries
  • Create and execute new marketing material to reach potential new clients
  • Able to delegate tasks efficiently to other sales reps or interns

Entry level and experienced salespeople needed. Compensation dependent on level of experience with sales and management.

Qualifications

The ideal candidate should have a high level of energy and enthusiasm and the ability to juggle multiple projects. They must be passionate about sports and fitness and be proactive in taking initiative on problem-solving situations. The candidate should be highly organized, focused on details, an excellent communicator and a team player. This is a full time job.

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Client Relations Specialist

90504 Torrance, California Anton Paar

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Job Description

Customer Service Representative

You are a professional who is dedicated to outstanding customer satisfaction, a savvy software user who easily adopts new programs and processes, and a multitasker with attention to detail.

As part of the customer service team, you work out of the Anton Paar USA Western Regional Office in Torrance, CA. You interact with external and internal customers on every aspect of the pre-sales workflow. You will report to the Director of Client Relations in Ashland, VA. The salary range for this position is $23.20 - $6.25 per hour and depends on related experience. Anton Paar USA offers full benefits and a profit sharing contribution to your 401k retirement savings. We offer a 10,000 anniversary bonus every five years plus additional bonus opportunities.

We are focused on selling and supporting Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. A highly diverse, dynamic, and financially sound company, we have grown every year since our start in 1986. Our exceptionally high investment in R&D fuels industry-leading solutions throughout a vast range of the industrial and academic landscape, impacting nearly every product you use in daily life.

Anton Paar USA is a for-profit sales and service organization in the Anton Paar Group, privately owned by the charitable Santner Foundation with its headquarters in Graz, Austria.

Responsibilities & Qualifications

Responsibilities include:

  • Issuing price quotations, invoices, and optimizing shipping methods
  • Creating and maintaining electronic records in CRM and ERP
  • Processing orders from customers and web-shop
  • CRM key user status, including training, problem resolution, and liaison to world headquarters (Graz, Austria)

Skills and qualifications you will need:

  • Strong customer service skills
  • Excellent time management, organizational, and prioritizing skills
  • Associate's or Bachelor's degree in Business Administration or 3 years of experience in a professional environment client relations role
  • Ownership of assigned cases and detail-oriented mindset

Life at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside working hours. We offer unique and rewarding positions with competitive salaries, an excellent benefits package, and opportunities for professional growth. We provide a drug free workplace and require pre-employment drug tests.

Anton Paar USA, Inc. considers all qualified candidates for this position.

This position is not eligible for current or future work authorization or visa sponsorship.

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