3,401 Cx Lead jobs in the United States

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.

Sr Customer Insights Analyst

Position Summary

Responsible for the strategic management of all primary marketing research initiatives and syndicated studies with internal and external resources in order to shape and improve business decision-making and execution for marketing and product development. Consult and collaborate with assigned internal stakeholders to understand their business in order to identify critical business objectives, design appropriate marketing research studies, validate analytics, synthesize findings, and present primary marketing research results and recommendations. Understand the short and long-term strategy goals and objectives of Xcel Energy and the Marketing Research organization to fulfill associated marketing research needs and continue to grow best practices.

Essential Responsibilities

• Consult and collaborate proactively with assigned internal stakeholder teams to understand their business needs and questions. Identify and propose potential marketing research initiatives that would inform their business questions through exposure to customer, market, and competitive trends.

• Partner with assigned stakeholder teams to ensure that they are utilizing research to inform their decision-making. Attend stakeholder staff meetings in order to remain informed about their initiatives and provide insights and suggest potential solutions to their challenges based on marketing research.

• Manage and drive the planning, implementation, and execution of all marketing research programs both primary and secondary for assigned stakeholder teams. Ensure successful project management throughout the research process from conception through final deliverables. Direct the generation of final deliverables in collaboration with external vendors and internal stakeholders that communicate insights and implications that are relevant to stakeholders. Effectively communicate milestone achievements or challenges with research stakeholders and encourage their involvement in the process in order to incorporate their input into the final outcomes of the research.

• Clearly define the research objectives and the necessary scope of the research. Identify timing and resource constraints for the research. Design, implement and manage research projects with various levels of complexity. Successfully partner and manage the activities of the external vendors in terms of the preferred methodology, sampling, survey instrument, analysis plan design, reporting and presentation. Ensure the work meets determined research objectives, within client timing and research constraints, subject to managerial review and approval.

• Implement special projects on behalf of the Marketing Research Organization to ensure that the department remains efficient and utilizes best practices throughout the project management process and to expand the impact of marketing research throughout Xcel Energy.

• Remains up-to-date on the offerings that external vendors provide and new methodologies being utilized to answer marketing research questions.

• Remains up-to-date on company, industry and business issues/trends to ensure clients are appropriately considered in the research process. Surfaces customer-related strategic issues and initiatives for client discussion.

Minimum Requirements

• Required Bachelor's degree in a related field.

• 5+ years experience in marketing research including both quantitative and qualitative methods.

• Direct Product Development experience

• Proven written and verbal communication skills.

• Approximately 10% travel required.

• MBA preferred.

• 3+ years experience in the utilities/energy industry.

• Experience in one of the following areas:

• Brand and product advertising evaluations

• DSM program evaluations, customer loyalty

• Voice of the Customer/Customer Experience

• Custom/adhoc marketing research topics to inform business decision-making

• Syndicated research

• Journey Mapping

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at .

Non-Bargaining

The anticipated starting base pay for this position is: $82,800.00 to $117,600.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 08/27/25

EEO is the Law ( | EEO is the Law Supplement ( | Pay Transparency Nondiscrimination ( | Equal Opportunity Policy (PDF) ( | Employee Rights (PDF) (

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran