34 Dale Carnegie Training jobs in the United States

Innova Solutions has a client that is immediately hiring for aTraining Facilitator

Position type: Contract
Duration: 4+ Months
Location: Chicago, IL

As a Training Facilitator, you will:

• Facilitate training sessions and workshops for coworkers
• Coach and support skill development in new coworkers.
• Ensure smooth daily operations of programs, including classroom management, record-keeping, assessments, self-paced learning, e-learning, and partner training.
• Share best practices and assist with department initiatives.
• Continuously improve facilitation and instructional skills.
• Stay current with trends in learning and development.

Skills: Basic Qualifications:

• Bachelor's degree or equivalent experience.
• Proven sales or technical expertise.
• Strong problem-solving, communication, planning, and organizational skills.
• Ability to build collaborative relationships across functions.
• Quick learner of new concepts and technologies.
• Ability to balance priorities and adapt to changing business needs.
• Proficient in Microsoft Office.
• Dependable attendance; ability to travel.
• Skilled at following instructions, organizing workload, and coaching others.
• Experience facilitating in-person and virtual sessions.
• Knowledge of the technology industry; education background preferred.
• Sales Force Training experience preferred.

Qualified candidates should APPLY NOW for immediate consideration!Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW.
Thank you!

Kuna sekhar



PAY RANGE AND BENEFITS:
Pay Range*: $25 - $8 per hour
* Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching 3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website :

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn 250- 1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or ( . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Thank You!
Team Innova Solutions

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story -

About the Job

We are changing the way people think about customer service, and we need your help! We're seeking a Trainer to deliver training modules and run classes for our team members.

Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We're looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.

As Training Facilitator, You Will.

• Provide training to new and existing employees
• Develop and deliver training plans and curriculum to classes of up to 25 people
• Develop and utilize a variety of creative teaching techniques
• Develops and administers knowledge assessment testing
• Assist with QA monitoring, feedback and coaching
• Maintain up-to-date reporting on training progress, effectiveness and improvements
• Stay informed of current client products and services
• Interact with partners, ensuring they understand the training environment, successes and opportunities for development
• Manage new Trainers and Training Facilitators
• International Travel is Required

As Training Facilitator, You Have.

• BS/BA in Education or Business Administration or equivalent work experience preferred
• Knowledge of adult learning principles and the ability to implement these principles into a training curriculum
• 3+ years previous contact center experience preferred
• Experience in customer service training
• Experience in coaching and mentoring
• Knowledge of existing and emerging training methods and tools
• Knowledge of call center systems, ACD/IVR and performance statistics
• Strong verbal and written communication skills, including presentation skills
• Strong analytical and problem solving skills
• Ability to build rapport with clients and interact with team members at various position levels
• Ability to multitask effectively and work in a fast paced environment
• Ability to develop employees through positive motivation
• Ability to adapt to change and innovation
• Ability to potentially travel
• Skills in MS Office programs (Word, Excel and PowerPoint)
• Valid travel documents for international travel

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

U.S Department of Labor Posters

Benefits of Working as a Training Facilitator.

• Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
• Amazing career growth opportunities

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

Career Team is seeking a Facilitator to support workforce development programs in North Central Texas. This role will be responsible for planning and delivering engaging workshops, coordinating instructional activities, and providing one-on-one tutorial support to job seekers across various programs, including WIOA. The Facilitator will also serve as a key advocate for Career Team's Career EDGE platform, using it as a central tool to guide participants through job readiness training, career planning, and employment preparation. This position reports directly to the Center Manager and plays a critical role in empowering individuals to achieve their career goals and become competitive in the local labor market.

Your Impact on Career Team's Success :

• Establish, maintain, and promote a classroom atmosphere that ensures the emotional and physical safety of clients and emphasizes mutual respect, self-worth, self-discipline, cooperation, consideration, and responsibility
• Create workshop and orientation materials to address the needs of participants and community partners
• Deliver dynamic presentations both in-person and virtually
• Utilize Career EDGE to provide training sessions to enhance job seekers' soft skills, including communication, time management, teamwork, and problem-solving abilities
• Offer guidance and instruction on resume writing, cover letters, job search strategies, and interview preparation techniques
• Facilitate mock interviews, provide feedback, and offer coaching to job seekers to help them succeed in real job interviews
• Build and maintain strong relationships with employers, advocating for job seekers and showcasing their strengths during placement discussions
• Maintain accurate records of training sessions, client progress, job placements, and employer engagements
• Administer and proctor, employer tests, and basic skill assessments such as CASAS or TABE to evaluate literacy and skills levels.
• Stay informed about industry trends, job market dynamics, and employer expectations to provide relevant and effective support to job seekers
• Organize and facilitate workshops, job fairs, and networking events to connect job seekers with potential employers and enhance their job search skills
• Prepare and deliver reports on training outcomes, job placements, and success stories to demonstrate program effectiveness and impact
• Approach each day and task with a "ZAG" mindset
• Perform other tasks as assigned

The Ideal Qualifications for this Position Include :

• Associates degree or higher, or equivalent combination of education and experience
• 3+ years of experience in job development or training activities, preferably within Texas
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Proficiency in Microsoft Office suite and Google suite, including Word, Excel, PowerPoint, Google Mail, Calendar, Docs, Sheets, and Drive
• Strong communication and interpersonal skills, with the ability to work effectively in a dynamic team environment
• Experience working with culturally diverse populations and at-risk individuals
• Exceptional time management abilities, attention to detail, and ability to meet deadlines under pressure
• Willingness to uphold company core values and foster a culture of innovation and collaboration
• Strong multitasking abilities and proactive approach to tasks
• A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role :

• Bilingual or Multilingual
• Experience and or knowledge of workforce development programs (WIOA/TANF)
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Employment Type: Full-Time, Exempt Employee

Job Site: Onsite

Salary : $45,000 - $55,000/yr

Travel : 20% travel within the region

About Career TEAM:
Founded in 1996, Career TEAM, LLC is a private workforce development organization.

Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information , such as your full name, gender, date of birth, and signature; Demographic data , such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information , such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers , such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information , such as banking details, tax information, payroll information, and withholdings; Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information , such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information , such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

Career Team is seeking a Facilitator to support workforce development programs in North Central Texas. This role will be responsible for planning and delivering engaging workshops, coordinating instructional activities, and providing one-on-one tutorial support to job seekers across various programs, including WIOA. The Facilitator will also serve as a key advocate for Career Team's Career EDGE platform, using it as a central tool to guide participants through job readiness training, career planning, and employment preparation. This position reports directly to the Center Manager and plays a critical role in empowering individuals to achieve their career goals and become competitive in the local labor market.

Your Impact on Career Team's Success :

• Establish, maintain, and promote a classroom atmosphere that ensures the emotional and physical safety of clients and emphasizes mutual respect, self-worth, self-discipline, cooperation, consideration, and responsibility
• Create workshop and orientation materials to address the needs of participants and community partners
• Deliver dynamic presentations both in-person and virtually
• Utilize Career EDGE to provide training sessions to enhance job seekers' soft skills, including communication, time management, teamwork, and problem-solving abilities
• Offer guidance and instruction on resume writing, cover letters, job search strategies, and interview preparation techniques
• Facilitate mock interviews, provide feedback, and offer coaching to job seekers to help them succeed in real job interviews
• Build and maintain strong relationships with employers, advocating for job seekers and showcasing their strengths during placement discussions
• Maintain accurate records of training sessions, client progress, job placements, and employer engagements
• Administer and proctor, employer tests, and basic skill assessments such as CASAS or TABE to evaluate literacy and skills levels.
• Stay informed about industry trends, job market dynamics, and employer expectations to provide relevant and effective support to job seekers
• Organize and facilitate workshops, job fairs, and networking events to connect job seekers with potential employers and enhance their job search skills
• Prepare and deliver reports on training outcomes, job placements, and success stories to demonstrate program effectiveness and impact
• Approach each day and task with a "ZAG" mindset
• Perform other tasks as assigned

The Ideal Qualifications for this Position Include :

• Associates degree or higher, or equivalent combination of education and experience
• 3+ years of experience in job development or training activities, preferably within Texas
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Proficiency in Microsoft Office suite and Google suite, including Word, Excel, PowerPoint, Google Mail, Calendar, Docs, Sheets, and Drive
• Strong communication and interpersonal skills, with the ability to work effectively in a dynamic team environment
• Experience working with culturally diverse populations and at-risk individuals
• Exceptional time management abilities, attention to detail, and ability to meet deadlines under pressure
• Willingness to uphold company core values and foster a culture of innovation and collaboration
• Strong multitasking abilities and proactive approach to tasks
• A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role :

• Bilingual or Multilingual
• Experience and or knowledge of workforce development programs (WIOA/TANF)
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Employment Type: Full-Time, Exempt Employee

Job Site: Onsite

Salary : $45,000 - $55,000/yr

Travel : 20% travel within the region

About Career TEAM:
Founded in 1996, Career TEAM, LLC is a private workforce development organization.

Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information , such as your full name, gender, date of birth, and signature; Demographic data , such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information , such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers , such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information , such as banking details, tax information, payroll information, and withholdings; Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information , such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information , such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Training Facilitator

Blink Health is a healthcare technology company on a mission to make prescription drugs more accessible and affordable for everyone. We are scaling up in a highly complex vertical to change the way Americans access the prescription drugs they need.

Our proprietary platform and supply chain allow us to offer everyone - whether they have insurance or not - amazingly inexpensive prices on over 15,000 medications. With the addition of telemedicine and home delivery for prescriptions, Blink is providing a life-changing experience for people all over the country and fixing how opaque, unfair, and overpriced healthcare has become. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Our Patient Services team is at the forefront of the company mission to bring not only affordable prices, but to also deliver the best possible experience for all of our customers. We are a large team of customer service personnel who provide frontline support and manage the operations of our growing customer service and pharmacy teams. We are responsible to ensure that we scale efficient customer and pharmacy services while delivering excellent customer satisfaction scores.

What You'll Do:

• Deliver comprehensive instructor led training programs, including onboarding, technical skills training, and soft skills development both in-person and virtually
• Ensure that all Operations teams are trained and have the resources to excel and delight our patients, prescribers, and partners.
• Maintain training records and prepare reports on training activities and outcomes
• Ensure curriculum is properly aligned and assigned in the learning management system (LMS). Conduct quality assurance checks on content.
• Monitor and evaluate the effectiveness of training programs, providing feedback to leadership and design, and/or making necessary adjustments to live facilitation
• Circulate content updates in a digestible and impactful manner, in collaboration with management and team
• Partner closely with all training peers and stakeholders across Operations to ensure alignment, brainstorm ideas, and foster collaboration
• Remain knowledgeable about our product offerings to ensure you are a constant resource
• Stay updated with the latest training techniques, tools, and best practices to ensure high-quality delivery

What You'll Need:

• Proven experience of minimum 2 years as a Trainer, Training Facilitator, or similar role in a contact center, hub pharmacy, or similar environment
• Minimum 3 years of experience in a contact center or hub pharmacy environment as an agent or technician is a plus
• Proactive work ethic, constantly pushing themselves to learn
• Strong delivery skills
• Comfortable multitasking
• Comfortable working in ambiguous, fast paced environments
• Ability to build low complexity training activities, develop protocols, and edit content
• Interest in Learning & Development
• Technical aptitude and ability to learn complex new tools
• Strong feedback and coaching skills, strongly preferred
• Knowledge of the healthcare or pharmaceutical industry is a plus
• Located in Pittsburgh, Pennsylvania

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join a dynamic, collaborative team dedicated to designing and delivering solutions that prepare clients for new technology implementations. Our team specializes in human-centered change management, focusing on training, communications, and user support for a major Medicaid case management technology rollout.

As a Training Facilitator, you will be responsible for developing and delivering technical training to users, ensuring they successfully adopt new tools and responsibilities. You will also provide ongoing support after training to assist users with questions, guidance, and escalation procedures.

**This is an onsite position and requires you to be onsite biweekly in Albany, NY, 5 days a week. **
Duties

• Deliver engaging, results-driven technical training courses tailored to Medicaid case management staff adopting new technology and job duties
• Customize training materials and job aids to enhance usability and learner outcomes
• Incorporate client feedback, user input, and focus group insights to improve training design and delivery
• Manage training data setup and maintenance in the training environment
• Organize and manage development activities and timelines to deliver high-quality, client-ready products
• Provide direct, one-on-one support to users post-training to aid system adoption
• Follow established guidelines and escalation processes to resolve user issues effectively

Requirements

• Based in New York, able to work onsite in Albany, NY 5 days a week biweekly (this is mandatory)
• Minimum 4 years of combined experience in training development and delivery
• At least 2 years supporting adoption of new technology through training and field support
• Demonstrated ability to deliver technical training, facilitate learner engagement, and manage classroom dynamics
• Experience with training material design aligned to adult learning principles
• Knowledge of ADDIE methodology and System Development Life Cycle (SDLC)
• Excellent verbal and written communication skills
• Creative thinker who thrives in dynamic environments with changing priorities
• Strong attention to detail, time management, and follow-through
• Team player with proven collaboration skills
• Ability to follow processes, guidelines, and escalation procedures

Preferred:

• Bachelor's degree
• Experience with public sector clients, particularly Health and Human Services or Medicaid programs
• Skilled in providing 1:1 end-user support and field assistance
• Familiarity with Learning Development Platforms and training environment data management
• Professional and effective in client-facing interactions

Physical Requirements & Environmental Conditions: An employee must meet these physical demands to successfully perform the essential functions of this job. Employee is regularly required to talk or hear, sit, stand, and utilize technology tools such as a laptop computer for extended periods of time. Specific vision abilities include close vision and the ability to adjust focus. This position requires the ability to occasionally lift up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.

Position at Parts Town

SeeWhat We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change.and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Jobat aGlance

As the Talent and Culture Training Facilitator (Internally known as Study Buddy), you willwelcome, train and support our new team members during their first weeks at Parts Town. You will get to know our systems and best practices closely, become an expert at teaching others how to navigate our processes and coordinate with our subject matter experts for content, allwhilegeeking out on the details and ensuring a measurable training experience is delivered.

A Typical Day

• Onboard new team members by providing comprehensive training on core job functions, including systems, Parts Town culture, and fundamental part knowledge, while fostering their confidence and integration
• Your adaptability knows no bounds; you can facilitate training in person, remotely or a bit of both!
• You will provide measurable andin-depthdocumented feedback to leaders and the Training Team throughout the training
• You will partner with the Training Team tomanage technology solutions to more efficiently train or retrain team members using asynchronous means with tracking capabilities
• You'll assist with the upkeep and updating of training documents and material
• You will create tools to evaluate comprehension and retention of knowledge, adjusting training content and timeline for team members as needed
• You willtake ownershipof the new hire process. This includes scheduling and communicating with new hires and management alike.As well as hosting and conducting other training programs such as Around the Town training

To Land This Opportunity

• You havepreviously performed the duties of a Training Facilitator, Trainer, Speaker, or an educator on a team and have received rave reviews
• You thrive in a classroom setting. Designing and delivering highly interactive and practical training sessions for adult learners is what you do best

• You're an all-star communicator, fluent in English (both written and verbal) and bring strong interpersonal and facilitation skills that keep diverse audiences engaged
• You are proficientwith MS Office Suite (Outlook, Word, Excel, Power Point, and Publisher).
• You consider yourself a web wizard when using conferencing software such as Zoom, Microsoft Teams or WebEx.
• You seek data and identify patterns to better analyze training's effectiveness and adjust programs accordingly
• You have experiencewith a Learning Management System (Docebo, Blackboard etc.) or Knowledge Management System (Bloomfire, Confluence etc.)
• You're a planning, facilitation, and project management maven! You can set strong goals, track their progress and your self-motivation ensures they are completed on time
• You welcome opportunities to demonstrate adaptability in a fast-paced environment and are ready to learn and develop yourself as training always needs to be at the cutting edge of education
• Bonus, but not necessary: a degree in HR, training, education or a related field or knowledge of various Learning and Development methods or Adult Learning Theory
• You have a quality, high speed internet connection at home

About Your Future Team

Our Talent team's favorite pastimes include corny jokes, Disney themed puzzles and Harry Potter. We like dogs,andwe like coffee.a lot (we'll hear you out on whether Dunkin or Starbucks gets your vote).

At Parts Town, we valuetransparencyand are committed to ensuring our team members feel appreciated and supported.We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. Thesalaryrange for this role is $58,527.12-$8,309.97 ( 28.14- 37.65) hourly which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is apayfor performance-company. In addition to basepay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish

Position at Parts Town

SeeWhat We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change.and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Jobat aGlance

As the Talent and Culture Training Facilitator (Internally known as Study Buddy), you willwelcome, train and support our new team members during their first weeks at Parts Town. You will get to know our systems and best practices closely, become an expert at teaching others how to navigate our processes and coordinate with our subject matter experts for content, allwhilegeeking out on the details and ensuring a measurable training experience is delivered.

A Typical Day

• Onboard new team members by providing comprehensive training on core job functions, including systems, Parts Town culture, and fundamental part knowledge, while fostering their confidence and integration
• Your adaptability knows no bounds; you can facilitate training in person, remotely or a bit of both!
• You will provide measurable andin-depthdocumented feedback to leaders and the Training Team throughout the training
• You will partner with the Training Team tomanage technology solutions to more efficiently train or retrain team members using asynchronous means with tracking capabilities
• You'll assist with the upkeep and updating of training documents and material
• You will create tools to evaluate comprehension and retention of knowledge, adjusting training content and timeline for team members as needed
• You willtake ownershipof the new hire process. This includes scheduling and communicating with new hires and management alike.As well as hosting and conducting other training programs such as Around the Town training

To Land This Opportunity

• You havepreviously performed the duties of a Training Facilitator, Trainer, Speaker, or an educator on a team and have received rave reviews
• You thrive in a classroom setting. Designing and delivering highly interactive and practical training sessions for adult learners is what you do best

• You're an all-star communicator, fluent in English (both written and verbal) and bring strong interpersonal and facilitation skills that keep diverse audiences engaged
• You are proficientwith MS Office Suite (Outlook, Word, Excel, Power Point, and Publisher).
• You consider yourself a web wizard when using conferencing software such as Zoom, Microsoft Teams or WebEx.
• You seek data and identify patterns to better analyze training's effectiveness and adjust programs accordingly
• You have experiencewith a Learning Management System (Docebo, Blackboard etc.) or Knowledge Management System (Bloomfire, Confluence etc.)
• You're a planning, facilitation, and project management maven! You can set strong goals, track their progress and your self-motivation ensures they are completed on time
• You welcome opportunities to demonstrate adaptability in a fast-paced environment and are ready to learn and develop yourself as training always needs to be at the cutting edge of education
• Bonus, but not necessary: a degree in HR, training, education or a related field or knowledge of various Learning and Development methods or Adult Learning Theory
• You have a quality, high speed internet connection at home

About Your Future Team

Our Talent team's favorite pastimes include corny jokes, Disney themed puzzles and Harry Potter. We like dogs,andwe like coffee.a lot (we'll hear you out on whether Dunkin or Starbucks gets your vote).

At Parts Town, we valuetransparencyand are committed to ensuring our team members feel appreciated and supported.We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. Thesalaryrange for this role is $58,527.12-$8,309.97 ( 28.14- 37.65) hourly which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is apayfor performance-company. In addition to basepay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish