20,520 Dale Medical Center jobs in the United States

Aptive Resources is a dynamic and innovative company dedicated to providing exceptional support services to government agencies and organizations. We are committed to making a positive impact on the lives of veterans by delivering top-notch healthcare support through our dedicated team of professionals.

We are seeking a detail-oriented and compassionate Medical Support Assistant to join our team at the Philadelphia VA Health System. In this role, you will be responsible for providing essential support services to ensure the seamless operation of clinics and units, as well as delivering high-quality customer service to veterans. Key responsibilities include maintaining appointment schedules, managing office tasks, assisting with clinic access contingency plans, and supporting the care and treatment of veterans by scheduling appointments and managing electronic medical records.

This is an on-site position.

• Provide exceptional customer service to veterans and their families.
• Maintain appointment schedules for one or more clinics or units within the Philadelphia VA Health System.
• Operate office machines and perform administrative tasks as needed.
• Store, distribute, and account for materials necessary for clinic operations.
• Deliver messages and communicate effectively with healthcare providers and staff.
• Remain knowledgeable about business standards and operating procedures within each respective clinic or ward.
• Assist with clinic access contingency plans by adjusting appointment times, locations, and dates as required.
• Coordinate with healthcare providers to shift patients to other providers when staffing or coverage conflicts arise.
• Schedule patient appointments and track, review, and respond to electronic orders, consults, and other elements in the electronic medical record system.

• Minimum of a two-year degree or certification from an accredited institution related to the technical fields described.
• Two to three years of relevant experience in a healthcare or administrative setting preferred.
• High School diploma or General Equivalency Diploma (GED) required.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in computer skills and experience with electronic medical records systems preferred.
• Commitment to providing excellent customer service to veterans and their families.

VA Health System

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Clearlake VA Clinic located at 15145 Lakeshore Dr, Clearlake, CA 95422. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

• Acts as the designated scheduler and receptionist, responsible for the performance and coordination of appointment scheduling in accordance with the VHA Directive 1230, Outpatient Scheduling and Process and Procedures. Front desk duties which may vary at each location depending on the individual clinic needs
• Adherence to VA publications
• Answers all phone calls in a timely manner for scheduling requests on a daily, Mon-Fri basis and charts in patients CPRS chart as required
• Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately
• Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor
• Participates in quality improvement as requested, in order to ensure that the SF VA Health System is in compliance with all performance measures established by the SFVAHS, Vision 21, VA Central Office, JCAHO, OSHA, SOARS, and Inspector General
• Adheres to the SF VA Health System Policy and Procedural Memorandums and the directives and policies set by JCAHO, OSHA, and Hybrid-Title 38
• Provides quality customer service for all patients; patient families; VA Staff, contractors, physicians, fellows, residents

• Citizen or Resident of the United States of America
• Ability to speak clearly, hear and write English
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 45-60 wpm with minimum errors
• Heavy phone and computer usage, often simultaneously
• Familiarity with medical terminology, hospital terminology and/or clinics
• Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures
• Minimum 6 months experience with medical appointment scheduling in a medical setting
• Certified Medical Assistant (CMA) or comparable training is PREFERRED but not required
• Ability to pass a required level of security clearance (NACI-level background check)

Pay Range: $13.38 - $22.93 hourly

All candidates must be able to: Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift. Lift up to 50 lbs from floor to waist. Lift up to 20 lbs. Carry up to 40 lbs a reasonable distance. Push/pull with 30 lbs of force.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Medical Support Assistant (Scheduler/Receptionist) is responsible for coordinating and managing appointment scheduling, patient communications, and consult processing in accordance with VA policies and procedures. Duties include working closely with veterans, VA providers, and community care partners to ensure timely and accurate scheduling; processing consults through systems such as HSRM and PPMS; validating and updating patient demographic data; and supporting integration of medical information into CPRS and VISTA. The role also involves providing high-quality customer service, answering phone inquiries, using Microsoft Office tools, and collaborating with the Lead Scheduler to ensure team efficiency and compliance with VHA directives.

• Coordinate appointment scheduling and reception activities in compliance with applicable VHA directives.
• Ensure timely and accurate communication with patients regarding appointments, consults, and services.
• Serve as the liaison between Veterans, internal VA medical providers, and community care providers.
• Properly process community care consults using systems such as HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS).
• Maintain up-to-date knowledge of VA Community Care rules and scheduling procedures.
• Validate and update patient demographic and administrative information in CPRS and VISTA systems.
• Work collaboratively with Lead Scheduler and scheduling team to ensure all staff are competent and demonstrate professional, proactive representation of the VA.
• Notify contracting supervisor promptly of any issues with automated systems or scheduling software.
• Screen and respond to phone inquiries in a professional and timely manner.
• Perform appointment tracking, documentation, and follow-up procedures as required.
• Utilize Microsoft Office Suite (Excel, Word, Outlook, Teams) for communication and task management.
• Deliver high-quality customer service to patients, families, VA staff, physicians, and all associated personnel.

• U.S. Citizenship (required for VA contract positions)
• High School Diploma or GED Equivalency
• Ability to obtain and maintain a government security clearance, including:
• Completion and submission of background investigation forms
• Successful adjudication by the Personnel Security Adjudication Center (PSAC)
• Issuance of a Personal Identity Verification (PIV) card

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Job Title: Medical Support Associate (MSA)

Place of Work (City/State): Rosebud, South Dakota

Duration: 6 months contract with the possibility of another 6 months extension

Start Date: Oct 2025

Shift Schedule:

• Day Shift: 7:00 AM – 7:00 PM
• Night Shift: 7:00 PM – 7:00 AM

(Rotational shifts)

License / Certifications:

• Basic Life Support (BLS) Certification – Required
• Medical Assistant Certification – Preferred but not mandatory

Minimum Qualification / Experience:

• High school diploma or equivalent
• Completion of a Medical Assistant or healthcare support training program preferred
• Previous experience in a hospital, clinic, or urgent care setting is advantageous
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Flexibility to work nights, weekends, and holidays as scheduled

Responsibilities:

• Greet and assist patients during intake and triage, including obtaining vital signs and medical history
• Support clinical documentation and EMR data entry for providers
• Maintain clean and organized exam/treatment rooms; restock and sterilize equipment as needed
• Monitor patients and communicate any status changes to clinical team
• Assist with patient flow, coordination, and transfers within the facility
• Respond to patient calls and requests in a timely, compassionate manner
• Follow infection control policies, safety protocols, and facility procedures

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Sheridan VA Medical Center located at 1898 Fort Road, Sheridan, WY 82801. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

• Scheduling appointments
• Coordinating veteran care with community providers.
• Communicating with internal providers regarding VA community care processes.
• Validating and updating patient demographic information.
• Processing health records into CPRS and VISTA systems.
• Managing community care consults via HSRM and PPMS.
• Handling phone calls and inquiries professionally.
• Using Microsoft Office tools and VA systems daily.
• Performing pre- and post-appointment tasks.
• Supporting patient aligned care teams.
• Monitoring and reporting VetLink kiosk performance.
• Ensuring compliance with HIPAA, VA privacy, and security standards.
• Participating in team huddles and maintaining workflow efficiency.
• Completing mandatory and remedial training.
• Maintaining infection control compliance (e.g., TB testing, immunizations).
• Responding to security incidents and cooperating with investigations.
• Managing records per VA and federal guidelines.

• Citizen of the United States of America.
• High school diploma or GED.
• Ability to speak clearly, hear and write English.
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
• No health restrictions affecting job performance.
• Basic medical terminology
• Minimum 6 months of customer service experience.
• No sponsorship available

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Fayetteville VA Medical Center located at 2300 Ramsey St. Fayetteville, NC 28301. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
• Provide general reception support in the Release of Information (ROI) offices at various medical centers.
• Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
• Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
• Make outgoing and receive incoming phone calls.
• Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
• Review ambulance claims for eligibility and payment.
• Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.

• Citizen of the United States of America.
• Ability to speak clearly, hear and write English.
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
• Heavy phone and computer usage, often simultaneously.
• Familiarity with medical terminology, hospital terminology and/or clinics.
• Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
• Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
  • Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.
  • One year of education above high school or one to two years of related job experience.
  • Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
• Ability to pass a required level of security clearance (NACI-level background check).
• No sponsorship available

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Montana VA Health Care System, locations including:

• Fort Harrison VAMC 3687 Veterans Drive, Fort Harrison, MT 59636
• Helena POM (non-clinical) 2869 N Montana Ave, Helena, MT 59601
• Helena VA Sleep Center 2271 Deerfield Ln, Helena, MT 59601

Working hours are Mon-Fri, 8am-4:30pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

• Scheduling and coordinating appointments per VHA Directives 1230 and 1232
• Using VA systems: VistA, CPRS, CTM, HSRM, PPMS, EPSI, Cisco Call Center, etc.
• Validating and updating patient demographic information
• Processing community care consults and integrating records into CPRS/VistA
• Answering and responding to phone calls professionally and promptly
• Performing appointment tracking, pre/post appointment contacts
• Providing customer service to patients, families, VA staff, and providers
• Supporting patient aligned care teams and VetLink check-in systems
• Monitoring and resolving scheduling issues and patient communications
• Ensuring compliance with VA scheduling policies and performance standards
• Participating in team huddles and maintaining efficient workflow
• Handling correspondence and updating no-shows and clinic status
• Completing mandatory scheduling and compliance training
• Maintaining privacy, HIPAA, and IT security standards
• Participating in quality assurance and performance monitoring

• Citizen of the United States of America.
• High school diploma or GED.
• Ability to speak clearly, hear and write English.
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
• No health restrictions affecting job performance.
• Basic medical terminology
• Minimum 6 months of customer service experience.
• No sponsorship available

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants to support the Sheridan VA Medical Center located at 1898 Fort Road, Sheridan, WY 82801. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

Responsibilities:

• Scheduling appointments
• Coordinating Veteran care with community providers
• Communicating with internal providers regarding VA Community Care processes
• Validating and updating patient demographic information
• Processing health records into CPRS and VISTA systems
• Managing community care consults via HSRM and PPMS
• Handling phone calls and inquiries professionally
• Using Microsoft Office tools and VA systems daily
• Performing pre- and post-appointment tasks
• Supporting patient aligned care teams
• Monitoring and reporting VetLink kiosk performance
• Ensuring compliance with HIPAA, VA privacy, and security standards
• Participating in team huddles and maintaining workflow efficiency
• Completing mandatory and remedial training
• Maintaining infection control compliance (e.g., TB testing, immunizations)
• Responding to security incidents and cooperating with investigations
• Managing records per VA and federal guidelines

Qualifications:

• Citizen of the United States of America
• High school diploma or GED
• Ability to speak clearly, hear and write English
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors
• No health restrictions affecting job performance
• Basic medical terminology
• Minimum 6 months of customer service experience
• No sponsorship available

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Hampton VA Medical Center located at 100 Emancipation Dr. Hampton, VA 23667. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
• Provide general reception support in the Release of Information (ROI) offices at various medical centers.
• Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
• Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
• Make outgoing and receive incoming phone calls.
• Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
• Review ambulance claims for eligibility and payment.
• Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.

• Citizen of the United States of America.
• Ability to speak clearly, hear and write English.
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
• Heavy phone and computer usage, often simultaneously.
• Familiarity with medical terminology, hospital terminology and/or clinics.
• Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
• Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
  • Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.
  • One year of education above high school or one to two years of related job experience.
  • Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
• Ability to pass a required level of security clearance (NACI-level background check).
• No sponsorship available

All candidates must be able:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.