7,949 Delivery Lead jobs in the United States

Delivery Lead

COLUMBUS, Ohio

Hybrid

Contract

$61.69/hr - $69.51/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Senior Technology Service Delivery Lead in Columbus, OH (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months + possible extensions/conversion

Are you a highly strategic, self-driven, and deeply experienced individual contributor passionate about optimizing technology delivery within a dynamic financial services environment?

We are seeking a Senior Technology Service Delivery Lead to leverage deep expertise in ensuring the flawless execution of technology services for the critical Retail Branch channel, including banker facing and back office facing applications. In this pivotal individual contributor role, you will apply your senior-level insights and hands-on contributions to shape and support our technology roadmaps. You will act as a vital team member, helping to translate complex business objectives into innovative, scalable, and secure IT solutions. This is an opportunity to directly influence outcomes, provide expert guidance, and foster a culture of excellence and accountability across cross-functional engineering and product teams. Your significant contributions will directly impact our customer experience and business growth.

Required Skills & Experience

• Seasoned Professional: Proven experience (7+ years of progressive experience preferred) as a high-impact individual contributor in IT service delivery, with a strong track record of driving complex technology initiatives, ideally within the banking or financial services sector.

• Strategic & Analytical Thinker: Demonstrated ability to provide significant input to strategic plans and translate complex technical concepts into actionable insights and solutions.

• Exceptional Communicator: Superior communication, negotiation, and stakeholder engagement skills, with the ability to bridge technical and business perspectives effectively.

• Cloud & Architecture Savvy: Hands-on experience or deep knowledge of cloud transformation, platform-based architectures, and modern digital delivery methodologies (e.g., Agile, DevOps).

• Proactive Problem Solver: Strong analytical and problem-solving capabilities, with a proactive approach to independently identifying and resolving complex challenges.

• Financially Acumen: Experience with financial management principles, including supporting cost projections for technology projects encompassing hardware, software, labor, and vendor expenses, for forecasting, budgeting, and capacity planning.

• Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related technical field.

What You Will Be Doing

• Strategic Technology Contribution: Contribute significantly to the long-term technology strategy and roadmap for our customer channels. You will leverage your expertise to identify, analyze, and champion technical advancements and improvements across existing applications and new platform designs.

• End-to-End Delivery Support & Resolution: Provide critical support, expert guidance, and hands-on contributions to ensure the smooth and successful execution of large, complex IT initiatives. You will proactively identify, mitigate, and resolve critical issues, risks, and dependencies, ensuring alignment and smooth coordination across stakeholders, product partners, and external vendors.

• Influential Partnership & Collaboration: Forge strong, collaborative partnerships with senior business and technology leaders across the organization. You will serve as a trusted technical advisor, influencing strategic initiatives, modernization efforts (cloud transformation, platform-based architectures, digital-first mindset), and product roadmaps. Champion effective communication and foster a culture of cross-functional accountability and collaboration.

• Technical & Financial Guidance: Act as a primary technical liaison, providing deep subject matter expertise and guidance to architects, principal engineers, and application development teams on critical application roadmaps. You will support project cost projections for initiatives, including the estimation of hardware expenses, software licenses, engineering resource labor, and vendor costs, for accurate forecasting, budgeting, and capacity planning purposes. You will also provide valuable input and analysis for overall financial tracking.

• Innovation & Best Practices: Drive continuous innovation and adoption of best practices within service delivery. You will focus on transforming our technology landscape through cloud adoption, building resilient platform-based architectures, and embedding a digital-first approach in every solution.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Rene Sadlier

Job Description

Insight Global is looking for a Delivery Lead (technical project manager) to join one of our financial clients. Tech Delivery Lead, is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables. This role ensures execution and delivery meets the clients expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery. This role sits 3x a week onsite in Uptown Charlotte, NC.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Skills and Requirements

• 5+ years project management, change management, PMO, or similar technical project experience

• Previously worked in an Agile environment

-Excellent communication, influencing and facilitation skills

• Ability to manage complex project(s) simultaneously in a fast-paced, matrixed environment with strong attention to detail and accuracy

• Strong problem solving skills, excellent analytical and presentation skills; ability to synthesize complex data into actionable presentations / reports and communicate - PPRT/ PMT

• Oracle, SAP, or FIG experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

Delivery Lead

Department: Product

Employment Type: Full Time

Location: New York, NY

Compensation: $115,000 - $135,000 / year

Description

We are seeking a highly organized and proactive Delivery Lead to join our Product team. This role will be critical in orchestrating the delivery process across three agile teams: Devices & Firmware, Platform, and Application/UI.

The Delivery Lead will work closely with product managers, engineering leads, and QA to maintain detailed and accurate tracking in Jira, support sprint planning, ensure cross-team alignment, and drive accountability on deliverables.

Key Responsibilities

• Drive agile ceremonies including sprint planning, daily stand-ups, retrospectives, and grooming sessions
• Ensure transparency and consistency in task creation, writing acceptance criteria, tracking, estimation, and progress reporting
• Coordinate with product and engineering stakeholders to ensure timely and quality delivery of features and fixes
• Identify delivery risks or blockers early and proactively escalate or resolve them
• Maintain up-to-date documentation in Confluence, including team charters, process flows, and technical artifacts
• Collaborate with leadership to improve delivery velocity, predictability, and team performance metrics
• Foster a culture of continuous improvement and agile best practices across the teams
• Ideally, bring a working knowledge of IoT systems, including devices, firmware, and cloud integrations
• Lead end-to-end release coordination across multiple engineering teams to ensure smooth, timely, and high-quality releases
• Facilitate regular bug scrubs and triage sessions to prioritize issues and improvements in collaboration with product and QA
• Maintain a clear release calendar, track deployment schedules, and manage cross-functional dependencies
• Facilitate release note generation and completion in coordination with product and engineering stakeholders
• Provide post-release retrospectives to capture lessons learned and inform future release processes

Skills, Knowledge and Expertise

• 5+ years of experience delivering web-based solutions to drive growth required
• 5+ years of experience using Jira and Confluence required
• 3+ years of experience in IoT software development preferred
• Experience owning and maintaining the product development lifecycle and delivering software product iterations on time
• Experience in release management, and scrum methodologies, with a preference for those experienced in IoT device ecosystems
• Strong communication and documentation skills are essential, as this role will also involve maintaining Confluence pages and producing clear artifacts that support agile practices

Benefits

Our US-based benefit offerings for full-time employees include, but are not limited to:

• Medical, Dental & Vision Coverage
• 401(k) Retirement Plan, including employer match
• Life Insurance (Optional Voluntary Life Insurance & AD&D for employee and dependents)
• Short-term and long-term disability
• Health Spending Account (HSA)
• Flexible Spending Account (FSA)
• Commuter Benefits
• Time Off - PTO/VTO Days
• Generous 24-Week Parental Leave Policy

Our Company

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The team

Join a dynamic and collaborative team at Hitachi Digital Services, where we are driving innovation through secure and scalable cloud and IT solutions for our federal customers. We operate in a matrixed, fast-paced environment and partner closely with government agencies and technology teams to ensure compliance, delivery excellence, and strategic alignment. This is an opportunity to work alongside passionate professionals dedicated to delivering mission-critical outcomes while fostering career growth and technical leadership.

The role

We are seeking a highly experienced Delivery Lead to oversee and drive the successful delivery of large-scale IT programs, specifically within the federal sector. This role requires proven leadership in managing complex program tracks, strong technical program management expertise, and the ability to navigate a matrixed environment with cross-functional teams. The ideal candidate has deep experience with FedRAMP, GRC, and cloud technologies, along with the ability to communicate effectively across internal and external stakeholders. You will lead strategic planning, execution, team development, and compliance assurance for mission-critical initiatives. This role is based in either New Jersey or Dallas, with a requirement to work onsite at least three days per week. U.S. Citizenship is required.

What you'll bring

• 15+ years of IT program management experience, with 5+ years in a leadership role
• Proven experience leading large-scale cloud infrastructure programs
• Federal sector experience including FedRAMP, GRC, and compliance oversight
• Expertise in both Agile and Waterfall project management methodologies
• Strong communication, governance, and stakeholder engagement skills
• Ability to lead cross-functional teams in a matrixed environment
• Experience managing budgets, forecasts, and resource planning
• Knowledge of risk management, compliance tracking, and performance reporting
• Bachelor's degree in IT, Computer Science, or related field (Master's preferred)
• U.S. Citizenship required; no dual citizenship accepted

About us

We're a global team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

#LI-YM1

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

About the job Delivery Lead

Job Title: Delivery Lead

Location: NJ / Charlotte / Atlanta (onsite hybrid)

Responsibilities:

• Oversee and drive the delivery of end-to-end projects focused on analytical applications and ETL projects.
• Provide technical leadership and mentorship to data engineering teams, guiding them on complex challenges and best practices.
• Collaborate with business and technical stakeholders to gather requirements, design solutions, and manage project deliverables.
• Utilize frameworks like Snowflake, Spark, and AWS Glue to design, deploy, and integrate cutting-edge data solutions.
• Manage cross-functional collaboration with Business Data Analysts (BDAs), ensuring alignment between data engineering and business goals.
• Take ownership of release planning, change management, and stakeholder engagement to ensure project success.
• Ensure adherence to Agile practices, facilitating sprint planning, retrospectives, and delivery timelines.

Technical Expertise:

• Framework and Foundational Services: Expertise in building modular, scalable, and reusable frameworks for data integration, data quality validation, and pipeline orchestration.
• ETL Projects: Hands-on experience with ETL processes, data migration, and data mart implementation.
• Data Engineering: Strong background in Snowflake, SQL, DBT, and PySpark, with advanced knowledge of query optimization, CDC (Change Data Capture), and data transformation.
• Cloud Platforms: Extensive experience with AWS (Glue, EMR, S3, Lambda, Redshift), Azure Data Factory, and cloud-native architectures.
• Application Development: Expertise in developing event-driven and microservices-based architectures using Java, Python, and modern frameworks.
• CI/CD & Automation: Proficient in building CI/CD pipelines with tools like Jenkins, GitLab, and Terraform for infrastructure-as-code automation.
• Big Data & Analytics: Proven experience in managing Big Data platforms and implementing solutions for large-scale data ingestion, storage, and processing.
• Security & Compliance: Implementation of security best practices, including OWASP guidelines, RBAC, and vulnerability detection/remediation.

Must Have:

• Proven experience in building scalable data engineering frameworks and foundational services to support enterprise-wide analytics initiatives.
• Hands-on expertise in Snowflake, Spark, and AWS Glue, with knowledge of event-driven architectures and streaming data solutions.
• Strong leadership experience in managing teams and delivering complex projects in Agile environments.
• Proficiency in ETL processes, data migration, and data mart implementation.
• Excellent communication and stakeholder management skills to collaborate across diverse teams.
• Experience in the insurance industry is a plus.

Your role in helping us achieve our mission

As a Delivery Lead, you will be responsible for coordinating the internal delivery of all partner-specific solutions and commitments, ensuring timelines, scope, and quality expectations are met. While Customer Success remains the primary point of contact with the partner, you will join partner conversations where appropriate and will project manage all internal deliverables across multiple cross-functional teams.

You will work closely with teams across Products, Operations, and Customer Success to align resources, monitor progress, and track resolution of deliverables. In addition, you will manage issue triage and communication via the service desk, ensuring partner-reported concerns are managed efficiently through the right internal channels.

Please note: this role requires the candidate to be located in the United States and work across U.S. time zones.

Responsibilities:

• End-to-End Project Leadership: Drive the internal delivery of partner-specific initiatives across multiple teams, establishing and managing project plans, workstream trackers, and timelines using Agile/Waterfall methodologies to ensure on-time execution.
• Cross-Functional Orchestration: Lead alignment and resolve roadblocks across Product, Operations, and Customer Success, serving as the central coordinator to ensure alignment of expectations, clear ownership and priorities for all deliverables.
• Stakeholder & Partner Communication: Participate in partner communications when needed to provide transparent updates on progress, risks, and dependencies. Represent internal delivery plans directly to partners and translate their goals into actionable tasks for technical teams.
• Requirements Translation & Product Alignment: Collaborate directly with Product Management to translate partner requirements into clearly scoped technical tasks, influencing prioritization and ensuring partner feedback is integrated into the product roadmap.
• Process Optimization & Issue Resolution: Champion continuous improvement by identifying workflow inefficiencies, optimizing processes, and managing the resolution of partner-reported issues to enhance delivery quality and speed.
• Service desk: Monitor partner-reported issues via the service desk, ensuring timely routing to the right teams and driving resolution.

Qualifications:

• Must be located in the United States and authorized to work without sponsorship.
• 3-6 years of experience in project management, ideally in a partner- or customer-serving environment, including cross-functional projects and complex project timelines.
• Ability to understand and convey complex technical information, such as project IT requirements, technical details of customer complaints, information security requirements, explain planned solutions to technical issues etc.
• Excellent collaboration and stakeholder communication skills.
• Proficiency with project management tools (e.g., Jira, Asana, Monday.com) and ticketing platforms (e.g., Zendesk, Freshdesk).
• Strong organizational skills and attention to detail, with the ability to juggle multiple projects.
• Bachelor's degree required; PMP, Scrum Master, or Agile certification a plus.
• Experience in digital health, healthcare technology, or life sciences preferred.

Bonus:

• Familiarity with prescription digital therapeutics (DTx) or regulated digital health solutions.
• Experience working in or supporting Customer Success or Account Management teams.
• Knowledge of compliance and SLA frameworks in partner delivery environments.

Our Culture:

• Inclusion, belonging, flexibility, and growth are core to how we work.
• Everyone is encouraged to become the best version of themselves.
• Feeling valued and fulfilled at work should be the norm.
• Challenges are opportunities - both personal and professional growth are part of the journey.
• A healthy work-life balance is essential, not just a nice-to-have.
• Empathy and social sensitivity are qualities we actively look for in our team members.
• Diverse teams simply perform better - and we build with that in mind.
• We believe in getting to know each other on a personal level.
• Our goal is to make a meaningful, positive impact on the lives of others.

Benefits:

401k match, health insurance, generous PTO, top technology, flexible working hours, access to Sidekick health programs, and more!

Job Description
The Delivery Lead plays a crucial role in supporting cross-functional teams to deliver incremental value. This multifaceted position encompasses Scrum Master responsibilities, collaboration with Product Owners and Stakeholders for Product Discovery, and defining a Minimum Viable Product (MVP). Additionally, the lead refines user stories and provides technical documentation for the development team. Experience in facilitating agile teams throughout the entire delivery lifecyclefrom product discovery to post-production supportis highly valued. The role involves coordinating dependencies, fostering a customer-centric approach, facilitating team events, collaborating with stakeholders, optimizing workflow, and proactively resolving blockers to ensure successful project delivery.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Bachelors degree or 5+ years of project management experience in an agile environment, including Scrum Master roles or other software development delivery experience.
  Budget creation, facilitating review cycles, and managing costs (capital and expenses).
  Effective communication across various media to engage and inform audiences.
  Navigating ambiguity and complex relationships with stakeholders and Product Owners.
  Making informed decisions based on data and available facts.
  Building trust by acting with integrity and supporting others.
  Guiding teams to success using flexible interpersonal methods.
  Supporting projects around $5k-5 million
Willingness to grow within the company Experience with full stack development and complex system integration. Basic understanding of software development practices (source code management, branching strategies, BDD, TDD, and system architecture diagramming.
  Hospitality or Timeshare experience
Salesforce knowledge null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

Job Description
Insight Global is looking for a Delivery Lead (technical project manager) to join one of our financial clients. Tech Delivery Lead, is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables. This role ensures execution and delivery meets the clients expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery. This role sits 3x a week onsite in Uptown Charlotte, NC.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 5+ years project management, change management, PMO, or similar technical project experience
- Previously worked in an Agile environment
-Excellent communication, influencing and facilitation skills
- Ability to manage complex project(s) simultaneously in a fast-paced, matrixed environment with strong attention to detail and accuracy
- Strong problem solving skills, excellent analytical and presentation skills; ability to synthesize complex data into actionable presentations / reports and communicate - PPRT/ PMT
- Oracle, SAP, or FIG experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

Delivery Lead
COLUMBUS, Ohio
**Hybrid**
Contract
$61.69/hr - $69.51/hr
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a **Senior Technology Service Delivery Lead** in Columbus, OH (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months + possible extensions/conversion
Are you a highly strategic, self-driven, and deeply experienced individual contributor passionate about optimizing technology delivery within a dynamic financial services environment?
We are seeking a **Senior Technology Service Delivery Lead** to leverage deep expertise in ensuring the flawless execution of technology services for the critical Retail Branch channel, including banker facing and back office facing applications. In this pivotal individual contributor role, you will apply your senior-level insights and hands-on contributions to shape and support our technology roadmaps. You will act as a vital team member, helping to translate complex business objectives into innovative, scalable, and secure IT solutions. This is an opportunity to directly influence outcomes, provide expert guidance, and foster a culture of excellence and accountability across cross-functional engineering and product teams. Your significant contributions will directly impact our customer experience and business growth.
**Required Skills & Experience**
+ **Seasoned Professional:** Proven experience (7+ years of progressive experience preferred) as a high-impact individual contributor in IT service delivery, with a strong track record of driving complex technology initiatives, ideally within the banking or financial services sector.
+ **Strategic & Analytical Thinker:** Demonstrated ability to provide significant input to strategic plans and translate complex technical concepts into actionable insights and solutions.
+ **Exceptional Communicator:** Superior communication, negotiation, and stakeholder engagement skills, with the ability to bridge technical and business perspectives effectively.
+ **Cloud & Architecture Savvy:** Hands-on experience or deep knowledge of cloud transformation, platform-based architectures, and modern digital delivery methodologies (e.g., Agile, DevOps).
+ **Proactive Problem Solver:** Strong analytical and problem-solving capabilities, with a proactive approach to independently identifying and resolving complex challenges.
+ **Financially Acumen:** Experience with financial management principles, **including supporting cost projections for technology projects encompassing hardware, software, labor, and vendor expenses, for forecasting, budgeting, and capacity planning.**
+ **Educational Background:** Bachelor's degree in Computer Science, Information Technology, or a related technical field.
**What You Will Be Doing**
+ **Strategic Technology Contribution:** Contribute significantly to the long-term technology strategy and roadmap for our customer channels. You will leverage your expertise to identify, analyze, and champion technical advancements and improvements across existing applications and new platform designs.
+ **End-to-End Delivery Support & Resolution:** Provide critical support, expert guidance, and hands-on contributions to ensure the smooth and successful execution of large, complex IT initiatives. You will proactively identify, mitigate, and resolve critical issues, risks, and dependencies, ensuring alignment and smooth coordination across stakeholders, product partners, and external vendors.
+ **Influential Partnership & Collaboration:** Forge strong, collaborative partnerships with senior business and technology leaders across the organization. You will serve as a trusted technical advisor, influencing strategic initiatives, modernization efforts (cloud transformation, platform-based architectures, digital-first mindset), and product roadmaps. Champion effective communication and foster a culture of cross-functional accountability and collaboration.
+ **Technical & Financial Guidance:** Act as a primary technical liaison, providing deep subject matter expertise and guidance to architects, principal engineers, and application development teams on critical application roadmaps. You will **support project cost projections for initiatives, including the estimation of hardware expenses, software licenses, engineering resource labor, and vendor costs, for accurate forecasting, budgeting, and capacity planning purposes.** You will also provide valuable input and analysis for overall financial tracking.
+ **Innovation & Best Practices:** Drive continuous innovation and adoption of best practices within service delivery. You will focus on transforming our technology landscape through cloud adoption, building resilient platform-based architectures, and embedding a digital-first approach in every solution.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Rene Sadlier