24,918 Delivery Service jobs in the United States

**3rd Shift Schedule: Tuesday through Saturday, from 3 AM to 12 PM** - with occasional extended hours as needed.
The selected candidate will be provided with a company cell phone to respond to calls on occasion.
**JOB SUMMARY**
This is an Operations position responsible for supervising and directing the activities associated with delivery. Responsibilities include but are not limited to, collaborative direction to delivery supervisory staff, specific direction to drivers, routing, safety, and compliance.
**RESPONSIBILITIES**
+ Supervises the daily work and safety of delivery associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
+ Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service.
+ Supervises labor hours and directs labor activities to stay within budget.
+ Recommends work schedules including stop changes, classification changes, customer open/close times, window expectations and provides to the appropriate person for necessary changes.
+ Supervises the proper selection utilization of company assets in support of the delivery department.
+ Coordinates required repairs with proper departments as necessary.
+ Reviews delivery productivity reporting to the appropriate supervisor for review and determination.
+ Suggests efficiency ideas, cost reduction measures and assist with implementation of delivery changes.
+ Interprets, trains and consistently applies company policies, protocols and procedures including but not limited to food safety, DOT (department of transportation), record keeping, performance expectations, and safe work methods, etc.
+ Communicates with Sales Management and Marketing Associates via email and maintains current communications board data to collaboratively resolve any customer or delivery opportunities or issues.
+ Communicates proactively with drivers and directs activities to ensure successful adherence to daily delivery schedules and departmental performance goals and overtime objectives.
+ Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure consistent training, conducting associate observations, updating preferred work methods, timely accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required based on a consistent review of performance data metrics.
+ Ability to keyboard proficiently.
+ Utilize canned reporting.
+ Create specific ad hoc reports to identify areas for improvements.
+ Proficient in Microsoft Office suite including Excel, Word, PowerPoint as well as numerous variants.
**Education**
+ High school diploma or general education degree (GED)
+ Two or four-year college degree in Business Management, Supply Chain Management or similar major preferred.
#LI-DM1
**Experience**
+ One to three years related experience and/or training; or equivalent combination of education and related experience.
**Professional Skills**
+ Ability to successfully engage and lead individual and team discussions and meetings.
+ Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Working knowledge of Federal Motor Carrier Safety Regulations.
+ Ability to apply all relevant policies in a consistent, timely and objective manner.
+ Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
+ Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
+ Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.
+ Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals.
+ Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
+ Must have excellent computer skills.
+ Ability to read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.
+ Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
**Certificates, Licenses, and Registrations**
+ Complete a Sysco approved a defensive driving program
+ HazMat certification preferred.
**Physical Demands**
+ While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
+ The employee is frequently required to sit and reach with hands and arms.
+ The employee must occasionally lift and/or move up to 20 pounds.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

**JOB SUMMARY**
This is an Operations position responsible for supervising and directing the activities associated with delivery. Responsibilities include but are not limited to, collaborative direction to delivery supervisory staff, specific direction to drivers, routing, safety, and compliance.
**RESPONSIBILITIES**
+ Supervises the daily work and safety of delivery associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
+ Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service.
+ Supervises labor hours and directs labor activities to stay within budget.
+ Recommends work schedules including stop changes, classification changes, customer open/close times, window expectations and provides to the appropriate person for necessary changes.
+ Supervises the proper selection utilization of company assets in support of the delivery department.
+ Coordinates required repairs with proper departments as necessary.
+ Reviews delivery productivity reporting to the appropriate supervisor for review and determination.
+ Suggests efficiency ideas, cost reduction measures and assist with implementation of delivery changes.
+ Interprets, trains and consistently applies company policies, protocols and procedures including but not limited to food safety, DOT (department of transportation), record keeping, performance expectations, and safe work methods, etc.
+ Communicates with Sales Management and Marketing Associates via email and maintains current communications board data to collaboratively resolve any customer or delivery opportunities or issues.
+ Communicates proactively with drivers and directs activities to ensure successful adherence to daily delivery schedules and departmental performance goals and overtime objectives.
+ Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure consistent training, conducting associate observations, updating preferred work methods, timely accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required based on a consistent review of performance data metrics.
+ Ability to keyboard proficiently.
+ Utilize canned reporting.
+ Create specific ad hoc reports to identify areas for improvements.
+ Proficient in Microsoft Office suite including Excel, Word, PowerPoint as well as numerous variants.
**Education**
+ High school diploma or general education degree (GED)
+ Two or four-year college degree in Business Management, Supply Chain Management or similar major preferred.
**Experience**
+ One to three years related experience and/or training; or equivalent combination of education and related experience.
**Professional Skills**
+ Ability to successfully engage and lead individual and team discussions and meetings.
+ Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Working knowledge of Federal Motor Carrier Safety Regulations.
+ Ability to apply all relevant policies in a consistent, timely and objective manner.
+ Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
+ Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
+ Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.
+ Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals.
+ Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
+ Must have excellent computer skills.
+ Ability to read, comprehend, write and speak English.
+ Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
**Certificates, Licenses, and Registrations**
+ Complete a Sysco approved a defensive driving program
+ HazMat certification preferred.
**Physical Demands**
+ While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
+ The employee is frequently required to sit and reach with hands and arms.
+ The employee must occasionally lift and/or move up to 20 pounds.
#LI-IV1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Time Type:
Full time

Remote Type:

Job Family Group:
Market Operations

Job Description Summary:
The Coordinator, Delivery Service Excellence is responsible for overseeing, evaluating, enhancing, and providing insights to lead improvements within the Delivery Department. Duties include providing collective assistance and insights to the delivery supervisory team and specific analytics to Drivers, Routing, Safety, and compliance. This role will review routes, route plans, stop types, service times, classifications, driver performance, and delivery frequency to assist in the coordination of optimized distribution plans in a market with 15 or fewer drivers.

Position Hours - 9:00 AM - 5:00 PM

Job Description:

Job Responsibilities:

Ensure market is optimizing the distribution of products and resources.

• Act as liaison between field delivery supervisors, drivers, sales leaders, and routing team.
• Communicating proactively with Drivers to ensure adherence to daily distribution schedules and that the department.
• Information validation or investigation as needed.
• Reviews distribution productivity reporting to appropriate supervisor for review and determination. Suggests efficiency ideas, cost reduction measures and assist with implementation of distribution changes.

Effectively provide analytics and insights to the delivery operations team.

• Monitor delivery fleet using Omni Tracs, Samsara, Roadnet and/or other delivery/routing software.
• Identify and communicate performance management opportunities including but not limited to the assignment of work, or progressive discipline.
• Review and verify driver DOT qualifications and delivery supervisors of compliance needs.
• Interprets and communicates, policies, protocols and procedures including but not limited to DOT, record keeping, performance expectations and safe work methods.

Contribute to DOT compliance, which may include DOT safety requirements and DOT drug screening.

Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.

Acts as customer and sales interface to identify opportunities, resolve issues or discrepancies and create a cohesive relationship

Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments to resolve all customer or distribution opportunities

Execute scheduled daily communications to Operations and Market Commercial Leadership.

Provide guidance to the proper selection and utilization of Company assets in support of the Distribution department and coordinate required repairs with proper departments as necessary.

Other duties, as assigned by the jobholder's supervisor, may also be required.

Minimum Qualifications:

• Minimum of 1 year professional experience in a fast-paced, high volume distribution environment
• Advanced PC skills using MS Office and other various computer programs including presentation software.
• Must be a results-oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
• Highly organized
• Ability to think creatively, identify and propose solutions to drive performance improvement.
• Utilize sound judgement and problem-solving skills.
• Ability to work in fast-paced, high-volume, team environment
• Possess an understanding or the ability to learn DOT, FMCSA, and state regulations pertaining to transportation is crucial. Including laws and regulations pertaining to vehicle safety, driver hours, safety and other relevant areas.

Preferred Qualifications:

• Experience using Microsoft software platforms and industry platforms (Omnitracs, Samsara, Roadnet, SAP, etc.)

Physical Requirements:

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate and operate a computer and telephone
• Occasional carrying, overhead reaching and lifting of 15 pounds to perform various duties
• Occasional immediate reaching to perform various office duties
• Occasional standing for short amounts of time to perform various duties
• Occasional walking for short amounts of time to perform various duties
• Extended sitting for long periods of time at desk or workstation
• Minimal squatting or bending to perform various duties
• Occasional Climb Stairs

Competencies:

• Will help provide guidance to coordinate the work of other members of the team and supervisors.
• Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Compensation: $26/HR - Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience.

This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company's 401(k) plan

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call ( and let us know the nature of your request and your contact information.

**JOB SUMMARY**
This is an Operations position responsible for supervising and directing the activities associated with delivery. Responsibilities include but are not limited to, collaborative direction to delivery supervisory staff, specific direction to drivers, routing, safety, and compliance.
**RESPONSIBILITIES**
+ Supervises the daily work and safety of delivery associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
+ Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service.
+ Supervises labor hours and directs labor activities to stay within budget.
+ Recommends work schedules including stop changes, classification changes, customer open/close times, window expectations and provides to the appropriate person for necessary changes.
+ Supervises the proper selection utilization of company assets in support of the delivery department.
+ Coordinates required repairs with proper departments as necessary.
+ Reviews delivery productivity reporting to the appropriate supervisor for review and determination.
+ Suggests efficiency ideas, cost reduction measures and assist with implementation of delivery changes.
+ Interprets, trains and consistently applies company policies, protocols and procedures including but not limited to food safety, DOT (department of transportation), record keeping, performance expectations, and safe work methods, etc.
+ Communicates with Sales Management and Marketing Associates via email and maintains current communications board data to collaboratively resolve any customer or delivery opportunities or issues.
+ Communicates proactively with drivers and directs activities to ensure successful adherence to daily delivery schedules and departmental performance goals and overtime objectives.
+ Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure consistent training, conducting associate observations, updating preferred work methods, timely accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required based on a consistent review of performance data metrics.
+ Ability to keyboard proficiently.
+ Utilize canned reporting.
+ Create specific ad hoc reports to identify areas for improvements.
+ Proficient in Microsoft Office suite including Excel, Word, PowerPoint as well as numerous variants.
**Education**
+ High school diploma or general education degree (GED)
+ Two or four-year college degree in Business Management, Supply Chain Management or similar major preferred.
**Experience**
+ One to three years related experience and/or training; or equivalent combination of education and related experience.
**Professional Skills**
+ Ability to successfully engage and lead individual and team discussions and meetings.
+ Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Working knowledge of Federal Motor Carrier Safety Regulations.
+ Ability to apply all relevant policies in a consistent, timely and objective manner.
+ Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
+ Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
+ Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.
+ Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals.
+ Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
+ Must have excellent computer skills.
+ Ability to read, comprehend, write and speak English.
+ Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
**Certificates, Licenses, and Registrations**
+ Complete a Sysco approved a defensive driving program
+ HazMat certification preferred.
**Physical Demands**
+ While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
+ The employee is frequently required to sit and reach with hands and arms.
+ The employee must occasionally lift and/or move up to 20 pounds.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

**JOB SUMMARY**
This is an Operations position responsible for supervising and directing the activities associated with delivery. Responsibilities include but are not limited to, collaborative direction to delivery supervisory staff, specific direction to drivers, routing, safety, and compliance.
**RESPONSIBILITIES**
+ Supervises the daily work and safety of delivery associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
+ Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service.
+ Supervises labor hours and directs labor activities to stay within budget.
+ Recommends work schedules including stop changes, classification changes, customer open/close times, window expectations and provides to the appropriate person for necessary changes.
+ Supervises the proper selection utilization of company assets in support of the delivery department.
+ Coordinates required repairs with proper departments as necessary.
+ Reviews delivery productivity reporting to the appropriate supervisor for review and determination.
+ Suggests efficiency ideas, cost reduction measures and assist with implementation of delivery changes.
+ Interprets, trains and consistently applies company policies, protocols and procedures including but not limited to food safety, DOT (department of transportation), record keeping, performance expectations, and safe work methods, etc.
+ Communicates with Sales Management and Marketing Associates via email and maintains current communications board data to collaboratively resolve any customer or delivery opportunities or issues.
+ Communicates proactively with drivers and directs activities to ensure successful adherence to daily delivery schedules and departmental performance goals and overtime objectives.
+ Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure consistent training, conducting associate observations, updating preferred work methods, timely accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required based on a consistent review of performance data metrics.
+ Ability to keyboard proficiently.
+ Utilize canned reporting.
+ Create specific ad hoc reports to identify areas for improvements.
+ Proficient in Microsoft Office suite including Excel, Word, PowerPoint as well as numerous variants.
**Education**
+ High school diploma or general education degree (GED)
+ Two or four-year college degree in Business Management, Supply Chain Management or similar major preferred.
**Experience**
+ One to three years related experience and/or training; or equivalent combination of education and related experience.
**Professional Skills**
+ Ability to successfully engage and lead individual and team discussions and meetings.
+ Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Working knowledge of Federal Motor Carrier Safety Regulations.
+ Ability to apply all relevant policies in a consistent, timely and objective manner.
+ Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
+ Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
+ Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.
+ Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals.
+ Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
+ Must have excellent computer skills.
+ Ability to read, comprehend, write and speak English.
+ Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
**Certificates, Licenses, and Registrations**
+ Complete a Sysco approved a defensive driving program
+ HazMat certification preferred.
**Physical Demands**
+ While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
+ The employee is frequently required to sit and reach with hands and arms.
+ The employee must occasionally lift and/or move up to 20 pounds.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

**Time Type:**
Full time
**Remote Type:**
**Job Family Group:**
Market Operations
**Job Description Summary:**
The Coordinator, Delivery Service Excellence is responsible for overseeing, evaluating, enhancing, and providing insights to lead improvements within the Delivery Department. Duties include providing collective assistance and insights to the delivery supervisory team and specific analytics to Drivers, Routing, Safety, and compliance. This role will review routes, route plans, stop types, service times, classifications, driver performance, and delivery frequency to assist in the coordination of optimized distribution plans in a market with 15 or fewer drivers.
Position Hours - Tuesday -Friday 6:00 am - 4:00 pm (or until finished)
This position requires that you are comfortable working within a warehouse environment. Applicants with SAP, Roadnet, Omni Tracs, or other delivery routing software experience are encouraged to apply.
**Job Description:**
**Job Responsibilities:**
Ensure market is optimizing the distribution of products and resources.
+ Act as liaison between field delivery supervisors, drivers, sales leaders, and routing team.
+ Communicating proactively with Drivers to ensure adherence to daily distribution schedules and that the department.
+ Information validation or investigation as needed.
+ Reviews distribution productivity reporting to appropriate supervisor for review and determination. Suggests efficiency ideas, cost reduction measures and assist with implementation of distribution changes.
Effectively provide analytics and insights to the delivery operations team.
+ Monitor delivery fleet using Omni Tracs, Samsara, Roadnet and/or other delivery/routing software.
+ Identify and communicate performance management opportunities including but not limited to the assignment of work, or progressive discipline.
+ Review and verify driver DOT qualifications and delivery supervisors of compliance needs.
+ Interprets and communicates, policies, protocols and procedures including but not limited to DOT, record keeping, performance expectations and safe work methods.
Contribute to DOT compliance, which may include DOT safety requirements and DOT drug screening.
Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
Acts as customer and sales interface to identify opportunities, resolve issues or discrepancies and create a cohesive relationship
Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments to resolve all customer or distribution opportunities
Execute scheduled daily communications to Operations and Market Commercial Leadership.
Provide guidance to the proper selection and utilization of Company assets in support of the Distribution department and coordinate required repairs with proper departments as necessary.
Other duties, as assigned by the jobholder's supervisor, may also be required.
**Minimum Qualifications:**
+ Minimum of 1 year professional experience in a fast-paced, high volume distribution environment
+ Advanced PC skills using MS Office and other various computer programs including presentation software.
+ Must be a results-oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as customer service skills.
+ Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
+ Highly organized
+ Ability to think creatively, identify and propose solutions to drive performance improvement.
+ Utilize sound judgement and problem-solving skills.
+ Ability to work in fast-paced, high-volume, team environment
+ Possess an understanding or the ability to learn DOT, FMCSA, and state regulations pertaining to transportation is crucial. Including laws and regulations pertaining to vehicle safety, driver hours, safety and other relevant areas.
**Preferred Qualifications:**
+ Experience using Microsoft software platforms and industry platforms (Omnitracs, Samsara, Roadnet, SAP, etc.)
**Physical Requirements:**
+ While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate and operate a computer and telephone
+ Occasional carrying, overhead reaching and lifting of 15 pounds to perform various duties
+ Occasional immediate reaching to perform various office duties
+ Occasional standing for short amounts of time to perform various duties
+ Occasional walking for short amounts of time to perform various duties
+ Extended sitting for long periods of time at desk or workstation
+ Minimal squatting or bending to perform various duties
+ Occasional Climb Stairs
**Competencies:**
+ Will help provide guidance to coordinate the work of other members of the team and supervisors.
+ Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.
_This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description._
Compensation: $26/HR - Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience.
This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company's 401(k) plan
-
Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here ( . If you need a reasonable accommodation because of a disability for any part of the employment process, please call ( and let us know the nature of your request and your contact information.

As a Service Delivery Operations Manager at Arvato, you will play a key role in driving client satisfaction by leading a team focused on meeting and exceeding Service Level Agreements (SLAs). You will oversee daily team operations, ensure resource availability, and maintain strong relationships with clients and internal stakeholders. Additionally, you will collaborate closely with the operations team to align service delivery with client expectations.
YOUR TASKS
* Lead, hire, train and evaluate a team of Client Service Representatives, ensuring that they are motivated, recognized and coached to deliver high quality service.
* Develop and maintain strong communication and working relationships with clients, acting as the liaison between client expectations and operational output to meet or exceed SLAs.
* Manage the operational reporting for each client, including data gathering for on-time delivery performance, monthly volumes, invoicing and volume forecasting.
* Execute all business review preparation, responsible for all action logs and items resulting from business reviews.
* Establish and maintain well-coordinated internal relationships with key decision makers across the organization in various departments, ensuring alignment on client needs and business goals.
* Review Customer Statements of Work (SOWs), monitor daily activities to ensure SLAs are met, and review weekly scorecards to track performance.
* Continuous involvement and support with departmental process improvements.
* Serve as key communication link between operations and client services
YOUR PROFILE
* B.A. or B.S. degree or equivalent work experience.
* Minimum five years Operational or Account Management experience
* Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization.
* Must be able to work in demanding, problem solving orientated environment.
* Excellent communication skills.
* Must be assertive, analytical and able to establish priorities.
WE OFFER Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities.
EOE Protected Veterans/Disability

Company:

US0052 Sysco Portland, Inc.

Sales Territory:

None

Zip Code:

97070

Travel Percentage:

0

COMPENSATION INFORMATION:

The pay range provided is not indicative of Syscos actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

JOB SUMMARY

This is an Operations position responsible for supervising and directing the activities associated with delivery. Responsibilities include but are not limited to, collaborative direction to delivery supervisory staff, specific direction to drivers, routing, safety, and compliance.

RESPONSIBILITIES

• Supervises the daily work and safety of delivery associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service.
• Supervises labor hours and directs labor activities to stay within budget.
• Recommends work schedules including stop changes, classification changes, customer open/close times, window expectations and provides to the appropriate person for necessary changes.
• Supervises the proper selection utilization of company assets in support of the delivery department.
• Coordinates required repairs with proper departments as necessary.
• Reviews delivery productivity reporting to the appropriate supervisor for review and determination.
• Suggests efficiency ideas, cost reduction measures and assist with implementation of delivery changes.
• Interprets, trains and consistently applies company policies, protocols and procedures including but not limited to food safety, DOT (department of transportation), record keeping, performance expectations, and safe work methods, etc.
• Communicates with Sales Management and Marketing Associates via email and maintains current communications board data to collaboratively resolve any customer or delivery opportunities or issues.
• Communicates proactively with drivers and directs activities to ensure successful adherence to daily delivery schedules and departmental performance goals and overtime objectives.
• Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure consistent training, conducting associate observations, updating preferred work methods, timely accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required based on a consistent review of performance data metrics.
• Ability to keyboard proficiently.
• Utilize canned reporting.
• Create specific ad hoc reports to identify areas for improvements.
• Proficient in Microsoft Office suite including Excel, Word, PowerPoint as well as numerous variants.

Education

• High school diploma or general education degree (GED)
• Two or four-year college degree in Business Management, Supply Chain Management or similar major preferred.

Experience

• One to three years related experience and/or training; or equivalent combination of education and related experience.

Professional Skills

• Ability to successfully engage and lead individual and team discussions and meetings.
• Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Ability to apply all relevant policies in a consistent, timely and objective manner.
• Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
• Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
• Must have excellent computer skills.
• Ability to read, comprehend, write and speak English.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.

Certificates, Licenses, and Registrations

• Complete a Sysco approved a defensive driving program
• HazMat certification preferred.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• The employee is frequently required to sit and reach with hands and arms.
• The employee must occasionally lift and/or move up to 20 pounds.

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BENEFITS INFORMATION:

For information on Syscos Benefits, please visit

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Were looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.