16,563 Delivery Station Manager jobs in the United States
Delivery Operations Manager
30309 Midtown Atlanta, Georgia
Accenture
Posted 2 days ago
Job Viewed
Job Description
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. This individual will need a comprehensive understanding of operational requirements, performance drivers, and key challenges, along with a strong grasp of the client's program goals, strategic priorities, and areas of concern.As a key client-facing role, the Delivery Lead will serve as a critical liaison between our business support teams and the client, ensuring alignment across initiatives. The Delivery Manager will oversee the operational backbone of the program, ensuring the team has the tools, processes, reporting, and governance needed to perform at a high level. This role will partner closely with the Inside Sales Managers, Training, and Client stakeholders to ensure smooth delivery of the program, adherence to SLAs, and continuous improvement of workflows.
Role & Responsibilities
+ Managing a large sales delivery program, including customer success reps, sales managers, training, QA, Data & Reporting teams.
+ Collaborate with Accenture Global Client Leads and Account leadership to execute projects and drive global priorities.
+ Provide direction to Reporting team to identify Data Driven insights and help define initiatives that will drive program impact.
+ Drive Business Transformation & Continuous Improvement. Work closely with Business Transformation partners to prioritize initiatives, ensure accountability for execution and timelines, measure impact, and actively engage the client by communicating initiative/project focus& goals, help needed, timelines, and results.
+ Own weekly and monthly governance cadence: scorecards, dashboard reviews, KPI reporting, and executive readouts.
+ Maintain and continuously improve trackers (for SLA & KPIs).
+ Ensure data quality and alignment between client systems and Accenture reporting.
+ Help to maintain end-to-end process maps (account assignment, case handling, escalations, order flow).
+ Partner with IT/enablement teams to ensure seller access to CRM, telephony, and analytics tools is seamless.
+ Identify and implement process improvements to reduce friction for sellers and improve customer experience.
+ Support ramp-up activities: onboarding logistics, shadowing schedules, and training integration.
Basic Qualifications
+ Minimum of 5 years of experience in service delivery, sales operations, or program management.
+ Minimum of 2 years of client management or client engagement experience.
Preferred Qualifications
+ Excellent communication skills and comfort in presenting key findings to leadership level stakeholders. You should be able to clearly and concisely articulate performance of the Client team.
+ Strong analytic skills and Strategic problem-solving skills as you will be tasked to drive business impact for the Team.
+ Excellent project management skills with the ability to prioritize competing priorities and find synergies where they exist
+ Excellent stakeholder management with the confidence to push back when an ask is not aligned with the defined strategic priorities or out of scope for our teams
+ Agility and ability to quickly adapt to business needs
+ Proficient in Microsoft Office and Google Suite
+ Bachelor's Degree
This role requires you to work in the office 5 days a week in our Atlanta, GA office.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $94,400 to $66,300
Cleveland 87,400 to 213,000
Colorado 94,400 to 230,000
District of Columbia 100,500 to 245,000
Illinois 87,400 to 230,000
Maryland 94,400 to 230,000
Massachusetts 94,400 to 245,000
Minnesota 94,400 to 230,000
New York/New Jersey 87,400 to 266,300
Washington 100,500 to 245,000
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Role & Responsibilities
+ Managing a large sales delivery program, including customer success reps, sales managers, training, QA, Data & Reporting teams.
+ Collaborate with Accenture Global Client Leads and Account leadership to execute projects and drive global priorities.
+ Provide direction to Reporting team to identify Data Driven insights and help define initiatives that will drive program impact.
+ Drive Business Transformation & Continuous Improvement. Work closely with Business Transformation partners to prioritize initiatives, ensure accountability for execution and timelines, measure impact, and actively engage the client by communicating initiative/project focus& goals, help needed, timelines, and results.
+ Own weekly and monthly governance cadence: scorecards, dashboard reviews, KPI reporting, and executive readouts.
+ Maintain and continuously improve trackers (for SLA & KPIs).
+ Ensure data quality and alignment between client systems and Accenture reporting.
+ Help to maintain end-to-end process maps (account assignment, case handling, escalations, order flow).
+ Partner with IT/enablement teams to ensure seller access to CRM, telephony, and analytics tools is seamless.
+ Identify and implement process improvements to reduce friction for sellers and improve customer experience.
+ Support ramp-up activities: onboarding logistics, shadowing schedules, and training integration.
Basic Qualifications
+ Minimum of 5 years of experience in service delivery, sales operations, or program management.
+ Minimum of 2 years of client management or client engagement experience.
Preferred Qualifications
+ Excellent communication skills and comfort in presenting key findings to leadership level stakeholders. You should be able to clearly and concisely articulate performance of the Client team.
+ Strong analytic skills and Strategic problem-solving skills as you will be tasked to drive business impact for the Team.
+ Excellent project management skills with the ability to prioritize competing priorities and find synergies where they exist
+ Excellent stakeholder management with the confidence to push back when an ask is not aligned with the defined strategic priorities or out of scope for our teams
+ Agility and ability to quickly adapt to business needs
+ Proficient in Microsoft Office and Google Suite
+ Bachelor's Degree
This role requires you to work in the office 5 days a week in our Atlanta, GA office.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $94,400 to $66,300
Cleveland 87,400 to 213,000
Colorado 94,400 to 230,000
District of Columbia 100,500 to 245,000
Illinois 87,400 to 230,000
Maryland 94,400 to 230,000
Massachusetts 94,400 to 245,000
Minnesota 94,400 to 230,000
New York/New Jersey 87,400 to 266,300
Washington 100,500 to 245,000
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now
0
Service Delivery Operations Manager
40287 Louisville, Kentucky
Arvato Bertelsmann
Posted 2 days ago
Job Viewed
Job Description
As a Service Delivery Operations Manager at Arvato, you will play a key role in driving client satisfaction by leading a team focused on meeting and exceeding Service Level Agreements (SLAs). You will oversee daily team operations, ensure resource availability, and maintain strong relationships with clients and internal stakeholders. Additionally, you will collaborate closely with the operations team to align service delivery with client expectations. YOUR TASKS
* Lead, hire, train and evaluate a team of Client Service Representatives, ensuring that they are motivated, recognized and coached to deliver high quality service.
* Develop and maintain strong communication and working relationships with clients, acting as the liaison between client expectations and operational output to meet or exceed SLAs.
* Manage the operational reporting for each client, including data gathering for on-time delivery performance, monthly volumes, invoicing and volume forecasting.
* Execute all business review preparation, responsible for all action logs and items resulting from business reviews.
* Establish and maintain well-coordinated internal relationships with key decision makers across the organization in various departments, ensuring alignment on client needs and business goals.
* Review Customer Statements of Work (SOWs), monitor daily activities to ensure SLAs are met, and review weekly scorecards to track performance.
* Continuous involvement and support with departmental process improvements.
* Serve as key communication link between operations and client services.
YOUR PROFILE
* B.A. or B.S. degree or equivalent work experience.
* Minimum five years Operational or Account Management experience
* Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization.
* Must be able to work in demanding, problem solving orientated environment.
* Excellent communication skills.
* Must be assertive, analytical and able to establish priorities.
* Knowledge of manufacturing environments.
* Customer Service Management/Account Management experience working in a Supply Chain environment.
WE OFFER
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
EOE Protected Veterans/Disability
* Lead, hire, train and evaluate a team of Client Service Representatives, ensuring that they are motivated, recognized and coached to deliver high quality service.
* Develop and maintain strong communication and working relationships with clients, acting as the liaison between client expectations and operational output to meet or exceed SLAs.
* Manage the operational reporting for each client, including data gathering for on-time delivery performance, monthly volumes, invoicing and volume forecasting.
* Execute all business review preparation, responsible for all action logs and items resulting from business reviews.
* Establish and maintain well-coordinated internal relationships with key decision makers across the organization in various departments, ensuring alignment on client needs and business goals.
* Review Customer Statements of Work (SOWs), monitor daily activities to ensure SLAs are met, and review weekly scorecards to track performance.
* Continuous involvement and support with departmental process improvements.
* Serve as key communication link between operations and client services.
YOUR PROFILE
* B.A. or B.S. degree or equivalent work experience.
* Minimum five years Operational or Account Management experience
* Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization.
* Must be able to work in demanding, problem solving orientated environment.
* Excellent communication skills.
* Must be assertive, analytical and able to establish priorities.
* Knowledge of manufacturing environments.
* Customer Service Management/Account Management experience working in a Supply Chain environment.
WE OFFER
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
EOE Protected Veterans/Disability
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1
Logistics Manager, Delivery Operations
30309 Midtown Atlanta, Georgia
Home Depot
Posted 2 days ago
Job Viewed
Job Description
**Position Purpose:**
Develops, implements, and monitors all logistics management activities required for the timely and efficient transportation and distribution of products.
**Key Responsibilities:**
+ Develops solutions that leverage the Company' s volumes, systems and partnerships while providing consistently high levels of customer service in a cost-effective manner.
+ Identifies and prioritizes logistics needs and communicates recommendations to upper management in order to achieve efficient product distribution.
+ Provides data and recommendations on product tracking, route analysis, rerouting, costing and usage alternatives.
+ Advises IS and system users in the development and implementation of logistics systems improvements and changes.
+ Responds to Requests for Information (RFI) from potential software vendors.
+ Tests vendor software packages to identify potential shortcomings; ascertains vendors' ability to customize products to Home Depot specifications.
**Direct Manager/Direct Reports:**
+ Reports to Sr. Manager, Director Sr. Director or VP
+ Typically requires interpersonal skills for dealing with sensitive or controversial situations.
+ Typically faces situations that are unstructured and require original approaches.
+ Typically considers new courses of action within broad policies and medium-term goals when solving problems.
+ Typically, once given general assignments, determines priorities and defines what should be done and how to do it.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
+ Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ No additional qualifications
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 5
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Excellent project management skills. Demonstrated abilty to perform financial analysis. Ability to ascertain and solve problems. Strong computer skills.
+ Strong communication skills.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
Develops, implements, and monitors all logistics management activities required for the timely and efficient transportation and distribution of products.
**Key Responsibilities:**
+ Develops solutions that leverage the Company' s volumes, systems and partnerships while providing consistently high levels of customer service in a cost-effective manner.
+ Identifies and prioritizes logistics needs and communicates recommendations to upper management in order to achieve efficient product distribution.
+ Provides data and recommendations on product tracking, route analysis, rerouting, costing and usage alternatives.
+ Advises IS and system users in the development and implementation of logistics systems improvements and changes.
+ Responds to Requests for Information (RFI) from potential software vendors.
+ Tests vendor software packages to identify potential shortcomings; ascertains vendors' ability to customize products to Home Depot specifications.
**Direct Manager/Direct Reports:**
+ Reports to Sr. Manager, Director Sr. Director or VP
+ Typically requires interpersonal skills for dealing with sensitive or controversial situations.
+ Typically faces situations that are unstructured and require original approaches.
+ Typically considers new courses of action within broad policies and medium-term goals when solving problems.
+ Typically, once given general assignments, determines priorities and defines what should be done and how to do it.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
+ Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ No additional qualifications
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 5
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Excellent project management skills. Demonstrated abilty to perform financial analysis. Ability to ascertain and solve problems. Strong computer skills.
+ Strong communication skills.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
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2
Senior Transportation Delivery Operations Manager
01842
Staples
Posted 2 days ago
Job Viewed
Job Description
**$1,000 Retention Bonus ($00 at 90-days, 500 at 180-days of employment)**
**Staples is business to business.** You're what binds us together.
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
**What you'll be doing:**
The Fleet Delivery Operations Manager leads the operation of Staples Delivery Operations by managing and ensuring the timely and complete delivery of all orders. In this role, you will lead and manage towards excellent customer service and customer retention.
You will collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO's daily, weekly, and monthly customer service and financial goals and to develop, refine, implement and administer departmental fleet policies, procedures and systems to provide effective service to all customers and channels at the lowest cost possible.
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.
In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.
**What you bring to the table** :
+ Ability to manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures.
+ Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
+ Experience and working knowledge of transportation systems and processes, productivity standards, and technology.
+ Ability to adopt our safety procedures quickly and ensure safe work practices which create a safety culture in the warehouse.
+ Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
+ Ability to demonstrate analytical thinking and problem-solving ability.
+ Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
+ Commitment to lead by example and a growth mindset as a leader, customer advocate, and contributor.
+ Basic English language skills (both verbal and written communications).
**Qualifications:**
**What's needed- Basic Qualifications:**
+ High school diploma or general education degree (GED)
+ 3+ years of experience working in a warehouse environment
+ Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
+ Ability to pass a DOT physical and drug screen to the extent legally permissible
+ Must obtain a 6-month DOT medical card specific to the role
+ An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
+ Must be at least 21 years of age
**We Offer:**
· Inclusive culture with associate-led Business Resource Groups
· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits ( physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call for more information.
**Staples is business to business.** You're what binds us together.
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
**What you'll be doing:**
The Fleet Delivery Operations Manager leads the operation of Staples Delivery Operations by managing and ensuring the timely and complete delivery of all orders. In this role, you will lead and manage towards excellent customer service and customer retention.
You will collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO's daily, weekly, and monthly customer service and financial goals and to develop, refine, implement and administer departmental fleet policies, procedures and systems to provide effective service to all customers and channels at the lowest cost possible.
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.
In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.
**What you bring to the table** :
+ Ability to manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures.
+ Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
+ Experience and working knowledge of transportation systems and processes, productivity standards, and technology.
+ Ability to adopt our safety procedures quickly and ensure safe work practices which create a safety culture in the warehouse.
+ Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
+ Ability to demonstrate analytical thinking and problem-solving ability.
+ Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
+ Commitment to lead by example and a growth mindset as a leader, customer advocate, and contributor.
+ Basic English language skills (both verbal and written communications).
**Qualifications:**
**What's needed- Basic Qualifications:**
+ High school diploma or general education degree (GED)
+ 3+ years of experience working in a warehouse environment
+ Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
+ Ability to pass a DOT physical and drug screen to the extent legally permissible
+ Must obtain a 6-month DOT medical card specific to the role
+ An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
+ Must be at least 21 years of age
**We Offer:**
· Inclusive culture with associate-led Business Resource Groups
· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits ( physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call for more information.
View Now
3
Senior Transportation Delivery Operations Manager
01840 Lawrence, Massachusetts
Staples, Inc.
Posted today
Job Viewed
Job Description
VETERANS ENCOURAGED TO APPLY!
Staples is business to business. You’re what binds us together.
Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you’ll be doing:
The Fleet Delivery Operations Manager leads the operation of Staples Delivery Operations by managing and ensuring the timely and complete delivery of all orders. In this role, you will lead and manage towards excellent customer service and customer retention.
You will collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO’s daily, weekly, and monthly customer service and financial goals and to develop, refine, implement and administer departmental fleet policies, procedures and systems to provide effective service to all customers and channels at the lowest cost possible.
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.
In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.
What you bring to the table :
- Ability to manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures.
- Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
- Experience and working knowledge of transportation systems and processes, productivity standards, and technology.
- Ability to adopt our safety procedures quickly and ensure safe work practices which create a safety culture in the warehouse.
- Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
- Ability to demonstrate analytical thinking and problem-solving ability.
- Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
- Commitment to lead by example and a growth mindset as a leader, customer advocate, and contributor.
- Basic English language skills (both verbal and written communications).
Qualifications:
What’s needed- Basic Qualifications:
- High school diploma or general education degree (GED)
- 3+ years of experience working in a warehouse environment
- Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
- Ability to pass a DOT physical and drug screen to the extent legally permissible
- Must obtain a 6-month DOT medical card specific to the role
- An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
- Must be at least 21 years of age
We Offer:
· Inclusive culture with associate-led Business Resource Groups
· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#stapleshiringdrivers
#htf
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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4
Lead Delivery Operations Manager - Remote
85001 Whispering Pines, Arizona
$100000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is looking for a strategic and experienced Lead Delivery Operations Manager to spearhead their remote delivery operations. This is a critical, fully remote position responsible for optimizing the efficiency, cost-effectiveness, and reliability of our delivery network. You will develop and implement robust operational strategies, manage relationships with logistics partners, and leverage technology to enhance delivery performance. The ideal candidate has a proven background in logistics management, a strong understanding of last-mile delivery challenges, and exceptional leadership skills to manage a distributed team.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive strategies for optimizing last-mile delivery operations across designated regions.
- Manage and maintain strong relationships with third-party logistics (3PL) providers and other delivery partners.
- Implement and monitor key performance indicators (KPIs) related to on-time delivery, cost per delivery, driver efficiency, and customer satisfaction.
- Leverage technology, including route optimization software and real-time tracking systems, to improve operational efficiency and visibility.
- Analyze operational data to identify trends, bottlenecks, and areas for improvement, implementing corrective actions as needed.
- Develop and manage the delivery operations budget, ensuring cost-effectiveness and financial accountability.
- Ensure compliance with all transportation regulations, safety standards, and company policies.
- Lead, mentor, and develop a remote team of operations coordinators and support staff.
- Collaborate with cross-functional teams, including Sales, Customer Service, and Technology, to ensure seamless integration of delivery operations.
- Proactively identify and mitigate risks within the delivery network.
- Stay informed about industry best practices and emerging technologies in delivery and logistics.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 7+ years of experience in logistics, supply chain, or operations management, with a significant focus on last-mile delivery.
- Demonstrated success in managing large-scale delivery operations and optimizing performance.
- In-depth knowledge of transportation management systems (TMS), route optimization software, and fleet management principles.
- Proven experience in managing third-party logistics providers and negotiating contracts.
- Strong analytical, problem-solving, and strategic thinking skills.
- Exceptional leadership, communication, and stakeholder management abilities.
- Ability to excel in a fast-paced, dynamic, and fully remote work environment.
- Experience with budget management and financial analysis.
- Proficiency in data analysis and reporting tools.
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5
Distribution Center -Market Delivery Operations Manager
19440 Hatfield, Pennsylvania
Home Depot
Posted 8 days ago
Job Viewed
Job Description
**Position Purpose:**
The Market Delivery Operations (MDO) Manager is responsible for leading all aspects of the cross-dock distribution center operation and team results to meet customer service and financial goals. They will be responsible for leading a team of 20-40 associates to successfully execute the daily receiving of inbound customer orders, staging of orders, and processing of outbound deliveries to customers ensuring customers receive their accurate and complete product orders within the committed time frame. The manager will work closely with the market transportation team to ensure transportation resources are optimized to drive out cost and maximize overall delivery network efficiency. The manager will need to create a positive associate environment and set a standard of high performance in order to meet the needs of our customers.
**Key Responsibilities:**
+ 30% Manage the workflow for the MDO operation and related transportation or warehouse related systems. Leverage work in progress (WIP) metrics to stay on plan or identify issues to resolve.
+ 25% Manage building and operating conditions to ensure a clean, safe, and positive associate environment.
+ 20% Monitor the MDO building level scorecard, financials, and safety metrics and identify recommendations for improvement or address any potential issues.
+ 15% Oversee exception handling for deliveries, which may include interfacing with customers or Home Depot department to resolve any identified issues.
+ 10% Manage all inbound and outbound loads (either directly with THD drivers or indirectly through 3PL on-site delivery or transportation delivery agent) to ensure performance meets expectations.
**Direct Manager/Direct Reports:**
+ Reports to a MDC General Manager.
+ This position has between 1 and 4 direct reports.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Bachelors Degree concentrating in Operations Management, Business or Supply Chain
+ Proficiency in Microsoft Outlook, Word and Excel software applications
+ Previous change management experience
+ Experience providing direct customer service
+ Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 5
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Accountable for the management of others through subordinate supervisors and for all associate activities - including selection, termination, performance appraisal and professional development of subordinates.
+ Develops Talent
+ Decision Quality
+ Plans and Aligns
+ Ensures Accountability
+ Manages Conflict
+ Drives Engagement
+ Collaborates
+ Customer Focus
+ Drives Results
+ Communicates Effectively
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
The Market Delivery Operations (MDO) Manager is responsible for leading all aspects of the cross-dock distribution center operation and team results to meet customer service and financial goals. They will be responsible for leading a team of 20-40 associates to successfully execute the daily receiving of inbound customer orders, staging of orders, and processing of outbound deliveries to customers ensuring customers receive their accurate and complete product orders within the committed time frame. The manager will work closely with the market transportation team to ensure transportation resources are optimized to drive out cost and maximize overall delivery network efficiency. The manager will need to create a positive associate environment and set a standard of high performance in order to meet the needs of our customers.
**Key Responsibilities:**
+ 30% Manage the workflow for the MDO operation and related transportation or warehouse related systems. Leverage work in progress (WIP) metrics to stay on plan or identify issues to resolve.
+ 25% Manage building and operating conditions to ensure a clean, safe, and positive associate environment.
+ 20% Monitor the MDO building level scorecard, financials, and safety metrics and identify recommendations for improvement or address any potential issues.
+ 15% Oversee exception handling for deliveries, which may include interfacing with customers or Home Depot department to resolve any identified issues.
+ 10% Manage all inbound and outbound loads (either directly with THD drivers or indirectly through 3PL on-site delivery or transportation delivery agent) to ensure performance meets expectations.
**Direct Manager/Direct Reports:**
+ Reports to a MDC General Manager.
+ This position has between 1 and 4 direct reports.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Bachelors Degree concentrating in Operations Management, Business or Supply Chain
+ Proficiency in Microsoft Outlook, Word and Excel software applications
+ Previous change management experience
+ Experience providing direct customer service
+ Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 5
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Accountable for the management of others through subordinate supervisors and for all associate activities - including selection, termination, performance appraisal and professional development of subordinates.
+ Develops Talent
+ Decision Quality
+ Plans and Aligns
+ Ensures Accountability
+ Manages Conflict
+ Drives Engagement
+ Collaborates
+ Customer Focus
+ Drives Results
+ Communicates Effectively
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
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