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Employment Services Specialist

Denver, CO (

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Description

WHAT MAKES VOA SPECIAL?VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

** Case Manager 1-Employment Services (Entry Level) directs and facilitates the delivery of employment appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, providing employment and education opportunities to participants, engaging in community outreach, providing case management services, and program-wide service coordination.Case Manager 1 (Entry Level) is charged with making demonstrable progress towards obtaining and applying knowledge and experience in field-relevant best practices and standards

Essential Duties and Responsibilities

· Ensures that the participant’s voice is heard, and their ideas play a prominent role in programming.

· Acts as liaison with employers, schools, and businesses to provide participants with appropriate placements; maintains a current list of education and employment opportunities for participants

· Provides participants with information and referrals on suitable career paths based on participants skill qualifications, interests, and experiences

· Assists participants with preparing for job interviews including but not limited to job application assistance, mock job interviews, and preparing resumes and cover letters

· Develops and implements effective coaching strategies to help participants to help participants overcome employment barriers

· Provides case management services to Program Clients.

· Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs and utilizing screening and assessment tools and ensuring the completion of needs-based screenings.

· Responsible for understanding and implementing their assigned program according to program funder and Volunteers of America standards and expectations.

· Conducts community-wide outreach to identify eligible participant households presenting substantial barriers to housing stability.

· Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.

· Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position

· May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.

·Clearly document all client interactions along with required eligibility and demographic information

· Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams.

· Participates in professional development activities to promote the development of knowledge and experience in field-relevant best practices and standards and makes demonstrable progress towards working in accordance with these practices and standards.

· Performs all other duties as assigned.

Supervisory Responsibilities

· N/A

Working Conditions and Physical Requirements

· Travel throughout the program’s service area is required on a regular basis.

· Must be willing to use vehicle for service provision throughout the metro Denver area.

· Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.

· Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments

Position Type and Expected Hours of Work

· Full-Time

· Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements.

Location

· Field Office in Denver; travel throughout the Denver Metro region OR

Field Office In Colorado Springs; travel throughout the El Paso County region

Pay Range: $21.00-$23.00/hr

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please begin the Interactive Process.

BENEFITS

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will Remain Open Until Filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Requirements

Competencies

· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).

· Models and VOACO’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).

Minimum Qualifications of Position

· Bachelor’s degree in human services, social work, or a closely related field or related experience.

· Must possess a Colorado driver’s license and state-mandated automobile insurance.

· Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).

· Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

Preferred Qualifications of Position

· Individualized Placement Services (IPS) Certification

Knowledge and Skills

· Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles.

· Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.

· Ability to work and thrive within a diverse, multicultural team environment.

· Ability to take initiative and work independently.

· Ability to communicate effectively verbally and in writing.

· Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.

Salary Description

21-23/hr

The Supported Employment Case Manager offers Employment Services and support within the home, community, office or workplace to adults needing assistance in obtaining and/or maintaining employment while managing mental health symptoms. This position is responsible for assisting individuals in learning and identifying coping skills to use throughout the job search and/or employment as well as the ability to develop relationships with employers throughout the community. This provider will engage as a member of a collaborative team and may be assigned to work with specific populations such as TY, forensic or dual. This provider will also be responsible to coordinating with outside agencies to coordinate services such as OOD. With a Trauma Informed approach, this position will be a representative for the organization and how we offer integrated services for recovery and mental health.

Education:
• High School Diploma or equivalent with related experience below
• Associate's degree in social work, psychology, sociology or other mental health related field (preferred)
Experience:
• Three years related experience with High School Diploma or equivalent, or Associate's degree
• Minimum (1) year experience within mental health field (preferred)
Licensure/Certifications:
• QMHS within 10 days of hire (employer provided)
• Valid Driver's License
• Must have an acceptable driving record (4 points or less), reliable transportation, and carry automobile insurance with minimum liability limits of $100,000/$00,000 and property damage of 50,000. (required)
• BLS/CPR/First Aid (as applicable, company provided)

Physical Requirements and Work Environment:
• Drug Screen, TB Test, Background check (required)
• Work in office and travel to community locations within Lake County or as needed to address client needs (as dictated by programmatic needs)
• Must be comfortable making home visits throughout the community and transporting clients in own car.
• Full-time hours, Monday through Friday (as dictated by programmatic needs)

Our organization is committed to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender/sex (including pregnancy, childbirth, and pregnancy-related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law.

• Enroll eligible clients into the program and provide orientation and on-going case management services throughout the program service period.
• Develop, create, and maintain employment solutions for refugees and other ORR-eligible clients.
• Assess clients' employability and assist with development, formulation and implementation of employment service plan, resumes and job applications.
• Work with clients to remove barriers to employment and realize the goal of family self-sufficiency. Identify support services that may assist clients in becoming self-sufficient, such as ESL, transportation, immigration services, and childcare.
• Identify job opportunities, assist with application completion, coordinate interviews, advocate for clients and follow-up with employers.
• Manage ORR-eligible cases, ensuring timely delivery of services and fulfillment of requirements outlined in the RSS Providers Manual as required.
• Complete all case notes and program documentation, ensures accuracy and compliance within program guidelines and confirms timely delivery of services.
• Ensure timely data entry into agency and state funder databases.
• Provides safe, timely, and supervised transport for clients to off-site appointments or activities as needed.
• Provide or organize on-the-job interpretation services as needed.
• Communicates, coordinates and promotes program within the community and partners.
• Respond promptly to employer requests and inquiries.
• Serve as a local representative of CWS during presentations and meetings with external community resources
• Identify new referral resources that will facilitate and assist client in self-sufficiency.
• Serve as an advocate for clients.
• Perform other related duties as requested.

• Computer literacy, using word processing and database applications.
• Valid driver's license preferred but not required.
• Mileage accrued while executing work responsibilities is reimbursable by CWS.
• Must complete motor vehicle record check.
• Must be willing and able to travel.

• Medical, dental and vision insurance
• 3 weeks paid vacation with additional paid sick time
• Subsidized childcare for eligible employees
• Life insurance, disability benefits, health and wellness programs
• Retirement savings plan with employer match.
• Immediate app that allows you to draw your earned pay when you need it

• Develop and implement a pre-employment curriculum for high school students aimed at teaching them skills needed for employment after graduation
• Instruct students in the classroom on skills necessary for competitive employment
• Communicate with school staff to build rapport and maintain positive relationships
• Document services and complete necessary paperwork for billing
• Provide onsite job coaching to students during summer months

• High school diploma (Bachelor's degree preferred)
• Excellent communication skills
• Valid driver's license
• Successful completion of motor vehicle screening

Job Description

Job Title: Outside Sales Representative – Service Department Labor Sales
Company: Interstate Companies Inc.
Location: Interstate Power Systems/I-State Truck Center’s Minnesota locations

About Interstate Companies, Inc.

Interstate Companies, Inc. is a dynamic organization with a strong commitment to Pride in Service, providing rewarding careers for over 1,600 employees across its five operating units, including Interstate Power Systems and I-State Truck Center. As a leader in the heavy-duty truck and diesel equipment industry, we specialize in sales, service, and support for world-class brands like Freightliner, Western Star, and more. Our Minnesota locations in Lakeville, Inver Grove Heights, Rogers, and Blaine are dedicated to delivering exceptional service and building long-lasting customer relationships.

Why Join Interstate?

At Interstate Companies, we foster a culture of trust, responsibility, and Pride in Service. Our employees enjoy autonomy, supportive leadership, and the opportunity to work with cutting-edge technology in a dynamic industry. With a strong presence in Minnesota through Interstate Power Systems and I-State Truck Center, you’ll have the chance to make a meaningful impact while growing your career with a company that values its people and customers.

Job Summary

We are seeking a motivated and experienced Outside Sales Representative to join our team, focusing on promoting Service Department Labor Sales for our Minnesota-based Interstate Power Systems and I-State Truck Center locations. The ideal candidate will have a passion for heavy-duty vehicles, exceptional customer service skills, and a proven track record in sales. This role is critical in driving service department revenue by building strong customer relationships and offering tailored service solutions for diesel engines, transmissions, and heavy-duty truck maintenance and repair.

Pay Range: Base Salary $50-$70K annually plus monthly incentive on labor sales.

Key Responsibilities

• Drive Service Sales : Actively promote and sell labor services for the Service Department, including maintenance, repair, and diagnostic services for diesel engines, heavy-duty trucks, and related equipment at Interstate Power Systems and I-State Truck Center locations in Minnesota.
• Customer Relationship Management : Build and maintain long-lasting relationships with customers by understanding their needs and providing customized service solutions to meet their operational goals.
• Business Development : Identify and pursue new business opportunities by prospecting potential clients in industries such as trucking, construction, and agriculture, while strengthening existing customer accounts.
• Consultative Selling : Collaborate with customers to assess their service needs, provide detailed explanations of service offerings, and deliver accurate estimates and timelines for repairs and maintenance.
• Coordination with Service Teams : Work closely with Service Advisors, Technicians, and Parts Departments to ensure seamless service delivery and customer satisfaction.
• Market Awareness : Stay informed about industry trends, competitor offerings, and advancements in diesel technology to position Interstate as the preferred service provider.
• Sales Reporting : Maintain accurate records of sales activities, customer interactions, and service orders using company CRM and inventory management systems.
• Customer Education : Educate customers on the value of regular maintenance, warranty options, and the benefits of choosing Interstate Power Systems and I-State Truck Center for their service needs.
• Travel : Regularly visit customer locations across Minnesota, as well as out-of-state travel for industry events and meetings as necessary, to provide on-site consultations and support, ensuring a professional representation of Interstate Companies.

Qualifications

• Experience : Minimum of 3 years of experience in outside sales, preferably in the heavy-duty truck, diesel equipment, or related industries. Membership in the Minnesota Trucking Association and/or experience in service or labor sales is a plus.
• Industry Knowledge : Strong understanding of heavy-duty vehicle systems, diesel engines, and service operations. Familiarity with Freightliner, Western Star, or similar brands is preferred.
• Skills :
  • Exceptional communication and interpersonal skills to build trust and rapport with customers.
  • Proven ability to negotiate and close sales while maintaining a customer-centric approach.
  • Proficiency with CRM software, inventory management systems, and basic computer applications (e.g., Excel, Word, Outlook).
  • Strong problem-solving skills and the ability to address customer challenges professionally.
• Licenses : Valid driver’s license required. Class B CDL preferred but not required.
• Physical Requirements : Ability to travel frequently within Minnesota and occasionally lift to 35 lbs. for product demonstrations or delivery support.
• Education : High school diploma or equivalent required; associate or bachelor’s degree in business, sales, or a related field preferred.

Employee Benefits

• Competitive Wages – Be paid your worth!
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• PPE Reimbursement - Safety Glasses and Safety Boot Reimbursement
• Pet Insurance – We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

#IPSRT

About Envision Unlimited: Founded in 1948 in Chicago, Envision Unlimited provides a full spectrum of care for individuals with disabilities ranging in age from infancy to 80+. We serve all individuals regardless of race, gender, religion, or ability to pay. Our innovative services span Chicagoland and Central Illinois and include community living, day programs, behavioral health, employment services, family respite, and foster care. Our innovative services span Chicagoland and Central Illinois and include community living, day programs, behavioral health, employment services, family respite, foster care and Supportive Housing.

Learn more at:

Summary:

As the Assistant Director of IPS Employment Services, you will lead a passionate team helping adults with mental illness achieve meaningful employment through the Individual Placement and Support (IPS) model.

This role combines leadership, program growth, and community engagement. You will supervise Employment Specialists, build strong employer and partner relationships, and ensure high-quality outcomes that change lives.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Responsibilities , include but are not limited to:

Program Marketing & Growth (25%)

• Build partnerships with employers, referral sources, and community organizations.
• Represent the agency at workforce and community events.
• Collaborate with marketing to highlight program successes.

Program Development (25%)

• Identify opportunities to expand and enhance services.
• Monitor best practices and integrate innovative approaches.
• Set goals and outcomes with leadership.
• Lead training and technical assistance for staff.

Staff Supervision (20%)

• Provide direct supervision and coaching to Employment Specialists.
• Conduct regular supervisions and team meetings.
• Support staff caseload management and professional development.

Administration & Compliance (20%)

• Ensure program fidelity to IPS and compliance with funding/licensing requirements.
• Oversee accurate documentation, billing, and reporting.
• Track program outcomes and present data to leadership.
• Assist with budget development and monitoring.

Client-Facing Services (10%)

• Carry a small client caseload.
• Provide coverage during staff absences or increased demand.
• Engage with clients in the community to model best practices.

SUPERVISORY RESPONSIBILITIES

Employment Specialists team.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION, SKILLS, and/or EXPERIENCE

Minimum Qualifications:

• Bachelor’s degree in social work, psychology, counseling, rehabilitation, or related field (Master’s preferred).
• 3–5 years of experience in employment services for adults with severe mental illness, including 2+ years in leadership.
• Knowledge of the IPS Supported Employment model.
• Must be at least 21 years of age with valid driver’s license, reliable personal transportation, and willingness to transport clients.
• Ability to pass a criminal background check.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office and electronic health record systems.
• Community-based role; in-person engagement required (not remote).

Compensation & Benefits:

• Base Salary: $50-55,000 with a BA/BS degree $60-65,000 with a Master's degree per year 
• Paid Time Off: 11 Vacation days, 12 Holidays days, 3 sick days, 3 personal days
• Illinois Paid Leave : 40 hours (accrued)
• Insurance: Medical, dental, and vision coverage
• Retirement: 403(b) plan

Additional Benefits:

• Employee Assistance Program (EAP)
• Mileage reimbursement
• Public Service Loan Forgiveness eligibility
• Cell phone reimbursement (or use of company phone)
• Free clinical supervision for licensure (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and renewal fees
• Include boutiques of voluntary benefits.

Compensation details: Yearly Salary

PI4b7693d5287e-

Employment Services Coordinator

Position Summary: Responsible for development, implementation, and management of various types of ACCES-VR and OPWDD services. Duties include job development and job matching, working with the individual seeking employment and identifying and matching approved employment services providers with individuals. Responsible for training, monitoring, and following the individual's services, and ensuring paperwork / documentation is completed.

Position Responsibilities:

• Provide ACCES-VR and OPWDD employment services to individuals with disabilities which includes help locating, developing, and maintaining competitive employment for individuals.
• Work with businesses to obtain work experience opportunities for individuals.
• Provide timely reports on individuals' progress, including daily documentation, and other as needed or requested.
• Providing Pre-Employment Transition Services such as teaching classes to students and/or finding individuals work-based learning experiences.
• Teaching classes on job exploration, post-secondary educational programs, self-advocacy, and workplace readiness.
• Develop and model work-related behaviors in individuals such as time and attendance, appropriate dress, communication skills, accepting supervision and travel skills.
• Follow and maintain days and hours of services as assigned, providing safe transportation as needed.
• Help train employment specialists and direct support professionals in all aspects of ACCES-VR and OPWDD services.
• Provide personal care assistance as needed to ensure the individual's safety, health and hygiene.
• Other duties as assigned.

Essential Skills:

• Ability to work independently in schools and community settings with sound decision making and judgment.
• Ability to assist a person with employment support needs, assisting with reasonable accommodations, and facilitating a relationship with the employer and coworkers.
• Effectively develop and deliver training and instruction to groups and individuals.
• Ability to work with a diverse population.
• Ability to interact professionally with all stake holders, including students, parents, staff from schools, agencies, and businesses.

Qualifications:

• A bachelor's degree in a human services field and at least two (2) years' experience working with individuals with intellectual / developmental disabilities may be required for some ACCES-VR service delivery. A combination of education and experience may be considered.
• Effective communication, time management and organizational skills required.
• Ability to work well with diverse population, including incarcerated youth, LGBTQ youth, English language learners, and youth with substance abuse and/or mental health diagnosis required.
• Ability to work a flexible schedule, including nights and weekends, as needed.
• Valid NYS driver's license; reliable vehicle; proof of current auto insurance; acceptable driving record required
• Must have technology available to download multiple apps for use in the community and abide by EFR's technology policy.

Background check, fingerprinting and DMV record check will be conducted prior to hire by the non-profit agency.

Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision is to strengthen the workforce by serving as a bridge to economic and educational opportunity for individuals in underserved communities. Through our skills-based training, educational services, and direct job placement efforts, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Finally, OBT maintains a commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA.

Position Summary

The Advance & Earn (A&E) Program is a career pathways program for youth and young adults ages 16-24 that provides work readiness support, occupational skills training, and employment services, along with supportive services such as High School Equivalency (HSE) classes, paid internships, comprehensive case management, and access to post-secondary education and sector-based credential training.

The Case Manager will complete contractually required enrollment steps, a comprehensive assessment and corresponding service planning. This work will be done in collaboration with each youth participant to elevate their experiences, their strengths, their interests, and their voice. While in the program, each participant will meet with the Case Manager regularly to work

on barriers to program persistence and success, including the provision and follow through with referrals to other service providers. The Case Manager will also complete all necessary data entry related to this work and support the larger team with other program activities, such as outreach and recruitment, workshops, post-exit placements, etc. Once the participant completes the program, the Case Manager will complete the exit process in the funder- mandated system.

The salary range for this position is $50-55,000 annually.

Essential Job Functions and Responsibilities

• Assess each applicant for program fit and match with contractual enrollment criteria.

• Complete a thorough assessment and design a corresponding service plan in collaboration

  with each qualifying applicant. Complete necessary enrollment paperwork.

• Meet with program participants regularly to discuss barriers to program persistence and

  persistence in a post-exit outcome. Make referrals to other service providers as necessary

  and ensure participants follow through with all referrals.

• Complete exit steps at the end of each cohort and assist with the placement into positive

  outcomes for all youth.

• Assure quality, timely data entry into both funder-mandated databases and the agency’s

  Salesforce instance.

• Support a culture of professionalism designed to teach and cultivate a real-world working

  experience for the youth and young adults served.

• Assist in identifying and developing services and programs not currently being offered.

• Collaborate with balance of program team to fulfill all program functions and services that

  may need additional support.

• Perform all other duties assigned by supervisor.

  Knowledge, Skills and Abilities

• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

• A passionate commitment to OBT’s mission and vision.

• A track record in providing comprehensive case management services to young adults.

  Familiarity with the public and nonprofit social service systems and entities that target this

  population.

• Demonstrated experience developing programmatic systems to enhance program outcomes.

• The ability to establish strong working relationships with team members, colleagues,

  participants, and external stakeholders.

• The ability to consistently develop and refine the program model and processes to create

  successful outcomes for participants and staff.

• Experience working on multiple projects and balancing competing priorities.
• Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting.

Education and Experience/Training

• Bachelor’s degree required. A master’s degree or additional, substantial professional development in a related field preferred.

• A minimum of 3 years’ experience in a case manager or comparable role.