49,002 Department Stores jobs in the United States

Counter Manager, Department Stores

Costa Mesa, California BIOLOGIQUE RECHERCHE

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Job Description

Counter Manager

Summary:

As the Counter Manager, you are the ambassador of our brand within the department store.  You are responsible for driving sales performance, overseeing spa operations, and managing a team of estheticians and brand ambassadors.  Through expert product knowledge, refined client service, and strong team leadership, you will elevate the in-store experience, growt he client base, and ensure every touchpoint reflects the prestige of the brand.

Key Resonsibilities:
Team Leadership & Talent Development

  • Lead, coach and develop a high-performing team of estheticians and sales associates to achieve individual and counter goals.
  • Conduct regular training on product knowledge, luxury client service, and retail best practices.
  • Foster a collaborative adn supportive team culture rooted in excellence, consistency, and brand integrity.
Sales Strategy & Event Execution
  • Own and manage counter sales projections, busines & sales strategy, client experience & team success.  
  • Maximize sales through proactive outreach, personalized clienteling and strategic event planning.  
  • Implement retail activations, new product launches, and promotional initiatives that drive traffic and boost conversion.
  • Monitor performance KPIs, optimize staffing, and report key metrics to brand and department store stakeholders.
Client Experience & Skincare Expertise
  • Deliver personalized skincare consultations and educate clients on high-performance regimens that align with their skin goals.  
  • Ensure every guest receives an exceptional experience, whether shopping at the counter or visitng the spa suite. 
  • Serve as the lead authority on brand positioning, ingredients, and service p hilosophy--providing a luxurious and informative client journey.
Spa Appointment & Treatment Coordination
  • Oversee the daily schedule and operations of the in-store spa suite, ensuring efficiency, accuracy, and a seamless client flow
  • Manage the booking, confirmation, and follow-up process for facial appointments and treatment services.
  • Ensure estheticians are supported with the tools, protocols, and timing required to deliver exceptional treatments
Operations & Visual Merchandising
  • Maintain an elevated counter and spa environment through meticulous cleanliness, inventory management, and visual presentation.
  • Ensure compliance with all health, safety, and operational procedures in collaboration with store management.
  • Manage POS transaction, daily opening/closing, and ensure accuracy of reporting and spa appointment records.
Experience & Qualifications:
  • Minimum 3 years of experience in a luxury skincare, spa, or beauty retail environment
  • Prior experience managing teams and spa or treatment room operations preferred
  • Strong skincare knowledge and a passion for wellness adn results-driven services
  • Must be available to work a flexible scheule including weekends, evenings, and holidays
Core Compentencies:
  • Leadership presence with the ability to coach, inspire, and hold a team accountable
  • High-touch service skills with strong emotional intelligence and discretion
  • Sales-driven mindset with clienteling expertise and goal orientation
  • Organizational excellence and the ability to manage both service and retail operation
Technical Proficiency:
  • Proficiency in appointment scheduling systems, department store POS, and CRM tools
  • Comfortable analyzing performance reports and translating insights into action

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Senior Manager, Account Lead, US Department Stores

10176 New York, New York The Estee Lauder Companies

Posted 22 days ago

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**Description**
Detailed Role
Strategic responsibilities
+ Deep understanding of retailer and local market nuances to help set overall account strategy. In conjunction with Executive Director, guides category priorities, marketing campaigns, assortment, merchandising, promos/GWP/sets/holiday, events and all other parts of the business. Attend, at minimum, one seasonal retailer planning meeting in the account's local market.
+ Partner with Executive Director and Trade Marketing on the full calendar of tailored activities for set strategic accounts, leveraging overall brand category and marketing objectives and ensuring correct coordination and resource allocation between B&M and .COM.
+ Negotiate with retailers for additional/strategic exposure (B&M and .COM) both independently and in conjunction with Executive Director.
+ Analyze programming effectiveness and development recommendations post launch/program. Monitor competitive event and new launch programming to understand appropriate programing strategies. Analyze what is currently transpiring within the marketplace and identify key trends and initiatives to focus on, which will further enhance results of sales.
Marketing responsibilities
+ Collaborate with Trade Marketing and Account & Sales Planning to decide on marketing, assortment, stock levels, GWP, sampling, sets, exclusives and gifts tailored to retailers' customers.
+ Manage Retailer and Field advertising comp, image and sample requests- create and track requests to North America Marketing.
+ Attend all Seasonal Market Meetings, recap and make tactical recommendations based on the Account Strategy.
+ Lead all communication to field regarding seasonal calendar and all subsequent updates.
+ Develop counter tools for in-store events.
+ Work with NA education on tools and support needed by account.
Business Responsibilities
+ Support decisions on P&L items for account and determine spend to maximize ROI and sales in conjunction with Executive Director; held to seasonal targets (retail sales, net sales, demo, co-op, freelance, promo, sets, capex) and shapes the execution of these items at the retailer.
+ With Finance and Executive Director, reviews Account P&Ls monthly/quarterly (prepared by finance) to understand effect of past resource allocations and to analyze outliers and apply learnings to other doors.
+ Recommends freelance investment to Executive Director and monitors productivity/effectiveness monthly and communicates to field; sets total investment for field to allocate and execute by door.
+ Contribute input/ideas and help create presentations for Sr. Management, Retailers, internal and regional sales meetings. Completes first draft of all Retailer commentaries.
+ Leads preparation of weekly and monthly sales results with Admin/Coordinator. Analyze results and update management on conclusions and recommendations.
**Qualifications**
+ Undergraduate degree required
+ 8 years related experience preferably in Beauty or Consumer Packaged Goods and/or Retail
+ Strategic; Focuses on the issues driving material differences in the business
+ Strong relationship builder; strong business acumen and financial ability (i.e., P&L management, main drivers of business, savvy with standard business analyses)
+ Solid understanding of primary levers and components to a successful marketing campaign
+ Excellent interpersonal skills and ability to collaborate
+ Excellent quantitative and analytical skills
+ Excellent presentation and communication skills
+ Ability to simplify complex programs/issues and communicate in a succinct manner
+ Proficient in all MS Programs. i.e.: Word, Excel, PowerPoint, etc.
Equal Opportunity Employer
It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact
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Retail Management Trainee

Sparks, Nevada Valora Marketing, Inc.

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*This position is fully on-site in Reno, NV – we’re looking for local candidates ready to lead*

At Valora Marketing, Inc., we believe leadership isn’t just about a title — it’s about learning, growing, and guiding others to succeed. Our Retail Management Trainee Program is designed for ambitious individuals who want hands-on experience running retail operations, leading a team, and driving results for top-tier brands.

From day one, you’ll work closely with experienced managers, gain skills in sales, customer engagement, and team leadership, and follow a clear path toward becoming a Retail Manager.

What You’ll Do:

  • Learn the ropes of retail operations — from merchandising and inventory to customer experience and team coordination.

  • Lead by example, motivating your team to meet and exceed sales goals.

  • Build strong relationships with customers, ensuring they leave with a great experience every time.

  • Collaborate with leadership to plan promotions, improve store performance, and solve challenges.

  • Track store metrics and create strategies to boost results.

What You Bring:

  • Strong communication and leadership potential — you’re confident working with people.

  • A proactive mindset and willingness to take initiative.

  • A drive to grow your career and take on more responsibility.

  • High school diploma or equivalent (college experience a plus).

What’s in It for You:

  • Clear career path from trainee to management.

  • Competitive pay + performance bonuses — your results matter.

  • Paid, hands-on training in leadership, operations, and business strategy.

  • Mentorship from seasoned retail leaders.

  • A positive, team-focused work environment where your ideas are valued.

This isn’t just a job — it’s your opportunity into leadership. Apply today and start building the skills to run a business from the ground up.

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Retail Management Trainee

Tacoma, Washington Nuvora, Inc.

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Job Description

Job Description

Here at Nuvora, Inc. we believe in leadership, growing, learning and guiding others to succeed. We are looking for individuals who want hands-on experience running retail operations, leading a team, generating revenue, and driving results for our partners to join our Retail Management Trainee team.

You will work closely with experienced managers, gain skills in sales, customer engagement, and team leadership! This position is completely on-site in Tacoma, WA - local candidates are encouraged to apply!


Responsibilities:

  • Learning retail operations - running sales presentations
  • Leading by example - meeting/exceeding sales goals
  • Building strong relationships with customers
  • Being knowledgeable on the products and services
  • Improving store performance and solving challenges
  • Tracking metrics to create strategies that will boost results

Requirements:

  • Strong communication and leadership potential
  • Student mentality and willingness to take initiative
  • Bachelors in Marketing, Customer Relations is a plus but not required
  • High school diploma or GED is required

Benefits:

  • Career path from an entry level role to management
  • Competitive pay + performance bonuses
  • Hands-on training in leadership, operations and business strategy
  • Mentorship
  • Travel opportunities

Apply today for immediate consideration!


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Retail Management & Sales Team Members

New York, New York Jennifer Miller Jewelry

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About Us:

Jennifer Miller is a boutique jewelry company with locations in the Hamptons, NYC, Palm Beach, and Miami.

We are looking for Full Time and Part Time team members to join our NYC Flagship location.

Responsib ilities include:

  • Sales:

    • Meet or exceed sales targets.
    • Develop and convey product knowledge and effectively communicate to clients.
    • Generate sales through client-building.
  • Brand Representation:

    • Contribute to the visual merchandising of the store and maintain a store environment that reflects the brand aesthetic.
  • Management:

    • Oversee day-to-day sales, store operations, and people management.
    • Act as the manager on duty when needed.

Requirements:

3+ years of luxury retail experience required, at least 2 years in a supervisory role for all management candidates.

1+ years of luxury retail experience required for all sales candidates.

Knowledge of jewelry and accessories is a plus.

Knowledge of Shopify a plus.

Salary:

Salary range posted is based on experience and job title offered.

All management positions include base salary + bonuses.

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Retail Management Internship - Bloomington/Evansville

47549 Jasper, Indiana CVS Health

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You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.
Are you a college student eager to gain real-world experience with a Fortune 5 company that's revolutionizing health care? Join us for a paid 10-week internship where you will be immersed in the fast-paced world of retail management.
Our mission is to become the most consumer-centric health care company, and we are looking for driven, innovative students like you to help make that vision a reality.
**Position Summary**
As an intern, you will get hands-on experience managing a retail team, working directly with customers, and gaining valuable insights into daily operations. You will also have the chance to network with seasoned retail leaders and gain exposure to the organization through field travel days, developmental workshops, and networking opportunities. Learn how to manage and motivate a store team, understand staffing best practices, and colleague development.
You will develop business plans and work on an impactful project that tackles an opportunity or area of improvement at your specific store location. This is a unique opportunity to roll up your sleeves, take on real responsibilities and thrive in an environment where you are busy and on your feet. Be there when customers need us most, especially on nights and weekends. Our role keeps you actively engaged throughout the day, walking the store, interacting with customers and team members.
**Education**
+ Candidates must be enrolled as a full or part time student in a college or university working towards an associate or bachelor's degree
+ Students should expect to receive their degree (associate or bachelor) between May 2026 and May 2027.
+ Desired majors are Business Management/Administration, Hospitality, Entrepreneurship, Retail Studies, General Business, or other related studies
**Qualifications**
+ Candidates must be available to work 35 hours per week for the full 10-week program on a flexible schedule including days, nights, and weekends.
+ 1-3 years of customer service experience in a fast-paced work environment such as retail, food service, hospitality etc.
+ Previous leadership, supervisory, or managerial experience is highly desired.
+ Must be interested in a pursuing a career in retail store management
**Pay Range**
_Th_ _e typical pay range for this role is $18-$9 per hour. Please disregard the range indicated below._
**Location**
Re-location assistance services are not offered for this role.
**Pay Range**
The typical pay range for this role is:
16.00 - 23.00
Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization.
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Senior Operations Manager - Retail Management

55401 Minneapolis, Minnesota $100000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client, a renowned retail leader, is searching for a strategic and dynamic Senior Operations Manager to oversee key operational functions within their **Minneapolis, Minnesota, US** retail network. This leadership role is instrumental in ensuring the seamless execution of daily operations, driving efficiency, and delivering an exceptional customer experience across multiple store locations. The ideal candidate will possess a comprehensive understanding of retail operations, including inventory management, staff supervision, sales performance analysis, and budget management. You will be responsible for setting operational standards, implementing best practices, and fostering a culture of accountability and continuous improvement among store management teams.

Key responsibilities include developing and executing operational plans that align with the company's strategic objectives, monitoring key performance indicators (KPIs), and implementing strategies to improve sales, profitability, and customer satisfaction. You will lead, mentor, and develop a team of store managers and operational staff, providing guidance and support to ensure their success. This role involves managing budgets, controlling expenses, and optimizing resource allocation across the retail sites. The Senior Operations Manager will also be responsible for ensuring compliance with all company policies, procedures, and regulatory requirements, as well as maintaining high standards of store presentation and operational safety. Experience with retail management software, inventory control systems, and point-of-sale (POS) systems is essential. Strong analytical, problem-solving, and decision-making skills are required, along with exceptional interpersonal and communication abilities to effectively engage with employees, customers, and corporate stakeholders. This is an outstanding opportunity for a results-driven leader to make a significant impact on operational excellence and drive business growth in the competitive retail landscape.
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Director of Operations - Retail Management

21201 Baltimore, Maryland $140000 Annually WhatJobs

Posted 23 days ago

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full-time
Our client is seeking an experienced and strategic Director of Operations to oversee their retail operations in the **Baltimore, Maryland, US** area. This is an on-site position requiring a strong presence within the designated regions. The Director of Operations will be responsible for driving operational excellence, maximizing profitability, and ensuring a superior customer experience across multiple retail locations. This leadership role demands exceptional management acumen, a data-driven approach to decision-making, and the ability to inspire and develop high-performing teams.

Key Responsibilities:
  • Develop and implement strategic operational plans to achieve business objectives and drive growth.
  • Oversee the daily operations of multiple retail stores, ensuring efficiency, productivity, and adherence to company standards.
  • Manage budgets, control costs, and identify opportunities for revenue enhancement.
  • Lead, mentor, and develop regional managers and store teams, fostering a positive and performance-driven culture.
  • Ensure compliance with all company policies, procedures, and relevant regulations.
  • Analyze sales data, customer feedback, and market trends to identify areas for improvement and innovation.
  • Implement operational best practices for inventory management, visual merchandising, and customer service.
  • Collaborate with cross-functional departments, including Marketing, HR, and Merchandising, to align operational strategies.
  • Conduct regular store visits and performance evaluations to ensure consistency and quality.
  • Drive initiatives to enhance the customer journey and build brand loyalty.
Qualifications:
  • Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
  • 10+ years of progressive experience in retail management, with at least 5 years in a senior leadership role overseeing multiple locations.
  • Demonstrated success in driving operational efficiency, profitability, and sales growth in a retail environment.
  • Strong understanding of retail financial metrics and P&L management.
  • Proven ability to lead, motivate, and develop large teams.
  • Excellent strategic thinking, problem-solving, and decision-making skills.
  • Exceptional communication, interpersonal, and presentation skills.
  • Proficiency in retail management software and business intelligence tools.
  • Ability to travel frequently within the assigned region.
  • Strong knowledge of retail trends and best practices.
This is a pivotal leadership role for a seasoned operations professional looking to make a significant impact in **Baltimore, Maryland, US**. Join our client's team and drive success across their retail portfolio.
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Hamptons Retail Management & Sales Team Members

East Hampton, Connecticut Jennifer Miller Jewelry

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Job Description

Job Description

About Us:

Jennifer Miller is a boutique jewelry company with locations in the Hamptons, NYC, Palm Beach, and Miami.

We are looking for Full Time and Part Time team members to join our Hamptons teams in our Southampton and East Hampton locations for seasonal and year round employment.

Responsib ilities include:

  • Sales:

    • Meet or exceed sales targets.
    • Develop and convey product knowledge and effectively communicate to clients.
    • Generate sales through client-building.
    • Assist with website fulfillment and customer service during the off-season.
  • Brand Representation:

    • Contribute to the visual merchandising of the store and maintain a store environment that reflects the brand aesthetic.
  • Management:

    • Oversee day-to-day sales, store operations, and people management.
    • Act as the manager on duty when needed.

Requirements:

The ideal management candidate will have 3+ years of Retail Management Experience and a minimum of 4 years of retail apparel or accessories experience.

The ideal sales candidate will have 3+ years of Retail Sales Experience at the luxury or specialty store level.

Knowledge of jewelry and accessories is a plus.

Knowledge of Shopify a plus.

Salary:

Salary range posted is based on experience and job title offered.

All management positions include base salary + bonuses.

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Retail Department Manager MIT COOP Stores

02238 Barnes & Noble Education

Posted 1 day ago

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Job Description

**Introduction**
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
**Overview**
Barnes & Noble College is seeking a creative, driven, adaptable, and customer-focused team member to work as a Department Manager in the General Merchandise department. The Department Manager in GM may assist customers with school supplies, electronics, dorm, convenience, gifts, and clothing while assisting in the daily operation of the store. You will be a subject matter expert for your department, but also remain knowledgeable of other operational areas to provide outstanding customer service.
**Responsibilities**
As a Department Manager in General Merchandise you will support all store operations and departments in partnership with the management team. You will manage daily activities of the selling floor to ensure the appeal of our displays and the availability of merchandise. General Merchandise is a high energy, multi-faceted department where your adaptability, creativity, customer service, listening, and problem solving skills will be exercised. You must be knowledgeable about department and store operations, and provide outstanding customer service to the academic and co-curricular community.
**Expectations:**
+ Maintain a presence on the sales floor and a working knowledge of all departments to greet customers, answer questions, recommend products and/or services, help locate or obtain materials, and provide daily support, direction, and guidance to team members.
+ Ability to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
+ Maintain an appealing and clean sales floor-hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines.
+ Assist with processing sales transactions involving cash, credit, or financial aid payments.
+ Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
**Physical Demands:**
+ Frequent movement within the store to access various departments, areas, and/or products.
+ Ability to remain in a stationary position for extended periods.
+ Frequent lifting.
+ Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
**COVID-19 Considerations:**
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
**Qualifications**
+ 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
+ High school diploma/GED required.
+ Outstanding customer service skills to match customers to products that meet their needs.
+ Basic reading, writing and accounting skills required.
+ Excellent customer service and communication skills needed.
+ Strong interpersonal, communication, and problem solving skills.
+ Ability to work a flexible schedule including evenings, weekends, and holidays.
**EEO Statement**
**Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.**
**Job Locations** _US-MA-CAMBRIDGE_
**ID** _ _
**Category** _Retail Management_
**Position Type** _Regular FT_
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