7,745 Desktop Services jobs in the United States

Health and Hospital Corporation is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Health and Hospital Corporation also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at:

Job Role Summary

The Desktop Services Supervisor plays a crucial role in the IT operations of the Health and Hospital Corporation (HHC) and Marion County Public Health Department (MCPHD). This position is committed to ensuring exemplary customer experience in technology support. As a Corporate Information Services (CIS) department leader, the Desktop Services Supervisor oversees Tier 1 and Tier 2 support for endpoint devices, printers, telecommunications, software systems, and office applications.

Day in Life: A typical day involves managing technical support staff for resolving computer hardware, peripherals, and software issues for end-users. Verifying timely problem resolution and ensuring proper troubleshooting procedures are followed. Conducting and or planning asset inventory for current and future years.

Essential Duties

Technology Resource Management

• Ensure technology readiness for end users by imaging, deploying, and maintaining end-user equipment and software.
• Manage technology inventory from purchase to end-of-life using SAP, Asset Tracking, Enterprise Inventory, and any other relevant software, including a 4-year PC refresh lifecycle for HHC and MCPHD.

Team Management:

• Monitor user access controls for onboarding, offboarding, transfers, and additional access requests.
• Oversee staff scheduling and coordinate Help Desk & Field coverage.
• Coach, mentor, and develop team members, ensuring adherence to documentation and procedures.

Performance Tracking:

• Track and report service delivery metrics (weekly, monthly, quarterly) to the DevOps Engineering Manager.
• Review ServiceNow requests, incidents, and time entries for accuracy and accountability.

Customer Engagement:

• Communicate proactively with customers regarding service issues and escalations, ensuring follow-up.
• Represent the CIS department positively and professionally when interacting with customers and staff.

Emergency Response and Communication

• Oversee execution of emergency response plans.
• Communicate pertinent information to internal stakeholders.
• Participate as a member of Tier III in a 24/7 after-hours on-call rotation.

Continuous Improvement:

• Identify areas for improvement in support tools, customer satisfaction, and processes.
• Develop and validate adherence to documentation, procedures, and best practices

Associated Job Duties

• Perform other duties and responsibilities as assigned

Qualifications

• Bachelor's degree in Computer Science, Business Administration, or a related field. A combination of computer-related technical training and successively increasing information systems management responsibility may substitute for degree.
• Minimum of 4 years of progressively responsible, related work experience, with a strong foundation of Operations, IT service delivery and/or customer service roles.
• Minimum 3 to 4 years of management experience in IT is highly preferred.
• Healthcare, HIPAA, and HITECH experience preferred.
• IT Service Management Software experience required, preferably Service Now.
• ITIL experience strongly preferred.

Licenses/Certifications Required

• License / Certification: valid Indiana driver's license and access to own vehicle for in-county travel

Knowledge, Skills & Abilities

• Demonstrated capability in providing and teaching excellence in customer service.
• Strongly developed verbal/written communication skills.
• Demonstrated abilities in mentorship and knowledge-transfer in a service team environment.
• Ability to engage in the Project Management process and execute in a time-constrained multi-tasking environment.
• Operational and technical understanding of hardware and network environments.
• Excellent problem-solving skills based on a methodological approach.
• Ability to exercise strong judgment under stress.

Working Environment

• Typical office environment, professional appearance required.
• Ability to travel to other locations within Marion County for project work.
• Supervisory Responsibilities: This position has direct reports including desktop engineers, operations specialists and technical support. This is a leadership position within the organization and needs to be able to coordinate with other groups and resources, both internally and externally.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Desktop Support Services Help Desk Lead

ManTech seeks a motivated, career and customer-oriented Desktop Support Services Help Desk Lead to join our team in Washington, DC. This is a hybrid position with 4 days onsite and 1 day remote. The Desktop Support Services Help Desk Lead oversees the help desk operations and support under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers.

This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide recommendations for processes continuous improvement.

Responsibilities include but are not limited to:

• Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary
• Provide guidance, leadership and oversight for services and support optimizing help desk activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders
• Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve help desk services and processes
• Work closely with other teams and stakeholders to maintain focus on key requirements and support to DHS customers
• Take accountability for help desk operations performance, meeting customer expectations, and driving future improvements focusing on critical issues and driving teams to meet or exceed requirements
• Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and efficient closure of tickets

Minimum Qualifications:

• Bachelor of Science (BS) degree.
• 10+ years of relevant experience in service desk or program management.
• 4+ years of hands-on leadership experience in service desk support and operations.
• One of the following certifications is required: ITIL Certification, Security+, PMP Certification

Preferred Qualifications:

• Help Desk Institute (HDI) certification
• Familiarity with Agile methodologies
• Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)
• Prior or current experience working with or supporting the Department of Homeland Security (DHS)

Clearance Requirements:

• Active Secret with eligibility for Top Secret
• Must be able to pass DHS suitability

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
• Ability to travel to DHS locations within CONUS and OCONUS as required

ManTech seeks a motivated, career and customer-oriented Desktop Support Services Help Desk Lead to join our team in Washington, DC. This is a hybrid position with 4 days onsite and 1 day remote.

The Desktop Support Services Help Desk Lead oversees the help desk operations and support under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide recommendations for processes continuous improvement.

Responsibilities include but are not limited to:

• Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary

• Provide guidance, leadership and oversight for services and support optimizing help desk activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders

• Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve help desk services and processes

• Work closely with other teams and stakeholders to maintain focus on key requirements and support to DHS customers

• Take accountability for help desk operations performance, meeting customer expectations, and driving future improvements focusing on critical issues and driving teams to meet or exceed requirements

• Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and efficient closure of tickets

Minimum Qualifications:

• Bachelor of Science (BS) degree.

• 10+ years of relevant experience in service desk or program management.

• 4+ years of hands-on leadership experience in service desk support and operations.

• One of the following certifications is required: ITIL Certification, Security+, PMP Certification

Preferred Qualifications:

• Help Desk Institute (HDI) certification

• Familiarity with Agile methodologies

• Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)

• Prior or current experience working with or supporting the Department of Homeland Security (DHS)

Clearance Requirements:

• Active Secret with eligibility for Top Secret

• Must be able to pass DHS suitability

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations

• Ability to travel to DHS locations within CONUS and OCONUS as required

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.

ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid position with 4 days onsite and 1 day remote.
The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide recommendations for processes continuous improvement.
**Responsibilities include but are not limited to:**
+ Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary
+ Provide guidance, leadership and oversight for services and support optimizing help desk activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders
+ Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve help desk services and processes
+ Work closely with other teams and stakeholders to maintain focus on key requirements and support to DHS customers
+ Take accountability for help desk operations performance, meeting customer expectations, and driving future improvements focusing on critical issues and driving teams to meet or exceed requirements
+ Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and efficient closure of tickets
**Minimum Qualifications:**
+ Bachelor of Science (BS) degree.
+ 10+ years of relevant experience in service desk or program management.
+ 4+ years of hands-on leadership experience in service desk support and operations.
+ One of the following certifications is required: ITIL Certification, Security+, PMP Certification
**Preferred Qualifications:**
+ Help Desk Institute (HDI) certification
+ Familiarity with Agile methodologies
+ Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)
+ Prior or current experience working with or supporting the Department of Homeland Security (DHS)
**Clearance Requirements:**
+ Active Secret with eligibility for Top Secret
+ Must be able to pass DHS suitability
**Physical Requirements:**
+ The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
+ Ability to travel to DHS locations within CONUS and OCONUS as required
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.

ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid position with 4 days onsite and 1 day remote.
The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide recommendations for processes continuous improvement.
**Responsibilities include but are not limited to:**
+ Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary
+ Provide guidance, leadership and oversight for services and support optimizing help desk activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders
+ Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve help desk services and processes
+ Work closely with other teams and stakeholders to maintain focus on key requirements and support to DHS customers
+ Take accountability for help desk operations performance, meeting customer expectations, and driving future improvements focusing on critical issues and driving teams to meet or exceed requirements
+ Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and efficient closure of tickets
**Minimum Qualifications:**
+ Bachelor of Science (BS) degree.
+ 10+ years of relevant experience in service desk or program management.
+ 4+ years of hands-on leadership experience in service desk support and operations.
+ One of the following certifications is required: ITIL Certification, Security+, PMP Certification
**Preferred Qualifications:**
+ Help Desk Institute (HDI) certification
+ Familiarity with Agile methodologies
+ Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)
+ Prior or current experience working with or supporting the Department of Homeland Security (DHS)
**Clearance Requirements:**
+ Active Secret with eligibility for Top Secret
+ Must be able to pass DHS suitability
**Physical Requirements:**
+ The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
+ Ability to travel to DHS locations within CONUS and OCONUS as required
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.

Job Description If you are ready for a new and exciting career, then come join our team! BAE Systems is looking for a Systems Administrator – Desktop Services to provide support to our government customer on an upcoming opportunity. Duties include, but are not limited to:
- Administer, integrate, and/or deploy existing desktop system applications to ensure packaging support and desktop builds for virtual and physical clients.
- Uses Microsoft Endpoint Configuration Manager (MECM), Intune, and PowerBI or PowerApps for packaging and deployment.
- Performs troubleshooting and configuration of desktops, PCs, and mobile devices at CONUS and OCONUS sites.
- Operates and maintains server\client connection and performs network troubleshooting.
- Distributes physical/direct installation and virtualized software application packages to thick and virtual clients via Microsoft Endpoint Configuration Manager (MECM), Intune, and designated repositories.
Ensures user profile management systems are updated, patched, and maintained as necessary to provide reliable, secure service delivery, including account migration to proper geographical location.
Performs integration testing of new desktop systems against new desktop baselines that complies with current VDI infrastructure (Could swap with, Tests backup and recovery procedures to ensure data integrity and availability)
- Responsible for maintaining and supporting all DIA Common Operating desktop. Required Education, Experience, & Skills PhD & 2 years relevant exp; MS & 4 years relevant exp; BS & 6 years relevant exp; AA & 8 years relevant exp; HS & 10 years relevant exp

Pay Information
Full-Time Salary Range: $115779 - $196825

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

**Job Description**
If you are ready for a new and exciting career, then come join our team! BAE Systems is looking for a Systems Administrator Desktop Services to provide support to our government customer on an upcoming opportunity. Duties include, but are not limited to:
- Administer, integrate, and/or deploy existing desktop system applications to ensure packaging support and desktop builds for virtual and physical clients.
- Uses Microsoft Endpoint Configuration Manager (MECM), Intune, and PowerBI or PowerApps for packaging and deployment.
- Performs troubleshooting and configuration of desktops, PCs, and mobile devices at CONUS and OCONUS sites.
- Operates and maintains server\client connection and performs network troubleshooting.
- Distributes physical/direct installation and virtualized software application packages to thick and virtual clients via Microsoft Endpoint Configuration Manager (MECM), Intune, and designated repositories.
Ensures user profile management systems are updated, patched, and maintained as necessary to provide reliable, secure service delivery, including account migration to proper geographical location.
Performs integration testing of new desktop systems against new desktop baselines that complies with current VDI infrastructure (Could swap with, Tests backup and recovery procedures to ensure data integrity and availability)
- Responsible for maintaining and supporting all DIA Common Operating desktop.
**Required Education, Experience, & Skills**
PhD & 2 years relevant exp; MS & 4 years relevant exp; BS & 6 years relevant exp; AA & 8 years relevant exp; HS & 10 years relevant exp
**Pay Information**
Full-Time Salary Range: $115779 - $196825
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Systems Administrator - Desktop Services**
**113382BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Description & Requirements

Transform the future of federal services with MANTECH! Join a vibrant, energetic team committed to enhancing national security and public services through innovative tech. Since 1968, we've partnered with Federal Civilian sectors to deliver impactful solutions. Engage in exciting projects in Digital Transformation, Cybersecurity, IT, Data Analytics and more. Ignite your career and drive change. Your journey starts now-innovate and excel with MANTECH!

MANTECH seeks a motivated, career and customer-oriented Desktop Support Services Operations Manager to join our team in Washington, DC. This is a hybrid position with 4 days onsite and 1 day remote.

The Desktop Support Services Operations Manager oversees the holistic execution of related and overlapping activities under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support desktop support services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient desktop and infrastructure support and services to the enterprise. Review and provide recommendations for processes continuous improvement.

Responsibilities include but are not limited to:

• Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary
• Provide guidance, leadership and oversight for services and support optimizing activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders to identify opportunities for improvement
• Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve processes and track progress on strategies and meeting goals
• Work closely across operations teams and others to maintain focus on key requirements and support and service delivery opportunities and issues
• Take accountability for service delivery performance, meeting customer expectations, and driving future demand focusing on critical issues and driving teams to meet or exceed requirements
• Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and accurate closure of tickets

Minimum Qualifications:

• Bachelor of Arts (BA) or Bachelor of Science (BS) degree.
• 10+ years of relevant experience in service desk or program management.
• 4+ years of hands-on leadership experience in service desk support and operations.
• One of the following certifications is required: ITIL Certification, Security+, PMP Certification

Preferred Qualifications:

• Help Desk Institute (HDI) certification
• Familiarity with Agile methodologies
• Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)
• Prior or current experience working with or supporting the Department of Homeland Security (DHS)

Clearance Requirements:

• Security Clearance Level: Active Secret with eligibility for Top Secret
• Must be able to pass DHS suitability

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
• Ability to travel to DHS locations within CONUS and OCONUS as required

MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@ and provide your name and contact information.

MANTECH seeks a motivated, career and customer-oriented Desktop Support Services Operations Manager to join our team in Washington, DC. This is a hybrid position with 4 days onsite and 1 day remote.

The Desktop Support Services Operations Manager oversees the holistic execution of related and overlapping activities under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support desktop support services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient desktop and infrastructure support and services to the enterprise. Review and provide recommendations for processes continuous improvement.

Responsibilities include but are not limited to:

• Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary

• Provide guidance, leadership and oversight for services and support optimizing activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders to identify opportunities for improvement

• Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve processes and track progress on strategies and meeting goals

• Work closely across operations teams and others to maintain focus on key requirements and support and service delivery opportunities and issues

• Take accountability for service delivery performance, meeting customer expectations, and driving future demand focusing on critical issues and driving teams to meet or exceed requirements

• Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and accurate closure of tickets

Minimum Qualifications:

• Bachelor of Arts (BA) or Bachelor of Science (BS) degree.

• 10+ years of relevant experience in service desk or program management.

• 4+ years of hands-on leadership experience in service desk support and operations.

• One of the following certifications is required: ITIL Certification, Security+, PMP Certification

Preferred Qualifications:

• Help Desk Institute (HDI) certification

• Familiarity with Agile methodologies

• Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)

• Prior or current experience working with or supporting the Department of Homeland Security (DHS)

Clearance Requirements:

• Security Clearance Level: Active Secret with eligibility for Top Secret

• Must be able to pass DHS suitability

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations

• Ability to travel to DHS locations within CONUS and OCONUS as required

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.