3,552 Desktop Support Technician jobs in the United States

About the Company - The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

About the Role - As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Desktop Support Technician-Field Support.

Responsibilities

• Troubleshoot issues with PCs, monitors, printers, and other related IT equipment
• Coordinate with smart hands vendor to provide on site support and hardware repair at remote locations.
• Providing direction to onsite tech by outlining the problem and what is expected of the tech while onsite
• Collecting and analyzing photos and data provided by the tech
• Driving the solution and ensuring that the issue is completely resolved
• Image, prep, ship and track laptops and desktops and accessories
• Maintain asset inventory of devices throughout their lifecycle
• Maintain incident & task tickets in ServiceNow adhering to defined SLAs
• Provide exceptional service to all users both in person and remote
• Create and update knowledge base articles and documentation used by the team and technical service desk
• Partner with various teams within IT and other departments to solve cross functional issues
• Provide training and assistance to users as needed

Skills

• Experience as a desktop support technician or equivalent
• Troubleshooting workstation/user accounts with
• Active Directory/Entra ID, Azure MFA, Intune, SCCM
• Experience performing software installation, diagnostic and upgrades
• Hardware troubleshooting skillset across laptops desktops tablets printers and more
• Excellent vertical and lateral thinking
• Time management skills
• Clear written and verbal communication
• Customer first mindset
• AV knowledge and troubleshooting skills
• Experience with incident management/ticketing system
• Ability and willingness to quickly learn and adapt to new technology and processes
• 3 - 5 years of experience in desktop support or a similar IT support role
• IT certifications or equivalent of education preferred

Pay range and compensation package - Pay Range: $25-$33/hr with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match *This role is onsite 5 days/week in our Syracuse office*

At CompucomStaffing ( **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified **Desktop Support Technician** to join their team **onsite** in Lynn, MA and provide end-user support.
**Duties and Responsibilities** **:**
+ Be able to account for work using visual task board, ServiceNow Ticket System, and during regular team stand up meetings
+ Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site
+ Assist Site Leader in the execution of established processes and escalations
+ Repair, test, image, and clean PC's, laptop, monitors, printers, and other related hardware
+ Maintain, analyze, and troubleshoot software and computer peripherals
+ Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes
+ Assure that all tickets requiring follow up work and / or calls receive appropriate attention
+ Assist with installations, configurations, upgrades, patch, and other maintenance activities of server equipment
+ Perform backup, recovery, and security procedures both planned or during emergency
+ Follow established procedures to detect, diagnose, and accurately report outage of critical site applications
+ Assist with diagnoses of network hardware and performance problems
+ Perform approved installation, configuration, and maintenance of physical network
+ Perform network system administration task both planned or during emergency
+ Back up and burn end user data
+ Assist in developing and documenting improvements to current processes
+ Assist other coworkers in resolution of end users' technical issues across the program
**Skills and Qualifications** **:**
+ Use a Confident, Positive Attitude to deliver great customer experience and to be invigorated by constant personal interaction
+ Demonstrate high energy given fast-paced environment
+ Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well
+ Understanding or work experience of server and network support within an enterprise to provide Smart hands / feet support
+ Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems
+ Having experience supporting applications related to engineering, manufacturing, and logistics is a plus
+ Get work done independently, and for attendance for availability to work scheduled hours
+ Trusted to work proactively is a key attribute given limited site IT Leaders
+ Ability to handle multiple projects
+ Able to meet expectations regularly and respond well to feedback from leadership
+ Ability to setup, configure, and add all hardware
+ Experience with asset management
+ Experience working in an enterprise environment
**Wage Range** :
The rate for this position is between **$19.50 - $28.60 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits** **:**
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing ( , a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ** .
**#INDCCStaffing**
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

**Desktop Support - Level II**
**Job Summary**
As a Desktop support technical , you will play a crucial role in managing and supporting desktop environments in a dynamic work environment . With a focus on remote desktop support the candidate will ensure seamless operations and provide expert guidance to the team. The role requires a proactive approach to problem-solving and a commitment to enhancing user experience.
Location : Framingham, MA
**Responsibilities**
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Guide users with simple, step-by-step instructions on installing applications
- Conduct remote troubleshooting
- Document the tickets with troubleshooting steps and resolve the incidents
- Direct unresolved issues to the next level of support personnel
- Help create technical documentation and manuals(KA) for known issues
- Image and deploy Laptops/ Desktops/Tablets to end users
- Asset Management(stock level check, tracking, receiving)
- Coordinating office moves
**Qualifications**
- Possess a strong background in desktop support with a focus on remote assistance.
- Demonstrate excellent problem-solving skills and the ability to work under pressure.
- Exhibit strong communication skills to interact effectively with users and team members.
- Have a solid understanding of network infrastructure and its impact on desktop systems.
- Show proficiency in using remote support tools and technologies.
- Display a commitment to staying updated with the latest industry trends and technologies.
**Certifications Required**
- CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate
**Work Authorization:**
- Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

IT Support Technician - Desktop & Enterprise Services
Step into a dynamic environment where your technical expertise powers the productivity of a fast-paced enterprise. We're looking for a hands-on IT Support Technician who thrives on solving problems, deploying solutions, and delivering exceptional service-all while working shoulder-to-shoulder with passionate professionals.
What You'll Do
As an IT Support Technician, you'll be the go-to expert for desktop and enterprise-level support across multiple locations. You'll tackle everything from escalated service requests to large-scale workstation deployments, ensuring seamless tech experiences for internal teams.
Your responsibilities will include:
+ Providing second and third-level support for desktops, laptops, mobile devices, printers, projectors, and video conferencing systems.
+ Delivering remote and desk-side support for escalated incidents and service requests.
+ Participating in mass workstation deployments, migrations, and hardware refreshes.
+ Creating and maintaining knowledgebase documentation.
+ Supporting asset management procedures and backup coverage for the IT Service Desk.
What You Bring
+ 3-5 years of desktop support experience in a fast-paced environment.
+ Proficiency with both Windows and Mac operating systems.
+ Hands-on experience with mass workstation deployments and migrations.
+ Strong communication skills and a knack for juggling multiple issues with precision.
+ Ability to lift up to 50lbs occasionally and 20lbs regularly.
+ Willingness to respond to after-hours support emergencies via on-call pager system.
Bonus Skills (Nice to Have)
+ Office 365 support experience.
+ A+ or N+ Certification.
+ MCP (Windows 7), MCSA (Windows 10), or ITIL v3/v4 Foundations.
+ Certified Desktop Support Analyst (HDI).
+ Associate or Bachelor's degree in a related field.
Why This Role Rocks
This is more than just a support role-it's an opportunity to be a key player in enterprise-level IT operations. You'll work onsite in the heart of Chicago, surrounded by cutting-edge tech and a team that values your contributions. If you're ready to elevate your career and make a real impact, we want to hear from you.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chicago,IL.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
Computer Support Associate
Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures, in order to contribute to the smooth running of that environment.
Support activities require some technical background while being strongly administrative in nature.
Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
TYPICAL EXAMPLES: --management of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams.
Proves support for conference rooms, asset lifecycle management, and computer deployments for unit customers.
Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts.
Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic documents/records:
TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates
exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions.
Is responsible for reporting to others those problems that fall outside the scope of established procedures
Maintains equipment, supplies, data supporting processes or operations.
Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers
Applies some technical knowledge in the support of processes or operations
TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Skills
break/fix, imaging, support
Top Skills Details
break/fix,imaging,support
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $18.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Moline,IL.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Req ID:**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Technician to join our team in Oak Brook, Illinois (US-IL), United States (US).
This role is to provide onsite support for end users, for tickets and issues at a client site, including management of the regional stockroom. The technician will have the responsibility to own the issues through resolution. Must have access to a reliable vehicle.
**Responsibilities**
+ Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks printers
+ May respond to calls after normal business hours per leader instructions
+ Identifies potential issues that could adversely impact end user experience and takes corrective action
+ Updates and resolves tickets in a timely manner to achieve Service Levels
+ Utilize a well-rounded knowledge of the policies and procedures for their work area
+ Make policy recommendations to their manager and be an escalation point for less experienced team members
**Basic Qualifications**
+ 2+ Years of Desktop/End User Support Experience
+ High School Diploma or equivalent
**Additional Preferences**
+ Experience in a plant/manufacturing environment
+ Undergraduate degree or some college coursework
+ Strong knowledge of Windows operating system environment
+ Solid client service skills
+ A+ desktop or equivalent skill set is required
+ Ability to physically perform general office requirements
+ Must be able to perform essential responsibilities with or without reasonable accommodations
+ Travel including overnight domestic trips may be required
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**

**Req ID:**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Technician to join our team in Oak Brook, Illinois (US-IL), United States (US).
This role is to provide onsite support for end users, for tickets and issues at a client site, including management of the regional stockroom. The technician will have the responsibility to own the issues through resolution. Must have access to a reliable vehicle.
**Responsibilities**
+ Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks printers
+ May respond to calls after normal business hours per leader instructions
+ Identifies potential issues that could adversely impact end user experience and takes corrective action
+ Updates and resolves tickets in a timely manner to achieve Service Levels
+ Utilize a well-rounded knowledge of the policies and procedures for their work area
+ Make policy recommendations to their manager and be an escalation point for less experienced team members
**Basic Qualifications**
+ 2+ Years of Desktop/End User Support Experience
+ High School Diploma or equivalent
**Additional Preferences**
+ Experience in a plant/manufacturing environment
+ Undergraduate degree or some college coursework
+ Strong knowledge of Windows operating system environment
+ Solid client service skills
+ A+ desktop or equivalent skill set is required
+ Ability to physically perform general office requirements
+ Must be able to perform essential responsibilities with or without reasonable accommodations
+ Travel including overnight domestic trips may be required
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**

Job Description
Insight Global is looking for a Desktop Support Technician to work ON-SITE for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This technician will also be relied on for various projects ranging from go-live and deployment support, to windows upgrade support. This individual may be needed for the support of the client's new clinics throughout OC / LA / IE.
1. Work Environment - Functional Demands 
Work Environment - Functional Demands Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).
2. Physical Activity Requirements 
Physical Requirements Options
Bending Occasional
Carry Objects Occasional
Climbing Occasional
Keyboard use/repetitive motion Frequent
Pinching/fine motor activities Occasional
Push/Pull Occasional
Reaching forward Occasional
Reaching overhead Occasional
Sitting Occasional
Squat/kneel/crawl (Squad & Knee) Occasional
Standing Occasional
Talk or hear Continuous
Taste or smell Not Applicable
Twisting Occasional
Walking Occasional
Wrist position deviation Not Applicable
3. Physical Activity Lifting 
Physical Lifting Physical Lifting Pounds
Lifting (Floor to waist level) - Occasional 0-35% From 11-25 Pounds
Lifting (Waist level and above) - Occasional 0-35% From 11-25 Pounds
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 4+ years of experience with on-site, hands-on, Tier II Desktop Support
- 4+ years of experience supporting a Windows environment
- 4+ years of experience with a ticketing systems
- Enterprise Experience
- 2+ years of experience within a Hospital Environment
- Covid-19 Vaccine and Booster
- Flu Shot / Open to wearing a mask during flu season
- Valid Driver's License
- High School diploma - Strong communication skills
- A+, N+, S+, or CCNA Certification
- ServiceNow Experience

Working 100% onsite
Top Skills - Must Haves
+ Macintosh
+ Apple OSX
+ Deskside
Top Skills' Details
Top 3
1. Target 8 months to 3 years Windows 10 & Apple OSX and Desktop Support experience in a corporate environment. Tech must have some Windows 7 exposure.
2. 2 to 3 years Enduser client -LAN/Networking support in a corporate environment
3. Customer Service Experience
Description
Technician Requirements:
Day to Day support-of end users-customer service
6 months to 3 years target experience range of 100 % day to day Deskside (Hands on support) experience in a corporate or retail IT Support environment (any where in that experience range 6 months to 3 years)
W7/10 Apple OSX OS Support and general Client Networking support
Desktop/Laptop Installation/de-installation experience
Desktop/Laptop hardware support
Skills
IBM, W7, Deskside
Additional Skills & Qualifications
This is a deskside support representative role providing hands on troubleshooting support. The main office is located in Cupertino,CA with occasional support for 2nd office in Sunnyvale, CA. Hardware is 50% Apple and 50% Windows. Ticketing tool is Service Now and communication tool is Skype.
Pay and Benefits
The pay range for this position is $24.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sunnyvale,CA.
Application Deadline
This position is anticipated to close on Oct 20, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.