7,814 Desktop Technician jobs in the United States

100% onsite in Miami
Shift: Mon-Fri 8 to 5

1. Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.
2. Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).
3. Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control)

As an R&D Computer Technician, you will be responsible for setup, debugging & troubleshooting of Computer equipment and software configurations of medical devices. You will assist the R&D software engineering processes for testing. You will manage the software development/engineering lab and Server room to maintain the software/hard configuration as per specifications. You will create software Images/media from the Cloud and Install them on the computers using Linux operating systems.

• Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.
• Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).
• Provide technical support for the R&D engineering group including setup, debugging & troubleshooting new devices/servers and processes, tooling support.
• Assist, prepare, develop, and implement documentation, including work instructions, standard operating procedures, technical reports, change requests, and formal test protocols and reports.
• Generate purchase orders, coordinate orders and deliveries with vendors, Inventory management, shipping & receiving computer equipment, preparing commercial invoices, and liaising with internal Customs specialists.
• Maintaining equipment records and daily work logs.

• Associate degree or higher in some form of technical field is preferred.
• 3 to 5 years of technician experience in a Computer/Electronics.
• Understanding of configuration management systems and large-scale software development.
• Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control).
• Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
• Proficiency in programming and scripting languages (e.g., Python, PowerShell, Bash).
• Knowledge of Networking.
• Strong attention to detail.
• Previous experience in an R&D and/or manufacturing environment preferred.
• Strong communication skills, both written and verbal.
• Ability to handle multiple, competing priorities in a continuously changing environment.

100% onsite in Miami
Shift: Mon-Fri 8 to 5
Top 3 skills
1) Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.
2) Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).
3) Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control)

As an R&D Computer Technician, you will be responsible for setup, debugging & troubleshooting of Computer equipment and software configurations of medical devices. You will assist the R&D software engineering processes for testing. You will manage the software development/engineering lab and Server room to maintain the software/hard configuration as per specifications. You will create software Images/media from the Cloud and Install them on the computers using Linux operating systems.
RESPONSIBILITIES (include but are not limited to):
• Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.
• Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).
• Provide technical support for the R&D engineering group including setup, debugging & troubleshooting new devices/servers and processes, tooling support.
• Assist, prepare, develop, and implement documentation, including work instructions, standard operating procedures, technical reports, change requests, and formal test protocols and reports.
• Generate purchase orders, coordinate orders and deliveries with vendors, Inventory management, shipping & receiving computer equipment, preparing commercial invoices, and liaising with internal Customs specialists.
• Maintaining equipment records and daily work logs
REQUIRED SKILLS, ABILITIES, AND QUALIFICATIONS:
• Associate degree or higher in some form of technical field is preferred.
• 3 to 5 years of technician experience in a Computer/Electronics
• Understanding of configuration management systems and large-scale software development.
• Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control)
• Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
• Proficiency in programming and scripting languages (e.g., Python, PowerShell, Bash).
• Knowledge of Networking
• Strong attention to detail.
• Previous experience in an R&D and/or manufacturing environment preferred.
• Strong communication skills, both written and verbal.
• Ability to handle multiple, competing priorities in a continuously changing environment.

• Provide Deskside Support including general computer hardware and software troubleshooting
• Request, enable and setup accounts and access for new users
• Install standard image for new and re-image systems
• Configure (hardware, software) client computers prior to installation
• Maintain and troubleshooting local Zebra and HP printers and handheld scanners
• Support warehouse application and hardware systems including a Pick to Light and Print and Apply System (training will be provided, interest in learning is necessary.)
• Receive and organize asset inventory
• Deliver/Install Assets
• Terminate, dispose of, relocate assets as needed
• Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
• Provide technical assistance during install/conversion as requested for in-house and remote users
• Manage IT Ticket Queue of requests to meet the SLA requirement
• Coordinate with next Level support for any open issues
• Willing to work different shifts as needed
• Tier 1 support for Network/LAN/Telephony
• 2+ years desk side support experience preferred
• Good communication and interpersonal skills to work with customers
• A+ Certification preferred
• US Citizen or Permanent Resident required
• Onsite Support, not remote

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

Schedule: Full Time - Second Shift 2 pm -10:30 pm M-F

Description & Requirement:

Provide Deskside Support including general computer hardware and software troubleshooting
Request, enable and setup accounts and access for new users
Install standard image for new and re-image systems
Configure (hardware, software) client computers prior to installation
Maintain and troubleshooting local Zebra and Client printers and handheld scanners
Support warehouse application and hardware systems including a Pick to Light and Print and Apply System (training will be provided, interest in learning is necessary.)
Receive and organize asset inventory
Deliver/Install Assets
Terminate, dispose of, relocate assets as needed
Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
Provide technical assistance during install/conversion as requested for in-house and remote users
Manage IT Ticket Queue of requests to meet the SLA requirement
Coordinate with next Level support for any open issues
Willing to work different shifts as needed
Tier 1 support for Network/LAN/Telephony
2+ years desk side support experience preferred
Good communication and interpersonal skills to work with customers
A+ Certification preferred
US Citizen or Permanent Resident required
Onsite Support, not remote

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow our staff exceptional opportunities for professional achievement and career growth.

Position Summary

Wilson Sonsini Goodrich & Rosati seeks a customer-focused Deskside Support Technician to join our team. We advise the world's most innovative companies and are committed to internal excellence that matches our clients' spirit. The Deskside Support Technician will provide essential, hands-on technical support to our attorneys and professional staff, ensuring they receive efficient and effective resolutions for all hardware and software issues. This role is critical in maintaining the productivity and technological effectiveness of our team members, directly contributing to the seamless operation of our legal and business services.

Main Duties and Responsibilities

• Field incoming support requests from end-users via telephone, email, and the service desk system (e.g., ServiceNow) in a courteous and timely manner.
• Provide on-site and remote support to end-users for network, hardware, and application issues.
• Perform hands-on fixes at the desktop level, including imaging, configuring, and deploying systems, installing and upgrading software, installing hardware, and managing data backup and restore operations.
• Manage the daily setup and support for conference rooms, including audio-visual (AV) equipment and video conferencing systems like Zoom and Microsoft Teams.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Conduct post-resolution follow-ups to ensure issues are fully resolved and users are satisfied.
• Assist in maintaining, controlling, and documenting all IT hardware inventory.
• Perform setup, breakdown, and professional cable management of user workstations.
• Participate in identifying and researching firm hardware needs and play an integral role in the successful implementation of firm-wide IT initiatives.

• A minimum of two plus years of hardware and software support experience in a fast-paced, networked environment. Prior experience in a law firm is a significant plus.
• Technical Proficiency:
  • Knowledge of basic computer hardware, including PC and Apple products, and experience with mobile devices (Android, iPhones, iPads).
  • Experience with current laptop/desktop operating systems, including Windows and macOS.
  • Proficiency in Microsoft Office / Microsoft 365 applications and strong documentation skills.
  • Familiarity with legal-specific applications such as document management systems (e.g., NetDocuments) is highly desirable.
  • Knowledge of best practices regarding IT security and the ability to handle confidential information with discretion.

• Professional Attributes:
  • Proven ability to communicate technical information effectively to non-technical personnel.
  • Strong analytical and problem-solving abilities.
  • Exceptional customer service skills and a professional demeanor.
  • Highly self-motivated, directed, with keen attention to detail and organizational skills.
  • Ability to work effectively both in a team and individually to prioritize and execute tasks.
  • Willingness and ability to travel as needed to support litigation cases, trials, or to provide coverage for other firm offices.

• Certifications: A+ Certification is preferred; other industry certifications such as ITIL Foundations are a plus.

• Excellent customer service skills, strong attention to details with excellent follow up
• Provide onsite and remote support for the organization.
• Responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers, and networking
• Work with Backups, Active Directory, Exchange, Azure, and Windows server environments
• Work with ECM, Imaging, packaging, scripting - Python or PowerShell
• Work with enterprise remote imaging and administrative tools including SCCM, JAMF, Intune
• Maintain and work with wireless technologies, LAN, VPN, DSL
• Create, edit, and improve technical articles and other procedures for systems at Tesl
• Work with the team lead, elevated set of permissions to address more challenging work within Active Directory, Office 365, and software licensing
• Perform in compliance with policy guidelines and within time frames as defined in the team's SLAs and/or project requirements
• Troubleshoot Windows 10 & 11, Mac OS, iOS & Android mobile operating systems

• Minimum of 4 years of experience with desktop support experience
• Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred
• Degree in Information Technology, Computer Science, or equivalent experience

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in West Chester, OH and provide end-user support.

Duties and Responsibilities:

• Repair, test, image, and clean PC's, laptop, monitors, printers, and other related hardware
• Maintain, analyze, and troubleshoot software and computer peripherals
• Ability to setup, configure, and add all hardware
• Experience with asset management
• Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes
• Assure that all tickets requiring follow up work and / or calls receive appropriate attention
• Assist with installations, configurations, upgrades, patch, and other maintenance activities of server equipment
• Perform backup, recovery, and security procedures both planned or during emergency
• Follow established procedures to detect, diagnose, and accurately report outage of critical site applications
• Assist with diagnoses of network hardware and performance problems
• Perform approved installation, configuration, and maintenance of physical network
• Perform network system administration task both planned or during emergency
• Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer site
• Back up and burn end user data
• Assist in developing and documenting improvements to current processes
• Assist other coworkers in resolution of end users' technical issues across the program
• Assist Site Leader in the execution of established processes and escalations

• Minimum 3 to 6+ years of experience supporting PC Hardware and software
• Experience working in enterprise environment
• Ability to handle multiple projects
• Uses a confident, positive attitude to deliver great customer experiences and to be invigorated by constant personal interaction
• High energy candidates are desired given fast-paced environment
• Deep understanding of diagnosing, troubleshooting, replacing PC / laptop hardware internal components
• Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems
• Having experience supporting applications related to engineering, manufacturing, and logistics is a plus
• Soft skills required
• Ability to work with strong personalities
• Understanding or work experience of server and network support within an enterprise to provide smart hands / feet support
• Must be dependable: both to get work done independently, and for attendance for availability to work scheduled hours
• Trusted to work proactively is a key attribute given limited site IT Leadership
• Energetic, professional, heads-down, social, and process driven personality works well in this environment
• Be physically able to lift up to 40lbs, bend, crawl, and lay in order to support customer computer systems
• Be able to be on feet and walk potentially a good portion of the day while visiting work area

• Working in a healthcare environment to migrate workstations, laptops and tablets from Windows 7 to Windows 10
• Installs, configures, validates, and troubleshoots desktops, printers, and associated peripherals.
• Installs, maintains and optimizes desktop/notebook configurations at customer sites.
• Diagnoses and resolves product performance problems.
• Performs maintenance and repair services
• Works under general direction, seeks assistance as needed.
• Completes work in accordance with accepted practices within field.
• Establishes approaches for completing assignments.
• Independently gathers information.
• Adjusts to multiple demands and shifting priorities; accepts responsibility for results of actions.
• Works with team to support achievement of project milestones and deliver on internal and/or external commitments.
• and configurations which may impact product performance.
• Instructs customers in the operation and maintenance of the system.

• 2+ years desktop/technical support experience

• A+ Certification
• Must have a proven customer service background
• Knowledgeable of Windows Operating System environment
• Must be able to comprehend and follow verbal and written technical instructions and scripts
• Good verbal and written communication skills
• Physically able to lift and move Enterprise and Client technology hardware in our customer environments
• Excellent interpersonal skills and ability to work collaboratively in a team environment
• Basic customer interaction skills
• Strong troubleshooting skills MAC Experience
• Printer repair Experience
• Previous networking experience
• PC Imaging experience
• Deployment Experience
• A driven, self starting individual
• A reliable personal vehicle

Job Description

One of Insight Global's customers is looking to onboard 2 Desktop Support Technicians to their team in Irvine, CA. They will have strong focus on imaging and deployment is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about delivering excellent customer service. They will perform system imaging and deployment using SCCM and other desktop support tools, provide technical support for Windows OS, VPN, and Active Directory (AD) environments, and manage and resolve support requests via ServiceNow. This is a 12 month contract and will be required to come onsite 5 days a week in Irvine, CA.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

3+ years of experience as a Desktop Support Technician or similar role

Strong experience with SCCM, imaging, and deployment processes.

Proficiency in Windows OS, VPN configuration, and Active Directory.

Familiarity with ServiceNow or similar ticketing systems.

Excellent communication and customer service skills.

Proven ability to work effectively in a team-oriented, "work hard, play hard" culture. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to