116 Device Management jobs in the United States

This position is not eligible for immigration sponsorship. Qualified candidates must be legally eligible to work in the United States without employer sponsorship.

Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with primary seafood processing operations and fleet support in twelve Alaska communities. Trident's global operations produce finished wild Alaska seafood products in 6 countries and its sales teams serve customers in over 50 countries. Trident employs approximately 9,000 people worldwide each year and partners with over 5,400 independent fishermen and crewmembers. Species harvested and processed by Trident include virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also includes cultured and wild species from a network of trusted sources worldwide.

Summary: The IT Systems Specialist MDM is responsible for installing and maintaining operating systems and related software to ensure stable performance. Support will be provided remotely, as well as at production locations performing maintenance and repairs, including software and computer installations and upgrades with a focus on Mobile Device Management. This position may require occasional travel to remote Alaska sites.

Essential functions (responsibilities, tasks, supervisory needs)

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Administer and support enterprise MDM solutions (e.g., Intune, Workspace ONE).
• Implement and enforce mobile security policies including encryption, remote wipe, and app restrictions.
• Collaborate with InfoSec and HR teams to ensure compliance with mobile usage policies.
• Provide Tier 2 support for escalated mobile device issues.
• Create and maintain documentation for MDM procedures and user guides.
• Analyze usage trends and recommend improvements to mobile device strategy.
• Performs routine analysis to include evaluation of hardware and software based on business processes and end user criteria.
• Directly interacts with assigned managers and staff to resolve hardware and software-based issues.
• Develops and maintains system specifications and technical documentation.
• Monitors the team support ticketing queue and manages individual queue.
• Maintains and supports factory equipment including touch screens, scanners, printers.
• Maintains systems by researching and resolving problems, maintaining systems integrity, and administering security.
• Reviews for changes and upcoming developments in software applications
• Creates documentation for supported systems and enhancements.
• Designs, tests, and modifies applications, modules and/or approaches and required enhancements.
• Performs advanced analysis and troubleshooting for various applications.

Additional Responsibilities:

• Acts as liaison between Information Technology vendors and Trident Seafoods as needed.

This is a non-exempt position with an annualized salaryrange of $80,000 to $110,000.

Trident Seafoods offers a comprehensive and quality benefits package. Full time employees may be eligible for discretionary/performance-based incentives, medical, dental and vision insurance plans, optional HRA/HSA, telemedicine, employee assistance and wellness programs, long-term disability, basic life and AD&D, and 401(k) with a company match, paid time off, 10 paid holidays each year, and paid parental leave. For full-time employees, the initial paid time off benefit starts at 20 days per year, adjusted commensurate with relevant experience. Commuter and transit programs are also available.

Required Qualifications (education, years of experience, KSAs)

• A minimum of 4 to 6 years' experience working in IT systems or a similar role.
• 2+ years of experience in IT support with a focus on mobile device management.
• A bachelor's degree in computer science, information technology, information systems, or a related field, or the equivalent combination of education and years of experience.
• A strong understanding of computer systems and web services technology.
• Direct experience with MDM platforms (Intune, JAMF, or similar). Managing iOS, Android, and Windows devices
• The ability to occasionally work outside of standard business hours, including providing remote weekend coverage (on-call).
• Strong troubleshooting skills and knowledge of mobile security best practices.

Preferred education and experience

• Microsoft Configuration Manager experience and other Microsoft related certifications.
• Preferred experience with Zebra DNA and handhelds
• Experience servicing and supporting industrial label printers.
• Experience with scripting or automation (PowerShell, Bash) is a plus.
• Highly detail-oriented, with strong analytical and critical thinking skills.
• A strong ability to convey technical information to non-technical end users.
• Excellent verbal and written communication skills with the ability to analyze, organize, and simplify complex problems to develop practical solutions.
• Excellent attention to detail, with a demonstrated ability to manage time effectively and to self-motivate and follow-through on projects.
• Ability to work cross-functionally and establish relationships with various levels of management and others of varying skill sets.

Work Environment

This is an on-site position based at the Trident Support Center office in Seattle's Ballard neighborhood, with the option to work remotely on Fridays.

In-office time takes place in a typical office environment: temperature controlled with adequate lighting and moderate noise. While remote, employees must provide appropriate home office space.

Physical/Mental demands:

While performing the duties of this Job, the employee is regularly required to sit for long periods of time at a desk. Frequently required to finger, handle, or feel and reach with hands and arms. The employee is frequently required to talk or hear. The employee will occasionally stand, walk, and may lift and/or move up to 10 pounds. Specific vision abilities required by this job include near vision for frequent use of a computer.

Work Authorization

This position is not eligible for immigration sponsorship.

1. Asset Management and Mobile Device Management.
2. To provide support to end-users for PC, printer, applications, wireless, networking to the data closet and any other supported desktop hardware.
3. To restore service and/or identify and correct core problems by interacting as needed with other Information Technology teams, other DCH Departments, independent DCH business partners and vendor support personnel.
4. To simulate or recreate user problems to resolve operating difficulties.
5. To recommend systems modifications to reduce user problems.
6. This position will commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA), on an annual basis.
7. To document progress and complete tasks in the support software, and respond to radio and email notifications. This process includes interviewing the customer, asking questions to clarify their needs, and checking the online knowledge base in order to improve subsequent troubleshooting.
8. To follow up daily on open cases, with emphasis on customer involvement and communication.
9. To use informed reasoning to resolve tasks and problems at the lowest point of escalation whenever possible, but also identifies when to seek help on more complex problems to intermediate and/or senior level staff or team leadership.
10. To ensure verbal handoff of escalated issues by radio or phone call. Timely escalation is important, particularly in regards to patient safety, high priority or high volume situations.
11. To coordinate dialogue between the customer and multiple vendors to resolve problems.
12. To contribute to knowledge base articles, creating and updating documents as needed to improve resolution rates for the department.
13. To communicate technical or complex terms and explanations in user friendly, non-technical language.
14. To serve as an expert resource for lesser ranked staff, helping to build the skill set of these assistants.
15. To deploy lesser ranked level staff for work appropriate to their skill level, creating time for the Analyst to perform more difficult tasks.
16. To provide the primary support role for offsite physician offices or a remote facility like Fayette or Pickens Hospital, remote physician offices or other remote locations.

• Maintains performance, patient and employee satisfaction as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, customers, and colleagues. Courteous, intelligent and timely communication skills are critical.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• Ability to be flexible with work schedule.
• Will participate in after hours and weekend on-call coverage.
• All other duties as assigned.

1. Associate's degree + 4 years of IT experience.
   1. OR
2. Bachelor's degree + 2 years of IT experience.
   1. OR
3. Master's degree.
4. Inventory Asset Management or Mobile Device Operating System / Airwatch Professional certification preferred.
5. Relevant IT certifications can translate as additional years of IT work experience
6. Excellent written and verbal communication skills with the ability to make formal presentations required
7. Possesses excellent personal computer skills with experience in hospital or clinic applications
8. Exhibits strong interpersonal skills and abilities to deal effectively with all levels of personnel
9. Must be able to read, write legibly, speak, and comprehend English

• Skill in project management techniques, financial applications, clinical applications, Asset Management Applications or Mobile OS administration

• Work independently with attention to details
• Dependable, Initiative, analytical thinker
• Strong leadership skills

• Build solutions from their inception through to production - from design, development, testing and deployment.
• Use the best tools for the job; creating right-sized, tested, and reliable services to meet the needs of customers and co-workers
• Work on microservices which are:
  • Small and independent
  • Easy to learn, change, extend
• Collaborate and coordinate with various engineering teams within the platform to drive adoption, gather feedback, and continuously improve the solution

• A collaborative team player with industry experience (3+ years) writing backend services at scale using one of Node.js, Go, or C#
• A willingness to work in a polyglot development environment.
• Thorough understanding of foundational web service technologies (e.g. TCP, REST, Protobuf, JSON).
• Experience with cloud technology (AWS preferred) and designing solutions that leverage its unique advantages.
• Collaborative mindset and a passion for technology and learning. Enjoys mentoring teammates and helping everyone perform better.
• Practitioner of lean or agile software development principles and practices, understanding and advocating the importance of test automation, continuous delivery, continuous improvement, and value delivery.
• Nice to haves:
  • Experience with Infrastructure as Code (Terraform, Ansible, and such)
  • Experience with Python
  • Experience working with one or more of the following data handling technologies (SQL, MongoDB, Redis, Amazon SQS, Elasticsearch, Kafka, Amazon DynamoDB)
  • Comfortable with the CLI and shell scripting
  • Knowledge of containerization and orchestration (Docker, Kubernetes, or ECS)

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

Job Location: Denver, CO (Onsite)

About the job you’re considering

We are seeking an expert and dynamic Device Management & DevOps Architect. The ideal candidate will have a deep understanding of CPE (Customer Premises Equipment) devices, RDK (Reference Design Kit), and device management protocols, with hands-on experience in using DevOps.

Your role

• Design and implement device management architectures for CPE devices using RDK.

• Lead the development of device management, including continuous integration, continuous delivery, and continuous monitoring.

• Collaborate with multi-functional teams to ensure seamless integration of device management with existing infrastructure.

• Build and update user documentation for device management architectures and solutions.

• Provide technical leadership and mentorship to junior team members.

• Stay up-to-date with industry trends and new technologies in device management, DevOps, and RDK.

Your skills and experience

• 8 years of experience in device management, DevOps, or a related field.

• Solid understanding of CPE devices, RDK, and device management protocols.

• Experience with DevOps tools like Jenkins, Docker, Kubernetes, and Git.

• Programming skills in languages like Java, Python, or C .

• Experience with cloud-based device management platforms.

• Knowledge of containerization tools like Docker and Kubernetes.

• Excellent communication, teamwork, and leadership skills!

Nice to Have

• RDK-B certifications.

• DevOps' certifications like DevOps Foundation Certification or Certified DevOps Engineer.

• Experience working in a cable MSO with knowledge on DOCSIS/Fiber Plant/Infrastructure/CPE.

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Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

About Capgemini Engineering

World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has 65,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.

Capgemini Engineering is an integral part of the Capgemini Group, a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

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Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job: Developer

Organization: ERD PPL US

Title: Solutions Architect (Device Management & RDK)

Location: CO-Denver

Requisition ID: 081145

Years of Exp

5 to 10 Years

Skill

Mandatory

Proficiency Level (1-5)
(1 is lowest and 5 is higest)

Hands-on experience with SAP S/4 Utility Device Management processes on S/4 HANA
o Technical Master Data
o Device Installation, Removal, Replacement, and Modification
o Disconnections and Reconnections
o Meter Reading processes including MRO, Estimations and extrapolations, download and Meter Read result upload
o Device Inspection
o Device Management integration with Service Management to support field service processes
o Exception Management and Reporting
o

Must Have

4+

Experience in Implementation of SAP IS-Utilities Device Management

Must Have

4+

Business process blueprint, detailed design, configuration, testing, and support

Must Have

3+

Knowledge and configuration experience with BPEM

Must Have

3+

Communication

Nice to Have

3+

Problem solving skills

Must Have

3+

Analytical Skills

Must Have

3+