1,783 Digital Communications jobs in the United States

Responsible for writing various internal and external communications as well as oversight and execution on a variety of online communication vehicles, with a key focus on development of strategic tech solutions for agents to accomplish one-click, on-brand marketing through social media sites. Communication vehicles include print, electronic newsletters, agent professional tool kit, agent and employee advocacy tools, webinars, office visits, videos and social media sites. Plan and implement special corporate events when applicable.

Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

1. Internal and External Communications (45-50%) Write, compile and publish weekly company online newsletter. Research, write and edit business articles for internal company online publications. Recommend and edit copy for bi-monthly newsletter and manage external client relationship. Write agent press releases and charity communications. Develop comprehensive communications strategy addressing governance, cyber-security issues and agent/employee engagement. Analyze success to align with desired outcome; direct new strategies as appropriate. Support public relations efforts including media inquiries and blog outreach. Contribute to web content and agent CRM (client relationship manager) content. Train agents and office staff in person at offices or via webinars on communications and social media tools.
2. Company Online Content and Social Media (20-30%) Manage and create professional tool kit and company intranet site content. Serve as project manager to develop content, script of videos, and initiate animated communications for deployment on company website, YouTube and other online media. Write and manage posts for company’s social media accounts, provide training to agents and office staff, stay up-to-date on platforms. Recommend new tools when relevant. Measure and compile social media reports and respond to consumer feedback in a timely fashion. Manage and compile online public relations reports.
3. Agent Social Media Platform (15-20%) Select and implement a social media brand advocacy platform to execute on company’s primary social media strategy, i.e., empower and support agents to build their social media networks. Work with agents, manage relationship with software provider(s) and oversee agent social media activities. Leverage content while supporting agent point of origination to build on company’s position in social media. Direct agent super user group.
4. Special Events (5-10%) Plan and implement company events, and provide direction to contributing members of the marketing team. Identify potential sponsors, manage their participation, manage event budget; secure the event site and direct event. Define and direct the development of event promotional materials. Maintain vendor relationship and communication including delivery schedules and invoicing.
5. Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Four-year degree in marketing, communications or related field; or equivalent work experience.

Experience:

• 5+ years’ marketing experience.

Knowledge and Skills:

• Effective oral and written communication skills.
• Strong computer skills; proficient in Microsoft Office products, Workfront or similar project management system and website content management system experience a plus.
• Knowledge of social media platforms and ability to provide technical support to agents and office staff in these areas.
• Project management skills; ability to prioritize and handle multiple tasks and projects concurrently.
• Strong presentation skills.
• Effective analytical and problem-solving skills.
• Strong strategic communications planning to increase internal and external engagement.
• Budget management related to social media platforms and promoted organic posts.

Wage: $75,000 - $80,000 annually; actual wage is based upon education and experience.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Responsible for writing various internal and external communications as well as oversight and execution on a variety of online communication vehicles, with a key focus on development of strategic tech solutions for agents to accomplish one-click, on-brand marketing through social media sites. Communication vehicles include print, electronic newsletters, agent professional tool kit, agent and employee advocacy tools, webinars, office visits, videos and social media sites. Plan and implement special corporate events when applicable.

Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

1. Internal and External Communications (45-50%) Write, compile and publish weekly company online newsletter. Research, write and edit business articles for internal company online publications. Recommend and edit copy for bi-monthly newsletter and manage external client relationship. Write agent press releases and charity communications. Develop comprehensive communications strategy addressing governance, cyber-security issues and agent/employee engagement. Analyze success to align with desired outcome; direct new strategies as appropriate. Support public relations efforts including media inquiries and blog outreach. Contribute to web content and agent CRM (client relationship manager) content. Train agents and office staff in person at offices or via webinars on communications and social media tools.
2. Company Online Content and Social Media (20-30%) Manage and create professional tool kit and company intranet site content. Serve as project manager to develop content, script of videos, and initiate animated communications for deployment on company website, YouTube and other online media. Write and manage posts for company’s social media accounts, provide training to agents and office staff, stay up-to-date on platforms. Recommend new tools when relevant. Measure and compile social media reports and respond to consumer feedback in a timely fashion. Manage and compile online public relations reports.
3. Agent Social Media Platform (15-20%) Select and implement a social media brand advocacy platform to execute on company’s primary social media strategy, i.e., empower and support agents to build their social media networks. Work with agents, manage relationship with software provider(s) and oversee agent social media activities. Leverage content while supporting agent point of origination to build on company’s position in social media. Direct agent super user group.
4. Special Events (5-10%) Plan and implement company events, and provide direction to contributing members of the marketing team. Identify potential sponsors, manage their participation, manage event budget; secure the event site and direct event. Define and direct the development of event promotional materials. Maintain vendor relationship and communication including delivery schedules and invoicing.
5. Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Four-year degree in marketing, communications or related field; or equivalent work experience.

Experience:

• 5+ years’ marketing experience.

Knowledge and Skills:

• Effective oral and written communication skills.
• Strong computer skills; proficient in Microsoft Office products, Workfront or similar project management system and website content management system experience a plus.
• Knowledge of social media platforms and ability to provide technical support to agents and office staff in these areas.
• Project management skills; ability to prioritize and handle multiple tasks and projects concurrently.
• Strong presentation skills.
• Effective analytical and problem-solving skills.
• Strong strategic communications planning to increase internal and external engagement.
• Budget management related to social media platforms and promoted organic posts.

Wage: $75,000 - $80,000 annually; actual wage is based upon education and experience.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

**Job Summary and Responsibilities**
**Are you a creative visionary with a passion for digital storytelling and strategic communication? Do you thrive in a dynamic environment, shaping impactful messages across diverse platforms?**
CHI Mercy Health is seeking a highly skilled and strategic **Digital and Communication Specialist** to join our Marketing & Communications Department. This pivotal role will drive our digital presence and amplify our mission to the community, blending creative execution with data-driven strategy.
**What You'll Do:**
+ **Digital Strategy & Execution:** Coordinate and implement strategies for our website, microsites, mobile apps, and comprehensive digital marketing efforts.
+ **Content Creation & Management:** Develop, write, design, and coordinate compelling content for web, social media, newsletters, advertisements, and various marketing materials.
+ **Social Media & Web Governance:** Lead the implementation of our social media strategy, including identification, content creation, publishing, and engagement. Manage day-to-day governance of digital tools, ensuring brand consistency and optimal performance.
+ **Data-Driven Optimization:** Monitor analytics for all digital channels, interpret metrics, identify trends, and develop recommendations for continuous improvements and enhancements.
+ **Collaborative Impact:** Partner with the Communications Director, IT Services, and external vendors to create and implement targeted communication plans, supporting strategic priorities like mergers, national service lines, and key announcements.
+ **Event Coordination:** Assist with planning and staffing special events for both internal and external audiences.
+ **Project Coordination:** Work seamlessly with agency partners and freelancers to coordinate and deliver marketing projects.
**Student loan repayment program offered!**
**Job Requirements**
**What You'll Bring:**
+ **Education:** Bachelor's degree in Marketing, Journalism, Communications, or related field. Equivalent experience may be considered in lieu of degree.
+ **Experience:** 2+ years of related work experience. **Healthcare experience preferred.**
+ **Digital Skills:** Proficient in social media, SEM, Google platforms, and Adobe products. **Specific experience in SEM, social media, and Google Platforms preferred.**
+ **Communication:** Exceptional written and verbal skills; ability to create engaging designs.
+ **Strategic & Analytical:** Data-driven mindset, capable of interpreting metrics and making informed recommendations.
+ **Organized & Collaborative:** Manages multiple priorities, meets deadlines, and works effectively with diverse teams.
+ **Flexible:** Willing to adjust hours and assist with events as needed.
**Where You'll Work**
At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.
**Pay Range**
$29.36 - $43.68 /hour
We are an equal opportunity/affirmative action employer.

Responsible for the planning, building, testing and deployment of customer-facing dynamic email communications, including framework and automations to enable enterprise personalized communications. Lead the development of a comprehensive email program, entailing all aspects of email best practices including targeted/segmented content, personalized content and automated trigger emails. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- Any understanding of and experience working with large databases
- Any experience using Adobe Analytics
- Any experience with email marketing reputation and list hygiene tools (i.e., Litmus, Return Path)
- 5+ years of experience coding complex email campaigns with a high level of personalization and understanding of the email marketing lifecycle
- Exemplary skills in HTML, AMPscript (Salesforce) and CSS coding for email specifically
- Understanding of and experience working with large databases
- Understanding of database table design and structure
- High degree of accuracy and attention to detail
- Ability to multi-task and set priorities
- Ability to adapt to changing and evolving business requirements and objectives
- Strong quantitative skills to analyze data and make informed decisions
- Thorough knowledge of email, push notifications and SMS/MMS including channel regulations; thorough knowledge of CAN SPAM Act required

Desired
- Bachelor's Degree marketing, business, computer science or related area
- Any experience using Marketing Cloud solution
- Any experience with major ESP providers, Salesforce preferred- Oversee a team who executes new email campaigns from initial concept through end-to-end coding/campaign ID tagging within email service provider platform
- Drive technical projects and provide leadership in an innovative and fast-paced environment
- Lead a team of email developers and/or deployment specialists
- Oversee the overall planning, execution, and success of technical digital communication projects
- Work with internal and external stakeholders for building scalable platform to enable personalized digital communications
- Develop ways to create dynamic email content based on customer history, targeting, A/B split testing, live content and more
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Specialist, Digital Communications (SEO)

US-IL-Chicago | US-Washington DC | US-WI-Milwaukee | US-MA-Boston

ID



Category

Business Development & Marketing

Type

Regular Full-Time

FLSA Status

Exempt

Scheduled Hours

40+

Workplace

Hybrid

Overview

Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.

The Specialist, Digital Communications is a central member of the marketing communications and marketing technology teams. This role brings a unique blend of user experience and analytical thinking to shape content strategy, drive demand, and engage key audiences across Foley's external websites and related properties. The Specialist will ensure a holistic SEO strategy that integrates with the firm's overall content strategy and contributes to improve content creation and facilitate content quality analysis while working collaboratively with attorneys and content teams to regularly keep public online content relevant, timely, and easy to find. This person will also automate online traffic measurement and regularly update team members with reports and insights for defined market segments (targeted audiences). The Specialist will also help manage day-to-day website updates, implement UX best practices, support content strategy and SEO goals, and partner with internal stakeholders and external vendors to drive web performance and evolution. The position reports to the Content Strategy Manager, with secondary reporting to the Marketing Technology Manager. The ideal candidate will be proficient with website content management systems like WordPress, search engine and AI answer engine optimization, and Google Analytics. They possess a strong drive for continuous improvement and practice user-centric thinking while crafting engaging web experiences.

Responsibilities

Refine and continuously improve our content update approaches (in collaboration with content teams) to leverage digital analytics data for targeted audiences and improve market penetration.
• Perform SEO analysis, proactively identify opportunities for improvement, and implement strategies to enhance search engine visibility.
• Collaborate with BD&M team members and website partners to design and build new web page templates, ensuring they are visually appealing, engaging, and optimized for performance.
• Inform and support the implementation of the web strategy and roadmap, contributing to long-term planning and execution.
• Leverage reports and analysis to constantly improve content, campaigns, and website performance, using tools like Google Analytics and Semrush.
• Build, manage, and report on the firm wide SEO strategy and digital activities on a regular basis (weekly automated and quarterly business reviews at a minimum). Share web and SEO best practices and industry developments with team members.
• Partner with supporting web consultants for web development, SEO/SEM, and other related projects. Collaborate with marketing automation, CRM, IT, business development, other marketers, and occasionally partners to implement web strategy.

Qualifications

• Bachelor's Degree required. #LI-Hybrid
• Minimum of three (3) years of experience in web analytics and SEO research, insights, and content development required.
• Minimum of one (1) year of experience with user experience (UX) principles and designing pages required.
• Must have experience creating, building, and managing digital marketing strategy, including writing content briefs.
• Experience monitoring, measuring, and reporting on SEO performance metrics using tools such as Google Analytics, Semrush, Looker Studios, or similar required.

In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley.

Milwaukee - $68,300 to $5,600

Chicago - 75,100 to 105,200

Boston, Washington D.C. - 82,000 to 114,700

Foley & Lardner LLP is a top ranked law firm with offices throughout the United States and abroad. At Foley we strive to remain true to our core values- our clients, integrity, our people, citizenship, diversity, trust & respect, stewardship & accountability and professional satisfaction. As a result, we offer the highest quality legal counsel to our clients, as well as outstanding professional opportunities for our employees.

Foley employees enjoy a comfortable, yet professional work environment, exceptional benefit package, state-of-the-art technology, work/life balance, great working relationships and much more.

We invite you to consider a career with Foley.

Specialist, Digital Communications (SEO)

US-IL-Chicago | US-Washington DC | US-WI-Milwaukee | US-MA-Boston

ID



Category

Business Development & Marketing

Type

Regular Full-Time

FLSA Status

Exempt

Scheduled Hours

40+

Workplace

Hybrid

Overview

Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.

The Specialist, Digital Communications is a central member of the marketing communications and marketing technology teams. This role brings a unique blend of user experience and analytical thinking to shape content strategy, drive demand, and engage key audiences across Foley's external websites and related properties. The Specialist will ensure a holistic SEO strategy that integrates with the firm's overall content strategy and contributes to improve content creation and facilitate content quality analysis while working collaboratively with attorneys and content teams to regularly keep public online content relevant, timely, and easy to find. This person will also automate online traffic measurement and regularly update team members with reports and insights for defined market segments (targeted audiences). The Specialist will also help manage day-to-day website updates, implement UX best practices, support content strategy and SEO goals, and partner with internal stakeholders and external vendors to drive web performance and evolution. The position reports to the Content Strategy Manager, with secondary reporting to the Marketing Technology Manager. The ideal candidate will be proficient with website content management systems like WordPress, search engine and AI answer engine optimization, and Google Analytics. They possess a strong drive for continuous improvement and practice user-centric thinking while crafting engaging web experiences.

Responsibilities

Refine and continuously improve our content update approaches (in collaboration with content teams) to leverage digital analytics data for targeted audiences and improve market penetration.
• Perform SEO analysis, proactively identify opportunities for improvement, and implement strategies to enhance search engine visibility.
• Collaborate with BD&M team members and website partners to design and build new web page templates, ensuring they are visually appealing, engaging, and optimized for performance.
• Inform and support the implementation of the web strategy and roadmap, contributing to long-term planning and execution.
• Leverage reports and analysis to constantly improve content, campaigns, and website performance, using tools like Google Analytics and Semrush.
• Build, manage, and report on the firm wide SEO strategy and digital activities on a regular basis (weekly automated and quarterly business reviews at a minimum). Share web and SEO best practices and industry developments with team members.
• Partner with supporting web consultants for web development, SEO/SEM, and other related projects. Collaborate with marketing automation, CRM, IT, business development, other marketers, and occasionally partners to implement web strategy.

Qualifications

• Bachelor's Degree required. #LI-Hybrid
• Minimum of three (3) years of experience in web analytics and SEO research, insights, and content development required.
• Minimum of one (1) year of experience with user experience (UX) principles and designing pages required.
• Must have experience creating, building, and managing digital marketing strategy, including writing content briefs.
• Experience monitoring, measuring, and reporting on SEO performance metrics using tools such as Google Analytics, Semrush, Looker Studios, or similar required.

In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley.

Milwaukee - $68,300 to $5,600

Chicago - 75,100 to 105,200

Boston, Washington D.C. - 82,000 to 114,700

Foley & Lardner LLP is a top ranked law firm with offices throughout the United States and abroad. At Foley we strive to remain true to our core values- our clients, integrity, our people, citizenship, diversity, trust & respect, stewardship & accountability and professional satisfaction. As a result, we offer the highest quality legal counsel to our clients, as well as outstanding professional opportunities for our employees.

Foley employees enjoy a comfortable, yet professional work environment, exceptional benefit package, state-of-the-art technology, work/life balance, great working relationships and much more.

We invite you to consider a career with Foley.

How you'll help us Keep Climbing (overview & key responsibilities)
At Delta Air Lines, we create world-class digital experiences that are customer-focused, innovative, easy-to-use and customer satisfaction-enhancing. The Digital Experience team works with the technology team to enhance and create new experiences on across all digital channels. As the Product Manager for Digital Communications, you'll work to ensure Delta is seamlessly communicating key moments in the customer's travel journey. You'll help support the product roadmap for our communications eco-system including text messaging, e-mails, app push notifications, and more. You'll build intelligent end-to-end conversational experiences. You'll review product performance using various analytics tools and identify new opportunities for growth. You keep your stakeholders up-to-date and build consensus around the initiatives you're pursuing. You're comfortable with ambiguity, build relationships, have a bias toward action and take products to market quickly on behalf of Delta's customers.
Responsibilities:
+ Lead development of products and new features from conception to launch.
+ Partner with key stakeholders to share your roadmap, priorities, learnings and identify new opportunities.
+ Analyze product performance, customer feedback and market opportunities to inform a strategic vision for the product roadmap.
+ Lead teams of IT developers, strategic vendors, UX designers, and cross-functional business teams to successfully deliver initiatives.
+ Manage and communicate solutions to customer experience defects and issues.
+ Lead medium-sized projects along with multiple initiatives.
What you need to succeed (minimum qualifications)
+ Proven experience as a product owner/manager, or in a similar role
+ 3-5 years of work experience in the airline industry, product management, consulting, or revenue management.
+ Understanding of how new technologies are developed and deployed required.
+ Positive, humble, curious and can-do attitude that inspires others.
+ Strong leadership, written and oral communication skills.
+ Experience analyzing data, condensing it into reports and summarizing it into executive presentations.
+ Proven track record of successfully working in a cross-departmental team environment and delivering results on time.
+ Consistently prioritizes safety and security of self, others, and personal data.
+ Embraces diverse people, thinking, and styles.
+ Possesses a high school diploma, GED, or high school equivalency.
+ Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
+ BS/BA degree in Business, Computer Science, Engineering, Information Technology or similar
+ Knowledge of Delta Air Lines, the airline industry, travel landscape and consumer behavior preferred.
+ Experience with VersionOne, Adobe Analytics (Omniture/Site Catalyst) and Adobe Experience Manager preferred.
+ Experience in front-end web development (Javascript, HTML, CSS, Angular, Bootstrap) a plus.
+ Must be performing satisfactorily in current position.
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
+ Competitive salary, industry-leading profit sharing program, and performance incentives.
+ 401(k) with generous company contributions up to 9%.
+ New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31).
+ In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
+ 10 paid holidays per calendar year.
+ Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
+ Non-birthing parents are eligible for 2-weeks of paid parental leave.
+ Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
+ Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
+ Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
+ Domestic and International space-available flight privileges for employees and eligible family members.
+ Career development programs to achieve your long-term career goals.
+ World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
+ Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
+ Recognition rewards and awards through the platform Unstoppable Together.
+ Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here

Our client is seeking a highly creative and results-oriented Senior Digital Communications Strategist to lead strategic initiatives in **Charlotte, North Carolina, US**. This pivotal role demands a deep understanding of the evolving media landscape, audience engagement, and multi-channel communication strategies. You will be responsible for developing and executing comprehensive digital communication plans that align with business objectives, enhance brand reputation, and drive stakeholder engagement. This includes managing social media platforms, developing compelling content for various digital channels, overseeing email marketing campaigns, and optimizing website content for search engines and user experience. The ideal candidate will have a proven track record of crafting successful PR campaigns, managing crisis communications, and leveraging data analytics to measure campaign effectiveness and inform future strategies. You will also be instrumental in building and nurturing relationships with media contacts, influencers, and key stakeholders. This position requires exceptional writing, editing, and presentation skills, as well as the ability to think strategically and execute tactically. You will lead a team of communication specialists, providing guidance and mentorship. A strong understanding of media trends, digital marketing tools, and analytics platforms is essential. This role offers the opportunity to shape the narrative and amplify the voice of a dynamic organization.

Key Responsibilities:

• Develop and implement innovative digital communication strategies across multiple platforms.
• Manage and grow social media presence, including content creation and community engagement.
• Craft compelling press releases, media advisories, and other public relations materials.
• Oversee email marketing campaigns and analyze their performance.
• Collaborate with marketing and design teams to ensure brand consistency.
• Monitor media coverage and industry trends, providing insights and recommendations.
• Develop and execute crisis communication plans.
• Build and maintain strong relationships with media contacts and influencers.
• Analyze campaign performance using analytics tools and provide regular reports.
• Mentor and manage junior members of the communications team.

Qualifications:

• Bachelor's degree in Communications, Marketing, Public Relations, or a related field. Master's degree preferred.
• Minimum of 8 years of experience in digital communications, media relations, or public relations, with a focus on strategy development.
• Demonstrated success in managing and growing social media channels.
• Exceptional writing, editing, and storytelling skills.
• Proficiency with PR and communications software, social media management tools, and analytics platforms (e.g., Google Analytics, Sprout Social, Meltwater).
• Strong understanding of SEO best practices for content optimization.
• Experience in crisis communications management.
• Excellent interpersonal and stakeholder management skills.
• Proven ability to lead and motivate a team.
• Creative thinking and a passion for staying ahead of industry trends.

This role offers a dynamic work environment in **Charlotte, North Carolina, US**, with opportunities for professional growth and a competitive compensation package. The hybrid model allows for flexibility while fostering team collaboration.

Our client, a prominent media organization, is seeking an experienced and visionary Director of Digital Communications to lead its online presence and engagement strategies. This fully remote position requires a strategic thinker with a passion for storytelling and a deep understanding of the digital media landscape. You will be responsible for developing and executing innovative digital communication campaigns, managing social media platforms, optimizing website content, and driving engagement across all digital channels. The ideal candidate has a proven track record of success in digital marketing, public relations, or communications, with exceptional leadership and project management skills. Responsibilities include: developing and implementing a comprehensive digital communications strategy; managing and growing the organization's social media presence across various platforms; creating compelling and engaging content for websites, blogs, and other digital assets; overseeing search engine optimization (SEO) and search engine marketing (SEM) efforts; analyzing digital marketing metrics and providing regular reports on performance; managing digital advertising campaigns; building and maintaining relationships with online influencers and media outlets; ensuring brand consistency and messaging across all digital touchpoints; leading and mentoring a team of digital specialists. This role demands creativity, analytical prowess, and a keen understanding of audience segmentation and engagement. As a remote-first role, you will work collaboratively with team members located across different geographies, utilizing advanced communication and project management tools. We are looking for a candidate who can inspire, innovate, and drive measurable results in the ever-evolving digital space. A Bachelor's degree in Communications, Marketing, Journalism, or a related field is required; a Master's degree is a plus. Join us and shape the future of our digital narrative.