1,643 Digital Learning Specialist jobs in the United States

Digital Learning Specialist

32211 Riverview, Florida $75000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a motivated and detail-oriented Digital Learning Specialist to join our innovative educational technology team. This role is crucial in developing, implementing, and maintaining engaging digital learning experiences for our diverse student population. The ideal candidate will have a strong foundation in instructional design principles, proficiency with e-learning authoring tools, and a passion for leveraging technology to enhance education. This is a fully remote position, offering the flexibility to work from anywhere within the US.

Key Responsibilities:
  • Design and develop interactive e-learning modules, online courses, and multimedia learning content using various authoring tools.
  • Collaborate with educators and subject matter experts to translate learning objectives into effective digital learning strategies and materials.
  • Administer and manage the Learning Management System (LMS), including course uploads, user enrollment, and reporting.
  • Create engaging multimedia elements such as videos, infographics, and interactive simulations to support learning.
  • Develop and implement assessment strategies to measure learning outcomes and provide feedback.
  • Ensure all digital learning content is accessible, user-friendly, and meets quality standards.
  • Provide technical support and training to instructors and students on digital learning platforms and tools.
  • Stay updated on emerging trends and technologies in digital learning and educational technology.
  • Analyze learning data and user feedback to identify areas for improvement and iterate on course content.

This fully remote role offers a unique opportunity to shape the future of online education from Jacksonville, Florida, US . Our client values creativity, collaboration, and a commitment to student success. If you are a proactive individual with a knack for creating engaging digital content and a desire to make a significant impact in the education sector, we encourage you to apply.

Qualifications:
  • Bachelor's degree in Education, Instructional Technology, Digital Media, or a related field.
  • 2+ years of experience in digital learning development, instructional design, or e-learning.
  • Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
  • Experience with Learning Management Systems (LMS) administration and content integration.
  • Strong understanding of instructional design models (e.g., ADDIE) and adult learning principles.
  • Excellent multimedia development skills, including video editing and graphic design.
  • Strong project management and organizational skills.
  • Effective communication and interpersonal skills for collaborating with cross-functional teams.
  • Experience with accessibility standards (e.g., WCAG) is a plus.
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Senior Curriculum Developer - Digital Learning Specialist

63101 St. Louis, Missouri $85000 Annually WhatJobs

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full-time
Our client is seeking a highly motivated and experienced Senior Curriculum Developer to join our dynamic, fully remote education team. This role is crucial in shaping the future of online learning and requires a creative individual passionate about instructional design and educational technology. You will be responsible for conceptualizing, designing, and developing engaging and effective digital learning experiences for a diverse student population. This position demands a deep understanding of adult learning principles, multimedia development tools, and learning management systems (LMS).

Key Responsibilities:
  • Lead the design and development of innovative online courses, from initial concept through to final delivery, ensuring alignment with learning objectives and pedagogical best practices.
  • Collaborate closely with subject matter experts (SMEs) to translate complex content into accessible and engaging digital learning modules.
  • Utilize a variety of authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia software to create rich learning content, including interactive simulations, videos, and assessments.
  • Integrate learning technologies and platforms to enhance the user experience and facilitate effective knowledge transfer.
  • Conduct thorough quality assurance and user testing on all developed learning materials to ensure accuracy, usability, and accessibility.
  • Stay abreast of the latest trends and research in online education, instructional design, and learning technologies, and apply this knowledge to continuously improve our offerings.
  • Provide guidance and mentorship to junior curriculum developers and instructional designers.
  • Manage multiple development projects simultaneously, ensuring timely completion and adherence to budget.
  • Contribute to the development and refinement of internal instructional design standards and templates.

This is a fully remote position, offering the flexibility to work from anywhere in the United States. You will be an integral part of a collaborative team, working across time zones to achieve shared goals. The ideal candidate will possess exceptional communication skills, a proactive approach to problem-solving, and a commitment to educational excellence. Experience with accessibility standards (e.g., WCAG) is highly desirable. Join us in making a significant impact on education.
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Training Specialist

30566 Oakwood, Georgia Wayne-Sanderson Farms

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Job Description

Job Summary:

The Training Specialist is responsible for designing, coordinating, and delivering training programs that enhance employee skills, engagement, and career growth. This role works closely with business leaders, subject matter experts (SMEs), and trainers to assess training needs, implement learning initiatives, and measure program effectiveness. The Training Specialist plays a key role in fostering a culture of continuous learning and professional development across the organization.


Jon Responsibilities:


Training Program Development & Delivery:

  • Design, develop, and implement training programs tailored to employee development needs.
  • Facilitate instructor-led training (ILT), virtual learning sessions, and blended learning programs.
  • Assist in the creation of e-learning modules and interactive learning experiences.
  • Develop and update training materials, including presentations, guides, and job aids.


Needs Assessment & Learning Strategy:

  • Conduct training needs assessments to identify skill gaps and recommend learning solutions.
  • Work with department leaders to align training initiatives with business objectives.
  • Support onboarding programs for new hires to ensure smooth integration into the company.


Learning Management & Administration:

  • Utilize Learning Management Systems (LMS) to manage and track training enrollment, completion, and effectiveness.
  • Maintain training records and generate reports on learning progress and impact.
  • Ensure training compliance with industry regulations and company policies.


Evaluation & Continuous Improvement:

  • Measure training effectiveness through assessments, surveys, and feedback mechanisms.
  • Analyze learning data to improve programs and optimize learning outcomes.
  • Stay current with industry best practices, learning technologies, and innovative training methods.


Collaboration & Employee Engagement:

  • Partner with managers, HR teams, and SMEs to develop targeted learning initiatives.
  • Support leadership development programs and career progression initiatives.
  • Promote a culture of learning by encouraging employees to engage in continuous development


Education & Experience:

  • Bachelor’s degree in Human Resources, Education, Business, or a related field.
  • 2+ years of experience in learning & development, corporate training, or instructional design.
  • Experience in facilitating training sessions and creating engaging learning experiences.


Skills & Competencies:

  • Strong understanding of adult learning principles and instructional design methodologies.
  • Excellent facilitation, coaching, and presentation skills.
  • Proficiency in Learning Management Systems (LMS) and e-learning tools.
  • Strong organizational and project management skills.
  • Ability to analyze learning data and drive improvements.
  • Strong interpersonal and communication skills to engage learners and stakeholders.


Preferred Certifications:

  • ATD Certified Professional in Learning & Performance (CPLP)
  • SHRM Certified Professional (SHRM-CP)
  • Training Industry Certified Professional in Training Management (CPTM


Safety Requirements:

  • Follows all departmental and company safety policies and programs.


Physical Requirements:

  • Ability to lift and carry packages weighing up to 50 pounds.
  • Stand, walk, and perform repetitive tasks for extended periods.


EQUAL OPPORTUNITY EMPLOYER

As an Equal Opportunity Employer, Wayne-Sanderson does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status or any other characteristic protected by law or executive order.




We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Training Specialist

29673 Piedmont, South Carolina Isuzu North America

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Job Description

SUMMARY

The Training Specialist is responsible for developing, delivering, and evaluating training programs to support employee skill development, safety compliance, and workforce readiness at Isuzu’s production plant in South Carolina. This role ensures that training initiatives align with company standards, U.S. regulatory requirements, and best practices in manufacturing education. The Training Specialist will collaborate with HR, department leadership, and operations teams to design training materials, conduct sessions, track compliance, and continuously improve the training process to enhance workforce capability and engagement.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop, deliver, and maintain training programs for new hire onboarding, job-specific skills, safety/compliance, and operational standards.
  • Conduct skills assessments to evaluate employee competence, identify gaps, and implement retraining as necessary.
  • Collaborate with HR, managers, and supervisors to identify training needs and develop curriculum aligned with business objectives and regulations.
  • Facilitate hands-on training, classroom instruction, and e-learning modules using engaging and effective techniques.
  • Maintain accurate training records including attendance, assessments, certifications, and compliance documentation.
  • Support cross-training, leadership development, and workforce skill-building programs.
  • Continuously improve training materials and methods based on feedback, industry trends, and process changes.
  • Integrate OSHA and other regulatory requirements into training content and ensure compliance.
  • Communicate training schedules, requirements, and progress updates clearly with employees and managers.
  • Coordinate training activities with ReadySC and other SC-based agencies and track training hours.
  • Perform other duties as assigned to support HR and organizational development goals.


REQUIRED QUALIFICATIONS

  • Bachelor’s degree in Human Resources, Education, Training & Development, or a related field (or equivalent combination of education and experience).
  • 3–5 years of experience in a manufacturing or industrial training role.
  • Certified Train-the-Trainer preferred.
  • Knowledge of adult learning principles, instructional design, and regulatory training compliance.


REQUIRED SKILLS & ABILITIES

  • Strong facilitation, presentation, and coaching abilities.
  • Proficient in Microsoft Office and Learning Management Systems (LMS).
  • Excellent written and verbal communication skills.
  • Analytical ability to assess training needs and measure training effectiveness.
  • Strong organizational and time management skills; ability to manage multiple priorities.
  • Commitment to safety, quality, and continuous improvement.


PHYSICAL REQUIREMENTS

  • Ability to work on-site in a manufacturing environment with exposure to noise, machinery, and varying temperatures.
  • Capable of climbing, bending, reaching, and walking the plant floor for extended periods.
  • Intermittent sitting for computer work and frequent standing/walking for training delivery.
  • Ability to lift up to 30 lbs. of training materials or equipment.
  • Comfortable wearing required PPE in accordance with plant safety standards.


POSITION DETAILS

  • Position Type: Full-Time
  • Shift: Day shift, extended hours as needed
  • Location: South Carolina
  • Travel Required: Minimal
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Training Specialist

27520 Selma, North Carolina TalentBurst, an Inc 5000 company

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Job Description

Industry: Medical Practice

Title: Clinical QA Training Specialist

Job ID:

Location: Clayton, NC

Duration: 06 months contract (High Chances of Extension)


Description:

Responsible for maintaining and developing training profiles and documentation for Clinical QA and MD/EG departments


Primary responsibilities:

  • Maintain information/documents related to training within Clinical QA and MD/EG departments, including training matrices.
  • Monitor and report status of training requirement completions.
  • Maintain position-specific training curricula for job functions in the Clinical and Clinical QA departments. Knowledge, Skills, and Abilities: Excellent Knowledge and understanding of quality and regulatory requirements for the biotechnology and pharmaceutical industry. Good familiarity with quality systems and compliant maintenance of quality-related documentation and records, including knowledge of electronic document control systems.
  • Proficient in word processing and spreadsheet applications. Proven ability to prioritize competing tasks and meet deadlines to ensure compliance.
  • Communications skills and the ability to work in a cross-functional and multi-cultural team environment. Excellent oral and written co


Education :

Bachelor's degree in scientific or related field.


Experience :

Typically requires minimum of 6 years of relevant experience with document systems within a Quality Organization or related area in the Biologics, Biotech or Pharmaceutical industry

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Training Specialist

91702 Azusa, California Russell Tobin

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Job Description

Job Title: Training Specialist 3 (Contract – 6 Months)

Location: Onsite – Irwindale, CA

Pay Rate: $35–$40 per hour (W2)


About the Role

We are seeking an experienced Training Specialist to join our team on a 6-month onsite contract in Irwindale, CA. This role focuses on designing and delivering impactful training programs while managing learning initiatives through the SuccessFactors Learning Management System (LMS).

You’ll collaborate with instructional designers, business leaders, and subject matter experts to build structured curricula and digital learning assets that align with organizational goals. This is a great opportunity for a seasoned instructional design professional with strong LMS expertise who enjoys both strategy and hands-on development.


Key Responsibilities

  • Design and develop structured training programs and curricula aligned with business needs.
  • Configure and manage learning items, programs, and curricula in SuccessFactors LMS.
  • Maintain accurate setup and reporting within the LMS.
  • Partner with SMEs, instructional designers, and leaders to identify learning needs and define objectives.
  • Develop participant guides, facilitator guides, job aids, assessments, and eLearning modules.
  • Build digital learning assets such as videos, interactive content, and virtual training materials.
  • Conduct job role/task analyses to ensure relevance and effectiveness of training.
  • Manage multiple training projects, meeting deadlines and quality standards.


Required Qualifications

  • 7+ years of experience in instructional design, curriculum development, or learning experience design.
  • Bachelor’s degree in Instructional Design, Education, Organizational Development, or related field (Master’s preferred).
  • Hands-on experience with SuccessFactors LMS (curricula, catalogs, assignment profiles, reporting).
  • Proficiency in eLearning tools such as Articulate Storyline or Adobe Captivate.
  • Strong knowledge of adult learning principles and instructional design models (ADDIE, SAM, etc.).
  • Skilled in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong project management and cross-functional collaboration skills.
  • Excellent communication and stakeholder engagement abilities.


Preferred Qualifications

  • Experience designing virtual instructor-led training (vILT).
  • Familiarity with SCORM, xAPI, and other eLearning standards.
  • Experience managing enterprise-wide training or technical curricula.
  • Certifications in instructional design, project management, or SuccessFactors LMS administration.




Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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Training Specialist

23500 Norfolk, Virginia Highbury Defense Group

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Job Description

This position requires active U.S. national security clearance and the ability to obtain one. To learn more about the security clearance process please access this link. Additionally, travel may be required to customer and subcontractor sites as well as other office locations.

This position is with Highbury Defense Group, an Accelint company . Accelint is dedicated to delivering mission-critical technology and defense solutions that accelerate innovation, readiness, and national security outcomes.

Company Summary:

HDG: We provide technical, cybersecurity, logistics, and program management support to US Department of Defense (DoD) and Department of State (DoS) agencies and select foreign governments and militaries.

Our experience spans decades of operational and strategic support to the DoD, DoS, US Navy, USMC, USAF, and US Army. Our people range from retired and separated military to seasoned defense contractors to new grads. Our success stems from our drive to always provide objective, effective, and cost-efficient advice and solutions to our customers.

About the job:

We are seeking a highly motivated Training Specialist to support the analysis, development, and implementation of Navy training systems and programs. This role involves conducting training needs assessments, evaluating alternative training solutions, supporting curriculum development, and preparing formal documentation in accordance with Navy standards and processes (e.g., NAVEDTRA 130 series).

Duties and Responsibilities:
  • Provide installation support for multiple programs and systems at NAVWAR. In accordance with the Navy Modernization Process (NMP) and following the Enterprise Change Request Process (ECRP), use configuration and change management tools, including SPIDER and CAPS, to ensure that installation packages are delivered in a complete state and in a timely fashion.
  • Monitor development timelines to ensure they are consistent with Integrated Master Schedules and Fielding Plans. Develop and present briefs for NAVSEA Planned Not Authorized (PNA) Reviews, Baseline Locking Events, Platform Configuration Control Boards (PCCB), and Installation Readiness Reviews (IRR).
  • Track all installation documentation in accordance with Ship Maintenance (SHIPMAIN) such as Ship Change Document (SCD), Ship Installation Document (SID), Ship Operation and Verification Test Report (SOVT), Integrated Logistics Support (ILS), and funding documents.
  • Enter and maintain ship installation information within all NAVWAR databases.
  • Conduct Navy Modernization Process (NMP) milestone reviews to ensure program and process compliance.
  • Extract ECRP data from NSERC and other document management systems and ensure that relevant data is entered into Modernization Planning tools and databases.
  • Analyze and recommend actions for routine and emergent ship and shore PEO C4I configuration changes and alteration requests.
  • Routinely employ processes and policies from the Shore Installation Process to include policies listed in SPAWARINST 4720.1, Ship Installation Process Handbook, and Fleet Readiness Certification Board (FRCB).
  • Gather, validate, and prepare ad hoc and regularly scheduled installation-related data calls and metrics.

Additional Responsibilities:

Develop and update key training and manpower documents:

o Naval Training System Plans (NTSP) (CDRL A004)

o Training Program Structures & Course Data (CDRL A008)

o Manpower Estimates (ME) and Training Estimates (TE)

o Job Duty Task Analysis (JDTA) in accordance with NAVEDTRA and OPNAV guidance

Requirements

Required Qualifications:

o Bachelor's degree in Education, Instructional Design, Human Factors, or related field

o 3-5+ years of experience in training systems analysis, instructional systems design, or curriculum development

o Familiarity with DoD/Navy training documentation and processes (e.g., NAVEDTRA, NTSP, JDTA)

o Experience conducting BCAs, TSRA, or TSA

o Strong written communication and technical writing skills

o Proficiency in Microsoft Office and related documentation tools

o Active DoD Security Clearance

Desired Qualifications:

o Prior experience supporting Navy or DoD training programs

o Working knowledge of Human Systems Integration (HSI) principles

o Active DoD Security Clearance

Clearance Information: Some positions will require access to U.S. National Security information. Positions that require this access will be required to receive and maintain a U.S. government personnel security clearance (PCL). In order to qualify for this position, the candidate must be a US Citizen and either currently possess this National Security eligibility or be able to complete the investigation application process with a favorable determination and maintain that eligibility throughout their employment.

EEOC & Know Your Rights: Accelint companies are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or any other status protected by applicable federal, state, and local law. We ensure that all employment decisions, including hiring, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, and business needs. For more information about your rights, please review the "Know Your Rights" poster from the Equal Employment Opportunity Commission (EEOC).

ADA: In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation within the application and selection process, please contact

E-Verify: Accelint companies utilizes E-Verify to confirm employment eligibility to work in the United States. Verification occurs after the employee has been hired and completes the Form I-9.

Benefits include:

• Health, dental, vision, disability / life insurance (subject to minimum hours requirement)

• Paid sick leave

• 40l(k) investment plan
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Training Specialist

85261 Scottsdale, Arizona TEKsystems

Posted 1 day ago

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*Training Specialist (Temporary Assignment)* *Location:* Remote - Must reside in CA, NM, AZ, NV, or TX
*Duration:* Through March 2026 (with potential for extension)
*Employment Type:* Temporary / Contract
*About the Role* We're seeking a detail-oriented and collaborative *Training Specialist* to support our HR Training team during a leave of absence. This is a *project-focused role* ideal for someone with strong documentation and curriculum development skills who can hit the ground running.
While direct training delivery will be limited, this position plays a critical role in shaping the learning experience across departments by enhancing our internal documentation and supporting training initiatives.
*Key Responsibilities*
* Create and update Microsoft-based Desktop Procedures using *Shelf* documentation software.
* Collaborate across departments to ensure training materials are consistent and transition smoothly between modules.
* Support the design, development, and delivery of new training initiatives during designated project periods.
* Review incoming documentation requests and partner with supervisor teams to identify and fill learning gaps.
* Apply advanced curriculum development knowledge to improve staff development resources.
* Build and refine decision tree processes to support learner navigation and understanding.
*Qualifications*
* 2-4 years of corporate training experience (preferred).
* Advanced proficiency in *Microsoft Word, Excel, and PowerPoint*.
* Experience with *Shelf* software (preferred).
* Familiarity with *Learning Management Systems (LMS)* and soft skills facilitation (preferred).
* Strong organizational and communication skills.
* Ability to work independently and manage multiple documentation projects.
*Why Join Us?*
* Work remotely from select states (CA, NM, AZ, NV, TX).
* Contribute to meaningful training initiatives that impact employee development.
* Gain exposure to cross-functional collaboration and curriculum design.
* Be part of a supportive team during a high-impact project period.
*About the Opportunity* This role is open due to a *leave of absence* and is expected to run through *March 2026*, with the possibility of extension. If you're passionate about training support and documentation, and thrive in a remote, project-driven environment, we'd love to hear from you.
*Pay and Benefits*
The pay range for this position is $35.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Oct 21, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Training Specialist

85249 Chandler, Arizona ASSA ABLOY Group

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Training Specialist

Location: Contiguous US (must live within commuting distance of a major airport)

ASSA ABLOY is a global leader in door opening solutions dedicated to providing a safe, secure, and accessible building environment. Every day, we help billions of people move through a safer, more open world with ease. If youve ever walked through an automatic door, stayed in a hotel, or gone through passport control, youve probably used one of our products or services. ASSA ABLOYs offerings include products and services related to locks, doors, gates, and entrance automation such as controlling access and confirming identities with keys, cards, tags, mobile and biometric identity verification systems, mechanical and digital locks, cylinders, security doors and automated entrance

Are you as passionate as we are in servicing our customers in the healthcare, school, university, military, and commercial building setting? We provide unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing services, technical support, etc.) to ensure well-functioning doorway systems in the commercial building industry. If so, we have an exciting opportunity on our team that is meant for you.

What you will be doing:

The Training Specialist will be responsible for conducting and delivering ASSA ABLOY product trainings, seminars, workshops, and schools, both live and virtual, for contract hardware and wholesale distributors, security professionals/locksmiths, systems integrators, architects, end users, and internal employees.

This individual will work closely with product managers, subject matter experts, trainers, engineers, marketing, sales representatives, and customers to ensure that our content is current and relevant and that objectives are established and met for each training session. They will also work closely with the Training Content Development Manager to create and maintain detailed lesson plans and materials for each training session. This includes everything from presentations and videos to exercises and assessments.

Key areas you will contribute to the role include:

  • Conduct, direct, and coordinate "in-house" technical and product training for all ASSA ABLOY brands.
  • Coordinate and conduct training seminars/workshops for our customers and local sales offices
  • Manage the established training budget.
  • Develop training aids and materials in conjunction with Training Content Development Manager.
  • Provide logistical support for conducting training at ASSA ABLOY training centers and customer locations.
  • Stay current with adult training methods and tools.

What we are looking for:

  • Excellent communication and organizational skills; pleasant demeanor and speaking voice when dealing with the public and fellow employees; extremely accurate in data entry; strong attention to detail.
  • Ability to organize broad information from numerous sources into cohesive, usable, and effective content.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent interpersonal skills, to build networks and relationships.
  • Superb oral and written communication skills.
  • You have the ability to read and comprehend complex instructions, correspondence, and memos in English.
  • Ability to write professional correspondence in English.
  • Ability to effectively present information in one-on-one and in group situations to customers, clients, and other employees of the organization.
  • Extensive knowledge of commercial doors and frames, architectural hardware with a specific focus on access control/electromechanical products.
  • Excellent written, verbal, and visual graphics design skills.
  • Good organizational skills, creative ability, and attention to detail.
  • Excellent public speaking skills, including facilitating large groups.
  • Ability t o travel (60% both regionally and nationally) and meet to the requirements of customers.
  • Ability to perform responsibilities both in a home office environment or while traveling.

Education and/or experience:

  • Your background includes a Bachelors or Masters degree (preference for specialization in related curricula such as: training and development, education, communications, organizational development, or similar), or have work experience commensurate with, minimum high school/GED diploma.
  • 5 years of experience in training, teaching, sales, or related.
  • Experience with conducting instructor-led training workshops - both classroom and hands-on product installations.
  • Experience with e-learning, learning management systems, Articulate/Rise 360, and Salesforce a plus.
  • Experience in developing e-learning and instructor-led training modules a plus.
  • Previous management experience a plus.
  • Knowledge of all, some, or equivalents: Docebo LXP, Adobe AEM, InDesign, Captivate, Cornerstone, SuccessFactors, Video Editing software as well as web and mobile UI/UX (responsive) is desired.
  • Proficiency in Microsoft Office tools Word, Excel, and PowerPoint.

Special considerations:

  • This position may be remote, but requires 60% travel both regionally and nationally.
  • This position does not have supervisory responsibilities.
  • Must be regularly available and willing to work assigned schedule or other hours as the Company determines is necessary or desirable to meet its business needs.
  • Must be available and willing to work overtime and on weekends as the Company determines is necessary or desirable to meet its training and needs.
  • Must be available and willing to travel to such locations and with such frequency as the Company determines is necessary or desirable to meet its business needs.
  • While performing the functions of this position, the employee is frequently required to sit, stand, walk, stoop and kneel; use hands, reach with hands and arms; communicate clearly and effectively. Ability to lift and carry up to 50 lbs of sample and display material for presentations.

ASSA ABLOY offers a competitive compensation and benefits package, including bonus, a 401(k) plan, education assistance, and an environment that reflects our commitment to our employees. The wage range for this role considers a broad scope of factors that are considered when making compensation decisions. Pay within each range is based on a variety of factors including, but not limited to, to primary work job-related knowledge, skills, experience, training, licensure and certifications, business requirements, geographic location and other business and organizational needs. This salary range is a reasonable estimate for this position at the time of posting. ASSA ABLOY conducts regular review of compensation ranges and therefore reserves the right to alter this range at any given time.

Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers' lives. As the global leader in door opening solutions, we are using the latest technologies to open doors to events, hospitals, education, homes, hotels, airports and businesses. Joining ASSA ABLOY means being part of a fast-moving company with many opportunities.

Lets open the doors to the future together!

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

#LI-Remote

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer, more secure, and easier to access.

As an employer, we value results not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, its important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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Training Specialist

77592 Texas City, Texas MCI Careers

Posted 2 days ago

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Job Description

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical in ensuring that new hire agents are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a strong understanding of training methodologies, and the ability to mentor and motivate employees.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:
  • Lead initial training and coaching sessions for new hire agents to ensure they understand the company's products, services, and procedures.
  • Create educational materials such as digital presentations, manuals, and instructional videos.
  • Conduct regular refresher sessions to keep agents updated on new products and services.
  • Measure the effectiveness of training sessions and prepare progress reports.
  • Observe daily operations and identify areas where agents need additional training.
  • Provide on-the-job coaching to help agents improve their performance.
  • Offer ongoing support and mentorship to both new and experienced agents.
  • Design and maintain Standard Operating Procedures (SOPs) for training and operations.
  • Identify and implement best practices to enhance training effectiveness.
  • Work closely with team leaders and managers to ensure training aligns with organizational goals.
  • Keep stakeholders informed about training initiatives and progress.
  • Manage the onboarding process for new hires to ensure a smooth transition.
  • Handle administrative processes related to new hires.
  • Provide guidance and support to new hires to help them adapt to the company culture and expectations.
CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
  • High School Diploma
  • 3-4 years of experience working as a call center trainer or team leader.
  • Proven experience in designing and delivering training programs.
  • Familiarity with adult learning principles and various training methodologies.
  • Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology.
  • Proficiency in using Zoom as a training environment.
  • Understanding of call center metrics, KPIs, and operational procedures.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills to effectively mentor and motivate trainees.
  • Ability to assess training effectiveness and identify areas for improvement.
  • Flexibility to adapt training programs to meet the evolving needs of the call center.
  • Strong organizational skills with attention to detail.
COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations
  • Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)


REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
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