2,777 Director Of Business Continuity jobs in the United States

Job Classification:
Corporate - Risk

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology and Operations (GTO) team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you'll unlock an exciting and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions.

Your Team & Role

As a Director, Enterprise Business Continuity Management in the Chief Operations Office, team you will collaborate with GTO's various functional areas, individual business units/corporate functions, and other control functions to evolve our Business Continuity strategy toward Operational Resilience.

This team is responsible for maintaining a governance structure and associated policies and standards to enable enterprise-level oversight of business continuation risk. This team is also responsible for building out our Business Service framework that aligns to industry standard Operational Resilience concepts. The team ensures the organization is well-prepared to respond to, recover from and adapt to business disruptions-whether from technology failures, third-party risk, natural disasters, or other crisis- while safeguarding critical business services, protecting stakeholders, and maintaining regulatory compliance. In this role, you will assist in the development of resilience strategies, policies, and framework that reflect changes to the environment and business operations.

The ideal candidate will combine deep expertise in business continuity, disaster recovery, risk assessment with a forward-thinking mindset to embed resilience across all business units, technology, and corporate functions.

Here is What You Can Expect on a Typical Day

• Lead the enterprise-wide business continuity program, ensuring business units have robust, actionable plans that protect critical operations and enable timely recovery during disruptions.
• Oversee the execution of business impact assessments, continuity planning/testing, and recovery strategy development across all business lines.
• Help lead the organization's shift toward an integrated Operational Resilience model, embedding resilience thinking across services, processes, and systems.
• Partner with the BC community to assess and refine recovery strategies based on changes in business operations, technology, and risk environment.
• Establish and manage governance structures to oversee business continuity and resilience program performance and continuous improvement.
• Oversee resilience testing, scenario analysis, and lessons-learned frameworks that complement business continuity planning.
• Collaborate with all business units, Risk Management, Cybersecurity, Technology and Third-Party risk teams to ensure cross-functional integration and resilience.
• Champion a resilience-driven culture by providing training, awareness, and engagement programs across all levels of the organization.

• Bachelor's degree in Business, Risk Management, Operational Resilience, or related field.
• 10+ years of experience in Business Continuity, Disaster Recovery, Crisis Management, or Operational Resilience
• Proven experience building and leading mature enterprise business continuity programs
• Demonstrated ability to evolve continuity programs toward holistic operational resilience models
• Ability to lead independently with minimal guidance and optimally leverage diverse ideas, experiences, thoughts, and perspectives to the benefit of the organization
• Exceptional leadership, interpersonal, and communication skills with the ability to influence at all levels.
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
• Experience using Open Pages, Fusion Risk Management and ServiceNow
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges.
• Ability to rapidly find, assimilate and correlate information correctly.
• Strong analytical, critical thinking skills and solution oriented
• Demonstrated ability to influence with comfort and ability working between organizational structures to effect significant change, self-starter comfortable working independently and within a team environment
• Exceptional verbal and written communication skills, including the ability to connect, build relationships and influence business leaders, across all levels
• Lead and effectively leverage diverse ideas, experiences, thoughts, and perspectives to benefit of the organization.

• Market competitive base salaries, with a yearly bonus potential at every level .
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave .
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to 1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Director, Enterprise Business Continuity Management page is loaded

Job Classification:

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology and Operations (GTO) team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, youll unlock an exciting and impactful career all while growing your skills and advancing your profession at one of the worlds leading financial services institutions.

Your Team & Role

As a Director, Enterprise Business Continuity Management in the Chief Operations Office, team you will collaborate with GTOs various functional areas, individual business units/corporate functions, and other control functions to evolve our Business Continuity strategy toward Operational Resilience.

This team is responsible for maintaining a governance structure and associated policies and standards to enable enterprise-level oversight of business continuation risk. This team is also responsible for building out our Business Service framework that aligns to industry standard Operational Resilience concepts. The team ensures the organization is well-prepared to respond to, recover from and adapt to business disruptions-whether from technology failures, third-party risk, natural disasters, or other crisis- while safeguarding critical business services, protecting stakeholders, and maintaining regulatory compliance. In this role, you will assist in the development of resilience strategies, policies, and framework that reflect changes to the environment and business operations.

The ideal candidate will combine deep expertise in business continuity, disaster recovery, risk assessment with a forward-thinking mindset to embed resilience across all business units, technology, and corporate functions.

Here is What You Can Expect on a Typical Day

• Lead the enterprise-wide business continuity program, ensuring business units have robust, actionable plans that protect critical operations and enable timely recovery during disruptions.

• Oversee the execution of business impact assessments, continuity planning/testing, and recovery strategy development across all business lines.

• Help lead the organizations shift toward an integrated Operational Resilience model, embedding resilience thinking across services, processes, and systems.

• Partner with the BC community to assess and refine recovery strategies based on changes in business operations, technology, and risk environment.

• Establish and manage governance structures to oversee business continuity and resilience program performance and continuous improvement.

• Oversee resilience testing, scenario analysis, and lessons-learned frameworks that complement business continuity planning.

• Collaborate with all business units, Risk Management, Cybersecurity, Technology and Third-Party risk teams to ensure cross-functional integration and resilience.

• Champion a resilience-driven culture by providing training, awareness, and engagement programs across all levels of the organization.

The Skills & Expertise You Bring

• Bachelors degree in Business, Risk Management, Operational Resilience, or related field.

• 10+ years of experience in Business Continuity, Disaster Recovery, Crisis Management, or Operational Resilience

• Proven experience building and leading mature enterprise business continuity programs

• Demonstrated ability to evolve continuity programs toward holistic operational resilience models

• Ability to lead independently with minimal guidance and optimally leverage diverse ideas, experiences, thoughts, and perspectives to the benefit of the organization

• Exceptional leadership, interpersonal, and communication skills with the ability to influence at all levels.

• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business

• Experience using Open Pages, Fusion Risk Management and ServiceNow

• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges.

• Ability to rapidly find, assimilate and correlate information correctly.

• Strong analytical, critical thinking skills and solution oriented

• Demonstrated ability to influence with comfort and ability working between organizational structures to effect significant change, self-starter comfortable working independently and within a team environment

• Exceptional verbal and written communication skills, including the ability to connect, build relationships and influence business leaders, across all levels

• Lead and effectively leverage diverse ideas, experiences, thoughts, and perspectives to benefit of the organization.

Youll Love Working Here Because You Can

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, well help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. Youll be surprised by what this rock-solid organization has in store for you.

• Market competitive base salaries, with a yearly bonus potential at every level .

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave .

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to 1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email .

If you are experiencing a technical issue with your application or an assessment, please email to request assistance .

• Own and conduct the Enterprise Business Impact Analyses (BIA) and assist business leaders in determining business processes and identifying criticality, recovery time objectives (RTO), recovery point objectives (RPO), maximum tolerable downtimes (MTD) and map critical dependencies.
• Conduct business continuity risk assessment for the enterprise, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions.
• Develop and maintain business continuity plans; reviews, revises, and expands existing protocols (call tree, recovery team, contact information, alternate site requirements, roles and responsibilities, scenario procedures, etc.)
• Coordinates with 3rd party vendor relationship managers to establish, document, and test 3rd party contingency plans, resolution plans and coordinates testing and performance management.
• Establish BC testing methodologies; schedule - coordinate the exercises with recovery support and technical services groups. Testing to include Alternate Site Testing, Table-Tops, Call Tree Testing, 3rd Party Testing.
• Facilitate BC exercises for business units, applications, systems, and platforms; coordinate the post-exercise evaluation - follow-up process, including status reporting, issue tracking and improvement recommendations.
• Contributes to the development of the Bank's enterprise incident and crisis management plans.
• Regularly interacting with various technology support group management - staff for the purpose of planning, directing, controlling and maintaining Valley's recovery planning documentation and alternate site exercise - validation program.
• Identify, review - verify all resources and critical documents; ensure that information is current and compiled in business continuity planning documentation. Assemble inventory of alternate site requirements (files, computer systems, applications, etc.), components essential for alternate site processing and operations.
• Provide 7X24, on-call support for any emergency which may require activation of all or part of the Business Recovery or Disaster Recovery plans.
• Participate in internal and external audits related to the BC/DR Program, Enterprise Resiliency Program or Enterprise Resiliency related capabilities.

• Thorough knowledge - understanding of FFIEC's Business Continuity Management framework.
• Strong background in Business Continuity, Disaster Recovery and Operational Resiliency knowledge.
• Strong written - verbal communications skills and the ability to interface with all levels of management.
• Strong background and understanding of US Financial Institutions key functions, processes and resources.
• Proficient in MSOffice Suite (Word, Excel, PowerPoint, Visio, and Project Management applications).
• Ability to build positive relationships across multiple stakeholders, senior leadership team, and department heads, etc.
• Executive-level written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate BCP/DR related concepts to technical and nontechnical audiences.
• Poise and ability to act calmly and competently in high-pressure, high-stress situations.
• Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.

• Bachelor's degree in a related field, Financial Industry or Banking background.
• Minimum of 5 years of related experience with at least 4 years of Business Continuity and/or Disaster Recovery Management (or comparable) experience.
• Associate Business Continuity Planner (ABCP) or similar industry certification.

• Certified Business Continuity Planner (CBCP) or similar industry certification.

• Configure and customize ServiceNow BCM module to meet enterprise requirements
• Integrate ServiceNow BCM with existing ServiceNow applications (ITSM, ITOM, CMDB) and third-party systems
• Develop custom forms, business rules, and UI policies to optimize BCM functionality
• Manage ServiceNow BCM system upgrades, patches, and feature enhancements
• Utilize ServiceNow CMDB integration to identify and map critical IT services and dependencies
• Configure business impact analysis (BIA) tools and automated RTO/RPO calculations
• Develop service dependency mapping and single point of failure identification procedures
• Design and implement standardized business continuity plan templates within ServiceNow BCM
• Configure automated plan maintenance, version control, and approval workflows
• Develop comprehensive ServiceNow BCM training programs for all user types
• Create user guides, process documentation, and self-service resources
• Conduct training sessions and workshops for platform users and administrators
• Monitor ServiceNow BCM performance and identify optimization opportunities
• Implement automated feedback collection and analysis procedures
• Develop continuous improvement workflows and enhancement tracking systems
• Must complete daily reporting activities
• Other duties as assigned

• 5-7 years of experience in business continuity planning, disaster recovery, or enterprise risk management roles.
• 3-5 years of hands-on ServiceNow platform experience, including at least 2 years working with ServiceNow GRC modules (BCM, Risk Management, or Policy & Compliance)
• Strong background in enterprise software implementation and integration projects, preferably with ServiceNow or similar platform technologies.
• Experience leading cross-functional implementation projects, managing stakeholder relationships, and driving organizational change.
• Knowledge of ServiceNow Platform Architecture - Deep understanding of ServiceNow BCM module, CMDB integration, and workflow automation
• Knowledge of Business Continuity Standards - ISO 22301, NFPA 1600, and industry-specific regulatory frameworks
• Knowledge of Risk Management Methodologies - Quantitative and qualitative risk assessment, business impact analysis, and threat modeling
• Knowledge of IT Infrastructure and Services - Enterprise architecture, cloud services, disaster recovery technologies, and ITIL frameworks
• Knowledge of Integration Technologies - REST/SOAP APIs, middleware platforms, and enterprise system connectivity
• Skilled in ServiceNow Development - Advanced scripting, custom application development, and system configuration
• Skilled in Workflow Automation - Process design, orchestration, and automated response system development
• Skilled in Data Analysis and Reporting - Performance analytics, dashboard creation, and compliance reporting
• Skilled in System Integration - API development, data synchronization, and third-party platform connectivity
• Skilled in Testing and Validation - Exercise design, automated testing workflows, and results analysis
• Skilled in Project Management - Large-scale implementation planning, resource coordination, and stakeholder management
• Skilled in Crisis Management - Incident response coordination, emergency communication, and recovery planning
• Ability to Perform Systems Thinking - Understanding complex interdependencies and cause-effect relationships
• Ability to Perform Problem-Solving - Root cause analysis, solution design, and optimization identification
• Ability to Communicate Technical Information - Clear procedure writing, user guide creation, and system documentation
• Ability to Engage Stakeholders - Executive presentation, cross-functional collaboration, and change management
• Ability to Lead Change Management - Organizational transformation, user adoption, and cultural integration
• Ability to Make Risk-Based Decisions - Risk-based judgments, priority setting, and resource optimization
• Ability to Coordinate Cross-Functional Teams - Team leadership, resource allocation, and performance management
• Ability to Drive Continuous Improvement - Innovation promotion, best practice implementation, and optimization culture
• Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.
• Ability to follow established processes and practices.
• Ability to adhere to compliance standards.
• Ability to ensure thorough and complete communication with all stakeholders and the chain of command, including immediate and appropriate follow-through.

• Bachelor's Degree in Computer Science or another related field.

• $115,000.00

• Tallahassee, Florida

• Health Benefits (Medical, Dental, Vision and Hearing)
• Retirement Benefits (401k)
• Paid Time Off (For Qualifying Members)

Location: Preference is within the state of FL, however will consider remote options for the right candidate

JOB SUMMARY:

The Business Continuity Analyst and Emergency Response Coordinator is responsible for supporting the Business Continuity Program Manager by conducting risk assessments and business impact analyses, assisting in the development of recovery strategies, and monitoring and reporting on the effectiveness of the business continuity plan. This role is crucial for ensuring the organization can continue operations during and after disruptions, and for coordinating immediate responses to emergencies.

Key Responsibilities:

• Assist in BCP plan development and maintenance
• Conduct Risk Assessments: Identify potential threats and vulnerabilities that could impact business operations.
• Business Impact Analyses: Evaluate the effects of disruptions on critical business functions and processes.
• Assist in Developing Recovery Strategies: Help create plans to restore critical functions and services, including disaster recovery.
• Monitor and Report: Track the effectiveness of the business continuity plan and provide regular updates to the Business Continuity Program Manager.
• Emergency Response Coordination: Develop and implement emergency response procedures and coordinate response efforts during incidents.

Emergency Response Coordination:

Develop and implement emergency response procedures and coordinate response efforts during incidents. Emergency Response Coordination: Develop and implement emergency response procedures and coordinate response efforts during incidents.

EDUCATION and/or EXPERIENCE:

• Bachelor's degree in business administration, Risk Management, Information Technology, Emergency Management, or a related field.
• Minimum 3-5 years of experience in business continuity, risk management, emergency response, or a related field.

Skills :

• Proficiency in risk assessment and business impact analysis methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of emergency response protocols and procedures.

Preferred Certifications :

• Certified Business Continuity Professional (CBCP) or similar certification
• Certification in emergency management (e.g., Certified Emergency Manager (CEM))

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

#LI-PF

Location: Preference is within the state of FL, however will consider remote options for the right candidate

JOB SUMMARY:

The Business Continuity Analyst and Emergency Response Coordinator is responsible for supporting the Business Continuity Program Manager by conducting risk assessments and business impact analyses, assisting in the development of recovery strategies, and monitoring and reporting on the effectiveness of the business continuity plan. This role is crucial for ensuring the organization can continue operations during and after disruptions, and for coordinating immediate responses to emergencies.

Key Responsibilities:

• Assist in BCP plan development and maintenance
• Conduct Risk Assessments: Identify potential threats and vulnerabilities that could impact business operations.
• Business Impact Analyses: Evaluate the effects of disruptions on critical business functions and processes.
• Assist in Developing Recovery Strategies: Help create plans to restore critical functions and services, including disaster recovery.
• Monitor and Report: Track the effectiveness of the business continuity plan and provide regular updates to the Business Continuity Program Manager.
• Emergency Response Coordination: Develop and implement emergency response procedures and coordinate response efforts during incidents.

Emergency Response Coordination:

Develop and implement emergency response procedures and coordinate response efforts during incidents. Emergency Response Coordination: Develop and implement emergency response procedures and coordinate response efforts during incidents.

EDUCATION and/or EXPERIENCE:

• Bachelor's degree in business administration, Risk Management, Information Technology, Emergency Management, or a related field.
• Minimum 3-5 years of experience in business continuity, risk management, emergency response, or a related field.

Skills :

• Proficiency in risk assessment and business impact analysis methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of emergency response protocols and procedures.

Preferred Certifications :

• Certified Business Continuity Professional (CBCP) or similar certification
• Certification in emergency management (e.g., Certified Emergency Manager (CEM))

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

#LI-PF

Location: Preference is within the state of FL, however will consider remote options for the right candidate

JOB SUMMARY:

The Business Continuity Analyst and Emergency Response Coordinator is responsible for supporting the Business Continuity Program Manager by conducting risk assessments and business impact analyses, assisting in the development of recovery strategies, and monitoring and reporting on the effectiveness of the business continuity plan. This role is crucial for ensuring the organization can continue operations during and after disruptions, and for coordinating immediate responses to emergencies.

Key Responsibilities:

• Assist in BCP plan development and maintenance
• Conduct Risk Assessments: Identify potential threats and vulnerabilities that could impact business operations.
• Business Impact Analyses: Evaluate the effects of disruptions on critical business functions and processes.
• Assist in Developing Recovery Strategies: Help create plans to restore critical functions and services, including disaster recovery.
• Monitor and Report: Track the effectiveness of the business continuity plan and provide regular updates to the Business Continuity Program Manager.
• Emergency Response Coordination: Develop and implement emergency response procedures and coordinate response efforts during incidents.

Emergency Response Coordination:

Develop and implement emergency response procedures and coordinate response efforts during incidents. Emergency Response Coordination: Develop and implement emergency response procedures and coordinate response efforts during incidents.

EDUCATION and/or EXPERIENCE:

• Bachelor's degree in business administration, Risk Management, Information Technology, Emergency Management, or a related field.
• Minimum 3-5 years of experience in business continuity, risk management, emergency response, or a related field.

Skills :

• Proficiency in risk assessment and business impact analysis methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of emergency response protocols and procedures.

Preferred Certifications :

• Certified Business Continuity Professional (CBCP) or similar certification
• Certification in emergency management (e.g., Certified Emergency Manager (CEM))

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

#LI-PF