8,526 Director Of Qa jobs in the United States

Your Platform

Founded in 1979, Activision has continuously disrupted the world of entertainment as a leader in the videogame industry. With a history of delivering iconic game changers -- like Pitfall® , Tony Hawk®, Guitar Hero®, Crash Bandicoot™, Skylanders ™ and Call of Duty ® -- our obsession is delighting our players around the globe. Focused and committed to innovation, we consistently deliver the most beloved, engaging and successful entertainment.

And while we have world-class franchises, infrastructure and resources, our success comes from a passionate, talented and diverse team of people producing greatness together. So, if you’re interested in our biggest priority, it’s our people.

We’re currently driving the next era for our company and community by creating amazing experiences for fans and continuing to make Activision an inclusive place where everyone can thrive.

Join us, make history. To learn more, check us out at or @Activision on Instagram, X, Facebook and LinkedIn.

Your Mission

The QA Director is responsible for overseeing multiple projects and teams through the Quality Assurance test process. The QA Director at Activision is the primary point of contact for all QA matters on multiple concurrent projects. Additionally, the QA Director is responsible leading the performance management process; ensuring that both the testing population and management team are held accountable to the standards set by the department’s senior leadership Reporting to the Senior Director, the QA Director works closely with the various Studio leaders as well as the internal QA management team to create test plans, refine testing procedures using our internal tools while also championing innovation where possible, improve QA efficiency and help drive the success of the QA team.

This involves assigning and managing test leads and test teams, planning and managing the QA budget and test plan, coordinating with the Studio management team as well as first parties, and overseeing the entire test effort from beginning to end. The QA Director works to ensure that each project is tested in line with best company practices, and participates in overall department planning, process improvement, performance management, leadership development, and policy making.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• With the support of QA Managers and in conjunction with the Project Lead teams, oversee the entire internal QA effort at the Bloomington, MN office.

• Coordinate and oversee all Activision QA efforts. Work directly with QA management and Studio teams, assisting on projects to ensure all testing areas are covered, that test plans are being followed, and that the collective effort of all QA for the title is working in concert.

• Ensure that Activision games ship at the highest possible quality by putting processes in place to test all areas of the game, and by highlighting issues to the Studio Leaders. Push back against the Studios when you feel that they may be choosing not to address an issue in error.

• Work with Senior Project Leads, Project Leads, and Associate Project Leads to ensure QA provides work in progress dev testing where needed to Studio leadership.

• Ensure that first party technical requirements are properly tested and bugged.

• Identify areas of opportunities within the QA department that could be streamlined or improved upon via various process improvement methodologies, utilizing AI where applicable.

• Work with QA management to maintain the highest level of Jira cleanliness. Organize frequent regressions to clear out stale issues. Actively cull orphaned components and fields.

• Partner with the various management teams within QA, from Senior Project Leads to the Associate Project Lead levels, to identify better ways to report bugs found during testing and report back to the larger testing team so that they can be reproduced and logged.

• Create a streamlined process for allowing developers to make testing requests and a method by which those requests or tickets can be tracked in a queue.

• Provide accurate and timely test plans and workforce estimates to all stakeholders to inform decision making and budgeting.

• Work with QA management to determine the best ways that the department can support all the Studios. Determine types of testing coverage, tools that can be implemented, etc., to allow QA to meet the needs of all Studios.

• Proactively identifies and solves productivity and personnel issues, partnering with Human Resources and Employee Relations regularly to ensure policies and practices are upheld consistently.

• Leads by example. Supports and mentors site leads, to help them grow and own their own areas.

• Build a culture of performance management through every level of the QA department, emphasizing accountability, development, and building a talent bench of future managers.

• Prepare qualitative assessments and data driven tracking reports

• Help develop and evolve new and existing Quality Assurance methodologies at Activision.

• Act as the liaison between QA and the various Studios that produce our titles.

• Work directly with the Studios to improve build delivery times and efficiency.

• Work closely with the automation team to drive testing initiatives and incorporate tools into the testing process.

• Must excel at communication with the various groups within the organization, such as Development teams, Central Tech, Automation and QA Leadership.

• Partner with our external test teams to ensure quality output and best practices are maintained

• Identify and anticipate risks. Present solutions.

• Provide regular reports of key actions and risks at various levels of detail.

Player Profile

Minimum Requirements:

• 12+ years of applicable experience in the video game industry and at least 4 years leading a large-scale departmental team.

• Comprehensive understanding of testing methodologies, test plan organization, and technical requirements.

• Leadership and the ability to teach and impart their experience and knowledge unto others. This includes having demonstrated experience in people and leadership development.

• Analyzing a combination of performance metrics and documented feedback to champion a culture of performance management within a large population of individual contributors and leaders.

• Track record of comprehensive test plans being successfully executed leading to the timely delivery of quality projects.

• Strong time-management skills with the ability to focus on priorities, manage change and be flexible to changing requests, delegate responsibilities, and deliver against agreed deadlines.

• Proficiency in MS Office

• Proficiency in use of database and defect tracking tools, e.g. Hansoft, Jira, DevTrack. Testrail

• Exemplary written and verbal communication skills.

• Proven ability to work under rapid development cycles.

• Very organized.

• Open-minded personality and team-player mentality.

• Knowledgeable of our games and experience with all facets of first person shooters (Single Player, Multi-Player, Co-Op).

Our World

Activision Blizzard, Inc is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty ®, World of Warcraft® , Overwatch ®, Diablo ®, Candy Crush ™ and Bubble Witch ™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;

• 401(k) with Company match, tuition reimbursement, charitable donation matching;

• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;

• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;

• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting .

In the U.S., the standard base pay range for this role is $107,200.00 - $198,320.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

We are seeking a visionary and results-driven Director of Quality Assurance to lead our software development quality assurance and engineering efforts within the dynamic mortgage industry. You will be instrumental in defining and executing a comprehensive quality strategy that leverages cutting-edge AI and test automation, drives cost optimization, and ensures the delivery of high-quality, compliant mortgage software solutions. This leadership role demands a blend of deep technical expertise, strong leadership, and excellent cross-functional collaboration to navigate the complexities of mortgage technology development and deliver impactful results.

Responsibilities:

• Develop and implement a strategic quality engineering roadmap for our mortgage software products, aligning with business objectives, regulatory requirements, and industry best practices.

• Champion a quality-first mindset throughout the software development lifecycle (SDLC), fostering a culture of excellence, ownership, and continuous improvement among engineering and QA teams.

• Lead, mentor, and inspire a high-performing team of quality engineers, promoting professional growth and the adoption of cutting-edge technologies like AI and test automation.

• Drive the adoption and integration of AI and machine learning techniques within the software testing process, focusing on areas such as:

• Intelligent test case generation and optimization.

• AI-powered visual testing for user interfaces and experience.

• Predictive analytics to identify potential defects early in the SDLC.

• Lead the development and implementation of advanced test automation frameworks for our mortgage software, ensuring high test coverage, efficiency, and scalability across platforms.

• Evaluate, select, and integrate AI-driven testing tools and platforms, demonstrating a clear understanding of their ROI and impact on overall quality and cost.

• Ensure the responsible and ethical use of AI models within testing, addressing data governance, and bias detection.

• Proactively identify opportunities to optimize quality assurance costs through the strategic application of AI, automation, and efficient resource allocation.

• Define and track key quality metrics and KPIs, utilizing data-driven insights to evaluate the effectiveness of quality initiatives and demonstrate a quantifiable ROI on technology investments.

• Manage the QA engineering budget effectively, prioritizing investments that align with strategic objectives and maximize efficiency.

• Implement strategies to streamline test environment management, minimizing infrastructure costs and maximizing utilization.

• Foster strong collaborative relationships with product management, engineering, DevOps, and other cross-functional teams to embed quality throughout the SDLC and ensure successful product delivery.

• Communicate complex technical concepts, quality strategies, and AI-driven insights clearly and concisely to diverse audiences, including senior leadership, stakeholders, and external partners.

• What You’ll Bring

• Bachelor's degree in Computer Science, Engineering, or a related field; a Master's degree is highly preferred.

• 10+ years of experience in software quality assurance or quality engineering within the mortgage or financial technology industry.

• Minimum of 5 years in a senior leadership role, with a proven track record of leading and scaling quality engineering teams.

• Deep expertise in software development methodologies (e.g., Agile, Scrum, DevOps), testing methodologies, and quality best practices.

• Hands-on experience implementing and managing AI and test automation solutions, with a strong understanding of relevant tools, frameworks, and techniques.

• Thorough understanding of the mortgage industry, including loan origination systems, servicing platforms, regulatory compliance (e.g., TRID, RESPA, CFPB), and industry standards like those from Fannie Mae and Freddie Mac, is preferred.

• Strong financial acumen and demonstrated ability to manage budgets, optimize costs, and demonstrate ROI for technology investments.

• Exceptional leadership, communication (both written and verbal), and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

• Comprehensive Medical, Dental, and Vision

• Paid Time Off Programs including vacation, holidays, illness, and parental leave

• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

• Retirement benefits, life insurance, 401k match, and tuition reimbursement

• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit:

For residents with state required benefit information, additional information can be found at:

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role

• Mid-range - Experience and skills align with proficiency in the role

• Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$140,000 - $175,000

Work Model

OFFICE

1. QA Strategy & Leadership (20%)

• Develop and implement a comprehensive QA strategy, framework, and best practices across all brand sites.
• Lead the QA team and/or vendor partners, ensuring efficient resourcing and consistent execution.
• Define quality metrics, acceptance criteria, and go/no-go decision processes for releases.

1. Testing & Release Management (40%)

• Oversee functional, regression, cross-browser, cross-device, and performance testing for new features, site enhancements, and bug fixes.
• Coordinate with product managers, developers, and designers to ensure issues are identified and resolved before launch.
• Manage testing schedules in alignment with development sprints, promotional calendars, and seasonal release timelines.

1. Vendor & Integration QA (10%)

• Validate and approve third-party tech vendor integrations, ensuring they meet functional, security, and performance standards.
• Oversee QA for platform migrations, upgrades, and rollout plans to minimize downtime and risk.

1. A/B Testing & Personalization (20%)

• Partner with the optimization and analytics teams to QA all test variants and personalization rules prior to launch.
• Ensure tracking, targeting, and measurement are implemented correctly for accurate reporting.

1. Continuous Improvement & Issue Resolution (10%)

• Maintain a clear, prioritized backlog of bugs and quality issues, and track them to resolution.
• Analyze recurring defects to identify process improvements and training opportunities for cross-functional teams.

• Education & Experience:
  • Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
  • 8+ years of experience in QA/testing for e-commerce or high-traffic digital platforms, preferably with at least 3 years in a leadership role.

• Technical Skills:
  • Expertise in QA methodologies, tools, and processes (manual and automated).
  • Experience with e-commerce platforms (Shopify Plus preferred).
  • Familiarity with A/B testing and personalization tools (e.g., Kameleoon, Optimizely, Dynamic Yield).
  • Strong knowledge of cross-browser/device testing, responsive design QA, and accessibility standards.
  • Proficiency with testing tools such as Selenium and BrowserStack.

• Personal Attributes:
  • Exceptional attention to detail with a passion for delivering pixel-perfect, bug-free experiences.
  • Strong communication skills to collaborate with technical and non-technical stakeholders.
  • Ability to manage multiple projects and deadlines in a fast-paced, high-growth environment.
  • Problem-solving mindset with the ability to think strategically while acting tactically.

• Other Requirements:
  • Based in or willing to work from the New York City HQ several days per week.
  • Ability to work flexible hours during major launches, seasonal peaks, or urgent issue resolution.

• All legitimate Authentic job postings can be found only on our official website (authentic.com) or through our verified LinkedIn page (
• Authentic does not conduct interviews over Teams or Zoom without prior email correspondence from a verified @authentic.com email address.
• We will never ask you for sensitive personal information, payment or banking details as part of the hiring process.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Organization Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. #WeAreLilly

Responsibilities:

The Associate Director - Quality Assurance (QA) is responsible for managing the activities of QA personnel supporting the oversight of Insulin or Peptide Purification Active Pharmaceutical Ingredient (API) manufactured within Indianapolis Active Pharmaceutical Ingredient (IAPI) manufacturing site. The Associate Director - QA is primarily responsible for the productivity and development of the QA employees, the quality of the product/results, oversight of manufacturing and support operations and overall customer service. It is expected that the Associate Director will oversee the department's performance, resolution of quality issues, and regulatory compliance. The position requires knowledge of cGMPs, applicable global regulatory manufacturing guidance, and the corporate/industry standards for validation. The position requires working cross-functionally within the site, network, commercialization teams, and other functions to deliver on technical objectives, specific product business plan, and quality objectives.

• Inspection Readiness focus through developing and maintaining processes that support inspections and audits; prepare individuals to interact with inspectors and auditors. Interact with regulators, customers, or other outside stakeholders on business issues or in support of internal and external agency inspections.
• Conduct performance management and development of QA staff;
• Partner within QA and across functional disciplines to influence and implement the site continuous improvements, site business plan objectives, and GMP Quality Plan objectives
• Provide coaching/feedback to and develop QA employees.
• Utilize Human Resources tools to ensure that the right individuals are in the right job (e.g., Performance Management, Merit Delivery, Talent Assessment, Succession Planning and Staffing).
• Participate in organizational planning.
• Provide input into the business plan and ensure conformance to department budget for area of responsibility.
• Exhibit cross-functional influence.
• Maintain and improve quality systems.
• Review and approve deviations, procedures, protocols, and change controls with focus for improving the overall manufacturing and/or business processes
• Participate in self assessments and regulatory agency inspections.
• Ensure internal and external quality and supply commitments are met.
• Provide quality management oversight for API manufacturing, laboratories and warehouses.
• Investigate complaints.
• Manage the creation, revision and maintenance of cGMP documents (e.g., job aids, procedures, forms, job descriptions).
• Provide oversight and review of changes to the Global Quality Standards and ensure local implementation of changes.
• Network with other sites regarding new or current quality systems.

• Bachelor's Degree in scientific disciplines of Chemistry, Biology, Pharmacy, Engineering or other related field.

• 5+ years of experience in pharmaceutical manufacturing environment in any of the following associated disciplines: TSMS, Production, Quality Assurance, Quality Control, Engineering, Project Management, Development, Procurement.

• Experience in Manufacturing, QC, QA, Technical Services, Engineering or Regulatory Affairs.
• Excellent interpersonal skills and networking skills.
• Ability to organize and prioritize multiple tasks.
• Demonstrated strong problem solving and analytical thinking skills with strong attention to detail.
• Demonstrated understanding of computer applications.
• Demonstrated strong written and verbal communications skills.
• Ability to influence and lead diverse groups; communicate and influence effectively across functional groups and stakeholders
• Understanding of statistical tools and analysis.
• Previous experience supervising/leading people.
• Influences complex regulatory, business, or technical issues within the site and function
• Builds relationships with internal and external customers and partners
• Demonstrated Project Management skills and ability to coordinate complex projects
• Strategic thinking and ability to balance short term needs with long term business evolution
• Enthusiasm for changes, team spirit and flexibility

• Minimal travel (<10%) may be required
• Some off-shift work (night/weekend) may be required to support 24/7 operations
• Tasks require entering manufacturing and laboratory areas which require wearing appropriate PPE.
• Must carry a work mobile to support 24 hour/day operations.
• This role is onsite with the ability to work from home four days per month.

• Inspection Readiness focus through developing and maintaining processes that support inspections and audits; prepare individuals to interact with inspectors and auditors. Interact with regulators, customers, or other outside stakeholders on business issues or in support of internal and external agency inspections.
• Conduct performance management and development of QA staff;
• Partner within QA and across functional disciplines to influence and implement the site continuous improvements, site business plan objectives, and GMP Quality Plan objectives
• Provide coaching/feedback to and develop QA employees.
• Utilize Human Resources tools to ensure that the right individuals are in the right job (e.g., Performance Management, Merit Delivery, Talent Assessment, Succession Planning and Staffing).
• Participate in organizational planning.
• Provide input into the business plan and ensure conformance to department budget for area of responsibility.
• Exhibit cross-functional influence.
• Maintain and improve quality systems.
• Review and approve deviations, procedures, protocols, and change controls with focus for improving the overall manufacturing and/or business processes
• Participate in self assessments and regulatory agency inspections.
• Ensure internal and external quality and supply commitments are met.
• Provide quality management oversight for API manufacturing, laboratories and warehouses.
• Investigate complaints.
• Manage the creation, revision and maintenance of cGMP documents (e.g., job aids, procedures, forms, job descriptions).
• Provide oversight and review of changes to the Global Quality Standards and ensure local implementation of changes.
• Network with other sites regarding new or current quality systems.

• Bachelor's Degree in scientific disciplines of Chemistry, Biology, Pharmacy, Engineering or other related field.

• 5+ years of experience in pharmaceutical manufacturing environment in any of the following associated disciplines: TSMS, Production, Quality Assurance, Quality Control, Engineering, Project Management, Development, Procurement.

• Experience in Manufacturing, QC, QA, Technical Services, Engineering or Regulatory Affairs.
• Excellent interpersonal skills and networking skills.
• Ability to organize and prioritize multiple tasks.
• Demonstrated strong problem solving and analytical thinking skills with strong attention to detail.
• Demonstrated understanding of computer applications.
• Demonstrated strong written and verbal communications skills.
• Ability to influence and lead diverse groups; communicate and influence effectively across functional groups and stakeholders
• Understanding of statistical tools and analysis.
• Previous experience supervising/leading people.
• Influences complex regulatory, business, or technical issues within the site and function
• Builds relationships with internal and external customers and partners
• Demonstrated Project Management skills and ability to coordinate complex projects
• Strategic thinking and ability to balance short term needs with long term business evolution
• Enthusiasm for changes, team spirit and flexibility

• Minimal travel (
• Some off-shift work (night/weekend) may be required to support 24/7 operations
• Tasks require entering manufacturing and laboratory areas which require wearing appropriate PPE.
• Must carry a work mobile to support 24 hour/day operations.
• This role is onsite with the ability to work from home four days per month.

Your Platform

Founded in 1979, Activision has continuously disrupted the world of entertainment as a leader in the videogame industry. With a history of delivering iconic game changers -- like Pitfall , Tony Hawk, Guitar Hero, Crash Bandicoot, Skylanders and Call of Duty -- our obsession is delighting our players around the globe. Focused and committed to innovation, we consistently deliver the most beloved, engaging and successful entertainment.

And while we have world-class franchises, infrastructure and resources, our success comes from a passionate, talented and diverse team of people producing greatness together. So, if youre interested in our biggest priority, its our people.

Were currently driving the next era for our company and community by creating amazing experiences for fans and continuing to make Activision an inclusive place where everyone can thrive.

Join us, make history. To learn more, check us out at , or @Activision on Instagram, X, Facebook and LinkedIn.

Your Mission

The QA Director is responsible for overseeing multiple projects and teams through the Quality Assurance test process. The QA Director at Activision is the primary point of contact for all QA matters on multiple concurrent projects. Additionally, the QA Director is responsible leading the performance management process; ensuring that both the testing population and management team are held accountable to the standards set by the departments senior leadership Reporting to the Senior Director, the QA Director works closely with the various Studio leaders as well as the internal QA management team to create test plans, refine testing procedures using our internal tools while also championing innovation where possible, improve QA efficiency and help drive the success of the QA team.

This involves assigning and managing test leads and test teams, planning and managing the QA budget and test plan, coordinating with the Studio management team as well as first parties, and overseeing the entire test effort from beginning to end. The QA Director works to ensure that each project is tested in line with best company practices, and participates in overall department planning, process improvement, performance management, leadership development, and policy making.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• With the support of QA Managers and in conjunction with the Project Lead teams, oversee the entire internal QA effort at the Bloomington, MN office.
• Coordinate and oversee all Activision QA efforts. Work directly with QA management and Studio teams, assisting on projects to ensure all testing areas are covered, that test plans are being followed, and that the collective effort of all QA for the title is working in concert.
• Ensure that Activision games ship at the highest possible quality by putting processes in place to test all areas of the game, and by highlighting issues to the Studio Leaders. Push back against the Studios when you feel that they may be choosing not to address an issue in error.
• Work with Senior Project Leads, Project Leads, and Associate Project Leads to ensure QA provides work in progress dev testing where needed to Studio leadership.
• Ensure that first party technical requirements are properly tested and bugged.
• Identify areas of opportunities within the QA department that could be streamlined or improved upon via various process improvement methodologies, utilizing AI where applicable.
• Work with QA management to maintain the highest level of Jira cleanliness. Organize frequent regressions to clear out stale issues. Actively cull orphaned components and fields.
• Partner with the various management teams within QA, from Senior Project Leads to the Associate Project Lead levels, to identify better ways to report bugs found during testing and report back to the larger testing team so that they can be reproduced and logged.
• Create a streamlined process for allowing developers to make testing requests and a method by which those requests or tickets can be tracked in a queue.
• Provide accurate and timely test plans and workforce estimates to all stakeholders to inform decision making and budgeting.
• Work with QA management to determine the best ways that the department can support all the Studios. Determine types of testing coverage, tools that can be implemented, etc., to allow QA to meet the needs of all Studios.
• Proactively identifies and solves productivity and personnel issues, partnering with Human Resources and Employee Relations regularly to ensure policies and practices are upheld consistently.
• Leads by example. Supports and mentors site leads, to help them grow and own their own areas.
• Build a culture of performance management through every level of the QA department, emphasizing accountability, development, and building a talent bench of future managers.
• Prepare qualitative assessments and data driven tracking reports
• Help develop and evolve new and existing Quality Assurance methodologies at Activision.
• Act as the liaison between QA and the various Studios that produce our titles.
• Work directly with the Studios to improve build delivery times and efficiency.
• Work closely with the automation team to drive testing initiatives and incorporate tools into the testing process.
• Must excel at communication with the various groups within the organization, such as Development teams, Central Tech, Automation and QA Leadership.
• Partner with our external test teams to ensure quality output and best practices are maintained
• Identify and anticipate risks. Present solutions.
• Provide regular reports of key actions and risks at various levels of detail.

Player Profile

Minimum Requirements:

• 12+ years of applicable experience in the video game industry and at least 4 years leading a large-scale departmental team.
• Comprehensive understanding of testing methodologies, test plan organization, and technical requirements.
• Leadership and the ability to teach and impart their experience and knowledge unto others. This includes having demonstrated experience in people and leadership development.
• Analyzing a combination of performance metrics and documented feedback to champion a culture of performance management within a large population of individual contributors and leaders.
• Track record of comprehensive test plans being successfully executed leading to the timely delivery of quality projects.
• Strong time-management skills with the ability to focus on priorities, manage change and be flexible to changing requests, delegate responsibilities, and deliver against agreed deadlines.
• Proficiency in MS Office
• Proficiency in use of database and defect tracking tools, e.g. Hansoft, Jira, DevTrack. Testrail
• Exemplary written and verbal communication skills.
• Proven ability to work under rapid development cycles.
• Very organized.
• Open-minded personality and team-player mentality.
• Knowledgeable of our games and experience with all facets of first person shooters (Single Player, Multi-Player, Co-Op).

Our World

Activision Blizzard, Inc is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty , World of Warcraft , Overwatch , Diablo , Candy Crush and Bubble Witch . Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for Every World - weve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for Every World - weve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting .