2,040 Director Of Risk Management jobs in the United States

Job Summary:
Directs risk management programs by contributing to proactive planning and strategy for audits and analyses to evaluate risk management programs. Provides thought leadership on reporting and specialized data analysis for professional liability cases, risk management trends and issues, significant events, and near misses. Collaborates across organizations to manage processes for collecting and analyzing data from multiple reporting systems, sources, and emerging industry trends to identify opportunities to improve risk and threat management. Influences strategy, holds teams accountable, and directs the development and refinement of protocols for incident response. Provides proactive, strategic advice for the Board of Trustees and subsidiary governing boards, and to senior leadership and related entities to minimize risk and preserve corporate assets. Holds teams accountable for disseminating risk management-related information to providers, staff, and external partners across organizations. Contributes to the development of policies and procedures to maintain compliance with State and Federal laws, regulations, patient rights, and professional ethics.
Essential Responsibilities:
+ Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
+ Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
+ Ensures compliance by: contributing to the development of policies and procedures to maintain compliance with State and Federal laws, regulations, patient rights, and professional ethics; driving a culture of compliance, holding teams accountable for compliance with, and contributing to Kaiser Permanentes policies and procedures and applicable federal and state laws and regulations as they relate to Risk Management; contributing to strategy and best practices for assisting other departments in complying with highly complex accreditation and regulatory risk management requirements (e.g., policies and procedures, legal claims manager), aligning regional and national initiatives; contributing to guidelines and holding teams accountable for preparation for and participation in regulatory audits and related projects (e.g., annual audits, accrediting bodies); and communicating to senior leadership and influencing adoption of regulatory compliance matters as they apply to risk management.
+ Directs Risk Management consulting by: providing proactive, strategic advice for the Board of Trustees and subsidiary governing boards, and to senior leadership and related entities to minimize risk and preserve corporate assets; influencing the development and implementation of plans for communications, outreach, and education as part of a comprehensive response plan to mitigate risk; providing expertise by serving as a member of risk management-related forums (e.g., Quality Council, Patient Safety Committee, Professional Liability Committee); and shaping goals and processes for comprehensive risk management consultation to clinical and administrative staff across organizations on all clinical and non-clinical risk management issues.
+ Directs documentation, analysis, and reporting by: influencing the design and management of sophisticated risk management data sources to align with strategic objectives; contributing to a standard documentation process across organizations; engaging with senior leadership to influence strategies for the design, development, and production of reports on scheduled cadence to senior leadership, Board committees, and regulators; providing thought leadership on reporting and specialized data analysis for professional liability cases, risk management trends and issues, significant events, and near misses; driving organization-wide processes for data and risk analyses with consideration for organizational goals; shaping standards for the utilization of reports and analyses in developing recommendations and action plans; shaping expectations for researching risk exposure data and prepare underwriting submissions in the areas of insured risks, including general and professional liability and contributing to guidelines for consulting on certificates of insurance, indemnification letters, and credentialing responses as they relate to insured risks, including general and professional liability programs; and holding teams accountable for determination, investigation, analysis, and resolution of potentially compensable events, compensable events, and regulatory investigations.
+ Directs Risk Management education and training by: setting standards for comprehensive, ongoing risk management-related training and education for providers, staff, and external audiences; driving a culture of continuous learning and holding teams accountable for integration of learning into work strategies; holding teams accountable for training evaluation and improvements aligned with organizational objectives and monitoring their sustainability; influencing strategic goals for risk management training and education across sphere of influence based on industry trends and organizational needs; and holding teams accountable for disseminating risk management-related information to providers, staff, and external partners across organizations.
+ Guides Risk Management incidents by: influencing strategy, holding teams accountable, and directing the development and refinement of protocols for incident response; contributing to organization-wide incident investigation practices; directing the development of escalation protocols and holding managers accountable for incident resolution and/or mitigation; influencing guidelines for root cause analysis, process improvements, and corrective actions, providing guidance and expertise as needed; and ensuring facilitation of organizational awareness and handling of highly impactful clinical risk issues.
+ Directs Risk Management programs by: influencing strategic direction and goals for comprehensive integrated, enterprise-wide risk reduction and prevention programs; contributing to proactive planning and strategy for audits and analyses to evaluate Risk Management programs; and shaping Health and Safety programs based on analyses, observations, industry best practices, and strategic organizational goals.
+ Directs threat monitoring and risk prevention by: collaborating across organizations to manage processes for collecting and analyzing data from multiple reporting systems, sources, and emerging industry trends to identify opportunities to improve risk and threat management; shaping strategy for analysis, validation, and interpretation of new and ongoing threats and risks, ensuring alignment with organizational goals and facilitating partnerships with other functions (e.g., Quality Management, Patient Safety, Operations, Customer Service Call Center, Member Services, EH&S, and Security); overseeing and shaping strategy for a comprehensive risk financing program through combined self insurance and insurance procurement to preserve corporate assets by reducing the impact of financial loss in the areas of property casualty, workers compensation, general liability, and professional liability; ensuring effectiveness and consistency of risk and threat response processes across organizations; strategically leading the review and analysis of high-level product safety risks; shaping general guidelines for preparation of initial processing and receipt of clinical / safety events; and driving risk management knowledge sharing across the organization to support the reduction of preventable errors in health care delivery.
Minimum Qualifications:
+ Minimum two (2) years of experience managing operational or project budgets.
+ Minimum five (5) years of experience in a leadership role with direct reports.
+ Minimum six (6) years of experience using medical terminology.
+ Minimum four (4) years of program / project management experience.
+ Bachelors degree in Analysis, Research, Statistics, Health Care (e.g., Registered Nurse), Healthcare Administration, Health Care Management, Economics, Business, Homeland Security, or related field AND minimum eight (8) years of experience in risk management, quality program, claims management, patient safety, or directly related field OR Minimum eleven (11) years of experience in risk management, quality program, claims management, patient safety, or a directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Systems Thinking; Change Management; Negotiation; Business Process Improvement; Loss Prevention; Risk Management; Compliance Management; Confidentiality; Applied Data Analysis; Business Relationship Management; Conflict Resolution; Relationship Building; Risk Assessment; Adaptability; Organizational Skills; Risk Identification; Patient Safety; Trusted Advisor; Legal Risk Management; Insurance Regulations, Policies, and Procedures; Insurance Contracts; Clinical Risk Assessment; Health Information Systems; Health Care Compliance; Internal Controls; Data Integration; Relational Database Management; Member Service; Microsoft Office; Personal Courage
COMPANY: KAISER
TITLE: Director, Risk Management
LOCATION: Atlanta, Georgia
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
**Job Description Summary:**
The MDRM works daily with the Risk Managers and the lawyers and staff in the OGC addressing concerns impacting OhioHealth's liability with respect to professional liability claims and incidents and the review and oversight of practitioner claim trends from the organization's claims/incidence database. In partnering with System Quality, this role also identifies primary areas of risk and works with Quality to help focus on the organizational impact of risk, whether patient safety, reputational, or financial. This position will include reviewing potential claims for reporting to the OGC. This role is accountable for providing medical advice and support to the Risk Managers and OGC. This person must also be able to effectively work with the outside malpractice defense counsel to provide general medical advice with respect to malpractice claims defense when requested. The person will also support the patient grievance process at GMC and RMH.
**Responsibilities And Duties:**
60%
The Medical Director, Risk Management ("MDRM) will provide expertise and advice to support the Risk Management function throughout OhioHealth. The primary job duties of this individual are as follows, and as assigned:
The MDRM will provide expert medical analysis of incidents, risk matters, and claims and may interact with patients and family regarding the same. The MDRM's general function is to be the primary medical expert/resource/advisor to the Risk Management department and the Office of the General Counsel ("OGC). This will include interaction with in-house lawyers and outside malpractice defense counsel on incidents and claims as requested.
The MDRM will regularly attend the Risk Management/OGC Reserves meetings and provide advice and input on standard of care in connection with claims against OhioHealth for medical malpractice.
The MDRM, in conjunction with the other OhioHealth Risk Managers, may from time to time cooperate and provide information and expertise to the Quality and Patient Safety and Peer Review staff and leadership to help manage risk and prevent patient care errors.
The MDRM will be the primary medical expert reviewer of incidents and potentially compensable events (PCEs) as part of the OGC/RM "Significantly Involved Provider (SIP) program and provide SIP analyses to the Risk Managers and OGC lawyers managing litigation.
40%
For Grant Medical Center (GMC) and Riverside Methodist Hospital (RMH), the MDRM will:
Support, through collaboration with Patient Experience/Customer Service, the patient grievance process. In that regard, the MDRM will assist in or provide case evaluations, disclosures, review patient concerns and safety events, and make periodic calls and visits to patients and families when a physician or administrative representative is needed. The MDRM will attend the grievance committee meetings at GMC and RMH and participate in related system activities as appropriate.
Support the campus VP of Clinical Affairs and collaborate with hospital leadership on matters affecting patient services.
Oversee the system patient rights hotline and perform medical record reviews for potential patient harm as needed.
**Minimum Qualifications:**
Doctor of Osteopathic Medicine, Medical DoctorOLP - Ohio Licensed Physician - Ohio Medical Board
**Additional Job Description:**
**SPECIALIZED KNOWLEDGE**
Experience in peer review, quality and safety.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Legal
Join us!
. if your passion is to work in a caring environment
. if you believe that learning is a life-long process
. if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Job Summary:

The Director, Risk Management & Patient Safety reports to the General Counsel and works closely with the Medical Staff, Nursing and Ancillary leadership to provide expertise, oversight and leadership of Enterprise Risk Management (ERM) and patient safety according to the goals as set by the organization. Provides leadership and influence with the development, planning, coordination and administration of a systematic risk management and patient safety program designed to promote high reliability, culture of safety and reduce organizational risk and injury.  Analyzes clinical risk management data and develops and conducts clinical risk educational programs in compliance with clinical risk management related standards established by DNV, CDPH and other regulatory agencies. Oversees Enterprise Risk Management program and analysis.  Supports change through promoting patient safety, enhancing quality care and minimizing loss to protect the assets of the organization.  Supports process improvement with multidisciplinary teams to achieve the organization’s mission and vision and values for the highest level of safety and efficient patient care. 

EXPERIENCE/QUALIFICATIONS:

• 5-7 years nursing experience in a hospital or clinical environment and 1-3 years progressive healthcare leadership in nursing or other related field required.
• 5-10 years Risk Management and/or Patient Safety experience required.
• Knowledge and experience with risk management principles, patient safety, lean and quality management-performance improvement methods required.
• Ability to effectively utilize a variety of computerized software applications including Excel, Word, etc.
• Excellent communication skills accompanied by the ability to analyze and present data to influence behavior, stimulate innovation, promote best practices and drive organizational change. 

EDUCATION:

• BSN degree in Nursing required 
• JD Required

LICENSURES/CERTIFICATION:

• Current licensure with the California Board of Registered Nursing required
• CPHRM or equivalent certification preferred.
• Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment 

DUTIES AND RESPONSIBILITIES:

• Develops and manages an effective risk management (RM) and patient safety (PS) program for hospital operations, departments and services; and utilizes a high degree of judgement, prioritization, problem solving, and decision-making to complete a comprehensive review of quality-of-care incidents.
• Evaluates potential and/or actual patient harm clinical incidents to ensure a multi-disciplinary, risk-based approach is taken to effectively learn from unanticipated outcomes, patient safety events, sentinel events, and medical errors; and leads the root cause analyses (RCA) process to identify opportunities for improvement and eliminate deficiencies that may adversely affect patients, visitors and employees; conducts Failure, Mode, Effects Analysis (FMEA); deploys lean tools to streamline processes; and collaborates with Safety, EOC and Emergency Management on hazard vulnerability assessments.
• Develops and revises RM, PS and other organizational plans, policies and procedure process when needed and as requested.
• Recommend and facilitate change within the organization to improve patient safety based on identified risks.
• Functions as organizational Patient Safety Officer.
• Leads the claims management function; partners with outside counsel and third-party administrators for claims reviews, discovery and coordinates interviews, site visits and depositions and to provide clinical knowledge and assistance throughout the litigations process; and attendance at depositions, mediation and trials may be required.
• Works with Patient Financial Services (PFS) team regarding billing procedures on pertinent patient incidents and General Counsel to recommend write-off or discount charges deemed necessary to proactively mitigate claim potential.
• Maintains regulatory knowledge specific to EMTALA, consents, restraint use, CDPH-reportable adverse events, and other Federal and State patient safety requirements, programs and/or initiatives; and provides education to the organization regarding regulations.
• Responds to state inspections and regulatory audits and reviews.
• Owns the analysis and investigation of incident reports and maintains oversight of the incident reporting system. Performs statistical analysis and creates reports on trending of events and leads the proactive assessment and develops mitigation and sustainable strategies for clinical risk vulnerabilities.
• Reports trended data and mitigation actions to the appropriate committees, departments and individuals.
• Educates and assists other managers and directors in proactively assessing their areas of responsibility for exposures to loss and unsafe processes and conditions.
• Leads timely investigation, communication and documentation of errors or serious events in accordance with legal requirements and/or accreditation standards.
• Conducts annual proactive risk assessments to identify opportunities to improve reliability in processes and reduce risk and provides education to the Board of Directors and the Quality & Patient Safety Committee of the Board.
• Coordinates Enterprise Risk Management orientation and continuing education and training programs for providers, management and staff to enhance awareness of their role in high reliability, just culture, patient safety, risk reduction and event reporting.
• Participates in Patient Safety Teams and other committees as needed to communicate findings, recommendations, actions and results.
• Provides clinical risk management information on medical and allied health staff to Medical Staff Services for use in the reappointment and/or credentialing process.
• Manages and responds to patient complaints and grievances.
• Collaborates with Quality Department staff in matters related to regulatory compliance, policy planning and implementation.
• Stays abreast of health care risk management and patient safety related legislation, guidelines and/or accreditation standards and advises the organization on developments which may affect patient safety and ERM.
• Assesses the ongoing culture of safety and leads actions to strengthen the culture.
• Demonstrates excellent communication/interpersonal skills; ability to problem solve, analyze situation, think critically, give constructive feedback and supervise and team with other.
• Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform, within scope, role specific functions.
• Any other risk management and patient safety related duties as may be assigned from time to time by the General Counsel.

$74.54 to $93.55 per hour < /p>

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Our client, a prominent financial institution, is seeking a seasoned Director of Financial Risk Management to lead their enterprise-wide risk management function. This strategic role is responsible for identifying, assessing, and mitigating a broad spectrum of financial risks, including market risk, credit risk, operational risk, and liquidity risk. The ideal candidate will possess a strong quantitative background, deep understanding of financial markets and instruments, and extensive experience in developing and implementing robust risk frameworks and policies. You will work closely with senior leadership to ensure the organization's financial stability and compliance with regulatory requirements.
Responsibilities:

• Develop, implement, and maintain comprehensive financial risk management strategies and policies across the organization.
• Identify, assess, and monitor key financial risks, including market, credit, liquidity, and operational risks.
• Design and execute stress testing and scenario analysis to evaluate the impact of adverse market conditions.
• Develop and manage risk metrics and key risk indicators (KRIs) to track risk exposures and performance.
• Ensure compliance with all relevant regulatory requirements and reporting obligations.
• Collaborate with business units to embed risk management principles into decision-making processes.
• Lead and mentor a team of risk management professionals, fostering a culture of risk awareness and excellence.
• Provide regular reports and recommendations to senior management and the Board of Directors on risk exposures and mitigation strategies.
• Oversee the development and implementation of risk management systems and tools.
• Conduct regular reviews of internal controls and recommend enhancements to strengthen the risk management framework.

Qualifications:

• Master's degree in Finance, Economics, Mathematics, Statistics, or a related quantitative field.
• A minimum of 10 years of progressive experience in financial risk management, with at least 5 years in a leadership role.
• In-depth knowledge of financial markets, instruments, and financial risk management methodologies.
• Strong quantitative and analytical skills, with proficiency in statistical modeling and risk analytics.
• Experience with regulatory frameworks such as Basel III, Dodd-Frank, and other relevant industry regulations.
• Proven ability to develop and implement effective risk management strategies and policies.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proficiency in risk management software and tools.
• Strong understanding of financial reporting and internal controls.
• Ability to work effectively in a dynamic and complex financial environment.

This is an exceptional leadership opportunity to shape the risk management landscape of our organization in Virginia Beach, Virginia . Our client offers a competitive executive compensation package, comprehensive benefits, and a challenging yet rewarding work environment.

About the Company & Project

Our client is a leading global Consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects.

We are currently seeking a dedicated and accomplished Associate Director, Risk Management for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability.

The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history.

As the Associate Director, Risk Management , you will play a pivotal role in the delivery of this significant project. This is a fantastic opportunity to be part of a mission that aligns with our clients purpose: to create responsible places that bring transformative impact to their people, communities, and societies.

Responsibilities

• Managing node-level project teams through risk management processes and maintain risk register(s).
• Develop and maintain a risk management plan within client governance.
• Coordinate and communicate with project management leadership across the project organization (node-level project teams and node-support teams).
• Identify and evaluate risks related to compliance requirements, program/project processes and procedures, and governance.
• Identify and assess risks, particularly those related to scope, schedule, costs, resources, and quality.
• Assess risk throughout project phases (design, construction/commissioning, and verification).
• Assess risks and any impact on project status and forecasts.
• Recommend treatments to manage risks to achieve project objectives.
• Communicate risk assessments and risk response measures to the PM director.
• Provide assessment and recommendations related to the completion and transition of project phases.

Qualifications

• Degree qualification or equivalent in engineering, finance or relevant discipline.
• Expert knowledge of risk management principles and methods, including qualitative and quantitative assessment methods.
• Knowledge of the engineering, procurement and construction cycle and understanding of construction sequencing, means, and methods.
• Responsive to changing demands, strong leadership skills.
• Experience in Federal Transit Agency projects including tunneling experience.
• Familiarity with transit agencies (Such as PANYNJ, NJT, MTA, LIRR, Amtrak).
• Experience in delivery in programs or portfolios of significant value >$bn is a significant advantage.

The estimated starting salary for this position is 180,000 - $ 20,000. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications.

This is an excellent opportunity for an Associate Director, Risk Management looking to work on the most challenging, high-profile and innovative projects. If you're an ambitious professional who thrives in a client-facing role and enjoys delivering solutions that drive project success, we encourage you to apply.

Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Why this is a Great Opportunity

• Full-time position with competitive compensation
• Opportunity to work in a client-facing role delivering significant and impactful capital projects.
• Collaborative and supportive work environment with the opportunity for growth in your career
• Comprehensive benefits package including medical, dental, vision, life insurance, AD&D, disability Insurance, 401(k).

Kirby Bates Associates has been exclusively retained by Island Health to conduct a search for their next Director, Quality & Risk Management.

Island Health, a public hospital district, is located in the vibrant coastal town of Anacortes, WA. With 43 licensed beds, it is the closest acute care hospital to many San Juan Island residents and tourists, serving Fidalgo, Cypress, Guemes, and Sinclair islands, as well as Whidbey Island and La Conner. Island Health operates primary care clinics in Anacortes and Orcas Islands to serve patients across Skagit, Island, and San Juan counties.

The Director of Quality and Risk Management provides strategic leadership across the organization to ensure excellence in quality improvement, regulatory compliance, and risk mitigation. This role oversees performance improvement initiatives, medical staff peer review, and readiness for regulatory surveys (DNV, DOH, etc.). It also manages patient safety, employee injury prevention, liability claims, and institutional education programs. The Director serves as a change agent, fostering collaboration across departments, mentoring staff, and driving continuous quality improvement through data analysis, regulatory expertise, and evidence-based practices.

Opportunity Highlights:

• Join a 5-star CMS facility; Island Health is 1 of 7 hospitals in WA state and in the top 8% nationally.

• Small but mighty, Island Health is one of the top 100 rural hospitals in the United States.

• The salary range is $140,000-170,000.

Qualifications:

•Bachelor’s in nursing and a Master’s degree in nursing or a related field including current RN license required.

•Minimum of five years of quality program leadership experience required.

•Proficiency in Continuous Quality Improvement (CQI) principles and statistical analysis.

•Demonstrated ability to lead cross-functional teams and foster institutional readiness for regulatory review.

•Experience in developing and implementing educational programs for clinical and support staff.

TRCTalent is working alongside a leading data center firm that is seeking a full time Risk Management Director for their corporate office. Position requires a bachelor's degree, extensive experience in construction and insurance as well as knowledge of CCIP.

The Director is responsible for assisting with overall management of comprehensive construction and operations risk management/insurance program with a concentration on risk identification, risk transfer and risk retention techniques. Coordinates closely with operations/project management, safety, human resources, legal and estimating while implementing risk management policies and procedures to protect company's assets and minimize liability exposures. In addition, manage the vendor contract insurance compliance process, including contract risk identification and management and insurance coverage issues.

RESPONSIBILITIES

• Conducts risk assessments, collecting and analyzing documentation, statistics, reports, and market trends to identify gaps and exposures.

• Manage day-to-day interaction between all project participants, brokers and insurers related to risk management and insurance issues.

• Manage all aspects of contract review as relates to insurance and bonds issues as well as identify contractual risk exposures, including coordination of contract review with legal.

• Analyze and understand insurable risks and potential risk mitigation opportunities; interact with operational groups to ensure coordination between project activities, exposures, and appropriate insurance coverage.

• Review, initiate and direct the appropriate insurance coverage and pricing for all new bids and projects.

• Work with client/owner insurance representatives to ensure proper placement and coordination of any project specific insurance policies.

• Lead communication efforts with broker and surety company to facilitate timely delivery of project- specific performance and payment bonds.

• Review and analyze terms and conditions associated with proposed Controlled Insurance Programs (OCIPs and CCIPs), function as liaison between all participants.

• Assist with management of corporate Subcontractor Default Insurance program including coordination with internal teams, external sales discussions, and management of broker and insurer relationships.

• Oversee internal claim management efforts (general liability, automobile liability, builders’ risk) to include oversight of third-party administrators, insurers, and defense attorneys.

• Review and analyze loss control and trending reports, and coordinate with Safety to develop appropriate action plans.

• Maintain knowledge of trends in construction insurance industry, including thorough working knowledge of insurance products, coverage and pricing

• Work closely with Operations, Construction, EHS, Finance, and other relevant teams to identify educational needs, and assist with presentations and sessions focused on insurance and risk issues.

• Travel required, up to 30%

EDUCATION AND EXPERIENCE

• Bachelor’s degree in accounting, Business Administration or related field OR associate or bachelor’s degree in paralegal studies with at least three years of legal related experience

• At least 3 years of experience in contracts management, insurance coverage, data centers and/or other comparable legal experience.

• Insurance, Risk Management, Surety broker experience, and construction finance/accounting experience a plus

• Excellent analytical, organizational, interpersonal, verbal and written communication skills

• Effective time management skills

• Proficient in Microsoft Office (specifically Word, Excel and Project)

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Demonstrate effective relationship building within the project team and throughout the Company

• Ability to effectively build relationships with clients, carriers, vendors and peers; position requires teamwork, poise, tact, and diplomacy

• Strong contract skills

• Excellent time management, organizational, and multi-tasking skills, with high attention to detail

• Work in fast-paced environment while managing multiple competing tasks and demands

• Ability to work both independently and in cross-functional teams

• Ability to handle sensitive and confidential situations with sound judgment

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Director Fraud Risk Management
**What does a successful Director of Fraud Risk Management for Value-Added Products do?**  
At Fiserv, a successful Director of Fraud Risk Management for Value-Added Products exhibits a strategic and dynamic approach to managing fraud risk across a diverse portfolio or value-added products, including closed-loop gift cards, rapid deposit and dynamic payments. They thrive in a fast-paced environment, always prioritizing customer experience while balancing risk. Embracing Fiserv's culture, they innovate and collaborate to deliver effective fraud prevention strategies, maximizing our potential as the leading FinTech company.
**What you will do:**
+ Partner cross-functionally with Engineering and Data Science to design and scale fraud detection models, decision engines, and monitoring systems.
+ Collaborate with Product teams to embed and commercialize fraud mitigation capabilities in value-added products, with initial focus on Closed-Loop Gift Cards.
+ Leverage GenAI and automation to streamline manual review, reduce fraud-related operating expenses, and improve efficiency of fraud operations.
+ Oversee end-to-end fraud risk management for Gift Card and other value-added products, including strategy, controls, investigations, and fraud P&L.
+ Serve as an industry expert, engaging directly with clients to advise, solution, and strengthen their fraud defenses.
+ Ensure regulatory and compliance alignment across fraud strategies, policies, and operational practices.
+ Build and mentor a high-performing team, fostering innovation and continuous improvement in fraud risk management
**What you will need to have:**
+ 8+ years of experience in fraud risk management in payments, digital products, or gift card ecosystems.
+ Bachelor's Degree in Business, Finance, or a related field and/or equivalent military experience.
+ 3+ years of experience in leading cross-functional initiatives and working closely with technology and direct reports.
**What would be great to have:**
+ Prior experience with fraud detection technology and data analytics.
+ Knowledge of current fraud trends and fraud schemes affecting digital products and payment ecosystems.
+ Strong understanding of transaction monitoring, chargeback management, and refund abuse controls.
+ Strategic mindset with the ability to balance risk, experience, and revenue.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options, and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information** **about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
+ You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
#LI-SS1
**Salary Range**
$146,000.00 - $244,800.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
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Director, Enterprise Risk Management
Requisition ID:
71276
Date:
Sep 25, 2025
Location:
Exton, Pennsylvania, US
Department:
Legal
Description:
**This role is hybrid (3 days onsite) in Exton, PA.**
**Who We Are:**
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
**Job Summary**
The Director of Enterprise Risk Management (ERM) is a high-impact, senior-level role responsible for the development and execution of the Company's ERM program in alignment with the COSO ERM Framework. Reporting directly to the Head of Enterprise Risk and Security, this role demands strong leadership and the ability to interact extensively with executive leadership and the Board of Directors. The Director will lead the organization through the complete ERM process, integrating risk management techniques into strategic planning, budgeting, and operational processes. A key aspect of this role is to foster trusted and collaborative relationships with organizational management to drive engagement in ERM activities.
**Essential Duties and Responsibilities**
+ Direct and maintain the ERM program and strategy, ensuring alignment with Committee of Sponsoring Organizations' (COSO) ERM Framework and the latest professional standards, and publish/update ERM policies and procedures.
+ Establish and lead an Enterprise Risk Governance Council and promote ERM activities and visibility within the Executive Leadership Team and across departments, operating units, and business functions.
+ Provide expert risk consulting and advice to all levels of management and business units to ensure comprehensive, high-quality risk reporting and early identification of risk trends.
+ Facilitate and coordinate requests for information from auditors, regulators, and collaborate with Financial, Legal, Compliance, Information Technology, Internal Audit, and Operations teams.
+ Lead scheduled enterprise risk reporting and presentations for Executive Management, the Audit Committee, and the Board of Directors.
+ Review key risk and performance indicators/metrics to assist in early risk trend identification and manage risk self-assessments with business unit management.
+ Build strong internal and external alliances to positively influence risk identification and resolution.
+ Provide risk support for major initiatives, including M&A activities, related integrations, vendor management projects, and large system/process improvements.
+ Direct enterprise risk communication to stakeholders through targeted correspondence and internal networks and oversee the development and delivery of ongoing ERM training programs.
+ Assure quality control of enterprise risk-related databases and risk registers and facilitate development and maintenance of department-level risk registers and dashboards in company databases.
**Education**
+ Master's Degree Business Administration, Finance, Accounting, or related field. preferred
+ Bachelor's Degree Business Administration, Finance, Accounting, or related field. required
**Work Experience**
+ Minimum 10 years of experience in enterprise risk management, audit, project management, or related field, including 5-7+ years in ERM process development and operation required
**Preferred Knowledge, Skills and Abilities**
+ Strong knowledge of COSO ERM framework and other internal control standards.
+ Proficiency in risk quantification methods and systems.
+ Ability to maintain ERM training and certifications to leverage current experience and enhance the ERM program.
+ Strong interpersonal skills with the ability to build relationships across all levels of the organization, including the Board of Directors.
+ Consistently demonstrate high standards, professional ethics, integrity, and trust.
+ Positive and resourceful with an inquisitive nature, proactively seeking out information to drive successful ERM initiatives.
+ Must be able to operate across different geographic time zones.
+ Excellent communication and influence skills, including report writing, presentations, and group facilitation.
+ Demonstrated executive presence and ability to work independently in a dynamic environment.
**Travel Requirements**
5%: Up to 13 business days per year
**Physical Requirements**
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening. 
**LI-DJ1**
**LI-HYBRID**