1,158 Director Of Technology jobs in the United States
Director, Technology Business Management
60684 Chicago, Illinois
HUB International
Posted 1 day ago
Job Viewed
Job Description
**ABOUT US**
At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
**ABOUT THE ROLE**
We are hiring a Director to become a key member of their Enterprise Strategy and Technology Planning function. Reporting directly to the leader of the Enterprise Strategy, Technology Strategy and Technology Business Management functions, the Director will focus on serving as the FP&A lead for the technology organization. This role will partner closely with technology leaders to provide strategic financial guidance, support decision-making through data-driven analyses, and drive financial planning and analysis processes to align with the company's growth objectives and technology investments.
The ideal candidate will possess a strong knowledge of technology sector finance dynamics along with a deep understanding of financial planning, budget management, and strategic analysis. Key responsibilities include advancing cost management activities, implementing efficiencies in the budgeting and forecasting cycles, streamlining monthly reporting cycles and automation of processes and reporting.
**In This Role, You'll Get To:**
+ Serve as a strategic partner to technology leadership, guiding decisions with financial expertise, data-driven insights and business acumen
+ Lead the development of comprehensive budgets, forecasts and long-range financial plans that align technology investments with company strategy and performance goals
+ Oversee financial analysis and delivers automated, actionable reporting that provides transparency into technology spend, KPIs, and business outcomes
+ Partner with corporate finance, accounting and business leaders on areas such as headcount planning, capitalization, cost allocation and enterprise-wide financial alignment
+ Identify and implement process and system improvements to drive efficiency, enhance reporting accuracy, and increase cost transparency
+ Strengthen vendor reporting and cost optimization practices, with a focus on automation, accountability, and value realization
+ Mentor, cross-train and develop high-performing finance talent within the Technology Business Management team
**We Are Looking for Someone with Following Competencies:**
+ **Strategic Financial Leadership** - Sets the financial vision for IT, ensuring alignment with enterprise strategy. Provides forward-looking insights on technology investments and cost optimization to drive sustainable business value
+ **IT Financial Planning & Analysis (FP&A)** - Oversees IT budget development, forecasting, and variance analysis. Provides actionable insights and recommendations to IT leadership and business leaders to support technology decision-making
+ **Technology Investment Governance** - Establishes financial governance frameworks for IT initiatives, ensuring disciplined business cases, ROI assessments, and prioritization of technology projects across the portfolio
+ **Cost Optimization & Value Realization** - Leads initiatives to optimize IT spend through vendor negotiations, demand management, and financial transparency. Tracks and communicates value delivered from IT investments
+ **Business Partnership & Stakeholder Management** - Serves as the financial advisor to IT leadership, bridging the gap between corporate finance and technology. Builds trust and influences decisions with senior executives, including corporate finance, IT leadership and business unit leaders
+ **Enterprise Technology Acumen** - Maintains a deep understanding of emerging technologies, IT operating models, and digital transformation drivers. Translates technical strategies into financial implications for executive stakeholders
+ **Data-Driven Decision Making** - Develops robust financial models, dashboards, and reporting mechanisms that provide actionable insights into IT spend, efficiency, and performance metrics
+ **Risk Management & Compliance** - Ensures IT financial practices comply with regulatory, audit and corporate governance standards. Identifies financial risks related to IT and leads mitigation strategies
+ **Leadership & Team Development** - Builds, mentors and inspires a high-performing IT Finance team. Fosters a culture of accountability, continuous improvement and strategic business partnership
+ **Financial Transformation** - Champions IT financial management maturity and transformation initiatives. Drives adoption of new tools, processes, and financial frameworks that enhance transparency and agility
**Required Experience:**
+ **10+ years of professional experience, including 2+ years in a leadership role, preferably in an FP&A capacity or similar role for an insurance(e.g., carrier, broker, intermediary), financial services or technology firm**
+ **Bachelor of Science degree Accounting, Finance or related field; MBA or related degree is preferred**
+ **Proven expertise in finance management within the technology sector and its financial dynamics and challenges**
+ **Advanced knowledge of financial software (e.g., Oracle, Workday, Hyperion), databases, visualization tools, business intelligence and Excel, with the ability to adapt to new technologies**
This position reports into Chicago and will be a hybrid-based working model.
**JOIN OUR TEAM**
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join **HUB International** , you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.
_Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $60K to 200K_ _ and will be impacted by factors such as the successful candidate_ _'s skills, experience and working location, as well as the specific position_ _'s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions._ _ _
Department Information Technology
Required Experience: 10-15 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program ( endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
**ABOUT THE ROLE**
We are hiring a Director to become a key member of their Enterprise Strategy and Technology Planning function. Reporting directly to the leader of the Enterprise Strategy, Technology Strategy and Technology Business Management functions, the Director will focus on serving as the FP&A lead for the technology organization. This role will partner closely with technology leaders to provide strategic financial guidance, support decision-making through data-driven analyses, and drive financial planning and analysis processes to align with the company's growth objectives and technology investments.
The ideal candidate will possess a strong knowledge of technology sector finance dynamics along with a deep understanding of financial planning, budget management, and strategic analysis. Key responsibilities include advancing cost management activities, implementing efficiencies in the budgeting and forecasting cycles, streamlining monthly reporting cycles and automation of processes and reporting.
**In This Role, You'll Get To:**
+ Serve as a strategic partner to technology leadership, guiding decisions with financial expertise, data-driven insights and business acumen
+ Lead the development of comprehensive budgets, forecasts and long-range financial plans that align technology investments with company strategy and performance goals
+ Oversee financial analysis and delivers automated, actionable reporting that provides transparency into technology spend, KPIs, and business outcomes
+ Partner with corporate finance, accounting and business leaders on areas such as headcount planning, capitalization, cost allocation and enterprise-wide financial alignment
+ Identify and implement process and system improvements to drive efficiency, enhance reporting accuracy, and increase cost transparency
+ Strengthen vendor reporting and cost optimization practices, with a focus on automation, accountability, and value realization
+ Mentor, cross-train and develop high-performing finance talent within the Technology Business Management team
**We Are Looking for Someone with Following Competencies:**
+ **Strategic Financial Leadership** - Sets the financial vision for IT, ensuring alignment with enterprise strategy. Provides forward-looking insights on technology investments and cost optimization to drive sustainable business value
+ **IT Financial Planning & Analysis (FP&A)** - Oversees IT budget development, forecasting, and variance analysis. Provides actionable insights and recommendations to IT leadership and business leaders to support technology decision-making
+ **Technology Investment Governance** - Establishes financial governance frameworks for IT initiatives, ensuring disciplined business cases, ROI assessments, and prioritization of technology projects across the portfolio
+ **Cost Optimization & Value Realization** - Leads initiatives to optimize IT spend through vendor negotiations, demand management, and financial transparency. Tracks and communicates value delivered from IT investments
+ **Business Partnership & Stakeholder Management** - Serves as the financial advisor to IT leadership, bridging the gap between corporate finance and technology. Builds trust and influences decisions with senior executives, including corporate finance, IT leadership and business unit leaders
+ **Enterprise Technology Acumen** - Maintains a deep understanding of emerging technologies, IT operating models, and digital transformation drivers. Translates technical strategies into financial implications for executive stakeholders
+ **Data-Driven Decision Making** - Develops robust financial models, dashboards, and reporting mechanisms that provide actionable insights into IT spend, efficiency, and performance metrics
+ **Risk Management & Compliance** - Ensures IT financial practices comply with regulatory, audit and corporate governance standards. Identifies financial risks related to IT and leads mitigation strategies
+ **Leadership & Team Development** - Builds, mentors and inspires a high-performing IT Finance team. Fosters a culture of accountability, continuous improvement and strategic business partnership
+ **Financial Transformation** - Champions IT financial management maturity and transformation initiatives. Drives adoption of new tools, processes, and financial frameworks that enhance transparency and agility
**Required Experience:**
+ **10+ years of professional experience, including 2+ years in a leadership role, preferably in an FP&A capacity or similar role for an insurance(e.g., carrier, broker, intermediary), financial services or technology firm**
+ **Bachelor of Science degree Accounting, Finance or related field; MBA or related degree is preferred**
+ **Proven expertise in finance management within the technology sector and its financial dynamics and challenges**
+ **Advanced knowledge of financial software (e.g., Oracle, Workday, Hyperion), databases, visualization tools, business intelligence and Excel, with the ability to adapt to new technologies**
This position reports into Chicago and will be a hybrid-based working model.
**JOIN OUR TEAM**
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join **HUB International** , you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.
_Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $60K to 200K_ _ and will be impacted by factors such as the successful candidate_ _'s skills, experience and working location, as well as the specific position_ _'s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions._ _ _
Department Information Technology
Required Experience: 10-15 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program ( endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
View Now
0
Director, Technology Account Management
63368 O'Fallon, Missouri
Mastercard
Posted 1 day ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management
Overview:
The Technology Account Management (TAM) role, focused on external partners, is aligned with the Mastercard account teams. TAM team members are responsible for all aspects of the technology and operational relationship with the customer and are responsible for the customer's overall operational relationship with Mastercard. This position will work directly with a number of issuers, acquirers and/or processors within US Markets and serve as an internal liaison with the Global Product & Solutions, Product Delivery, Solution Sales and Operations & Technology (O&T) teams. This TAM team member must have a thorough understanding of the customer's business plans, operational environments and use of Mastercard's products/services. Ongoing responsibilities may include defining & initiating new system development needs, coordinating/assessing customer service, and ensuring flawless project execution by respective O&T functional areas.
Role:
- Be the primary operational and technical contact and advocate for the customer internal to Mastercard
- Collaborate with customers to develop, monitor and report against joint operational and technical objectives.
- Partner with Product Delivery, Sales, Market Development, Global Products & Solutions, Operations & Technology, and all other functional units throughout Mastercard, to manage and/or facilitate the internal development and implementation of any new product and/or technology enhancement.
- Oversee Mastercard activity related to the technology design and implementation of customer projects to ensure customers' and Mastercard's needs are met.
- Review applicable Mastercard information regarding changes or proposed changes to Mastercard rules, products, tools, and services (per bulletins, releases and manuals) with operational and technical customer contacts; provide feedback as the voice of the customer to internal partners
- Identify customer operational and technical needs and arrange for training and communication of operational enhancements.
- Drive customers and internal staff to ensure compliance with all Mastercard technology enhancements - Conduct periodic operational and fraud reviews
- Accountable for customers overall operations satisfaction and integration with Mastercard.
All About You:
- Ability to work effectively across the operational and technical spectrums of the customer's organization as well as internally at Mastercard.
- Ability to grasp technology details and translate that into solutions to problems and/or to address business opportunities.
- Project management, implementation, technology, and operations skills required.
- Knowledge of credit, debit, and commercial card operations with emphasis on authorizations, clearing, settlement, commercial products and fraud and risk management desirable.
- Must demonstrate effective leadership, teamwork, communication, and influencing skills.
- Strong analytical/problem solving and planning skills.
- Knowledge of the business drivers, technology solutions and players, Mastercard products & rules and competitive solutions within the US market would be a plus.
- College education or equivalent work experience with emphasis on business, and information technology and/or bankcard industry experience.
- Travel will be required (up to 25%).
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $147,000 - $36,000 USD
Purchase, New York: 169,000 - 271,000 USD
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management
Overview:
The Technology Account Management (TAM) role, focused on external partners, is aligned with the Mastercard account teams. TAM team members are responsible for all aspects of the technology and operational relationship with the customer and are responsible for the customer's overall operational relationship with Mastercard. This position will work directly with a number of issuers, acquirers and/or processors within US Markets and serve as an internal liaison with the Global Product & Solutions, Product Delivery, Solution Sales and Operations & Technology (O&T) teams. This TAM team member must have a thorough understanding of the customer's business plans, operational environments and use of Mastercard's products/services. Ongoing responsibilities may include defining & initiating new system development needs, coordinating/assessing customer service, and ensuring flawless project execution by respective O&T functional areas.
Role:
- Be the primary operational and technical contact and advocate for the customer internal to Mastercard
- Collaborate with customers to develop, monitor and report against joint operational and technical objectives.
- Partner with Product Delivery, Sales, Market Development, Global Products & Solutions, Operations & Technology, and all other functional units throughout Mastercard, to manage and/or facilitate the internal development and implementation of any new product and/or technology enhancement.
- Oversee Mastercard activity related to the technology design and implementation of customer projects to ensure customers' and Mastercard's needs are met.
- Review applicable Mastercard information regarding changes or proposed changes to Mastercard rules, products, tools, and services (per bulletins, releases and manuals) with operational and technical customer contacts; provide feedback as the voice of the customer to internal partners
- Identify customer operational and technical needs and arrange for training and communication of operational enhancements.
- Drive customers and internal staff to ensure compliance with all Mastercard technology enhancements - Conduct periodic operational and fraud reviews
- Accountable for customers overall operations satisfaction and integration with Mastercard.
All About You:
- Ability to work effectively across the operational and technical spectrums of the customer's organization as well as internally at Mastercard.
- Ability to grasp technology details and translate that into solutions to problems and/or to address business opportunities.
- Project management, implementation, technology, and operations skills required.
- Knowledge of credit, debit, and commercial card operations with emphasis on authorizations, clearing, settlement, commercial products and fraud and risk management desirable.
- Must demonstrate effective leadership, teamwork, communication, and influencing skills.
- Strong analytical/problem solving and planning skills.
- Knowledge of the business drivers, technology solutions and players, Mastercard products & rules and competitive solutions within the US market would be a plus.
- College education or equivalent work experience with emphasis on business, and information technology and/or bankcard industry experience.
- Travel will be required (up to 25%).
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $147,000 - $36,000 USD
Purchase, New York: 169,000 - 271,000 USD
View Now
1
Director, Technology Account Management
10528 Harrison, New York
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management
Overview:
The Technology Account Management (TAM) role, focused on external partners, is aligned with the Mastercard account teams. TAM team members are responsible for all aspects of the technology and operational relationship with the customer and are responsible for the customer's overall operational relationship with Mastercard. This position will work directly with a number of issuers, acquirers and/or processors within US Markets and serve as an internal liaison with the Global Product & Solutions, Product Delivery, Solution Sales and Operations & Technology (O&T) teams. This TAM team member must have a thorough understanding of the customer's business plans, operational environments and use of Mastercard's products/services. Ongoing responsibilities may include defining & initiating new system development needs, coordinating/assessing customer service, and ensuring flawless project execution by respective O&T functional areas.
Role:
- Be the primary operational and technical contact and advocate for the customer internal to Mastercard
- Collaborate with customers to develop, monitor and report against joint operational and technical objectives.
- Partner with Product Delivery, Sales, Market Development, Global Products & Solutions, Operations & Technology, and all other functional units throughout Mastercard, to manage and/or facilitate the internal development and implementation of any new product and/or technology enhancement.
- Oversee Mastercard activity related to the technology design and implementation of customer projects to ensure customers' and Mastercard's needs are met.
- Review applicable Mastercard information regarding changes or proposed changes to Mastercard rules, products, tools, and services (per bulletins, releases and manuals) with operational and technical customer contacts; provide feedback as the voice of the customer to internal partners
- Identify customer operational and technical needs and arrange for training and communication of operational enhancements.
- Drive customers and internal staff to ensure compliance with all Mastercard technology enhancements - Conduct periodic operational and fraud reviews
- Accountable for customers overall operations satisfaction and integration with Mastercard.
All About You:
- Ability to work effectively across the operational and technical spectrums of the customer's organization as well as internally at Mastercard.
- Ability to grasp technology details and translate that into solutions to problems and/or to address business opportunities.
- Project management, implementation, technology, and operations skills required.
- Knowledge of credit, debit, and commercial card operations with emphasis on authorizations, clearing, settlement, commercial products and fraud and risk management desirable.
- Must demonstrate effective leadership, teamwork, communication, and influencing skills.
- Strong analytical/problem solving and planning skills.
- Knowledge of the business drivers, technology solutions and players, Mastercard products & rules and competitive solutions within the US market would be a plus.
- College education or equivalent work experience with emphasis on business, and information technology and/or bankcard industry experience.
- Travel will be required (up to 25%).
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $147,000 - $36,000 USD
Purchase, New York: 169,000 - 271,000 USD
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management
Overview:
The Technology Account Management (TAM) role, focused on external partners, is aligned with the Mastercard account teams. TAM team members are responsible for all aspects of the technology and operational relationship with the customer and are responsible for the customer's overall operational relationship with Mastercard. This position will work directly with a number of issuers, acquirers and/or processors within US Markets and serve as an internal liaison with the Global Product & Solutions, Product Delivery, Solution Sales and Operations & Technology (O&T) teams. This TAM team member must have a thorough understanding of the customer's business plans, operational environments and use of Mastercard's products/services. Ongoing responsibilities may include defining & initiating new system development needs, coordinating/assessing customer service, and ensuring flawless project execution by respective O&T functional areas.
Role:
- Be the primary operational and technical contact and advocate for the customer internal to Mastercard
- Collaborate with customers to develop, monitor and report against joint operational and technical objectives.
- Partner with Product Delivery, Sales, Market Development, Global Products & Solutions, Operations & Technology, and all other functional units throughout Mastercard, to manage and/or facilitate the internal development and implementation of any new product and/or technology enhancement.
- Oversee Mastercard activity related to the technology design and implementation of customer projects to ensure customers' and Mastercard's needs are met.
- Review applicable Mastercard information regarding changes or proposed changes to Mastercard rules, products, tools, and services (per bulletins, releases and manuals) with operational and technical customer contacts; provide feedback as the voice of the customer to internal partners
- Identify customer operational and technical needs and arrange for training and communication of operational enhancements.
- Drive customers and internal staff to ensure compliance with all Mastercard technology enhancements - Conduct periodic operational and fraud reviews
- Accountable for customers overall operations satisfaction and integration with Mastercard.
All About You:
- Ability to work effectively across the operational and technical spectrums of the customer's organization as well as internally at Mastercard.
- Ability to grasp technology details and translate that into solutions to problems and/or to address business opportunities.
- Project management, implementation, technology, and operations skills required.
- Knowledge of credit, debit, and commercial card operations with emphasis on authorizations, clearing, settlement, commercial products and fraud and risk management desirable.
- Must demonstrate effective leadership, teamwork, communication, and influencing skills.
- Strong analytical/problem solving and planning skills.
- Knowledge of the business drivers, technology solutions and players, Mastercard products & rules and competitive solutions within the US market would be a plus.
- College education or equivalent work experience with emphasis on business, and information technology and/or bankcard industry experience.
- Travel will be required (up to 25%).
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $147,000 - $36,000 USD
Purchase, New York: 169,000 - 271,000 USD
View Now
2
Director, Technology Risk Management
63368 O'Fallon, Missouri
Mastercard
Posted 15 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Risk Management
The Regulatory Relations Markets & Compliance (RRMC) team is responsible for working with, and demonstrating to, our stakeholders (e.g., regulators, customers, Mastercard businesses) how Mastercard complies with our promises, commitments, and obligations. We do this by translating regulatory requirements for our Technology partners and showing how Mastercard standards/controls meet these expectations.
Role Overview
· Lead development, maintenance, and execution of a unified engagement and regulatory assurance delivery model, ensuring consistent adoption across business products, services, and markets, specifically for NAM & LAC.
· Oversee centralized inventories of regulatory and customer technology/security requirements, and drive standardization of operational and technical artifacts and documentation.
· Promote best practices and leverage trend analysis to shape cross-functional strategies for managing obligations and identifying emerging risks, exceptions, and escalation triggers.
· Oversee and drive centralized inventory of regulator and customer technology and security risk management requirements and assurance expectations.
· Drive the standardization and centralization of operational and technical requirements, artifacts, and compliance documentation.
· Monitor the evolving business, market, and regulatory landscape to anticipate and address new standards, policy requirements, and their potential impact on the organization.
· Oversee regulatory and customer technology and security examinations (e.g., on-site, virtual), ensuring timely and accurate documentation that demonstrates compliance with Mastercard's obligations.
· Translate regulatory and customer expectations into Mastercard's technology and security standards and control requirements to support assurance assessments.
· Advise stakeholders on regulatory obligations, recommend risk mitigation strategies, and report examination findings for timely resolution.
· Partner with Product Managers, Technology Account Managers, and Customer Account Managers to develop negotiation strategies for customer risk assessments and audit requirements.
· Support assessments of Mastercard's technology and security programs, including newly acquired entities and third-party relationships.
· Support Market, Technology, and Product Risk Leads in applying the engagement framework effectively.
Qualifications
- Bachelor's degree in technology, information systems, cybersecurity, or a related field preferred.
- Relevant IT certifications are a plus.
- Strong knowledge of risk and control frameworks such as SOC 1, SOC 2, PCI-DSS, and ISO.
- Familiarity with regulatory expectations for technology and security risk management.
- Experience with risk management methodologies and mitigation strategies.
- Knowledge of applicable laws, regulations, and ethical standards (e.g., GDPR, FBA, CBA, PFMI, FFIEC).
- Solid technical background in IT and cybersecurity.
- Understanding current and emerging technologies and their potential vulnerabilities.
Proven ability to collaborate across functions and geographies to implement best practices.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving skills, with a proactive and accountable mindset.
- Project management experience.
- Knowledge of Mastercard products and technology, security and other risk management programs and practices desired, a plus but not required
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $128,000 - $198,000 USD
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Risk Management
The Regulatory Relations Markets & Compliance (RRMC) team is responsible for working with, and demonstrating to, our stakeholders (e.g., regulators, customers, Mastercard businesses) how Mastercard complies with our promises, commitments, and obligations. We do this by translating regulatory requirements for our Technology partners and showing how Mastercard standards/controls meet these expectations.
Role Overview
· Lead development, maintenance, and execution of a unified engagement and regulatory assurance delivery model, ensuring consistent adoption across business products, services, and markets, specifically for NAM & LAC.
· Oversee centralized inventories of regulatory and customer technology/security requirements, and drive standardization of operational and technical artifacts and documentation.
· Promote best practices and leverage trend analysis to shape cross-functional strategies for managing obligations and identifying emerging risks, exceptions, and escalation triggers.
· Oversee and drive centralized inventory of regulator and customer technology and security risk management requirements and assurance expectations.
· Drive the standardization and centralization of operational and technical requirements, artifacts, and compliance documentation.
· Monitor the evolving business, market, and regulatory landscape to anticipate and address new standards, policy requirements, and their potential impact on the organization.
· Oversee regulatory and customer technology and security examinations (e.g., on-site, virtual), ensuring timely and accurate documentation that demonstrates compliance with Mastercard's obligations.
· Translate regulatory and customer expectations into Mastercard's technology and security standards and control requirements to support assurance assessments.
· Advise stakeholders on regulatory obligations, recommend risk mitigation strategies, and report examination findings for timely resolution.
· Partner with Product Managers, Technology Account Managers, and Customer Account Managers to develop negotiation strategies for customer risk assessments and audit requirements.
· Support assessments of Mastercard's technology and security programs, including newly acquired entities and third-party relationships.
· Support Market, Technology, and Product Risk Leads in applying the engagement framework effectively.
Qualifications
- Bachelor's degree in technology, information systems, cybersecurity, or a related field preferred.
- Relevant IT certifications are a plus.
- Strong knowledge of risk and control frameworks such as SOC 1, SOC 2, PCI-DSS, and ISO.
- Familiarity with regulatory expectations for technology and security risk management.
- Experience with risk management methodologies and mitigation strategies.
- Knowledge of applicable laws, regulations, and ethical standards (e.g., GDPR, FBA, CBA, PFMI, FFIEC).
- Solid technical background in IT and cybersecurity.
- Understanding current and emerging technologies and their potential vulnerabilities.
Proven ability to collaborate across functions and geographies to implement best practices.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving skills, with a proactive and accountable mindset.
- Project management experience.
- Knowledge of Mastercard products and technology, security and other risk management programs and practices desired, a plus but not required
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $128,000 - $198,000 USD
View Now
3
Director, Technology Risk Management
63368 O'Fallon, Missouri
Mastercard
Posted 15 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Risk Management
The mission of the PCI program at Mastercard is to protect our security posture. The PCI team ensures that all of our applications and platforms that involve payments and payment data are PCI compliant and certified to PCI- DSS (Data Security Standards) as well as other PCI standards where applicable.
We are looking for someone to join our team to help us drive and meet these compliance goals. This person will be a technically savvy person who likes to solve issues and drive outcomes.
Responsibilities include:
- Support the development of efficiencies that new work-flow processes to ensure scalability and sustainability of the program
- Partner with other MasterCard standard and compliance initiatives such as ISO, SOC1 to ensure consistency, cross standard efficiencies
- Support external Audits such as FBA, Bank of India, GBLA, SWIFT
- Work on day to day management of internal PCI Program processes and standard operating procedures
- Lead certification efforts that are not DSS: PIN, 3DS, TSP, P2PE etc.
- Representing PCI in long term technical projects that were identified through the PCI process to ensure compliance with standards e.g. Mainframe encryption
- Communicate security risks and gaps as related to or identified by PCI to stakeholders and executive management
- Drive the identification of thematic and enterprise issues and provide visibility in appropriate forums
- Develop and manage key metrics
- Provide PCI guidance on inquiries for new products and technologies
Knowledge of:
- PCI standards and requirements
- Latest information security protocols and standards
- Mastercard environments-physical and cloud
- Security controls, especially those that impact PCI (encryption, access, vulnerability testing etc.)
- Security prevention and detection systems and other security event management systems
- Data structures and classifications
Ability to:
- Review security architecture of applications and determine PCI relevance
- Employ strong research skills and problem-solving skills
- Apply PCI standards to new and existing technologies
- Identify and evaluate security gaps
- Communicate business risk to stakeholders
- Understand security findings (scanning/Pen test) and assess remediation strategies
- Evaluate compensating controls
- Conduct or facilitate meaningful meetings
- Work in slightly chaotic, rapidly growing environment
- Must have the ability to confidently and quickly make a decision is the hustle-bustle environment
- Work both independently and as part of a very cohesive team
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $128,000 - $198,000 USD
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Risk Management
The mission of the PCI program at Mastercard is to protect our security posture. The PCI team ensures that all of our applications and platforms that involve payments and payment data are PCI compliant and certified to PCI- DSS (Data Security Standards) as well as other PCI standards where applicable.
We are looking for someone to join our team to help us drive and meet these compliance goals. This person will be a technically savvy person who likes to solve issues and drive outcomes.
Responsibilities include:
- Support the development of efficiencies that new work-flow processes to ensure scalability and sustainability of the program
- Partner with other MasterCard standard and compliance initiatives such as ISO, SOC1 to ensure consistency, cross standard efficiencies
- Support external Audits such as FBA, Bank of India, GBLA, SWIFT
- Work on day to day management of internal PCI Program processes and standard operating procedures
- Lead certification efforts that are not DSS: PIN, 3DS, TSP, P2PE etc.
- Representing PCI in long term technical projects that were identified through the PCI process to ensure compliance with standards e.g. Mainframe encryption
- Communicate security risks and gaps as related to or identified by PCI to stakeholders and executive management
- Drive the identification of thematic and enterprise issues and provide visibility in appropriate forums
- Develop and manage key metrics
- Provide PCI guidance on inquiries for new products and technologies
Knowledge of:
- PCI standards and requirements
- Latest information security protocols and standards
- Mastercard environments-physical and cloud
- Security controls, especially those that impact PCI (encryption, access, vulnerability testing etc.)
- Security prevention and detection systems and other security event management systems
- Data structures and classifications
Ability to:
- Review security architecture of applications and determine PCI relevance
- Employ strong research skills and problem-solving skills
- Apply PCI standards to new and existing technologies
- Identify and evaluate security gaps
- Communicate business risk to stakeholders
- Understand security findings (scanning/Pen test) and assess remediation strategies
- Evaluate compensating controls
- Conduct or facilitate meaningful meetings
- Work in slightly chaotic, rapidly growing environment
- Must have the ability to confidently and quickly make a decision is the hustle-bustle environment
- Work both independently and as part of a very cohesive team
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
**Pay Ranges**
O'Fallon, Missouri: $128,000 - $198,000 USD
View Now
4
Associate Director, Technology Product Management
60684 Chicago, Illinois
Wolters Kluwer
Posted 1 day ago
Job Viewed
Job Description
As part of the Wolters Kluwer Health Clinical Effectiveness team, the Associate Director, Technology Product Management, role for Medi-Span will govern assigned areas of the Medi-Span Product Management strategy ensuring all product delivery and activities are part of the much broader and long-term strategic plan that looks to deliver on short and long-term revenue targets.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
View Now
5
Associate Director, Technology Product Management
60015 Deerfield, Illinois
Wolters Kluwer
Posted 1 day ago
Job Viewed
Job Description
As part of the Wolters Kluwer Health Clinical Effectiveness team, the Associate Director, Technology Product Management, role for Medi-Span will govern assigned areas of the Medi-Span Product Management strategy ensuring all product delivery and activities are part of the much broader and long-term strategic plan that looks to deliver on short and long-term revenue targets.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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6
Associate Director, Technology Product Management
02454
Wolters Kluwer
Posted 2 days ago
Job Viewed
Job Description
As part of the Wolters Kluwer Health Clinical Effectiveness team, the Associate Director, Technology Product Management, role for Medi-Span will govern assigned areas of the Medi-Span Product Management strategy ensuring all product delivery and activities are part of the much broader and long-term strategic plan that looks to deliver on short and long-term revenue targets.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
View Now
7
Associate Director, Technology Product Management
46202 Indianapolis, Indiana
Wolters Kluwer
Posted 2 days ago
Job Viewed
Job Description
As part of the Wolters Kluwer Health Clinical Effectiveness team, the Associate Director, Technology Product Management, role for Medi-Span will govern assigned areas of the Medi-Span Product Management strategy ensuring all product delivery and activities are part of the much broader and long-term strategic plan that looks to deliver on short and long-term revenue targets.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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8
Associate Director, Technology Product Management
53786 Madison, Wisconsin
Wolters Kluwer
Posted 15 days ago
Job Viewed
Job Description
As part of the Wolters Kluwer Health Clinical Effectiveness team, the Associate Director, Technology Product Management, role for Medi-Span will govern assigned areas of the Medi-Span Product Management strategy ensuring all product delivery and activities are part of the much broader and long-term strategic plan that looks to deliver on short and long-term revenue targets.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
This role focuses on outbound Product Management, where you'll dive deep into your product areas to shape and promote solutions that delight customers and drive business growth. A strong understanding of the commercial healthcare market - with a primary focus on payers/PBMs, digital health technology (DHT) companies, and life sciences - is essential. The role also engages with adjacent sub-segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.
Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.
**This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.**
**Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).**
**Preferred location: Indianapolis, IN, office but are open to any office in a Hybrid capacity**
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
- Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as payers/PBMs, digital health technology (DHT) companies, and life sciences - as well as market ownership, competitive landscape, and market trends to evaluate opportunities for more wallet growth, increased market share, and expansion into logical adjacencies.
- Formulate the strategy for the given areas of products and services, ensuring the roadmap supports the Medi-Span business growth including optimizing current product offerings, using new product opportunities to enhance existing offerings, evaluating options for new solutions for customers, and operationalizing those.
- Collaborate with and influence key stakeholders, including executive leadership, to align on product strategy and drive impactful initiatives.
- Oversee the quality and expediency of discovery, build, and go-to-market activities for assigned areas in Medi-Span by closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing.
- Foster an environment that is aligned with innovation, customer relationships, entrepreneurial spirit, and employee engagement.
- Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand and strengthen the relationships with customers so that Medi-Span is reliably perceived as the provider of choice with clear competitive differentiation.
OTHER DUTIES
- Develop the Product Management team by formally sharing current and gained knowledge of the market, competition, and products.
- Support the Product Management team's professional development through coaching, career support, and assignment of projects that enable individual growth.
- Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and providing input on customer-facing materials.
- Other duties as assigned by manager.
Education:
- Bachelor's degree in business, computer science, or healthcare or equivalent field preferred.
Required Experience:
- Minimum 10 years leadership experience with healthcare technology products.
- Minimum 5 years hands-on experience taking B2B SaaS and/or on-premise solution ideas from concept through go-to-market launches in a product management role.
- Proven experience positioning healthcare technology products both externally and internally (e.g., Sales Enablement and other GTM support) within commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.
- Minimum 3 years of direct people management experience, including supervisory responsibilities, career development, and coaching.
- Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into engineering requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.
Preferred Experience:
- Experience with healthcare embedded data and embedded data workflows.
- Proficiency with tools such as Jira, Confluence, and Smartsheet.
If you don't meet every requirement but are passionate about healthcare technology and product leadership, we encourage you to apply. We value diverse experiences and perspectives.
What We Value in This Role:
- Strategic and Market-Oriented: Looks beyond day-to-day tasks to shape long-term product direction and uncover growth opportunities in commercial healthcare markets.
- Customer-Centric: Deeply understands and advocates for customer needs, especially in commercial markets (payers/PBMs, DHT, and/or life sciences).
- Collaborative and Decisive Leader: Fosters strong cross-functional partnerships. Excels at navigating complex problems, managing projects with precision, and driving teams toward clear, effective outcomes.
- Adaptable & Curious: Comfortable navigating ambiguity and learning new domains.
- Clear Communicator: Able to simplify complex ideas and tailor messaging to different audiences.
- Supportive and Growth-Oriented Manager: Invests in team development by providing clear guidance, meaningful feedback, and opportunities for growth. Builds a culture of accountability, trust, and continuous learning.
TRAVEL REQUIREMENTS This role includes up to 20% travel, typically amounting to one trip per month (2-3 days each) for customer engagement or team collaboration. Occasional international travel may be required 1-2 times per year, generally for about a week. We strive to keep travel purposeful and balanced with flexibility.
**#LI-Hybrid**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
View Now
9