7,678 Director Operations jobs in the United States

Position Summary

Glenmark is actively seeking a Director to be responsible for the overall manufacturing, filling, and packaging of Sterile Injectable products at our manufacturing facility in Monroe, North Carolina.

The facility is designed to produce Sterile Injectable products in vials and syringe formats. Significant responsibilities include managing and evaluating machine resources to ensure productivity and minimal downtime, supporting and guiding supervisors multiple shifts in the Sterile Injectable area, striving to reduce expenses and increase productivity, ensuring all employees follow industry standard health and safety guidelines, setting ambitious production goals and communicate them to key stakeholders, provide motivation, support, and guidance to all employees, communicate any problems or obstacles to senior management, create schedules for employees to ensure optimum staffing levels and establish workflow policies that enhance speed and efficiency without compromising product safety or integrity.

Additional responsibilities include supporting the qualification of equipment, setting up plant systems and processes, site transfer of manufacturing processes, media fills, maintaining aseptic manufacturing areas, and manufacturing exhibit and commercial batches. The Director of Operations will ensure that manufacturing and packaging operations comply with all statutory and regulatory requirements effectively and in a time-sensitive manner.

Financial

OVERALL JOB RESPONSIBILITIES:

• Responsible for budget compliance with the operations of the sterile injectable area.
• Responsible for keeping the manufacturing costs within the established budget.
  
  

Operational Excellence

• Responsible for plant-wide OEE initiatives to enhance the overall efficiency of the Sterile Injectable area.
• Shall lead and coordinate the continuous improvement opportunities across manufacturing areas.
• Responsible for leading change with the ability to negotiate and influence positive outcomes.
• Ensure the manufacturing capacities are periodically reviewed and prepare and implement capacity additions when required.
• Ensure timely closure of batch records and related documents (i.e., protocols, incidents, change controls, etc.) per CGMP and CGDP practices.
  
  

Stakeholder

• Collaborate with other departments, such as Procurement, Quality Control, Quality Assurance, Regulatory, and R&D, to run the operation effectively.
• Coordinating with the teams
• and other manufacturing locations to ensure the most efficient completion of projects, product filings, product launches, commercial supplies, etc.
• Lead in preparing regulatory and customer audits for the Sterile Injectable and Oral Solid Dosage area.
• Develop the team and people development through training and talent management programs.
  
  

Innovation

• Design or Implement manufacturing processes that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction.
• Take up energy conservation projects.
• To develop and monitor productivity matrices and improve these over time.
• To initiate and be accountable for the safety management system of the Sterile Injectable area.
  
  

Education

A Bachelor's degree in pharmacy, microbiology, engineering, or a relevant scientific discipline is required for consideration for this position. A Master's degree in one of the listed fields is preferred.

Experience

• A minimum of 18+ years of experience in pharmaceutical manufacturing is required for consideration for this position.
• Experience in sterile or aseptic manufacturing is required. The ideal candidate will have experience in prefilled syringes and vial filling technology through aseptic processing or terminal sterilization.
• Experience working in USFDA-regulated manufacturing facilities is required
  
  

Knowledge And Skills

Demonstrated understanding of all applicable manufacturing process technology, equipment, unit operations, and control technology. Strong hands-on experience in media fills and aseptic manufacturing is required. Functional knowledge of pharmaceutical manufacturing processes is required. Hands-on experience with Pre-filled syringes and vial-filling technology is highly preferred. Demonstrated working knowledge and understanding of conceptual, detailed design, project planning, execution, and qualification of biopharmaceutical facilities as per cGMP requirements.

Overview
The Director of Operations is responsible for the operational performance of multiple clinic locations. Provides management and oversight functions for assigned clinics; reporting to the Greater Peoria Support Services, and collaborating with physician leaders, physicians/providers and management team to ensure high quality patient care.
Qualifications
**Certifications:**
+ N/A
**Education:**
+ Bachelor's Degree
**Work Experience:**
+ Physician Dyad Model - 1 year
+ Healthcare Leadership - 5 years
**Specialized Knowledge and Skills**
+ Strong interpersonal skills.
+ Strong computer skills.
+ Strong supervisory and leadership skills.
+ Strong verbal and written communication skills.
+ Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise.
+ Knowledge of personnel administration and patient relation principles.
+ Ability to work as a team member.
+ Ability to understand and apply guidelines, policies and procedures.
Responsibilities
+ Responsible for creating a culture of innovation, learning, teamwork and professional practice consistent with the mission, vision and values of the organization, in partnership with physician leadership.
+ Coordinate services and resources with other directors in the region.
+ Assist in the ongoing development and enhancement of regional clinic operations
+ Provide mentorship to all new and current clinic leadership, including providing orientation for new administrators.
+ Establish effective mechanisms of communication with staff, providers, patients and management team.
+ Monitor environmental conditions in order to secure protected health information.
+ Take the leadership role in times of disaster to secure the safety of staff, patients, visitors, the facility and protected health information when possible.
+ Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
+ Demonstrate sound fiscal management of clinic operations through comprehensive budgetary planning, variance analysis/justification and regular monitoring of financial performance/productivity.
+ Direct the patient care team to provide quality, cost effective healthcare and patient care processes and protocols to achieve optimal patient outcomes.
+ Collaborate with regional physician leadership committees and affiliates related to strategic planning.
+ Demonstrate knowledge of physician and staff benefits including communication with physicians and staff related to benefits Schedule, conduct and complete follow-up for regular clinic administrator meetings and clinic site visits.
+ Demonstrate knowledge of physician compensation plan including communication with physicians related to individual physician compensation.
+ Participate in Provider recruitment in the region.
About Us
**Find it here.**
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
_We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
The compensation range for this position is $48.56per hour - $83.52per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

**Time Type:**
Full time
**Remote Type:**
**Job Family Group:**
Market Operations
**Job Description Summary:**
The Director, Operations is responsible for leading Warehousing and Distribution operations. Manages members of the team in the department. Responsible for providing effective leadership while fostering a positive team environment and providing overall direction, coordination, and evaluation of organizational unit, department and/or functional area. Accomplishes business objectives by directing staff, planning, implementing, and evaluating project results related to the logistic requirements of the company.
**Job Description:**
**Job Responsibilities:**
+ Develop strategic plan by studying technological and financial opportunities, presenting assumptions, and recommending objectives.
+ Direct process and continuous improvement efforts in the areas of quality, customer service, safety, productivity, and cost reduction.
+ Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions, controlling costs, and maximizing the use of assets.
+ Provide oversight for all operations related activities, including receiving, conveying/sortation, loading, delivery, facility, fleet maintenance, sanitation, inventory control and returns management.
+ Direct facility and system maintenance activities - inspection, repair, capital improvements, new layout designs, etc.
+ Oversees the company security program by developing and maintaining appropriate programs in conjunction with operation staff.
+ Other duties, as assigned by the jobholder's supervisor, may also be required.
**Minimum Qualifications:**
+ Bachelor's degree in related field and/or equivalent training and work experience
+ Minimum of 7 years of experience in Warehousing or Distribution
+ Advanced PC skills using MS Office and other various computer programs including presentation software
+ Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
+ Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
+ Analytic and Reporting skills
+ Utilize sound judgement and problem-solving skills
+ Ability to work in fast-paced, high-volume, team environment
**Preferred Qualifications:**
+ Strong business acumen and organizational skills
+ Knowledge of Warehouse Management Systems
+ Working knowledge of Distribution routing software, preferably Roadnet
+ Experience managing a union environment
+ Experience with conveyor/sortation equipment
**Physical Requirements:**
+ While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone
**Competencies:**
+ People management responsibility for pay reviews, performance management, training, and resource planning.
+ Requires conceptual thinking to understand complex issues and their implications, where sufficient information may not be available.
_This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description._
**Salary Range:** $120,000-$150,000 - This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually. - This position is eligible for health care benefits, life insurance, time off benefits, and participation in the Company's 401(k) plan.
-
Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here ( . If you need a reasonable accommodation because of a disability for any part of the employment process, please call and let us know the nature of your request and your contact information.

Direct operations for a Remittance Processing/Lockbox site or exceptions/support units to ensure that all contractual and/or business objectives are obtained. Responsible for large staff of employees, running a physical facility, strategic planning, financial management, process management, risk/audit adherence, customer interaction/management.
+ Leadership: Lead by example, create a welcoming environment where employees feel engaged; mentor lower level managers to ensure they are creating an engaging and safe work environment with good morale; manage attrition rates.
+ Business Management: Work with senior management to define and initiate strategies to create the drive toward successful achievement of critical functions and objectives; analyze data to identify trends and root causes.
+ Financial/Business Acumen: P&L responsibility, track metrics, measure productivity; make decisions in a fast-paced environment using sound judgement to ensure a successful outcome.
+ Project Management: Collaborate and lead initiatives both within the department and across the business and enterprise.
+ Compliance: Overall responsibility for internal/external audits within site/department, including Regulatory audits (i.e., SOC 1), Health & Safety audits, PCI audit, internal audits and customer process audits.
Basic Qualifications:
Education and Experience: Bachelors in Business, Finance or related discipline and 8 years experience in operations management.
Strong technical aptitude with Microsoft Office. Management experience. Analytical skills. Experience in customer service.
Preferred Qualifications
Education: Masters and 6 years experience in operations management.
Experience: + 8 years of experience in o perations m anagement (preferably in payment processing)
+ 5 years of management experience
Additional Basic Qualifications:
Must be 18 years of age or older
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster ( which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .

**Serving the needs of all families with young children,** Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
HOW YOU'LL MAKE AN IMPACT:
An Operations Director is a member of the leadership team who is fully empowered to lead shift operation within the facility. Through effective relationships, a Director will lead a team of to meet and exceed the customer, financial and operational expectations. The Director is accountable to deliver all business requirements, continuously improving processes, demonstrate a customer first mindset, find efficiencies, and reduce expense within respective shift. The Director develops strategies, plans the business, researches issues, and translates strategy into operational practice. This role typical reports to the Sr Manager of Operations and has 3-4 direct reports and is based in our Braselton office in our on-site work environment
**40%: Drive Culture and Build Engagement**
- Demonstrate Carter's core values (ACT with integrity; EXCEED expectation; SUCCEED together, INSPIRE innovation; INVEST in people) with each interaction supporting the culture within the department and facility.
- Own Relationships between shifts, peers, subordinates, and Leadership to build partnerships and maximize performance.
- Facilitate 1:1 weekly development session with direct reports based on observations and interactions.
- Model desired behaviors that create effective relationships.
- Own the coaching model and coordinate resources to address opportunities and facilitate success.
- Monitor performance and discipline process in area of responsibility.
- Builds and fosters teams, gains commitment from others and effectively manages the decision-making process across shift.
- Lead shift operations by Identifying themes impacting engagement; support managers to leverage wins and address opportunities that impact results.
- Support associate and leader engagement through effective communication, recognition and accountability.
- Develop and support managers to address associate concerns including the reporting, follow up, investigating, disciple process through resolution.
- Build Trust with managers to develop open and honest conversations by establishing clear expectations, continuous feedback, support, development and accountabilities that will drive performance and results.
- Maintain a safe work environment (incidents, near misses, accidents, awareness, etc.) through leadership in all safety related matters (meetings, supporting initiatives, investigations, etc.).
**40%: Operational Execution**
- Translate long range business plans into facility and shift strategy and operationalize for implementation.
- Act as a liaison between the shift and channel partners.
- Build weekly/seasonal/annual plans; communicate, monitor, and adjust to meet or exceed all performance, shift and channel KPI's.
- Monitor key process indicators, analyze data to track performance and facilitate productivity improvements within shift and facility.
- Develop, implement, and monitor procedures, methods of operations, and service requirements.
- Understand and consistently use continuous improvement methodology to increase, accuracy, and safety while decreasing cost per unit.
- Lead capital improvement projects and key initiatives within shift responsibility.
- Maintain utilization of people, process, and technology for the respective operation.
- Balances shift responsibility with the overall operation of the facility.
- Ensures consistent, thorough, and timely communication to subordinates, peers, and senior leadership.
- Reviews analysis of activities, cost, operations and forecast data to determine progress toward stated goals and objectives.
**10% Customer Focus**
- Throughout the running of a shift operation, develop short- and long-term strategy with the customer's best interest being top priority.
- Ensure all accuracy, service and quality programs meet/exceed the customer experience. Responsible for the development of training materials to ensure area understanding.
- Own the inventory by managing care in the handling and accuracy of all product movement and transactions within the department.
- Deliver successful inventory results on the shift ensuring merchandise and supplies are treated as an asset that must be taken care of to reduce shortage, damage, improving turn, productivity and sales.
- Maintain customer service compliance standards.
**10% Business Minded**
- Understand and properly manage all variable and fixed expense to improve cost per unit while maintaining high levels of service, quality and engagement.
- Leads budget preparation process with operations and channel leaders.
- Provides oversight regarding headcount needs, transfers between departments, and temporary labor requirements
- Responsible for facilitating and executing physical inventory for operation.
- Meets costs and expense associated with decisions and actions of running an operation.
- Provides leadership to engage the operation to deliver profit and customer service goals.
**WE'D LOVE TO HEAR FROM YOU, Must have:**
- Extensive understanding and knowledge of large multi-channel distribution center and technologies to include (Manhattan warehouse management systems (WMS), automated unit sortation, automated storage and retrieval system (ASRS)/Goods-to-Person (GTP), automated shipping and receiving sortation, pick-to-light, radio-frequency scanners, warehouse control systems (WCS), conveyors, etc.).
- Proven leadership ability including servant leader, teacher/mentor/coach, self-management, problem solver, system thinker, demonstrates empathy, high standards and sound decision making.
- Interpersonal skills to include confidentiality, trust, adaptability, flexibility, motivation, initiative, active listening, oral and written communication.
- Creative problem solving and cultivates innovative approaches to complex problems, while challenging the status quo.
- Strong analytical and problem-solving skills with an emphasis on process improvement, installing and enhancing best practices in the channel area.
- Business and Intellectual competencies to include industry understanding of warehouse management, negotiations skills, strategic and tactical planning skills, problem analysis skills, staff development skills, written and oral communication skills and creativity.
- Working knowledge of all Microsoft Office applications.
**Preferred skills and experience:**
- BS/BA degree in a related field, preferred.
- 10-15 years of leadership level experience with a preference of 2-5 years in the apparel distribution functional area.
- Experienced in leading teams in multi-function distribution operations.
- Experience leading teams of 200+ associates (exempt and non-exempt).
- Experience working within highly automated technology.
- Experience working in a high volume, fast-paced environment.
**OUR TEAM MEMBERS:**
- Lead Courageously: Have a strong sense of personal values that align with our Company values
- Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
- Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
- Drive Growth: Set aggressive goals and implement plans precisely
- Cultivates Innovation: Respectfully challenge the "we've always done it this way" mentality and explore new ways to achieve desired outcomes
**MAKE A CAREER AT CARTER'S:**
- Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._

**JOB SUMMARY**
+ The Director of Operations is responsible for managing the overall performance and profitability of multiple Transportation, Flow Through or Warehouse facilities. The Director of Operations leads and manages all activities related to the functioning of the service centers in order to meet or exceed customer expectations and to achieve facility and company goals for operating revenue, growth, sales, and service for the service area. In addition, the Operations Director establishes and maintains an effective relationship with their staff, customer contacts and internal support groups. Manages to key internal and client facing metrics and defines strategies for continuous improvement. Multiple Logistics Site Managers report to this position.
**JOB RESPONSIBILITIES**
+ Oversee all aspects of multiple sites for operations, administration, financial and customer service within the facility
+ Ensure maximum return on revenue through effective operational planning and business development
+ Overall responsibility for financial management, P&L results and management results to achieve operating income plan
+ Owns the overall performance of the NOS results for the respective site
+ Acts as key point of contact for multiple customers, working through service and KPI targets, contractual issues and/or renewal, pricing and scope adjustments
+ Responsible for increasing the customer presence within Neovia
+ Ensure compliance with all federal, state, or local regulatory agencies. (i.e. OSHA, DOT)
+ Direct as needed the recruitment and/or contract personnel to meet the requirements of current and projected business within the facilities
+ Weekly performance reporting, review of facility financials, and various audit compliance for internal/external customers
+ Support sales and business development and has the ability to develop an effective plan, integrate and handle existing and new business, as needed
**QUALIFICATIONS**
+ Function as liaison between corporate groups and facility personnel, ensure a clean, properly organized, safe, and healthy environment for all personnel, including all facilities and equipment in a good state of repair
+ Bachelor degree in Supply Chain, Transportation & Logistics or related degree and /or equivalent experience
+ 5 years' experience in warehousing (operations, sales, or combination)
+ Proven track record in leading/managing distribution operations
+ Knowledge of state, federal and international applicable laws and regulations (Federal Maritime Commissions, Interstate Commerce Commission, U.S. Customs, environmental, import/export, maritime, human resources)
+ Demonstrated strong leadership, business planning, financial analysis, negotiation and customer satisfaction skills
+ Demonstrated knowledge of effective organization and project management skills
+ Ability to work effectively in a business environment characterized by complexity, ambiguity and rapid change
+ Excellent interpersonal, communication, change management and presentation skills (written and verbal)
+ Demonstrated ability to effectively resolve customer complaints and problems and restore or maintain business
+ Adherence to the Company's Core Values and ability to execute our Value Promise
Additional Qualifications:
+ Master's degree in Supply Chain Management, Business or related area with major or emphasis in transportation or logistics.
+ 5+ years of supervisory experience. Ideally have 3PL Pre-Sales support experience.
+ 7 years or more of logistics experience
+ Ability to travel
**PHYSICAL REQUIREMENTS**
+ Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds.
**ADDITIONAL INFO**
Neovia is committed to the principles of equal employment opportunity, inclusion, and respect. Neovia does not tolerate unlawful discrimination against anyone - employees, customers, business partners, or others - on the basis of race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, marital status, military service, or any other status protected by the laws and regulations in the locations where we operate.

**What You'll Do**
We're seeking a strategic and experienced operations leader to join our team as Director of Retirement Participant Operations. This role is responsible for overseeing the full lifecycle of retirement transaction processing-including contributions (Money In), payroll integration, distributions (Money Out), and corrections recordkeeping. You'll lead a high-impact team, drive process improvements, and ensure compliance across a complex and evolving retirement services landscape. You'll be responsible for:
+ Leading and developing a team of 3+ direct reports and oversee a span of 140+ employees, including dotted-line accountability to ~250 global employees.
+ Delivering operational results for all participant transaction processing functions within a recordkeeping environment to provide industry-leading quality and timeliness results across global locations.
+ Driving strategic initiatives and process improvements that align with business goals and regulatory changes.
+ Implementing policies and controls to mitigate financial, compliance, and reputational risks.
+ Collaborating cross-functionally to support enterprise-wide projects and initiatives.
+ Developing, maintaining, and evolving department plans, dashboards, KPIs, and performance metrics.
+ Managing a department budget, driving cost efficiency, and aligning staffing plans to business needs.
+ Leading talent-related activities including hiring, developing, coaching, succession planning, and employee engagement.
+ Influencing team culture and drive change management across leadership and staff.
Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!
**Who You Are**
+ 10+ years of progressive leadership experience in retirement or financial service industry
+ Possess a strong knowledge of defined contribution and defined benefit administration, regulations, and competitive landscape
+ Proven leader in managing operations teams and driving performance and improvement
+ Have experience in human capital planning, resource allocation, and managing delivery against service level agreements (SLAs)
+ Proficiency in making data driven decisions to effectively manage people and process
+ Proven capability to build and sustain trusting relationships with internal stakeholders and external partners
+ Demonstrated ability to influence, build, and lead effective teams in a matrixed environment, delivering results while maintaining adaptability, flexibility, and big-picture focus
+ Ability to inspire, develop, and motivate staff at all levels, including frontline leaders and senior leadership
+ This position may be subject to SEC restrictions on personal political contributions.
**Skills That Will Help You Stand Out**
+ Strong background in retirement plan platforms, payroll integrations, and financial reconciliation.
+ You anticipate service needs, translate feedback into action, and empower front-line teams with the tools and training they need to exceed expectations.
+ Strategic Thinking: Ability to develop roadmaps, analyze workflows, and implement initiatives that scale efficiently across the organization.
+ Excellent communication and stakeholder management skills.
+ People Development: Experience coaching leaders, managing performance, and cultivating a positive team culture focused on growth and engagement.
**Salary Range Information**
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
**Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)**
$ - $ / year
**Time Off Program**
Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don't accrue a bank of time off under FTO and there is no set number of days provided.
**Pension Eligible**
Yes
**Work Environments**
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Raleigh NC, or Charlotte, NC). You'll work with your leader to figure out which option may align best based on several factors.
**Job Level**
We'll consider talent at the next level with the right experiences and skills.
**Work Authorization/Sponsorship**
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers ( and Green Card for Employment-Based Immigrants ( Code of Ethics**
For Principal Asset Management positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
**Experience Principal**
At Principal, we value connecting on both a personal and professional level. Together, we're imagining a more purpose-led future for financial services - and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site ( to learn more about our purpose, values and benefits.
**Principal is an Equal Opportunity Employer**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Posting Window**
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
**Original Posting Date**
10/9/2025
**Most Recently Posted Date**
10/9/2025
LinkedIn Remote Hashtag
#LI-Remote

**What You'll Do**
We're seeking a strategic and experienced operations leader to join our team as Director of Retirement Participant Operations. This role is responsible for overseeing the full lifecycle of retirement transaction processing-including contributions (Money In), payroll integration, distributions (Money Out), and corrections recordkeeping. You'll lead a high-impact team, drive process improvements, and ensure compliance across a complex and evolving retirement services landscape. You'll be responsible for:
+ Leading and developing a team of 3+ direct reports and oversee a span of 140+ employees, including dotted-line accountability to ~250 global employees.
+ Delivering operational results for all participant transaction processing functions within a recordkeeping environment to provide industry-leading quality and timeliness results across global locations.
+ Driving strategic initiatives and process improvements that align with business goals and regulatory changes.
+ Implementing policies and controls to mitigate financial, compliance, and reputational risks.
+ Collaborating cross-functionally to support enterprise-wide projects and initiatives.
+ Developing, maintaining, and evolving department plans, dashboards, KPIs, and performance metrics.
+ Managing a department budget, driving cost efficiency, and aligning staffing plans to business needs.
+ Leading talent-related activities including hiring, developing, coaching, succession planning, and employee engagement.
+ Influencing team culture and drive change management across leadership and staff.
Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!
**Who You Are**
+ 10+ years of progressive leadership experience in retirement or financial service industry
+ Possess a strong knowledge of defined contribution and defined benefit administration, regulations, and competitive landscape
+ Proven leader in managing operations teams and driving performance and improvement
+ Have experience in human capital planning, resource allocation, and managing delivery against service level agreements (SLAs)
+ Proficiency in making data driven decisions to effectively manage people and process
+ Proven capability to build and sustain trusting relationships with internal stakeholders and external partners
+ Demonstrated ability to influence, build, and lead effective teams in a matrixed environment, delivering results while maintaining adaptability, flexibility, and big-picture focus
+ Ability to inspire, develop, and motivate staff at all levels, including frontline leaders and senior leadership
+ This position may be subject to SEC restrictions on personal political contributions.
**Skills That Will Help You Stand Out**
+ Strong background in retirement plan platforms, payroll integrations, and financial reconciliation.
+ You anticipate service needs, translate feedback into action, and empower front-line teams with the tools and training they need to exceed expectations.
+ Strategic Thinking: Ability to develop roadmaps, analyze workflows, and implement initiatives that scale efficiently across the organization.
+ Excellent communication and stakeholder management skills.
+ People Development: Experience coaching leaders, managing performance, and cultivating a positive team culture focused on growth and engagement.
**Salary Range Information**
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
**Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)**
$ - $ / year
**Time Off Program**
Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don't accrue a bank of time off under FTO and there is no set number of days provided.
**Pension Eligible**
Yes
**Work Environments**
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Raleigh NC, or Charlotte, NC). You'll work with your leader to figure out which option may align best based on several factors.
**Job Level**
We'll consider talent at the next level with the right experiences and skills.
**Work Authorization/Sponsorship**
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers ( and Green Card for Employment-Based Immigrants ( Code of Ethics**
For Principal Asset Management positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
**Experience Principal**
At Principal, we value connecting on both a personal and professional level. Together, we're imagining a more purpose-led future for financial services - and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site ( to learn more about our purpose, values and benefits.
**Principal is an Equal Opportunity Employer**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Posting Window**
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
**Original Posting Date**
10/9/2025
**Most Recently Posted Date**
10/9/2025
LinkedIn Remote Hashtag
#LI-Remote

**Careers With Purpose**
**Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.**
**Facility:** Perham Hlth
**Location:** Perham, MN
**Address:** 1000 Coney St W, Perham, MN 56573, USA
**Shift:** 8 Hours - Day Shifts
**Job Schedule:** Full time
**Weekly Hours:** 40.00
**Salary Range:** $53.00 - $87.50
**Job Summary**
The Director of Operations is responsible for providing overall guidance, administrative leadership, direction, development, coordination, integration, planning and control of operations of designated Sanford facilities. Accountable for the creation and development of an environment that encourages the application of Sanford Health mission and values to maximize long-range plans and strategies. Provides administrative leadership, support, and expertise across designated focus areas, potentially including marketing, documentation review of contracts, clinical operations, education, and research. Develops and monitors appropriate indicators for quality and continuous improvement. Manages the operations of the departments including human resources, budget and finance, short and long-range planning, legal and regulatory compliance. Effectively interview, hire, counsel, and discipline employees. Develops and administers operational procedures, safety and communication program. Lead key initiatives to help realize the strategic goals set by administrative leaders. May also participate in and responsible for community events, revenue generation, expense control, and general public engagement functions/events. Lead operational efforts to promote services as part of a broader programs as well as demographic groups.
**Qualifications**
Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field required. Master's degree preferred.
Minimum five years of experience in a health care or business related field required.
**Benefits**
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
**Req Number:** R-
**Job Function:** General Administration
**Featured:** No