Explore dispatcher job opportunities across the United States. Dispatchers are vital for coordinating resources and ensuring smooth operations in various sectors, including transportation, logistics, emergency services, and utilities. These roles demand excellent communication, problem-solving, and organizational skills to manage real-time information and respond effectively to changing situations.841 Dispatcher jobs in the United States
Dispatcher
10018 New York
$30 - $35 per hour
Garner Health Insurance
Posted 3 days ago
Job Viewed
Job Description
We are seeking a detail-oriented and proactive Purchasing Officer to manage the procurement of goods and services for our organization. The ideal candidate will ensure that purchases are cost-effective, timely, and meet quality standards. This role requires strong negotiation skills, supply market knowledge, and the ability to build and maintain supplier relationships.
Key Responsibilities:- Research and evaluate suppliers to ensure high-quality products and competitive pricing.
- Obtain quotes, compare pricing, terms, and delivery schedules, and make recommendations based on cost and quality.
- Negotiate contracts, terms, and conditions with vendors and suppliers.
- Prepare and process purchase orders and requisitions.
- Monitor inventory levels and reorder supplies as necessary.
- Track the status of orders, resolve delivery issues, and ensure timely receipt of goods.
- Maintain accurate records of purchases, pricing, and other important data.
- Collaborate with internal departments to understand procurement needs and priorities.
- Ensure compliance with company procurement policies and relevant regulations.
- Analyze purchasing trends to identify cost-saving opportunities.
- Bachelor’s degree in Business, Supply Chain Management, or a related field (or equivalent experience).
- Proven experience in purchasing or procurement, ideally in [insert relevant industry].
- Strong negotiation, communication, and analytical skills.
- Proficiency in Microsoft Office and purchasing software (e.g., SAP, Oracle, QuickBooks).
- Excellent organizational and time management skills.
- Ability to work independently and manage multiple tasks simultaneously.
Company Details
We are seeking a reliable and detail-oriented Dispatcher to coordinate and manage the schedules of drivers, field personnel, or emergency units. The Dispatcher will be responsible for receiving and responding to service requests, monitoring real-time activities, and ensuring efficient routing and communication. Key Responsibilities: Receive and prioritize incoming calls, emails, or service requests. Schedule and dispatch drivers, technicians, or personnel to appropriate locations according to urgency and availability. Monitor the status and location of units using GPS tracking and dispatch software. Maintain communication with field staff to provide updates, changes, and instructions. Record and maintain logs of all calls, dispatches, routes, and services performed. Address customer inquiries and resolve scheduling issues as they arise. Coordinate with other departments to ensure timely and efficient service delivery. Follow company procedures and safety protocols. Requirements: High school diploma or equivalent; additional training or certification a plus. Proven experience as a dispatcher or in a similar role (transportation, logistics, emergency services, etc.). Familiarity with dispatch systems and GPS tracking software. Strong communication, organizational, and multitasking skills. Ability to remain calm and professional under pressure. Proficient in Microsoft Office and data entry. Flexible schedule; may include nights, weekends, or holidays depending on the role. P...
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0
Dispatcher
Remote
$30 - $35 per hour
Luxoft Technology Company
Posted 3 days ago
Job Viewed
Job Description
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles.
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.
The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (CAD)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
Company Details
We are a growing faith-based managed service provider based in United States, USA that serves our God and clients throughout USA and beyond. Our culture is rooted in our faith – we nurture each other, put family first, give back more than we should, and eagerly expect what is to come. We are seeking a detail-oriented and professional individual to join our team as a part-time Receptionist, Administrative Assistant, and Dispatcher. This fully remote role supports our operations by handling incoming calls, performing administrative tasks, and dispatching service requests to our tech team. The position offers part-time hours (10:00 AM – 4:00 PM PST, Monday to Friday) with an expected 30 hours per week and a starting compensation of $16.50 per hour. Work location: Remote. Key Responsibilities • Answer and direct incoming calls with a professional and friendly attitude. • Provide administrative support, including scheduling, data entry, and document preparation. • Dispatch service requests to the tech team and/or coordinate schedules with clients as needed. • Maintain accurate records in the ticketing system and ensure timely follow-ups with clients. • Utilize Microsoft Word, Excel, and Outlook for daily tasks. • Communicate effectively with team members and clients via phone and email. Required Qualifications • Must have your own computer and reliable internet connection. • Demonstrated proficiency in Microsoft Word, Excel, and Outlook. • Strong verbal communication skills wi...
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1
Dispatcher
46218 Indianapolis, Indiana
First Student Inc
Posted today
Job Viewed
Job Description
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
Dispatcher Responsibilities:
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
Dispatcher Responsibilities:
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request
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2
Dispatcher
75070 Mckinney, Texas
Waste Connections, Inc.
Posted today
Job Viewed
Job Description
Monitors and tracks progress of drivers throughout the work day in order to ensure timely completion of assigned routes. Route data entry. Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner. Work i Dispatcher, Dispatch, Manufacturing
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3
Dispatcher
08512 Cranbury, New Jersey
Staffmark
Posted today
Job Viewed
Job Description
Are you looking to grow your career with a company that values integrity, teamwork, and the success of its employees? Staffmark is hiring an experienced Dispatcher in Monroe Township, NJ, on behalf of a forward-thinking logistics and transportation company. This is your chance to be part of a fast-paced, solutions-driven team that keeps supply chains moving.
Pay: $20.00/hour
Schedule: Tuesday - Saturday
Responsibilities:
Qualifications:
Why You'll Love This Job:
We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.
Interested? Click " Apply Now " and a dedicated recruiter will be in touch to discuss this amazing opportunity.
Pay: $20.00/hour
Schedule: Tuesday - Saturday
Responsibilities:
- Manage payroll, billing, and accounts payable
- Maintain attendance and vacation records for hourly employees
- Ensure compliance with DOT, OSHA, and safety regulations
- Review driver logs, assist with incident response, and conduct safety trainings and orientations
- Facilitate or support safety meetings; serve as the primary contact for collisions and workplace incidents
- Coordinate driver dispatch and routing, maintaining real-time communication and proper documentation
- Respond to customer inquiries, escalate issues when needed, and act as a liaison between staff and management
- Track and report Key Performance Indicators (KPIs) to leadership
- Manage expenses, inventory of supplies and uniforms, and oversee Profit & Loss (P&L) functions
Qualifications:
- 1-3 years of experience in transportation, warehouse, or distribution environment preferred
- Working knowledge of DOT, OSHA, and general safety compliance
- Strong organizational and communication skills
- Ability to multitask in a fast-paced environment
Why You'll Love This Job:
We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.
Interested? Click " Apply Now " and a dedicated recruiter will be in touch to discuss this amazing opportunity.
View Now
4
Dispatcher
62040 Madison County, Illinois
First Student Inc
Posted today
Job Viewed
Job Description
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
About the Position Responsibilities: Qualifications: First for a Reason Benefits We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Professional Advancement Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Diversity & Inclusion Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you'll have a positive impact on others. Apply today and get your career on the road with First Student!
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
About the Position Responsibilities: Qualifications: First for a Reason Benefits We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Professional Advancement Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Diversity & Inclusion Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you'll have a positive impact on others. Apply today and get your career on the road with First Student!
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request
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5
Dispatcher
37210 Nashville, Tennessee
Waste Pro
Posted today
Job Viewed
Job Description
SUMMARY OF POSITION:
The purpose of the Disptacher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed.
ESSENTIAL JOB FUNCTIONS:
1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response.
2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day.
3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements.
4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff.
5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors.
6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers.
7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments.
8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors.
9. Print, review and make data entry corrections to productivity reports for route supervisors daily.
10. Distribute and maintain driver phones/radios -- including completion of software updates, and charging phones every evening.
11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory. Ensures that supplies are on hand for necessary forms. Prepares Saturday work.
OTHER JOB RESPONSIBILITIES:
* Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
* Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
* Any additional job duties that may be assigned by the Supervisor.
WORK ENVIRONMENT :Normal setting for this job is: office setting.
QUALIFICATIONS:
Education and Experience
* High school diploma or G.E.D and a minimum of 6 months of related work experience required.
* Experience within the Waste industry, transportation, or logistics is preferred.
* Previous customer service experience in a call center environment preferred.
* Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner
* Computer proficiency- MS Office and Typing Skills,
* Ability to react well under pressure and treat others with respect
* Ability to identify and resolve problems in a timely manner
* Ability to prioritize and plan work activities;
* Ability to work efficiently and effectively, both independently and as a team
Special Considerations/Physical Work Requirements : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
* Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;
The purpose of the Disptacher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed.
ESSENTIAL JOB FUNCTIONS:
1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response.
2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day.
3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements.
4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff.
5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors.
6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers.
7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments.
8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors.
9. Print, review and make data entry corrections to productivity reports for route supervisors daily.
10. Distribute and maintain driver phones/radios -- including completion of software updates, and charging phones every evening.
11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory. Ensures that supplies are on hand for necessary forms. Prepares Saturday work.
OTHER JOB RESPONSIBILITIES:
* Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
* Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
* Any additional job duties that may be assigned by the Supervisor.
WORK ENVIRONMENT :Normal setting for this job is: office setting.
QUALIFICATIONS:
Education and Experience
* High school diploma or G.E.D and a minimum of 6 months of related work experience required.
* Experience within the Waste industry, transportation, or logistics is preferred.
* Previous customer service experience in a call center environment preferred.
* Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner
* Computer proficiency- MS Office and Typing Skills,
* Ability to react well under pressure and treat others with respect
* Ability to identify and resolve problems in a timely manner
* Ability to prioritize and plan work activities;
* Ability to work efficiently and effectively, both independently and as a team
Special Considerations/Physical Work Requirements : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
* Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;
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6
Dispatcher
37813 Morristown, Tennessee
Waste Industries
Posted today
Job Viewed
Job Description
A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity.
Key Responsibilities:
* Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
* Dispatch calls to routes based upon designated route and driver location.
* Perform driver check-ins at day's end to ensure complete and accurate paperwork completion.
* Distribute, collect and review route sheets for proper days end data entry.
* Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
* May perform some additional responsibilities as assigned by the Operations Manager.)
* Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
* Works with routing specialists to optimize routes.
* Fields incoming calls / emails from customers.
* Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
* Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
* Records and document information from drivers and distributes to appropriate departments.
* Communicates with maintenance shop personnel.
* Must be able to communicate effectively and professionally via email, telephone and two way devices.
Knowledge, Skills, Abilities and Competencies:
* Completion of high school. Post-secondary courses or diploma would be considered an asset.
* 1-2 years in a transportation, dispatch or customer service role.
* Strong communication and interpersonal skills.
* Strong customer focus.
* Proven ability to multi-task & ability to prioritize tasks.
* Proficient in MS Outlook, Excel, Word.
* Knowledge of industry an asset.
* Advanced skill level with software applications and word processing accuracy including adequate typing speed.
* Required to work extended hours including occasional weekends.
* Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills.
* Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact
Key Responsibilities:
* Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
* Dispatch calls to routes based upon designated route and driver location.
* Perform driver check-ins at day's end to ensure complete and accurate paperwork completion.
* Distribute, collect and review route sheets for proper days end data entry.
* Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
* May perform some additional responsibilities as assigned by the Operations Manager.)
* Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
* Works with routing specialists to optimize routes.
* Fields incoming calls / emails from customers.
* Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
* Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
* Records and document information from drivers and distributes to appropriate departments.
* Communicates with maintenance shop personnel.
* Must be able to communicate effectively and professionally via email, telephone and two way devices.
Knowledge, Skills, Abilities and Competencies:
* Completion of high school. Post-secondary courses or diploma would be considered an asset.
* 1-2 years in a transportation, dispatch or customer service role.
* Strong communication and interpersonal skills.
* Strong customer focus.
* Proven ability to multi-task & ability to prioritize tasks.
* Proficient in MS Outlook, Excel, Word.
* Knowledge of industry an asset.
* Advanced skill level with software applications and word processing accuracy including adequate typing speed.
* Required to work extended hours including occasional weekends.
* Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills.
* Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact
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7
Dispatcher
64735 Garden City, Kansas
First Student Inc
Posted 1 day ago
Job Viewed
Job Description
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
$18 - $20/hr based on skills and experience
Monday - Friday, 7:00 am - 4:00 pm, full time shift
Benefits including medical, dental, vision, and 401(k)
Paid holidays and Vacation
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
Dispatcher Responsibilities:
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
$18 - $20/hr based on skills and experience
Monday - Friday, 7:00 am - 4:00 pm, full time shift
Benefits including medical, dental, vision, and 401(k)
Paid holidays and Vacation
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
Dispatcher Responsibilities:
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request
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