635 Dispatcher jobs in the United States

Job Summary

The Dispatch Representative works in the Dispatch Center to ensure timely product delivery while assisting customers with ordering quality concrete and building materials. This position is responsible for coordinating schedules of deliveries, which includes order taking, scheduling of orders, setting up deliveries, and effectively communicating with customers, drivers, and the sales team.

Benefits

At CalPortland, we’re proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from. All regular full-time employees may enroll in a variety of health and welfare plans including medical, dental, and vision plans. Other benefits include life insurance, disability coverage, an employee assistance program, and a retirement program. The company also has a variety of voluntary benefits for employees to choose from.

Compensation

$31.00-$38.75 per hour|DOE

Responsibilities

• Obtains orders and changes to existing orders from customers and sales representatives
• Enters orders and printed tickets into the system
• Coordinates special jobs, service, and scheduling
• Coordinates with outside trucking subcontractors and by radio with drivers, service, and sales representatives
• Assists with resolution of customer delivery issues and customer complaints
• Determine customer requirements and expectations in order to recommend specific products
• Maintain proficiency and accuracy in data entry of customer orders
• Review orders in the system for proper mix design, travel times, and correct job start times; ensure customer-specific needs are met
• Manage time effectively, meet personal goals and work effectively with other members of the dispatch team
• Communicate with customers to provide up to date information regarding the company’s ability to meet delivery times
• Meet customer delivery demands and company with the guidelines of Federal Hours of Service Regulations
• Dispatch construction materials for multiple facilities; coordination of orders, trucks, and drivers
• Perform departmental clerical tasks including preparation of department reports and the ability to maintain dispatch/order desk records and data

Education

High school diploma/GED

Requirements/Qualifications

• Safety Sensitive Position
• Knowledge and understanding of Department of Transportation (DOT) regulations
• Strong verbal and written communication skills
• Able to interact positively with a broad range of customers, vendors, and contractors
• Proficient in Microsoft Office and dispatch systems
• Attention to detail and able to multi-task
• Able to adjust to a variable schedule
• Mandatory overtime as required
• Attendance and punctuality a must
• Problem solving ability
   

Conditions of Employment

Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated and Safety Sensitive positions require on-going drug and alcohol testing. 

***Must be able to work overnights Sun-Thurs 8:30pm to 5:30am***

If you are looking to enhance, change, or even start your career in the logistics and supply chain field, we have the position for you! Our Route Supervisors play a pivotal role in the overall success of our operations in being the face of the company to our various customers. One would be tasked with dispatch and transportation management as well as supervising and leading our general workforce to meet operational goals.

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings Inc. (ULH), is a leading edge asset-light logistics provider. We offer a comprehensive suite of supply chain solutions providing transportation, value-added, intermodal, and specialized services across the globe. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. Currently, Universal Dedicated, Inc. is seeking Route Supervisor candidates for our transportation operation where we directly service a major automotive company in the area!

The ideal candidate should possess the following:

• 0-3+ years of experience in a dispatching, logistics, manufacturing or distribution environment
• Bachelor’s Degree preferred but not required
• Effective oral and written communication skills
• Problem solving and analytical skills
• High attention to detail
• Strong leadership skills
• Ability to work in a fast paced environment
• Strong work ethic, ability to multitask
• A competitive and career oriented mindset

Responsibilities will include but not be limited to:

• Supervision and monitoring of Company and agency drivers
• Employee and equipment scheduling, ensuring driver productivity
• Monitoring customer material flow
• Enforcing quality and safety compliance, as well as company policies and procedures
• Communicating effectively and accurately to customer and senior management

We offer a competitive base salary and benefits package including major medical, dental, 401K, and vacation in addition to offering upward mobility within the company. If you are an energetic, self-motivated individual with the drive to become part of a growing organization, do not hesitate, respond today!

Check us out on the web at:

Job ID:

Non-Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Job Summary

The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer’s jobsites. The Dispatcher will also assist production with entering backlog reports and communicating customer needs to production managers. This position will also be required to manage projects as needed.

Job Location

• This position will be located at our plant in Lakeside, CA.

Job Responsibilities

• Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams
• Adjusts schedule, as needed, to accommodate customer needs
• Proactively communicate with customer their job status and product delivery schedule
• Resolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing
• Prepare shipment documents, certifications and corresponding backup information for each shipment
• Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs
• Maintain vehicle maintenance and records on the TSC website
• Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
• Ensures safety practices are being enforced including load securement
• Actively participates in training and development
• Prepare and enter invoices and check received products using our software program
• Guide drivers and all outside haulers, coordinates with loading crew for next day deliveries
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Job Requirements

• 1+ years of dispatch experience preferred
• Understanding of safety and transportation requirements
• Demonstrated written / oral communication skills
• Ability to effectively manage time and resource
• Ability to effectively communicate, verbally and in writing
• Ability to interface with peers
• Bilingual, a plus
• Proficient in Microsoft Office/Excel, Word, Outlook programs
• Willing to work flexible, and extended hours, if needed
• SAP experience preferred
• Previous precast concrete experience a plus
• High School Diploma or equivalent preferred

Compensation

• Hourly range is $30.00 to $35.00
• Yearly bonus eligible

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Coordinate, Communicate, and make an impact as a Dispatcher!

We are seeking an entry-level Dispatcher to support our Bizerba portfolio solutions for customers in our Retail Division. A successful Dispatcher will have a customer-focused attitude, great attention to detail, and be a self-starter who can drive continuous improvement projects. You'll also play a crucial role in ensuring the efficient and timely coordination of services, vehicles, and personnel, a responsibility integral to our company's success. Please be advised that this role requires on-site reporting.

Your tasks

• Receive incoming telephone calls, assess, and dispatch service calls.
• Prioritize and determine the best available technician to complete the job.
• Provide feedback to the call center for improvements and customer concerns.
• Provide the field team with parts support to help minimize return trips.
• Provide backup to fellow dispatchers as needed.
• Maintain the quality, quantity, and timeliness of dispatch to customer needs, questions, or problems.
• Ensure proper communication with the customer to gather all pertinent information for the service call.
• Consistently follow up with customers to ensure completion and satisfaction.
• Track all service calls and provide service call reporting and metrics to management.
• Maintain service call logs and service manuals.
• Perform work according to the Bizerba Policy and Procedures Manual

Your profile

• High school diploma or equivalent required. An associate degree in logistics, transportation, or a related field is a plus.
• Minimum of 2 years of experience in dispatching, call center, logistics, or transportation is preferred.
• Proficient in using dispatch software, GPS systems, and other relevant technology. CRM and SAP knowledge is a plus
• Strong computer skills necessary (MS Office, including Outlook)
• Excellent organizational and time-management abilities.
• Ability to multitask and work in a fast-paced environment.
• Strong customer service and communication skills, both verbal and written.
• Problem-solving skills with the ability to think quickly and make decisions under pressure.
• Understanding of local geography, transportation regulations, and industry best practices.
• Occasional lifting of up to 20 lbs
• Ability to work in a sitting position for extended periods.
• Available Mon-Fri 8a-5p (must be available to work weekends on an on-call shift, as needed)

Job Description

Collin County is seeking candidates for the position of Dispatcher. Reporting to the Assistant Communications Supervisor. A Dispatcher is responsible for, but not limited to, responding to a full range of radio and telephone operational duties in this 24-hour facility.

Minimum Qualifications

• Only candidates who are available for shift work, including overnight shifts, are eligible to apply for this position - candidates MUST be available to work any shift.
• Must successfully pass with a score of 80 or above on the CritiCall Skills Pre-Employment Test.
• Must obtain TLETS Certification and Texas Commission on Law Enforcement (TCOLE) Telecommunications License within 1 year of employment.
• Must Successfully pass a typing test of no less than 35 WPM.
• Must possess and maintain a valid Texas Driver’s License with an acceptable driving record.

Primary Functions

• Process and prioritize incoming calls for police, fire and EMS assistance relays emergency and non-emergency calls from citizens for fire, police and medical assistance.
• Interacts with law enforcement officers to ensure their safety and provide assistance when needed.
• Processes requests for warrant and vehicle registration checks.
• Performs other duties as assigned.

Copies of the following documents are required during the background check process for Dispatcher. The Sheriff’s Office will notify you of when to present these documents to the background investigators. If you are not able to supply these required documents, you will not be considered for the position.

• Current, unexpired Texas Driver's License
• Birth Certificate (original or original copy)
• High School Diploma, Transcript, or GED (original or original copy)
• Transcript(s) from all colleges attended (original or original copy)
• Military-DD214 (if applicable)
• United States citizenship documents if not born in the United States

Testing Requirements

This position requires that you pass a typing test at the minimum rate specified above prior to the application deadline.

If you have taken a typing test with us within the last 6 months that meets or exceeds the requirements above, you do not need to take it again.

If you have never taken our typing test, have not met the requirements above, or it has been more than 6 months since your last test, you will need to take the test prior to the application deadline specified above in order for your application to be complete.

Typing tests are administered in the Human Resources Testing room from 8:30am - 4:30pm, Monday through Friday. Appointments are not required. Please be sure to bring your government issued photo ID for identification . If you have any questions regarding the testing, please feel free to call .

The Human Resources office is located at :

Jack Hatchell Administration Building

2300 Bloomdale Road

4th Floor - Suite 4117

McKinney, TX 75071

Workplace and Benefits

Collin County offers a fast-paced working environment, 200% retirement match with employee contributions earning 7% interest, 100% tuition reimbursement, affordable medical, dental, and vision plans, 10 paid holidays annually, 24 days of PTO in your first year of employment with balance rollover from year-to-year, county-provided life insurance, short-term disability, long-term disability, and other optional participation benefits. You can read more about the comprehensive benefits package including medical, dental, vision, life insurance, and long and short term disability on the Collin County website.

You must submit a completed application to be considered for employment. Attaching a resume is not considered an acceptable substitute for a completed application.

COLLIN COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Compensation

Starting Salary: $52,250 per year