60 Dispute Resolution jobs in the United States
Director Dispute Resolution
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Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!
JOB SUMMARY: This position is responsible for the oversight and direction of the Arbitration solution. This position is responsible for providing leadership and decision making to ensure high quality service is provided to account management, clients, providers, IDR entities and CMS client's internal customers and vendor relationships. Also responsible for managing or overseeing the management of all activities with the associated units, including developing and implementing policies and procedures on all related systems and work flows to ensure achievement of the department's service and quality standards. This job is responsible for providing the type of leadership, management, and vision necessary to achieve short and long-range business goals and to grow the business unit as well as ensuring operating efficiency. The Director is responsible for directing all facets of the department including staffing, goal setting, budget compliance, product evaluation and enhancement, and policies/procedures to ensure smooth and efficient operations. This job is also responsible for strategic planning and budget decisions. Coordinate communication and activities between all areas within Operations, Sales and Marketing, Human Resources, Network Development, Quality Assurance, IT and Legal departments.
JOB ROLES AND RESPONSIBILITIES:
1. Direct management of performance to ensure competent staff delivers quality results. This includes training, mentoring, motivating, and overseeing staff performance.
2. Develop, implement and manage both short and long term goals, objectives, policies and procedures based on current and future trends and legislative requirements. Stay abreast of industry and/or customer changes and communicate as appropriate.
3. Compile, analyze, and report on trends to include performance improvement initiatives and exceptional client delivery.
4. Oversight and development of operational relationships and performance for clients, account management and other stakeholders.
5. Identify opportunities for performance improvement and operational efficiencies.
6. Manage departmental and team budgets including expenses, cost containment, and profitability.
7. Provide direction and guidance to other levels of management, through delivery of instructions and direction to staff on individual cases and the creation and distribution of goals and standards to team members regularly.
8. Act as a subject matter expert internally for the Team and other departments within the Company.
9. Select, develop, and evaluate staff to ensure the efficient operation of department.
10. Collaborate, coordinate, and communicate across disciplines and departments.
11. Ensure compliance with HIPAA regulations and requirements.
12. Demonstrate Company's Core Competencies and values held within.
13. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Perform weekly Soft Audits on cases work by team members and address performance issues.
JOB SCOPE:
The Director works independently and exercises significant discretion and independent judgment. The incumbent provides input to make critical business decisions, including staffing and process improvement, and impacts day-to-day operations through the oversight of claim resolution and providing direction to staff on individual cases. The incumbent manages and impacts overall department budgets as well as team profitability. The incumbent operates with considerable latitude for unreviewed decisions and uses an extensive range of knowledge to complete job responsibilities. The incumbent manages staff and helps provide thorough and appropriate responses to clients and providers to meet the goals of the department. This role has the authority to recommend and implement appropriate policies, procedures and controls to assure compliance with applicable contractual provisions, regulations, and legislation. This position manages others and has the authority for all HR actions (hiring, firing, discipline, training, etc)
JOB REQUIREMENTS (Education, Experience, and Training):
* Bachelor Degree or minimum 5 years experience in the healthcare industry with 2 years in a leadership role with people management responsibilities.
* Required licensures, professional certifications, and/or Board certifications as applicable.
* Excellent organizational, analytical and independent decision-making skills
* Demonstrated problem solving skills with the ability to manage multiple priorities and meet associated timelines
* Knowledge of provider billing and collection practices.
* Knowledge of effective negotiations principles.
* Knowledge of commonly used medical data resources.
* Communication (verbal and written), managerial, interpersonal, organizational, time management, customer service/sales, problem solving, leadership, strategic, analytical, tactical and execution skills.
* Ability to prioritize and manage time.
* Ability to make decisions using limited or incomplete data.
* Ability to use software, hardware, and peripherals related to job responsibilities, including advanced proficiency with MS Office
The salary range for this position is $90-130K. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
* Medical (PPO & HDHP), dental and vision coverage
* Pre-tax Savings Account (FSA & HSA)
* Life & Disability Insurance
* Paid Parental Leave
* 401(k) company match
* Employee Stock Purchase Plan
* Generous Paid Time Off - accrued based on years of service
* WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
* 10 paid company holidays
* Tuition reimbursement
* Employee Assistance Program
* Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits
EEO STATEMENT
Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.
APPLICATION DEADLINE
We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.
Director, Dispute Resolution
Posted 5 days ago
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Job Description
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Dispute Resolution
Overview
The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network….all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem.
Be part of a team that is not just leading but redefining the world of payments!
The Role:
This position has a dual reporting line into the SVP, North America Franchise regional lead and the VP, Franchise Dispute Resolution global vertical lead.
The Director, North America Franchise Dispute Resolution will play a key role as the disputes point of contact for NAM customers. This individual will educate customers on dispute standards, field customer questions, and proactively analyze customer dispute trends to assist customers in optimizing dispute outcomes. This individual will engage with cross-functional stakeholders to address priority areas of focus, including fraud-related disputes.
The role is based in St. Louis, MO and must adhere to Mastercard's hybrid approach.
Accountabilities:
* Review and decision complex arbitration and compliance cases
* Serve as the primary point of contact and disputes expert for NAM customers, providing education and support related to dispute resolution and Mastercard Chargeback Rules. Meet with Customers regularly both virtually and in-person
* Gather data and analyze metrics related to dispute processes for reporting and to determine Customer areas of opportunity
* Create new or update existing Chargeback standards to ensure changes to the payments ecosystem are considered, including the increase in Fraud and agentic commerce
* Executes policies, applications, and technical requirements of dispute management processing, chargeback rules and overall Mastercard Rules
* Assist with customer inquiries and provide chargeback subject-matter-expertise to customers
* Ensure internal processes are maintained to meet service and quality standards
* Interacts with cross-functional teams (e.g., Legal, Services, Account Teams, Product, Compliance, etc.) to provide support for new products (e.g., First Party Trust) and customers pain points (e.g., Returns Fraud)
All About You:
* Robust understanding of Mastercard's Franchise Standards and products
* Strong analytical skills and proven experience in pulling data and pivot tables required to gather and analyze disputes data, with the goal of assisting customers in optimizing dispute results
* Customer-facing experience required; Ability to think on your feet and remain composed under pressure
* Applied expertise with customer service principles, theories and concepts
* Applied expertise of financial industry/banking operations practices
* Experience reviewing dispute management processes, compliance programs or policies and making adjustment recommendations
* Strong interpersonal skills and demonstrate consistent success working with business partners in support of cross-function/global program
* Exposure to relevant Microsoft Office programs and ability to create deliverables on a timely basis (e.g., Excel, PowerPoint, PowerBI, etc.)
* Exposure to working with various product lines, technologies, and industries
* Attention to detail, strong business acumen and solutions-orientation are critical, as is an ability to demonstrate thought leadership
* Strong problem solving, agility and creative thinking skills
* Ability to interact effectively with internal and external business partners
* Excellent communication skills, both verbal and written - ability to build compelling presentations and influence cross functional teams
* Positive can-do attitude and a desire to grow professionally
* Ability to influence, lead and drive impact in internal/external meetings
* Proven ability to define problems, collect data, establish facts, and draw valid conclusions
* Strong project management skills including superior organization, planning, and follow through
* Must be willing to travel up to 10% of the time
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Pay Ranges
O'Fallon, Missouri: $138,000 - $221,000 USD
Dispute Resolution Attorney
Posted today
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Our customer, a veterinary services healthcare company, is seeking a Dispute Resolution Attorney The successful candidate will be responsible for managing and resolving commercial legal disputes in both the pre-litigation and litigation contexts and across a variety of practice areas. The role requires strong legal analysis, business acumen, negotiation, and advocacy skills to efficiently handle cases and protect the organizations interests.
Location: Austin, TX (prefer hybrid but open to remote candidates as well)
Duration: 3-6 months, part-time role
Hours: Estimate 20-25 hours per week
Responsibilities
- Work closely with internal clients to evaluate claims and/or defenses in a variety of commercial contract disputes, including disputes arising under vendor contracts, Saas-related customer contracts, and leases.
- Conduct legal research and risk analysis to determine and support dispute resolution strategy.
- Represent the Company in pre-litigation settlement discussions and prepare the appropriate settlement documentation and/or work with the subject matter expert to amend the underlying agreements as necessary to reflect the commercial resolution.
- Prepare legal documents such as pleadings, motions, briefs, and settlement agreements.
- As necessary, handle preliminary phases of litigation, including pleadings, discover and motion practice and engage in dispute resolution (ADR) methods such as mediation and arbitration.
Qualifications
- Juris Doctor (JD) degree from an accredited law school.
- Admitted to the Texas bar and in good standing.
- 37+ years of relevant legal experience in litigation and dispute resolution.
- Strong legal writing, analytical, and oral advocacy skills.
- Experience with arbitration and mediation.
- Ability to manage multiple matters and meet deadlines in a fast-paced environment.
- Excellent interpersonal, drafting and negotiation skills.
- Background in two of the following areas: commercial litigation, technology and commercial landlord/tenant matters
- Experience working in an in-house legal department.
Preferred Experience
- Background in data privacy and intellectual property.
- Familiarity with e-discovery platforms and case management tools.
- Investigations experience
- Veterinary healthcare or human healthcare experience
Work Environment & Conditions:
- May require occasional travel for court appearances, hearings, or settlement conferences.
To apply:
If you are qualified, interested, and available, please send 1) your WORD version of your resume and 2) an email stating why you are a good fit for this position to
ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs.
As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers.
Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business.
As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team help us change the legal business landscape and make a dent in the legal universe.
Dispute Resolution Specialist
Posted today
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Join Our Award-Winning Team as a Dispute Resolution Specialist at our Bedford Office!
Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions for 2023 and 2024!
Are you passionate about fraud prevention and helping people? Hoosier Hills Credit Union (HHCU) is seeking a Dispute Resolution Specialist to be a key part of our risk management efforts. In this role, youll help safeguard our members' financial well-being by investigating fraud, resolving disputes, and improving fraud prevention strategies.
If youre ready to make a meaningful impact in our members' lives and our community, wed love to meet you!
What We Offer:
- Competitive Salary: $21.92 - $32.87, commensurate with experience.
- Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more.
- A Rewarding Career: Be part of a team thats dedicated to making a difference in the lives of our members and the community.
Opportunity Overview:
The Dispute Resolution Specialist at Hoosier Hills Credit Union (HHCU) plays a critical role in enterprise-wide risk management and serves as a lead resource in fraud prevention, detection, mitigation, and recovery across all member service channels. This role is responsible for following established guidelines to identify and resolve disputes and suspected fraud, escalating complex issues when necessary, and contributing to the improvement of fraud prevention processes.
The ideal candidate will have a deep understanding of HHCU's products and services, along with strong awareness of social media, consumer behavior, public services, and industry payment channels.
What Youll Do:
- Assist members with fraud and merchant dispute cases related to Debit/Credit Cards and ACH .
- Apply regulations and industry standards, including Reg E, Reg Z, VISA, and NACHA .
- Investigate, document, and resolve fraud cases efficiently and professionally.
- Identify fraud patterns and recommend preventative measures.
- Collaborate with internal teams and serve as a subject matter expert.
- Manage complex claims independently and maintain detailed case records.
- Provide backup for Currency Transaction Report (CTR) filings.
- Contribute to the continuous improvement of fraud prevention workflows.
What Were Looking For:
Education & Experience:
- High School Diploma or equivalent required; college coursework preferred.
- 1+ year of experience in fraud or dispute resolution (preferred).
Skills & Competencies:
- Strong working knowledge of Reg E, Reg Z , and card/ACH dispute protocols.
- Excellent problem-solving, communication, and documentation skills.
- Ability to manage high volumes while maintaining accuracy.
- Proficiency with digital tools and case management systems.
- Dependable, self-motivated, and able to work independently in a dynamic environment.
- Strong interpersonal skills and commitment to team success.
Why Work at HHCU?
At Hoosier Hills Credit Union , we believe in Better Service, Better Banking, Better for You! Our mission is to be better for our members by making a positive difference in their lives and in the communities we serve. We have a long and proud history of supporting the organizations that make our communities a better place to live.
Apply Now and take the next step in your career with Hoosier Hills Credit Union.
Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
#J-18808-LjbffrDispute Resolution Specialist
Posted 3 days ago
Job Viewed
Job Description
The Dispute Resolution Specialist I is responsible for processing electronic funds transfer (EFT) investigation claims in a fast-paced work environment and serves as the primary contact for all card related inquiries and research for both internal and external clients. A successful Dispute Resolution Specialist I must be capable of following limited, conceptual instruction and working independently or in a team to reach goals, as well as be dependable, organized, and comfortable with strict deadlines.
Responsibilities
- Assist internal and external clients via chat or telephone on card products and ATM activity and/or functionality.
- Perform all aspects of EFT Investigations including researching disputes and ensuring accurate information, evaluating activity and claims, as well as performing resolution actions taken by the bank such as processing required chargebacks within applicable network, regulatory and company policies.
- Protect all client and bank information confidentially and follow all company policies.
- Understand, communicate, and instill the Companys mission, vision, and values (Pillars of Success).
- Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
- Working at the worksite during regular business hours and/or assigned hours.
- Other specified duties as assigned.
The Dispute Resolution Spec I position pays a range of $17.00 to $19.00 per hour depending on experience.
Full?time Associates Are Eligible For Our Benefits Package
- Medical
- Dental
- Vision
- 401(k) plan
- Company paid life insurance
- Short and Long-term disability insurance
- Company paid vacation, paid leave and holidays
#J-18808-Ljbffr
Dispute Resolution Specialist
Posted 6 days ago
Job Viewed
Job Description
Dispute Resolution Specialist
The Credit Bureau Disputes Departments primary responsibility is to research and respond to credit reporting disputes. Key responsibilities for the Dispute Resolution Specialist include researching, resolving and responding to customer disputes related to credit bureau reporting, responding to other customer information requests from internal departments (legal, regulatory, etc.), taking inbound customer phone calls regarding credit reporting disputes, and entering information into the Credit Bureau Dispute database. The Senior Dispute Resolution Specialist can perform all tasks and responsibilities efficiently and consistently.
In the Role
- Answer/Resolve Credit Bureau disputes proficiently by following department policies and procedures
- Exceed department productivity standards, while maintaining a high level of quality
- Enter data into dispute database
- Provide high quality customer service when handling inbound phone calls from internal and external customers and from centralized departments and branch network.
- Performs all other duties as assigned by Management
Requirements
- High School diploma / GED or higher
- 1 year or more customer service or related business experience
- Ability to manage multiple responsibilities, while adhering to the departments productivity and quality standards
- Strong problem-solving skills and the ability to work productively in a team environment
- Ability to understand and interpret customer disputes, questions and requests
- Maintain a professional demeanor
- Basic computer processing knowledge
Location: Evansville, IN
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options for team members and their dependents
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Continuing education
- Bonus eligible
- Paid time off
- Paid volunteer time
- And more
#J-18808-Ljbffr
Dispute Resolution Specialist
Posted 8 days ago
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Job Description
Do you enjoy solving issues, talking to customers, and not being bored? Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues. No two days will be alike, as you will work on multiple diverse cases each day. In this role, you will be responsible for receiving and processing dispute claims, reports, and general ledger balancing. You will work primarily with customers' phone calls. You will perform financial adjustments, account analysis, account security functions, and motoring. You will prepare and enter all necessary forms and database entries while remaining compliant with all regulations.
We are looking for someone that is attentive to details, customer-focused, and enjoys multitasking. You will need a high school diploma or GED certificate as well as be tech-savvy, with good computer and phone skills. To be successful, you should enjoy a fast-paced environment and have excellent time management skills. It's preferred that you have banking or credit card experience, but not required. We will teach you what you need to know. Strong Communication skills are essential for this role.
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Dispute Resolution Specialist
Posted 19 days ago
Job Viewed
Job Description
The Dispute Resolution Specialist I is responsible for processing electronic funds transfer (EFT) investigation claims in a fast-paced work environment and serves as the primary contact for all card related inquiries and research for both internal and external clients. A successful Dispute Resolution Specialist I must be capable of following limited, conceptual instruction and working independently or in a team to reach goals, as well as be dependable, organized, and comfortable with strict deadlines.
Responsibilities
- Assist internal and external clients via chat or telephone on card products and ATM activity and/or functionality.
- Perform all aspects of EFT Investigations including researching disputes and ensuring accurate information, evaluating activity and claims, as well as performing resolution actions taken by the bank such as processing required chargebacks within applicable network, regulatory and company policies.
- Protect all client and bank information confidentially and follow all company policies.
- Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
- Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
- Working at the worksite during regular business hours and/or assigned hours.
- Other specified duties as assigned.
The Dispute Resolution Spec I position pays a range of $17.00 to $19.00 per hour depending on experience.
Full-time associates are eligible for our benefits package:
- Medical
- Dental
- Vision
- 401(k) plan
- Company paid life insurance
- Short and Long-term disability insurance
- Company paid vacation, paid leave and holidays
Skills
- Strong attention to detail and ability to complete work accurately.
- Ability to organize work.
- Ability to quickly learn new software.
- Strong written and verbal communication skills, required.
- Proficient Microsoft Office suite of products
- High school diploma or equivalent, required.
- Prior experience with phone or chat-based client service, required.
Physical Requirements
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
Principal - Dispute Resolution
Posted 24 days ago
Job Viewed
Job Description
Principal - Dispute Resolution
ID
2024-1712
Location
US-NY-New York
Practice
Construction Consulting
Position Type
Full-time
Posted Salary Range
USD $200,000.00 - USD $00,000.00 /Yr.
About Exponent
Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients' most profoundly unique, unprecedented, and urgent challenges.
We are committed to engaging multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability.
Join our team of experts with degrees from top programs at over 500 universities and extensive experience spanning a variety of industries. At Exponent, you'll contribute to the diverse pool of ideas, talents, backgrounds, and experiences that drives our collaborative teamwork and breakthrough insights. Plus, we help you grow your career through mentoring, sponsorship, and a culture of learning. Thanks for your interest in joining our team!
Key statistics:
- 950+ Consultants
- 640+ Ph.D.s
- 90+ Disciplines
- 30+ Offices globally
We are currently seeking a Principal - Dispute Resolution for our Construction Consulting Practice in our New York, NY or Alexandria, VA office. In this role, you will work as part of a dynamic and diverse team advising and assisting clients on large and complex construction projects and issues. We are looking for experienced construction disputes consultants to lead and further expand our construction consulting services in the areas of delay and quantum.
You will be responsible for- Expanding our construction consulting work with a particular focus on developing and managing new client relationships
- Providing strategic planning to identify, develop, and secure new business opportunities and promote Exponent's service offerings and brand
- Generating significant revenue to help build a profitable team of consultants
- Overseeing client assignments; providing claims preparation, review, and analysis; and assisting clients through dispute process including litigation
- Preparing analyses and expert reports related to construction delay, cost, damages, lost profits, and lost productivity
- Recruiting, developing, and mentoring staff in areas of construction delays and impacts, cost and damages, and construction advisory
- Promoting Exponent's service offerings by meeting with potential clients, presenting at conferences, writing thought leadership articles and white papers, and conducting seminars
- B.S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and registration are desirable
- Minimum 15 years of experience in construction claims consulting and construction industry experience
- Significant experience in contract dispute resolution and construction claims, litigation services, construction management and construction consulting
- Prior experience and acceptance in formal dispute resolution forum (e.g., Court, Arbitration) as an expert in the field of forensic schedule delay and/or cost/damage preferred
- Proven business development and client management track record, and the ability to attract projects to support full-time staff
- Strong leadership skills and the ability to interact effectively with both internal and external clients
- Excellent written and verbal communication skills
Applicants are encouraged to submit a CV (Curriculum Vitae) with publications (feel free to include publications that are in review or pending) (not restricted to 1 page).
Life @ ExponentTo learn more about life at Exponent and our impact, please visit the following links:
Attracting, inspiring, developing, and rewarding exceptional people with diverse backgrounds and expertise are central to our corporate culture. Our diverse team allows us to provide better value to our clients and enjoy an enriched work environment.
Our firm is committed to offering a variety of programs and resources to support health and well-being. We believe that providing competitive benefits as well as compensation and recognition programs empowers our staff to do work that makes a difference.
At Exponent, we have found that in-person interactions deepen employee engagement and are crucial for development, for realizing the full potential of our talented and diverse teams, and for building a more inclusive workplace where all have a sense of belonging. In our offices, you can expect a supportive culture and a collaborative, dynamic, multi-disciplinary work environment. Our consultants engage in-person in the office unless they are traveling for client work or other business activities.
We value the rich lives our colleagues enjoy outside of work and understand that work/life balance is critical to our employees and their well-being. Consultants have the autonomy to balance their work and personal schedules so you can meet with clients, visit inspection sites, attend conferences, and make time for priorities outside of work, too. It is this flexible, agile work style and working hours that allow our teams to drive innovation and results in their own ways, while meeting the needs of clients. #LI-Onsite
CompensationOur consultants are rewarded for their technical and business contributions and have an opportunity to plan for future success and career growth. Exponent's total compensation plan is consistent with its expectations of the quality and quantity of work performed and with the professional standards set by Exponent. At the Manager level and above total compensation includes base salary, annual bonus, and 401(k) employer contribution of 7% of base salary.
The base salary range for this position is dependent on experience and capabilities, which will be assessed during the interview process.
USD 200,000.00 - USD 300,000.00 /Yr.
Benefits you will enjoy
Access benefits information on our page:
Exponent is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
If you need assistance or accommodation due to a disability, you may email us at
Job LocationsUS-NY-New York
US-VA-Alexandria
Principal - Dispute Resolution
Posted 24 days ago
Job Viewed
Job Description
Principal - Dispute Resolution
ID
2024-1712
Location
US-NY-New York
Practice
Construction Consulting
Position Type
Full-time
Posted Salary Range
USD $200,000.00 - USD $00,000.00 /Yr.
About Exponent
Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients' most profoundly unique, unprecedented, and urgent challenges.
We are committed to engaging multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability.
Join our team of experts with degrees from top programs at over 500 universities and extensive experience spanning a variety of industries. At Exponent, you'll contribute to the diverse pool of ideas, talents, backgrounds, and experiences that drives our collaborative teamwork and breakthrough insights. Plus, we help you grow your career through mentoring, sponsorship, and a culture of learning. Thanks for your interest in joining our team!
Key statistics:
- 950+ Consultants
- 640+ Ph.D.s
- 90+ Disciplines
- 30+ Offices globally
We are currently seeking a Principal - Dispute Resolution for our Construction Consulting Practice in our New York, NY or Alexandria, VA office. In this role, you will work as part of a dynamic and diverse team advising and assisting clients on large and complex construction projects and issues. We are looking for experienced construction disputes consultants to lead and further expand our construction consulting services in the areas of delay and quantum.
You will be responsible for- Expanding our construction consulting work with a particular focus on developing and managing new client relationships
- Providing strategic planning to identify, develop, and secure new business opportunities and promote Exponent's service offerings and brand
- Generating significant revenue to help build a profitable team of consultants
- Overseeing client assignments; providing claims preparation, review, and analysis; and assisting clients through dispute process including litigation
- Preparing analyses and expert reports related to construction delay, cost, damages, lost profits, and lost productivity
- Recruiting, developing, and mentoring staff in areas of construction delays and impacts, cost and damages, and construction advisory
- Promoting Exponent's service offerings by meeting with potential clients, presenting at conferences, writing thought leadership articles and white papers, and conducting seminars
- B.S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and registration are desirable
- Minimum 15 years of experience in construction claims consulting and construction industry experience
- Significant experience in contract dispute resolution and construction claims, litigation services, construction management and construction consulting
- Prior experience and acceptance in formal dispute resolution forum (e.g., Court, Arbitration) as an expert in the field of forensic schedule delay and/or cost/damage preferred
- Proven business development and client management track record, and the ability to attract projects to support full-time staff
- Strong leadership skills and the ability to interact effectively with both internal and external clients
- Excellent written and verbal communication skills
Applicants are encouraged to submit a CV (Curriculum Vitae) with publications (feel free to include publications that are in review or pending) (not restricted to 1 page).
Life @ ExponentTo learn more about life at Exponent and our impact, please visit the following links:
Attracting, inspiring, developing, and rewarding exceptional people with diverse backgrounds and expertise are central to our corporate culture. Our diverse team allows us to provide better value to our clients and enjoy an enriched work environment.
Our firm is committed to offering a variety of programs and resources to support health and well-being. We believe that providing competitive benefits as well as compensation and recognition programs empowers our staff to do work that makes a difference.
At Exponent, we have found that in-person interactions deepen employee engagement and are crucial for development, for realizing the full potential of our talented and diverse teams, and for building a more inclusive workplace where all have a sense of belonging. In our offices, you can expect a supportive culture and a collaborative, dynamic, multi-disciplinary work environment. Our consultants engage in-person in the office unless they are traveling for client work or other business activities.
We value the rich lives our colleagues enjoy outside of work and understand that work/life balance is critical to our employees and their well-being. Consultants have the autonomy to balance their work and personal schedules so you can meet with clients, visit inspection sites, attend conferences, and make time for priorities outside of work, too. It is this flexible, agile work style and working hours that allow our teams to drive innovation and results in their own ways, while meeting the needs of clients. #LI-Onsite
CompensationOur consultants are rewarded for their technical and business contributions and have an opportunity to plan for future success and career growth. Exponent's total compensation plan is consistent with its expectations of the quality and quantity of work performed and with the professional standards set by Exponent. At the Manager level and above total compensation includes base salary, annual bonus, and 401(k) employer contribution of 7% of base salary.
The base salary range for this position is dependent on experience and capabilities, which will be assessed during the interview process.
USD 200,000.00 - USD 300,000.00 /Yr.
Benefits you will enjoy
Access benefits information on our page:
Exponent is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
If you need assistance or accommodation due to a disability, you may email us at
Job LocationsUS-NY-New York
US-VA-Alexandria