18,752 Document Specialist jobs in the United States
Document Specialist
Posted today
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Job Summary
We are seeking a Forensic Evidence Handling Technician to join our team in Dallas, TX. This is a highly visible onsite role (5 days per week onsite) that involves supporting litigation and investigations through records management, forensic evidence handling, and e-discovery tasks. The ideal candidate will have strong communication skills, database experience, and a detail-oriented mindset. This position may require occasional travel to client or storage vendor sites, as well as overtime when needed.
Key Responsibilities
- Support electronic data discovery evidence collection efforts.
- Execute project requirements and provide regular status updates.
- Work with forensic hardware and litigation software to support deliverables.
- Collaborate with the Forensics team on e-discovery collections, project reviews, and data searches.
- Maintain strict media chain of custody following computer forensics and e-discovery best practices.
- Use document review platforms such as Relativity, ETS, RAX, and Equinix.
- Assist attorneys and paralegals with document review tools.
- Receive, organize, and track media using proprietary database technology.
- Troubleshoot data issues and carry out complex evidence handling tasks.
- Ensure compliance with records management policies and procedures.
- Assist with inventory, storage, and maintenance of records at off-site storage facilities.
- Provide support for office moves, restacks, and special projects.
- Acquire and archive handheld devices including laptops, tablets, and smartphones.
- Assist with annual retention compliance review process.
- Train and mentor staff on records management procedures and systems as needed.
Requirements
- 3-5 years of related experience in records management, forensics, or litigation support.
- High school diploma required; some college education or equivalent work experience preferred.
- Strong database experience and proficiency with MS Excel and Outlook.
- Knowledge of forensic evidence handling and chain of custody procedures.
- Familiarity with document review platforms (e.g., Relativity, ETS, RAX, Equinix).
- Ability to lift 35-50 lbs (moderate to heavy lifting).
- Exceptional communication and customer service skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Detail-oriented, organized, and able to manage multiple priorities.
- Willingness to work overtime as needed and travel occasionally.
Document Specialist
Posted 3 days ago
Job Viewed
Job Description
Write standard operating procedures, work instructions and forms from scratch, or amend those already in place in conjunction with the author and manager. Improve existing documentation system to meet the 21CFR 210 standards (already meets ISO 9000 and 22000). Work effectively in a team of chemists and engineers, listening carefully to the inputs to.
Document Specialist
Posted 3 days ago
Job Viewed
Job Description
Document Specialist
Cooley is seeking a Document Specialist to join the Document Processing team.
Position summary: The Document Processing Specialist is responsible for providing document production and processing support.The Document Processing Specialist will work together with other document processing specialist and/or proofreader team members across both domestic/international locations and schedules in an effort to provide the highest level of customer service and quality in an effort to provide the highest level of customer service and quality. Responsibilities include, but are not limited to the following:
Schedule for Work Week :
-
Sunday-Thursday: 10:00 PM-6:30 AM (Pacific Time)
Friday: OFF
Position responsibilities:
Create new documents and revise existing documents in Microsoft Word, Excel, PowerPoint, and Visio using conversion of electronic file or new input typing, or by downloading and reformatting documents from Internet resources such as EDGAR databases
Reformat existing documents into Cooley templates and standard or custom formats
Convert documents to Word, Excel, PowerPoint and Visio from a variety of applications and file formats, such as pdf
Transcribe analog or digital dictation files
Proofread all edits made or word-for-word for new input, or conversion projects for accuracy
Troubleshoot issues in multiple software applications, including Word, Excel and PowerPoint
Answer hotline calls, proxy on to user workstations and respond and resolve user document and software issues
Create fill-in forms in Acrobat
Create charts, graphs, tables and spreadsheets as requested
Use email, including email with multiple attachments
Transfer documents to/from secure file transfer platforms
Conduct Internet, intranet, network and archive searches, as requested
Download/Save/Print to PDF from various Data Sites
Mark and generate Table of Contents and Table of Authorities (utilizing Best Authority)
Perform redlines using Litera Compare and native Word
Log work and cost recovery information
All other duties as assigned or required
Skills & experience:
Required:
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Available to work overtime and flexible schedule, as required
Knowledge of Microsoft Office Suite, iManage, Visio, Acrobat, IntApp, eDictation, Litera, Compare and Best Authority
Fast and accurate typing
General understanding of personal computers
Previous experience supporting multi-locations and time zones
Previous legal document processing experience
1. Document Specialist I: Minimum 1+ year prior document processing experience
2.Document Specialist II: Minimum 5+ years prior document processing experience with proven software knowledge and document expertise
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $32.00 - $6.50 ( 66,560.00 - 117,520.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Document Specialist
Posted 3 days ago
Job Viewed
Job Description
Document Specialist
Cooley is seeking a Document Specialist to join the Document Processing team.
Position summary: The Document Processing Specialist is responsible for providing document production and processing support.The Document Processing Specialist will work together with other document processing specialist and/or proofreader team members across both domestic/international locations and schedules in an effort to provide the highest level of customer service and quality in an effort to provide the highest level of customer service and quality. Responsibilities include, but are not limited to the following:
Schedule for Work Week :
-
Sunday-Thursday: 10:00 PM-6:30 AM (Pacific Time)
Friday: OFF
Position responsibilities:
Create new documents and revise existing documents in Microsoft Word, Excel, PowerPoint, and Visio using conversion of electronic file or new input typing, or by downloading and reformatting documents from Internet resources such as EDGAR databases
Reformat existing documents into Cooley templates and standard or custom formats
Convert documents to Word, Excel, PowerPoint and Visio from a variety of applications and file formats, such as pdf
Transcribe analog or digital dictation files
Proofread all edits made or word-for-word for new input, or conversion projects for accuracy
Troubleshoot issues in multiple software applications, including Word, Excel and PowerPoint
Answer hotline calls, proxy on to user workstations and respond and resolve user document and software issues
Create fill-in forms in Acrobat
Create charts, graphs, tables and spreadsheets as requested
Use email, including email with multiple attachments
Transfer documents to/from secure file transfer platforms
Conduct Internet, intranet, network and archive searches, as requested
Download/Save/Print to PDF from various Data Sites
Mark and generate Table of Contents and Table of Authorities (utilizing Best Authority)
Perform redlines using Litera Compare and native Word
Log work and cost recovery information
All other duties as assigned or required
Skills & experience:
Required:
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Available to work overtime and flexible schedule, as required
Knowledge of Microsoft Office Suite, iManage, Visio, Acrobat, IntApp, eDictation, Litera, Compare and Best Authority
Fast and accurate typing
General understanding of personal computers
Previous experience supporting multi-locations and time zones
Previous legal document processing experience
1. Document Specialist I: Minimum 1+ year prior document processing experience
2.Document Specialist II: Minimum 5+ years prior document processing experience with proven software knowledge and document expertise
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $32.00 - $6.50 ( 66,560.00 - 117,520.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Document Specialist
Posted 3 days ago
Job Viewed
Job Description
Document Specialist
Cooley is seeking a Document Specialist to join the Document Processing team.
Position summary: The Document Processing Specialist is responsible for providing document production and processing support.The Document Processing Specialist will work together with other document processing specialist and/or proofreader team members across both domestic/international locations and schedules in an effort to provide the highest level of customer service and quality in an effort to provide the highest level of customer service and quality. Responsibilities include, but are not limited to the following:
Schedule for Work Week :
-
Sunday-Thursday: 10:00 PM-6:30 AM (Pacific Time)
Friday: OFF
Position responsibilities:
Create new documents and revise existing documents in Microsoft Word, Excel, PowerPoint, and Visio using conversion of electronic file or new input typing, or by downloading and reformatting documents from Internet resources such as EDGAR databases
Reformat existing documents into Cooley templates and standard or custom formats
Convert documents to Word, Excel, PowerPoint and Visio from a variety of applications and file formats, such as pdf
Transcribe analog or digital dictation files
Proofread all edits made or word-for-word for new input, or conversion projects for accuracy
Troubleshoot issues in multiple software applications, including Word, Excel and PowerPoint
Answer hotline calls, proxy on to user workstations and respond and resolve user document and software issues
Create fill-in forms in Acrobat
Create charts, graphs, tables and spreadsheets as requested
Use email, including email with multiple attachments
Transfer documents to/from secure file transfer platforms
Conduct Internet, intranet, network and archive searches, as requested
Download/Save/Print to PDF from various Data Sites
Mark and generate Table of Contents and Table of Authorities (utilizing Best Authority)
Perform redlines using Litera Compare and native Word
Log work and cost recovery information
All other duties as assigned or required
Skills & experience:
Required:
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Available to work overtime and flexible schedule, as required
Knowledge of Microsoft Office Suite, iManage, Visio, Acrobat, IntApp, eDictation, Litera, Compare and Best Authority
Fast and accurate typing
General understanding of personal computers
Previous experience supporting multi-locations and time zones
Previous legal document processing experience
1. Document Specialist I: Minimum 1+ year prior document processing experience
2.Document Specialist II: Minimum 5+ years prior document processing experience with proven software knowledge and document expertise
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $32.00 - $6.50 ( 66,560.00 - 117,520.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Document Specialist
Posted 3 days ago
Job Viewed
Job Description
Document Specialist
Cooley is seeking a Document Specialist to join the Document Processing team.
Position summary: The Document Processing Specialist is responsible for providing document production and processing support.The Document Processing Specialist will work together with other document processing specialist and/or proofreader team members across both domestic/international locations and schedules in an effort to provide the highest level of customer service and quality in an effort to provide the highest level of customer service and quality. Responsibilities include, but are not limited to the following:
Schedule for Work Week :
-
Sunday-Thursday: 10:00 PM-6:30 AM (Pacific Time)
Friday: OFF
Position responsibilities:
Create new documents and revise existing documents in Microsoft Word, Excel, PowerPoint, and Visio using conversion of electronic file or new input typing, or by downloading and reformatting documents from Internet resources such as EDGAR databases
Reformat existing documents into Cooley templates and standard or custom formats
Convert documents to Word, Excel, PowerPoint and Visio from a variety of applications and file formats, such as pdf
Transcribe analog or digital dictation files
Proofread all edits made or word-for-word for new input, or conversion projects for accuracy
Troubleshoot issues in multiple software applications, including Word, Excel and PowerPoint
Answer hotline calls, proxy on to user workstations and respond and resolve user document and software issues
Create fill-in forms in Acrobat
Create charts, graphs, tables and spreadsheets as requested
Use email, including email with multiple attachments
Transfer documents to/from secure file transfer platforms
Conduct Internet, intranet, network and archive searches, as requested
Download/Save/Print to PDF from various Data Sites
Mark and generate Table of Contents and Table of Authorities (utilizing Best Authority)
Perform redlines using Litera Compare and native Word
Log work and cost recovery information
All other duties as assigned or required
Skills & experience:
Required:
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Available to work overtime and flexible schedule, as required
Knowledge of Microsoft Office Suite, iManage, Visio, Acrobat, IntApp, eDictation, Litera, Compare and Best Authority
Fast and accurate typing
General understanding of personal computers
Previous experience supporting multi-locations and time zones
Previous legal document processing experience
1. Document Specialist I: Minimum 1+ year prior document processing experience
2.Document Specialist II: Minimum 5+ years prior document processing experience with proven software knowledge and document expertise
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $32.00 - $6.50 ( 66,560.00 - 117,520.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Document Specialist
Posted 3 days ago
Job Viewed
Job Description
As a Document Specialist, you will prioritize the daily review of documentation data from the department. You will be responsible for coordinating the flow of documents within the internal department and to other internal customers, ensuring records are accurate and complete. Additionally, you will communicate with other departments to address all documentation requests.
Responsibilities:
- Perform review of mathematical and raw data in all documentation to ensure correctness.
- Input data and maintain the database for compounding documentation results.
- Maintain both electronic and hard copy documentation files.
- Ensure that all data reports are released to the departments in a timely manner.
- Communicate with cross-functional teams and the QA Document Center for all QC documentation issues.
- Follow all SOPs, technical documents, and ensure GMP compliance.
- Assist in compounding support functions as needed.
Essential Skills:
- Proficient in documentation review, GMP, and QA/QC.
- Ability to organize data effectively.
- Capability to handle stress and work with multiple priorities independently.
- Strong interfacing skills with other departments.
- Ability to manage multiple projects in a fast-paced environment.
- Capability to coordinate workload and work under pressure.
- Proficiency in project tracking and meeting deadlines.
- Professional, helpful attitude with a team player mindset.
- Familiarity with FDA, batch record, and data review.
Additional Skills & Qualifications:
- High School Diploma required, Associate's Degree preferred.
- 2-5 years of relevant QA, technical writing, or Document Control experience in a GMP-regulated environment.
- Proficiency in Microsoft Word, Microsoft Excel, Microsoft Access, SAP, and other word processing, database, or spreadsheet programs.
Work Environment:
The role primarily involves sitting at a desk but includes interactions in production, warehouse, and lab environments. The position may occasionally require lifting boxes weighing 5 to 40 pounds. The work schedule is Monday through Friday, with shifts either from 8:00 AM to 5:00 PM or 7:30 AM to 4:30 PM, including a one-hour lunch break.
Job Type & Location:
This is a Contract to Hire position based out of Saint Louis, Missouri.
Pay and Benefits:
The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type:
This is a fully onsite position in Saint Louis, Missouri.
Application Deadline:
This position is anticipated to close on Sep 23, 2025.
About Actalent:
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@ for other accommodation options.
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Document Specialist
Posted 3 days ago
Job Viewed
Job Description
Document Specialist
Cooley is seeking a Document Specialist to join the Document Processing team.
Position summary: The Document Processing Specialist is responsible for providing document production and processing support.The Document Processing Specialist will work together with other document processing specialist and/or proofreader team members across both domestic/international locations and schedules in an effort to provide the highest level of customer service and quality in an effort to provide the highest level of customer service and quality. Responsibilities include, but are not limited to the following:
Schedule for Work Week :
-
Sunday-Thursday: 10:00 PM-6:30 AM (Pacific Time)
Friday: OFF
Position responsibilities:
Create new documents and revise existing documents in Microsoft Word, Excel, PowerPoint, and Visio using conversion of electronic file or new input typing, or by downloading and reformatting documents from Internet resources such as EDGAR databases
Reformat existing documents into Cooley templates and standard or custom formats
Convert documents to Word, Excel, PowerPoint and Visio from a variety of applications and file formats, such as pdf
Transcribe analog or digital dictation files
Proofread all edits made or word-for-word for new input, or conversion projects for accuracy
Troubleshoot issues in multiple software applications, including Word, Excel and PowerPoint
Answer hotline calls, proxy on to user workstations and respond and resolve user document and software issues
Create fill-in forms in Acrobat
Create charts, graphs, tables and spreadsheets as requested
Use email, including email with multiple attachments
Transfer documents to/from secure file transfer platforms
Conduct Internet, intranet, network and archive searches, as requested
Download/Save/Print to PDF from various Data Sites
Mark and generate Table of Contents and Table of Authorities (utilizing Best Authority)
Perform redlines using Litera Compare and native Word
Log work and cost recovery information
All other duties as assigned or required
Skills & experience:
Required:
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Available to work overtime and flexible schedule, as required
Knowledge of Microsoft Office Suite, iManage, Visio, Acrobat, IntApp, eDictation, Litera, Compare and Best Authority
Fast and accurate typing
General understanding of personal computers
Previous experience supporting multi-locations and time zones
Previous legal document processing experience
1. Document Specialist I: Minimum 1+ year prior document processing experience
2.Document Specialist II: Minimum 5+ years prior document processing experience with proven software knowledge and document expertise
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $32.00 - $6.50 ( 66,560.00 - 117,520.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Document Specialist
Posted 3 days ago
Job Viewed
Job Description
Document Specialist
Cooley is seeking a Document Specialist to join the Document Processing team.
Position summary: The Document Processing Specialist is responsible for providing document production and processing support.The Document Processing Specialist will work together with other document processing specialist and/or proofreader team members across both domestic/international locations and schedules in an effort to provide the highest level of customer service and quality in an effort to provide the highest level of customer service and quality. Responsibilities include, but are not limited to the following:
Schedule for Work Week :
-
Sunday-Thursday: 10:00 PM-6:30 AM (Pacific Time)
Friday: OFF
Position responsibilities:
Create new documents and revise existing documents in Microsoft Word, Excel, PowerPoint, and Visio using conversion of electronic file or new input typing, or by downloading and reformatting documents from Internet resources such as EDGAR databases
Reformat existing documents into Cooley templates and standard or custom formats
Convert documents to Word, Excel, PowerPoint and Visio from a variety of applications and file formats, such as pdf
Transcribe analog or digital dictation files
Proofread all edits made or word-for-word for new input, or conversion projects for accuracy
Troubleshoot issues in multiple software applications, including Word, Excel and PowerPoint
Answer hotline calls, proxy on to user workstations and respond and resolve user document and software issues
Create fill-in forms in Acrobat
Create charts, graphs, tables and spreadsheets as requested
Use email, including email with multiple attachments
Transfer documents to/from secure file transfer platforms
Conduct Internet, intranet, network and archive searches, as requested
Download/Save/Print to PDF from various Data Sites
Mark and generate Table of Contents and Table of Authorities (utilizing Best Authority)
Perform redlines using Litera Compare and native Word
Log work and cost recovery information
All other duties as assigned or required
Skills & experience:
Required:
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Available to work overtime and flexible schedule, as required
Knowledge of Microsoft Office Suite, iManage, Visio, Acrobat, IntApp, eDictation, Litera, Compare and Best Authority
Fast and accurate typing
General understanding of personal computers
Previous experience supporting multi-locations and time zones
Previous legal document processing experience
1. Document Specialist I: Minimum 1+ year prior document processing experience
2.Document Specialist II: Minimum 5+ years prior document processing experience with proven software knowledge and document expertise
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $32.00 - $6.50 ( 66,560.00 - 117,520.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Document Specialist
Posted 3 days ago
Job Viewed
Job Description
Who We Are
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 60 health plans, including many of the top 20, and representing more than 160 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
Location: This role is full remote
About the Opportunity
At Machinify, we're constantly reimagining what's possible in our industry-creating disruptively simple, powerfully clear ways to maximize our clients' financial outcomes today and drive down healthcare costs tomorrow. As part of the Complex Claims team, you will, as a Document Specialist, play a pivotal role in managing and streamlining document workflows to ensure accuracy, efficiency, and compliance with internal procedures. This position involves processing and quality-checking documents, reviewing and organizing incoming claims, and ensuring proper routing and status assignment.
The role requires collaboration with internal teams to maintain import queues, reconcile balances, validate charges, and address errors. Responsibilities also include overseeing file intake and output, resolving discrepancies, and handling inquiries. The Document Specialist identifies, and reports system issues, submits service tickets, and analyzes data trends to improve efficiency and communication across teams.
Additionally, this position monitors file-sharing processes, ensures data transfer accuracy, performs itemized bill data entry, and supports various operational tasks as needed. The ideal candidate combines exceptional attention to detail with strong organizational and analytical skills to contribute to seamless document management operations.
What you'll do
- Manage document workflows, including processing, quality assurance, and adherence to internal procedures.
- Conduct incoming claim reviews, assign statuses, organize data, ensure accuracy, and route files to auditors.
- Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing.
- Oversee file intake and output, addressing discrepancies, errors, and inquiries.
- Identify and report production environment issues by submitting detailed service tickets.
- Analyze data trends across documents and systems, providing updates on status, claims routing, efficiency, inventory, and volume to relevant teams.
- Monitor file-sharing processes, ensuring data transfer accuracy and appropriate volume levels.
- Perform data entry for itemized bills.
- Complete additional tasks as assigned.
What experience you bring (Role Requirements)
- Healthcare background preferred.
- Proficient in computer skills, including Microsoft Office Suite, Adobe Acrobat, multi-monitor setups, and adaptability to company-specific software.
- Strong attention to detail with excellent organizational, analytical, and critical thinking abilities.
What Success Looks Like.
After 3 months
You will have a strong understanding of the role.
You begin building relationships and collaborating with peers.
You develop effective time and priorities management.
You receive initial feedback about your performance and are using it to improve.
You've gained confidence in your abilities and are starting to feel more comfortable in your role.
After 1 year
You have mastered the tasks and responsibilities of the position, executing them with confidence and efficiency.
You have established a strong network of internal relationships and are recognized as a key collaborator.
You've been entrusted with greater responsibility indicating the company's confidence in your abilities.
You see opportunities for career progression and personal development.
Pay range : 15.00 USD per hour. This is a non-exempt position.
What's in it for you
- PTO, Paid Holidays, and Volunteer Days
- Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts
- Tuition Reimbursement
- Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.
- Remote and hybrid work options
What values we'll share with you
- Ask why
- Think big
- Be humble
- Optimize for customer impact
- Deliver results
At Machinify, we're reimagining a simpler way forward. This begins with our employees. We are innovators who value integrity, teamwork, accuracy, and flexibility. We do the right thing, and we listen to the needs of our clients and their members. As tenured experts with unmatched experience, we champion diverse perspectives that help us to better understand and serve our clients.
Our values come to life through our culture. We embrace flexible working arrangements that allow our employees to bring innovation to life in the way that best suits their productivity. We work cross-functionally, abandoning silos, to bring innovative and accurate solutions to market. We invest in each other through ongoing education and team celebrations, and we give back to our communities through dedicating days for volunteering. Together, Machinify is making healthcare work better for everyone, and we're passionate about a future with better outcomes for all.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please contact our People Operations team at address See our Candidate Privacy Notice at:
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