51,120 Dollywood jobs in the United States

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Carpenter I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. We seek an individual who can bring the vision of the resorts to life. The right Carpenter I checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This role exists to provide support to all Dollywood Company Properties through a variety of tasks in the field of maintenance including the building, repairing and replacing of portions of structures and games. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Construct, modify, and repair structural systems comprised of, but not limited to, foundation systems, framing, sheathing, roofing, door and window installation, exterior siding, gypsum board, interior and exterior trim in compliance with Southern Building Codes, OSHA Regulations, and applicable industry standards
• Utilize basic measurement skills as they pertain to carpentry work, i.e., foundation plans and elevations, and identify materials as provided within blueprints/scale drawings
• Operate construction equipment needed to perform assigned projects, i.e., bobcat, forklift, manlift, dump trucks, etc.
• Assist with conducting scheduled maintenance and regulatory inspections
• Assist with keeping all games and coin operating equipment in working order
• Maintain records of work completed
• Perform duties in a safe manner in compliance with manufacturer's specifications, company policies & procedures, applicable regulations, and industry standards
• Assist others as requested
• Effectively communicate with others
• Must work independently as well as in a team setting

• High school diploma or equivalent required
• Must be at least 18 years old
• Proven skills in the construction, repair, restoration, and installation of wood or related materials
• Minimum of one year work experience that demonstrates successful execution of similar duties and responsibilities in a commercial/industrial environment
• Knowledge of tools, equipment, and materials common to the carpentry trade
• Knowledge of light plumbing and electrical to support games and coin operated equipment operations
• Knowledge of all applicable codes, standards, and regulations
• Must successfully complete a background check including motor vehicle and pre-employment drug screen

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must maintain a professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must be productive in a fast-paced, dynamic environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must show appreciation of others
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to perform duties consistently with creating a safe and secure environment for hosts and guests
• Able to be flexible and handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate various temperatures while working indoors and outdoors
• Able to meet the physical demands of the job
• Able to work outdoors
• Able to balance, stoop, kneel, crawl, and crouch, and work in confines spaces
• Able to lift, carry, push and/or pull objects and materials of moderately heavy weight (up to 50 pounds) and occasionally heavier weight (up to 100 pounds with assistance)
• Able to work at heights up to and more than 150ft
• Able to operate/drive a motor vehicle
• Able to endure approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants
• Able to use hand tools, power tools and equipment such as air compressor, skill saw, electric drill, impact wrench, hand wrenches, shovel, etc.

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Carpenter I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. We seek an individual who can bring the vision of the resorts to life. The right Carpenter I checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This role exists to provide support to all Dollywood Company Properties through a variety of tasks in the field of maintenance including the building, repairing and replacing of portions of structures and games. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Construct, modify, and repair structural systems comprised of, but not limited to, foundation systems, framing, sheathing, roofing, door and window installation, exterior siding, gypsum board, interior and exterior trim in compliance with Southern Building Codes, OSHA Regulations, and applicable industry standards
• Utilize basic measurement skills as they pertain to carpentry work, i.e., foundation plans and elevations, and identify materials as provided within blueprints/scale drawings
• Operate construction equipment needed to perform assigned projects, i.e., bobcat, forklift, manlift, dump trucks, etc.
• Assist with conducting scheduled maintenance and regulatory inspections
• Assist with keeping all games and coin operating equipment in working order
• Maintain records of work completed
• Perform duties in a safe manner in compliance with manufacturer's specifications, company policies & procedures, applicable regulations, and industry standards
• Assist others as requested
• Effectively communicate with others
• Must work independently as well as in a team setting

• High school diploma or equivalent required
• Must be at least 18 years old
• Proven skills in the construction, repair, restoration, and installation of wood or related materials
• Minimum of one year work experience that demonstrates successful execution of similar duties and responsibilities in a commercial/industrial environment
• Knowledge of tools, equipment, and materials common to the carpentry trade
• Knowledge of light plumbing and electrical to support games and coin operated equipment operations
• Knowledge of all applicable codes, standards, and regulations
• Must successfully complete a background check including motor vehicle and pre-employment drug screen

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must maintain a professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must be productive in a fast-paced, dynamic environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must show appreciation of others
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to perform duties consistently with creating a safe and secure environment for hosts and guests
• Able to be flexible and handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate various temperatures while working indoors and outdoors
• Able to meet the physical demands of the job
• Able to work outdoors
• Able to balance, stoop, kneel, crawl, and crouch, and work in confines spaces
• Able to lift, carry, push and/or pull objects and materials of moderately heavy weight (up to 50 pounds) and occasionally heavier weight (up to 100 pounds with assistance)
• Able to work at heights up to and more than 150ft
• Able to operate/drive a motor vehicle
• Able to endure approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants
• Able to use hand tools, power tools and equipment such as air compressor, skill saw, electric drill, impact wrench, hand wrenches, shovel, etc.

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Food Assistant Team Lead who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity, and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Food Assistant Team Lead checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Food Assistant Team Lead will assist in the successful and profitable operation of the unit or group of units assigned while providing excellent guest service. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated, and accountable.

Summary of Essential Functions and Responsibilities

• Assist and support the Team Lead in the successful and profitable operation of the unit assigned while providing excellent guest service
• Open and close the shop in the absence of the Team Lead including: DSL, register readings, labor control, Orders, and inventory
• Assist Team Lead by putting in orders and tracking inventory
• Ensure there is no decrease in safety awareness, profitability, efficiency, and excellent guest service in the absence of the Team Lead
• Maintain knowledge of Micros with the ability to do voids, refunds, and troubleshooting
• Set the benchmark for proper food preparation, portion control, presentation, and storage of all products
• Ensure safe handling of food that complies with expected quality, quantity, presentation, and state and county health code requirements both state and county
• Operate equipment to perform job duties, receive incoming orders, follow production recipes, minimize product loss, and maintain unit cleanliness. Follow all Authorized Operator Training Procedures
• Suggestively sell, buss tables, sweep dining areas, etc.
• Support and enforce all company policies
• Act as quality assurance inspector
• Maintain knowledge of proper cooking temperatures and hold times; maintain temperature sheets
• Ensure day dot procedures are in place; follows First In First Out (FIFO)
• Ensure food is high quality
• Follow Plate Perfect; enforce preparation/food handling standards which ensure designated portion control, ensuring all products are presented to Guest in a visually appealing and appetizing manner
• Know, understand, and enforce the use of the "Start Fresh" program when necessary; must be signed off on Start Fresh within 30 days of accepting this position
• Demonstrate a high level of productivity and production
• Learn and assist in the following areas to ensure maximum profitability:
• Issuing - units don't stock-pile food/supplies, keep par sheets up-to-date with only current items listed, all units have proper specifications, amounts of food and paper supplies
• Receiving - all goods are received in good condition and acceptable for use
• Rotation - products are rotated for maximum freshness
• Portion Control - all employees know and understand the recipes and portion in preparing each unit's menu, constantly inspect and spot-weight portion sizes
• Waste Control - waste is kept to a minimum by following par, prep, and production levels; not over producing, avoiding accidents, and properly storing and handling food. Also practices small batch cooking method by producing less more often
• Budget - achieves budgetary goals for food cost control
• Inventory Control - responsible for maintaining a proper level of inventory at all times
• Assist in conducting employee performance evaluations
• Learn from and be coached by Team Lead on various topics, including the basics of inventory, ordering, scheduling
• Be an active participant and a model example in safety issues relating to personal safety and the Analyze labor usage to ensure maximum productivity and efficiency utilizing the functions of Shift Planner, creating unit schedules that correlate labor hours and sales volume in proportion
• Ensure that daily cash checks are done; take corrective action for excessive over/shorts
• Ensure unit is organized and maintained in a sanitary manner by ensuring proper cleaning schedules are followed

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• At least one (1) year experience in Food Service
• At least 6 months of supervisory experience preferred
• Must pass "ServSafe Applied Foodservice Sanitation Training and Certification" Program
• Must be at least 18 years old
• Basic computer experience
• Must submit to and pass a post-employment offer drug screen and background check

Knowledge, Skills and Abilities

• Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
• Must be willing to constantly improve
• Must have professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must enjoy a fast-paced, dynamic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to identify and implement food service department and Dollywood goals and policies
• Must be able to supervise employees to carry out the goals of providing our Guests with the highest quality in product with courteous, friendly, and efficient service in a neat, clean, and professional looking environment
• Must demonstrate effective leadership skills
• Must be able to assist in the successful and profitable operation of the unit or group of units assigned
• Must be able to identify and implement food service department and Dollywood goals and policies
• Must be willing and able to do all functions to assist their manager
• Must be available and willing to work at different locations on Park
• Able to display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
• Able to work outdoors
• Able to make decisions
• Able to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes and work outdoors
• Able to use equipment such as, but not limited to, cash registers, calculators, knives, fryers, grills, oven, butt pans, brooms, mops, sinks, dough machine, wedgers, dollies, rolling racks, and dish machines, steam tables, warmers, mixers, etc.
• Able to make sound decisions
• Able to operate a Point of Sale System
• Able to perform mathematical functions as needed
• Able to carry out the execution of ingredient measurements, portion control, time and temperature tables, and compilation of food safety check sheets
• Must be Serv Safe Certified
• Must be able to lift 30 pounds with or without 2 person lift. 30

This is a remote position.

This is a remote position.

Job Summary:
We are seeking an experienced and results-oriented Project Manager to lead and manage projects from inception through completion. The ideal candidate will be responsible for coordinating internal teams and external stakeholders to deliver projects that meet business goals, timelines, and budget constraints. This role requires a strategic thinker with excellent communication, problem-solving, and leadership skills who can manage multiple priorities in a fast-paced environment.

Key Responsibilities:
* Define project scope, goals, deliverables, and success criteria in collaboration with senior management and stakeholders.
* Develop comprehensive project plans, schedules, resource allocations, and budgets.
* Lead cross-functional project teams, ensuring timely task completion and alignment with project goals.
* Identify project risks, develop mitigation strategies, and manage changes in scope, schedule, or budget.
* Track and report project performance using appropriate tools and KPIs.
* Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.
* Organize and lead project meetings, including kick-offs, stand-ups, and retrospectives.
* Ensure compliance with company policies, procedures, and quality standards.
* Evaluate project outcomes and prepare post-project reports and analysis.

Qualifications:
* Bachelor’s degree in Project Management, Business, Engineering, Computer Science, or a related field.
* 3–7 years of experience in project management (specific industry experience is a plus).
* Project Management Professional (PMP), PRINCE2, or equivalent certification is strongly preferred.
* Proficiency with project management tools such as Microsoft Project, Asana, Trello, Jira, or similar.
* Strong leadership, negotiation, and conflict-resolution skills.
* Excellent organizational and time management abilities.
* Experience with Agile/Scrum, Waterfall, or hybrid methodologies.
* Strong written and verbal communication skills.

Preferred Qualifications:
* Master’s degree in a related field.
* Agile certifications (e.g., Certified ScrumMaster, SAFe).
* Experience managing vendor relationships and third-party integrations.
* Technical background or familiarity with [industry-specific technologies/tools].

Key Competencies:
* Strategic Thinking
* Stakeholder Management
* Risk Management
* Communication and Influence
* Problem Solving
* Budgeting and Financial Acumen
* Adaptability and Resilience
* Team Leadership

Working Conditions:
* Standard office hours, with flexibility depending on project demands.
* Remote or hybrid work options may be available.
* Occasional travel may be required.

Employee Benefits:
We believe in rewarding our team with competitive compensation and a comprehensive benefits package that promotes well-being, work-life balance, and professional growth.
Core Benefits:
* Competitive salary with performance-based bonuses
* Health, dental, and vision insurance
* Life and accidental death insurance
* Paid time off (vacation, sick days, personal days)
* Paid holidays
* Retirement plan with company match (e.g., 401(k))
* Short-term and long-term disability coverage
* Employee wellness programs
Professional Development:
* Annual training and development allowance
* Reimbursement for certification and continuing education
* Internal mobility and career growth opportunities
* Access to conferences, workshops, and industry events
Work-Life Balance & Perks:
* Flexible work hours and remote work options
* Employee Assistance Program (EAP)
* Team-building activities and off-site retreats
* Casual dress code
* Recognition and rewards programs
* Parental leave and family support policies
Closing Statement:
If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

• Inputting and Processing Data: Entering data from various sources, such as paper documents or digital files, into computer systems or databases.

• Verifying Data Accuracy: Comparing data against source documents and correcting any errors or discrepancies to ensure information is correct.

• Updating Records: Maintaining and updating existing records in databases or spreadsheets.

• Organizing Information: Arranging data into appropriate file systems or spreadsheets for efficient management.

• Generating Reports: Creating summaries or reports based on the collected and organized data.

• Maintaining Confidentiality: Adhering to protocols for protecting sensitive or confidential information.

Key Skills and Qualifications

• Typing Skills: Fast and accurate typing is essential.

• Attention to Detail: Meticulous attention to detail is crucial for data accuracy and quality control.

• Computer Proficiency: Strong knowledge of Microsoft Office Suite, especially Excel, is a common requirement.

• Organizational Skills: Ability to prioritize and manage tasks, often in a fast-paced environment.

• Communication Skills: Good verbal and written communication skills are beneficial.

• Education: A high school diploma is generally required, with some employers preferring an associate's or bachelor's degree.

We are seeking a friendly and detail-oriented Customer Service Support Associate to join our team. The ideal candidate will provide excellent service to our customers, process orders accurately, and ensure a welcoming boutique environment.

Responsibilities:

Greet and assist customers professionally

Communicate clearly with customers regarding order details

Assist with inventory tracking s and order deadlines

Qualifications:

Excellent communication and customer service abilities

Computer proficiency and accurate data entry

Ability to multitask in a fast-paced environment

Flexibility to work evenings and weekends

Full-time, up to 40 hours per week

Skills

Strong leadership and team management abilities.

Exceptional organizational and time-management skills.

Analytical and problem-solving mindset.

High attention to detail and accuracy under pressure.

Ability to handle confidential information with integrity.

Benefits

Competitive salary with performance-based incentives.

Comprehensive health, dental, and vision insurance.

401(k) retirement savings plan with company match.

Paid time off, holidays, and wellness programs.

Professional development and growth opportunities.

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers