51 Dollywood jobs in Gatlinburg

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a House and Grounds Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right House and Grounds Technician checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The House and Grounds Technician will support areas of park cleanliness for the Dollywood Company. The House and Grounds Technician will also participate in sanitizing and cleaning high touch surfaces. The House and Grounds Technician may take part in other activities including, emptying and cleaning trash cans and refilling cleaning supplies. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Maintain an aesthetically pleasing, sanitary environment by sweeping, picking up trash in your assigned area(s), including but not limited to, flower beds and back of house areas
• Cleaning up spills as necessary both indoors and outdoors on the park, including but not limited to, on roadways, pedestrian walkways, landscaped areas, natural settings and storage areas
• Clean and sanitize high touch surfaces throughout the park (tables, chairs, handrails and garbage)
• Work flexible varying hours and at different locations
• Maintain a friendly attitude toward Guests and Hosts. Greet guests, answer questions, and exceed expectations
• Provide prompt, courteous attention to Guests in the role assigned for the shift
• Maintain a high level of Attention to detail in your assigned area(s) per your trained procedures as defined in your Training Plan
• Restock and keep track of cleaning supplies in your assigned area(s)
• Develop a work timetable in your assigned area(s) to ensure tasks are completed in a timely manner
• Assist with emptying trash cans located in your assigned area(s), including but not limited to, other areas, assigned or unassigned, in need of additional assistance and/or immediate attention
• Keep trash cans clean including lids and can liners as well as the inside and outside of trash cans
• Keep all work areas clean and organized
• Work varying hours and at different areas when needed
• Maintain confidentiality at all times
• Perform all duties in a safe manner as set forth in the Safety Standards to include reporting any violation of Standards

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be at least 14 years of age
• Must have a high level of demonstrative and positive communication skills
• Must successfully complete a pre-employment background check

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must be productive in a fast-paced, dynamic environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must show appreciation of others
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate various temperatures while working indoors and outdoors
• Able to operate/drive a company vehicle with valid driver's license and insurance
• Able to work outdoors
• Able to meet the physical demands of the job
• Able to lift up to 50lbs with assistance
• Able to wear all PPE as required
• Able to work with all chemicals/detergents utilized in the area
• Able to work in any assigned area and perform other functions as assigned
• Able to abide by Dollywood's confidentiality rules pertaining to all Hosts
• Able to follow all scheduling assigned by respective teams
• Able to follow all safety guidelines for the job being performed
• Able to learn computer, computer scanning equipment, and printer equipment

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking an Attractions Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Attractions Team Member checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Attractions Team Member is responsible for all aspects of assigned attraction, to include safety, friendliness, cleanliness and line speed within assigned areas. This is to be done in a manner consistent with the values and mission of The Dollywood Company.

Additionally, the ideal candidate should be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Operate ride controls/control panels in all weather conditions
• Verbally communicate and enforce Safety rules
• Steady guests while entering/exiting ride vehicles during evacuations
• Inspect harness and other safety equipment prior to use
• React calmly and quickly in stressful/emergency situations. Physically assist Guests throughout the ride/attraction as required
• Visually observe guest actions during ride operations to prevent safety hazards
• Visually ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction
• Complete required safety paperwork on a daily basis
• Initiate friendly interaction with guests
• Keep ride/attraction area clean
• Work varying hours and at different areas when needed
• Complete ride/attraction safety ride-a-round/walk through if/when required
• Properly train to follow all centralized measuring guidelines
• Maintain confidentiality at all times
• Follow all safety standards to include reporting any violation of standards

Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

• Must be at least 16 years of age
• Basic computer skills
• Must successfully complete a pre-employment background check and drug screen

Knowledge, Skills, and Abilities

• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be willing to constantly improve
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Willing to work in any assigned area of Attractions and perform other functions as assigned
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to operate/drive a company vehicle with valid TN driver's license
• Able to add, subtract, multiply and divide with accuracy
• Must be able to lift 30 pounds with or without 2 person lift. 30+ lbs require a 2 person lift
• Able to tolerate temperatures of 0 to 140 degrees
• Able to work outdoors
• Able to wear a full body safety harness and climb up to a 200 ft lift in order to perform inspections, conduct ride evaluations and host training
• Able to climb evacuation steps and maintain good balance
• Able to ride all rides/attractions which require a physical ride through inspection
• Able to wear all PPE as required
• Able to tolerate all chemicals/detergents utilized in the area
• Able to be subjected to periodic random drug screening as outlined by company policy
• Able to remain attentive and alert at all times
• Able to memorize written safety standards and/or scripts
• Able to speak clearly to include the use of PA systems and two-way radios
• Able to work outdoors in a variety of different weather elements with exposure to bees, insects and wildlife
• Minimum of 18 years of age is required when/as:
• Ride Operators at rides designated as High Thrill Attractions (as defined by IAAPA standards)
• Any activity with use of a motor vehicle to include trams and shuttles
• Drive vehicles operated exclusively on rails
• Work on or ascend lift hills whether in training, normal operations, or evacuations

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking an Attractions Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Attractions Team Member checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Attractions Team Member is responsible for all aspects of assigned attraction, to include safety, friendliness, cleanliness and line speed within assigned areas. This is to be done in a manner consistent with the values and mission of The Dollywood Company.

Additionally, the ideal candidate should be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Operate ride controls/control panels in all weather conditions
• Verbally communicate and enforce Safety rules
• Steady guests while entering/exiting ride vehicles during evacuations
• Inspect harness and other safety equipment prior to use
• React calmly and quickly in stressful/emergency situations. Physically assist Guests throughout the ride/attraction as required
• Visually observe guest actions during ride operations to prevent safety hazards
• Visually ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction
• Complete required safety paperwork on a daily basis
• Initiate friendly interaction with guests
• Keep ride/attraction area clean
• Work varying hours and at different areas when needed
• Complete ride/attraction safety ride-a-round/walk through if/when required
• Properly train to follow all centralized measuring guidelines
• Maintain confidentiality at all times
• Follow all safety standards to include reporting any violation of standards

Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

• Must be at least 16 years of age
• Basic computer skills
• Must successfully complete a pre-employment background check and drug screen

Knowledge, Skills, and Abilities

• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be willing to constantly improve
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Willing to work in any assigned area of Attractions and perform other functions as assigned
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to operate/drive a company vehicle with valid TN driver's license
• Able to add, subtract, multiply and divide with accuracy
• Must be able to lift 30 pounds with or without 2 person lift. 30+ lbs require a 2 person lift
• Able to tolerate temperatures of 0 to 140 degrees
• Able to work outdoors
• Able to wear a full body safety harness and climb up to a 200 ft lift in order to perform inspections, conduct ride evaluations and host training
• Able to climb evacuation steps and maintain good balance
• Able to ride all rides/attractions which require a physical ride through inspection
• Able to wear all PPE as required
• Able to tolerate all chemicals/detergents utilized in the area
• Able to be subjected to periodic random drug screening as outlined by company policy
• Able to remain attentive and alert at all times
• Able to memorize written safety standards and/or scripts
• Able to speak clearly to include the use of PA systems and two-way radios
• Able to work outdoors in a variety of different weather elements with exposure to bees, insects and wildlife
• Minimum of 18 years of age is required when/as:
• Ride Operators at rides designated as High Thrill Attractions (as defined by IAAPA standards)
• Any activity with use of a motor vehicle to include trams and shuttles
• Drive vehicles operated exclusively on rails
• Work on or ascend lift hills whether in training, normal operations, or evacuations

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

**Position Overview**
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
_Equipment Operation_
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
_Customer Service_
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
_Technical Ability_
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
_Systems Knowledge_
- Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
**Job Qualifications**
- High School Diploma required. Associate's degree is preferred.
- Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: 1 year of customer service or hospitality experience is preferred.
- 1 year of audio-visual experience or equivalent in an educational environment is preferred.
- A valid driver's license is required for team members that may operate Company vehicles.
- Additional DOT requirements may need to be met if applicable.
- Must be able to lift 50 lbs.
**Competencies**
_Deliver World Class Service_
- Hospitality
- Ownership
_Do The Right Thing_
- Instills Trust
- Safety Conscious
_Drive Results_
- Action Oriented
_See The Big Picture_
- Tech Savvy
_Value People_
- Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Requirements**
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
_Lifting Requirements_
- 0 - 15 lbs:* Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
_Carrying Requirements_
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Never
_Auditory/Visual Requirements_
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
_Pushing/Pulling Requirements_
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Frequently
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment**
_Hotel_
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-JM1
#INDEVT
Hourly Pay Range: $13.58 - $16.64
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1662022BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 303 NEW RIVERSIDE DR,SEVIERVILLE,TN,37862
**Full District Office Address:** 303 NEW RIVERSIDE DR,SEVIERVILLE,TN,37862-05114-12448-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 12448-SEVIERVILLE TN

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1662015BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 303 NEW RIVERSIDE DR,SEVIERVILLE,TN,37862
**Full District Office Address:** 303 NEW RIVERSIDE DR,SEVIERVILLE,TN,37862-05114-12448-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 12448-SEVIERVILLE TN