2,152 Duke University Health System jobs in the United States

We are seeking a Clinical Services Director to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Clinical Services Director plays a pivotal role in overseeing and enhancing the delivery of clinical care within a healthcare organization. This position is responsible for ensuring that all clinical services meet the highest standards of quality, safety, and patient satisfaction while aligning with regulatory requirements and organizational goals. The director leads multidisciplinary teams, fosters collaboration among clinical staff, and drives continuous improvement initiatives to optimize patient outcomes. They also manage resource allocation, budgeting, and strategic planning to support sustainable clinical operations. Ultimately, the Clinical Services Director serves as a key leader who bridges clinical expertise with administrative oversight to advance the organization's mission of providing exceptional healthcare services.

Minimum Qualifications:

• Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or a related clinical field.
• Current and active registered Nurse license in state of Florida.
• Basic Life Support (BLS) certification.
• At least 5 years of progressive leadership experience in clinical services within a healthcare setting, and a minimum of 2 years of clinical nursing experience preferably in hospice, palliative care or related settings.
• Comprehensive knowledge of healthcare regulations, accreditation standards, and clinical best practices.

Preferred Qualifications:

• Masters degree in Nursing, Healthcare Administration, Public Health, or a related clinical field.
• Certification in healthcare quality, patient safety, or clinical leadership (e.g., CPHQ, NEA-BC).
• Experience with electronic health record (EHR) systems and healthcare informatics.
• Experience working in diverse healthcare environments, including outpatient and inpatient settings.

Responsibilities:

• Lead and manage clinical departments to ensure effective, efficient, and high-quality patient care delivery.
• Recruit, train, and evaluate clinical staff to build a skilled and motivated workforce.
• Develop and oversee clinical policies, QAPI initiatives, and regulatory compliance to maintain standards and improve care quality.
• Collaborate across disciplines to promote teamwork, evidence-based practices, and optimal patient outcomes.
• Manage budgets, operations, and community engagement to support service growth, patient satisfaction, and strategic partnerships.

Overview:

Clinical Service Navigator (Registered Nurse)

• Schedule: 40 hours per week
• Location: Thomasville Medical Center

Serves as primary liaison between the patient and his/her medical team as well as patient advocate and support

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

• Education : 4 Year / Bachelors Degree, preferred.
• Experience : Three to five years of nursing experience, required. Two years of experience in care of targeted patient population; experience in a broad range of clinical situations or settings, preferred.
  
• Licensure/Certification : RN, required.
• Additional Skills/Requirements (required): Ability to successfully complete generic and department-specific skills validation and competency testing.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

The Bowery Mission is a Christian, faith-based organization committed since the 1870 s to serving people experiencing homelessness, hunger, and poverty. The Bowery Mission meets essential needs and creates transformative community with men, women, ch Clinical, Advocate, Clinic, Service, Healthcare

Overview:

Join Our Team as a Clinical Services Navigator at Novant Health

Location: Winston-Salem, NC
Department: Cardiology
Job Type: Full Time, Monday-Friday 8:00a-5:00p

Are you a compassionate and experienced Registered Nurse (RN) with a passion for guiding patients through their healthcare journey? Novant Health is seeking a dedicated Clinical Services Navigator to join our Cardiac Surgery Clinic team. In this pivotal role, you'll serve as the primary liaison between patients and their medical teams, ensuring seamless coordination of care and exceptional patient experiences.

Key Responsibilities:

• Atrial Fibrillation Clinic Coordinator is to be responsible for the coordination of clinical services at the population level for patients of the Atrial Fibrillation Clinic.
• Care Coordination: Collaborate with physicians, case managers, and other healthcare professionals to facilitate smooth transitions from acute to ambulatory care settings.
• Patient Advocacy: Act as a patient advocate, providing support and guidance throughout the healthcare process.
• Maintain current knowledge of available community resources, post-acute care, and ambulatory options to assist patients effectively.
• Organize and arrange educational sessions, such as atrial fibrillation (AF) talks, with primary care groups to enhance patient understanding and engagement.
• Create and manage a database of AF Clinic patients for quality assurance and to guide clinic directions.
• The position will manage the AFC population and be tasked with growing that population appropriately within our footprint.
• Coordinate with procedural and clinic schedulers, nursing staff, AFC clinicians (PAs and NPs), and supervising electrophysiologists to ensure that each patient's established AF treatment plan is fulfilled

Qualifications:

• Education: Bachelor's degree preferred in Nursing, Social Work, Healthcare Administration, or a related field.
• Licensure: Active RN licensure required.
• Experience: Minimum of three to five years of nursing experience required; two years of experience in care of targeted patient population preferred.
• Skills: Strong collaboration skills with a multidisciplinary healthcare team; in-depth knowledge of community resources, post-acute care, and ambulatory options; commitment to Novant Health's values of respect, compassion, inclusion, empowerment, inspiration, and courage.

Why Novant Health?

• Competitive Compensation: Competitive salary with opportunities for advancement.
• Comprehensive Benefits: Health, dental, vision, and retirement plans.
• Professional Growth: Opportunities for continuing education and career advancement.
• Inclusive Culture: A diverse and inclusive work environment where every team member is valued.

Join Our Team

At Novant Health, we are committed to delivering the most remarkable patient experience in every dimension, every time. If you're ready to make a difference and grow your career in healthcare, apply now!

Qualifications

- Demonstrated ability to deliver exceptional patient experiences.
- Strong collaboration skills with a multidisciplinary healthcare team.
- In-depth knowledge of community resources, post-acute care, and ambulatory options.
- Commitment to Novant Healths values of respect, compassion, inclusion, empowerment, inspiration, and courage.

-Cardiology background, preferably electrophysiology (cardiac devices).

-Create and manage a database of AF Clinic patients for quality assurance and to guide clinic directions

-Assist patients in navigating the healthcare system, ensuring access to necessary resources, support services, and community programs

-Arrange AF talks with primary care groups

- Pursue opportunities to increase clinic exposure

Education

4 Year / Bachelors Degree Preferred

Relevant fields of study include Nursing, Social Work, or Healthcare Administration.

Licensure/Certification: Active RN licensure Required

Responsibilities:

- Facilitate care coordination from acute to ambulatory settings.
- Collaborate with Physicians, Case Managers, and other healthcare team members to ensure smooth coordination of care and follow-up appointments.
- Serve as a resource for care coordination, providing guidance for medically and/or psychosocially complex cases.
- Maintain current knowledge of available community resources, post-acute care, and ambulatory options.
- Implement NHFDNH safety behaviours and high reliability strategies to enhance patient safety and experience.

Job Description

Job Summary

The Director of Clinical Services reports directly to the Vice President of Operations and assists Advanced Practice Providers (APPs), Community Engagement Directors (CEDs) and Patient Access Representatives (PAR) in effective clinical care and implementation of the strategic priorities within the realm of APP driven wound care at Mendota Health. The Director of Clinical Services will also assist in creation of culture and community, support quality wound care to Mendota Health standards, and participate in appropriate clinical management across all markets.

Responsibilities

• Champion adherence to Mendota Health clinical quality.
• Manage provider adherence to clinical standards, providing mentorship and coaching as needed.
• Collaborate to manage clinical performance and problem solve issues.
• Identify and address clinical barriers to advanced treatment usage; communicate frequently with the Medical Director to address knowledge gaps, as well as individual APPs.
• Deliver and present information to cross-functional teams as appropriate.
• Provide oversight and supervision to a team of mobile providers in assigned markets.
• Provide in-person clinical training for new APPs where appropriate.
• Perform clinical duties up to 25% of the time.
• Participate in and lead onboarding for new hire APPs.
• Hold weekly or as needed 1:1s with all Mendota Health APPs.
• Monitor and address clinical quality by reviewing clinical documentation of APPs on a regular cadence.
• Participate in clinical management meetings and presentations.
• Provide subject matter expertise in clinical round tables, case review, and provider meetings.
• Comply with all Mendota Health wound care guidelines and documentation requirements.
• Create a culture that fosters quality, problem-solving accountability, and compassion.
• Partner with clinical and operational leaders to develop and drive clinical standards, reporting metrics, and quality measures.
• Collaborate with the Medical Director to develop educational materials and clinical policies.
• Maintain compliance with occupational health standards.
• Perform audits on clinical documentation and intervening where necessary.
• Shadow clinicians in the field as needed to determine quality.
• Collaborate with Vice President of Operations to complete annual performance evaluations for APPs.
• Assist with ensuring that APPs are compliant with all state and practice requirements.
• Leadership
• Communicate in a professional, positive, and appropriate manner with all stakeholders
• Escalate concerns to the Vice President of Operations and/or Medical Director in a timely and appropriate manner
• Consistently attend and participate in all leadership matters in a way that reflects values and mission of Mendota Health.
• Attend 1:1 meetings with the Vice President of Operations and Medical Director.
• Collaborate with the Director of Clinical Services- Long Term Care to promote Provider adherence to clinical standards, providing mentorship and coaching as needed.
• Consistently attend and participate in all leadership matters in a way that reflects the values and mission of Mendota Health.

Education and Experience

• Board Certified/Prepared through AANP, ANCC, NCCPA
• Current, unrestricted NP/PA license in the state of assignment or ability to obtain license
• Ability to obtain and/or maintain state DEA licensure/Prescriptive Authority post - where applicable
• Graduate of an accredited APP program
• Currently holds an active APP license
• 3-5 years of leadership experience in a clinical setting preferred
• 3+ years of clinical experience
• Wound care experience a must
• Experience working in a startup environment is a plus
• Experience working in a mobile/multisite care setting

Knowledge, Skills, and Abilities

• Comfortable with ambiguity
• Excellent communication and interpersonal skills
• Motivated critical thinker and problem solver
• Team player, ability to collaborate with multiple stakeholders at multiple levels
• Skill in building strong relationships with internal and external stakeholders
• Baseline acumen a plus
• Professional and exceptional customer service orientation
• Self-starter, ability to effectively manage time and priorities
• Intermediate skills with Microsoft Office Suite and CRM
• Computer literate and able to navigate the Internet
• Ability to travel within assigned territory

Mendota Health Expectations

• Complete all required company training/s assigned by role.
• Attend Mendota Health All Staff Meetings.
• Uphold Mendota Health's mission, vision, and values.

Work Environment

• Ability to travel within St. Paul, Twin Cities assigned territory.
• Prolonged periods of sitting at a desk and working on a computer.
• At times, may be required to lift up to 15 pounds

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Medical Specialty:

• Home Health
• Wound Care

Schedule:

• Monday to Friday
• No weekends

Location:

• Minneapolis-Saint Paul, MN (Required)

Willingness to travel:

• 50% (Required)

Work Location: Remote within Minnesota

This position is responsible for the oversight and direct supervision of Medical Assistants. This position is responsible for ensuring that staff is efficient, professional and providing exceptional patient service. Ensures daily functions are properly staffed to accommodate patient flow and that operations run smoothly throughout the day. The position is responsible to ensure policies and procedures for areas of responsibility are adhered to, monitors performance of staff, and resolves patient care and departmental issues. Duties and assignments may vary at the discretion of management.

Responsibilities:

• Manage, implement and maintain workflow processes of staff and patients in the clinic to improve patient experience.
• Ensures that staff consistently interact with patients, clients, and staff in a manner that reflects favorably on the organization and promotes teamwork.

• Maintains policies and procedures for areas of responsibility, ensuring compliance and consistent application.
• Effectively supervises all medical assistant staff members. Monitors day-to-day staffing requirements for medical assistants and adjusts staffing as needed. Addresses fluctuating workloads based upon patient flow and physician schedules.
• Assist with hiring process for potential candidates for assigned area, and training of new staff.
• Provide Medical Assistant coverage when needed.
• Travel to all cCARE Southern sites, including Victorville and Chula Vista.

Qualifications:

• Medical Assistant certification required
• Minimum of 4 years of Medical Assisting experience required
• Minimum of 2 years of Management experience required
• Current CPR required
• Ability to travel to each cCARE southern sites

What is expected of you and others at this level:

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines

Anticipated salary range: $75,600 - $113,295

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 11/5/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.