12,027 E Commerce Support jobs in the United States
E-Commerce Support Specialist
Posted 14 days ago
Job Viewed
Job Description
Netrush partners with brands to increase value at all points between your business and the consumer, bringing data, technology, strategy, and infrastructure to help them thrive on Amazon and other ecommerce platforms. With headquarters in Vancouver, Washington, and several processing facilities across North America, Netrush provides integrated retail capabilities ranging from logistics and data science to brand control and creative services, helping brands outsmart, not outspend, the competition.
Job Summary:
The Ecommerce Support Specialist works with brand partners and customers to reach their Amazon and ecommerce PPC goals. This role is responsible for the execution and daily optimization of digital marketing campaigns, planning the launch and making adjustments in order to reach and exceed goals. The Specialist role reports to the Ecommerce Support Manager.
The Ecommerce Support Specialist collaborates with brand partners and customers to achieve their Amazon and ecommerce PPC goals. This role is responsible for executing and daily optimizing digital marketing campaigns, planning launches, and making adjustments to exceed targets. The Specialist also actively cultivates strong customer relationships by ensuring a thorough understanding of their needs and objectives, proactively communicating campaign progress, providing insights, and aligning strategies with evolving business goals The Specialist role reports to the Ecommerce Support Manager.
Essential Job Duties and Responsibilities:
- Learn philosophies related to Amazon selling, utilizing that information to optimize budgets and spend for brand partners and clients
- Analyze and manage pay-per-click campaign performance
- Work closely with managed accounts and internal teams to achieve goals
- Assist the marketing and support team with other brand partner and customer needs
- Work closely with the product team to identify growth opportunities
- Foster strong client relationships through regular communication and understanding business needs, ensuring alignment with long-term objectives.
- Serve as a point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.
- Stay up-to-date with industry trends and emerging ecommerce and Amazon advertising practices to provide proactive advice and solutions.
- Provide mentorship and training to new team members, sharing expertise in Amazon selling philosophies, PPC campaign management, and client relationship building
- Take on additional client accounts and expand knowledge, such as expertise in DSP, propose strategic initiatives, and actively contribute to the overall success of Sellozo
- Bachelor's Degree in marketing, business, behavioral psychology or related field
- Experience and success with PPC campaigns and/or software-as-a-service marketing technology platforms
- Strong analytical and data interpretation skills
- Passionate about software, developing business and technology
- Previous experience selling on Amazon or other ecommerce platforms a plus
- Excellent written and verbal communication skills to effectively convey ideas and strategies to clients and team members.
- Reliable internet connection
- An atmosphere that is appropriate for virtual/phone meetings
- An environment that minimizes distractions
- It is preferred that remote employees live within 100 miles of a major airport
- Proficiency in using data analytics tools and platforms, such as Microsoft Excel.
- Experience in a SaaS environment a plus.
- Expected annual salary is $45k - $55k, DOE
- Eligible for bonus plan
- Health, dental, vision, long-term disability, and life insurance benefits
- Unlimited PTO and paid holidays
- Dependent care FSA
- Access to full suite of mental health wellness tools for you and your family
- 401(k) Retirement plan
- Open and collaborative work environment
- Remote work option
**Applicants must successfully pass a background check prior to first day of employment**
Netrush is an Equal Opportunity and Affirmative Action Employer, and we cultivate a work environment that is both inclusive and diverse, allowing our employees to be themselves. We value every thought and point of view. Without regard to race, color, religion, sex, national origin, age, disability, or veteran status, all qualified applicants will be considered for employment
E-commerce Support Specialist
Posted today
Job Viewed
Job Description
Job Description
Benefits:
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
Job Overview
The E Commerce Customer is responsible for managing customer interactions and ensuring a seamless shopping experience on the online platform. This role involves addressing customer inquiries, processing orders, and resolving issues to enhance customer satisfaction and loyalty.
Typical Duties and Responsibilities
- Respond to customer inquiries via email, chat, or phone in a timely manner.
- Assist customers with order placement, payment processing, and product selection.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain up-to-date knowledge of products and promotions to provide accurate information.
- Collaborate with other departments to ensure customer needs are met.
- Track customer interactions and maintain accurate records in the database.
- Identify opportunities for upselling and cross-selling products.
- Monitor customer feedback and suggest improvements to enhance the shopping experience.
High school diploma or equivalent is required; a bachelors degree in business, marketing, or a related field is preferred. Previous experience in customer service or e-commerce is highly advantageous.
Required Skills and Qualifications
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using e-commerce platforms and customer relationship management (CRM) tools.
- Aptitude for working in a fast-paced environment and managing multiple tasks.
- Ability to work independently as well as part of a team.
- Familiarity with online payment systems and security protocols.
- Customer-oriented mindset with a passion for delivering exceptional service.
eCommerce Platform Architect
Posted 21 days ago
Job Viewed
Job Description
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
- Virginia residents may access our state specific policies here .
- Residents of all other states may access our policies here .
- Canadian residents may access our policies in English here and in French here .
- Residents of countries governed by GDPR may access our policies here .
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
E-Commerce Customer Support Representative

Posted 2 days ago
Job Viewed
Job Description
**This is not a remote position, this is onsite 5 days/week**
**Salary/Pay Rate/Compensation:**
$19.50/hour
**Why you should apply to be a Customer Support Representative:**
- Join a respected industry leader in agricultural technology, known for its commitment to innovation and customer satisfaction.
- Work in a collaborative environment that values your contributions and promotes professional growth.
- Enjoy a supportive culture that emphasizes work-life balance and employee well-being.
- Gain hands-on experience with cutting-edge technology and a diverse range of products that enhance agricultural operations.
**What's a typical day as a Customer Support Representative? You'll be:**
- Providing front-line technical support and solutions to John Deere dealers and customers.
- Documenting each interaction effectively within our case management system while supporting customers via telephone, email, and chat.
- Creating and maintaining online support tools and solutions to optimize customer satisfaction and retention.
**This job might be an outstanding fit if you:**
- Have strong interpersonal communication, negotiation, and conflict resolution skills.
- Possess experience in customer service/support and a high comfort level with consumer software applications.
- Are available to work any 8-hour shift within the 7 am-6pm support window and can work on-site five days a week.
**Preferred Qualifications:**
- Knowledge of agriculture customers and operations, including Precision Farming experience.
- Prior work experience in Agriculture or Technology dealer channels.
- A Bachelor's degree in Agriculture, Business, Engineering, IT, or a similar discipline is highly preferred; technical certification in IT database management is a plus for high school graduates.
**What happens next:**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Support Representative today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
POS Portal: eCommerce Platform Specialist II
Posted 24 days ago
Job Viewed
Job Description
We're hiring an eCommerce Platform Specialist II to coordinate between the Technology Teams, Supply Chain, Product Marketing, Marketing and Sales teams to ensure optimal presentation of products on POS Portal’s eCommerce sites. The eCommerce Platform Specialist II will establish microsites, curate landing pages, manage front end parts merchandising, set up catalogs prior to site rollout, and support various projects.
High attention to detail required as this position is responsible for gathering the details for each part/product to ensure they are ready for eCommerce sites. This critical position collaborates highly with POS Portal’s Marketing, Product Marketing, and Sales teams while managing to required process controls.
Essential Job Duties:
- Front end parts merchandising, including image management, catalog set-up, coupon management, and the creation of parts descriptions
- Ensure all related parts and services are associated with correct products and part IDs and freight parameters
- Back-end Item Master setup
- Manage processes for building, staging, and releasing of site creation
- Own site set up and rollouts
- Responsible for uploading product data and images, as well as categorizing products for customer catalogs.
- Perform periodic site audits to ensure all products were loaded correctly, pricing and images are up to date, and the items appear in relevant search results.
- Responsible for review of product submissions to ensure all pricing and descriptions are correct and adjusting data and images as necessary.
- Optimize site search terms.
- This is a data focused role; attention to detail is an essential function of this position. Ensuring products are presented accurately and descriptions are purposeful to ensure customers have a positive eCommerce experience.
- Ensure high degree of scalability by maintaining to agreed upon structure.
- Write SQL queries to extract, manipulate, and analyze data from databases.
- Gathers information from multiple sources, analyzes trends, and recommends process and system changes to meet business needs.
- Collaborate with business and technology stakeholders on software solutions by analyzing requirements and understanding system capabilities. Define and document system features and enhancements to address business needs.
- Adheres to and promotes project development and management methodologies. Supports a variety of company initiatives.
- Communicates process and system changes to user communities through documentation, meetings, and user groups
- Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- 2+ years of experience in merchandising or parts administration role
- Stronger than average written and verbal communication skills
- Experience successfully working with cross-functional teams
- Extremely detail oriented, and enjoys problem solving.
- Experience planning and prioritizing tasks with minimal direction
- Strong knowledge of Microsoft Excel and PowerPoint
- Must have a passion for e-Commerce and product merchandising
- Experience with Product Information Management (PIM) system, Jira, Saleforce.com and/or Magento preferred
Compensation:
Compensation Range: $65,000 - $75,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Senior Director of Engineering, Digital & eCommerce Platform

Posted 2 days ago
Job Viewed
Job Description
24WD83495
**Position Overview**
The Senior Director of Engineering, Digital & eCommerce Platform, is a critical role reporting to the VP, Engineering for .com and Commerce, Autodesk's Go To Market (GTM) Technology organization.
We're looking for a Senior Director of Engineering, Digital & eCommerce Platform to drive the re-creation of Autodesk.com and deliver full customer lifecycle digital experiences that support both our global direct-to-consumer and business-to-business channels.
You will be empowered to catalyze our growth to from $5b to $0b+ through improved funnel conversion, hypothesis-driven experimentation, productivity, automation, insights, and experiences to increase the revenue. You will have Engineering leadership experience, eCommerce domain expertise, and demonstrated influence collaborating across organizational boundaries to lead strategic product investments and land quantifiable business outcomes. You will promote an inspirational north star vision, based on latest market trends and user research and discovery, to improve our buying experience and help increase revenue.
Preferred candidates will be hybrid in the San Francisco Bay Area.
**Responsibilities**
+ Lead a global engineering team and provide thought leadership on all systems and platforms used by GTM teams
+ Build, lead, and mentor a highly performing engineering team and identify skill gaps and development needs of individuals
+ Establish and enforce engineering best practices, standards, and processes to ensure quality code and high availability of systems
+ Partner with your product management peer to prioritize a rolling 12-month roadmaps
+ Collaborate with product management and experience design to engage with users to understand their requirements, address any concerns or issues, and build lasting partnerships. Be a trusted advisor providing technical expertise and guidance
**Minimum Qualifications**
+ 15+ years of experience in Engineering, including roadmap development from conception to launch, interfacing with teams building for data science, leading the creation of scalable experimentation platforms, and deploying advanced data strategies
+ 5+ years of experience scaling and retaining high functioning engineering teams
+ Deep domain expertise in e-commerce, funnel conversion, experimentation, real-time analytics, scaling customer-facing web apps, and deploying advanced engineering strategies in corporate settings
+ Proven track record in landing quantifiable business impact in partnership with cross-functional teams including business stakeholders, architecture, Data Science, Product Management & Experience Design, and in building influential relationships and driving data-centric decision-making across our teams
+ Experience with technical concepts, modern engineering practices, and influencing technical leaders/senior engineers, including the ability to dive deep to unblock teams and increase agility
+ Experience building highly performant, scalable systems and proficiency in a range of cloud technologies (such as AWS, SQL, Kafka, and Real time streaming)
+ Expertise in open-source technologies, including React, React Native, and Node.js
+ Experience building influential relationships and driving data-driven decision-making across internal teams
+ Deep expertise with Agile methodologies and driving incremental value
+ Bachelor's degree (or higher) in computer science, related field, or equivalent practical experience
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Benefits**
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting transparency**
Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between 210,800 and 341,000. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Equal Employment Opportunity**
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).
Software Engineer (C#, API, Microservices) - Digital/eCommerce Platform
Posted 21 days ago
Job Viewed
Job Description
Direct Hire Opportunity
No Sponsorship
Onsite
Experience:
- 8+ years in software development as a Senior Engineer or Technical Lead
- Retail/QSR or eCommerce industry experience strongly preferred
- Full product lifecycle execution, including scalable RESTful API development using MACH architecture and C#/.NET
- Strong back-end focus; front-end experience with Angular is a plus
- Proficiency in cloud platforms (AWS preferred)
- Expertise in relational databases (Postgres preferred) and NoSQL (MongoDB, Cassandra)
- Strong experience with distributed systems, event-driven architecture (RabbitMQ, Mass Transit preferred)
- Should be well-versed in Test-driven development with unit, integration, and functional testing
- Caching technologies (Redis)
- API optimization and performance using GraphQL or similar
- CI/CD pipelines, GitHub/GitLab version control
- Containerization with Docker and Kubernetes
- Monitoring and debugging tools (AppDynamics, Grafana)
- Agile methodology experience
- Design, build, and support scalable and resilient microservices and APIs for proprietary eCommerce platform
- Develop reusable components and patterns aligned with MACH architecture
- Collaborate across functions (Product, QA, Cloud Engineering) to ensure secure, high-performing digital solutions
- Implement data access controls, monitoring, and troubleshooting of APIs to ensure uptime and data integrity
- Own your code from development through production ("run what you build" mindset)
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Senior Director of Engineering, Digital & eCommerce Platform (San Francisco)
Posted 6 days ago
Job Viewed
Job Description
Job Requisition ID #
24WD83495Position Overview
The Senior Director of Engineering, Digital & eCommerce Platform, is a critical role reporting to the VP, Engineering for .com and Commerce, Autodesks Go To Market (GTM) Technology organization.
Were looking for a Senior Director of Engineering, Digital & eCommerce Platform to drive the re-creation of Autodesk.com and deliver full customer lifecycle digital experiences that support both our global direct-to-consumer and business-to-business channels.
You will be empowered to catalyze our growth to from $5b to $0b+ through improved funnel conversion, hypothesis-driven experimentation, productivity, automation, insights, and experiences to increase the revenue. You will have Engineering leadership experience, eCommerce domain expertise, and demonstrated influence collaborating across organizational boundaries to lead strategic product investments and land quantifiable business outcomes. You will promote an inspirational north star vision, based on latest market trends and user research and discovery, to improve our buying experience and help increase revenue.
Preferred candidates will be hybrid in the San Francisco Bay Area.
Responsibilities
Lead a global engineering team and provide thought leadership on all systems and platforms used by GTM teams
Build, lead, and mentor a highly performing engineering team and identify skill gaps and development needs of individuals
Establish and enforce engineering best practices, standards, and processes to ensure quality code and high availability of systems
Partner with your product management peer to prioritize a rolling 12-month roadmaps
Collaborate with product management and experience design to engage with users to understand their requirements, address any concerns or issues, and build lasting partnerships. Be a trusted advisor providing technical expertise and guidance
Minimum Qualifications
15+ years of experience in Engineering, including roadmap development from conception to launch, interfacing with teams building for data science, leading the creation of scalable experimentation platforms, and deploying advanced data strategies
5+ years of experience scaling and retaining high functioning engineering teams
Deep domain expertise in e-commerce, funnel conversion, experimentation, real-time analytics, scaling customer-facing web apps, and deploying advanced engineering strategies in corporate settings
Proven track record in landing quantifiable business impact in partnership with cross-functional teams including business stakeholders, architecture, Data Science, Product Management & Experience Design, and in building influential relationships and driving data-centric decision-making across our teams
Experience with technical concepts, modern engineering practices, and influencing technical leaders/senior engineers, including the ability to dive deep to unblock teams and increase agility
Experience building highly performant, scalable systems and proficiency in a range of cloud technologies (such as AWS, SQL, Kafka, and Real time streaming)
Expertise in open-source technologies, including React, React Native, and Node.js
Experience building influential relationships and driving data-driven decision-making across internal teams
Deep expertise with Agile methodologies and driving incremental value
Bachelors degree (or higher) in computer science, related field, or equivalent practical experience
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk its at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When youre an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting
Salary transparency
Salary is one part of Autodesks competitive compensation package. For U.S.-based roles, we expect a starting base salary between 210,800 and 341,000. Offers are based on the candidates experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
#J-18808-LjbffrE-Commerce Order Fulfillment Support
Posted today
Job Viewed
Job Description
Job Description
Description:
The E-Commerce Order Fulfillment Support is responsible for supporting our customer base. The responsibilities involve customer service related functions including assisting with order and product inquiries, processing returns, assisting customers with product issues such damages, warranties, and defect related concerns along with working with various vendors to assist in supporting our customers.
Requirements for E-Commerce Order Fulfillment Support:
- Effective planning and organizational skills
- Highly developed verbal and written communication skills
- Basic conflict resolution skills
- Drive to consistently improve and learn
- Adaptable in high stress situations
- Ability to function as part of a team
- Capable of persevering in challenging environments
Benefits for E-Commerce Order Fulfillment Support:
- Medical
- Vision
- Dental
- Disability
- Life Insurance
- 401K with Company Match
- Paid Vacation
- Paid Holidays
- Personal Days Available
- 20% Employee Discount
- Casual Dress Code
- Health Savings Account
- Tuition Reimbursement Options Available
E-Commerce Order Fulfillment Support duties include but are not limited to:
- Provide high levels of customer satisfaction through excellent customer service
- Attention to detail and superior decision making
- Maintain an organized work-space with multi-tasking capability
- Analyze and identify sales trends along with providing customers recommendations for continued sales growth
- Work within a team to complete tasks and achieve goals
- Ability to review projects and tasks analytically to achieve the most optimal outcome
E-Commerce Sales Analyst & Support Specialist
Posted 2 days ago
Job Viewed
Job Description
E-Commerce Sales Analyst & Support Specialist
Specialized Recruiting Group
1 Positions
ID: 78218
Posted On 08/15/2025
Job Overview
We are seeking a highly skilled E-Commerce Sales Analyst & Support Specialist with deep expertise primarily in Amazon FBA (Fulfilled by Amazon) as well as FBM (Fulfilled by Merchant) operations to join our client’s team. This role is pivotal in driving sales performance, optimizing product listings, and ensuring seamless customer experience.
The ideal candidate will be analytical, detail-oriented, and tech-savvy, with a proven track record of managing and growing Amazon sales channels.
Key Responsibilities
Amazon FBA Management
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Analyze category and product-level sales trends to identify growth opportunities.
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Ensure all Amazon listings are optimized with accurate imagery, video, and compelling copy.
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Monitor and adjust pricing strategies based on Amazon algorithms and competitive landscape.
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Collaborate with Amazon support to resolve issues and explore new promotional opportunities.
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Identify new product categories to enter on Amazon.
E-Commerce Operations
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Efficiently process and ship online orders, ensuring timely fulfillment.
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Review orders for potential fraud and manage returns professionally.
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Maintain accurate inventory and product availability across platforms.
Website Content & Maintenance
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Develop and maintain a stand-alone website.
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Ensure product listings are current, well-supported with media, and reflect accurate stock status.
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Remove discontinued items and update content regularly.
Qualifications
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Education: Associate’s degree in a relevant field or Bachelor’s degree in Marketing or Business.
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Experience: 5–8 years in e-commerce sales analysis and support, with a strong focus on Amazon. Experience in retail, marketing, customer service, or management is a plus.
Required Skills & Competencies
-
Proficiency in Microsoft Excel and Outlook.
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Strong written and verbal communication skills.
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Excellent organizational and multitasking abilities.
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Analytical mindset with strong problem-solving skills.
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Ability to work independently and under pressure.
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Quick learner of new software systems and platforms.
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High level of integrity and professionalism.
Benefits
-
Competitive 401(k) match
-
Paid Time Off (PTO)
-
Paid Holidays
-
Health, Dental, and Vision Insurance
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Flexible Spending Accounts
-
Bonus potential based on performance
Compensation: Based on experience, with significant upside bonus potential.
Primary Contact
1707166244319
Molly Wand
Executive Recruiter,
(
Phone
Phone
Phone
Fax
True
True
False
Job Details
Categories
Sales/Service
Location
Dubuque, IA
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
PTO (Paid Time Off)
Qualifications
Education
Associates
Experience
2-5 Years
Company ID
36232
Job REQ #
# Positions
1
Start Date
20250815
End Date
20251031
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Specialized Recruiting Group
About the Company
Specialized Recruiting Group is an Express Employment Professionals company with a focus on Professional and Executive Search. We recruit and maintain a pipeline of highly skilled professionals in a variety of areas for interim/project assignments, contract-to-hire assignments, and permanent (direct hire) placement. Our team is uniquely equipped to help companies find the talent their business needs, and help talented professionals take the next step in their careers.
Specialized Recruiting Group is proud to serve the communities of Dubuque, Waterloo, and Southwest WI with a full offering of recruiting, training, and human resource services. Since we opened our doors, we have focused on not only helping companies find top talent, but also helping them develop and retain talent.