17 Elections Support jobs in the United States

Overview

The Outreach Team is looking for a passionate Campaign Organizer to join our efforts in engaging communities in advocating for a robust democracy. This position is based in Worcester, MA and will begin as soon as possible, running through October with a potential for extension.

About Us

As a vital part of the young-people vote movement, the Outreach Team collaborates with the Coalition for Healthy Democracy to empower civic engagement campaigns across the nation.

Compensation and Benefits

Salary: $55,000 - $63,000 annually based on experience, determined through an equity calculator. Our organization promotes compensation equity and transparency with a no negotiation policy. Opportunities for career advancement may arise post-campaign. Benefits include:

• Unlimited paid vacation (subject to approval) and sick leave
• Comprehensive health, dental, and vision insurance
• Monthly stipend for cell phone expenses

Key Responsibilities

• Recruit and train a dedicated community of volunteer activists.
• Engage with supporters through calls and texts to mobilize grassroots actions.
• Identify potential volunteers within supporters who advocate for democracy initiatives.
• Conduct grassroots skills training to nurture effective campaigners.
• Maintain an organized volunteer list, ensuring no potential volunteer is overlooked.
• Represent the campaign at community events and foster partnerships with coalition organizations.
• Mobilize campaign actions, focusing on signature collection and community engagement.
• Generate additional support through social media, phone outreach, postcards, and photo petitions.
• Organize events to rally community support for electoral reform and transparency.
• Educate the public about the electoral system in Massachusetts, providing clarity on issues.
• Ensure compliance with all messaging and legal standards, securing volunteers' understanding as well.
• Manage digital campaign efforts, utilizing data management and reporting tools.
• Encourage volunteers to share their support via their personal social media channels.
• Utilize peer-to-peer texting and relational organizing tools for effective communication.
• Conduct timely email campaigns to rally activists for campaign activities.
• Document interactions and maintain detailed records to report daily results and create weekly summaries.

Who You Are

• Experienced in building and maintaining respectful relationships with diverse community members.
• A collaborative leader with a focus on inclusivity, accountability, and goal achievement.
• Dedicated to equity and inclusion, with a focus on enhancing community connections.
• Driven to achieve results, adaptable to changing conditions, learning from experiences.

Expected Skills and Experiences

• Commitment to justice and alignment with our core values.
• Experience fostering inclusivity in communication with community members.
• A passion for driving meaningful change.
• A kind, considerate, and collaborative approach.
• Clear and honest communication skills, especially in public speaking.
• A proven ability to handle multiple projects and tasks effectively.
• Strong attention to detail and proactive planning skills.
• Willingness to learn, grow, and adapt to meet evolving challenges.
• A flexible schedule, with availability for weekend and evening commitments.

Nice-to-Haves (not mandatory):

• Experience in nonprofit or issue-driven campaigns.
• Familiarity with data management and related tools (e.g., Google Suite).
• Knowledge of campaign technologies (e.g., Action Network, MailChimp).
• Event or project planning expertise.
• Understanding of democratic issues in electoral processes.
• Experience in campus organizing or recent graduates are especially encouraged to apply.

Our Commitment

We prioritize equity and inclusion, welcoming applicants from diverse backgrounds, including women, people of color, LGBTQIA+ individuals, and those with disabilities. Our team reflects the rich diversity of the communities we serve.

Who We Are

Hispanic Federation (HF) is the nation's premier Latino nonprofit membership organization. Founded in 1990, HF supports Hispanic families and strengthens Latino institutions through grantmaking and direct services in the areas of education, health, immigration, civic engagement, economic empowerment, and the environment. Values that drive our work include equality, fairness, diversity, and empathy.

Hispanic Federation believes that participating in civic life is an essential aspect of our mission to empower and advance the Latino community in the United States, from registering to vote and participating in local elections to getting counted in the Census and being involved in policy discussions. Since its inception, the HF's civic engagement team has worked to engage community members across the country to participate fully in their civic duties. In North Carolina, HF's civic engagement team has registered over 3,100 people to vote and engage with over 130,000 statewide voters since 2020.

Who We Seek

Hispanic Federation is seeking a Community Canvasser to support community outreach via door knocking, and community events. The Community Canvasser will work closely with the Hispanic Federation team to create meaningful impact in community outreach, addressing disparities in access to services for specific, underserved communities.

The successful candidate will have experience working with underserved communities in Mecklenburg County and be able to provide culturally competent outreach to Mecklenburg's diverse communities. Hispanic Federation is a nonpartisan 501(c)3 nonprofit working to ensure all eligible members of the community are engaged in fulfilling their civic duties and are informed voters committed to the legislative process. Canvassers are trained to adhere to regulations to ensure the proper completion of voter registration and GOTV duties.

Position Location: Charlotte, North Carolina

Reports to: Community Engagement Program Manager

Status: Part-Time, Temporary, with an average of 20 hours and up to 28 hours a week

Time Frame: August 4, 2025 to October 14, 2025 with a possibility for extension.

Job Duties and Responsibilities

• Assist individuals in completing voter registration forms in either English or Spanish, ensuring forms are completed correctly.

• Support in-person voter registration work in key locations as part of outreach efforts.

• Attend meetings and trainings regarding voter registration work and best practices.

• Report all progress and obstacles in carrying out duties to Hispanic Federation's Civic Engagement Team

• Carry-out any other duties needed to support Hispanic Federation's civic and community engagement work.

• Adhere to all nonpartisan guidelines, abiding by IRS 501(c)(3) regulations; and federal, state, and local laws and all local election regulations.

Skills and Qualifications

• Experience with community outreach and engaging North Carolina's diverse population around access to service.

• High energy, positive, "can-do" attitude, flexibility, teamwork, and attention to detail; high degree of initiative.

• Bilingual in Spanish and English is required, additional languages spoken are an asset.

• Ability to stand and walk for extended periods of time and as required during community and engagement events.

• Access to reliable transportation to arrive at community events and other canvassing opportunities.

• Must be able to adhere to Hispanic Federation's canvassing safety plan.

• Strong understanding of Latino and social justice issues.

Compensation: Hourly rate of pay is $20.00. Canvassers may receive up to 25 hours of work per week which may include weekends and evenings.

To Apply

Please submit a résumé, cover letter detailing your interest and qualifications via the link provided here. No telephone calls will be accepted for this role, only qualified candidates will be contacted.

For more information about the Hispanic Federation, go to

Hispanic Federation is an equal opportunity employer and does not discriminate against actual or perceived race, color, religion, gender identity, gender expression, age, national origin, creed, disability, marital status, sexual orientation and/or other protected categories.

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

The Lead Network Technology Support provides technical expertise to a Federal Government customer, in support of their IP CCTV security camera network. This role works in the customer's IT department and collaborates with the security staff to develop, implement, support and deliver IP CCTV to offices throughout the US. This engineer ensures project success at all levels on behalf of the customer. They also support other disciplines of the project, including post-implementation and operational support.

Job Duties/Responsibilities:

• Provide expert technical guidance to customer management and IP CCTV users

• Provide Tier 3 support for the IP CCTV including Routing & switching protocols, IP addressing scheme, configuring and managing Windows servers, Cisco routers and switches.

• Configures, manages, maintains CCTV components, including IP Cameras, Decoders, Encoders, Windows Server - NVR Recording Devices and CCTV's software Application and Graphical User Interface

• In-depth troubleshooting, problem solving, customer service and trouble-ticket triage skills utilizing IT Service Management process

• Create documentation to support all stages of the program including, design, implementation, support and troubleshooting.

Required Clearance:

Public Trust (#publictrust)

Required Qualifications:

• Network+ or equivalent certification

• Security+ or equivalent certification

• Ability to obtain a public trust

• Strong Project Management skills

Desired Qualifications:

• Previous experience providing IT support to Federal Government customers

• Previous experience supporting IP CCTV security cameras and network

• CISSP certification or equivalent

Our Lead Network Technology Support's earn between $79,300 - $125,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Chantilly, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Job Description:**
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
The Lead Network Technology Support provides technical expertise to a Federal Government customer, in support of their IP CCTV security camera network. This role works in the customer's IT department and collaborates with the security staff to develop, implement, support and deliver IP CCTV to offices throughout the US. This engineer ensures project success at all levels on behalf of the customer. They also support other disciplines of the project, including post-implementation and operational support.
**Job Duties/Responsibilities:**
+ Provide expert technical guidance to customer management and IP CCTV users
+ Provide Tier 3 support for the IP CCTV including Routing & switching protocols, IP addressing scheme, configuring and managing Windows servers, Cisco routers and switches.
+ Configures, manages, maintains CCTV components, including IP Cameras, Decoders, Encoders, Windows Server - NVR Recording Devices and CCTV's software Application and Graphical User Interface
+ In-depth troubleshooting, problem solving, customer service and trouble-ticket triage skills utilizing IT Service Management process
+ Create documentation to support all stages of the program including, design, implementation, support and troubleshooting.
**Required Clearance:**
Public Trust (#publictrust)
**Required Qualifications:**
+ Network+ or equivalent certification
+ Security+ or equivalent certification
+ Ability to obtain a public trust
+ Strong Project Management skills
**Desired Qualifications:**
+ Previous experience providing IT support to Federal Government customers
+ Previous experience supporting IP CCTV security cameras and network
+ CISSP certification or equivalent
Our Lead Network Technology Support's earn between $79,300 - $125,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Chantilly, Virginia
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Job Description:**
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Little Rock, AR **.**
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
**Job Duties/Responsibilities:**
This role will include, but will not be limited to the following responsibilities:
+ Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
+ Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
+ Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
+ Assist in testing, applying, and maintaining server configurations and related security patches
+ Assist in maintaining and checking the health of systems and backups to include restore testing
+ Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
+ Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
+ Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
+ Provide inventory support and input to the provided inventory system for the customer
+ Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
+ Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
+ Conduct or provide new equipment deployments and/or requested deployment support
+ Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
+ Analyzes functional business requirements and design specifications for functional activities
+ Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
+ Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
+ Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
+ Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
**Required Clearance:**
Public Trust (#clearable) (#publictrust)
**Required Qualifications:**
+ Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
+ Associate Degree or equivalent experience
+ 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
+ Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
+ General knowledge network products and systems
+ Experience in a rapid paced, time sensitive, high-quality environment
+ Must have excellent team skills and collaboration skills
+ Attention to detail and follow-through
+ Ability to work with minimal supervision
+ Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
+ Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
+ If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
**Desired Qualifications:**
+ Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
+ Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
+ Ability to apply comprehensive knowledge across key tasks and high impact assignments
+ Experience evaluating system performance results and recommending improvements or optimizations
+ Experience performing IT hardware repairs and installing replacement parts
+ Experience planning and leading technology assignments and projects
+ Prior hands-on experience with the setup, configuration and administration of servers and backups
+ Experience functioning as a technical expert across multiple project assignments
+ ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
+ Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
+ This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
_*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_
Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Little Rock, Arkansas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Job Description:**
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in San Antonio, TX **.**
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
**Job Duties/Responsibilities:**
This role will include, but will not be limited to the following responsibilities:
+ Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
+ Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
+ Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
+ Assist in testing, applying, and maintaining server configurations and related security patches
+ Assist in maintaining and checking the health of systems and backups to include restore testing
+ Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
+ Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
+ Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
+ Provide inventory support and input to the provided inventory system for the customer
+ Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
+ Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
+ Conduct or provide new equipment deployments and/or requested deployment support
+ Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
+ Analyzes functional business requirements and design specifications for functional activities
+ Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
+ Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
+ Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
+ Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
**Required Clearance:**
Public Trust (#publictrust)
**Required Qualifications:**
+ Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
+ Associate Degree or equivalent experience
+ 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
+ Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
+ General knowledge network products and systems
+ Experience in a rapid paced, time sensitive, high-quality environment
+ Must have excellent team skills and collaboration skills
+ Attention to detail and follow-through
+ Ability to work with minimal supervision
+ Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
+ Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
+ If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
**Desired Qualifications:**
+ Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
+ Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
+ Ability to apply comprehensive knowledge across key tasks and high impact assignments
+ Experience evaluating system performance results and recommending improvements or optimizations
+ Experience performing IT hardware repairs and installing replacement parts
+ Experience planning and leading technology assignments and projects
+ Prior hands-on experience with the setup, configuration and administration of servers and backups
+ Experience functioning as a technical expert across multiple project assignments
+ ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
+ Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
+ This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
_*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_
Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
San Antonio, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Job Description:**
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Los Fresnos, TX.
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
**The job duties are as follows:**
This role will include, but will not be limited to the following responsibilities:
+ Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
+ Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
+ Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
+ Assist in testing, applying, and maintaining server configurations and related security patches
+ Assist in maintaining and checking the health of systems and backups to include restore testing
+ Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
+ Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
+ Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
+ Provide inventory support and input to the provided inventory system for the customer
+ Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
+ Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
+ Conduct or provide new equipment deployments and/or requested deployment support
+ Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
+ Analyzes functional business requirements and design specifications for functional activities
+ Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
+ Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
+ Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
+ Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
**Required Clearance:**
Public Trust (#clearable) (#publictrust)
**Required Qualifications:**
+ Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
+ Associate Degree or equivalent experience
+ 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
+ Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
+ General knowledge network products and systems
+ Experience in a rapid paced, time sensitive, high-quality environment
+ Must have excellent team skills and collaboration skills
+ Attention to detail and follow-through
+ Ability to work with minimal supervision
+ Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
+ Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
+ If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
**Desired Qualifications:**
+ Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
+ Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
+ Ability to apply comprehensive knowledge across key tasks and high impact assignments
+ Experience evaluating system performance results and recommending improvements or optimizations
+ Experience performing IT hardware repairs and installing replacement parts
+ Experience planning and leading technology assignments and projects
+ Prior hands-on experience with the setup, configuration and administration of servers and backups
+ Experience functioning as a technical expert across multiple project assignments
+ ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
+ Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
+ This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
_*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_
Our Network Support Technician's earn between $55,400 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Los Fresnos, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Job Description:**
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Las Cruces, NM **.**
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
**Job Duties/Responsibilities:**
This role will include, but will not be limited to the following responsibilities:
+ Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
+ Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
+ Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
+ Assist in testing, applying, and maintaining server configurations and related security patches
+ Assist in maintaining and checking the health of systems and backups to include restore testing
+ Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
+ Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
+ Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
+ Provide inventory support and input to the provided inventory system for the customer
+ Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
+ Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
+ Conduct or provide new equipment deployments and/or requested deployment support
+ Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
+ Analyzes functional business requirements and design specifications for functional activities
+ Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
+ Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
+ Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
+ Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
**Required Clearance:**
Public Trust (#publictrust)
**Required Qualifications:**
+ Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
+ Associate Degree or equivalent experience
+ 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
+ Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
+ General knowledge network products and systems
+ Experience in a rapid paced, time sensitive, high-quality environment
+ Must have excellent team skills and collaboration skills
+ Attention to detail and follow-through
+ Ability to work with minimal supervision
+ Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
+ Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
+ If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
**Desired Qualifications:**
+ Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
+ Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
+ Ability to apply comprehensive knowledge across key tasks and high impact assignments
+ Experience evaluating system performance results and recommending improvements or optimizations
+ Experience performing IT hardware repairs and installing replacement parts
+ Experience planning and leading technology assignments and projects
+ Prior hands-on experience with the setup, configuration and administration of servers and backups
+ Experience functioning as a technical expert across multiple project assignments
+ ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
+ Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
+ This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
_*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_
Our Network Support Technician's earn between $55,400 - $72,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Las Cruces, New Mexico
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Job Description:**
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Washington, DC.
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
The job duties of the NST are as follows:
This role will include, but will not be limited to the following responsibilities:
+ Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
+ Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
+ Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
+ Assist in testing, applying, and maintaining server configurations and related security patches
+ Assist in maintaining and checking the health of systems and backups to include restore testing
+ Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
+ Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
+ Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
+ Provide inventory support and input to the provided inventory system for the customer
+ Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
+ Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
+ Conduct or provide new equipment deployments and/or requested deployment support
+ Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
+ Analyzes functional business requirements and design specifications for functional activities
+ Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
+ Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
+ Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
+ Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
**Required Clearance**
Public Trust (#publictrust) (#clearable)
**Required Qualifications:**
+ Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
+ Associate Degree or equivalent experience
+ 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
+ Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
+ General knowledge network products and systems
+ Experience in a rapid paced, time sensitive, high-quality environment
+ Must have excellent team skills and collaboration skills
+ Attention to detail and follow-through
+ Ability to work with minimal supervision
+ Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
+ Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
**Desired Qualifications:**
+ Prior experience of IT support in an Enterprise environment (10,000+ end-users)
+ Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
+ Ability to apply a comprehensive knowledge across key tasks and high impact assignments
+ Experience evaluating system performance results and recommending improvements or optimizations
+ Experience performing IT hardware repairs and installing replacement parts
+ Experience planning and leading technology assignments and projects
+ Prior hands-on experience with the setup, configuration and administration of servers and backups
+ Experience functioning as a technical expert across multiple project assignments
+ ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
+ Effectively communicate with customers, stakeholders, and technical specialists
+ This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
_*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_
Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Washington, District of Columbia
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status