36,818 Emotional Support jobs in the United States
Emotional Support Interventionist
Posted 2 days ago
Job Viewed
Job Description
Whether you're a recent graduate eager to begin working in the behavioral health and education field, an experienced professional seeking a meaningful role in supporting students, or someone passionate about social-emotional learning - this could be the right fit for you. At Nyman Associates, we provide the tools, guidance, and supportive environment you need to grow, feel connected, and make a lasting impact.
Nyman Associates is a local, trusted educational services provider for school-based and early intervention therapy services, proudly serving Southeastern PA, New Jersey, and Delaware for over 40 years. We're seeking compassionate, patient, and dedicated Emotional Support Interventionists to provide direct support for students in school settings.
Why join Nyman?
As a well-established partner to many schools in the region, we offer:
- A variety of placement opportunities based on your interest and availability
- Support from dedicated Clinical Leads and Clinical Directors with firsthand experience as clinicians or educators
- Consistent support and professional development opportunities
As an Emotional Support Interventionist, you will provide direct, intensive support to help students develop the social, emotional, and behavioral skills needed to respond to their daily environment in a practical and productive manner. Emphasis is placed on meeting each student's current needs while collaborating with teachers, instructional staff, and school teams to build strong support systems that foster growth and resilience.
Responsibilities include:
- Developing and implementing appropriate behavioral, social, and emotional intervention strategies
- Organizing and facilitating daily group activities focused on social-emotional learning
- Selecting and utilizing treatment materials appropriate for assigned age groups
- Collaborating with Emotional Support Teachers, Instructional Assistants, and professional teams
- Assisting in the development of Behavior Intervention Plans (BIPs)
- Supporting crisis prevention and intervention strategies using approved techniques
- Collecting and documenting data to track student progress
- Contributing to a safe, structured, and supportive learning environment
- Bachelor's degree in Juvenile Justice, Social Behavior, or related field (Preferred)
- Associate's Degree with a minimum of 1 year of relevant experience (Required; 3 years preferred)
- Experience working with students with social-emotional or behavioral needs (Preferred)
- Strong communication, collaboration, and crisis management skills
- Employee (W2)
- Paid time off
- 401(k)
- Health, Vision, and Dental insurance choices
- Flexible spending account choices
- Life insurance
- Referral bonuses
- Training and support materials provided
- Opportunities for professional growth through a community of practice forums, including career advancement paths
- Dedicated and responsive support from clinical directors
- Continuing Education/Professional Development opportunities
Join the team that thrives on caring for students and playing an important role in their ongoing success.
Additional job titles accepted: Emotional Support Specialist, Behavioral Interventionist, Student Support Specialist, Social-Emotional Learning Support Staff
Emotional Support Interventionist
Posted 3 days ago
Job Viewed
Job Description
PROFESSIONAL - NON PDE CERTIFIED/EMOTIONAL SUPPORT INTERVENTIONIST
Date Posted:
7/25/2025
Location:
Carbon County, Pennsylvania Negotiable at the time of job offer.
Work Schedule:
School Age: 10 months
Monday - Friday
191 work days/year (new hire on declining scale starting at 194)
Minimum Starting Salary: $33,000
Negotiable at the time of job offer.
Position Definition: See attached Job Description
Benefits Offered*:
The CLIU offers a comprehensive benefits package with full-time employment!
Benefits include, but are not limited to:
- Health Insurance: medical, dental, prescription
- Life insurance/Long-term Disability
- Vision reimbursement
- Tuition reimbursement
- Participation in PSERS (Public School Employees' Retirement System)
- Paid Time Off
*Benefits offered are per the collective bargaining agreement and are subject to change.
Growth Opportunities:
The CLIU mission is helping children learn and includes providing opportunities for employees to grow within the organization.
A listing of current offerings through CLIU can be found on our website: Curriculum & Instruction/Educational Technologies / About
Also, through PDE (Certification obtainment) Certification | Department of Education | Commonwealth of Pennsylvania
How to apply:
We invite you to start your application by using the link below
Carbon Lehigh Intermediate Unit - Employment Application
Please contact Human Resources with any questions:
HR Recruitment Specialist: Gouri Deshpande - x1296 or email or
Attachment(s):
- Assignment Location.pdf
- Emotional Support Interventionist.pdf
Mental & Emotional Support Advocate (MESA)
Posted 10 days ago
Job Viewed
Job Description
Hearts for Homeless is recruiting volunteers to act as Mental & Emotional Support Advocates (MESA).
About Hearts for Homeless:
Hearts for Homeless supports and empowers people experiencing homelessness to achieve stable housing by facilitating their social reintegration and providing them with the resources, knowledge, and mental and emotional support they need to navigate their journey home. Hearts for Homeless is based in the Bay Area, San Francisco.
About MESA:
We believe that homelessness is not just a housing issue, but a social issue that requires a holistic approach. Our client advocacy program is a new model for service provision called Mental and Emotional Support Advocate (MESA). MESAs are volunteer client advocates who work on a one-on-one basis to provide their client with a personalized service while establishing a supportive connection. MESA volunteers work with their matched client for a minimum of 6 months to assist them in navigating the often complex process of accessing services and resources, as well as overcoming barriers on their path to stable housing. Having long-term support (6 months+) allows the client/volunteer team to develop a trusting relationship. Having long-term support will also help fill the gap in services after the client has been housed, and help lower the rates of recidivism.
If you are interested in volunteering with us as a MESA or have any questions, please fill out this form and we will get back to you as soon as possible: Volunteer | Hearts For Homeless (hearts4homeless.org)
Please also feel free to visit our website at hearts4homeless.org or email us at
Watch our video to learn more: Help Us truly Change Lives
Well-Being Emotional Support Provider

Posted 16 days ago
Job Viewed
Job Description
**Job Description Summary:**
This position reports directly to the System Manager of the Well-Being Center and is responsible for facilitating small group and individual well-being sessions with providers and associates. This position will work in a highly matrixed environment and will be responsible for creating psychologically safe environments that will facilitate learning, healing, and processing of psychologically distressing events that occur in healthcare.
**Responsibilities And Duties:**
- Collaboratively executes the strategic plan and roadmap for associate and provider well-being. While each clinician provider may not perform all of these on a regular basis, a portion of these clinical program offerings will be a regular part of their work, as well as other duties as assigned.
Critical Incident Support (50%)
- Works collaboratively with partners across the system as part of critical incident response, particularly Pastoral Care and Provider Well-Being, offering individual and group psychological first aid and emotional support.
- Participates as a member of defusing, debriefings, and other emotional support sessions.
- May provide on-call support and be dispatched to care sites and on call locations
Clinical Programming and Collaboration (50%)
- Clinical programming includes development and delivery of mental health and well-being presentations and psychoeducation, outreach, support, and engagement in care sites across the OhioHealth system, and delivery of team interventions.
Maintains documentation of interventions in iCare and/or Well-Being Center EHR.
**Minimum Qualifications:**
Bachelor's Degree
**Additional Job Description:**
***This is a part-time casual/on-call position servicing several hospitals throughout the system. While position is listed as Work From Home, it is home-based while on-call, but traveling to different sites when responding to critical incidents (this includes Columbus and regional hospitals). Preferred candidates would be able to be on-call at least 15-20 hours per week. Preferred availability would include weekend-evening shifts or any overnight hours, but position can be flexible.***
**SPECIALIZED KNOWLEDGE AND DESIRED ATTRIBUTES**
**Bachelor's or clinical (ST, OT, BSN, etc.)** **_(Required)_**
**Additional training in one of the following - Social Work, Counseling, Chaplaincy, Coaching, or related fields** **_(Required)_**
**2-3 years of emotional support facilitation experience** **_(Required)_**
**The ideal candidate would have a background in facilitating support groups and emotional processing.**
**Additional training in Critical Incident Stress Management is desired but not required.**
**The ideal candidate would have 3-5 years of experience in supporting emotional or mental health, and group facilitation.**
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
1
**Department**
Well-Being Center
Join us!
. if your passion is to work in a caring environment
. if you believe that learning is a life-long process
. if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
**Remote Work Disclaimer:**
Positions marked as remote are only eligible for work from **Ohio** .
Personal Care Assistant - Elementary Emotional Support
Posted 4 days ago
Job Viewed
Job Description
Aide/Paraprofessional/Personal Care Assistant (Paraprofessional)
Date Posted:
9/9/2025
Location:
Lincoln Elementary School
Closing Date:
Open Until Filled The Mt. Lebanon School District is seeking applicants for a Personal Care Assistant position at Lincoln Elementary School.
This is an assignment in an elementary emotional support classroom.
This is a full-time, on-site, permanent position working directly with students with special needs throughout the educational setting.
Personal Care Assistants provide support in the academic, social/emotional, and behavioral development of students in accordance with an Individualized Education Program (IEP) by:
- Engaging with students and staff
- Performing instructional support tasks like supervision, tutoring, and coaching
- Performing behavioral support tasks like communicating positive expectations, prompting/signaling, and redirecting
- Performing clerical support tasks like organizing materials and recording progress and observations
Schedule:
Monday-Friday
Anticipated 8:10 AM - 3:40 PM (7 hours/day plus a 30 minute unpaid lunch)
190 days during the regular school year (summers, weekends and holidays off)
Rates:
Starting wages are either $16.23 per hour (approx. $1,585 annual ) or 16.33 per hour (approx. 21,718 annual ), for new hires to the District, depending upon previous school district experience.
Perks:
These permanent positions enjoy continued employment from year to year that is eligible for:
- Paid time off in the form of sick and personal days
- Health, dental and vision insurance after successful completion of a 90 day probationary period:
- Health insurance plan
- affordable monthly employee contribution Rate: 110 Individual/ 185 Family)
- Employer paid dental and vision insurance plans
- Health insurance plan
- OR semi-annual stipend in lieu of health benefits if otherwise insured
- Employer paid 40,000 in life insurance
- Enrollment in PSERS pension program
- Academic reimbursement
QUALIFICATIONS
In order to be eligible for instructional paraprofessional positions, the applicant must meet the following criteria:
Be a high school graduate or possess a GED,
AND
1) Have completed at least two (2) years of postsecondary study,
OR
2) Possess an Associates degree or higher,
OR
3) Complete a series of job-based trainings during the first year of employment, and continuing education credit hours during subsequent years
DEADLINE TO APPLY: Open Until Filled - Applications Reviewed Upon Receipt
ADDITIONAL EMPLOYMENT REQUIREMENTS
In order to be eligible for employment in Pennsylvania public schools, the following clearances, trainings, and forms are required by the Mt. Lebanon School District upon hire:
Pennsylvania Child Abuse History Clearance (Act 151)
Pennsylvania State Police Criminal Record Check (Act 34)
FBI Federal Criminal History Record (Act 114)
Child/Student Abuse Recognition and Reporting (Act 126)
Arrest or Conviction Form PDE 6004 (Act 24)
School Personnel Health Record (Physical with TB Test)
Sexual Misconduct/Abuse Disclosure Information (Act 168)
Mt. Lebanon School District is an Equal Opportunity Employer
Attachment(s):
- PARAPROFESSIONAL PCA .pdf
Specialist - School Therapist - Emotional Support - REPOST
Posted 4 days ago
Job Viewed
Job Description
Student Support Services/Behavior Support Therapist
Date Posted:
9/4/2025
Location:
Mount Pleasant Elementary School
Date Available:
9/2025
Closing Date:
until filled
District:
Brandywine School District
FLSA Status:
Exempt
Terms of Employment:
10 Months/Year
Benefits Type:
Benefited - Regular Full-Time
Reports To:
Building Principal/Supervisor of Support Services
Salary:
Commensurate with the Brandywine School District's Teacher Salary Schedule
(Based on verified full-time experience)
To Apply:
Click "Apply" designated near the Job ID on the main employment web page for complete application instructions.
Job Goal: To provide therapeutic support to students in order to be successful in school.
Job Qualifications:
- A Bachelor's degree from an accredited University or College, Master's degree preferred in the field of Psychology, Social Work, Counseling Education or Human Services field.
- Licensed in the state of Delaware as one of the following: Clinical Social Worker, Mental Health Counselor, National Board Certified Counselor, and Professional Counselor.
- Proficiency in work documentation and ability to integrate technology into instructional delivery.
- Exceptional intercommunication skills, management, organization, planning, leadership, and technical skills.
- Outstanding ability to motivate and build relationships with students and their family to promote student achievement and strengthen community partnerships.
Essential Functions:
- Provide individual and group treatment as it relates to educational functioning and Individualized Education Program (IEP) goals.
- Provide therapeutic classroom support which may include observation of students and staff consultation.
- Demonstrated knowledge of the development and implementation of Functional Behavior Assessments (FBA)/Behavior Improvement Plans (BIP) and Individualized Education Plans (IEP).
- Provide family treatment/support services as needed to improve/maintain educational functioning. These services may include short-term family therapy, family liaison and home visits.
- Provide crisis intervention as it pertains to educational performance. Intervention may include family and/or interagency involvement, Child Mental Health, Division of Family Service, Youth Rehabilitative Service, Interagency Collaborative Team, Family Court, other mental health agencies.
- Provide referrals to and collaborate with mental health agencies.
- Participate as a member of the IEP team for students receiving services.
- Serve as a liaison for psychiatric and medication management.
- Serve as a liaison between families, students, community agencies and the schools.
- Collect and maintain documentation, data related to FBAs, BIPs, Treatment Notes, individual student calm room logs and documentation of parent contacts.
- Obtain pre- and post-measurements and data to evaluate program efficiency.
- Provide consultation and training to school staff on behavioral management strategies.
- Provide families with information regarding behavioral management strategies.
- Training in Crisis Prevention and Intervention (CPI) or participate in training within 6 months of hire.
Substitute Special Education Teacher (Emotional Support)

Posted 5 days ago
Job Viewed
Job Description
_Are you looking for a supportive teaching environment and the ability to make a significant impact on student outcomes?_
_Do you want to join a multi-disciplinary team with a strengths-based approach, emphasizing applied behavior analysis and positive behavior supports?_
If you answered YES, then consider joining The Center for Effective Schools team!
The **Substitute Special Education Teacher** for Emotional Support will be filled on a per diem basis to provide services to elementary, middle school and high school students in the Reading School District. This position will:
+ Implement lesson plans provided by the regularly assigned classroom teacher
+ Provide specialized instruction to students with emotional support (ES) needs
+ Establish a supportive learning environment
+ Evaluate and assess student progress relative to instructional objectives,
+ Provide guidance to support staff
+ Coordinate delivery of special education services in each student's IEP
+ It is a Per Diem Role offering $35 hourly
+ Work Schedule Monday to Friday as per Reading School District Hours
+ Opportunites for Extended School Year Program
If the assignment is on a long-term basis (spanning several days, weeks or months), this position will develop lesson plans and assignments consistent with the regularly assigned teacher's past lesson plans and each student's IEP.
The Center for Effective Schools (CES) is a non-profit research and training center dedicated to building the capacity of schools and other child-serving institutions to better serve children and adolescents with, and at risk for developing, emotional and behavioral disorders (EBD). This mission is accomplished through training, consultation and applied research. The CES is a division of Devereux's Institute of Clinical and Professional Training and Research. Established in 1999, the CES is located in King of Prussia, PA, just outside of Philadelphia. From its inception, the primary focus of the organization was and continues to be addressing the needs of children with and at risk for EBD and their families by promoting effective practices, informed by scientific evidence, to improve lives. Learn more at CES utilizes an "indirect" service delivery approach whether working at the individual or systems level. The theoretical foundation of this work is based in applied behavior analysis and positive behavior support and, to the extent possible, delivered within a preventative or early intervening framework.
_Keywords: special education teacher, SPED, emotional support, teacher, school, education, behavioral health, children, middle school, elementary, high school, teaching, PA, substitute, sub_
_#sponsored_
**Qualifications**
+ Bachelor's degree from an accredited university.
+ Eligible for all school-based clearances.
+ Prior experience working in secondary classrooms and interest in special education **OR** prior experience in special education and interest in working in secondary classrooms preferred.
Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization.
**Company Overview**
**Company Overview**
Devereux is one of the nation's largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults - and their families - every year.
**Our Mission:** Devereux changes lives - by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.
With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.
**Our Culture, Our Expectations**
At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide - every day - for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.
We believe a workplace rooted in inclusivity - offering a sense of belonging to all those who walk through our doors - is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world - one person, one family, one community at a time.
**What Devereux Offers You**
In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after **30 days** of employment. In addition, we offer;
+ Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
+ Student loan debt assistance, tuition reimbursement and continuing education assistance.
+ Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
+ Employee assistance / work-life balance program.
**Visit see why Devereux is a great place to work!**
_Devereux is a drug-free workplace, drug screening required. EOE_
**Posted Date** _2 months ago_ _(8/19/2025 2:27 PM)_
**_Requisition ID_** _ _
**_Category_** _Education_
**_Position Type_** _On-Call_
The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.
Be The First To Know
About the latest Emotional support Jobs in United States !
Full-time Personal Care Assistant: Emotional Support
Posted 4 days ago
Job Viewed
Job Description
Classroom Aides/Personal Care Assistant
Date Posted:
6/25/2025
Location:
ELCO INTERMEDIATE
Date Available:
08/04/2025
Status: Full-time
Schedule: 6.50 Hours/Day (8:45 am-3:15 pm) Monday-Friday 185 Days/Year
Minimum Hourly Salary: $18.90
To view a description of IU13 classrooms & other student services, click here:
PURPOSE OF POSITION:
The personal care assistant / 1:1 Paraeducator is assigned to provide instructional, behavioral and personal care support as outlined in the student's Individual Education Plan. The assistant will be directed by the classroom teacher and is under the general supervision of the designated program supervisor.
The assignment of the Personal Care Assistant/1:1 Paraeducator is for a school year and could terminate at any time, based on student placement or needs.
Requirements:
- High School Diploma or GED, and
- Hold a PA Paraeducator Credential of Competency Certificate (or be willing to complete the FREE online program within 6 months of hire date), or
- Completed a minimum of 48 post secondary credits in ANY content area, or
- Completed associate degree or higher in ANY content area, and
- Willing to complete 20 hours of staff development each school year
AND
As required by the PA Department of Education: Each school year, provide evidence of 20 hours of staff development activities related to position. Pro-ration will apply based on date of hire within the school year.
The strength and ability to lift and/or assist in lifting students ranging in age from pre-school to twenty-one and any assistive appliances, for example: wheelchair. The ability to physically restrain students in emotional stress by using the Crisis Prevention Institute Training (CPI), Safe Crisis Management (SCM) or Quality Behavior Supports (QBS) method, depending on program need, for which training will be provided.
Attachment(s):
- Personal Care Assistant
Emotional Behavior Support Specialist
Posted 4 days ago
Job Viewed
Job Description
Special Education - Professional
Date Posted:
6/11/2025
Location:
TBD Location Job Title: Emotional Behavior Support Specialist Wage/Hour Status: Exempt
Reports to: Director/Coordinator Special Education Pay Grade : AP 3 - 187 Days
Dept./School: Assigned Campus Date Revised : June 11, 2025
Primary Purpose:
Plan and provide students with research-based learning and experiences designed to address behavior, academic, and social challenges. Evaluate students and provide research-based interventions to eliminate or reduce behavior that interferes with student's ability to receive benefits from their educational program. Services may include crisis intervention, short-term counseling/behavior support, group counseling/social skills training, and other direct or indirect services to students and families.
Qualifications:
Education:
- Bachelor's degree
- Master's degree in special education, psychology, behavior analysis, social work, or counseling, preferred
- Background in trauma-informed research-based strategies and Applied Behavior Analysis or willingness to train with the district behavior team is required
- Certification in one of the following: Valid Texas teaching certificate, Licensed Professional Counselor, Licensed Clinical Social Worker or other mental health licensure.
Special Knowledge/Skills:
- Ability to understand and relate to children with developmental/mental health disabilities and behavioral challenges.
- Knowledge of counseling procedures and assessments
- Knowledge of mental health and psycho-social development
- Knowledge of human behavior
- Ability to help students manage their behavior, emotions, anxieties
- Excellent organizational communication and interpersonal skills
- Ability to graph data on EXCEL or Google Sheets
- Crisis Prevention Training (CPI) and Deescalation
Experience:
- Three years of experience working with students in special education or who are at-risk
Major Responsibilities and Duties:
- Assist campus and district staff with the provision of appropriate instructional/behavioral programs for students with emotional/behavioral/social needs.
- Provide individual and group counseling/behavior support sessions including crisis intervention, short-term counseling/behavior support, group counseling/social skills training and other direct or indirect services to students in fulfillment of ARD-adopted decisions.
- Collaborate with staff on the development of behavior, crisis management and discipline intervention plans.
- Design and implement staff development addressing the social, emotional, and behavioral needs of students.
- Participate in staffing, ARD Committee meetings, case management meetings, and team problem-solving opportunities for students as needed.
- Demonstrate flexibility necessary to support on multiple campuses and grade levels to work directly with individual students and groups whose behavior is impacting the learning of self or others.
- Conduct counseling evaluation in accordance with regulations and district policy and practice as requested and within timelines specified.
- Complete Functional Behavior Assessments in accordance with regulations and district policy and practice as requested and within timelines specified.
- Maintain written documentation as required including service logs and monitor student progress and serve as liaison between student, parent, school, and agencies in order to coordinate services available to students and families.
- Attend staff development sessions to enhance professional growth.
- Assist with referrals for family services and outside agency participation when necessary.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Equipment Used: Special needs adaptive equipment; standard office equipment including
computer and peripherals
Posture: Frequent standing, sitting, kneeling/squatting, bending/stooping, pushing pulling, and
twisting
Motion: Frequent walking, grasping/squeezing, wrist flexion/extension
Lifting: Regular heavy lifting (45 pounds or more) and position of students with physical disabilities;
controlling behavior through physical restraint, assisting non-ambulatory students
Environment: Exposure to biological hazards, bacteria, and communicable diseases; may require
district-wide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
Other: Follow district safety protocols and emergency procedures; Other duties as assigned
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. This job description is not an employment agreement or contract. The Administration has the exclusive right to alter this job description at any time without notice.
Employee:
(Please Print)
Signature of Employee:
Date:
Approved by: Sara Roland Date: June 11, 2025
Reviewed by: Kyalla Bowens Date: June 11, 2025
Social Care Navigator
Posted 24 days ago
Job Viewed
Job Description
Company Overview:
Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.
PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs - such as food, housing, employment, health insurance, and sexual health services - across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings.
New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens.
This is a grant-funded position ending July 31, 2026.
Position Summary:
We seek an experienced Social Care Navigator to connect vulnerable Medicaid populations living in New York City to needed community-based social supports using an online referral technology platform to track and "close the loop" on referrals. The Social Care Navigator will be responsible for engaging Medicaid members to assess their health-related social needs, confirming eligibility for SCN services and facilitating navigation to needed social supports (prioritizing food, housing and transportation services); all while ensuring access to effective, culturally and linguistically tailored community resources.
The Social Care Navigator works independently, but under the supervision of the Social Care Navigator Supervisor. The Navigator will also work closely with SCN clients, community-based partners, other members of the WholeYouNYC and Healthcare-Community Partnerships teams to navigate clients to care, share experiences / best practices and troubleshoot issues.
Specifically, the Social Care Navigator will:
- Conduct outreach to Medicaid populations residing in the SCN's region (Brooklyn, Manhattan, Queens) and utilize a standardized screening tool to assess their health-related social needs.
- Assess client eligibility for a range of services and refer to appropriate community-based social supports.
- Leverage your social services experience and expertise to determine the most suitable resources and service providers for clients based on their needs, eligibility and preferences.
- Develop and maintain an in-depth knowledge and understanding of the range of services (including eligibility criteria) available in both the SCN and existing local social services infrastructure.
- Follow-up with clients to confirm health-related social needs have been addressed.
- Receive training on the SCN data and IT platform and navigate the workflow efficiently to screen and refer Medicaid populations to SCN services.
- Carefully document outreach, screening, and referrals in the SCN data and IT platform, following defined network policies and procedures.
- Inform SCN learnings based on client experiences and insight about Medicaid population needs.
- Provide feedback on workflows and assist with troubleshooting to improve SCN effectiveness.
- Participate in network partner engagement meetings, staff / team meetings, mentoring meetings, planning meetings and others, as requested.
- Work closely with Navigator Supervisor to support the team in developing / revising screening and navigation workflows and implementing process improvements that enhance SCN effectiveness.
- Identify and prepare participant success stories to demonstrate SCN impact and promote the network.
- Provide support for team training and productivity reporting, as requested by the Navigator Supervisor.
- Other duties as requested by the Navigator Supervisor.
- 1-2 years' experience working in a care navigation / coordination / intake capacity, specifically within the human services sector and/or equivalent.
- High degree of self-organization and ability to work independently.
- Demonstrated experience in identifying and solving problems in a constructive way.
- Excellent communication and listening skills with the ability to put clients at ease and show empathy.
- Ability to rapidly navigate workflows within a technology platform.
- Ability to work remotely, over the phone, as needed.
- Ability to communicate effectively in-person, via email and/or phone with providers, network clients and community-based partners, as needed.
- Knowledge and experience working with vulnerable populations.
- Enthusiasm for assisting New Yorkers of diverse backgrounds.
- Eager to learn more about the NYC social services landscape including local resources and services available to those in need.
- Bachelor's degree with coursework in community health preferred.
- Hybrid Work Schedule.
- Generous Paid Time Off and Holidays.
- An attractive and comprehensive benefits package including Medical, Dental and Vision.
- Flexible Spending Accounts and Commuter Benefits.
- Company Paid Life Insurance and Disability Coverage.
- 403(b) + employer matching and discretionary company contributions.
- College Savings Plan.
- Ongoing trainings and continuous opportunities for professional growth and development.
At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.
We look forward to learning more about you!
PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.
Work schedules may vary, with shifts falling between 9 AM and 8 PM, Monday through Saturday.
35 hours per week.