208 Employee Relations jobs in Atlanta

• Minimum three (3) years' experience in human resources;
• At least two (2) years' experience conducting investigations and responding to grievances in a unionized environment;
• HR certification(s) preferred (PHR, SPHR, SHRM-CP, SHRM-SCP); and
• High School Diploma or GED.

• Local Remote: Will work remotely, but is expected to attend work-related activities that occur at the SPLC offices or in the states in which the SPLC operates.
• Telework: Will work at an SPLC office at least three days per week and may work two days per week from an alternative work location.
• Distant Remote: Will work remotely and are not expected to work in the states in which the SPLC has an office or in an SPLC office. They may be required to attend occasional meetings or activities in the states in which the SPLC has an office or elsewhere.
• This role reports to the Labor & Employee Relations Manager.

Employee Relations Specialist

Department: Human Resources

Job Status : Part Time

FLSA Status: Hourly Non-Exempt

Reports To: Director of Field HR

Work Schedule: 20 hour per week, as needed

Amount of Travel Required: None

Positions Supervised: None

WHO YOU ARE:

Are you energized by a fast-paced company with over 250 locations from coast to coast? Do you like providing guidance to educate management to make the right decisions? Are you ready to accelerate your HR career? Working with plant level leaders as well as our Field HR Managers, the Employee Relations Specialist will provide support and administration of human resource policies, procedures, and programs.

WHO WE ARE:

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.

• Over 10,000 dedicated team members across North America.

• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.

• Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do - from plant team members to consumers?

• Deliver On Our Promises?: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business?

• Win as a Team?: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together?

• Advance a Safer Future?: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all?

WHAT YOU WILL DO:

As the Employee Relations Specialist, you'll be the go-to HR resource for plants who need assistance with company policies and procedures. You'll be able to make an impact in numerous areas ranging from employee relations to compliance and beyond.

• Investigate and close a wide variety of team member issues while maintaining professionalism and paying attention to potential Title VII violations.

• Advise and coach operation management on company policies, State and Federal labor law, disciplinary and termination process, and medical accommodations.

• Coach upper management on positive relations to promote healthy, happy business relationships with team members and customers.

• Assist Field Division HR Managers with research and investigation material.

• Maintain a confidential work environment.

• Miscellaneous tasks as assigned to the Human Resources department.

YOUR MUST HAVES:

• Must be 18 years of age or older

• Experience coaching operations partners in state and federal employment laws and medical accommodations

• Team member investigations

• Proven ability to keep up with changing policies and requirements

• Professional communication skills (oral and written)

• Ability to adhere to confidentiality policies

WHAT WE PREFER YOU HAVE:

• Bachelor's degree in business with human resource emphasis or relevant work experience.

• Bilingual (Spanish) skills to include written and verbal translations

OUR ENVIRONMENT:

This position is a hybrid position based, in part, in the Corporate Headquarters consisting of a traditional office setting and a combination of your professional home office. This position requires the ability to sit for long periods of time while working on a computer.

WHAT WE OFFER:

• Medical, Dental, & Vision Insurance

• Basic Life Insurance

• Short Term Disability

• Company Paid Long-Term Disability

• 401k Retirement Plan

• Paid Holidays

• Paid Vacation

• Paid Sick Time

• Employee Assistance Program ("EAP")

• Training & Development Opportunities

Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

YOUR NEXT STEPS:

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!

• Competitive salary
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Career development and advancement opportunities

• Full-time schedule
• Monday-Friday, 6:00 AM - 3:00 PM
• Overtime required, with periodic coverage of night shift and weekends

• Site Manager
• Senior Site Manager
• Staffing Specialist
• Operations Manager
• Outsource Supervisor
• Corporate Support Functions

• High school diploma or equivalent
• Minimum 2 years of experience in human resources, employee relations, or related field
• Proficiency in Microsoft Office (Outlook, Excel, Teams, PowerPoint)
• Experience handling complex or difficult employee situations

• Bachelor's degree in HR, Business, or related field
• 3+ years of experience in manufacturing supervision or HR
• Experience working in an Applicant Tracking System (ATS)
• Root cause analysis and data analytics experience
• Lean Greenbelt certification

• Serve as the primary contact for MAU associates onsite, ensuring successful onboarding, employment, and conversion
• Manage HR documentation including attendance, investigations, performance reports, and terminations
• Complete payroll processes to ensure associates are paid accurately and on time
• Audit and authorize required paperwork, including time records
• Partner with recruiting teams to update job orders and provide feedback on staffing
• Conduct daily associate engagement and safety audits, including behavioral observations and safety walks
• Facilitate daily team meetings with customer management and MAU site leadership
• Ensure compliance with policies, safety standards, and customer requirements
• Provide effective communication, coaching, and counseling for associates
• Identify opportunities for process improvements and support new initiatives

• Strong analytical and reasoning skills
• High sense of urgency and dependability
• Excellent communication and interpersonal skills
• Teamwork and leadership orientation
• Technical proficiency (Microsoft Office Suite)
• Attention to detail and organizational skills
• Ethical conduct and credibility

• MAU Associates
• Administrative Support

• Work is performed at customer facilities in both administrative and manufacturing environments
• Exposure to industrial equipment, non-temperature-controlled environments, and occasionally GMP clean rooms
• Routine use of computers, phones, and standard office equipment

• Lifting 5-20 lbs. periodically, and up to 50 lbs. occasionally
• Standing and walking for up to 9 hours per shift
• Climbing stairs multiple times per day

• Up to 10% travel, including overnight stays as needed

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art PartnersAlliance Theatre, Atlanta Symphony Orchestra and High Museum of Artthere's a role for everyone at The Woodruff.

Reports to: Manager of Guest Relations

FLSA: United States of America (Non-Exempt)

Employment Status: Regular/Part time

The Guest Relations Department plays an integral role in the museum as its first public facing sector. Guest Relations Representatives work with and assist nearly every department within the museum to bring events, programs, and patron's visits to life when they are on our campus and create memories to last a lifetime long after they are gone.

• Greet guests with a positive, friendly, and helpful attitude.
• Become proficient with aspects of Tessitura CRM. Process ticket admission and Membership transactions following proper POS procedures.
• Proactively approach all guests and up-sell Memberships and their benefits. Contribute to department sales goals.
• Assist in the group arrival/departure process.
• Clearly relay all information to members and the general public about exhibitions, special events, programs, lectures, films, etc.
• Work independently and within a team to deliver a consistent, exceptional customer experience every time.
• Establish and maintain the standards and practices required throughout the organization to ensure a positive and consistent guest experience which echoes the attributes of the High Museum.
• Must have a flexible schedule to accommodate the needs of the museum, including working evenings and weekends.

• Excellent communication skills both written and verbal; strong presentation and interpersonal skills.
• Enthusiastic about interacting with and helping guests.
• Strong basic math skills; critical thinking and problem-solving skills required.
• Ability to interpret a variety of instructions furnished in written and oral form.
• Must adapt quickly to changes in daily routine and work well under pressure.
• Demonstrated ability to interact in a collaborative manner with other departments and teams.
• Self-starter with the ability to work with minimal supervision.
• Accountability in problem solving; initiative in resolving customer issues.
• High attention to detail, e.g., in utilizing computer software, in self-monitoring the completion of daily tasks, and in customer follow-through.
• Strong computer skills, proficiency with Microsoft, and ability to navigate multiple platforms smoothly.

• 2 + years Customer service and sales experience
• Experience in Tessitura CRM preferred
• Bilingual applicants encouraged

COVID Vaccination Information

Effective as of October 1, 2021, The Woodruff Arts Center requires that all employees be vaccinated against COVID-19 as a condition of employment, subject to accommodation. If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid documented religious or medical reason not to be vaccinated. This paragraph informs you of the company's expectations before you begin work at The Woodruff Arts Center and you should not reveal information about your COVID-19 vaccination status prior to receiving an offer of employment.

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Essential Functions:

• Secures all firearms brought into the store with trigger locks.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Greets all customers as they enter the store in a friendly and outgoing manner.
• Handles customer's merchandise returns; complete refund / exchange paperwork.
• Sorts returns by category and return to proper area.
• Sells appropriate Hunting and Fishing Licenses.
• Handles and administers all incentive and reward programs.
• Remains product knowledgeable.
• Remains aware of advertised sales.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
  • Identifying and evaluating customers' needs
  • Making product recommendations based off this analysis
  • Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
• All other duties as assigned.

Experience/Qualifications:

• Minimum Degree Required: High school diploma or equivalent experience.

Knowledge, Skills, and Ability:

• Ability to calculate figures such as discounts and make change to customers
• Ability to communicate in a friendly and professional manner to our customers and other associates
• Ability to establish and maintain effective working relationships with Management, coworkers and customers
• Ability to operate computerized Point of Sale register system

Travel Requirements:

• N/A

Physical Requirements:

• Constantly stand and/or walk during shift
• Constantly communicate with others to exchange information
• Constantly repeat motions that may include the wrists, hands and/or fingers
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Occasionally work in low or high temperatures
• Occasionally work in noisy environments
• Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Independent Judgment:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at

Join to apply for the Client Relations Associate role at Safe-Guard Products International

1 day ago Be among the first 25 applicants

Join to apply for the Client Relations Associate role at Safe-Guard Products International

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.

External Job Title: Client Relations Associate (hybrid)

Internal Job Title: Key Partner Associate

Location: US-GA-Atlanta (Sandy Springs)

FLSA : Exempt

Job Overview :

The Client Relations Associate is responsible for providing foundational support to partners, ensuring accurate and timely responses to inquiries, and assisting with various shared Service-related tasks. This role requires a proactive individual who is eager to learn, maintain positive partner relationships, and support the Partner Services team in delivering exceptional service. The Associate will handle routine requests and escalate complex issues as needed.

Job Responsibilities:

• Serve as the initial point of contact for partner inquiries, including general questions, document requests, and basic account updates.
• Provide timely and accurate information to partners regarding their accounts and services.
• Utilize established guidelines and SOPs to manage partner requests and maintain service consistency.
• Assist in the preparation of routine partner reports and documentation.
• Collaborate with internal teams to address partner needs and escalate issues to senior associates or management as necessary.
• Support Partner Services Managers with administrative tasks, data entry, and meeting coordination as required.
• Maintain up-to-date knowledge of partner services, policies, and processes.
• Actively participate in team meetings and contribute to ongoing process improvement discussions.
• Provide exceptional service and daily support to designated clients on programs, products, services and initiatives.
• Manage responses to program related and process inquiries from clients, dealers and consumers and from other internal departments.
• Developing strong relationships with customers, connecting with key business executives and stakeholders
• Providing any communications needed to keep the partners informed on a regular basis.
• Fosters strong relationships with internal colleagues (e.g. Brand Partners, Sales/Training, Legal) and client personnel.
• Ensure the timely and successful delivery of our solutions according to Key Partner needs and objectives.
• Constantly monitor and report all client-related projects, changes, issues, etc. in regard to the assigned area of focus
• Build and maintain strong, long-lasting client relationships and speak with the client regarding these critical fields of the business.
• Performs other project and administrative duties as assigned.
  
  

• Bachelors degree in business, Communications, or a related field, or equivalent work experience.
• 1-2 years of experience in customer service or partner support, preferably in a business-to-business environment.
• Strong written and verbal communication skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Strong problem-solving skills and attention to detail.
  
  

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other

Referrals increase your chances of interviewing at Safe-Guard Products International by 2x

Get notified about new Client Relations Associate jobs in Atlanta, GA .

Atlanta, GA $1,500.00-$,800.00 1 month ago

Atlanta, GA 1,500.00- 3,800.00 1 month ago

Atlanta, GA 55,000.00- 70,000.00 4 days ago

Atlanta Metropolitan Area 50,000.00- 55, minutes ago

Atlanta, GA 60,000.00- 70,000.00 5 days ago

Atlanta, GA 38,000.00- 45,000.00 8 months ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art PartnersAlliance Theatre, Atlanta Symphony Orchestra and High Museum of Artthere's a role for everyone at The Woodruff.

Reports to: Manager, Guest Relations

FLSA: United States of America (Non-Exempt)

Employment Status: Regular/Full time

The High Museum of Art is seeking a dynamic, results-oriented Guest Relations Representative to join our team. This role is essential for delivering top-tier service and driving revenue through memberships, ticket sales, and other offerings. Ideal candidates will excel in sales, communication, and operational efficiency while thriving in a fast-paced, high-demand, thrilling environment.

Work Schedule and Availability:

• Tuesday to Saturday: 9:00 AM 5:00 PM (or) 9:00 AM 2:00 PM
• Sunday: 10:00 AM 5:00 PM
• First and Third Fridays: 2:00 PM 10:00 PM (Friday Programs)
• Other* (Evening Programs): 12:00PM 8:00 PM (or) 1:00 PM 9:00 PM

Applicants must present availability for both weekdays and weekends, including occasional evening and special event shifts. Flexibility is required to support museum programs, events, and operational needs, with mandatory attendance on key dates.

Key Responsibilities:

• Sales and Revenue Generation (40%):
• Actively engage visitors to promote and sell museum memberships, tickets, and other offerings.
• Consistently meet and exceed sales targets by using upselling and cross-selling techniques.
• Confidently handle sales conversations, including managing objections or rejections with professionalism.
• Maintain thorough knowledge of the museum's offerings and upcoming programs to create value in the membership experience.
• Visitor Engagement and Communication (20%):
• Provide guests with proactive assistance, resolving inquiries or complaints to ensure a positive visitor experience.
• Adapt communication styles to engage visitors from diverse backgrounds, maintaining clarity and professionalism in all interactions.
• Remain updated on museum policies, relaying accurate and timely information to visitors, especially regarding ticketing or program updates.
• School and Group Tours (10%):
• Facilitate smooth arrivals, check-ins, and departures for school and group tours, ensuring adherence to schedules.
• Comfortably manage groups of children and large tours, maintaining enthusiasm and control while supporting the educational experience.
• Assist in addressing group-specific needs or logistical challenges to ensure compliance with museum guidelines.
• Operational Efficiency and Accuracy (15%):
• Perform transactions with precision, ensuring accuracy in cash handling and proficiency with POS systems and CRM tools (e.g., Tessitura).
• Maintain a smooth operational flow during high-traffic periods by minimizing guest wait times and ensuring efficient processes.
• Quickly adapt to new operational processes or technologies, recognizing and addressing inefficiencies as they arise.
• Critical Thinking and Problem Solving (5%):
• Demonstrate strong decision-making abilities when handling day-to-day responsibilities, troubleshooting issues, or addressing guest concerns.
• Act as a go-to resource for peers during operational transitions, helping to ensure smooth handoffs and resolution of challenges in real time.
• Leadership and Accountability (5%):
• Take initiative in improving personal performance by consistently meeting goals and contributing to the overall team's success.
• Collaborate with management by proactively identifying opportunities for sales, process improvements, and guest satisfaction.
• Be a team player, assisting in setup, transitions, and events while contributing to a culture of accountability and teamwork.
• Role Versatility and Adaptability (5%):
• Rotate confidently between roles such as School and Group Tours, Ticketing/Admissions, Membership Sales, Greeter, and Smart Box Cart, ensuring proficiency in all areas.
• Display flexibility by adapting to different tasks and priorities as needed to support daily museum operations.

Qualifications:

• Sales Experience: 3+ years of experience in a sales-driven environment, with a proven ability to meet or exceed targets. Strong skills in upselling and closing sales.
• Customer Service: 3+ years of experience in high-volume, fast-paced settings. Demonstrated ability to maintain a positive and solution-focused demeanor in challenging situations.
• Technical Proficiency: Proficiency in CRM systems such as Tessitura and ability to adapt quickly to new technology and platforms.
• Communication: Exceptional verbal and written communication skills, with an emphasis on clear, professional, and effective engagement with diverse audiences.
• Problem Solving: Strong critical thinking and problem-solving abilities, particularly in high-pressure environments.
• Leadership: Experience taking initiative, with a proven ability to manage responsibilities independently and collaborate effectively with teams.
• Adaptability: Ability to shift roles and responsibilities as needed, with flexibility to work weekends, and evenings for special events.
• Physical Requirements: Capable of lifting up to 15 pounds without assistance and up to 50 pounds with assistance. Able to stand for long periods and work in both stationary and mobile roles.
• Bilingual Skills (Preferred): Multilingual candidates are encouraged to apply to accommodate the museum's diverse audience.

Performance Benchmarks and Metrics:

• Meeting or exceeding sales targets
• Accuracy in handling transactions and navigating operational systems
• Proactive and consistent engagement with visitors
• Flexibility in shifting between roles smoothly
• Leadership in problem-solving and accountability

A Guest Relations Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

As Guest Relations Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Relations Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

Guest Relations Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a customer-focused industry
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Calm, efficient, and organized with great attention to detail
• Ability to multi-task while maintaining a positive attitude when working with a Guest
• Professional manner with an emphasis on hospitality and guest service
• Ability to work on your own and as part of a team
• Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in cash handling
• Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
• Conflict resolution experience

Career and development opportunities in Hilton Hotels Worldwide

Competitive Salary & Wages

Private Health Insurance (After 6 Months of Your Service)

"Go Hilton" - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends

Complimentary Dry Cleaning for Business Attire

Monthly Transportation Fee

14 days paid paternity leave

Extended nursing hours of 1.5 hours until the baby reaches to 18 months (for newly born mothers)

Opportunity to make a positive impact on environment and community with Travel with Purpose program

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Employee Relations Specialist Job ID Posted 27-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Communications/ Public Relations, Customer Service, Data & Analytics, People/ Human Resources, Project Manag Relations, Specialist, Employee, Business Partner, Project Management, Public Relations, Property Management, Business Services