14 Employee Rights Advocate jobs in the United States

Annual Non-Exempt Salary: $37,856 ($20.80 an hour)

35 Hour Work Week

Benefits:

• PTO – vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays.

• Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available.

• Wellness program with the ability to earn an additional 3 PTO days a year.

• 401K with up to 10% employer investment.

• Heavily subsidized Health Insurance with co-pays.

• Vision and Dental insurance.

• Flexible Spending Accounts-Medical and Dependent Care.

• Monthly contribution towards dependent care. (to offset childcare costs)

• Company paid Life Insurance and Identity theft protection. (LifeLock)

• Employee Assistance Program.

• Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims.

• Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven.

• Free covered parking.

• Additional benefits available.

Job Duties:

The successful candidate will be expected to:

• Conduct consumer intakes and needs assessments.

• Provide service to assist and support individuals with disabilities to live independently in the community.

• Provide information and referrals to appropriate community resources.

• Work with individuals and agencies to collaborate with businesses and service providers to promote accessibility improvements.

• Educate consumers on self-advocacy strategies and guide them in resolving issues independently when possible.

• Provide Community outreach.

• Support consumers in identifying and addressing barriers to accessibility in homes and public spaces.

• Maintain up-to-date knowledge of systems, benefits, and community supports relevant to individuals with disabilities.

• Help investigate, document, and chart ADA and accessibility issues in the community along with Systems ADA coordinator

Education:

• A College Degree is preferred; a High School Diploma or equivalent is required. Related experience may be considered in lieu of higher education.

Experience:

• Two-four years working with people with disabilities.

• Experience working with either aging populations/senior services, or youth services/educational advocacy.

Knowledge, Skills & Abilities:

• ADA, IDEA, 504, ACCES-VR, CVMH, SSI, SSDI, Medicaid, Snap, Heap, Welfare reform, Benefit programs, legislative process and issues impacting seniors and people with disabilities.

• Knowledge of Independent Living Philosophy.

• Computer skills.

• Mediation, negotiation, planning, community networking, innovation, collaboration, oral and written communication, flexibility, organization, public speaking, excellent customer service, working with diverse population, outlook and Microsoft programs.

Travel Required: Minimal

Location: Utica, NY

RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.

RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

• Conduct consumer intakes and needs assessments.
• Provide service to assist and support individuals with disabilities to live independently in the community.
• Provide information and referrals to appropriate community resources.
• Work with individuals and agencies to collaborate with businesses and service providers to promote accessibility improvements.
• Educate consumers on self-advocacy strategies and guide them in resolving issues independently when possible.
• Provide Community outreach.
• Support consumers in identifying and addressing barriers to accessibility in homes and public spaces.
• Maintain up-to-date knowledge of systems, benefits, and community supports relevant to individuals with disabilities.
• Help investigate, document, and chart ADA and accessibility issues in the community along with Systems ADA coordinator

• A College Degree is preferred; a High School Diploma or equivalent is required. Related experience may be considered in lieu of higher education.

• Two-four years working with people with disabilities.
• Experience working with either aging populations/senior services, or youth services/educational advocacy.

• ADA, IDEA, 504, ACCES-VR, CVMH, SSI, SSDI, Medicaid, Snap, Heap, Welfare reform, Benefit programs, legislative process and issues impacting seniors and people with disabilities.
• Knowledge of Independent Living Philosophy.
• Computer skills.
• Mediation, negotiation, planning, community networking, innovation, collaboration, oral and written communication, flexibility, organization, public speaking, excellent customer service, working with diverse population, outlook and Microsoft programs.

• PTO - vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays.
• Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available.
• Wellness program with the ability to earn an additional 3 PTO days a year.
• 401K with up to 10% employer investment.
• Heavily subsidized Health Insurance with co-pays.
• Vision and Dental insurance.
• Flexible Spending Accounts-Medical and Dependent Care.
• Monthly contribution towards dependent care. (to offset childcare costs)
• Company paid Life Insurance and Identity theft protection. (LifeLock)
• Employee Assistance Program.
• Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims.
• Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven.
• Free covered parking.
• Additional benefits available.

Patient Rights Advocate I/II/Senior - Behavioral Health

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Patient Rights Advocate I/II/Senior - Behavioral Health

Salary

$57,780.49 - $21,845.27 Annually

Location

Ventura and will require travel throughout Ventura County, CA

Job Type

Full-Time Regular

Job Number

1584HCA-25AA (KCR)

Department

Health Care Agency

Division

Behavioral/Mental Health

Opening Date

03/07/2025

Closing Date

Continuous

• Description

• Benefits

• Questions

Description

What We Offer

The County of Ventura offers an attractive compensation and benefits package. Aside from our base salary range, an employee within this position will also be eligible for the following:

• Educational Incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification.

• Bilingual Incentive: Incumbents may also be eligible for bilingual incentive depending upon operational needs and certification skills.

• Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k) contributions.

• Health Plans: You are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans. For Plan Year 2025: Employee Only - 509, Employee + 1 - 779 and Employee + 2 or more - 983

• Flexible Spending Accounts: Pre-tax benefit towards eligible medical, dental, and vision care expenses.

• Pension Plan: Participation in the County's defined benefit pension plan. If eligible, you may establish reciprocity with other public retirement systems such as CalPERS.

• Holidays: 12 paid days per year which includes a scheduled floating holiday.

The following are specific to the Patient Rights Advocate I/II:

• Vacation Accrual: Initially approximately 14 days of vacation per year increasing to 19 days at 5 years of services, 21 days at 12 years of services, 22 days at 13 years of services, 23 days at 14 years of services, 25 days at 15 years of services and topping out at 26 days per year at 20 years of service.

• Vacation Redemption: After approximately 7 years of services ability to “cash in” or redeem up to 80 hours of vacation accrued in the current year after using 80 hours in the preceding 12 months.

The following are specific to the Senior Patient Rights Advocate:

• Annual Leave - 208 hours per year, increasing to 288 hours after 5 years of service.

• Annual Leave Redemption - The ability to "cash in" or redeem up to 100 hours of Annual Leave per year after using 80 hours in the preceding twelve months.

VENTURA COUNTY

Ventura County is located on California’s “Gold Coast,” approximately 35 miles northwest of Los Angeles and 20 miles southeast of Santa Barbara. Residents enjoy rolling hills and sweeping ocean views in a nearly perfect Mediterranean climate. The beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura County “home.

Ventura County is a “general law” county, governed by a five-member, elected-by-district Board of Supervisors. The Supervisors appoint a County Executive Officer (CEO) to oversee the County budget, day-to-day operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters under the Board’s jurisdiction. It focuses on providing excellent services to its residents by promoting engagement, strategy, execution and accountability to include diversity, equity, and inclusion initiatives to ensure that all employees are treated with respect and without discrimination, and to improve culturally appropriate outcomes for community members.

THE AGENCY

The Health Care Agency oversees a wide variety of divisions, doing extraordinary things where employees continually strive for excellence and innovation.

Ultimately the agency's goal is to be the health system of choice for the community and physicians in Ventura County. Commitment to valuing the diversity of all persons and to being respectful and inclusive of everyone is facilitated by engaging and educating the community, to improve the overall health of everyone in our county.

THE DEPARTMENT

The Ventura County Behavioral Health Department (VCBH) provides mental health and substance use treatment services. VCBH plays an important role as an integrated component of the Ventura County Health Care Agency available 24 hours a day, 7 days a week providing support for individuals and families who are in crisis; people considering suicide; or those struggling with mental illness, substance use, or both.

THE POSITION

Under supervision (I), general supervision (II), or direction (Senior) the Patients’ Rights Advocate provides advocacy support to recipients of mental health services and ensures the observance of statutory, regulatory and case law as applied to the rights of individuals with a mental health disorder.

The Patients’ Right Advocate I is the entry level into the series and is responsible for routine cases and investigations. The Patients’ Right Advocate II is the journey level handing more complex cases. The Senior Patients’ Right Advocate is the advanced journey level handling the most complex and sensitive cases. The Senior level also has program management responsibility and may supervise lower levels in the series and other staff within the unit.

PAYROLL TITLES AND APPROXIMATE RATES OF PAY

Patients’ Right Advocate I: $27.78 - $38.96 hourly

Senior Patients’ Right Advocate: $3 347.07 - 4,686.36 biweekly

NOTE: If appointed at the lower level, incumbent may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

The Patients’ Right Advocate I/II are represented by Service Employees International Union (SEIU) and are eligible for overtime compensation.

The Senior Patients’ Right Advocate is a management classification and is not eligible for overtime compensation.

TENTATIVE SCHEDULE:

OPENING DATE: March 7, 2025

CLOSING DATE: Continuous

First review of applicants anticipated to begin on or around March 10, 2025

Examples Of Duties

Duties may include, but are not limited to the following:

• Attends Superior Court hearings to advise and assist mentally disabled individuals involuntarily detained;

• Notifies mental health services recipients of their rights while being treated in a licensed mental health facility;

• Monitors compliance of laws, rules, and regulations as pertains to patients' rights at various licensed facilities in Ventura County;

• Interprets and explains patients’ rights policies, procedures and laws to staff, managers and administrators in both public and private facilities;

• Investigates allegations of patients' rights violations in all licensed facilities and documents findings;

• Monitors licensed mental health facilities to ensure compliance with laws and regulations pertinent to patients’ rights;

• Gives telephone directions and written advice to providers throughout the county;

• Interfaces with the public sector to improve the observance of the law, decrease potential civil liabilities and upgrade the relationship between the public and private sector;

• Attends Disability Rights annual and supplemental trainings and completes training required by Welfare and Institutions Code 5524;

• Other duties as required.

At the Senior level also performs the following duties:

• Reviews involuntary detentions for compliance and state reporting requirements;

• Assists mental health facility administrators with patients’ rights policies;

• Plans and directs in-service training and tests those individuals seeking county authorization to initiate 72-hour detentions for evaluation; conducts trainings on patients’ rights for mental health treatment staff at various licensed facilities in Ventura County;

• Plans, directs and supervises the activities of the unit;

• Assist in mediation of clinical disputes between clinicians and/or between clinicians and clients;

• Other related duties as required.

Typical Qualifications

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE:

Patients’ Rights Advocate I

Any combination of education and experience which has led to the acquisition of the required knowledge skills and abilities.

The required knowledge, skills and abilities may also be obtained by working as a licensed Mental Health Professional with three (3) years of experience in a public agency.

Patients’ Right Advocate II

Some experience in patients' rights advocacy which has led to the acquisition of the required knowledge, skills and abilities.

The required knowledge, skills and abilities may also be obtained by one (1) year of experience as a Patients' Rights Advocate I with the County of Ventura

Senior Patients’ Rights Advocate

Considerable experience in patients' rights advocacy which has led to the acquisition of the required knowledge, skills and abilities.

The required knowledge, skills and abilities may also be obtained by three (3) years of experience as a Patients' Rights Advocate II with the County of Ventura.

NECESSARY SPECIAL REQUIREMENTS

Possession of and the ability to maintain a California Driver License

Demonstrated:

• Knowledge of applicable state and federal laws and regulations including case law related to patients’ rights;

• Knowledge of investigation techniques and practices;

• Ability to analyze data and apply results to situations to resolve problems;

• Ability to maintain effective working relations with clients, staff, providers, administrators, community groups and the judicial systems;

• Ability to maintain confidentiality and professionalism.

NOTE: The ability to communicate effectively in writing must be demonstrated in the completion of the employment application and supplemental questionnaire.

DESIRED

• Knowledge of judicial due process proceedings

• Knowledge of outpatient mental health care service systems

Knowledge, Skills, and Abilities

Some (I), considerable (II) or thorough (Sr.) knowledge of: applicable state and federal laws and regulations including case law; judicial due process proceedings; investigation techniques and practices; outpatient mental health care service systems; and Welfare and Institutions Code.

Ability to: understand and apply laws, rules and regulations concerning patients’ rights; investigate and document complaints; communicate effectively in a verbal and written manner; interpret and explain laws and regulations pertaining to patients' rights; analyze data and apply results to situations; resolve problems; maintain effective working relations with clients, staff, providers, administrators, community groups and the judicial systems; maintain confidentiality and professionalism.

Recruitment Process

FINAL FILING DATE

This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.

FIRST REVIEW of applications will commence on or around March 14, 2025.

To apply on-line, please refer to our web site at hr.venturacounty.gov . A paper application can be obtained by calling . Our address is County of Ventura Human Resources Division, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Note to Applicants: Sufficient information must be provided under the Education/Work Experience portions of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications to determine eligibility. A resume may be attached to supplement your responses in the above sections; however, it may not be submitted in lieu of the application.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here ( (Download PDF reader) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – qualifying

All applicants are required to complete and submit the questionnaire for this exam at the time of filing. This questionnaire and may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position.

APPLICATION EVALUATION – qualifying

All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the recruitment process.

TRAINING and EXPERIENCE EVALUATION

The Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: The selection process will likely consist of an Oral Exam, which may be preceded by or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence.

ORAL EXAMINATION - 100%

A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: If there are three (3) or fewer qualified applicants, an examination may not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

ELIGIBLE LIST

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

The eligible list established from this recruitment may be used to fill present and future Regular (Temporary or Fixed-term), Intermittent, or Extra Help vacancies for this and similar positions only. There are currently two (2) Regular vacancies within the Health Care Agency Behavioral Health Department.

BACKGROUND INVESTIGATION

The selected candidate may be subjected to a thorough post-offer, pre-employment background investigation which may include inquiry into past employment, education, criminal background information, and driving record.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

For further information about this recruitment, please contact Katie Reynolds by e-mail at or by telephone at .

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

Service Employees International Union (LOCAL 721)

(SEIU)

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website ( or you may call .

• Retirement FAQ's (

• Memorandum of Agreement

Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS

01

Describe your experience applying state and federal laws and regulations including case law related to patients’ rights. Include:

A. Employer(s) where you obtained this experience

B. Specific state and federal laws and regulations applied

C. Description of how you applied specific case law related to patients’ rights

Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

If you have no experience in this area, type "none."

02

Describe your experience investigating allegations of patients’ rights violations. Include:

A. Employer(s) where you obtained this experience

B. Types of facilities where you performed investigations, private and/or public licensed facilities

C. Documentation created

Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

If you have no experience in this area, type "none."

03

Describe your experience analyzing data and applying the results to situations to resolve problems related to mental health patients' rights. Include:

A. Employer(s) where you obtained this experience

B. An example of specific data analyzed

C. How you applied it to a situation to resolve a problem

D. What was the solution?

Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

If you have no experience in this area, type "none."

04

Describe your experience maintaining effective working relationships with others, including clients, staff, providers, administrators, community groups and the judicial systems. Include:

A. Employer(s) where you obtained this experience

B. Various stakeholders involved, such as clients, staff, providers, administrators, community groups and the judicial systems

C. Your interactions with each stakeholder group you listed

Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

If you have no experience in this area, type "none."

05

Describe a specific example of your experience maintaining confidentiality and professionalism in a challenging situation. Include:

A. Employer(s) where you obtained this experience

B. How did you maintain confidentiality

C. How did you remain professional

D. Various participants involved in the situation

Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

If you have no experience in this area, type "none."

06

Describe your experience attending Superior Court hearings to advise and assist mentally disabled individuals involuntarily detained. Include:

A. Employer(s) where you obtained this experience

B. Your role in the hearings

C. Experiences addressing the court on behalf of clients

Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

If you have no experience in this area, type "none."

07

Describe the types of outpatient mental health care service systems with which you are familiar. Include:

A. Employer(s) where you obtained this experience

B. Specific types of outpatient systems, such as outpatient, intensive outpatient, partial hospitalization, etc.

C. Disorders involved

D. Your roles

Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

If you have no experience in this area, type "none."

Required Question

Employer

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

Website

Apply

Please verify your email address Verify Email

• Competitive Salary
• Eligible for first pay increase after successful completion of 3-month introductory period
• Some positions eligible for 4.5% Bilingual Pay Differential for proficiency in a Sonoma County threshold language
• New Benefits EAP program with free 24/7 phone access to doctors and licensed therapists
• Generous time off benefits: 14 paid holidays, including the week between Christmas and New Years
• Vacation leave of 2 weeks per year, increases to 4 weeks by year four of employment - prorated based on hours worked
• Reimbursement for work travel
• Paid volunteer time-off
• Supportive and collaborative work environment
• Tuition reimbursement
• On the job training

• Provide representation to patients residing in LPS-designated facilities county-wide
• Provide representation to patients/residents in certification review hearings (for people facing up to 14 days involuntary detention) and in capacity hearings (for those facing involuntary treatment with psychotropic medications)
• Provide support to adolescents in the Independent Clinical Review process
• Conducts interviews in preparation for hearings
• Completes thorough and timely documentation of all assigned hearings
• Investigate allegations of rights violations, including possible abuse or neglect

• High School Diploma or equivalency
• One year experience in mental health or related social services - or six months work/volunteer experience delivering advocacy services to people with serious mental illness
• Ability to work professionally and effectively with people with mental illness and to champion patients' ability to be self-determining
• Ability to conduct efficient informal investigations by quickly determining the relevant facts
• Ability to maintain patient confidentiality and follow MHAAC guidelines regarding document transport and storage
• Must be able to provide proof of full Covid-19 vaccination and proof of booster shots, if eligible
• Must be able to pass background check including review of State and Federal exclusion lists and livescan fingerprinting
• Possess a valid California driver's license, motor vehicle available for daily use, required auto insurance and have an acceptable driving record, as determined by MHAAC's insurance broker (Position requires local travel up to 300 miles per month.)
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office 365 - Outlook (email) and Word (documents)

• Bachelor's degree
• Prior work as a Patients' Rights Advocate and/or Certification Review Hearing Representative
• Knowledge of California mental health law - especially provisions governing involuntary treatment
• Experience representing clients at non-judicial hearings (e.g. Social Security Disability Appeals hearings)
• Familiarity with mental health service system in Sonoma County
• Bilingual - English plus Spanish
• Experience delivering services using video-based platforms such as Zoom

• Employee assistance program
• Paid time off
• Tuition reimbursement

• Schedule:

• Monday 8am - 4pm
• Saturday 12 noon - 6pm
• Sunday 12 noon - 6pm
• May occasionally need to work on legal holiday
• Hybrid schedule after successful completion of 3-mos introductory period

• High school or equivalent (Required)

• Spanish (Preferred)

Become a Long-Term Care Ombudsman

If you care about the rights and dignity of seniors and vulnerable adults, this could be a meaningful way to get involved. Our certified volunteer ombudsmen are trained advocates who visit assisted living, nursing homes and adult family homes to help ensure that residents are treated with respect and fairness. Many of these residents have no one else actively watching out for their well-being. We serve residents through complaint investigation, resolution, and advocacy. Ombudsmen educate residents, staff, families and the community about long-term care issues, resources, resident rights and advocate for quality of life in long-term care settings.

Our volunteers are trained to:

·Recognize and respond to unfair or neglectful practices

·Understand the civil and legal rights of long-term care residents

·Partner with residents and staff to resolve issues

·Uphold a standard of care that reflects both dignity and quality of care

To become a certified LTC Ombudsman, volunteers receive extensive training, education, and guidance. A commitment of at least 4 hours per week of volunteer ombuds service per year is expected to maintain certification. Volunteers must be 18 or older, live in Pierce County, and pass a WA State history and criminal background check.

What makes a strong ombudsman isn’t a professional title - it’s someone with compassion, a steady sense of justice, and the willingness to listen, learn, and speak up when something isn’t right.

For more information you can visit our website at:

Come join our team! Direction Home Akron Canton Area Agency on Aging & Disabilities is giving you an opportunity to make a difference! We’re currently looking for volunteers to join our Long Term Care Ombudsman Program who advocate for:

• Resident rights
• Choice in care delivery
• Choice in daily preferences and activities
• Quality care in all long term care settings, including nursing homes & assisted living facilities

We need volunteers who are passionate about making sure residents are treated respectfully and have control over the quality of their lives. Volunteers will be trained as advocates.

If you can speak for those who cannot speak for themselves, we need you!

Come join our team! Direction Home Akron Canton Area Agency on Aging & Disabilities is giving you an opportunity to make a difference! We’re currently looking for volunteers to join our Long Term Care Ombudsman Program who advocate for:

• Resident rights
• Choice in care delivery
• Choice in daily preferences and activities
• Quality care in all long term care settings, including nursing homes & assisted living facilities

We need volunteers who are passionate about making sure residents are treated respectfully and have control over the quality of their lives. Volunteers will be trained as advocates.

If you can speak for those who cannot speak for themselves, we need you!

Come join our team! Direction Home Akron Canton Area Agency on Aging & Disabilities is giving you an opportunity to make a difference! We’re currently looking for volunteers to join our Long Term Care Ombudsman Program who advocate for:

• Resident rights
• Choice in care delivery
• Choice in daily preferences and activities
• Quality care in all long term care settings, including nursing homes & assisted living facilities

We need volunteers who are passionate about making sure residents are treated respectfully and have control over the quality of their lives. Volunteers will be trained as advocates.

If you can speak for those who cannot speak for themselves, we need you!