184 Employment Services Manager jobs in the United States

• Enroll eligible clients into the program and provide orientation and on-going case management services throughout the program service period.
• Develop, create, and maintain employment solutions for refugees and other ORR-eligible clients.
• Assess clients' employability and assist with development, formulation and implementation of employment service plan, resumes and job applications.
• Work with clients to remove barriers to employment and realize the goal of family self-sufficiency. Identify support services that may assist clients in becoming self-sufficient, such as ESL, transportation, immigration services, and childcare.
• Identify job opportunities, assist with application completion, coordinate interviews, advocate for clients and follow-up with employers.
• Manage ORR-eligible cases, ensuring timely delivery of services and fulfillment of requirements outlined in the RSS Providers Manual as required.
• Complete all case notes and program documentation, ensures accuracy and compliance within program guidelines and confirms timely delivery of services.
• Ensure timely data entry into agency and state funder databases.
• Provides safe, timely, and supervised transport for clients to off-site appointments or activities as needed.
• Provide or organize on-the-job interpretation services as needed.
• Communicates, coordinates and promotes program within the community and partners.
• Respond promptly to employer requests and inquiries.
• Serve as a local representative of CWS during presentations and meetings with external community resources
• Identify new referral resources that will facilitate and assist client in self-sufficiency.
• Serve as an advocate for clients.
• Perform other related duties as requested.

• Computer literacy, using word processing and database applications.
• Valid driver's license preferred but not required.
• Mileage accrued while executing work responsibilities is reimbursable by CWS.
• Must complete motor vehicle record check.
• Must be willing and able to travel.

The Supported Employment Case Manager offers Employment Services and support within the home, community, office or workplace to adults needing assistance in obtaining and/or maintaining employment while managing mental health symptoms. This position is responsible for assisting individuals in learning and identifying coping skills to use throughout the job search and/or employment as well as the ability to develop relationships with employers throughout the community. This provider will engage as a member of a collaborative team and may be assigned to work with specific populations such as TY, forensic or dual. This provider will also be responsible to coordinating with outside agencies to coordinate services such as OOD. With a Trauma Informed approach, this position will be a representative for the organization and how we offer integrated services for recovery and mental health.

Education:
• High School Diploma or equivalent with related experience below
• Associate's degree in social work, psychology, sociology or other mental health related field (preferred)
Experience:
• Three years related experience with High School Diploma or equivalent, or Associate's degree
• Minimum (1) year experience within mental health field (preferred)
Licensure/Certifications:
• QMHS within 10 days of hire (employer provided)
• Valid Driver's License
• Must have an acceptable driving record (4 points or less), reliable transportation, and carry automobile insurance with minimum liability limits of $100,000/$00,000 and property damage of 50,000. (required)
• BLS/CPR/First Aid (as applicable, company provided)

Physical Requirements and Work Environment:
• Drug Screen, TB Test, Background check (required)
• Work in office and travel to community locations within Lake County or as needed to address client needs (as dictated by programmatic needs)
• Must be comfortable making home visits throughout the community and transporting clients in own car.
• Full-time hours, Monday through Friday (as dictated by programmatic needs)

Our organization is committed to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender/sex (including pregnancy, childbirth, and pregnancy-related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law.

Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision is to strengthen the workforce by serving as a bridge to economic and educational opportunity for individuals in underserved communities. Through our skills-based training, educational services, and direct job placement efforts, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Finally, OBT maintains a commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA.

Position Summary

The Advance & Earn (A&E) Program is a career pathways program for youth and young adults ages 16-24 that provides work readiness support, occupational skills training, and employment services, along with supportive services such as High School Equivalency (HSE) classes, paid internships, comprehensive case management, and access to post-secondary education and sector-based credential training.

The Case Manager will complete contractually required enrollment steps, a comprehensive assessment and corresponding service planning. This work will be done in collaboration with each youth participant to elevate their experiences, their strengths, their interests, and their voice. While in the program, each participant will meet with the Case Manager regularly to work

on barriers to program persistence and success, including the provision and follow through with referrals to other service providers. The Case Manager will also complete all necessary data entry related to this work and support the larger team with other program activities, such as outreach and recruitment, workshops, post-exit placements, etc. Once the participant completes the program, the Case Manager will complete the exit process in the funder- mandated system.

The salary range for this position is $50-55,000 annually.

Essential Job Functions and Responsibilities

• Assess each applicant for program fit and match with contractual enrollment criteria.

• Complete a thorough assessment and design a corresponding service plan in collaboration

  with each qualifying applicant. Complete necessary enrollment paperwork.

• Meet with program participants regularly to discuss barriers to program persistence and

  persistence in a post-exit outcome. Make referrals to other service providers as necessary

  and ensure participants follow through with all referrals.

• Complete exit steps at the end of each cohort and assist with the placement into positive

  outcomes for all youth.

• Assure quality, timely data entry into both funder-mandated databases and the agency’s

  Salesforce instance.

• Support a culture of professionalism designed to teach and cultivate a real-world working

  experience for the youth and young adults served.

• Assist in identifying and developing services and programs not currently being offered.

• Collaborate with balance of program team to fulfill all program functions and services that

  may need additional support.

• Perform all other duties assigned by supervisor.

  Knowledge, Skills and Abilities

• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

• A passionate commitment to OBT’s mission and vision.

• A track record in providing comprehensive case management services to young adults.

  Familiarity with the public and nonprofit social service systems and entities that target this

  population.

• Demonstrated experience developing programmatic systems to enhance program outcomes.

• The ability to establish strong working relationships with team members, colleagues,

  participants, and external stakeholders.

• The ability to consistently develop and refine the program model and processes to create

  successful outcomes for participants and staff.

• Experience working on multiple projects and balancing competing priorities.
• Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting.

Education and Experience/Training

• Bachelor’s degree required. A master’s degree or additional, substantial professional development in a related field preferred.

• A minimum of 3 years’ experience in a case manager or comparable role. 

The Refugee and Immigrant Center for Education and Legal Services (RAICES) seeks to hire a Case Manager for the Refugee Resettlement Program. Under the supervision of the Resettlement Program Manager, The RR Case Manager will be implementing extensive case management services in a deliberate, effective and timely manner to eligible clients while maintaining compliance with established federal standards and requirements. The RR Case Manager will contribute to the client's community orientation, early employment, and self-sufficiency. We aim to remove barriers with compassion, empathy and empowerment, while upholding human dignity and respect. This position will be based in San Antonio, TX. This position is Union eligible. This position is grant-funded. If there is a substantial reduction in funding or funding ceases, the position may be terminated and/or subject to applicable CBA requirements.

RESPONSIBILITIES

• Provide case management services to refugees and other displaced persons to include pre-arrival arrangement, coordination of housing, orientation/client education, and other basic needs enrollments within program requirements and time frames utilizing in-house services and referrals to external service providers within the community.
• Provide Cultural Orientation to all adults in the case load within 90 days,
• Ensure a timely request of all cash assistance in accordance with the federal guidelines and within 90 days,
• Document all visits and case management activities and efforts to meet with clients as outlined by the federal requirements and Resettlement leadership,
• Ensure transportation for all newly arrived or recently arrived clients to initial appointments as required or needed in compliance with child safety laws,
• Assist the client with engagement in activities that will facilitate the client's self-sufficiency and ability to perform tasks independently,
• Identify needs and barriers and communicate follow-up to case managers and Program Manager, as needed and required,
• Maintain organized and outlined case files as outlined by the funder and Resettlement leadership and submit all the required information in a timely manner,
• Some evenings and weekends required, flex schedule will be arranged as necessary to accommodate and
• Other Duties as assigned.
  
  

Minimum Qualifications:

• High School degree or equivalent;
• Automobile travel is required. Valid Drivers license with a good driving record and insurance is required;+ years of experience working with refugee populations and community services;
• Possess a valid drivers license with a good driving record and insurance; Preferred Qualifications:
• Bachelors Degree in a related social service field.
• Fluency in one of the languages spoken by clients: Spanish, Burmese, Tigrinya, Swahili, Pashto, or Arabic;
• Basic understanding and knowledge of Excel and Word and ability to learn to utilize an internal case management database;
• Physical requirements may include, carrying up to 25lbs, loading and unloading donated items, standing and carrying items;
• Comfortable working in a cross-cultural environment;
• Compassionate and patient toward individuals served and a basic understanding of refugee services; and,
• Able to work some evenings and weekends, flex schedules will be arranged as necessary to accommodate

Preferred Qualifications:

• Bachelors Degree in a related social service field.
• Fluency in one of the languages spoken by clients: Spanish, Burmese, Tigrinya, Swahili, Pashto, or Arabic;
• Basic understanding and knowledge of Excel and Word and ability to learn to utilize an internal case management database;
• Physical requirements may include, carrying up to 25lbs, loading and unloading donated items, standing and carrying items;
• Comfortable working in a cross-cultural environment;
• Compassionate and patient toward individuals served and a basic understanding of refugee services; and,
• Able to work some evenings and weekends, flex schedules will be arranged as necessary to accommodate.

Attributes

• Must demonstrate behavior that aligns with RAICES' mission, vision, and values - Empowerment, Excellence, Compassion, Inclusion and being proactive.
• Able to communicate cross-culturally and work in a multicultural setting with patience and compassion with diverse individuals,
• Ability to work independently and as part of a diverse, multidisciplinary team,
• Strong organizational and time-management skills,and
• Excellent oral and written communication skills.

Hybrid Work Plan

Please Note: Employees are expected to live within the assigned geographic location to commute to and from the office or assigned on-site location(s) as business or client needs require.

• Currently, all interviews are virtual.
• All positions will require working remotely and in-office at the assigned work location.
• Applicants must reside in the state of Texas.
• Relocation assistance may be provided to candidates willing to relocate.

RAICES is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

HR Works, Inc. is seeking an HR Management Services Intern to join the team (on-site) in our HR Management Services (HRMS) division in Spring 2026 . This is an exciting, paid opportunity, to gain knowledge and hands on experience across all facets of HR while assisting with a variety of HR-related tasks and projects, such as recruiting, new hire onboarding, employee handbook development, job descriptions, HR Assessments, and more. If you are ready for exposure to a wide range of HR functions and learn about the unique aspects of HR consulting, we encourage you to apply to HR Works!

ESSENTIAL FUNCTIONS

• Provides support to team members as needed including but not limited to posting jobs, screening resumes, development of employee handbooks, job descriptions, HR assessments, personnel file and I-9 Audits, FLSA assessments, compensation benchmarks, etc.
• Shadows Consultants supporting the HR virtual helpline and assists with researching information necessary to respond to inquiries.
• Attends team meetings and completes required training, as assigned.
• Accomplishes all other duties and tasks as appropriately assigned or requested.

• Develop an understanding of Human Resources consulting and client management.
• Develop an understanding of federal and state employment law requirements, best practices for documentation, and effective research skills.
• Learn the functionality of various HR technology platforms
• Gain experience within an office environment and practice professional communication skills on-site and with remote team members.
• Gain exposure to other departments/HR functions to understand the Human Resources field as a whole.

• Rising Junior or Senior, pursuing a degree in Human Resources, Business and/or related field.
• At least one year of customer service experience is preferred.

• Excellent customer service and follow through skills.
• Proficient computer and technology skills; ability to learn and use multiple systems and software.
• Effective communication (verbal and written) and interpersonal skills.
• Attention to detail.
• Ability to work under pressure with multiple priorities and deadlines.
• Ability to maintain a high level of confidentiality.

• Best Company to Work in New York State - Our 15thConsecutive Year on the List!

• Recipient of Rochester Business Ethics Award

• Rochester Top 100 and INC 5000

• A certified great Place to work.