4,058 Engagement jobs in the United States

Seeking a seasoned Engagement Lead to manage the successful delivery of a high-impact eCommerce transformation project for a U.S.-based enterprise client. The role requires strong client engagement skills , project leadership , and an understanding of headless or composable commerce platforms such as CommerceTools etc, and integrations with cloud platforms like Azure or AWS .
As the primary point of contact for the client, the Engagement Lead ensures alignment between business goals, technical execution, delivery milestones, and stakeholder expectations.

Key Responsibilities:

• Serve as the strategic point of contact for the client across the entire engagement lifecycle (Discovery to Implementation & Rollout).
• Own and manage the project roadmap , deliverables, and engagement governance.
• Lead discovery workshops , requirements clarification, and solution alignment with business and technical stakeholders.
• Collaborate with cross-functional teams (UX, Dev, QA, DevOps, Architects) to ensure on-time and on-budget delivery.
• Monitor project KPIs , risk management , and issue resolution in coordination with PMO and client sponsors.
• Drive status reporting , steering committee updates , and change control processes.
• Ensure compliance with regulatory frameworks (e.g., GDPR, PCI-DSS ) where relevant to data, payment, and customer privacy.
• Facilitate contractual compliance , SOW adherence, and coordinate with commercial/legal teams when needed.
• Support account growth , scope expansion , and relationship management beyond the initial engagement.

• 10+ years of IT project or program management experience, with at least 3–5 years in eCommerce or Digital Transformation programs.
• Hands-on experience leading engagements. eCommerce transformation experience will be advantage.
• Strong understanding of frontend technologies (React, Frontastic) and cloud-native backend platforms.
• Familiarity with Agile/Scrum delivery, Jira, Confluence, and DevOps collaboration tools.
• Experience managing U.S.-based clients and distributed delivery teams across time zones.
• Proven ability to manage budgets, resources , contracts , and stakeholder communications .
• Excellent communication, negotiation, and presentation skills.

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. Under the direction of the Engagement Supervisor, the Engagement Assistant will assist in planning, preparing and leading group activities designed to stimulate older adults with dementia. Key duties and responsibilities of the position include, but may not be limited to: Providing behavioral/emotional support and supervision for clients Monitoring the safety and welfare of clients by close observation and interaction and by adherence to program policies and schedules Regularly reporting on status of participants to Client Service Manager Performing other duties as assigned. DESIRED QUALIFICATIONS High School diploma or G.E.D. equivalence Current/prior experience working with older adults or in related social services Interest in/ability to work within a multidisciplinary team Interest in working with frail or memory impaired seniors Interest and willingness to work in a multilingual, multicultural environment Outstanding presentation skills with the ability to facilitate engaging curriculum Computer proficiency in MS word, Excel, and Outlook PHYSICAL REQUIREMENTS Ability to lift, transfer, push/pull, maneuver and reposition up to 50 lbs. Ability to reach, bend and walk COMPENSATION $22.00-25.00/hr This rate is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, client needs, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included. Institute on Aging reserves the right to revise job descriptions or work hours as required. We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. A job with benefits that goes above and beyond. From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding. #J-18808-Ljbffr

About the job Engagement Director

POSITION SUMMARY

The Engagement Directorstrategically and tactically owns an engagement from start to finish. This position is the most senior resource who is fully allocated to a particular client assignment. This individual is responsible for managing the client relationship and serving as both inspiration and the motivator to the internal team and the client team. The Engagement Director has accountability to successfully deliver measurable financial benefit against aggressive targets in a fast-paced environment, ensure timely completion of tasks, and deliver the associated engagement initiatives within a predetermined timeframe and budget. The Engagement Director is responsible to meet Maine Pointes commitments to clients, including delivering measurable cash and EBITDA, as well as meeting client expectations.

KEY ACCOUNTABILITIES 1. Manage engagement to deliver savings at or above target, on time, on budget while ensuring client satisfaction. 2. Execute Maine Pointe engagement processes (Examples include detailed work plan, 8-week launch, engagement governance, structured internal and client reviews, etc.) in accordance with MP methodology (Engagement Manual). 3. Establish and build collaborative working relationship with main client executive(s), Engagement coordinator and other client personnel to ensure ongoing alignment, effective communication, timely execution of tasks and deliverables, on-time payment of scheduled invoices, savings sign offs, and end of engagement letter of recommendation and client reference. 4. Lead and manage engagement team to deliver against work stream plans through clear goal/expectations setting, regular communication, management of process, team training and mentoring as needed and demonstration of MP values. 5. Provide regular coaching and feedback to team members to continuously develop skills/capabilities and create high performance. 6. Identify More Work opportunities and work with Directorship to sell and deliver on these opportunities

EXPERIENCE/EDUCATION Bachelors degree in management, supply chain, engineering, logistics, operations management, business or relevant field. Advanced degree preferred. PMP Certification a plus. 5-7 years of project management experience leading consulting or business transformation projects. Proven success leading change within strictly managed budgets and timelines with trackable financial results. Prior work experience in an implementation consulting firm preferred. At least ten years of supply chain, procurement, or operations management experience strongly preferred. A clear broad based understanding of business functions and how each is impacted by and serves specialty.

Procurement Background in the sourcing and procurement of raw materials and/or finished goods Commodity Market Knowledge Experience with traditional purchasing processes is strongly preferred

Logistics Background in multiple modes of transportation Understanding of current market dynamics and thus strategy Knowledge of preferred ports of call in China and throughout Asia Understanding of interprovincial inland shipping dynamics and domestic drayage

Operations 5 years+ in Operations/Manufacturing and/or plant management Lean/Six Sigma, PMP or APICS certification a plus

SUPERVISORY RESPONSIBILITY Directly supervises engagement team of typically 3-10 as well as indirectly supervising client team, during the course of the engagement.

OTHER COMMENTS/REQUIREMENTS Willingness to travel extensively, up to 100%. Some international travel on an assignment by assignment basis. Strong PC skills-Microsoft office suite

Job description :

• Managing the whole engagement with customer involving Capgemini & Partner

• Build, Execute and Manage project plans

• Coordinating with various business groups of 10 to ensure that all SME sessions are happening on time

• Coordinating the Amazon and Capgemini teams to ensure that all phase planned deliverables are being timely delivered

• Generating weekly status reports for the leadership & monthly reports for Steering committee

• Ensuring the compliance of security and legal needs of the project

Required Skills:

• Experienced in managing Technical / transformation projects

• Highly skilled with 7 years of experience in planning and project management

• Excellent oral and written communication skills

• Minimum of 5 - 7 years experience with contact center projects

• Skilled in making presentations, reports and documents as per project needs

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

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Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job: Project Manager

Organization: BSv

Title: Engagement Director

Location: TX-Dallas

Requisition ID: 078473

Other Locations: US-WI-Milwaukee, US-MA-Boston, US-FL-Orlando, US-OH-Cincinnati, US-MI-Detroit, US-PA-Philadelphia, US-FL-Miami, US-IL-Chicago, US-OH-Dayton, US-MN-Minneapolis, US-OH-Columbus, US-NC-Charlotte, US-GA-Atlanta, US-TX-Houston

• Facilitate engagement programs that promote a vibrant lifestyle while modeling appropriate and successful engagement of residents for community staff.
• Lead planning for special events, parties, and larger events for the entire community, including Memory Care in conjunction with other team members.
• Coordinate outings, special events, and partnerships with the community at large to enhance overall engagement experience for residents.
• Develop relationships with volunteer programs, cultural, artistic, intergenerational, and other groups within the community at large that can provide resources to enhance engagement program.
• Directly supervise Engagement Coordinator(s) and/or Transportation staff as well as indirectly supervise Wellness team members with respect to engagement assignments and duties.
• and much more!

• At least two years similar experience.
• Creativity beyond measure
• An obvious passion for working with senior adults
• Polished communication skills in a group or public setting
• Proficient computer skills.

• Medical, Dental, and Vision Insurance.
• 401K
• Generous PTO Plan

• This is a Full Time salary exempt position.

Req ID: 320512

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Engagement Director to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Role Summary : Oversees the overall engagement with stakeholders, ensuring project alignment with client objectives and maintaining high levels of satisfaction throughout the project lifecycle.

Responsibilities :

Oversees State level enterprise-wide information technology programs and projects supported by a staff of remotely distributed team members and supervisors.

Provides strategic direction and oversight to ensure the highest quality service is provided to NTT Datas clients.

Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination, and negotiation with key decision-makers.

Develops and maintains strong relationships with state Medicaid and social services agencies.

Ensures that full life cycle delivery costs are within or better than the delivery costs contracted according to the service level agreement.

Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination, and negotiation with key decision makers.

Ensures alignment of project deliverables with business goals and compliance requirements.

Coaches and develops Delivery Management leaders.

Identifies opportunities for growth within the client environment.

Works across the organization to effectively obtain and allocate resources and ensure on-time project and process completion.

Coordinates the hiring, staffing, and maintaining a diverse and effective team.

Required Skills:

• Minimum of 10 years in project management and client engagement.

• Minimum of 7 years in managing large application development or implementation projects.

• Minimum of 5 years in managing agile web development or integration (SOA) projects.

• Minimum of 3 years in budgeting, business financial and P&L skills.

• Minimum of 2 years in implementation, operations, and maintenance of health care claims processing or eligibility system projects.

• Experience with Medicaid, SNAP or TANF Terminology and Federal Requirements.

• Bachelors degree in IT, business, or a related field

Preferred Skills :

Masters degree in IT, business, or a related field preferred

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $114,345.00 to $90,575. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidates actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

About NTT DATA

NTT DATA is a 30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over 3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

NTT DATA endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

An Engagement Director is the backbone of resident services and leads the charge in developing and promoting purposeful and engaging onsite and off-site resident programming that supports the Vivid Life objectives of vibrant body, vibrant brain, and vibrant connections and promotes meaningful connections with residents, families and the community at large.

Engagement Director Responsibilities:

• Facilitate engagement programs that promote a vibrant lifestyle while modeling appropriate and successful engagement of residents for community staff.
• Lead planning for special events, parties, and larger events for the entire community, including Memory Care in conjunction with other team members.
• Coordinate outings, special events, and partnerships with the community at large to enhance overall engagement experience for residents.
• Develop relationships with volunteer programs, cultural, artistic, intergenerational, and other groups within the community at large that can provide resources to enhance engagement program.
• Directly supervise Engagement Coordinator(s) and/or Transportation staff as well as indirectly supervise Wellness team members with respect to engagement assignments and duties.
• and much more!

• At least two years similar experience.
• Creativity beyond measure
• An obvious passion for working with senior adults, polished communication skills in a group or public setting, and proficient computer skills.

• Medical, Dental, and Vision Insurance.
• 401K
• Generous PTO Plan

• This is a Full Time salary exempt position.

• Managing the whole engagement with customer involving Capgemini & Partner
• Build, Execute and Manage project plans
• Coordinating with various business groups of 10 to ensure that all SME sessions are happening on time
• Coordinating the Amazon and Capgemini teams to ensure that all phase planned deliverables are being timely delivered
• Generating weekly status reports for the leadership & monthly reports for Steering committee
• Ensuring the compliance of security and legal needs of the project

• Experienced in managing Technical / transformation projects
• Highly skilled with 7 years of experience in planning and project management
• Excellent oral and written communication skills
• Minimum of 5 - 7 years experience with contact center projects
• Skilled in making presentations, reports and documents as per project needs

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief