3,212 Engineering Support jobs in the United States
Engineering Support Technical Delivery
Posted today
Job Viewed
Job Description
**Location:** Warner Robins, GA
**Schedule:** Monday to Friday, 7:00 AM - 3:30 PM
**Pay Rate:** $35.81 - $3 per hour
**Job Type:** Full-Time | 12-Month Consultant Contract
**Be the Bridge Between Innovation and Execution**
Join PDS Tech Commercial as a **Support Engineering Technical Product Delivery Specialist** and play a pivotal role in delivering high-quality technical publications that support mission-critical aerospace operations. Your work will directly impact the readiness and reliability of advanced aerospace systems.
**_This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license._**
**What You'll Do**
As a key member of the Technical Product Delivery team, you will:
+ Prepare, release, and deliver technical documents and data to customers in compliance with contract requirements.
+ Perform final quality checks and ensure accuracy of technical publications.
+ Coordinate with internal teams and external customers on delivery formats and specifications.
+ Maintain and manage technical data libraries and customer access to online content.
+ Identify and gather required documentation, assemble end-products, and resolve discrepancies.
+ Support the integration and publishing processes for technical manuals and maintenance documentation.
**What You Bring**
**Required Skills:**
+ Proficiency in **S1000D XML** standards.
+ Experience with **Interactive Electronic Maintenance Manuals (IETMs)** .
+ Strong technical software skills (e.g., MS Office, XML editors).
+ Excellent **research and analytical** abilities.
**Preferred Skills:**
+ Team-oriented mindset with strong collaboration skills.
+ Adaptability in a fast-paced, evolving environment.
+ Clear and professional communication.
+ High integrity and attention to detail.
+ Eagerness to learn and grow within the role.
**Education & Experience:**
+ Associate degree with 1+ years of related experience, or
+ Bachelor's degree with 3+ years of relevant experience, or
+ Equivalent combination of education and experience.
**Why Join Us?**
At **PDS Tech Commercial** , we don't just offer jobs-we offer careers that take flight. As a valued team member, you'll enjoy:
+ Competitive hourly pay with weekly direct deposit.
+ Opportunities to work on cutting-edge aerospace projects.
+ A supportive, inclusive, and safety-first work culture.
+ Access to training and development resources to help you grow.
**Ready to Elevate Your Career?**
If you're passionate about precision, thrive in a technical environment, and want to contribute to the future of aerospace, we want to hear from you!
**Apply now and take the next step in your aerospace journey with PDS Tech Commercial.**
**Pay Details:** 35.81 to 43.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
Engineering Technical Support
Posted 1 day ago
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Job Description
Job Summary: This is a hands-on Engineering Technical Support role focused on maintaining and troubleshooting facility infrastructure systems such as HVAC, water systems, vacuum pumps, and process piping. The role is not design-focused but rather supports existing systems and collaborates closely with Engineers, Project Managers, Facility Engineering, and Trades personnel. The candidate must have technical experience, good communication skills, and the ability to interpret 2D drawings and schematics. Responsibilities: Support and assist 2 engineers responsible for facilities on the SP campus^Conduct daily/weekly walkdowns of water systems and record operational data^erform basic troubleshooting of HVAC, water systems, and process piping Verify schematics and update air balance sheets and facility documentation Execute drawing updates, document uploads, and labeling of systems Act as supplier point of contact during on-site visits and maintenance Monitor trades during small-scale jobs and communicate updates to engineers Coordinate preventative maintenance with trades and attend planning meetings Place and follow up on work orders with internal trades teams Maintain inventory of spare parts and supplies Engage in customer-facing interactions to understand and support user requirements Provide timely updates and reports to facility engineers and project stakeholders
Engineering Support Assistant
Posted 4 days ago
Job Viewed
Job Description
We are seeking a proactive and detail-oriented Engineering Administrator to support the daily operations of our connector and cable design engineering teams. This role acts as a key liaison, ensuring efficient administrative processes across our design, R&D, continuous improvement, and testing activities. You will work closely with a talented team of engineers and test personnel to maintain workflow, streamline documentation, and support departmental needs. This position will report directly to the connector design team but will have a dotted line to a member of the cable team with weekly activities being split 50/50.
Essential Functions:
- Create and drive approval of documentation such as Engineering Change Notifications and Purchase Order Requests.
- Arranging supplies for R & D prototyping and testing, keeping inventory of available items.
- Assist in quoting efforts for new cable harness builds.
- Act as clerical interface between other departments within the organization.
- Tracking project metrics such as expenses, time spent on efforts, and supplies.
- Support MRP engineering maintenance part number, BOM, and Routings and complete contract reviews.
- Familiarity with Adobe and Microsoft Office programs
- Excellent verbal and written communication skills
- Excellent organizational skills
- Good interpersonal skills (interfacing with multiple people/personalities)
- Expertise with Adobe and Microsoft Office programs
- Experience with ERP systems (ex. Macola)
- Exposure to project management activities is a plus
- Light work including moving objects up to 20lbs
- Sedentary work primarily involving sitting/standing
Years' Experience: 1+ Year
Education: High School Diploma. Associates Degree
A Little Bit About Us:
Amphenol PCD, a subsidiary of Amphenol Corporation, is one of the world's leading suppliers of interconnect products for Military, Commercial Aerospace and Industrial applications. Located north of Boston in Beverly, Massachusetts, we design and manufacture a wide range of products - System Attachments, Junction Modules, Relay Sockets, Terminal Blocks, Rectangular & Circular Connectors, and Cable Assemblies & Adapters. With facilities in North America and Asia, Amphenol PCD products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems.
Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).
Amphenol PCD is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
This organization participates in E-Verify.
Engineering Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Job Type: **Engineering/Engineering Support**
Pay Range **$35.37 to $4.85**
Location **Colorado Springs, CO**
Date First Posted **7/9/25**
Applications are being accepted through: 7/18/25
_*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted._
**Engineering Support Specialist**
This position will be filled at either the **Specialist ( 35.37 to 40.67)** OR **Senior ( 39.00 to 44.85)** level based on the qualifications of the successful candidate.
As an **Engineering Support Specialist** , you'll be an expert in the design of electric utility infrastructure and pole attachments to include third-party attachments while serving as the first point of contact for Colorado Springs Utilities' customers (residential, commercial, and developers) electric and pole attachment requests. You'll also have the opportunity to oversee projects spanning from large land development to relocating electric infrastructure per requests from the City of Colorado Springs and Colorado Department of Transportation.
**What Else Will You be Doing?**
+ Completes pole attachment post inspections in support of Colorado Springs Utilities' Fiber
+ Completes communication pole attachment requests, including performing overhead SAG calculations, verifying existing attachment heights while calculating new proposed attachment heights, and completing pole replacement designs as needed by NESC and Colorado Springs Utilities' construction standards
+ Prepares drawings (AutoCAD or related applications) and materials specifications, and ensures that project materials meet specifications
+ Performs field site assessments, staking, and final field checks in potentially hazardous situations around energized lines and equipment and combustible commodities
+ Reviews drawings for land/subdivision development and discusses existing layouts and work with customers
+ Serves as a subject matter expert during design and construction phases, including reviewing contracts, understanding and interpreting tariffs, costs, preparing time and material estimates, and reviewing and designing projects using AutoCAD and other engineering applications
+ Acquires field data, conducts construction staking, data reduction and review
+ Manages engineering projects including analyzing and determining scope, methods of construction, material usage, schedules, and coordination with internal and external agencies
+ Reviews, analyzes, and resolves customer requests and determines the most cost-effective means to remedy situations
+ Coordinates aspects of engineering and/or construction projects, including records research, coordinating utility locates, field verification, preliminary and final design, stakeholder engagement, and construction support
+ Drafts and designs utility mains and service lines, and digitizes designs into databases
+ Supports professional engineers in the preparation of plans, designs, and analyses, and develops and maintains cost estimates, drafting, and work schedules
**Who You Are**
+ Associate's Degree in Electrical, Mechanical, or Civil Engineering from an accredited university OR completion of an apprenticeship program is **_valued_**
+ Generally, two-plus years (Specialist) or five-plus years (Senior) of demonstrated experience in an engineering or engineering support capacity
+ Proficiency with AutoCAD
+ Possession of a valid, unrestricted driver's license is **_required_** - this job requires operating Colorado Springs Utilities' vehicles
The military job codes/duty codes most closely related to this role include: 120A, 12A, 51S, 881A, 32E1, 32E2, 32E3, 32E4, 32EX, 5311, 5904, 5310, 122, 5960, 8004, 144, 1301, 1302, 1310, 2070, 6004, 6005, 9620, 9622, 9624, 9626, 9630, 9631, 9632
**Our Commitment to Our Employees**
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important - we prove it! That's why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
+ Time Off - Because everybody needs time off to recharge
+ Vacation - New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
+ Personal Leave -3 days per year of personal leave
+ Paid Holidays -12 paid holidays per year
+ Sick Leave - Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
+ Vacation Buy - Purchase up to 40 hours of additional vacation time
+ Pension Plan - Looking forward to a comfortable lifestyle once you're done working? The Colorado Public Employees' Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire
+ Medical - Select from three comprehensive medical plans, starting at 0 per month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date)
+ Wellness Program - Voluntary wellness program that allows you and your spouse to each earn up to 500 to use towards healthcare expenses, 100 in Visa gift cards, and up to 400 in gym membership reimbursements
+ Dental - Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)
+ Vision - Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)
+ Retirement Saving Programs - Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare's Roth IRA and 457 plans
+ Disability Coverage - Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)
+ Employee Assistance Program (EAP) - Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
+ Long-Term Care Insurance (LTC) - Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)
+ Life Insurance - Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)
+ Tuition Reimbursement - Employees are eligible to receive up to 5,250 annually for Tuition Reimbursement
+ Qualifying Public Service Employer - Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program
**_ATTENTION_** **_:_**
+ _All positions will be posted for a minimum of 5 calendar days._
+ _Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate._
+ _Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas._ **_All eligible applicants must be authorized to work in the United States and work authorization must not be based on any work visa._**
**Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer.** Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities' effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.
For more information regarding applicant rights, visit Accommodations** . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at or by calling . This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.
**E-Verify and Right to Work Notice** . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1- . TDD for the hearing impaired is 1- . In the Washington, D.C., area, please call , TDD Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.
**Have a question?** If you have a question about a position or need assistance from a recruiter, email us at or call .
Job Type: Engineering/Engineering Support
Engineering Support Technician
Posted 11 days ago
Job Viewed
Job Description
TTI Consumer Power Tools, Inc., has an opening in its Anderson, SC office for an **Engineering Support Technician** . We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.
**RESPONSIBILITIES:**
+ Process Engineering Change Notices.
+ Create SAP documents for approved Engineering Documentation.
+ Work with Technical Publications to build Replacement Parts Lists and Diagrams
+ Track and publish ECN status.
+ Other duties as assigned.
**REQUIREMENTS:**
+ Must be focused with extreme attention to detail and accuracy
+ Minimum one year of experience working with Engineering/Manufacturing Documentation
+ Working knowledge manufacturing product structure.
+ Familiarity working in TeamCenter and 3D CAD programs.
+ Must be proficient in Microsoft Office.
+ Must be familiar with SAP and Oracle MRP systems
+ Team Player is a must
+ Fast-paced Environment
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call . This number is only for technical accessibility issues, not general employment or job posting inquiries.
QRS Engineering Technical Support
Posted 4 days ago
Job Viewed
Job Description
QRS Engineering Technical Support
Job Locations
US-VA-Portsmouth
ID
2025-2255
Category
Information Technology
Position Type
Regular Full-Time
FLSA Status
Exempt
Overview
The United States Coast Guard (USCG) Command, Control, Communications, Computers, Cyber, and Intelligence (C5I) Service Center has been structured to deliver technology solutions for mission success by virtue of its six Product Lines and five Shared Service Divisions. The C5I community, through the CYBER-CIO-C4IT Transformation, is now better aligned with the Mission Support Business Model to more efficiently manage C5I assets over their full life cycle.
The QRS Engineering Technician provides logistical life cycle support of equipment/systems during the O&M, and disposition phases of the system development life cycle. The QRS Technician shall be able to track and utilize USCG logistical and support tools such as CGFixIT (Remedy), EAL, ALMIS, SFLC Central and NESSS. Performance under this program requires a significant level of technical competence combined with a thorough understanding and recent experience with systems and equipment currently installed and in operation aboard the U.S. Coast Guard Cutters (USCGC) fleet and U.S. Coast Guard (USCG) shore commands.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Provide depot level equipment/system troubleshooting support to resolve trouble tickets, work orders and CASREPs generated from the USCG Centralized Service Desk utilizing, monitoring and updating CGFixIT (Remedy) or the Equipment Asset Log (EAL) application support tools.
* Provide equipment/system on-site technical support for analysis and/or repair requirements. Contractor shall also provide After Action report within five (5) days after site visit.
* Provide remote troubleshooting support, as appropriate, for identifying repair requirements.
* Provide a weekly status report of all MF/HF Comms Incidents/Work Orders/CASREPs that the contractor is actively supporting (CDRL A004).
* Provide SME support for MF/HF RF Communications, voice and data distribution systems, USCG shipboard and shore-based HF/MF voice and data system cabling.
* Provide support of Automatic Link Establishment (ALE) operations and functions for USCG HF radios.
* Provide support of MICOM 3T, RT9000 and TMR-90 radios including the utilization of HF base radio code plugs and standardized ALE frequencies used in the U.S. Customs & Border Protection (CBP) COTHEN ALE Network.
* Provide SME support for OTAR procedures for rekeying Coast Guard radios using Key Management Facilities (KMF). Inform the COR to gain approval of any onsite visit requirement, and submit a formal USCG visit request with a copy to the COR. The request shall provide the names and security clearance information of each individual expected to participate in the visit, a primary and alternate visit schedule, as well as any special requests to the Unit required for the casualty correction visit. The Government reserves the right to revise QRS locations/visits, as demand occurs. If the newly found fault incurs any additional cost (extra days on site), the Contractor shall immediately notify COR for approval prior to performing work. Conduct remote troubleshooting and assist local technicians to affect repairs.
* Notify and receive authorization from the COR and support personnel for BOD-FCDS when remote analysis indicates a requirement for the Contractor to go onsite to continue troubleshooting efforts.
* Duties shall include, but are not limited to the following Ancillary Comms systems:
o 00069-SDX (V) SATELLITE DATA EXCHANGE SYSTEM
o 00069-URG-III HF COMMUNICATIONS SYSTEM
o 00069-TMR-90 (V) HF COMMUNICATIONS SYSTEM
o 8000/8100 (Series) DIGITAL VIDEO RECORDER
o AN/ARC-164 UHF/AM TRANSCEIVER
o AN/SRA-49/A/B/50/A/B/C HF ANTENNAS/COUPLERS
o AN/USC-43(V) SECURE VOICE SYSTEMS
o AN/GRR-24 UHF RECEIVERS
o AN/SRA-12(C) MF/HF ANTENNAS/COUPLERS
o AN/GRC-211 VHF TRANSCEIVERS
o AN/PRC-117F/G UHF TRANSCEIVER
o AN/PRC-150 HF TRANSCEIVER
o AN/PRC-152 VHF/UHF
o AN/PSC-5D VHF/UHF TRANSCEIVER
o AN/SSR-1/1A UHF SATELLITE RECEIVERS
o AN/WSC-3(V) 6/7/8 UHF TRANSCEIVERS
o AN/WSC-3A SATELLITE TRANSCEIVERS
o AN/WSC-3(V) 7 LINK 11 UHF TRANSCEIVERS
o AN/URC-116(V) 5 HF TRANSCEIVERS
o AN/SRC-67(V) HF TRANSCEIVER SYSTEM
o AP 5160-8500/VLX 9500/VHF5160 VHF TRANSCEIVERS
o ASTRO SPECTRA VHF/UHF TRANSCEIVER
o BOAT CREW COMMS SY INTERNAL COMMS
o C-10315/U SECURE VOICE SYSTEM
o C-10316 SECURE VOICE SYSTEM
o C-11922/U RED HANDSET
o C-7594A SECURE VOICE SYSTEM
o CFHN-KDF-580 MF/HF ADF
o CU-9125 HF COUPLER
o CU-2430 HF COUPLER
o CU-9150 HF COUPLER
o ECE-P/S ENVIRONMENTAL COUPLER ENCLOSURES
o FBB500 INMARSAT
o FM-8900 VHF DSC TRANSCEIVER
o F-9800 HF PRE/POST SELECTOR
o GX-1250SA VHF TRANSCEIVER
o GX-1260S VHF TRANSCEIVER
o GX-234LS VHF TRANSCEIVER
o GX-23005 VHF TRANSCEIVER
o GX-2300S VHF TRANSCEIVER
o GX-2320V VHF TRANSCEIVER
o GX-2330S VHF TRANSCEIVER
o GX-2340S VHF TRANSCEIVER
o GX-5500S VHF TRANSCEIVER
o HM870-1206R EMERGENCY BEACON
o HORIZON NOVA VHF TRANSCEIVER
o HORIZON ECLIPSE VHF TRANSCEIVER
o HORIZON INTREPID VHF TRANSCEIVER
o IC-A110 VHF TRANSCEIVER
o IC-M12C VHF TRANSCEIVER
o IC-M45 VHF TRANSCEIVER
o IC-M120 VHF TRANSCEIVER
o IC-M127 VHF TRANSCEIVER
o IC-M56 VHF TRANSCEIVER
o IC-M100 VHF TRANSCEIVER
o IC-M125 VHF TRANSCEIVER
o IC-M302 VHF TRANSCEIVER
o IC-M304 VHF TRANSCEIVER
o ICOM VHF TRANSCEIVER
o IRIDIUM/9505/9505A SATCOM
o KWR-46 CRYPTO
o KY-58 CRYPTO
o KY-99 CRYPTO
o KIV-7 CRYPTO
o KVH V7 (11) INMARSAT
o LPA 9600 HF 1KW TRANSMITTER
o LST-5C UHF SATELLITE TRANSCEIVERS
o MICOM 2-R HF TRANSCEIVER
o MICOM 2TS HF TRANSCEIVER
o MICOM 3TS HF TRANSCEIVER
o MSR-4050 HF TRANSMITTERS
o NEXLOG 725 DIGITAL VOICE LOGGER
Inform the COR to gain approval of any onsite visit requirement, and submit a formal USCG visit request with a copy to the COR. The request shall provide the names and security clearance information of each individual expected to participate in the visit, a primary and alternate visit schedule, as well as any special requests to the Unit required for the casualty correction visit. The Government reserves the right to revise QRS locations/visits, as demand occurs. If the newly found fault incurs any additional cost (extra days on site), the Contractor shall immediately notify COR for approval prior to performing work.
NON-ESSENTIAL DUTIES:
Other duties and responsibilities as assigned.
REQUIRED SKILLS:
Experience, Education and Licensure:
* 10 years of experience with troubleshooting and maintaining DHS or DOD equipment.
Certifications/Qualifications:
* Preferred that the candidate shall have completed a college electronics course curriculum with award of a BSEET/BSEE or achieved certification in an advanced electronics program from a technical school.
SUPERVISORY RESPONSIBILITIES:
None.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
$80-91k/annually
QRS Engineering Technical Support
Posted 5 days ago
Job Viewed
Job Description
The United States Coast Guard (USCG) Command, Control, Communications, Computers, Cyber, and Intelligence (C5I) Service Center has been structured to deliver technology solutions for mission success by virtue of its six Product Lines and five Shared Service Divisions. The C5I community, through the CYBER-CIO-C4IT Transformation, is now better aligned with the Mission Support Business Model to more efficiently manage C5I assets over their full life cycle.
The QRS Engineering Technician provides logistical life cycle support of equipment/systems during the O&M, and disposition phases of the system development life cycle. The QRS Technician shall be able to track and utilize USCG logistical and support tools such as CGFixIT (Remedy), EAL, ALMIS, SFLC Central and NESSS. Performance under this program requires a significant level of technical competence combined with a thorough understanding and recent experience with systems and equipment currently installed and in operation aboard the U.S. Coast Guard Cutters (USCGC) fleet and U.S. Coast Guard (USCG) shore commands.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide depot level equipment/system troubleshooting support to resolve trouble tickets, work orders and CASREPs generated from the USCG Centralized Service Desk utilizing, monitoring and updating CGFixIT (Remedy) or the Equipment Asset Log (EAL) application support tools.
• Provide equipment/system on-site technical support for analysis and/or repair requirements. Contractor shall also provide After Action report within five (5) days after site visit.
• Provide remote troubleshooting support, as appropriate, for identifying repair requirements.
• Provide a weekly status report of all MF/HF Comms Incidents/Work Orders/CASREPs that the contractor is actively supporting (CDRL A004).
• Provide SME support for MF/HF RF Communications, voice and data distribution systems, USCG shipboard and shore-based HF/MF voice and data system cabling.
• Provide support of Automatic Link Establishment (ALE) operations and functions for USCG HF radios.
• Provide support of MICOM 3T, RT9000 and TMR-90 radios including the utilization of HF base radio code plugs and standardized ALE frequencies used in the U.S. Customs & Border Protection (CBP) COTHEN ALE Network.
• Provide SME support for OTAR procedures for rekeying Coast Guard radios using Key Management Facilities (KMF). Inform the COR to gain approval of any onsite visit requirement, and submit a formal USCG visit request with a copy to the COR. The request shall provide the names and security clearance information of each individual expected to participate in the visit, a primary and alternate visit schedule, as well as any special requests to the Unit required for the casualty correction visit. The Government reserves the right to revise QRS locations/visits, as demand occurs. If the newly found fault incurs any additional cost (extra days on site), the Contractor shall immediately notify COR for approval prior to performing work. Conduct remote troubleshooting and assist local technicians to affect repairs.
• Notify and receive authorization from the COR and support personnel for BOD-FCDS when remote analysis indicates a requirement for the Contractor to go onsite to continue troubleshooting efforts.
• Duties shall include, but are not limited to the following Ancillary Comms systems:
o 00069-SDX (V) SATELLITE DATA EXCHANGE SYSTEM
o 00069-URG-III HF COMMUNICATIONS SYSTEM
o 00069-TMR-90 (V) HF COMMUNICATIONS SYSTEM
o 8000/8100 (Series) DIGITAL VIDEO RECORDER
o AN/ARC-164 UHF/AM TRANSCEIVER
o AN/SRA-49/A/B/50/A/B/C HF ANTENNAS/COUPLERS
o AN/USC-43(V) SECURE VOICE SYSTEMS
o AN/GRR-24 UHF RECEIVERS
o AN/SRA-12(C) MF/HF ANTENNAS/COUPLERS
o AN/GRC-211 VHF TRANSCEIVERS
o AN/PRC-117F/G UHF TRANSCEIVER
o AN/PRC-150 HF TRANSCEIVER
o AN/PRC-152 VHF/UHF
o AN/PSC-5D VHF/UHF TRANSCEIVER
o AN/SSR-1/1A UHF SATELLITE RECEIVERS
o AN/WSC-3(V) 6/7/8 UHF TRANSCEIVERS
o AN/WSC-3A SATELLITE TRANSCEIVERS
o AN/WSC-3(V) 7 LINK 11 UHF TRANSCEIVERS
o AN/URC-116(V) 5 HF TRANSCEIVERS
o AN/SRC-67(V) HF TRANSCEIVER SYSTEM
o AP 5160-8500/VLX 9500/VHF5160 VHF TRANSCEIVERS
o ASTRO SPECTRA VHF/UHF TRANSCEIVER
o BOAT CREW COMMS SY INTERNAL COMMS
o C-10315/U SECURE VOICE SYSTEM
o C-10316 SECURE VOICE SYSTEM
o C-11922/U RED HANDSET
o C-7594A SECURE VOICE SYSTEM
o CFHN-KDF-580 MF/HF ADF
o CU-9125 HF COUPLER
o CU-2430 HF COUPLER
o CU-9150 HF COUPLER
o ECE-P/S ENVIRONMENTAL COUPLER ENCLOSURES
o FBB500 INMARSAT
o FM-8900 VHF DSC TRANSCEIVER
o F-9800 HF PRE/POST SELECTOR
o GX-1250SA VHF TRANSCEIVER
o GX-1260S VHF TRANSCEIVER
o GX-234LS VHF TRANSCEIVER
o GX-23005 VHF TRANSCEIVER
o GX-2300S VHF TRANSCEIVER
o GX-2320V VHF TRANSCEIVER
o GX-2330S VHF TRANSCEIVER
o GX-2340S VHF TRANSCEIVER
o GX-5500S VHF TRANSCEIVER
o HM870-1206R EMERGENCY BEACON
o HORIZON NOVA VHF TRANSCEIVER
o HORIZON ECLIPSE VHF TRANSCEIVER
o HORIZON INTREPID VHF TRANSCEIVER
o IC-A110 VHF TRANSCEIVER
o IC-M12C VHF TRANSCEIVER
o IC-M45 VHF TRANSCEIVER
o IC-M120 VHF TRANSCEIVER
o IC-M127 VHF TRANSCEIVER
o IC-M56 VHF TRANSCEIVER
o IC-M100 VHF TRANSCEIVER
o IC-M125 VHF TRANSCEIVER
o IC-M302 VHF TRANSCEIVER
o IC-M304 VHF TRANSCEIVER
o ICOM VHF TRANSCEIVER
o IRIDIUM/9505/9505A SATCOM
o KWR-46 CRYPTO
o KY-58 CRYPTO
o KY-99 CRYPTO
o KIV-7 CRYPTO
o KVH V7 (11) INMARSAT
o LPA 9600 HF 1KW TRANSMITTER
o LST-5C UHF SATELLITE TRANSCEIVERS
o MICOM 2-R HF TRANSCEIVER
o MICOM 2TS HF TRANSCEIVER
o MICOM 3TS HF TRANSCEIVER
o MSR-4050 HF TRANSMITTERS
o NEXLOG 725 DIGITAL VOICE LOGGER
Inform the COR to gain approval of any onsite visit requirement, and submit a formal USCG visit request with a copy to the COR. The request shall provide the names and security clearance information of each individual expected to participate in the visit, a primary and alternate visit schedule, as well as any special requests to the Unit required for the casualty correction visit. The Government reserves the right to revise QRS locations/visits, as demand occurs. If the newly found fault incurs any additional cost (extra days on site), the Contractor shall immediately notify COR for approval prior to performing work.
NON-ESSENTIAL DUTIES:
Other duties and responsibilities as assigned.
REQUIRED SKILLS:
Experience, Education and Licensure:
• 10 years of experience with troubleshooting and maintaining DHS or DOD equipment.
Certifications/Qualifications:
• Preferred that the candidate shall have completed a college electronics course curriculum with award of a BSEET/BSEE or achieved certification in an advanced electronics program from a technical school.
SUPERVISORY RESPONSIBILITIES:
None.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
Salary
$80-91k/annually
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QRS Engineering Technical Support
Posted today
Job Viewed
Job Description
The United States Coast Guard (USCG) Command, Control, Communications, Computers, Cyber, and Intelligence (C5I) Service Center has been structured to deliver technology solutions for mission success by virtue of its six Product Lines and five Shared Service Divisions. The C5I community, through the CYBER-CIO-C4IT Transformation, is now better aligned with the Mission Support Business Model to more efficiently manage C5I assets over their full life cycle. The QRS Engineering Technician provides logistical life cycle support of equipment/systems during the O&M, and disposition phases of the system development life cycle. The QRS Technician shall be able to track and utilize USCG logistical and support tools such as CGFixIT (Remedy), EAL, ALMIS, SFLC Central and NESSS. Performance under this program requires a significant level of technical competence combined with a thorough understanding and recent experience with systems and equipment currently installed and in operation aboard the U.S. Coast Guard Cutters (USCGC) fleet and U.S. Coast Guard (USCG) shore commands.
Essential Duties And Responsibilities:
- Provide depot level equipment/system troubleshooting support to resolve trouble tickets, work orders and CASREPs generated from the USCG Centralized Service Desk utilizing, monitoring and updating CGFixIT (Remedy) or the Equipment Asset Log (EAL) application support tools.
- Provide equipment/system on-site technical support for analysis and/or repair requirements. Contractor shall also provide After Action report within five (5) days after site visit.
- Provide remote troubleshooting support, as appropriate, for identifying repair requirements.
- Provide a weekly status report of all MF/HF Comms Incidents/Work Orders/CASREPs that the contractor is actively supporting (CDRL A004).
- Provide SME support for MF/HF RF Communications, voice and data distribution systems, USCG shipboard and shore-based HF/MF voice and data system cabling.
- Provide support of Automatic Link Establishment (ALE) operations and functions for USCG HF radios.
- Provide support of MICOM 3T, RT9000 and TMR-90 radios including the utilization of HF base radio code plugs and standardized ALE frequencies used in the U.S. Customs & Border Protection (CBP) COTHEN ALE Network.
- Provide SME support for OTAR procedures for rekeying Coast Guard radios using Key Management Facilities (KMF).
- Inform the COR to gain approval of any onsite visit requirement, and submit a formal USCG visit request with a copy to the COR. The request shall provide the names and security clearance information of each individual expected to participate in the visit, a primary and alternate visit schedule, as well as any special requests to the Unit required for the casualty correction visit. The Government reserves the right to revise QRS locations/visits, as demand occurs. If the newly found fault incurs any additional cost (extra days on site), the Contractor shall immediately notify COR for approval prior to performing work.
- Conduct remote troubleshooting and assist local technicians to affect repairs.
- Notify and receive authorization from the COR and support personnel for BOD-FCDS when remote analysis indicates a requirement for the Contractor to go onsite to continue troubleshooting efforts.
Duties shall include, but are not limited to the following Ancillary Comms systems:
- 00069-SDX (V) SATELLITE DATA EXCHANGE SYSTEM
- 00069-URG-III HF COMMUNICATIONS SYSTEM
- 00069-TMR-90 (V) HF COMMUNICATIONS SYSTEM
- 8000/8100 (Series) DIGITAL VIDEO RECORDER
- AN/ARC-164 UHF/AM TRANSCEIVER
- AN/SRA-49/A/B/50/A/B/C HF ANTENNAS/COUPLERS
- AN/USC-43(V) SECURE VOICE SYSTEMS
- AN/GRR-24 UHF RECEIVERS
- AN/SRA-12(C) MF/HF ANTENNAS/COUPLERS
- AN/GRC-211 VHF TRANSCEIVERS
- AN/PRC-117F/G UHF TRANSCEIVER
- AN/PRC-150 HF TRANSCEIVER
- AN/PRC-152 VHF/UHF
- AN/PSC-5D VHF/UHF TRANSCEIVER
- AN/SSR-1/1A UHF SATELLITE RECEIVERS
- AN/WSC-3(V) 6/7/8 UHF TRANSCEIVERS
- AN/WSC-3A SATELLITE TRANSCEIVERS
- AN/WSC-3(V) 7 LINK 11 UHF TRANSCEIVERS
- AN/URC-116(V) 5 HF TRANSCEIVERS
- AN/SRC-67(V) HF TRANSCEIVER SYSTEM
- AP 5160-8500/VLX 9500/VHF5160 VHF TRANSCEIVERS
- ASTRO SPECTRA VHF/UHF TRANSCEIVER
- BOAT CREW COMMS SY INTERNAL COMMS
- C-10315/U SECURE VOICE SYSTEM
- C-10316 SECURE VOICE SYSTEM
- C-11922/U RED HANDSET
- C-7594A SECURE VOICE SYSTEM
- CFHN-KDF-580 MF/HF ADF
- CU-9125 HF COUPLER
- CU-2430 HF COUPLER
- CU-9150 HF COUPLER
- ECE-P/S ENVIRONMENTAL COUPLER ENCLOSURES
- FBB500 INMARSAT
- FM-8900 VHF DSC TRANSCEIVER
- F-9800 HF PRE/POST SELECTOR
- GX-1250SA VHF TRANSCEIVER
- GX-1260S VHF TRANSCEIVER
- GX-234LS VHF TRANSCEIVER
- GX-23005 VHF TRANSCEIVER
- GX-2300S VHF TRANSCEIVER
- GX-2320V VHF TRANSCEIVER
- GX-2330S VHF TRANSCEIVER
- GX-2340S VHF TRANSCEIVER
- GX-5500S VHF TRANSCEIVER
- HM870-1206R EMERGENCY BEACON
- HORIZON NOVA VHF TRANSCEIVER
- HORIZON ECLIPSE VHF TRANSCEIVER
- HORIZON INTREPID VHF TRANSCEIVER
- IC-A110 VHF TRANSCEIVER
- IC-M12C VHF TRANSCEIVER
- IC-M45 VHF TRANSCEIVER
- IC-M120 VHF TRANSCEIVER
- IC-M127 VHF TRANSCEIVER
- IC-M56 VHF TRANSCEIVER
- IC-M100 VHF TRANSCEIVER
- IC-M125 VHF TRANSCEIVER
- IC-M302 VHF TRANSCEIVER
- IC-M304 VHF TRANSCEIVER
- ICOM VHF TRANSCEIVER
- IRIDIUM/9505/9505A SATCOM
Technical Support Engineering
Posted today
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineering, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Res ponse and Resolution:
-
Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future.
-
Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers.
-
Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level.
-
Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
-
Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues.
Readiness:
- Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). develops expert level competence on support topics.
Product/Process Improvement:
-
Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness.
-
Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements.
-
Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team.
-
Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes.
-
Translates feedback and creates processes and workflows for case resolution.
Business Integration:
- Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.
Other:
- Embody our culture and values ( values)
Qualifications
Required Qualifications:
-
Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
-
OR 5+ years of technical support, technical consulting experience, or information technology experience.
Other Requirements:
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Additional or Preferred Qualifications:
- Microsoft Technology Certifications
Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD $85,100 - $69,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 112,000 - 185,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications for the role until July 22, 2025.
#CES #CSS #AppsInfra #WindowsCommercial
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Technical Support Engineering
Posted 1 day ago
Job Viewed
Job Description
OverviewWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineering, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesResponse and Resolution:Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future.Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level.Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues. Readiness:Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). develops expert level competence on support topics. Product/Process Improvement:Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness.Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements.Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team.Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes.Translates feedback and creates processes and workflows for case resolution. Business Integration:Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy. Other:Embody our culture and values