190 Engineering jobs in Sterling Heights
ENGINEERING SUPERVISOR
Posted today
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Job Description
Engineering Supervisor
Description
Join the best game in town!
You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too!
We're hiring an Engineering Supervisor to join our team. In this role, you'll:
- Manage and provide guidance and direction to subordinates to ensure adherence to business plans and objectives.
- Ensure building codes, building standards and maintenance principles are maintained.
- Perform additional responsibilities as assigned.
Requirements
- Three years facilities engineering experience, or any other alternative deemed appropriate.
- High School Diploma.
- Skill in establishing and maintaining effective working relationships with staff.
- Knowledge in the use of hand and power tools.
- Ability to drive a truck and valid drivers license.
#J-18808-Ljbffr
Manager-Engineering
Posted today
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Job Description
Plan, direct, and coordinate engineering and corollary activities related to the operation, maintenance, and expansion of the water and wastewater systems jurisdictional to the GLWA through the direction of major functions including, but not limited to, construction inspections and engineering studies and designs.
Job Responsibilities:
- Manage and administer the operations of a facility or functional unit
- Manage and motivate a diverse workforce
- Effectively manage all assigned staff, daily assignments and provide on the job training
- Develop, recommend, and administer the annual operating and capital budgets for the unit to ensure expenditures are controlled, maintained, and approved
- Ensure that financial planning, performance measurement, and reporting are developed and in compliance with legislative requirements and are in support of the division's goals and objectives
- Ensure compliance with all corporate and legislative requirements to meet operational, environmental, health and safety standards, and ensures the effectiveness and compliance of maintenance and operations
- Liaise with elected officials, public, and represents the division on various committees managing complaints, requests for information, and safety concerns. Ability to drive a motor vehicle on all terrain
Required Education and Experience:
- Bachelor's degree in the related operational or functional fields, such as Engineering, Chemistry, Accounting, or Human Resources
- Five years of recent management and operational experience gained through progressively more responsible positions.
- Professional accreditation in an area related to the operational or functional field may be required for some specialty areas at the discretion of the GLWA Chief Executive Officer and Organizational Development Unit
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. This position requires extensive computer use and extended time seated in meetings. This position also requires the ability to walk throughout the plants and facilities.
Environmental Working Requirements:
May work in an office, plant, or field environment. This position requires the ability to work in all conditions involving exposure to outside elements and seasonal weather.
Other Requirements:
- Valid driver's License
Benefits:
Comprehensive benefits package effective the first of the month following 30 days of employment. This includes health, dental, vision, tuition reimbursement, and team member discount programs. Retirement and Retirement Health Savings are effective the first day of employment.
Note: Part-Time employment is not eligible for health benefits, however, is eligible to participate in the 457 Retirement Plan.
GLWA is an equal opportunity employer.
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Engineering Technician
Posted today
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Job Description
**Work Arrangement**
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Pontiac, MI on a full-time basis.
**The Role**
Utilizing the GMS Tools, the Team Leader will be responsible for leading day to day operations in a specified area. In this role, the individual selected will be responsible for meeting daily task requirements relative to test execution.
As a technician, this individual will report to the Group Leader of the area assigned, working closely with the Engineers, Calibrators, and Suppliers to support the testing requirements in the Engine Dyno Test Cells.
**What You'll Do (Responsibilities)**
+ Champion safety for themselves and others in all aspects of the work.
+ Attend and support various meetings as required.
+ Attend a support team meeting focusing on meeting team objectives & business goals.
+ Manage the flow of day-to- day operations & testing priorities.
+ Creating an inspiring team environment with an open communication culture.
+ Conduct a wide variety of procedural and non-procedural gasoline and diesel engine dynamometer testing as needed.
+ Collect, review, and validate testing data for accuracy and quality as needed.
+ Interface with product, and testing engineers on updates to new testing procedures, equipment, and methods.
+ Work closely with Lab Engineering & Instrumentation & Equipment teams to provide information and guidance relative to test cell status and performance.
+ Applying problem solving techniques to drive continuous improvement.
**This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate**
**Additional Job Description**
**Your Skills and Abilities (Required Qualifications)**
+ 2-year associate degree in mechanical/engineering field, or 5+ years of equivalent experience in a related field.
+ 2+ years of firsthand experience in the implementation of Lean Tools, (GMS)
+ 3+ years of demonstrated ability to install and remove engines on a dynamometer.
+ 3+ years of experience in hooking up instrumentation and performing diagnostics.
+ 3+ years of experience in engine component installation and replacement.
+ Problem solving and analytical skills.
+ Intimate understanding of Gasoline and/or Diesel internal combustion engines.
+ Mechanical and fabrication skills.
+ Ability to train others.
+ Strong written and oral communication skills.
+ Experience with PUMA, INCA, Indicom test bed software.
+ Aptitude in Microsoft applications such as Word, Excel, PowerPoint, Teams, Outlook etc.
+ Ability to work off shifts.
**What Will Give You a Competitive Edge (Preferred Qualifications)**
+ 5+ years of firsthand experience in Engine Development and/or Engine Validation Testing
+ 5+ years of experience in PUMA, INCA, & Indicom Test Bed Systems.
+ 5+ years of Welding and fabrication experience
**GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)**
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards Resources ( .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire ( .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email ( ) us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company ( Culture**
**How we hire? ( diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations ( policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Manufacturing Engineering
Posted 5 days ago
Job Viewed
Job Description
Responsible for Design for Manufacturing of major engineering projects involving part designs, injection molds, resin material, cost control and value optimization, injection modeling equipment, supplier management, and plant and manufacturing processes in a centralized manufacturing engineering environment where a considerable amount of creativity and initiative is exercised. Work collaboratively with a diverse group of engineers, cross-functional engineers, or other engineering support personnel to drive quality into part designs and manufacturing processes through the entire program development cycle from part surface creation to mold validation. Lead suppliers in the development of thermoplastic parts and molds that produce optimal assemblies in the support of the Production Part Approval Process. Lead suppliers in the development of optimized molding process conditions that yield high quality parts at reduced cycle times during mold variations. Up to two days remote work permitted.
**Additional Job Description**
**REQUIREMENTS:** Bachelor's degree in Plastics, Industrial Engineering, Mechanical Engineering, or related field of study. Three (3) years of experience as a Manufacturing Engineer, Senior Process Engineer, Junior Process Engineer or related occupation. Three (3) years of experience with injection molds including components and functions; and part design, tooling and process variables including cost and high quality strategies. Two (2) years of experience with Unigraphics NX; Injection mold filling analysis including Autodesk-Moldflow; and Injection modeling machines. One (1) year of experience with Class A surface appearance requirements in the automotive industry associate with as-molded, painted, chromed, and metalized parts.
#LI-DNI
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards Resources ( .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire ( .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email ( ) us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company ( Culture**
**How we hire? ( diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations ( policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
APUS Mechanical Engineering Supervisor (Automated Vehicle Engineering)
Posted 1 day ago
Job Viewed
Job Description
Daifuku Airport America Corporation (formally known as Jervis B. Webb) is a subsidiary of Daifuku North America a group company of Daifuku in Japan - the largest material handling company in the world. Our advanced systems move everything from car bodies at auto plants to luggage at airports to packaged goods at warehouses. We are known as experts in engineering, manufacturing, and servicing innovative automated materials handling systems including conveyors, automatic guided vehicles, automated storage & retrieval systems, and integrated controls.
The company is currently seeking an experienced Mechanical Engineering Supervisor.
The Engineering Supervisor, Smart Handling Mechanical reports to the AGV Engineer Manager for Smart Handling vehicle development. This role supervises, helps to direct, and participates in the design of Automatic Guided Vehicle (AGV) mechanical infrastructures - including, but not limited to vehicle frames and load handling frames - with a multidisciplinary development team including electrical, controls, and software disciplines. This position coordinates with the AGV Engineering Manager, other supervisors, and customers to design and develop quality products that meet the customers' needs. Additionally, this role interfaces with our manufacturing team to assist with fabrication questions and design for manufacturability. This position also participates in improvement recommendations related to productivity, cost reduction, and customer satisfaction. Translates technical requirements into actual vehicle mechanical architecture and design.
Responsibilities
Major Areas of Responsibility
- Review and interpret customers' project specifications.
- Provide structured and creative data analysis of customer's operational and financial data to identify performance improvement opportunities.
- Define scope of work and description of operation.
- Calculate equipment performance requirements.
- Calculate equipment performance capabilities.
- Create vehicle concept drawings, renderings, and illustrations.
- Create vehicle detailed design in 3D CAD.
- Create manufacturing details, drawings, and Bill of Materials (BOM).
- Create As-Built drawing packages.
- Manage budget, schedule, and scope of design.
- Participate in simulation/emulation as needed.
- Ensure that the vehicle mechanical components are designed to intended level of function, durability, and cost, with focus on deliverables.
- Investigate and specify third party components required to meet mechanical specifications.
- Prepare Request For Quote (RFQ) and specification documentation for equipment and machinery.
- Evaluate technical risk of the project(s).
- Identify and raise any issues that may impact project quality, scope, timing, or cost.
- Present material handling technical solution to customer and internal teams.
- Provide mentorship and building of the Smart Handling mechanical engineering team.
- Manage work assignments for the team.
- Make design decisions on designs in accordance with department guidelines.
- Recommend and implement product and process improvement.
- Contributes to team effort by accomplishing related results as needed.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Supervision - Knowledge and demonstration of work management, people management, and preliminary project management.
Skills & Abilities
- Time Management - Managing one's own time and the time of others.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Monitoring - Monitoring/Assessing performance of you, other individuals, or organizations to make improvements or take corrective action.
- Verbal and Written Expression and Recognition - The ability to listen to, understand and communicate information and ideas presented through spoken or written words and sentences.
- Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong.
- Bachelors Degree or equivalent work experience in manufacturing management role
- 5+ years of related experience, direct experience in mechanical machine design and/or Automatic Guided Vehicle design experience preferred.
- Proficient in Microsoft Office - MS Word, Excel, PowerPoint.
- Proficient in AutoDesk Vault
- Proficient in 3D mechanical design - AutoDesk Inventor preferred
- Proficient in AutoCad 2022 or later revisions
- Proficient in product engineering and machine design
- Remain stationary for 50% of the time; move/traverse throughout the office to access file cabinets and office equipment; operate a computer and other productivity machinery; inspect documents; communicate with others through talking/hearing; read/identify/assess forms and correspondence.
- Visits to customer locations may require negotiating through an industrial facility, including, but not limited to, conveyor systems requiring climbing access ladders, negotiation screen guards, catwalks, and lifting and/or carrying objects up to 40 lbs.
Daifuku Airport America Corporation is an Affirmative Action/Equal Opportunity Employer/Veterans/Disabled, and federal sub/contractor. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, marital status or medical condition. If you'd like to view a copy of the company's affirmative action plan or policy statement, please call .
Daifuku Airport America Corporation offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.
At this time our company only receives applications online. If you need assistance applying online to this position, please call and leave a message and your call will be returned.
Civil Engineering Principal
Posted 4 days ago
Job Viewed
Job Description
Civil Engineering Principal
Job Locations
US-MI-Wixom
Category
Civil
Type
Full-Time
Overview
At Civil & Environmental Consultants, Inc. (CEC), we're seeking an experienced Civil Engineering Principal to help lead and grow our Civil/Site Practice in the Detroit and surrounding areas. This is a high-impact leadership role for a driven professional who thrives on mentoring teams, building client relationships, and delivering exceptional results across a wide range of private and public sector projects.
You'll collaborate with senior management to shape the strategic direction of the practice-locally and regionally-while guiding clients through complex regulatory environments and ensuring technical excellence across every project phase.
Key Responsibilities:
- Lead and grow the Civil/Site Practice through business development and client relationship management.
- Guide clients through planning, permitting, design, and construction processes.
- Oversee proposal development, project budgeting, and quality assurance.
- Manage and mentor a team of engineers and project managers.
- Conduct performance reviews and support staff development goals.
- Collaborate with senior leadership on strategic initiatives and professional development programs.
- 15+ years of experience;
- Bachelor of Science in Civil Engineering degree;
- P.E. required (including registration in Michigan or the ability to obtain reciprocity);
- Technical design expertise, including site layout and test fits, grading, stormwater management, erosion & sedimentation control, and site utility design;
- Established client base;
- Established relationships with industry professionals and regulators;
- Proven experience in the management and development of a consulting engineering team; and
- Experience with varying types of private -sector projects such as commercial land development; renewable energy/power generation; industrial/manufacturing development; natural gas; public-sector projects for local and state agencies.
Additionally, Here's What We'd Love to See:
- Leadership roles within professional industry groups;
- In-depth understanding of local and state land development regulations and processes, including zoning, stormwater management, and erosion & sedimentation control;
- A portfolio or list of past projects outlining key design elements and your role in the projects; and
- Proven ability to build relationships, provide effective mentoring, and build team morale.
CEC Detroit was established in September 2024 as an extension of our Toledo, Ohio, operations which was established in 2011. Our growing team of engineers and scientists has deep local ties to sites and clients in Michigan. We have an excellent working knowledge of the regulations and have developed trusted relationships with regulators. Starting off strong with a deep bench in the solid waste and environmental compliance service areas, we are working to grow as a full-service office with capabilities that match our robust companywide service offerings.
We have experts! CEC is consistently ranked as a Top 500 Design Firm and Top 200 Environmental Firm by Engineering News-Record . We are looking for people who enjoy using their education and experience to solve difficult technical problems and work on interesting projects. You can accomplish this while working with a team of professionals who are equally motivated to provide high levels of service to our clients and to teach you along the way.
We have support! We have a variety of Employee Resource Groups, including CEC Community - focused on giving back to the communities in which we work; CEC Ignite - focused on helping professionals early in their careers to develop their pathway; CEC iDEA - focused on inclusion, diversity, equality, and acceptance; and CEC Women - focused on creating internal and external opportunities for women to network and leverage professional experience!
We care about our people! People and Culture are two of the five elements of our strategic plan. When you care about your people, they will want to grow a career with you - that is our goal. CEC offers you a small-firm work environment with large-firm opportunities. Not only will we help you develop professionally, but we will also provide an opportunity to become an owner of the firm and share in its success.
CEC offers a matching 401(k); profit sharing; a performance bonus; company stock; medical dental, and vision insurance; short and long-term disability; tuition assistance; professional development; and work-life balance.
CEC is an equal opportunity employer. We do not discriminate in recruiting, hiring or promotion based on race, color, religion, sex (including sexual orientation, gender identity or expression, transgender status), national origin, age, disability, protected veteran status or any other basis or characteristic prohibited by applicable federal, state, or local law.
THIRD PARTY RECRUITERS
If CEC has not expressly requested recruiting services or contractually engaged with you for recruiting services on a specific position, any resumes or candidate profiles sent to CEC shall be considered unsolicited. Therefore, any such submissions will be considered property of CEC, with no associated fees due to your firm.
Senior Support Engineering
Posted 4 days ago
Job Viewed
Job Description
Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work™." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Support Engineer who will provide advanced support and guidance to internal and external stakeholders to help resolve complex technical issues, mentor junior team members, and drive product improvements. If you love technology, and are keen to join an industry leader - we would love to hear from you!
What you'll do:
As a Senior Support Engineer your key area of responsibility will be to build a strong relationship with stakeholders, proactively addressing their needs and ensuring satisfaction, creating and maintaining documentation, and monitoring system performance to identify trends. Additionally, the Senior Support Engineering role will troubleshoot software, hardware or embedded systems and analyze system performance. You will need to work closely with engineering and product management to report bugs, provide feedback on product functionality, and advocate for customer needs in product development.
To be successful in this role you will be able to be a strong team player with excellent collaboration skills and able to engage with colleagues at all levels of the organization to drive results and improve processes. In addition, the successful candidate will have exceptional verbal and written communication skills, enabling clear and effective communication with both technical and non-technical audiences.
How you'll make an impact:
- Provide timely and effective technical support to internal and external stakeholders, resolving issues related to software or embedded products. Able to handle escalated and complex technical issues that require in-depth analysis and advanced troubleshooting skills.
- Employ a proactive approach to troubleshooting by anticipating potential issues and addressing them before they impact stakeholders.
- Clearly communicate complex technical information, and provide solutions for high-impact problems that may affect multiple stakeholders.
- Propose actionable solutions and process improvements that streamline support operations, enhance response times, and improve customer satisfaction. This may include the introduction of new tools, techniques, or optimization of internal processes and procedures in order to improve overall efficiency.
- Gather and evaluate relevant information to analyze symptoms and resolve complex technical hardware and software issues.
- Leverage insights gained from support interactions to collaborate with other subject matter experts, driving continuous improvements in the reliability and operability of Geotab products.
- Mentor new or junior support engineering team members, providing guidance on best practices, troubleshooting techniques, and customer interaction skills.
- Participate in new product development testing as needed, providing valuable feedback on functionality, usability, and potential improvements based on real-world scenarios.
- Provide on-site support to resellers and customers when applicable, delivering hands-on assistance to ensure optimal product performance and customer satisfaction.
- Serve as a subject matter expert in specific products, technologies, or systems.
- Create and maintain comprehensive documentation, including troubleshooting guides, process documentation, and knowledge base articles. Share insights and improvements with the team.
- Work closely with engineering and product management to report bugs, provide feedback on product functionality, and advocate for customer needs in product development.
- Proactively monitor system performance, analyzing data to predict and prevent potential issues. Deliver insightful reports to leads and management, empowering data-driven decisions that optimize system stability and efficiency.
- Engage in ongoing training and research to stay current with new and existing Geotab products and accessories, ensuring expertise in the latest technologies and features.
- Support Geotab global strategic initiatives.
- Participate in a 24x7 on-call rotating schedule (if applicable).
- Post-Secondary Diploma/Degree specialization in Computer Science, Electrical, Software Engineering or a related field.
- 3-5 years experience in an Engineering Support role within a technical or engineering organization.
- Familiarity of current technology trends and industry best practices is an asset.
- High accuracy and meticulous attention to detail in troubleshooting and documentation to ensure quality and reliability in support interactions.
- Entrepreneurial mindset with the ability to thrive in a flat organizational structure, demonstrating initiative and innovation in problem-solving.
- Highly organized, capable of managing multiple tasks and projects simultaneously while maintaining focus on priorities.
- Advanced technical skills across a range of technologies, with proven ability to troubleshoot complex issues involving software, hardware, or embedded systems.
- Proficient in programming and scripting languages such as SQL, Python, PowerShell, JavaScript, and C#, with advanced skills in Excel for data analysis and reporting.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.
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Director, Quality Engineering
Posted 25 days ago
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Job Description
Join to apply for the Director, Quality Engineering role at WorkWave Join to apply for the Director, Quality Engineering role at WorkWave This range is provided by WorkWave. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $180,000.00/yr - $225,000.00/yr The Director, Quality Engineering is responsible for driving the strategy across the company's product suite to ensure the timely delivery of high quality software products and solutions to the market. This position will work closely with developer and testing roles in the department, while leading automation and performance engineers who are dedicated to the successful execution of the company's quality delivery model. WHAT YOU'LL DO: Lead the vision and strategy to define, socialize and implement the enterprise strategy and roadmap for quality engineering, test automation and performance testing Identify and implement the standardization of tools and frameworks for test automation and performance testing needs in support of the overall product delivery organization through the continuous research of market best practices Define the metrics and criteria for all non-functional requirements including availability, reliability, quality, performance and security in collaboration with the appropriate internal stakeholders Implement and manage a test plan, execution and reporting framework that is used by all product delivery teams Collaborate and partner with the infrastructure team to meet the required infrastructure needs, test environments and VMs, ensuring the timely availability of required hardware and software resources Lead and oversee the guidance provided on tools, techniques for automated API tests and improved code coverage; extend support to product teams wherever necessary Establish and assure leadership adherence to budgets, schedules, work plans, and performance requirements Collaborate with senior management and executives to define and ensure success of department strategy Provide managerial direction and oversee all aspects of performance management for direct reports. Measure and hold direct reports accountable for meeting defined performance standards; provide feedback to employees; ensure management team is defining and holding teams accountable for all aspects of performance management of direct reports Oversee and hold management accountable for all Human Resources-related managerial functions and responsibilities associated with hiring, compensation management, employment relations, and termination of employees. Oversee the identification and hiring of new employees Oversee and ensure the development of team members; provides coaching to employees through their personal growth in: functional expertise, communication skills, and ability to effectively interact with clients and peers. Identify and develop future leaders. Provide strategic influence to internal peers and industry groups Serve as an escalation point for complex issues; provide guidance and resources to assist with resolution of issues, and removing obstacles for team Work with the leadership to plan and set the strategic vision, organizational structure, operating policies and procedures and management practices to ensure department delivers operational excellence Evaluate the process and procedures used by the team; Identify opportunities for process improvement and greater efficiency, and serve as an advocate for change. Work collaboratively across departments with leaders WHAT YOU'LL BRING: 10+ years of experience in related field Minimum 8 years prior experience in agile and scrum methodologies. Experienced in the use of metrics to drive high velocity of outcomes while ensuring that all outcomes meet the definition of done Exceptional collaboration skills, applied successfully within a team as well as other areas Exceptional problem solving, critical thinking, and analytical skills Ability to handle multiple competing priorities in a fast-paced environment Experience in communicating with customers a must Ability to articulate ideas to both technical and non-technical audiences Exceptional ability to self-motivate and direct Superior analytical, evaluative and problem-solving skills Ability to motivate in a team-oriented, collaborative environment Entrepreneurial personality strong sense of urgency Enthusiasm and ability to mentor less experienced team members Bachelor degree in a technical field such as Computer Science, Computer Engineering, or Electrical Engineering WHAT YOU SHOULD KNOW ABOUT US: We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses We openly accept others as they are and build strong partnerships based on trust Teamwork and collaboration is key to help our colleagues and customers solve their challenges Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority A GLOBAL COMPANY WITH A LOCAL PRESENCE: We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other RELAX, WE'VE GOT YOU COVERED: Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND. Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays Up to 4 weeks paid bonding leave Tuition reimbursement Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! 24/7 access to virtual medical care with Teladoc Quarterly awards based on peer nominations Regional discounts and perks Opportunities to participate in charitable events and give back to the community GROW WITH US: We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! 10 Time winner of Best Place to Work in New Jersey by NJBiz! WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. In our dedication to salary transparency, we provide a compensation range for roles, which is a base salary plus a 25% bonus. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at WorkWave by 2x Sign in to set job alerts for “Director Quality Engineering” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Support Engineering Manager
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Job Description
Join to apply for the Support Engineering Manager role at Canonical .
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, as well as industry leaders across sectors. The company is pioneer in global distributed collaboration, with 1200+ colleagues in 75+ countries and few office-based roles. Teams meet 2-4 times yearly in interesting locations worldwide to align on strategy and execution.
The company is founder-led, profitable, and growing.
Our regional Support Managers lead world-class Support teamssolving deep technical problems for customers worldwide on Ubuntu Server, Desktop, and public cloud. They demonstrate customer focusensuring customer satisfactionand technical excellencekeeping the support team updated with our technology and performing sound troubleshooting. We seek managers for both our Cloud Support Group and Devices Support Group.
In this role, you should be comfortable in a fast-paced environment, responsible for delivering excellent customer service, and committed to your teams skills and career development.
The role entails- Managing a professional support team, including skills development and performance management
- Operational control, shift scheduling, and accountability for KPIs
- Responding to all customer cases within SLA and professionally
- Acting as the customer escalation contact and addressing escalations appropriately
- Ensuring customer satisfaction
- Contributing to the support knowledge base
- Continuously improving team processes and support service delivery
- Hiring, developing, and training support team members to meet business needs
- Collaborating with leadership to drive growth and transformation initiatives
- Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
- Leadership and team management experience
- Ability to work under pressure with high customer focus
- Fluency in at least two languages, with English as primary
- Excellent verbal and written communication skills
- Knowledge of Linux Desktop, OpenStack, Public Cloud, or Virtualization technologies
- Proven contribution to Open Source projects
- Software development experience
- Experience working in support organizations
- Hands-on experience with Canonical products
What we offer colleagues
We consider location, experience, and performance in shaping compensation worldwide, revisited annually or more often for certain roles. Benefits include performance bonuses, additional benefits reflecting our values, and programs to meet local needs globally:
- Distributed work environment with biannual in-person team sprints
- USD 2,000 annual learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave, maternity and paternity leave
- Employee Assistance Programme
- Travel opportunities to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm leading the global shift to open source. As the publisher of Ubuntu, a key open source platform for AI, IoT, and cloud, we aim to change the software world. We recruit globally and uphold high standards for new hires. Working here is future-oriented, encouraging innovative thinking, skill development, and personal growth. Most colleagues work remotely since 2004.
Canonical is an equal opportunity employerWe foster a workplace free from discrimination. Diversity in experience, perspectives, and backgrounds enhances our environment and products. We consider all applications fairly regardless of identity.
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