61,354 Enrollment Representative jobs in the United States
Enrollment Representative
30309 Midtown Atlanta, Georgia
Cengage Group
Posted today
Job Viewed
Job Description
**We believe in the power and joy of learning**
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see you'll do here:**
The Enrollment Representative is tasked with generating sales revenue by matching students to ed2go continuing education / career training programs. Enrollment Representatives will prioritize qualified leads, generated through our website, referrals, live chat, and telephone, to achieve personal and team metrics. The Enrollment Representative consults with prospective students ranging from course descriptions and instructors to financing, and enrollment, keeping the customer experience forefront throughout!
Successful Enrollment Representatives are effective at asking appropriate, probing questions, overcoming objections, and effective management of time, including being voice-to-voice whenever possible
+ Ensure the highest quality student experience from an individual's first contact with the school through their initial enrollment by demonstrating our processes and infrastructure.
+ Generate student enrollment by calling on prospective students, advising them on how the school can meet their educational and career needs and guides qualified applicants through the admissions and enrollment process.
+ Complete all required reports regarding sales and sales campaigns, market feedback and team territory management activities.
+ Improve your sales conversations using a shown sales methodology and time management techniques.
+ Handle your pipeline to meet/exceed all assigned revenue and enrollment objectives.
**Skills you will need here:**
**Basic (Required)**
+ Some college coursework or continuing education certification completed
+ Minimum 1 years' sales experience, where your compensation was directly affected by achievement of goals. i.e. commissioned sales plan
+ Online proficiency; ability to navigate sites and applications; technically literate
+ Ability to work beyond conventional business hours to complete assignments as required
**Preferred**
+ Shown success in telephone sales
+ Experience in a call center
+ Four-year degree
+ Higher Education Admissions Experience
Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 (
**About Cengage** **Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$21.00 - $23.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see you'll do here:**
The Enrollment Representative is tasked with generating sales revenue by matching students to ed2go continuing education / career training programs. Enrollment Representatives will prioritize qualified leads, generated through our website, referrals, live chat, and telephone, to achieve personal and team metrics. The Enrollment Representative consults with prospective students ranging from course descriptions and instructors to financing, and enrollment, keeping the customer experience forefront throughout!
Successful Enrollment Representatives are effective at asking appropriate, probing questions, overcoming objections, and effective management of time, including being voice-to-voice whenever possible
+ Ensure the highest quality student experience from an individual's first contact with the school through their initial enrollment by demonstrating our processes and infrastructure.
+ Generate student enrollment by calling on prospective students, advising them on how the school can meet their educational and career needs and guides qualified applicants through the admissions and enrollment process.
+ Complete all required reports regarding sales and sales campaigns, market feedback and team territory management activities.
+ Improve your sales conversations using a shown sales methodology and time management techniques.
+ Handle your pipeline to meet/exceed all assigned revenue and enrollment objectives.
**Skills you will need here:**
**Basic (Required)**
+ Some college coursework or continuing education certification completed
+ Minimum 1 years' sales experience, where your compensation was directly affected by achievement of goals. i.e. commissioned sales plan
+ Online proficiency; ability to navigate sites and applications; technically literate
+ Ability to work beyond conventional business hours to complete assignments as required
**Preferred**
+ Shown success in telephone sales
+ Experience in a call center
+ Four-year degree
+ Higher Education Admissions Experience
Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 (
**About Cengage** **Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$21.00 - $23.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
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0
Enrollment Representative
84190 Salt Lake City, Utah
TEKsystems
Posted 2 days ago
Job Viewed
Job Description
Description
+ Taking 30-40 inbound calls a day in a queue.
+ Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.
+ Pinpoints needs for modification or changes in program design and administrative procedures.
+ Records employee enrollment in benefits.
+ Explains and interprets more complex aspects of company insurance programs to employees and dependents.
+ Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk.
Skills & Qualifications
+ Must have a 1 year Customer Service (in-person customer service is fine. Must have patience and compassion, will be learning call center skills during training so don't have to have prior, but is a plus)
+ Computer Skills (must be able to navigate Microsoft Office, work through multiple tabs, understand Webex)
+ Job tenure is heavily factored into hiring decision
+ Benefits knowledge (nice to have)
Experience Level
+ Entry Level
#priorityeast
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Salt Lake City,UT.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
+ Taking 30-40 inbound calls a day in a queue.
+ Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.
+ Pinpoints needs for modification or changes in program design and administrative procedures.
+ Records employee enrollment in benefits.
+ Explains and interprets more complex aspects of company insurance programs to employees and dependents.
+ Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk.
Skills & Qualifications
+ Must have a 1 year Customer Service (in-person customer service is fine. Must have patience and compassion, will be learning call center skills during training so don't have to have prior, but is a plus)
+ Computer Skills (must be able to navigate Microsoft Office, work through multiple tabs, understand Webex)
+ Job tenure is heavily factored into hiring decision
+ Benefits knowledge (nice to have)
Experience Level
+ Entry Level
#priorityeast
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Salt Lake City,UT.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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1
Enrollment Representative
29240 Columbia, South Carolina
US Tech Solutions
Posted 3 days ago
Job Viewed
Job Description
**Duration: 3+ months (Possible Contract To Hire)**
**Job Description:**
+ CONTRACT TO HIRE
+ SCHEDULE : M-F 8:00-4:30 OR 8:30-5:00. TRAINING: 4-6 WEEKS. 8:00-4:30.
+ PREFERRED/NICE TO HAVE skill sets/qualities: - Office technology or sectorial science.
**Responsibilities:**
+ Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, database updates, and/or monthly billings.
+ Receives and logs subscriber and member enrollment applications to the system. Processes/keys complex applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions.
+ Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard and custom id cards. -15% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems.
+ Trains new staff and updates/maintains accurate desk procedures. Assists with problem resolution. -10% Coordinates monthly billing and preparations of monthly invoices. May print, register, and mail monthly bills.
**Experience:**
years of customer service, administration/clerical support or a combination of the two. 1 year of experience in a membership/billing/accounts area (may be concurrent).
**Skills:**
Ability to acquire knowledge of the membership system. Good judgment. Effective customer service and organizational skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office. Preferred Skills and Abilities: Computer systems support knowledge. Knowledge of booklet id card preparation, underwriting enrollment regulations, contract formats. Knowledge of state and federal laws related to private business types of insurance. Knowledge of standard benefit structures. Preferred Software and Tools: Working knowledge of database software. Work Environment: Typical office environment.
**Education:**
+ High School Diploma or equivalent
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
**Job Description:**
+ CONTRACT TO HIRE
+ SCHEDULE : M-F 8:00-4:30 OR 8:30-5:00. TRAINING: 4-6 WEEKS. 8:00-4:30.
+ PREFERRED/NICE TO HAVE skill sets/qualities: - Office technology or sectorial science.
**Responsibilities:**
+ Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, database updates, and/or monthly billings.
+ Receives and logs subscriber and member enrollment applications to the system. Processes/keys complex applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions.
+ Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard and custom id cards. -15% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems.
+ Trains new staff and updates/maintains accurate desk procedures. Assists with problem resolution. -10% Coordinates monthly billing and preparations of monthly invoices. May print, register, and mail monthly bills.
**Experience:**
years of customer service, administration/clerical support or a combination of the two. 1 year of experience in a membership/billing/accounts area (may be concurrent).
**Skills:**
Ability to acquire knowledge of the membership system. Good judgment. Effective customer service and organizational skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office. Preferred Skills and Abilities: Computer systems support knowledge. Knowledge of booklet id card preparation, underwriting enrollment regulations, contract formats. Knowledge of state and federal laws related to private business types of insurance. Knowledge of standard benefit structures. Preferred Software and Tools: Working knowledge of database software. Work Environment: Typical office environment.
**Education:**
+ High School Diploma or equivalent
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
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