1,084 Enterprise Content Management jobs in the United States

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Enterprise Content Management Implementations Sr Professional II
**What does a successful Enterprise Content Management Implementations Sr Professional II do at Fiserv?**
As an Enterprise Content Management Implementations Sr Professional II, you will be a key contributor in the Implementations organization, working directly with clients, managing all or part of ECM conversions, upgrades, migrations, and add-ons for multiple ECM products.
You will be engaged in the project from beginning to end, playing a key role in participating in Discovery, Data Spec Review, System Configuration, Testing, Project Management & Implementation. You will be involved in planning, coordinating, and managing all activities involved in their assigned functional workstream areas required by the client.
**What you will do:**
+ Manage all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with clients on solutions, managing key deliverables, and reporting on issues, risks, and status
+ Set up and customize the various ECM products and services selected by the client, ensuring an end-to-end quality integration
+ Ensure custom development is delivered as required for the client
+ Help drive resolution of issues through problem solving, identification of necessary resources, and escalation
**What you will need to have:**
+ 6+ years of experience in multiple ECM products (Nautilus, Director, OnBase) along with understanding of database structures in each
+ 6+ years of experience in implementing and troubleshooting software
+ 6+ years of experience in a client facing role
+ Bachelor's degree in computer science, or a related field, or an equivalent combination of education, military, and work experience
**What would be great to have:**
+ Experience with and knowledge of Fiserv platforms and products/services
+ Experience in financial services, banking and/or fintech industries
**Important info about this role:**
+ We're better together! This role is fully on-site
+ This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered
+ In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future
#LI-TH1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Enterprise Content Management Implementations Sr Professional I
**What does a successful Enterprise Content Management Implementations Sr Professional I do at Fiserv?**
As an Enterprise Content Management Implementations Sr Professional I, you will be a key contributor in the Implementations organization, working directly with clients, managing all or part of ECM conversions, upgrades, migrations, and add-ons for multiple ECM products.
You will be engaged in the project from beginning to end, playing a key role in participating in Discovery, Data Spec Review, System Configuration, Testing, Project Management & Implementation. You will be involved in planning, coordinating, and managing all activities involved in their assigned functional workstream areas required by the client.
**What you will do:**
+ Manage all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with clients on solutions, managing key deliverables, and reporting on issues, risks, and status
+ Set up and customize the various ECM products and services selected by the client, ensuring an end-to-end quality integration
+ Ensure custom development is delivered as required for the client
+ Help drive resolution of issues through problem solving, identification of necessary resources, and escalation
**What you will need to have:**
+ 4+ years of experience in multiple ECM products (Nautilus, Director, OnBase) along with understanding of database structures in each
+ 4+ years of experience in implementing and troubleshooting software
+ 4+ years of experience in a client facing role
+ Bachelor's degree in computer science, or a related field, or an equivalent combination of education, military, and work experience
**What would be great to have:**
+ Experience with and knowledge of Fiserv platforms and products/services
+ Experience in financial services, banking and/or fintech industries
**Important info about this role:**
+ We're better together! This role is fully on-site
+ This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered
+ In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future
#LI-TH1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Document Management Analyst

Job ID: 13309

Business Unit: MTA Headquarters

Location: Brooklyn, NY, United States

Regular/Temporary: Regular

Department: HR Center of Excellence

Date Posted: Oct 8, 2025

Description

JOB TITLE:

Document Management Analyst

SALARY RANGE:

$ 39,717 - $ 66,195

DEPT/DIV:

Human Resources Data Science

SUPERVISOR:

Manager - Document Management Center

LOCATION:

149 Pierrepont Street, Brooklyn, NY 11201

HOURS OF WORK:

8 Hours Per Day

This position is represented by the Transportation Communication Union (TCU)

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

The purpose of this position is to receive, sort, distribute, and monitor inbound and outbound documentation.

Responsibilities:

Operations

• Receive, sort, and tag all inbound mail. Distribute to the appropriate teams.

• Index all electronic documents to the appropriate business group workflows.

• Scan paper documents into the Document Management System

• Validate scan quality on the computer.

• File, archive, or destroy paper after scanning according to policy.

• Create a rejection notification for documentation received not in compliance with MTA practices.

• Retrieve mail from select HR Data Science locations as required.

• Collect and send all outbound mail and packages on behalf of the Centers of Excellence.

• Communicate shipping and postal procedures to employees.

• Procure and store office supplies and packaging for the Centers of Excellence.

• Manage the general document management center upkeep.

• Provide satisfactory customer service.

• Complete assignments as delegated by the supervisor.

• Comply with MTA and HR Data Science policies, practices, and procedures.

• Support project activities including: requirements gathering, functional design & configuration, testing, training design, development & delivery, post production support.

Individual and Team Responsibilities

• Understand the MTA and HQ Data Science vision, including how individual responsibilities fit into the long-term strategies.

• Maintain an appropriate level of process, functional, and technical knowledge and participate in training to continue to develop such knowledge.

• Support other team members as appropriate.

Service Management

• Ensure that all assignments are completed with the highest quality and within agreed-upon Service Level Agreement guidelines and Key Performance Indicator targets.

• Adhere to the team budget.

• Identify and implement continuous improvement initiatives as assigned.

Knowledge/Skills/Abilities:

Required

• Proficient in the use of general office machines (e.g., photocopiers, fax, scan, postage) and mailroom system applications.

• Ability to manage electronic files.

• Ability to process requests consistently with general supervision.

• Ability to assess problems and promptly resolve or identify an appropriate team to resolve.

• Strong customer service skills and professional demeanor.

• Strong interpersonal skills with the ability to work with and collaborate across all levels within the organization.

• Strong time management skills and ability to manage individual assignments.

• Ability to work in a team environment.

• Attention to detail.

• Ability to handle sensitive situations and maintain a high level of confidentiality.

Preferred

• Working knowledge and use of office productivity tools (e.g., Adobe Acrobat, MS Office applications) and web-based applications.

• Familiarity with performance metrics and the ability to meet identified targets.

• Familiarity with PeopleSoft or related database software.

Required Education and Experience:

• High School Diploma or GED .

• Minimum 1 year of experience in a professional setting.

Preferred Education and Experience:

• Associate’s degree or equivalent experience preferre d.

• Shared Services experience preferred.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites .

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Position Title: Document Management Assistant

Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America

Requisition Number: Req #220

Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

The Document Management Assistant is responsible for receiving, processing, and filing a multitude of document types and requests for the Consumer/Participant run programs. Assure ongoing compliance with Tempus quality and FI contract requirements. Assist in interdepartmental communications in regards to document receipt and processing.

Essential Functions

• Print, Separate, Review, and Distribute incoming documents, via fax and daily mail
• Process Consumer & PCA Requests and Updates
• Process Change Form & Supply Requests
• Process bi-annual Consumer & PCA Contact Forms and Address Changes
• Review & Process e-mails and faxes
• Review & Process miscellaneous requests, including Wage Reports, Employment Verifications and Social Security Wage Verifications
• Research & Process issues via in-house Communications tool
• Perform Quality Control on PCA Address Changes
• All other duties assigned by the Document Management Supervisor

Competencies

• Professional, friendly & understanding personality
• Ability to work efficiently as a team player as well as individually with minimal direction
• Self-motivation
• Ability to consistently maintain and build positive working relationships
• Willingness to learn new information daily
• Excellent organizational skills
• Ability to multi-task and meet deadlines
• Punctuality and dependability
• Familiarity with office machines, equipment and software
• Ability to respect and maintain confidentiality
• Attention to accuracy and detail
• Strong interpersonal and analytical skills

Preferred Experience

• Proficiency in Microsoft Office software

Required Education

• High School Diploma

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms.

Travel

No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Referral bonus
• Work/Life Balance - flexible work schedules
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Family: Assistant

Job Function: Non-Supervisor

Hourly

Hiring Rate: 18.5 USD

Travel Required: No

Compensation details: 18.5-18.5

PI3f112bf96e

Required Preferred Job Industries

• Management

Job Description

KEY DUTIES & MAIN RESPONSIBILITIES:

• Manages Mantrose Group customer regulatory questionnaire requests & track/trend analysis.
• Manages customer portals for Mantrose Group
• Manages Raw Material documentation/compliance with up-to-date documentation for Mantrose Group
• Maintains Controlled Documents
• Serves as the point of contact for document-related inquiries and issues.
• Assists with processing of nonconformances, customer complaints, and CAPAs.
• Must respond to emails and calls in a timely manner.
• Troubleshoot and resolve any issues or discrepancies related to document management system or processes.
• Stay up to date with Industry trends and advancements in document management systems.
• Participates with audits for Kosher, Organic, Halal
• Manages Kosher, Organic, Halal current certifications and submissions.
• Provide guidance and support to employees regarding food-related document management processes and procedures, including compliance with food safety standards.
• Collaborate with cross-functional teams, including quality assurance, regulatory affairs, production, and research and development, to ensure alignment and consistency in food-related compliance and document management practices.
• Perform other duties as assigned.

REQUIREMENTS /SKILLS:

• Knowledge of Microsoft (Word, Excel, Outlook)-advanced skills set a plus.
• Previous work experience in Document Management, Regulatory in Food Industry, or a related field.
• Knowledge of GFSI auditing schemes (SQF, BRC) a plus
• Excellent organization, time management and detailed oriented skills.
• Ability to work independently and to tight deadlines.
• Able to sit for moderately long periods of time.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
• Ability to manage and participate in cross-functional teams.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 50 pounds at times.

Must be able and willing to perform other duties or tasks as needed.

Travel Required:

Occasionally as needed.

From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, and business travel insurance, flexible spending accounts, EAP, stock purchases, and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Mantrose Group offers paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.

Job Description

KEY DUTIES & MAIN RESPONSIBILITIES:

• Manages Mantrose Group customer regulatory questionnaire requests & track/trend analysis.
• Manages customer portals for Mantrose Group
• Manages Raw Material documentation/compliance with up-to-date documentation for Mantrose Group
• Maintains Controlled Documents
• Serves as the point of contact for document-related inquiries and issues.
• Assists with processing of nonconformances, customer complaints, and CAPAs.
• Must respond to emails and calls in a timely manner.
• Troubleshoot and resolve any issues or discrepancies related to document management system or processes.
• Stay up to date with Industry trends and advancements in document management systems.
• Participates with audits for Kosher, Organic, Halal
• Manages Kosher, Organic, Halal current certifications and submissions.
• Provide guidance and support to employees regarding food-related document management processes and procedures, including compliance with food safety standards.
• Collaborate with cross-functional teams, including quality assurance, regulatory affairs, production, and research and development, to ensure alignment and consistency in food-related compliance and document management practices.
• Perform other duties as assigned.

REQUIREMENTS /SKILLS:

• Knowledge of Microsoft (Word, Excel, Outlook)-advanced skills set a plus.
• Previous work experience in Document Management, Regulatory in Food Industry, or a related field.
• Knowledge of GFSI auditing schemes (SQF, BRC) a plus
• Excellent organization, time management and detailed oriented skills.
• Ability to work independently and to tight deadlines.
• Able to sit for moderately long periods of time.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
• Ability to manage and participate in cross-functional teams.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 50 pounds at times.

Must be able and willing to perform other duties or tasks as needed.

Travel Required:

Occasionally as needed.

From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, and business travel insurance, flexible spending accounts, EAP, stock purchases, and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Mantrose Group offers paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.

Description

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Job Summary:

Performs activities related to document management, such as: opening, preparing, reviewing, sorting and scanning documents along with keying relevant data elements.

Responsibilities:

• Performs activities related to document management, such as: opening, preparing, reviewing, sorting and scanning documents along with keying relevant data elements.

• Utilizes a variety of hardware and software to convert documents into electronic images and data. Keys data elements as defined by type of submission.

• Performs edit or research functions related to claims and routing of documents.

• Performs other duties as assigned.

Qualifications

Qualifications

Qualifications:

Education and Experience:

• High school diploma or GED.

• General office experience preferred. Preferred experience in health insurance or healthcare.

Professional Certification(s):

• NA

Technical Skills and Knowledge:

• Alpha-numeric keyboard skills at a minimum of 5,000 ksph.

• Basic knowledge of standard office procedures and equipment(multi-function copier/printer/scanner, conference phone, etc.

• Basic Microsoft Office (Excel, Word, Outlook) skills.

• Ability to visually compare documents.

• Ability to operate a scanner and copier.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
• Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.

Excellent Benefits and Compensation:

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

#LI-CS1

Primary Location: US-OK-Oklahoma City Work Locations: Oklahoma City 615 East Britton Road Oklahoma City 73114 Job: 7 - General Staff Organization: MedMutual Protect Schedule: Regular Shift: Standard Employee Status: Individual Contributor Job Type: Full-time Job Level: Day Job Job Posting: Sep 15, 2025, 2:38:55 PM

Position Title: Document Management Assistant

Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America

Requisition Number: Req #220

Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

The Document Management Assistant is responsible for receiving, processing, and filing a multitude of document types and requests for the Consumer/Participant run programs. Assure ongoing compliance with Tempus quality and FI contract requirements. Assist in interdepartmental communications in regards to document receipt and processing.

Essential Functions

• Print, Separate, Review, and Distribute incoming documents, via fax and daily mail
• Process Consumer & PCA Requests and Updates
• Process Change Form & Supply Requests
• Process bi-annual Consumer & PCA Contact Forms and Address Changes
• Review & Process e-mails and faxes
• Review & Process miscellaneous requests, including Wage Reports, Employment Verifications and Social Security Wage Verifications
• Research & Process issues via in-house Communications tool
• Perform Quality Control on PCA Address Changes
• All other duties assigned by the Document Management Supervisor

Competencies

• Professional, friendly & understanding personality
• Ability to work efficiently as a team player as well as individually with minimal direction
• Self-motivation
• Ability to consistently maintain and build positive working relationships
• Willingness to learn new information daily
• Excellent organizational skills
• Ability to multi-task and meet deadlines
• Punctuality and dependability
• Familiarity with office machines, equipment and software
• Ability to respect and maintain confidentiality
• Attention to accuracy and detail
• Strong interpersonal and analytical skills

Preferred Experience

• Proficiency in Microsoft Office software

Required Education

• High School Diploma

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms.

Travel

No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Referral bonus
• Work/Life Balance - flexible work schedules
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Family: Assistant

Job Function: Non-Supervisor

Hourly

Hiring Rate: 18.5 USD

Travel Required: No

Compensation details: 18.5-18.5

PI3f112bf96e

Required Preferred Job Industries

• Management

Description
Manhattan Strategy Group (MSG), a leading management consulting firm, is seeking a strategic and experienced Document Management Specialist for an upcoming opportunity to help design, administer, and enhance our secure document workflows.In this role, you'll ensure that information is organized, accessible, compliant, and collaborative for both internal and external stakeholders. MSG specializes in delivering innovative solutions in program management, training and technicalassistance, research and evaluation, marketing and communications, and IT and digital services to a range of federal clients, including extensive experience with the Departments of Health and Human Services, Labor, and Education. Join MSG and be part of a collaborative, growth-oriented firm that values excellence and impact. Key Responsibilities:

• Huddle Administration & Workflow Design
  Lead configuration of Huddle workspaces: manage user permissions, version control, workspace structure, branded portals, and efficient approval processes.
• Secure Collaboration & Content Oversight
  Enable teams to securely upload, share, comment, and review documents while maintaining robust versioning and audit trails.
• Compliance & Reporting
  Uphold regulatory requirements and data integrity through secure access controls, audit trails, user activity monitoring, and regular compliance reporting.
• Training & Support
  Provide user onboarding, training, and documentation to ensure efficient and effective use of Huddle; serve as primary support contact for platform-related needs.
• Workflow Optimization & Integration
  Identify opportunities to streamline processes using Huddle's automation; collaborate with teams to integrate Huddle with tools like Microsoft 365, SharePoint, and other systems.

Qualifications:

• Proven experience (2-4 years) in document/content management roles.
• Hands-on proficiency with Huddle (Ideagen) administration and workflows.
• Strong understanding of version control, document lifecycle, and secure collaboration methods.
• Attention to detail with strong organizational and communication abilities.
• Ability to train users and deliver clear documentation.

Preferred:

• Experience integrating Huddle with collaboration or automation tools.