10,328 Epic Systems jobs in the United States

Job Description

Position: Epic Sys Admin

Salary: $55 p/hr Direct hire role + benefits, W2.

Location - San Diego - Hybrid, 4 days a week from home

***No H1 VISA or C2C ALLOWED. Must be a US Citizen or GC Holder***

Description:

We are looking for a driven and detail-oriented Epic Client System Administrator to become part of our respected team in San Diego. This position is essential for ensuring the smooth operation, maintenance, and optimization of our Epic Systems, which play a crucial role in patient care management and operational efficiency. The Epic Client System Administrator will manage system configurations, control user access, and provide technical support to end-users. Collaborating closely with both clinical and administrative personnel, this individual will help facilitate system improvements and quickly resolve any technical challenges. The ideal candidate should have a strong understanding of Epic applications and be well-versed in best practices for system administration. This role demands not only technical skills but also effective communication with various stakeholders to ensure their needs are met while upholding system integrity. As a member of our committed team, the Epic Client System Administrator will play a vital role in enhancing patient outcomes by utilizing technology to support clinical workflows. If you are a skilled problem-solver with a passion for healthcare technology, we encourage you to apply for this critical position within our organization and help us advance our dedication to outstanding patient care through effective system management.

Responsibilities

• Oversee and administer the configurations of the Epic system across various modules, including BLOB, BCA, Printing, Hyperspace/Hyperdrive, Hyperspace Web and Interconnect, MyChart, and Care Everywhere.
• Continuously monitor system performance and address any issues promptly to ensure optimal functionality.
• Provide comprehensive technical support to end-users, assisting in the resolution of system-related inquiries.
• Execute updates, patches, and upgrades for Epic applications while striving to minimize system downtime.
• Collaborate effectively with clinical and administrative personnel to gather requirements for system enhancements.
• Conduct regular audits of the system to ensure compliance with security standards and best practices.
• Prepare and maintain thorough documentation regarding system configurations, operational procedures, and user access management.

Requirements

• Bachelor's degree in computer science, Information Technology, or a related field is required.
• A minimum of three years of experience in Epic system administration or a comparable role within the healthcare industry is essential.
• A strong understanding of Epic applications and their interdependencies within clinical workflows is necessary.
• Proficiency in troubleshooting and resolving technical issues associated with Epic systems is required.
• Experience in user access management and adherence to security protocols in a healthcare environment is essential.
• Exceptional communication skills are imperative, with the capacity to engage effectively with both technical and non-technical personnel.
• Experience in the management of hardware and operating systems for database servers is expected.
• Knowledge of managing storage areas and networks is required.
• A full understanding of infrastructure management, including Active Directory, Group Policies, Hypervisor platforms, remote application deployment, and incident management, is needed.
• Technical proficiency in both wired and wireless networking concepts, including DNS, DHCP, TCP/IP, VPN, Ethernet/802.3, and Wireless/802.11, is required.
• Availability to carry a pager or phone and provide on-call support for IT-related issues is mandatory.
• A willingness and ability to work occasional weekends and evenings, as required, is expected.
• Familiarity with operating system internals, file systems, and the functionality of hardware components, as well as an understanding of how hardware and software interact to form a cohesive computer system, is necessary.
• Familiarity with scripting and programming languages is advantageous.
• An extensive understanding of the complete Microsoft 365 Suite is required.

Licensures, Certifications

• EPIC certification within 6 months
  • Epic Client Systems Administrator – BLOB, BCA (Business Continuity Access) and Printing
  • Epic client System Administrator – Care Every Where
  • Epic Client System Administrator – Hyperspace
  • Epic Client System Administrator – Hyperspace Web and Interconnect
  • Epic Client System Administrator - MyChart
• Working knowledge of Citrix related technologies
• Network +
• Microsoft Azure Certification (Associate or Expert) Security + or CISSP
• MCSE Certification
• ITIL Certification

#danieln

• identify and resolve systems issues in coordination with other team members across all other Epic applications;
• work closely with Operational counterparts to ensure consistent business processing methods;
• provide expert and creative solutions to end-user requirements and problems;
• perform in-depth analyses of workflows, data collection, interface integration needs, reporting requirements;
• take the initiative to respond, research and resolve operational inquiries pertaining to EMR applications.
• participate in driving operational change within the organization.

• Associate's degree required. Equivalent related experience may be considered in lieu of degree.
• Must obtain up-to-date Epic certification in designated application within 6 weeks of last on-site Epic class.
• Two years related functional experience required. Previous clinical or business role in an acute care hospital or ambulatory clinic preferred. Previous experience with Epic build, testing, training or go-live support desired.

• Bachelor's degree required. Equivalent related healthcare experience may be considered in lieu of degree.
• Must obtain up-to-date Epic certification in designated application within 6 weeks of last on-site Epic class.
• Minimum of two years Epic analyst experience, or minimum of four years analyst experience in non-Epic EMR.

• Bachelor's degree required. Equivalent related healthcare experience may be considered in lieu of degree.
• Minimum of four years Epic analyst experience required.

• Graduate of an accredited school of registered nursing required, BSN preferred.
• Current Washington State Registered Nurse License required. Must obtain up-to-date Epic certification in designated application within 6 weeks of last on-site Epic class
• Two years experience as a nurse required. Previous experience in an acute care hospital or ambulatory clinic preferred. Previous experiences with Epic build, testing, training and go-live support desired.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as 0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to 10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

**This is a hybrid position; candidate must be able to come on-site as needed**

The Systems Integration-Staff performs work associated with the engineering, maintenance, operation, and support of the organization's critical System's Integration Architecture responsible for the secure exchange of health and business data/information between systems, devices and applications both across the enterprise and with external cloud services, customers and partners.

Essential Job Statements

Operations

• Analyze data as required to support Integration engineering and troubleshooting efforts.
• Monitor integration performance using dashboards and reports.
• Monitor and work integration error work queues.
• Troubleshoot & resolve integration issues & errors.
• Monitor vendor maintenance & release schedules.
• Analyze impact of vendor upgrades & new releases in advance of changes.
• Evaluate vendor upgrade & service bulletins and take necessary actions.
• Update integration connections.
• Update vendor specific public & private keys.
• After hours, weekend, & holiday on-call rotation.
• Maintain integration CMDB inventory.
• Maintain technical documentation.
• Work tickets in various Incident and Request queues.

• Elicit and record Integration Business & Functional Requirements.
• Perform systems analysis & record findings.
• Perform systems design using modeling tools (e.g. Visio) to prepare Integration Architecture diagrams.
• Engineer Integration Translation tables.
• Engineer filters to ensure compliance with Organizational Compliance policy.
• Prepare Data Mapping specification.
• Prepare Data Flow and Business Process Flow diagrams.
• Define & execute Integration Test Scenarios.

**This is a hybrid position; candidate must be able to come on-site as needed**

The Systems Integration-Staff performs work associated with the engineering, maintenance, operation, and support of the organization's critical System's Integration Architecture responsible for the secure exchange of health and business data/information between systems, devices and applications both across the enterprise and with external cloud services, customers and partners.

Essential Job Statements

Operations

• Analyze data as required to support Integration engineering and troubleshooting efforts.
• Monitor integration performance using dashboards and reports.
• Monitor and work integration error work queues.
• Troubleshoot & resolve integration issues & errors.
• Monitor vendor maintenance & release schedules.
• Analyze impact of vendor upgrades & new releases in advance of changes.
• Evaluate vendor upgrade & service bulletins and take necessary actions.
• Update integration connections.
• Update vendor specific public & private keys.
• After hours, weekend, & holiday on-call rotation.
• Maintain integration CMDB inventory.
• Maintain technical documentation.
• Work tickets in various Incident and Request queues.

Architecture, Design & Engineering

• Elicit and record Integration Business & Functional Requirements.
• Perform systems analysis & record findings.
• Perform systems design using modeling tools (e.g. Visio) to prepare Integration Architecture diagrams.
• Engineer Integration Translation tables.
• Engineer filters to ensure compliance with Organizational Compliance policy.
• Prepare Data Mapping specification.
• Prepare Data Flow and Business Process Flow diagrams.
• Define & execute Integration Test Scenarios.

Freedom To Act

Determines and develops approaches to solutions with input and review by manager and senior/specialist team members.

Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health.

Patient Population: N/A

Employment Qualifications

Required Education: Bachelors degree in Computer Science, Information Technology, Business or Engineering.

Preferred Education: N/A

Licensing/ Certification

Licensure/Certification Required: N/A

Licensure/Certification Preferred: N/A

Minimum Qualifications

Years and Type of Required Experience; 3 years Systems Integration or relevant experience

Other Knowledge, Skills and Abilities Required: Basic knowledge. Requirements definition and analysis. Common data standards and data exchange methods. Integration engineering concepts and techniques. Integration Engine usage, tools and, technologies. EHR or ERP main system functions.

Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred: Strong skills in Accountability, Active Listening, Analytical, Attention To Detail, Customer Service, Initiative and Time Management.

Working Conditions: Periods of high stress and fluctuating workloads may occur. May have periods of constant interruptions. Prolonged periods of working alone.

Physical Requirements

Physical Demands: N/A

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Manual dexterity (eye/hand coordination), Repetitive arm/hand movements, Finger Dexterity, Color Vision

Hazards: N/A

Mental/Sensory -Emotional

Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Other: Strong Accountability, Other: Self Starter (Initiative), Other: Active Listening, Other: Attention To Detail, Other: Time Management

Emotional: Fast pace environment, Steady Pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent, change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Job DescriptionJob DescriptionJob Title
Epic Application Systems Analyst -- Tapestry

Job Description

Both Senior (5+ years experience) and Associate-level Analyst (3+ years experience) positions are available.

We have roles for Benefits, Provider, Eligibility and Enrollment, Referrals and Healthy Planet, Portals and CRM.

Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying of applications and related information technologies.  In addition, they are responsible for the establishment, development, and promotion of standard architectures, as well as hardware and software components.  This role provides consulting services regarding how to integrate information technologies into clinical and business processes and the effective application of industry and organizational technology standards.

This position is an independent contributing information technology professional within the Systems Analyst family. This position develops and applies their expertise in two or more application areas, striving to ensure that applications and the related information technologies continue to meet the ever-changing clinical and business requirements of the organization. Expected activities include but are not limited to:

Monitoring the effectiveness of applications and related information technologies in meeting user requirements.
Modification of applications as needed to meet user requirements.
Definition and development of reports, performing application upgrades, resolution of problems and issues associated with installed applications and related information technologies, diagnosis of failures encountered in application software and related technologies and quality control of all application implementations/enhancements prior to release to customers.
Maintaining an awareness of vendor and industry developments/plans in area(s) of responsibility. Communication and documentation of all relevant items and activities.

This position will also consult with personnel in the organizational units within the area of responsibility to analyze current operational procedures, identify problems, learn specific input and output requirements and recommend solutions that improve operations.

Required skills & experience (the “must haves” to be considered)

- Position requires at least 5 years (Senior) or 3 years (Associate) of direct experience (this can be a combination of clinical and Epic. For example, 2 years of clinical and 1 year of Epic, or some other combination thereof) and a high school diploma or equivalent. 
- BA/BS degree in IS or Business is .
- May have an equivalent combination of education and/or experience in lieu of education and/or experience stated above.

Licensure, Registration, and/or Certification:

Epic Tapestry certification 

What you need to know

- This position is based in Fort Worth, Texas.
- This is a three-month contract-to-hire position. However, the client will consider permanent candidates, as well as contractors.
- For full-time candidates that will be relocating, there is a relocation bonus paid on a case-by-case basis. It is a $2,000 lump sum paid on the first paycheck.

Description

PeaceHealth is seeking an Applications Systems Analyst for a Fulltime Limited Duration Remote Position. Must live or be willing to relocate to OR, WA or AK to be eligible. This limited duration role is anticipated to last 6 months.

Job Summary

Responsible for the day-to-day application support needs of our internal customers. Coordinates the analysis, development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Works collaboratively with business customers and other technology specialists to define and support business processes through information technology solutions, with a thorough knowledge of areas of focus and experience in both testing and creating testing plans.

Essential Functions

• Works with cross functional teams and business customers to analyze, diagnose, and implement process changes. Documents requirements and translates those needs into business, functional and/or technical specifications. Coordinates and develops support plans, prepares test data, executes test plans, processes test results and supports deliverables.

• Implements new systems, enhances and/or upgrades existing systems, system optimization, new feature/function implementation. Interviews customers, gathers requirements, analyzes workflow impacts, provides education on system functionality, and configures new tools to increase end user productivity within the application.

• Determines priorities and addresses urgent tasks with limited guidance. Demonstrates flexibility when priorities change. Monitors time and takes responsibility for completing assigned tasks and deliverables within the given deadlines under limited supervision.

• Participates in testing, creates testing plans, performs the tests and debugs the application to ensure the system functions as designed and meets end-user requirements.

• Maintains support documentation, service desk routing, and knowledgebase entries in an up-to-date and orderly manner. Completes support documentation for end user guidance per department standards. Communicates application changes, enhancements, and procedures to all necessary teams.

• Performs application support activities in accordance with defined procedures, ensuring system changes follow change management procedures and protocols with minimal guidance or supervision.

• Receives, analyzes, investigates, troubleshoots and resolves support tickets via phone calls, emails and PeaceHealth's ticketing system. Identifies and resolves issues independently. Partners with Sr. Analysts, based on issue complexity, to reach resolution when needed. Participates in Root Cause Analysis.

• Provides troubleshooter on-call support (day/evening) on a rotational basis.

• Participates in projects, assists in the development of technical task plans, schedules, and project tasks. Prepares and presents status reports for assigned work. May act as technical project lead for small projects, otherwise acts as the application subject matter expert (SME) when assigned to project teams. Assists in issue resolution, tracks progress, and notifies project leadership when issues need to be escalated.

• Participates in projects, assists in the development of technical task plans, schedules, and project tasks. Prepares and presents status reports for assigned work. May act as technical project lead for small projects, otherwise acts as the application subject matter expert (SME) when assigned to project teams. Assists in issue resolution, tracks progress, and notifies project leadership when issues need to be escalated.

• Performs other duties as assigned.

Qualifications

Education

• Bachelor's Degree Required: Computer Science. Clinical, OR Business OR equivalent knowledge and skills obtained through a combination of education, training, and experience

Experience

• Minimum of 2 years Required: of software or hardware experience including design, configuration, training or implementing applications and

• Preferred: Healthcare operations background and

• Preferred: Experience with clinical or business workflow analysis for the development of electronic solutions with assigned application and

Credentials

• Preferred: Certifications relevant to supported applications

Skills

• Strong Knowledge of MS Office and Backoffice client applications (Required)

• Close attention to detail and improves the overall customer experience. (Required)

• Ability to work as part of a team in a collaborative manner. (Required)

• Communicates professionally and precisely, verbally and in writing, with all levels of personnel, including senior management. (Required)

• Ability to manage priorities and complete assigned tasks according to established timelines and deadlines and demonstrates flexibility when priorities change. (Required)

Department / Location Specific Notes

For positions that required Epic Application Support: Epic certification/experience highly preferred; may be required within a specific time parameter post hire.

Working Conditions

Lifting

• Consistently operates computer and other office equipment.

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

Mental/Visual

• Ability to communicate and exchange accurate information.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

The salary range for this job opening at PeaceHealth is $37.30 - $55.92. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

REQNUMBER: 113967

Description

PeaceHealth is seeking an Applications Systems Analyst for a Fulltime Limited Duration Remote Position. Must live or be willing to relocate to OR, WA or AK to be eligible. This limited duration role is anticipated to last 6 months.

Job Summary

Responsible for the day-to-day application support needs of our internal customers. Coordinates the analysis, development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Works collaboratively with business customers and other technology specialists to define and support business processes through information technology solutions, with a thorough knowledge of areas of focus and experience in both testing and creating testing plans.

Essential Functions

• Works with cross functional teams and business customers to analyze, diagnose, and implement process changes. Documents requirements and translates those needs into business, functional and/or technical specifications. Coordinates and develops support plans, prepares test data, executes test plans, processes test results and supports deliverables.

• Implements new systems, enhances and/or upgrades existing systems, system optimization, new feature/function implementation. Interviews customers, gathers requirements, analyzes workflow impacts, provides education on system functionality, and configures new tools to increase end user productivity within the application.

• Determines priorities and addresses urgent tasks with limited guidance. Demonstrates flexibility when priorities change. Monitors time and takes responsibility for completing assigned tasks and deliverables within the given deadlines under limited supervision.

• Participates in testing, creates testing plans, performs the tests and debugs the application to ensure the system functions as designed and meets end-user requirements.

• Maintains support documentation, service desk routing, and knowledgebase entries in an up-to-date and orderly manner. Completes support documentation for end user guidance per department standards. Communicates application changes, enhancements, and procedures to all necessary teams.

• Performs application support activities in accordance with defined procedures, ensuring system changes follow change management procedures and protocols with minimal guidance or supervision.

• Receives, analyzes, investigates, troubleshoots and resolves support tickets via phone calls, emails and PeaceHealth’s ticketing system. Identifies and resolves issues independently. Partners with Sr. Analysts, based on issue complexity, to reach resolution when needed. Participates in Root Cause Analysis.

• Provides troubleshooter on-call support (day/evening) on a rotational basis.

• Participates in projects, assists in the development of technical task plans, schedules, and project tasks. Prepares and presents status reports for assigned work. May act as technical project lead for small projects, otherwise acts as the application subject matter expert (SME) when assigned to project teams. Assists in issue resolution, tracks progress, and notifies project leadership when issues need to be escalated.

• Participates in projects, assists in the development of technical task plans, schedules, and project tasks. Prepares and presents status reports for assigned work. May act as technical project lead for small projects, otherwise acts as the application subject matter expert (SME) when assigned to project teams. Assists in issue resolution, tracks progress, and notifies project leadership when issues need to be escalated.

• Performs other duties as assigned.

Qualifications

Education

• Bachelor's Degree Required: Computer Science. Clinical, OR Business OR equivalent knowledge and skills obtained through a combination of education, training, and experience

Experience

• Minimum of 2 years Required: of software or hardware experience including design, configuration, training or implementing applications and

• Preferred: Healthcare operations background and

• Preferred: Experience with clinical or business workflow analysis for the development of electronic solutions with assigned application and

Credentials

• Preferred: Certifications relevant to supported applications

Skills

• Strong Knowledge of MS Office and Backoffice client applications (Required)

• Close attention to detail and improves the overall customer experience. (Required)

• Ability to work as part of a team in a collaborative manner. (Required)

• Communicates professionally and precisely, verbally and in writing, with all levels of personnel, including senior management. (Required)

• Ability to manage priorities and complete assigned tasks according to established timelines and deadlines and demonstrates flexibility when priorities change. (Required)

Department / Location Specific Notes

For positions that required Epic Application Support: Epic certification/experience highly preferred; may be required within a specific time parameter post hire.

Working Conditions

Lifting

• Consistently operates computer and other office equipment.

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

Mental/Visual

• Ability to communicate and exchange accurate information.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

The salary range for this job opening at PeaceHealth is $37.30 – $55.92. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

REQNUMBER: 113967