1,325 Event Operations jobs in the United States

St. Louis, Missouri, US

Our client is seeking a highly organized and proactive Senior Event Operations Coordinator to join their remote team. This is a crucial role focused on the seamless execution of various hospitality and tourism events. You will be responsible for managing logistics, coordinating vendors, ensuring client satisfaction, and overseeing on-site operations (remotely managed and supported). The ideal candidate has a proven track record in event management, exceptional attention to detail, and the ability to thrive in a dynamic, fast-paced environment. This position is fully remote, allowing you to contribute your expertise from anywhere within the US.

Key Responsibilities:

• Plan and coordinate all logistical aspects of assigned events, including venue selection, catering, AV, and staffing.
• Develop detailed event timelines and run-of-show documents.
• Liaise with clients, vendors, and internal stakeholders to ensure clear communication and expectations.
• Manage event budgets, track expenses, and process invoices.
• Oversee the setup and breakdown of event spaces, ensuring adherence to design and functional requirements.
• Coordinate with on-site teams and troubleshoot any issues that arise during events.
• Conduct post-event evaluations, gathering feedback and identifying areas for improvement.
• Maintain up-to-date knowledge of industry trends, new venues, and innovative event solutions.
• Ensure compliance with all health, safety, and security regulations.
• Assist in the development of proposals and presentations for prospective clients.

Qualifications:

• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
• Minimum of 5 years of experience in event planning and operations, preferably within the hospitality or tourism sector.
• Demonstrated success in managing multiple events simultaneously.
• Proficiency in event management software and tools.
• Excellent negotiation, communication, and interpersonal skills.
• Strong organizational and time-management abilities, with a keen eye for detail.
• Ability to remain calm and effective under pressure.
• Experience with budget management and financial reporting.
• Familiarity with vendor management and contract negotiation.
• Must be highly self-motivated and able to work independently in a remote setting.

If you are a seasoned event professional looking for a challenging and rewarding fully remote opportunity, we encourage you to apply and help create unforgettable experiences.

Our client, a leading organization in the sports and entertainment industry, is seeking a proactive and organized Sports Event Operations Coordinator to support the planning and execution of major sporting events in Madison, Wisconsin, US . This role is perfect for an individual with a passion for sports and a talent for logistical coordination and stakeholder management. You will work closely with the event management team to ensure the smooth and successful delivery of events from conception to completion.

Key responsibilities include assisting with venue logistics, managing vendor relationships, coordinating schedules, and ensuring all operational aspects of events run seamlessly. This involves detailed planning for event setup, breakdown, staffing, and participant needs. You will be involved in coordinating with security, catering, A/V, and other service providers to guarantee that all requirements are met. The Sports Event Operations Coordinator will also be responsible for managing event-related documentation, including contracts, permits, and insurance. Strong communication skills are essential for liaising with athletes, coaches, sponsors, volunteers, and attendees. You will help develop and implement event timelines, budgets, and contingency plans to mitigate potential risks. The ability to manage multiple tasks simultaneously, prioritize effectively, and adapt to the dynamic nature of event operations is crucial. Maintaining a high level of organization and attention to detail will ensure that all event components are meticulously planned and executed. Post-event responsibilities may include gathering feedback, conducting debriefs, and preparing reports on event performance. We are looking for a team player with a can-do attitude and a commitment to delivering exceptional event experiences.

Qualifications:

• Bachelor's degree in Sports Management, Event Management, Business, or a related field.
• 1-3 years of experience in event planning, operations, or sports administration.
• Strong understanding of event logistics and operational requirements.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office Suite and event management software.
• Strong communication and interpersonal skills.
• Ability to work effectively under pressure and meet tight deadlines.
• Flexibility to work irregular hours, including evenings, weekends, and holidays as required by event schedules.
• A passion for sports and the event industry.

Our client is searching for a highly organized and proactive Event Operations Coordinator to manage the logistical aspects of various leisure and sports events. This role is crucial for ensuring seamless execution from planning to post-event analysis. As a remote-first position, you will leverage digital tools and platforms to coordinate with stakeholders, vendors, and on-site staff. Your responsibilities will include developing detailed event timelines, coordinating venue logistics, managing vendor contracts and communications, and overseeing on-site staffing schedules. You will also be involved in budget tracking for operational expenses, ensuring all expenditures are within approved limits. This role requires meticulous attention to detail in managing event permits, insurance, and safety compliance documentation. Furthermore, you will be responsible for liaising with marketing teams to ensure event branding and promotional materials are correctly implemented. Post-event, you will assist in compiling feedback, generating performance reports, and conducting debriefing sessions to identify areas for improvement. The ideal candidate possesses excellent communication and interpersonal skills, with a proven ability to manage multiple projects simultaneously in a fast-paced environment. Experience in event planning, sports management, or a related field is highly desirable. Proficiency in project management software and standard office productivity suites is a must. This is a fully remote position, offering the flexibility to work from anywhere within the US, with occasional travel for specific key events if required. We are looking for individuals who are proactive problem-solvers, adept at coordinating complex logistics, and passionate about delivering exceptional event experiences. The ability to work independently and collaboratively with a distributed team is essential. This role is based in **Oklahoma City, Oklahoma, US**, but operated remotely.

Additional Information

Job Number

Job Category Event Management

Location Marriott Marquis Washington DC, 901 Massachusetts Avenue NW, Washington, District of Columbia, United States, 20001VIEW ON MAP (

Schedule Full Time

Located Remotely? N

Position Type Management

Bonus Eligible: Y

JOB SUMMARY

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years’ experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Managing Banquet Operations

• Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).

• Applies knowledge of all laws, as they relate to an event.

• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.

• Adheres to and reinforces all standards, policies, and procedures.

• Maintains established sanitation levels.

• Manages departmental inventories and maintains equipment.

• Schedules Event Services staff to forecast and service standards, while maximizing profits.

• Assists team in developing lasting relationships with groups to retain business and increase growth.

Participating in and Leading Banquet Teams

• Sets goals and delegates tasks to improve departmental performance.

• Conducts monthly department meetings with the Banquet team.

• Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends.

• Acts as a liaison to the kitchen staff.

• Leads shifts and actively participates in the servicing of events.

Executing Event Services Operations and Maintaining Inventories

• Attends pre-event meetings as needed to understand group needs.

• Establishes consistent standards for meeting room sets and VIP meeting room sets.

• Conducts function room inspections prior to each function to verify the room is set according to specifications.

• Maintains cleanliness and sanitation standards in all event operation areas.

• Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event.

• Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).

• Coordinates routine maintenance to verify a quality meeting facility.

• Resolves issues and/or suggest alternatives to previous arrangements if necessary.

• Attends and participates in all pertinent meetings.

• Leads shifts and actively participates in the servicing of events.

• Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.

Verifying and Providing Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Encourages employees to provide excellent customer service.

• Verifies employees understand expectations and parameters.

• Strives to improve service performance.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Reviews comment cards and guest satisfaction results with employees.

Conducting Human Resources Activities

• Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.

• Observes service behaviors of employees and provides feedback to individuals.

• Monitors progress and leads discussion with staff each period.

• Participates in the development and implementation of corrective action plans.

• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.

• Attends and participates in all pertinent meetings.

• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.

• Conducts associate performance appraisals and provides feedback as needed.

• Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns.

• Observes service behaviors of associates and provides feedback to individuals.

• Communicates performance expectations in accordance with job descriptions for each position.

• Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Brings issues to the attention of supervisor and/or Human Resources as necessary.

• Verifies associates understand expectations and parameters.

• Delegates tasks to verify room sets are “on time” and meet Event Service Standards.

The salary range for this position is $75,000 to $106,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Non-Exempt, Banquet Manager- Banquet Operations experience preferred- Will support W and Westin locations

Job Number

Job Category Event Management

Location W Bellevue, 10455 NE 5th Place, Bellevue, Washington, United States, 98004VIEW ON MAP (

Schedule Full Time

Located Remotely? N

Position Type Management

Bonus Eligible: Y

JOB SUMMARY

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years’ experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Managing Banquet Operations

• Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).

• Applies knowledge of all laws, as they relate to an event.

• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.

• Adheres to and reinforces all standards, policies, and procedures.

• Maintains established sanitation levels.

• Manages departmental inventories and maintains equipment.

• Schedules Event Services staff to forecast and service standards, while maximizing profits.

• Assists team in developing lasting relationships with groups to retain business and increase growth.

Participating in and Leading Banquet Teams

• Sets goals and delegates tasks to improve departmental performance.

• Conducts monthly department meetings with the Banquet team.

• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.

• Acts as a liaison to the kitchen staff.

• Leads shifts and actively participates in the servicing of events.

Ensuring and Providing Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Verifies employees understand expectations and parameters.

• Strives to improve service performance.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Reviews comment cards and guest satisfaction results with employees.

Conducting Human Resources Activities

• Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.

• Observes service behaviors of employees and provides feedback to individuals.

• Monitors progress and leads discussion with staff each period.

• Participates in the development and implementation of corrective action plans.

• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.

• Attends and participates in all pertinent meetings.

The hourly pay range for this position is $27.50 to $33.17. In addition, the position is eligible for an annual bonus. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Role: Event Operations Manager

Status: Full Time, Exempt

Reports to: Director of Events, Catering & Visitor Experience

Location: On-site in New Canaan, Connecticut.

In the role of Event Operations Manager, you will serve on, and provide leadership to, a team that coordinates and executes events that celebrates the place, cultural, and humanitarian work of Grace Farms. You will be responsible for the supervision of the Events team, and all program logistics, details and inter-departmental communications that go into making these events a success.

Our environment is not a typical corporate events space. Our clients are primarily our internal programming teams creating exceptional cultural and humanitarian events for the public, as well as some other not-for-profits and community partners. You will be part of a team with a strong collaborative work ethic that is passionate about putting their events management skills to work in a mission-driven environment. This is not always a Monday-Friday 9:00 AM- 5:00 PM job. Events and Programs take place when the audiences are available which can mean before & after hours, as well as on weekends.

Your Day-to-Day

• Supervise the Events Team, overseeing a small team of professional Event Coordinators. Collaborate with internal & external program owners and team members to plan, document, and execute all major aspects of event management from planning stages through completion for events and programs of all sizes and varieties.
• Proactively seek, synthesize and communicate collected information regarding each event/program from and to a variety of sources to ensure that all are appropriately briefed and provided with the information they need to execute successfully on each event and program.
• Collaborate with and work alongside the Technical Director and team to determine the necessary technical supports for events and productions, including the specifications, costs and usage of equipment applied to a wide variety of performances, workshops, annual benefit and other projects.
• Train and coordinate cross-functional visitor engagement team to staff and support events as needed including, but not limited to, talent relations, hospitality, registration and production.
• Direct and coordinate event-related meetings and technical planning sessions with internal teams, invited guests, and partners.
• Develop and maintain relationships with event-related vendors and contractors.
• Ensure compliance with budgetary and contractual obligations
• Other professional duties as assigned.

Skills/Abilities:

• Exceptional interpersonal, administrative, and communication skills, and the ability to execute with a high degree of professionalism and excellence, especially under pressure.
• Incredible attention to details and logistics planning skills.
• Ability to create a welcoming, inclusive, and professional environment for diverse audiences, including dignitaries, artists, and community partners.
• Ability to manage multiple events simultaneously, balancing priorities and deadlines.
• Must be proficient in Microsoft Office, Outlook, and Excel. Mac skills desirable.
• Requires a flexible schedule with some weekend and evening work.
• This position is primarily based on-site, and the successful candidate must thrive in a place-based, customer facing, collaborative, fast paced environment.
• A positive attitude and self-directed and entrepreneurial work style

Education & Experience:

• Bachelor's Degree is required.
• Minimum of five (5) years of event planning, preferably for cultural, community, or not-for-profit spaces. Proven ability to plan and execute the logistics involved in a wide range and scope of events from small donor cultivation cocktail parties to large scale conferences/summits.
• Minimum of two years supervisory experience providing leadership to events professionals.

Physical Requirements:

• Ability to lift up to 25 lbs., bend, climb stairs, and stand for an extended period of time.
• Comfortable working indoors and outdoors in varying weather conditions depending on event needs.

Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Overview

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn't any ordinary office; it's the beginning of a bowled new career as an Event Operations Manager.

Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center's General Manager, the Event Operations Manager is a great opportunity for someone with exceptional organizational skills and amazing people skills to match.

ESSENTIAL DUTIES: Get a glimpse of all you'll experience as an Event Operations Manager

BE THE HOST WITH THE MOST

• Host special events; manage your team of event hosts; oversee all setup of appropriate areas

BRING THE PARTY TO LIFE

• Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again

CONNECT WITH YOUR CLIENT

• Make a personal connection with your event contact and ensure that all of their guests' needs aren't just met, but exceeded; consistently promote this guest-focused approach to hosting

ALWAYS BE IMPROVING

• Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction

MANAGE THE TEAM

• Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies

REMAIN FLEXIBLE

• Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center

WHO YOU ARE

You're an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You're also a rock-solid communicator whose interpersonal skills are second to none. And since events aren't always 9 to 5, you're flexible to work a variety of shifts, from weekends and holidays to extended workdays.

DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team

• 1 Year+ of Management Experience
• 2+ Years Banquet Captain
• Bachelor's degree
• Knowledge of F&B and Hospitality Industry
• Broad Knowledge of/Experience in Event Planning and Execution
• Proficiency in MS Office Suite and database software preferred
• Knowledge of POS register systems

WORK ENVIRONMENT/ PHYSICAL DEMANDS :

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:

Job DescriptionJob Description

Cherry Blossom Festival, Inc. , a 501(c)(3) not-for-profit organization based in Washington, DC, is currently seeking an Event Operations Manager.

Company Description

The Cherry Blossom Festival produces and promotes the nations greatest springtime celebration and is dedicated to promoting the beauty of nature and international friendship through year-round programs, events, and educational and entertainment initiatives that enhance our environment, showcase arts and culture, and build community spirit.

The Event Operations Manager is responsible for managing the production and logistical plans and timelines for all Cherry Blossom Festival events. The Event Operations Manager manages vendors, supplies, and equipment for all events, and oversees load-in, load-out, and all on-site logistics. Reporting to the Director of Programming, the Event Operations Manager will collaborate with all teams to develop and implement production plans and curate programmatic elements of each event. They will also plan and implement all health, safety, transportation and traffic management plans.

Responsibilities

Provide primary support for the programming and operations functions of the Cherry Blossom Festival. Communicate with management staff, board members, clients and vendors using a high degree of tact, professionalism and discretion. Carry out directives and established policies and complete assignments with moderate supervision. Organize daily work within parameters set by the Cherry Blossom Festival. This position reports to the Director of Programming and works in conjunction with the Vice President.

The Event Operations Manager is responsible for:

Event Production

• Develop and execute all production and logistical plans and timelines including programmatic elements, food and beverage, sponsorship activations, benefit fulfillment and event logistics.
• Manage vendors, supplies, and equipment including site/venue management, contingency planning, parking, health and safety, signage and collateral, sound, lighting and staging, staffing, traffic and waste management.
• Maintain inventory of equipment and supplies in storage
• Manage site plans and asset management documents
• Assist Festival staff in liaising with venue representatives and the local community
• Keep the Festival apprised of all financial, production and logistical issues

Event Management

• Work with event managers to curate the programmatic elements of events
• Be the liaison between the programming and business operations teams to process necessary paperwork including agreements, contracts, purchase orders, expense vouchers and COIs.

Event Operations

• Implement Health & Safety and Transportation & Traffic Management plans at events via coordination with vendors
• Acquire documentation and approvals for all required permits and applications via District of Columbia agencies and the Park Service
• Make copies and hang permits and proper signage (parking, directional, health & safety)
• Communicate and work collaboratively across departments with responsibilities including, but not limited to:
  • Submitting and reviewing assets (Marketing)
  • Ensuring fulfillment of sponsorship deliverables (Sponsorship)
  • Submitting invoices (Business Operations)
  • Identify event volunteer needs (Volunteer Management)

On-Site Logistics and Management

• Oversee load-in and load out of each event, managing vendors, equipment and supplies
• Oversee the Operations crew to ensure production plans are implemented accurately.
• Establish and manage Event Operations Center in cooperation with Festival staff and volunteers
• Monitor and resolve any production and logistical issues that may arise
• Manage inventory pre- and post- for all festival events
• Manage the collection and distribution of event materials and supplies

Qualifications

• Bachelors degree or other equivalent experience
• Minimum of three years of demonstrated experience working in event management and operations
• Strong experience in permit acquisition within the District of Columbia
• Excellent project coordination, time management, and organizational skills with the ability to juggle and prioritize multiple projects in a fast-paced environment
• Strong creative, strategic and analytical skills
• Strong leadership skills
• Superior communication and writing skills
• Attention to detail, high productivity and concern for accuracy and excellence
• Proficiency in Microsoft Office; experience with or Slack is a plus
• Must be a self-starter, proactive and driven with a strong work ethic, a high level of motivation, a strong sense of urgency when needed, with the ability to work without direct supervision and consistently meet deadlines
• Commitment to working with shared leadership and in cross-functional teams
• Ability to work non-traditional hours
• Ability to foster positive, productive relationships, collaboration and teamwork, internally and externally, among staff, board members, volunteers, partners and other Festival stakeholders

As an integral part of the Cherry Blossom Festival team, this salaried exempt position participates fully in the production and execution of all Festival events. This requires flexibility to be available evenings and weekends and to work additional hours during peak periods.

TARGET START DATE: August 25 September 3, 2025

COMPENSATION/BENEFITS

Salary range: $60,000 - $65,000/year. Benefits package includes health insurance with prescription drug, dental, and eye plans (substantially underwritten by NCBF); annual and sick leave; short-term and long-term ; life insurance; flexible spending account; 401K plan with safe harbor contributions eligible 6 months after hire; parking/transit subsidy.

The Cherry Blossom Festival is an Equal Opportunity Employer.

#J-18808-Ljbffr

**Additional Information**
**Job Number**
**Job Category** Event Management
**Location** Anaheim Marriott, 700 W. Convention Way, Anaheim, California, United States, 92802VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $79,000 - $106,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Schedules Event Services staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.
**Participating in and Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.
**Executing Event Services Operations and Maintaining Inventories**
- Attends pre-event meetings as needed to understand group needs.
- Establishes consistent standards for meeting room sets and VIP meeting room sets.
- Conducts function room inspections prior to each function to verify the room is set according to specifications.
- Maintains cleanliness and sanitation standards in all event operation areas.
- Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event.
- Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
- Coordinates routine maintenance to verify a quality meeting facility.
- Resolves issues and/or suggest alternatives to previous arrangements if necessary.
- Attends and participates in all pertinent meetings.
- Leads shifts and actively participates in the servicing of events.
- Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
**Verifying and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Encourages employees to provide excellent customer service.
- Verifies employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.
**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.
- Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
- Conducts associate performance appraisals and provides feedback as needed.
- Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns.
- Observes service behaviors of associates and provides feedback to individuals.
- Communicates performance expectations in accordance with job descriptions for each position.
- Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Brings issues to the attention of supervisor and/or Human Resources as necessary.
- Verifies associates understand expectations and parameters.
- Delegates tasks to verify room sets are "on time" and meet Event Service Standards.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.