3 Event Planning jobs in Columbus
Event Coordinator
Posted 18 days ago
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Job Description
Key Responsibilities:
- Ensure exceptional guest experiences and satisfaction through personalized service.
- Manage daily operations of the assigned department (e.g., front desk, F&B, events), ensuring smooth workflow.
- Train, supervise, and mentor team members, fostering a positive and productive work environment.
- Handle guest inquiries, concerns, and feedback promptly and professionally, resolving issues efficiently.
- Implement and maintain high standards of service, cleanliness, and operational efficiency.
- Assist in marketing, promotional activities, and social media engagement to attract and retain guests.
- Manage reservations, check-ins/outs, and billing processes accurately.
Qualifications & Requirements:
- Associate's or Bachelor's degree in Hospitality Management, Tourism, or a related field; relevant experience may substitute.
- 2+ years of experience in a hospitality role, with proven experience in customer service and some supervisory experience preferred.
- Outstanding customer service orientation and strong interpersonal communication skills.
- Ability to work flexible hours, including evenings, weekends, and holidays, as per operational needs.
- Proficiency in hospitality management software (PMS) and booking systems.
- Excellent problem-solving abilities and attention to detail.
Our client offers a comprehensive and competitive benefits package designed to support the well-being and professional growth of our employees. This includes a competitive salary commensurate with experience, robust health, dental, and vision insurance plans, a generous 401(k) retirement plan with company matching, and ample paid time off. We firmly believe in investing in our employees through continuous learning opportunities, professional development programs, and clear pathways for career advancement within the company. We provide a stimulating and collaborative work environment that encourages innovation, creativity, and a healthy work-life balance. Join a company that not only values your expertise and dedication but also champions your personal and professional development.
If you are a driven and innovative individual with a profound passion for hospitality & tourism and possess the qualifications and attributes detailed above, we highly encourage you to submit your application. This is a unique chance to become an integral part of a forward-thinking organization and contribute to exciting projects that are poised to redefine the future of our industry. We are eagerly looking to welcome a new team member who shares our unwavering commitment to excellence, integrity, and collaborative success. Apply today to take the significant next step in your career and contribute to a legacy of innovation! Our client is an equal opportunity employer and is deeply committed to fostering a diverse and inclusive workplace. All employment decisions are made on the basis of qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We actively celebrate diversity and are dedicated to creating an environment where every employee feels valued, respected, and empowered. This position demands a strong work ethic, exceptional problem-solving capabilities, and the flexibility to adapt to evolving project demands and priorities. We are seeking someone who can contribute positively to our vibrant team culture and is committed to continuous improvement, both personally and professionally. Your contributions will be highly valued, and you will have the unparalleled opportunity to work alongside recognized industry leaders and innovators. We strongly encourage applications from all qualified individuals who are passionate about making a difference and driving impactful results within a collaborative setting.
Junior Event Coordinator
Posted 18 days ago
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Job Description
As a Junior Event Coordinator, you will assist with venue logistics, vendor management, client communication, and on-site event support. This position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced, high-energy environment. You will be a key player in bringing a diverse range of artistic performances, community gatherings, and private events to life, contributing directly to the cultural vibrancy of Columbus.
Our client is committed to fostering a supportive and creative work environment where learning and growth are encouraged. They offer a unique opportunity to work behind the scenes of exciting events, gain invaluable industry experience, and develop a comprehensive understanding of event management. This role is ideal for someone looking to build a career in the arts and entertainment sector.
Key Responsibilities:
- Assist the Senior Event Manager in planning, organizing, and executing a variety of events, including concerts, theatrical performances, corporate functions, and community gatherings.
- Coordinate with internal teams (e.g., marketing, operations, technical) to ensure seamless event delivery.
- Communicate effectively with clients, artists, and vendors to confirm requirements, schedules, and logistics.
- Manage event timelines and checklists, ensuring all tasks are completed efficiently and on schedule.
- Prepare event documentation, including contracts, permits, schedules, and seating arrangements.
- Assist with budgeting and financial tracking for individual events.
- Conduct venue walkthroughs and site inspections to plan layouts and identify potential issues.
- Provide on-site support during events, including managing guest flow, resolving issues, and overseeing vendor setup/teardown.
- Coordinate event staffing requirements and assist with volunteer management.
- Assist with post-event evaluations, gathering feedback, and preparing reports on event success and areas for improvement.
- Maintain an organized database of vendors, suppliers, and contacts.
Qualifications:
- Bachelor's degree in Event Management, Arts Administration, Hospitality, Marketing, or a related field.
- 0-2 years of experience in event coordination, hospitality, or a related customer service role; internships are highly valued.
- Strong organizational and time management skills with meticulous attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
- A proactive, problem-solving attitude and ability to remain calm under pressure.
- Enthusiasm for arts and entertainment and a desire to contribute to a creative environment.
Preferred Skills:
- Experience with event management software (e.g., Eventbrite, Cvent).
- Knowledge of audio-visual equipment and technical production.
- Experience in a customer-facing role.
What Our Client Offers:
- Competitive starting salary and opportunities for growth.
- Comprehensive benefits package, including health insurance.
- Paid time off and holiday pay.
- Hands-on experience in a vibrant arts and entertainment setting.
- Mentorship and professional development opportunities.
- A collaborative and creative work environment in Columbus, Ohio, US .
- The chance to be part of memorable experiences for the community.
If you are a passionate individual eager to kickstart your career in event coordination, we encourage you to apply and join our client's dedicated team!
Event Party Coordinator
Posted today
Job Viewed
Job Description
Job Description
Event Party Coordinator
Location: Scene 75 Dublin (Columbus), OH
Position Type: Part Time
Company Overview:
Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is a joyful adventure.
Job Summary:
This person will be responsible for any incoming birthday party requests via phone calls or website bookings. This person will oversee the execution and guest experience of birthdays, company events, and any other functions being held at the park. They will also assist the operations team on day of duties needed to execute events.
Key Responsibilities:
- Contacting already booked events and providing detailed information about their upcoming event, along with answering any questions from the party contact prior to their arrival.
- Cashing out parties
- Maintaining the standards set by Fun Land on party execution
- Helping oversee the host staff with cleaning party areas, delivering food, setting up banquet spaces, and any day of duties needed for event execution
- Handling any guest issues with their event, with the support of the operation team
- Weekly Administrative duties such as planning party area execution, making game cards, scheduling hosts, contacting the party contact to discuss details of the event, and answering questions about the event and the package details.
- Answering of incoming phone calls and email messages about bookings and events
- Booking birthday parties via phone conversations and with walk-in guests
- Updating reports as needed with any new information pertaining to an upcoming event
- Outreach on booking new events via direction from the sales director
- Assisting with the GIFT program during events
- Cashing out parties
- Assisting the party host team on any daily duties needed
- Re-stocking and cleaning of party spaces
- Being the point of contact when needed with any party issues that happen the day of the event
- Hosting events when not performing coordinator duties
Skills/Competencies Required:
- Proficient in computer software including Microsoft Excel, and CRM
- Solid time management, organization, and prioritization skills; ability to work with little or no direct supervision
- Excellent customer service orientation and focus on customer satisfaction required
- Strong people skills with the ability to communicate details to guests without confusion
- Leadership qualities to be able to train and coach new staff and existing party host staff on the expectations set by Fun Land and the party manager
- Position requires consistent activity, such as walking, bending and lifting
- Must be able to work holidays and weekends
- Employment may require background check
- Must be 18 years or older
Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
APPLY NOW!
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