2,738 Event Technology Manager jobs in the United States
Event Technology Manager
10261 New York, New York
First Global Management Services, Inc.
Posted 3 days ago
Job Viewed
Job Description
EVENT TECHNOLOGY MANAGER
Building A Brand Starts With Our Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at
Location: New York City (hybrid - 2x a week in office)
What You Would Get To Do:
In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with the implementation and ongoing support of new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports.
Your Contributions
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST . Please contact if you need an accommodation at any stage of the recruitment process.
United States Residents: The base pay for this position ranges from $70,000 to $100,000. This role is also eligible for an annual discretionary bonus.
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
#LI-KM3
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Building A Brand Starts With Our Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at
Location: New York City (hybrid - 2x a week in office)
What You Would Get To Do:
In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with the implementation and ongoing support of new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports.
Your Contributions
- Advises on user experience of all pre-event and onsite registration for both virtual and in-person events
- Implementation and project management of event registration websites, app builds and all technological aspects of our events
- Troubleshoot technical issues
- Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc.
- Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request
- Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements
- Work with Event delivery team on overall program logistics, production, and implementation
- Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate
- Registration desk flow design and set up
- Lead contact for attendee management and technology vendors including pre-event and during execution
- Assist in contacting clients for relevant information pertaining to the event
- Create and distribute post event client surveys
- Coordinate planning and utilization of mobile apps. May assist with build depending on platform.
- List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics
- Manage relationships with technology suppliers including the negotiation of contracts
- Review and manage any relevant third-party vendor invoice reconciliation e.g. badging / attendee tracking etc
- Provide the client with cost savings / value adds whenever possible
- Assist with the training of new joiners and mentoring existing team members
- Travel (15-20% annually) for on-site management of events to ensure full success and reconciliation.
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST . Please contact if you need an accommodation at any stage of the recruitment process.
- 5-7+ years of experience in Event Technology and Attendee Management including meeting planning and coordination
- Bachelor's Degree preferred
- Proficient programming skills of HTML and CSS is beneficial
- Strong proficiency with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms
- Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms
- Strong proficiency with Microsoft Office - specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint
- Advanced project management skills with the ability to manage multiple projects simultaneously
- Excellent written and oral communication skills at all levels
- Extensive industry knowledge of new suppliers, services, and best practices
- Strong client management skills with the ability to influence and lead by example, fostering a positive environment
- Strong ability to create best practice and take on new initiatives independently
- Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles
- Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
- Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Mobile Phone Allowance
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $70,000 to $100,000. This role is also eligible for an annual discretionary bonus.
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
#LI-KM3
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
View Now
0
Associate Event Technology Manager
10261 New York, New York
First Global Management Services, Inc.
Posted 3 days ago
Job Viewed
Job Description
ASSOCIATE EVENT TECHNOLOGY MANAGER
Building A Brand Starts With Our Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at
Location: New York City (hybrid - 2x a week in office)
What You Would Get To Do:
In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with the implementation and ongoing support of new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports.
Your Contributions
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST . Please contact if you need an accommodation at any stage of the recruitment process.
United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus.
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
#LI-KM3
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Building A Brand Starts With Our Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at
Location: New York City (hybrid - 2x a week in office)
What You Would Get To Do:
In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting the integration of new technology platforms, and managing data, while collaborating closely with the event delivery team. This role involves assisting the events team with the implementation and ongoing support of new technology platforms, as well as leveraging advanced Microsoft Excel skills to manage event information and generate detailed reports.
Your Contributions
- Advises on user experience of all pre-event and onsite registration for both virtual and in-person events
- Implementation and project management of event registration websites, app builds and all technological aspects of our events
- Troubleshoot technical issues
- Manage client evaluation communications such as save-the-dates, invitations, registration, confirmations, etc.
- Database management to ensure consistency of information, accurate data, inputting new data when required and generating lists upon request
- Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements
- Work with Event delivery team on overall program logistics, production, and implementation
- Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate
- Registration desk flow design and set up
- Assist in contacting clients for relevant information pertaining to the event
- Create and distribute post event client surveys
- Coordinate planning and utilization of mobile apps. May assist with build depending on platform.
- List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics
- Provide the client with cost savings / value adds whenever possible
- Travel (15-20% annually) for on-site management of events to ensure full success and reconciliation.
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST . Please contact if you need an accommodation at any stage of the recruitment process.
- 2-4+ years of experience in Event Technology and Attendee Management including entry level meeting planning and coordination
- Bachelor's Degree preferred
- General knowledge of HTML and CSS is a plus, but not required
- Experience with registration website platforms such as Cvent, Bizzabo, Certain, Qualtrics or other registration website platforms required
- Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms preferred
- Proficiency with Microsoft Office - specifically with Excel (i.e. comfortable with VLOOKUP function) and PowerPoint
- Proven ability to manage multiple projects simultaneously
- Very good written and oral communication skills at all levels
- Client centric, approachable, able to adjust to client needs and style; adapt to ever changing demands and different client work styles
- Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
- Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Mobile Phone Allowance
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus.
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
#LI-KM3
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
View Now
1
Senior Event Technology Manager
19101 William Penn Annex West, Pennsylvania
$90000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Event Technology Manager to join their fully remote team, specializing in the Hospitality & Tourism sector. This role is critical for overseeing the technological aspects of events, from planning through execution, ensuring seamless and engaging experiences for attendees. You will be responsible for selecting, implementing, and managing various event technologies, including AV equipment, virtual event platforms, registration systems, mobile event apps, and interactive solutions. The ideal candidate possesses a strong understanding of event production, cutting-edge technology trends, and exceptional project management skills. You will collaborate closely with event planners, clients, and vendors to deliver innovative and technologically advanced event solutions. This is a remote-first position, requiring a proactive, organized, and detail-oriented individual who excels at managing complex projects independently and communicating effectively with a distributed team. Your expertise will be vital in enhancing attendee engagement, streamlining event operations, and delivering exceptional value. Responsibilities include technical budgeting, vendor management, on-site (or remote) technical support coordination, and post-event technology analysis. You will play a key role in evaluating new technologies and ensuring our client remains at the forefront of event innovation.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage the selection, implementation, and integration of technology solutions for a wide range of events (virtual, hybrid, and in-person).
- Oversee audio-visual (AV) requirements, ensuring high-quality sound, lighting, and staging for all events.
- Manage virtual and hybrid event platforms, ensuring smooth streaming, attendee interaction, and engagement.
- Develop and manage event technology budgets, negotiating with vendors for the best value.
- Coordinate with internal teams and external vendors to ensure successful technology deployment and execution.
- Provide technical expertise and support to event planners and clients throughout the event lifecycle.
- Troubleshoot and resolve technical issues that may arise during events in real-time.
- Stay abreast of emerging event technology trends and innovations.
- Develop and maintain documentation for event technology processes and best practices.
- Analyze post-event technology performance and provide recommendations for future improvements.
Qualifications:
- Bachelor's degree in Hospitality Management, Event Management, Information Technology, or a related field.
- Minimum of 5 years of experience in event technology management, AV production, or a similar role within the hospitality or tourism industry.
- Proven experience with virtual event platforms (e.g., Zoom Events, Hopin, Bizzabo), AV equipment, and event management software.
- Strong project management skills with the ability to manage multiple complex projects simultaneously.
- Excellent understanding of technical specifications and troubleshooting.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- Experience with mobile event apps and interactive technologies is a plus.
Apply Now
2
Event Technology Operations Manager - Intercollegiate Athletics
65201 Columbia, Missouri
University of Missouri
Posted 3 days ago
Job Viewed
Job Description
Hiring Department
Intercollegiate Athletics
Job Description
The University of Missouri Department of Athletics is seeking an Event Technology Operations Manager to operate, maintain, and advance the wide range of permanent and mobile audio, video, lighting, scoring, and communication systems that support athletic and non-athletic events across the Mizzou's sports park.
Reporting to the Director of Event Technology Operations, this position will play a pivotal role in delivering seamless in-venue experiences by overseeing technology operations for competitions, practices, and special events. The manager will work closely with event management, coaches, production staff, and campus technology partners to ensure reliable event execution and long-term innovation in an environment that continually grows in scope and complexity.
Key Responsibilities
Event Technology Operations (35%)
Operate and maintain a variety of permanent and mobile audio, video, lighting, scoring, timing, house lighting, specialty lighting, and communication systems.
Ensure systems are fully available, prepared, and optimized for athletics competitions, practices, and special events.
Participate in primary event management planning and consultation to support consistent and effective use of technology.
Process Development and Continuous Improvement (25%)
Review, establish, and update operating processes and procedures for sport and non-sport event technology.
Identify opportunities to improve efficiency, reliability, and fan/student-athlete experience.
Maintain documentation, training, and standard operating procedures for staff and event support teams.
Collaboration and Consultation (20%)
Routinely consult with coaches, athletics staff, and event managers to align technology needs with event goals.
Collaborate and coordinate with other Mizzou Sports Technology groups to support broad departmental technology functions.
Serve as liaison with campus IT, Facilities, and third-party vendors to integrate technology solutions.
Planning, Training, and Support (15%)
Support the recruitment, training, and supervision of part-time or student event technology staff.
Provide technical guidance and troubleshooting support during live events.
Assist with multi-year planning for upgrades, replacements, and new technology integrations.
Other Duties (5%)
Perform other job-related duties as assigned.
Ensure compliance with University, NCAA, and SEC event operation policies and procedures.
Shift
Monday-Friday 8:00am-5:00pm; Nights, Weekends, and Travel as required.
Minimum Qualifications
An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
Prior experience in Athletics or Business Operations is preferred.
Anticipated Hiring Range
Salary Range: $21.00-$24.00 / hour
Grade: GGS-007
University Title: Media Producer II
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
Community Information
Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at .
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer .
To request ADA accommodations, please call the Director of Accessibility and ADA at .
Intercollegiate Athletics
Job Description
The University of Missouri Department of Athletics is seeking an Event Technology Operations Manager to operate, maintain, and advance the wide range of permanent and mobile audio, video, lighting, scoring, and communication systems that support athletic and non-athletic events across the Mizzou's sports park.
Reporting to the Director of Event Technology Operations, this position will play a pivotal role in delivering seamless in-venue experiences by overseeing technology operations for competitions, practices, and special events. The manager will work closely with event management, coaches, production staff, and campus technology partners to ensure reliable event execution and long-term innovation in an environment that continually grows in scope and complexity.
Key Responsibilities
Event Technology Operations (35%)
Operate and maintain a variety of permanent and mobile audio, video, lighting, scoring, timing, house lighting, specialty lighting, and communication systems.
Ensure systems are fully available, prepared, and optimized for athletics competitions, practices, and special events.
Participate in primary event management planning and consultation to support consistent and effective use of technology.
Process Development and Continuous Improvement (25%)
Review, establish, and update operating processes and procedures for sport and non-sport event technology.
Identify opportunities to improve efficiency, reliability, and fan/student-athlete experience.
Maintain documentation, training, and standard operating procedures for staff and event support teams.
Collaboration and Consultation (20%)
Routinely consult with coaches, athletics staff, and event managers to align technology needs with event goals.
Collaborate and coordinate with other Mizzou Sports Technology groups to support broad departmental technology functions.
Serve as liaison with campus IT, Facilities, and third-party vendors to integrate technology solutions.
Planning, Training, and Support (15%)
Support the recruitment, training, and supervision of part-time or student event technology staff.
Provide technical guidance and troubleshooting support during live events.
Assist with multi-year planning for upgrades, replacements, and new technology integrations.
Other Duties (5%)
Perform other job-related duties as assigned.
Ensure compliance with University, NCAA, and SEC event operation policies and procedures.
Shift
Monday-Friday 8:00am-5:00pm; Nights, Weekends, and Travel as required.
Minimum Qualifications
An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
Prior experience in Athletics or Business Operations is preferred.
Anticipated Hiring Range
Salary Range: $21.00-$24.00 / hour
Grade: GGS-007
University Title: Media Producer II
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
Community Information
Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at .
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer .
To request ADA accommodations, please call the Director of Accessibility and ADA at .
View Now
3
Event Technology Operations Manager - Intercollegiate Athletics
65201 Columbia, Missouri
University of Missouri-Columbia
Posted 3 days ago
Job Viewed
Job Description
Hiring Department
Intercollegiate Athletics
Job DescriptionThe University of Missouri Department of Athletics is seeking an Event Technology Operations Manager to operate, maintain, and advance the wide range of permanent and mobile audio, video, lighting, scoring, and communication systems that support athletic and non-athletic events across the Mizzou's sports park.
Reporting to the Director of Event Technology Operations, this position will play a pivotal role in delivering seamless in-venue experiences by overseeing technology operations for competitions, practices, and special events. The manager will work closely with event management, coaches, production staff, and campus technology partners to ensure reliable event execution and long-term innovation in an environment that continually grows in scope and complexity.
Key Responsibilities
Event Technology Operations (35%)
Operate and maintain a variety of permanent and mobile audio, video, lighting, scoring, timing, house lighting, specialty lighting, and communication systems.
Ensure systems are fully available, prepared, and optimized for athletics competitions, practices, and special events.
Participate in primary event management planning and consultation to support consistent and effective use of technology.
Process Development and Continuous Improvement (25%)
Review, establish, and update operating processes and procedures for sport and non-sport event technology.
Identify opportunities to improve efficiency, reliability, and fan/student-athlete experience.
Maintain documentation, training, and standard operating procedures for staff and event support teams.
Collaboration and Consultation (20%)
Routinely consult with coaches, athletics staff, and event managers to align technology needs with event goals.
Collaborate and coordinate with other Mizzou Sports Technology groups to support broad departmental technology functions.
Serve as liaison with campus IT, Facilities, and third-party vendors to integrate technology solutions.
Planning, Training, and Support (15%)
Support the recruitment, training, and supervision of part-time or student event technology staff.
Provide technical guidance and troubleshooting support during live events.
Assist with multi-year planning for upgrades, replacements, and new technology integrations.
Other Duties (5%)
Perform other job-related duties as assigned.
Ensure compliance with University, NCAA, and SEC event operation policies and procedures.
Monday-Friday 8:00am-5:00pm; Nights, Weekends, and Travel as required.
Minimum QualificationsAn Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred QualificationsPrior experience in Athletics or Business Operations is preferred.
Anticipated Hiring RangeSalary Range: $21.00-$24.00 / hour
Grade: GGS-007
University Title: Media Producer II
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
Community InformationColumbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!
Benefit EligibilityThis position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at .
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4
Senior Production Manager - Live Event Technology
20005 Washington, District Of Columbia
$95000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is a leading force in the arts and entertainment industry, renowned for producing spectacular live events, festivals, and theatrical productions. We are seeking a highly organized and experienced Senior Production Manager to oversee all technical and logistical aspects of our large-scale events. This role is essential for ensuring seamless execution and a world-class experience for our audiences. This is an on-site position, requiring dedication and presence at venues.
Responsibilities:
Responsibilities:
- Manage all aspects of live event production, including staging, lighting, sound, video, and technical crew coordination.
- Develop detailed production schedules, technical riders, and budgets for multiple concurrent events.
- Source and manage relationships with external vendors and suppliers for technical equipment and services.
- Oversee the load-in, setup, operation, and load-out of all production elements, ensuring adherence to safety protocols.
- Lead and mentor production teams, fostering a collaborative and efficient working environment.
- Troubleshoot and resolve technical issues that arise during live events, ensuring minimal disruption.
- Collaborate closely with artistic directors, creative teams, and venue management to bring the overall vision to life.
- Ensure compliance with all relevant health, safety, and regulatory requirements.
- Conduct post-event analysis, documenting successes and areas for improvement.
- Manage inventory of production equipment and maintain assets in optimal working condition.
- This position requires significant travel and on-site work in **Washington, D.C., US**, and surrounding areas.
- Bachelor's degree in Production Management, Theatre Technology, Event Management, or a related field, or equivalent experience.
- Minimum of 7 years of experience in live event production management, with a focus on large-scale entertainment or artistic productions.
- Demonstrated experience in managing budgets, schedules, and technical teams for complex events.
- Strong technical knowledge across various production disciplines (audio, lighting, video, staging).
- Excellent leadership, problem-solving, and decision-making skills.
- Ability to remain calm and effective under pressure in a live event environment.
- Proficiency with production management software and tools.
- Excellent communication and interpersonal skills, with the ability to liaise effectively with diverse stakeholders.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as dictated by event schedules.
- Experience in managing crews and coordinating with venue staff is essential.
Apply Now
5
TECHNOLOGY/AV HOSPITALITY MANAGER
28230 Charlotte, North Carolina
Compass Group, North America
Posted 16 days ago
Job Viewed
Job Description
Waveguide
**Position Title: TECHNOLOGY/AV HOSPITALITY MANAGER**
**Salary: $8000 - $9000 / year**
Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.
Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients' technology investment.
Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients' side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.
At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients' needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we're only as good as our people.
We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions.
Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.
**Job Summary**
Waveguide's hospitality team believes in using technology to elevate the human connection by inspiring confidence in our client partners. The confidence our world-class audiovisual technology hospitality team inspires allows our clients to deliver events that drive engagement - the gold standard of any successful meeting. To do that, our hospitality team is guided by our HERO ethos, which ensures we observe, respect and reflect our clients' unique culture back to each attendee at all meetings and events.
Hospitality - Always listening
Excellence - Always improving
Resilience - Always flexible
Ownership- Always trusted
That's where the Technology Hospitality Manager comes in. The Technology Hospitality Manager's main role is to provide multi-site management of the hospitality service they are overseeing. Managers are by nature managing people, either on their team or a third party team working towards the delivery of a program or project. The Technology Hospitality Manager's responsibility is to ensure the onsite delivery of technology hospitality and the positive relationship with all client leadership and client frontline team members as well as establish themselves as the primary point of contact for the client onsite.
Their main focus will be to provide consistent communication with the client as well as establish and implement the Waveguide policies, standards, procedures, and guidelines across the client portfolio. They will also need to understand all business technology platforms to be able to interface and coordinate additional technical support for the client conference center locations. The Technology Hospitality Manager should have a strong base knowledge in all things audiovisual, but will primarily deal day to day with the management of the teams and team members themselves. The Technology Hospitality Manager will report to the Director, Client
Experience and will also be attending to all client sites within that client's portfolio. The Client Experience Managers at each client site will report to them. If a client site does not have a Client Experience Manager then all other Managers, Leads, Advocates, Experts and Specialists at that client's site are under their leadership and will report directly to them.
**Responsibilities**
+ Develop a weekly cadence with the Managers at all client sites
+ Develop a weekly cadence with the client managers and client stakeholders at all sites
+ Assisting the Director with all recruiting, interviewing, hiring and firing of frontline team members
+ Ensure that all AV technical requirements are met by managing and directing the efforts of each office's technical team in the execution of the technical statement of work.
+ Coordinate with Technology Advocates, Experts and Specialists.
+ Act as the technical liaison for all highly visible VIP events at the client sites.
+ Provide project management and technical consultation for special projects or system upgrades.
+ Prepare a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventative maintenance schedules is produced for the needs of the firm.
+ Prepare and manage quarterly reporting of AV support, room checks, and industry trends in partnership with Client and other vendors
+ Ensure the applications used to create trouble tickets, customer issue resolution logs, and asset management is being kept up to date and maintained as they occur.
+ Be the liaison for Waveguide to all contractors and vendors of Technology Hospitality.
+ Ensure all aspects of videoconference support including call set up, end-user training, troubleshooting, and follow through on escalation of issues are documented.
+ Provide consultation and education to all levels of Waveguide on presentation technology equipment.
+ Ensure troubleshooting of audiovisual and videoconferencing-related technology (various projectors, control systems, audio- and videoconferencing) are documented.
+ Ensure regular preventive maintenance checks (e.g., either report or address troubles such as cable management issues, safety standards noncompliance, etc.) are done and documented.
+ Coordinate within the Firm to escalate housekeeping and technical issues outside of AV and conferencing technology and applications to the appropriate department.
+ Setup and Coordinate weekly and monthly scheduled meetings with Lead Technicians.
+ Represent Technology Hospitality at all department staff meetings.
+ Maintain an understanding of current and new technology.
+ Be responsible for timesheets, PTO, backfill, HR issues, etc. unless escalation to director is required
+ Cross site coordination of services to ensure consistency across a portfolio
+ High level account management that does not include finances
+ Communicate with Director on health of account, and collaboration with director to bring any issues or new opportunities to HC/Hospitality Leadership as needed
**Preferred Qualifications**
Working knowledge of:
+ Commercial construction projects and phases
+ Construction drawingsAbility to read and apply AV line drawings
+ Ability to offer operational insights during the design phase of AV construction projects
**Required Core Competencies**
+ Ability to perform basic mathematics in a business environment
+ Working knowledge of corporate accounting
+ Familiarity with event production roles and functions
+ Strong understanding of commercial/institutional technology applications and operations, including audio systems, video display technology, unified communications, digital signage, networked signal distribution and complex automation and control
+ Ability to communicate clearly both verbally and in written form
+ Ability to absorb and understand written business communication and respond professionally and hospitably to every situation
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
**Associates at Waveguide are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Paid Parental Leave
+ Holiday Time Off (varies by site/state)
+ Personal Leave
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
**Applications are accepted on an ongoing basis.**
**Waveguide maintains a drugfree workplace.**
**Position Title: TECHNOLOGY/AV HOSPITALITY MANAGER**
**Salary: $8000 - $9000 / year**
Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.
Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients' technology investment.
Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients' side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.
At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients' needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we're only as good as our people.
We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions.
Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.
**Job Summary**
Waveguide's hospitality team believes in using technology to elevate the human connection by inspiring confidence in our client partners. The confidence our world-class audiovisual technology hospitality team inspires allows our clients to deliver events that drive engagement - the gold standard of any successful meeting. To do that, our hospitality team is guided by our HERO ethos, which ensures we observe, respect and reflect our clients' unique culture back to each attendee at all meetings and events.
Hospitality - Always listening
Excellence - Always improving
Resilience - Always flexible
Ownership- Always trusted
That's where the Technology Hospitality Manager comes in. The Technology Hospitality Manager's main role is to provide multi-site management of the hospitality service they are overseeing. Managers are by nature managing people, either on their team or a third party team working towards the delivery of a program or project. The Technology Hospitality Manager's responsibility is to ensure the onsite delivery of technology hospitality and the positive relationship with all client leadership and client frontline team members as well as establish themselves as the primary point of contact for the client onsite.
Their main focus will be to provide consistent communication with the client as well as establish and implement the Waveguide policies, standards, procedures, and guidelines across the client portfolio. They will also need to understand all business technology platforms to be able to interface and coordinate additional technical support for the client conference center locations. The Technology Hospitality Manager should have a strong base knowledge in all things audiovisual, but will primarily deal day to day with the management of the teams and team members themselves. The Technology Hospitality Manager will report to the Director, Client
Experience and will also be attending to all client sites within that client's portfolio. The Client Experience Managers at each client site will report to them. If a client site does not have a Client Experience Manager then all other Managers, Leads, Advocates, Experts and Specialists at that client's site are under their leadership and will report directly to them.
**Responsibilities**
+ Develop a weekly cadence with the Managers at all client sites
+ Develop a weekly cadence with the client managers and client stakeholders at all sites
+ Assisting the Director with all recruiting, interviewing, hiring and firing of frontline team members
+ Ensure that all AV technical requirements are met by managing and directing the efforts of each office's technical team in the execution of the technical statement of work.
+ Coordinate with Technology Advocates, Experts and Specialists.
+ Act as the technical liaison for all highly visible VIP events at the client sites.
+ Provide project management and technical consultation for special projects or system upgrades.
+ Prepare a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventative maintenance schedules is produced for the needs of the firm.
+ Prepare and manage quarterly reporting of AV support, room checks, and industry trends in partnership with Client and other vendors
+ Ensure the applications used to create trouble tickets, customer issue resolution logs, and asset management is being kept up to date and maintained as they occur.
+ Be the liaison for Waveguide to all contractors and vendors of Technology Hospitality.
+ Ensure all aspects of videoconference support including call set up, end-user training, troubleshooting, and follow through on escalation of issues are documented.
+ Provide consultation and education to all levels of Waveguide on presentation technology equipment.
+ Ensure troubleshooting of audiovisual and videoconferencing-related technology (various projectors, control systems, audio- and videoconferencing) are documented.
+ Ensure regular preventive maintenance checks (e.g., either report or address troubles such as cable management issues, safety standards noncompliance, etc.) are done and documented.
+ Coordinate within the Firm to escalate housekeeping and technical issues outside of AV and conferencing technology and applications to the appropriate department.
+ Setup and Coordinate weekly and monthly scheduled meetings with Lead Technicians.
+ Represent Technology Hospitality at all department staff meetings.
+ Maintain an understanding of current and new technology.
+ Be responsible for timesheets, PTO, backfill, HR issues, etc. unless escalation to director is required
+ Cross site coordination of services to ensure consistency across a portfolio
+ High level account management that does not include finances
+ Communicate with Director on health of account, and collaboration with director to bring any issues or new opportunities to HC/Hospitality Leadership as needed
**Preferred Qualifications**
Working knowledge of:
+ Commercial construction projects and phases
+ Construction drawingsAbility to read and apply AV line drawings
+ Ability to offer operational insights during the design phase of AV construction projects
**Required Core Competencies**
+ Ability to perform basic mathematics in a business environment
+ Working knowledge of corporate accounting
+ Familiarity with event production roles and functions
+ Strong understanding of commercial/institutional technology applications and operations, including audio systems, video display technology, unified communications, digital signage, networked signal distribution and complex automation and control
+ Ability to communicate clearly both verbally and in written form
+ Ability to absorb and understand written business communication and respond professionally and hospitably to every situation
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
**Associates at Waveguide are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Paid Parental Leave
+ Holiday Time Off (varies by site/state)
+ Personal Leave
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
**Applications are accepted on an ongoing basis.**
**Waveguide maintains a drugfree workplace.**
View Now
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6
Technical Support
Remote
$22 - $27 per hour
Next Level Door & Millwork Inc
Posted 25 days ago
Job Viewed
Job Description
We are currently seeking a friendly and highly skilled Technical Support Engineer to provide enterprise-level support to our vast customer base. This technician must be able to provide support via phone, web, email, chat, and other channels as needed. Excellence in customer service skills is a must. A background in IT support or engineering is also required. We are looking for a self-motivated person who is willing to take ownership of customer issues reported and see those problems through to resolution. Ideal candidates will be comfortable researching, diagnosing, troubleshooting, and identifying solutions to resolve any issues presented. S/he must also be able to follow standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction.
Technical Support Duties and Responsibilities- Able to demonstrate leadership skills and take ownership of customer issues reported
- Commitment, focus, and follow-through needed to see problems through to resolution
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction
- Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
- Superb written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
- Great written communication skills needed to prepare accurate, clear, and timely reports
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- BS degree in Information Technology, Computer Science, or similar
- Significant work experience in technical support, IT support, or as a technical engineer
- Working knowledge of Unix/Linux systems, utilities, and scripting
- Aptitude for problem-solving
- Excellent client-facing/customer service skills
- Excellent written and verbal communication skills
- Ability to focus and follow-through to resolution of issues
- Ability to diffuse tension and work the issue at hand
Company Details
Next Level Door & Millwork, Inc. is a reputable supplier and installer of residential, custom and commercial builder products in the Southwestern United States. Through our experience, craftsmanship and use of the latest technology, we have become synonymous with the best products and service in the industry. No detail or client is too large or small. We’re determined to exceed expectations.
Apply Now
7
Technical support
Remote
$18 - $25 per hour
Content crux
Posted 28 days ago
Job Viewed
Job Description
We're looking for a reliable and tech-savvy Technical Support Specialist to join our team. In this role, you'll be the first point of contact for customers and internal staff seeking assistance with software, hardware, or network-related issues. You’ll troubleshoot problems, provide clear solutions, and escalate complex issues when needed. A strong customer service mindset, solid communication skills, and a good understanding of common technical systems are essential.
Daily tasks include responding to support tickets, assisting users via phone or chat, documenting issues, and working closely with other IT staff to resolve technical challenges. You’ll also help with system setups, software installations, and routine maintenance tasks.
The ideal candidate is patient, detail-oriented, and eager to help others solve problems. Experience with Windows and macOS environments, basic networking knowledge, and familiarity with ticketing systems (like Zendesk or Freshdesk) is a plus.
This is a great opportunity for someone looking to grow in the IT field while gaining hands-on experience with real-world support issues.
Company Details
Content Crux is a full-service creative design and technical consulting agency . We hold a strong track record of delivering a positive ROI. Content Crux Ltd. is a creative consulting and digital marketing agency that provides a broad range of services tailored to helping businesses enhance their online presence. Great
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8
Technical Support
90079 Los Angeles, California
TPS Group LLC
Posted today
Job Viewed
Job Description
Imaging Support Specialist
Location: Los Angeles, CA 90032
Type: Direct Hire | 100% On-Site
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay Range: $31/HR - $36/HR (Non-Exempt)
Position Summary
Our client, a leading private university in Los Angeles, CA, is seeking an Imaging Support Specialist (ISS) to join their medical enterprise. You will provide technical support for imaging systems, modalities, and related technologies within a healthcare environment. This position ensures the reliability and performance of imaging applications and equipment by maintaining, troubleshooting, and assisting with hardware, software, and network issues. The ISS serves as the key liaison between clinical staff, IT teams, and vendors, delivering timely solutions and high-quality customer service.
Responsibilities
Qualifications
Education:
Why This Role Matters
This position plays a critical role in ensuring that clinical imaging systems operate efficiently and reliably, directly supporting patient care. The Imaging Support Specialist bridges technology and healthcare, delivering essential support to clinicians and maintaining the systems that drive diagnostic accuracy and workflow efficiency.
Please submit your resume in Word or PDF format to be considered.
Location: Los Angeles, CA 90032
Type: Direct Hire | 100% On-Site
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay Range: $31/HR - $36/HR (Non-Exempt)
Position Summary
Our client, a leading private university in Los Angeles, CA, is seeking an Imaging Support Specialist (ISS) to join their medical enterprise. You will provide technical support for imaging systems, modalities, and related technologies within a healthcare environment. This position ensures the reliability and performance of imaging applications and equipment by maintaining, troubleshooting, and assisting with hardware, software, and network issues. The ISS serves as the key liaison between clinical staff, IT teams, and vendors, delivering timely solutions and high-quality customer service.
Responsibilities
- Serve as the on-site, in-person point of contact for all imaging system support and troubleshooting.
- Install, configure, and maintain imaging workstations, peripherals, and software applications.
- Support end-users and resolve technical issues related to imaging systems both on-site and remotely.
- Troubleshoot network and connectivity issues involving imaging devices.
- Assist with onboarding, assessment, and troubleshooting of medical imaging devices.
- Maintain and update hardware inventory and documentation.
- Participate in daily imaging huddles and departmental meetings to support operational needs.
- Ensure all imaging systems remain secure and updated with current software and patches.
- Create and maintain knowledge base articles and training materials for users.
- Escalate issues to tier 2 or other IT departments as appropriate.
- Support clinical and IT projects involving imaging systems and related infrastructure.
- Assist with testing, validation, and deployment of new imaging technologies.
- Provide excellent customer service and communication to ensure user satisfaction.
Qualifications
Education:
- High school diploma or equivalent required.
- Minimum of one year supporting imaging or technical environments; healthcare experience preferred.
- Strong understanding of computer hardware, diagnostic monitors, and imaging peripherals.
- Familiarity with imaging workflows and systems such as PACS, RIS, or DICOM.
- Effective troubleshooting and problem-solving abilities.
- Strong written and verbal communication skills.
- Experience using ticketing systems for issue tracking and resolution.
- Basic knowledge of networking and connectivity fundamentals.
- Ability to work collaboratively with clinical and technical teams.
Why This Role Matters
This position plays a critical role in ensuring that clinical imaging systems operate efficiently and reliably, directly supporting patient care. The Imaging Support Specialist bridges technology and healthcare, delivering essential support to clinicians and maintaining the systems that drive diagnostic accuracy and workflow efficiency.
Please submit your resume in Word or PDF format to be considered.
View Now
9