15 Executive Director jobs in Brandon

**All the benefits and perks you need for you and your family:**
·Paid Days Off from Day One
·Student Loan Repayment Program
·Career Development
·Whole Person Wellbeing Resources
·Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full Time
**Shift** : Days
**Location:** 3100 East Fletcher Avenue Tampa, Florida 33613
**The community you'll be caring for:** AdventHealth Division
· AdventHealth Tampa, a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, specializes in advanced cardiovascular medicine, neuroscience and neurology, digestive health, orthopedics, women's services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus currently include general surgery, obstetrics and gynecology, internal medicine and transitional year.
· AdventHealth Tampa is home to the renowned AdventHealth Pepin Heart Institute, a recognized leader in cardiovascular disease prevention, diagnosis, treatment and leading-edge research - caring for Tampa Bay's hearts for over 35 years.
· The Kiran C. Patel Research Institute, also located at AdventHealth Tampa, leads the way in clinical and academic research in the areas of neuroscience, cardiovascular medicine, advanced surgery and more - contributing valuable knowledge that leads to tomorrow's cures for conditions such as heart failure, cancer and other diseases."
**The ro** **le you'll contribute:**
The Executive Director for the Institute is directly responsible, with the Physician Dyad Leader, for the oversight of the clinical and strategic development of the Institute programs across the West Florida Division, as well as ad-hoc strategic partnerships and consultative projects. This includes strategy, development and performance of the service line, physician practices and outpatient programs to fully integrate care and drive a value-based model. This may include oversight and/or leadership of practice administrators, care coordination, research, education, inpatient provider teams and ancillary support teams as needed to effectively drive performance across the care continuum and patient population. This position is responsible for providing leadership and subject matter expertise for the Institute resulting in high quality outcomes and effective performance that drive national reputation and rankings. Plans, directs, coordinates and serves as the administrative liaison for service line activities, projects and programs including marketing and philanthropy and any other activities related to the Institute. Works closely with the medical leadership regarding patient services including delivery of services, state of relevant technology and equipment, revenue generation, bundles and other payment models, reimbursement changes, budget and all other related administrative matters. Evaluates patient care, operational efficiencies, performance methods and employee issues and makes recommendations. Participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
**The val** **ue you'll bring to the team:**
· Set Service Line Strategic Direction & Align to Business Objectives.
· Establish and commit to a long-term business direction after considering clinical and financial data, resources, market drivers, and organizational values; anticipate and respond to shifts within the market, technology, or policy environment that influence the delivery, management, and financing of healthcare.
· Develop and implement strategic plans for future success with Physician Dyad leader and other stakeholders.
· Develop, maintain, evaluate, and expand the Institute for the West Florida Division including all aspects and segments of care.
· Collaborate with Facility leadership to establish and implement strategic business development plan as well as quality and operational performance metrics by engaging with the physicians/surgeons and key stakeholders.
· Utilize financial data to diagnose business strengths and weaknesses and identify the implications for potential strategies, keeping a financial perspective in the forefront when making strategic decisions.
· Maintain accountability for fiscal management of areas of responsibility.
· Apply cost containment principles while endeavoring to create new or improved methods of revenue generation and/or models of care.
· Meet with Ops directors and Institute medical directors on a regular basis to review progress towards strategic goals.
· Execute and Drive Performance, develop and implement plans to address gaps in performance, clinical care and community need and address opportunities for growth and development.
Qualifications
**T** **he expertise and experiences you'll need to succeed:**
· Bachelor's.
· 7 years Related Experience.
· Knowledge of clinical practices and processes, legal and regulatory requirements and mandates, and the ability to gather and evaluate data and outcome results to use in programmatic development.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Administrative
**Organization:** AdventHealth Tampa
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:**
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

**All the benefits and perks you need for you and your family:**
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full-time
**Shift** : Days
**Location:** 3100 East Fletcher Avenue Tampa, Florida 33613
**The community you'll be caring for:** AdventHealth Tampa
AdventHealth Tampa, a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, specializes in advanced cardiovascular medicine, neuroscience and neurology, digestive health, orthopedics, womens services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus currently include general surgery, obstetrics and gynecology, internal medicine and transitional year.
AdventHealth Tampa is home to the renowned AdventHealth Pepin Heart Institute, a recognized leader in cardiovascular disease prevention, diagnosis, treatment and leading-edge research caring for Tampa Bays hearts for over 35 years.
The Kiran C. Patel Research Institute, also located at AdventHealth Tampa, leads the way in clinical and academic research in the areas of neuroscience, cardiovascular medicine, advanced surgery and more contributing valuable knowledge that leads to tomorrows cures for conditions such as heart failure, cancer and other diseases.
**The role you'll contribute:**
The Executive Director of the Emergency Department Service Line will direct the overall organization of the Division of Emergency Services for ADVENTHEALTH. The Executive Director will be responsible for planning, directing, coordinating and evaluating the delivery of care for safety, effectiveness and cost containment as outlined in the department policies and procedures.
**The value you'll bring to the team:**
Responsible for the institution of strategic initiatives to achieve goals and the daily management and operations of the emergency service line.
Collaborates with administrative team and physicians to coordinate meetings and activities for the Division of Emergency Services.
Collaborates closely with other clinical and nonclinical managers and directors.
Defines, implements and manages methods to improve patient flow, turnaround times, and emergency department metrics.
Develops business plans for increasing market share and expansion of emergency service line and implements after approval of administrative team.
Plans, organizes and coordinates the emergency service departments efficiently and effectively as measured by budgetary, productivity, and performance improvement targets.
Collaborates with marketing and community agencies to market services and to increase access to emergency services for the communities served.
Qualifications
**The expertise and experiences you'll need to succeed** **:**
Bachelor's of Nursing Required
0 Work Experience Required
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Access is required.
Registered Nurse (RN) Required
Driver's License (DL) Required
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Emergency Services
**Organization:** AdventHealth Tampa
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:**
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

**All the benefits and perks you need for you and your family:**
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full-time
**Shift** : Days
**Location:** 3100 East Fletcher Avenue Tampa, Florida 33613
**The community you'll be caring for:** AdventHealth West Division
AdventHealth Tampa, a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, specializes in advanced cardiovascular medicine, neuroscience and neurology, digestive health, orthopedics, womens services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus currently include general surgery, obstetrics and gynecology, internal medicine and transitional year.
AdventHealth Tampa is home to the renowned AdventHealth Pepin Heart Institute, a recognized leader in cardiovascular disease prevention, diagnosis, treatment and leading-edge research caring for Tampa Bays hearts for over 35 years.
The Kiran C. Patel Research Institute, also located at AdventHealth Tampa, leads the way in clinical and academic research in the areas of neuroscience, cardiovascular medicine, advanced surgery and more contributing valuable knowledge that leads to tomorrows cures for conditions such as heart failure, cancer and other diseases.
**The role you'll contribute:**
The Executive Director of Care Management WFD will be responsible for developing and executing the strategic vision for care management across the WFD. This position will lead a care management strategy that enhances the consumer experience and effectively deploys Care Management resources. They will develop strategies supporting decreased variability in care management practices while working to embed evidence-based care transition practices. The executive director will partner with the SEO Clinical Outcomes, SEO Finance, and Corporate Exec Director of Care Management to develop strategies to reduce length of stay, reduce readmissions, improve STAR ratings for the division, and simplify daily workflows all while improving governance and accountability structures. The position will report directly to the SEO Clinical Outcomes and work collaboratively with the SEO Finance WFD, and Corporate Exec Director of CM, WFD Directors of CM, and members of the AdventHealth Clinical Team to align a vision for care management that supports the organizational strategic goals. Additionally, this role will have operational accountability for Post-Acute Networks, BPCI-A for WFD
**The value you'll bring to the team:**
Lead the execution of the strategic vision for care management across the WFD enhancing the consumer experience and effectively deploying Care Management resources **.**
Develop strategies to reduce length of stay, readmissions, while simplifying daily workflows, and supporting improved governance and accountability structures **.**
Implement policies to decrease variability in care management practices while working to embed evidence-based care transition practices.
Advise and support the standardization of care management roles, responsibilities, job descriptions and accountability metrics across the enterprise.
Coordinate the Director of Care Management WFD Council membership, agenda and deliverables.
Qualifications
**The expertise and experiences you'll need to succeed** **:**
Master's in business, healthcare administration, or Nursing Required
Bachelor's BSN Required
10 years of leadership experience in care management or related healthcare field Required
Case Management Certification Required
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Care Management
**Organization:** AdventHealth Tampa
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:**
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

**All the benefits and perks you need for you and your family:**
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full-time
**Shift** : Days
**Location:** 3100 East Fletcher Avenue Tampa, Florida 33613
**The community you'll be caring for:** AdventHealth West Division
AdventHealth Tampa, a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, specializes in advanced cardiovascular medicine, neuroscience and neurology, digestive health, orthopedics, womens services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus currently include general surgery, obstetrics and gynecology, internal medicine and transitional year.
AdventHealth Tampa is home to the renowned AdventHealth Pepin Heart Institute, a recognized leader in cardiovascular disease prevention, diagnosis, treatment and leading-edge research caring for Tampa Bays hearts for over 35 years.
The Kiran C. Patel Research Institute, also located at AdventHealth Tampa, leads the way in clinical and academic research in the areas of neuroscience, cardiovascular medicine, advanced surgery and more contributing valuable knowledge that leads to tomorrows cures for conditions such as heart failure, cancer and other diseases.
**The role you'll contribute:**
The Executive Director of Performance Development and Consumer Experience Strategy will lead the integration of matrixed functions to drive cultural transformation, operational performance outcomes, and preeminent patient and consumer focused care. The Performance Development function includes all aspects of performance management including leadership onboarding education as well as continuing education to support performance excellence. The Performance Development function also includes oversight of performance management systems, processes, and associated performance tools and cultural engagement strategies. The Consumer function includes Consumer Strategy/Initiatives, Consumer Operations (including AdventHealth Medical Group-South Contact Centers), and the Experience of care delivered by team members and physicians/providers. The Executive Director of Performance Development and Consumer Experience Strategy will support the aforementioned functions across Central Florida Division South AdventHealth Medical Group and Ambulatory Services (Sports Medicine & Rehab, Outpatient Lab, Outpatient Imaging, Outpatient Pharmacy, and Health Parks in Central Florida Division-South). He/she will lead initiatives which transform the voice of the consumer into strategies that are developed, educated, deployed, and measured at the operational level to drive a preeminent experience of care. The Executive Director will build systems to assess leader and team member knowledge, skills, and abilities to determine appropriate continuous performance education and process/strategy interventions. The Executive Director will collaborate with matrixed departments including, but not limited to, Central Florida Division South AdventHealth Medical Group and Ambulatory Executive and Operational Leadership and Governance Structures, Primary Care Division, Clinical, System and Division Consumer Experience, People Systems, Leadership & Talent Development, Physician Leadership, Physician Enterprise, Communications, AdventHealth Informatics (AIT), Process Improvement, and Acute Care Hospitals. The Executive Director will lead a team of subject matter experts in Performance Development and Consumer Experience Strategy, including the Director of Consumer Initiatives, who will serve as partners to key stakeholders in championing service, process, and performance improvement through education, innovation, collaboration and change management. This position actively participates in exceptional internal and external customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Responsible for developing and managing the assigned departmental budget. Oversees overall staffing for assigned area. Ensures staffing is effective and efficient and promotes core values. Assures that staff is representative of the population diversity through oversight of recruitment, selection, and retention of personnel. Ensures that staff are actively engaged in decisions within their scope of practice.
**The value you'll bring to the team:**
Supervises and develops a matrixed team of professionals in performance development and consumer experience, advising senior leadership on talent strategy and operational readiness.
Other duties as assigned
Leads the development and execution of performance development strategies, including leadership onboarding, team member education, and engagement programs that align with organizational goal.
Oversees consumer experience strategy, translating feedback and data into initiatives that improve service delivery, drive cultural change, and enhance reputation.
Collaborates with executive leadership and cross-functional teams to support strategic goals through education, performance systems, and operational performance metrics.
Provides direction for service excellence training and continuing education programs to build team member capability and elevate the consumer and team member experience.
Qualifications
**The expertise and experiences you'll need to succeed** **:**
Master's Required
10 Work Experience Required
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Human Resources
**Organization:** AdventHealth Tampa
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:**
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in JP Morgan Payments, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
We're looking for an experienced and forward-thinking Executive Director to lead our Payment Brand Implementations (PBI) Product Delivery team-a critical function within our Acquiring Product organization. This team ensures our global acquiring platform is compliant with evolving payment network mandates, accurately implements interchange & fee changes and custom merchant pricing rules, and delivers with speed and quality.
The scope includes managing brand-driven changes from major networks (Visa, Mastercard, Amex, Discover), regional debit schemes (U.S. and Canada), and emerging local networks like Carte Bancaires (France) . The team is also responsible for building tools to monitor releases, detect anomalies, and validate changes that impact payment processing and merchant billing.
This leader will oversee a global team of 40 professionals across the US, EU, and India. A key part of the role is to drive delivery of innovation-by introducing scalable automation, validation, and intelligent processing capabilities that help us deliver faster, with greater accuracy and lower risk.
**Job responsibilities**
+ Lead the global review, decisioning and delivery of payment brand network mandates and initiatives including interchange & fee changes, authorization & clearing changes, new feature launch and data integrity items.
+ Partner with internal teams and card networks to manage mandate waivers, assess delivery risks, and prioritize backlog based on impact.
+ Ensure accurate configuration and implementation of custom interchange rules for merchants with direct network agreements.
+ Drive continuous improvement in the post-release monitoring and validation tools used to proactively detect issues in payment processing or billing outcomes.
+ Identify and implement opportunities to automate and accelerate delivery using modern tools and techniques, delivering efficiency by reducing manual effort and cycle time.
+ Foster a high-performing global team culture focused on accountability, transparency, and continuous improvement.
**Required qualifications, capabilities, and skills**
+ 12+ years of experience in product delivery, platform leadership, or network compliance in payments, fintech, or acquiring.
+ Deep understanding of the acquiring transaction lifecycle-authorization, clearing, settlement, interchange, and billing.
+ Proven success delivering brand mandates and pricing updates across multiple payment networks and systems.
+ Strong track record building scalable validation, testing, or monitoring frameworks in regulated environments.
+ Experience leading global, cross-functional teams in matrixed organizations
+ Exceptional communication skills and comfort working across product, engineering, legal, and network partners.
**Preferred qualifications, capabilities, and skills**
+ Recognized thought leader within a related field
+ Experience working with network mandate portals (e.g., Visa Business News, Mastercard MIP).
+ Familiarity with post-release validation tools, anomaly detection platforms, or observability systems.
+ Working knowledge of AI/ML approaches, including how large language models (LLMs) can improve parsing, validation, and delivery accuracy.
+ Experience with risk-based delivery planning and backlog governance models.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in JP Morgan Payments, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

We're looking for an experienced and forward-thinking Executive Director to lead our Payment Brand Implementations (PBI) Product Delivery team-a critical function within our Acquiring Product organization. This team ensures our global acquiring platform is compliant with evolving payment network mandates, accurately implements interchange & fee changes and custom merchant pricing rules, and delivers with speed and quality.

The scope includes managing brand-driven changes from major networks (Visa, Mastercard, Amex, Discover), regional debit schemes (U.S. and Canada), and emerging local networks like Carte Bancaires (France) . The team is also responsible for building tools to monitor releases, detect anomalies, and validate changes that impact payment processing and merchant billing.

This leader will oversee a global team of 40 professionals across the US, EU, and India. A key part of the role is to drive delivery of innovation-by introducing scalable automation, validation, and intelligent processing capabilities that help us deliver faster, with greater accuracy and lower risk.

Job responsibilities

• Lead the global review, decisioning and delivery of payment brand network mandates and initiatives including interchange & fee changes, authorization & clearing changes, new feature launch and data integrity items.
• Partner with internal teams and card networks to manage mandate waivers, assess delivery risks, and prioritize backlog based on impact.
• Ensure accurate configuration and implementation of custom interchange rules for merchants with direct network agreements.
• Drive continuous improvement in the post-release monitoring and validation tools used to proactively detect issues in payment processing or billing outcomes.
• Identify and implement opportunities to automate and accelerate delivery using modern tools and techniques, delivering efficiency by reducing manual effort and cycle time.
• Foster a high-performing global team culture focused on accountability, transparency, and continuous improvement.

Required qualifications, capabilities, and skills

• 12+ years of experience in product delivery, platform leadership, or network compliance in payments, fintech, or acquiring.
• Deep understanding of the acquiring transaction lifecycle-authorization, clearing, settlement, interchange, and billing.
• Proven success delivering brand mandates and pricing updates across multiple payment networks and systems.
• Strong track record building scalable validation, testing, or monitoring frameworks in regulated environments.
• Experience leading global, cross-functional teams in matrixed organizations
• Exceptional communication skills and comfort working across product, engineering, legal, and network partners.

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Experience working with network mandate portals (e.g., Visa Business News, Mastercard MIP).
• Familiarity with post-release validation tools, anomaly detection platforms, or observability systems.
• Working knowledge of AI/ML approaches, including how large language models (LLMs) can improve parsing, validation, and delivery accuracy.
• Experience with risk-based delivery planning and backlog governance models.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Step into a high-impact leadership role where your expertise in payments operations will shape the future of global financial transactions. Join a dynamic team that values innovation, collaboration, and continuous improvement as you drive operational excellence and deliver meaningful results for clients and colleagues worldwide.

As an Executive Director on the Global Payments Investigations team, you will lead a talented group dedicated to supporting critical payments investigations. You will empower your team to deliver timely, accurate solutions for clients, foster a culture of growth and accountability, and partner with colleagues across the globe to drive operational success. In this role, y ou will be responsible for the day-to-day operations, including queue management, escalations, payments controls, and accountability for maintaining staff and budget requirements. You will also hold responsibility in understanding the key metrics and risk components within each line of business (LOB's) and manage the team to meet the financial plans put forth by these LOB's, whilst partnering globally where the business operations/product are located.

Job Responsibilities:

• Lead a team of 70+ staff across Tampa, FL (30 employees) and Mumbai, India (40 employees) supporting Payments Investigations for the function
• Manage team performance and staff development and overall governance on the function, both people and process
• Ensure a daily review of all control execution aspects and track project completion
• Drive all teams towards the aligned goal and highlight bottlenecks. Manage client deliverables with a high level of timeliness and accuracy
• Develop an environment of continuous focus on quantifiable productivity and quality. Constantly and regularly review processes and performance with a focus on improving departmental competency
• Regularly review procedures assuring new processes are documented. Identify business knowledge gaps and ensure everyone has ownership of deliverables
• Interact with global location managers in an effective and professional manner
• Monitor all relevant Management Information System data ensuring all issues have been resolved expediently
• Lead and manage multiple projects and publish status updates. Identify department strategy and plans related to broader organizational goals and direction
• Work directly with senior managers to identify technology, resource, and/or process needs. Identify opportunities for improvements in the process, recommend solutions, and take them to closure

Required Qualifications, Capabilities, and Skills:

• 2+ years of experience as an Executive Director or 6+ years of experience as a Vice President or equivalent in a Payments role focusing on payment processing, investigation, lifecycle, etc.
• Demonstrated ability in operations leadership or management within Payments, with 3+ years of experience leading high-performing teams to achieve business priorities and objectives
• Experience in Work Queue management
• Experience handling a diverse team composed of people managers and individual contributors
• Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives
• Possesses a control and results-oriented mindset, with experience in proposing and leading process efficiencies
• Strong business management skills and robust ability for governance/transformation
• Amenable to working in early U.S. hours and flexible to adjust as per business needs (would primarily support U.S. Day Shift)

Preferred Qualifications, Capabilities, and Skills:

• Knowledge of ISO or Swift message processing or management

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our client, a premier luxury hospitality group, is seeking an Executive Event Director to orchestrate exceptional guest experiences at their renowned venues in Tampa, Florida, US . This role is responsible for the overall vision, planning, and flawless execution of a diverse range of high-profile events, from corporate functions and galas to bespoke weddings and social gatherings. You will lead a talented team of event professionals, ensuring every detail is meticulously managed to exceed client expectations and uphold the brand's commitment to excellence.

Your responsibilities will include developing creative event concepts, managing budgets meticulously, and negotiating with vendors to secure the best services and pricing. You will oversee all logistical aspects, including venue selection, catering, entertainment, AV, staffing, and transportation. Building and maintaining strong relationships with clients, understanding their unique needs, and guiding them through the event planning process to deliver personalized and memorable occasions will be paramount. The ideal candidate will possess an impeccable eye for detail, a sophisticated aesthetic sense, and a passion for creating extraordinary experiences.

You will collaborate closely with other departments, including F&B, sales, marketing, and operations, to ensure seamless integration and a cohesive guest experience. Proactive problem-solving and the ability to manage unforeseen challenges with grace and efficiency are essential. This is a demanding yet rewarding role offering the opportunity to work in a dynamic and creative environment, shaping unforgettable moments for distinguished clientele.

Key Responsibilities:

• Conceptualize, plan, and execute a wide range of high-profile events.
• Manage all aspects of event logistics, including venue, catering, entertainment, and AV.
• Develop and manage event budgets, ensuring financial targets are met.
• Negotiate contracts with vendors and suppliers to secure favorable terms.
• Build and maintain strong relationships with clients, understanding their vision and needs.
• Lead and mentor the event planning team, fostering a culture of excellence.
• Collaborate with internal departments to ensure seamless event execution.
• Oversee on-site event management, ensuring flawless delivery.
• Conduct post-event evaluations and gather client feedback for continuous improvement.
• Stay current with industry trends and best practices in event management.

Qualifications:

• Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field.
• Minimum of 8 years of experience in high-end event planning and management, preferably within the luxury hospitality sector.
• Proven track record of successfully planning and executing diverse events, from small intimate gatherings to large-scale functions.
• Exceptional creativity, organizational, and project management skills.
• Strong financial acumen and experience managing significant budgets.
• Excellent negotiation and vendor management abilities.
• Outstanding interpersonal and communication skills, with the ability to interact professionally with clients and stakeholders at all levels.
• Proficiency in event management software and tools.
• Ability to work under pressure and adapt to changing circumstances.
• A passion for delivering exceptional guest experiences and a keen eye for detail.

Our client is seeking a dynamic and forward-thinking Operations Manager with a strong focus on Strategic Planning. This role is essential for developing and implementing operational strategies that support the company's long-term vision and growth. You will be responsible for analyzing current operational processes, identifying areas for improvement, and designing innovative solutions to enhance efficiency, productivity, and cost-effectiveness. The ideal candidate will possess exceptional analytical skills, a deep understanding of operational management principles, and a proven ability to translate strategic goals into actionable plans. You will collaborate closely with cross-functional leaders, including finance, marketing, and technology, to ensure seamless execution of strategic initiatives. This position demands strong leadership, project management capabilities, and a commitment to driving organizational excellence.

Key Responsibilities:

• Develop and implement strategic operational plans aligned with company objectives.
• Analyze existing operations to identify inefficiencies and areas for process improvement.
• Design and implement new operational procedures and best practices.
• Lead cross-functional teams to execute strategic initiatives and projects.
• Monitor operational performance against key performance indicators (KPIs) and establish corrective actions as needed.
• Conduct market research and competitive analysis to inform strategic decision-making.
• Manage budgets related to operational improvements and strategic projects.
• Foster a culture of continuous improvement and innovation within operational departments.
• Prepare comprehensive reports and presentations for senior leadership on operational performance and strategic progress.
• Collaborate with technology and IT teams to leverage tools and systems for operational optimization.
• Ensure compliance with all relevant regulations and company policies.

Qualifications:

• Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 8 years of progressive experience in operations management, strategic planning, or a related field.
• Proven track record of successfully developing and implementing operational strategies that drive business growth.
• Strong analytical, problem-solving, and critical thinking skills.
• Expertise in process improvement methodologies (e.g., Lean, Six Sigma) is highly desirable.
• Excellent leadership, team management, and stakeholder management abilities.
• Exceptional written and verbal communication skills, with the ability to articulate complex strategies clearly.
• Proficiency in project management tools and operational analytics software.
• Demonstrated ability to work effectively in a remote or distributed team environment.
• Experience in (specific industry, e.g., e-commerce, logistics, SaaS) is a plus.

This is a fully remote opportunity for an experienced Operations Manager to make a significant impact on our client's strategic direction, serving our valued remote workforce and client base across **Tampa, Florida, US**. Our client offers a highly competitive compensation package, comprehensive benefits, and the flexibility to work from anywhere, promoting a strong work-life balance.