15,796 Experienced Operations Managers jobs in the United States

• Overseeing the daily operations of multiple departments, ensuring seamless workflow and efficient resource allocation.
• Developing and implementing operational strategies to achieve company goals and objectives.
• Leading the identification, analysis, and implementation of process improvements using lean and Six Sigma methodologies.
• Designing and standardizing operational procedures and best practices.
• Monitoring key performance indicators (KPIs) and operational metrics, providing regular reports on performance and progress.
• Managing budgets and financial performance for operational departments.
• Mentoring and developing the operational team, fostering a high-performance culture.
• Implementing and managing quality control systems to ensure service excellence.
• Collaborating with other departments (e.g., Sales, Customer Service, IT) to ensure alignment and support for operational initiatives.
• Troubleshooting operational issues and developing effective solutions.
• Driving innovation and the adoption of new technologies to improve operational efficiency.

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; Master's degree or MBA is preferred.
• Minimum of 7 years of progressive experience in operations management, with a demonstrated focus on process improvement.
• Proven experience with Lean Manufacturing, Six Sigma (Green Belt or Black Belt certification highly desirable), or other continuous improvement methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in project management and change management principles.
• Experience with ERP systems and other operational software.
• Ability to effectively manage budgets and financial resources.
• Exceptional communication skills, both written and verbal, with the ability to present complex information clearly to diverse audiences.
• Experience working in a fast-paced, dynamic business environment.

Flybridge Staffing has an immediate opening for a Process Improvement Analyst for a contract to a potential permanent position in the West Palm Beach Area. This is a fully onsite position, 8-5. As a key member on the project teams, you will utilize and improve our Six Sigma Process Improvement methodology. As part of a TCO team, you will be assigned small projects and OFIEs

Responsibilities:

• Conducts workflow process reviews and process mapping to identify improvement opportunities.
• Analyzes and evaluates data to assess opportunities for innovation and improvements for new and existing processes.
• Calculates and provides Cost Benefit Analysis (CBA) projections on selected business projects to support a business case for project teams and/or related solutions.
• Ensure project plans are documented and maintained. Also responsible for managing project milestones and deliverables.
• Gathers and reviews relevant data to support necessary process improvement projects and conducts post-implementation reviews of relevant data to measure outcomes of process improvement projects.
• Develops a system and regular schedule for conducting quality audits.
• Assists with the development of quantitative and qualitative measures of performance and reports.
• Meets with departments to facilitate the identification of key performance indicators, ensuring alignment with agency strategy.
• Identifies areas for process improvement through automation and develops solutions to ensure the greatest impact on productivity and accuracy.
• Creates, tests, documents, and implements cross-departmental procedures to facilitate otherwise manual or time-consuming tasks.
• Automate the process of analyzing large reports, reconciliations, or other large datasets.

Experience:

• Bachelor's Degree, and 3 years of experience in process improvement, systems design, or related experience.
• Experience with Six Sigma training or certifications. (Green or Black Belt preferred)
• Experience gathering data from various systems in relation to Process Improvement projects.
• Experience with Excel and MS Suite is required.
• Experience with Power BI or Minitab is preferred.
• Experience updating and documenting project plans.
• Experience with workflow process reviews, and process mapping.
• Ability to communicate complex ideas and concepts effectively to ensure understanding.
• Demonstrates a sense of urgency and commitment to achieving goals.

***NO SPONSORSHIP AVAILABLE*** US Citizen, GC, EAD only, please. If your background aligns with the above details and you would like to learn more, please also submit your resume to or on our website, and one of our recruiters will be in touch with you ASAP.

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Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Process Improvement Specialist for Auto Collections is responsible for analyzing, optimizing, and enhancing the operational efficiency of the auto collections department. This role focuses on identifying inefficiencies in collection workflows, implementing strategic improvements, and ensuring compliance with industry regulations. The specialist collaborates with cross-functional teams to drive continuous improvement initiatives that reduce delinquency rates, improve recovery outcomes, and enhance customer experience.

Essential Duties and Responsibilities :

• Creates, revises, and maintains all process changes and SOPs
• Analyze current auto collections processes and workflows to identify inefficiencies
• Develop and implement process improvement plans using methodologies like Lean, Six Sigma, or Kaizen
• Monitor the effectiveness of implemented changes and discuss strategy changes as needed
• Use data analytics to assess performance metrics and generate actionable insights
• Collaborate with IT and analytics teams to leverage automation and technology solutions
• Analyze customer accounts to identify patterns and develop strategies to improve collection rates
• Prepare regular reports on collection performance, outstanding debts, and recovery trends
• Work closely with Collections QC, operations, compliance, and customer experience teams to align process changes with business goals
• Lead change management efforts to ensure smooth adoption of new processes
• Communicate effectively with stakeholders at all levels to gain buy-in and support
• Facilitate workshops and training sessions to engage teams in improvement initiatives

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• 2+ years of experience in process improvement and collections.
• Strong analytical and problem-solving skills; proficiency in Nintex Process Manager, SQL, Excel, Tableau, and Power BI.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies (certification preferred).
• Excellent communication and project management skills.

Education :

• Bachelor s degree or equivalent.

Skills Required:

• Regulatory Compliance: Familiarity with FDCPA, CFPB, and other relevant regulations governing debt collection.
• Collections Strategy Development: Understanding of delinquency segmentation, recovery strategies, and customer outreach.
• Process Mapping & Analysis: Skilled in documenting workflows and identifying bottlenecks or redundancies.
• Change Management: Experience in guiding teams through transitions and ensuring adoption of new processes.
• Communication: Clear and effective verbal and written communication for reporting and stakeholder engagement.
• CRM & Collections Software: Familiarity with systems like FICO DM, FICO CCCS, Salesforce, Genesys Cloud, and similar platforms.

• Overtime required required on an as needed basis.
• Travel 0-10% - as required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Qualifications Preferred:

• Proficient in SOP, Process maps and Workflow writing
• 2+ Years of Auto Financing knowledge
• Strong analytic skills

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Join UChicago Medicine as a Supply Chain Process Transformation Specialist in the Supply Chain Transformation Department. This opportunity is a flexible remote opportunity that would require travel to Hyde Park depending on tasks at hand. The Supply Chain Department seeks a highly motivated Supply Chain Process Transformation Specialist to assist in the redesign of the supply chain processes including implementation of JIT and Kanban. 

In this role, the Supply Chain Process Transformation Specialist will use lean management techniques to assist in the redesign of the supply chain processes including implementation of JIT and Kanban.  Reporting to the Manager, Systems and Process Engineering, this position will have responsibility for assisting in the redesign and implementation of campus wide logistical programs to reduce cycle times and improve material flow and inventory accuracy.   

Essential Functions and Responsibilities

• Conducts Supply Chain process improvement activities and events using appropriate tools and techniques such as 5S, Standard Work, Managing for Daily Improvement, Value Stream/Process Flow Mapping and Pull System/Kanban
• Works directly with supply chain area managers to implement process transformation within the supply chain to reduce cycle times. Including, but not limited to, linen redesign, JIT implementation, dock to point of use material flow and inventory accuracy improvement. Assists in the implementation of a point of use supply system
• Key team member in the design of a campus wide logistical program. Assists in coordination of logistical planning and implementation of processes to improve and enhance material flow
• Demonstrates ability to work closely with nursing and procedural areas to implement supply redesign and to ensure all clinical supply needs are being met while reducing on hand inventory value 

Qualifications

• Bachelor’s Degree or equivalent training acquired via work experience or education
• Masters preferred
• Requires a minimum of three (3) years of previous job-related experience in supply chain
• Requires high level of adaptability and interpersonal skills

Preferred Qualifications

• Four+ years of prior project management and Process improvement experience leading cross functional teams
• Strong analytical and problem-solving skills with the ability to work with imperfect or incomplete data sets, make sound assumptions, and drive actionable insights
• Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI) to translate complex data into clear, compelling narratives
• Excellent stakeholder management and relationship-building abilities across all organizational levels, with demonstrated success in gaining buy-in for change initiatives
• Six Sigma Green Belt or Black Belt certification

Position Details

• Job Type: Full Time
• Shift: Days (8am – 5:00pm)
• Office Location: Hyde Park (In office is required a minimum of 3 days a week)
• Department: Supply Chain Transformation Department
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:  UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .

Position Title:

Process Improvement Manager

Pay Rate :

$69,500 - $2,600 (USCORE)

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IPs annual incentive plan.

Category/Shift :

Salaried Full-Time

Physical Location:

Putnam, CT

The Job You Will Perform:

• Responsible for successfully establishing an operating environment that embraces the continuous improvement process. The PIM is also responsible for leading the facility efforts in quality through management of all quality systems, and facilitation of the plant safety committee and initiatives.
• Work with supervisors and operating teams to understand and improve manufacturing and quality systems, while emphasizing use of manufacturing reliability tools to accomplish operating objectives.
• Provide support by leading the plant safety team. Also, support safety initiatives such as safety audits, incident investigations and safety orientation for new hires. Must understand OHSA/EPA regulations.
• Manage internal auditing processes.
• Monitor Tracking Incidents and Credits System status and reporting.
• Actively participate in the New Item process, as well as Customer audits and communication. Maintain knowledge of customer specific quality testing, expectations, and requirements.

The Qualifications, Skills and Knowledge You Will Bring:

• Bachelors degree required.
• 3-5 years experience manufacturing experience; preferably in a corrugated or converting environment.
• Demonstrated knowledge and experience in developing, implementing and managing high performance work systems and teams
• Knowledge of and compliance with local and corporate policies
• Builds Effective Teams
• Business Insight
• Drives Results
• Courage
• Customer Focus
• Manages Complexity
• Optimizes Work Processes

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

The Career You Will Build:

Sales and Leadership training, promotional opportunities within a global company

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and youll see why our team members say theyre Proud to be IP .

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the worlds largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating whats next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were 18.9 billion. Additional information can be found by visiting .

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ or .

Join a Great Place To Work Certified Company!

Consumers Credit Union (CCU) is looking for a Process Improvement Specialist! While reporting to the Director Business Analyst & Process Improvement, you will support key process improvement initiatives with a focus on helping the organization reduce costs and errors, while enhancing both member and employee experiences.

This is a great opportunity to make an impact across all areas of the company by participating in the review and re-engineering of organizational business processes. You will be able to drive sustainable, organization-wide impact using six sigma and continuous improvement methodologies. CCU is a fast-growing, dynamic organization whose "for people, not profit" mindset has been recognized by Forbes as a "Best-in-State" credit union!

Location: Lake Forest, Illinois (hybrid/flexible work schedule, 2-3 days/week onsite). Local Northern IL/Southeastern WI candidates only!

Key Responsibilities:

• Assisting in the evaluation, organization, planning, and execution of process improvement activities using Lean Six Sigma and/or other continuous improvement methodologies to identify issues and opportunities and positively affect and achieve sustainable results.
• Supporting continuous improvement initiatives across CCU with focuses on improving the member and employee experience and Return on Assets (ROA).
• Collaborating with leaders to evaluate work process, service issues, and job function to ensure continuous improvement and achievement of desired results. You'll keep leaders informed of initiative statuses, areas of opportunities, and key operating items.
• Facilitating teams, coordinating resources, and providing support to identify process improvement initiative requirements, secure resources, and drive initiatives to successful completion and resolution.
• Maintaining quality reporting related to costs and savings, tracking success and opportunity measurements, and maintaining basic record retention.
• Educating and supporting internal staff on process improvement initiatives and other continuous improvement methods.
• Performing basic analytical and statistical process control methods to trend and analyze data and process improvement initiative impact.

Qualifications:

• Bachelor's degree in Business, Operations or related
• 3+ years' experience in Process Improvement, Operations or Related (Degree preferred with experience; in lieu of education we may consider 5+ years' experience in Process Improvement)
• Lean Six Sigma Green or Black Belt- preferred
• Computer proficiency in MS Office, Project, SharePoint, Visio, Outlook, MS Teams, Mural and Domo
• Collaboration skills - must be able to work across the business and with all levels of the organization
• Analytical skills - must be able to help teams define metrics and analyze data

Compensation:

The salary range for this role is $ $1,470 to 92,206 per year. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

For more information about benefit offerings, please visit our careers page:

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has 4 billion in assets and serves more than 260,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: or .

We are seeking a results-driven Process Improvement Manager to lead and implement strategic initiatives aimed at enhancing operational efficiency, reducing costs, and optimizing business processes. This role requires a strong analytical mindset, expertise in continuous improvement methodologies, and the ability to collaborate with cross-functional teams to drive organizational excellence.

Key Responsibilities

• Identify inefficiencies in business processes and develop solutions to improve performance, quality, and cost-effectiveness.

• Lead process improvement initiatives using Lean, Six Sigma, and other methodologies to enhance productivity and eliminate waste.

• Conduct root cause analysis, assess risks, and develop action plans for process optimization.

• Work closely with stakeholders to understand pain points and drive data-driven decisions for process enhancements.

• Design and implement process documentation, standard operating procedures (SOPs), and best practices.

• Utilize performance metrics and key performance indicators (KPIs) to track and measure improvements.

• Drive a culture of continuous improvement and change management within the organization.

• Collaborate with IT, operations, and leadership teams to integrate technology solutions that streamline workflows.

• Lead training sessions and workshops to educate teams on process improvement methodologies.

• Stay up to date with industry trends and best practices to recommend innovative solutions.

• Education: Bachelor's degree in Business, Operations Management, Engineering, or a related field OR equivalent professional experience.

• Experience: 10+ years of experience in process improvement, operations management, or business transformation. 5+ years of people leadership within process improvement teams.

• Certifications: Lean Six Sigma Green/Black Belt certification preferred.

• Technical Skills: Proficiency in process mapping tools (Visio, Lucidchart), data analysis software (Excel, Power BI, Tableau), and project management tools (JIRA, Asana, or similar).
• Soft Skills: Strong analytical, problem-solving, and decision-making skills. Excellent communication, leadership, and stakeholder management abilities.

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

• Manage the assessment, design, testing, and deployment activities for the implementation of Workflow products
• Manage the documentation of existing workflow processes, perform "as is" assessments and develop "to be" process flows
• Develop and manage Workflow Design Documentation detailing application configuration logic for the Technical Team to ensure that all aspects of process and data flow have been addressed
• Manage communication with the Executive Team with regard to priorities and timelines for product delivery
• Test and diagnose escalated application configuration issues and ensure systems are programmed to match processes outlined during design phase and meet operational requirements
• Identify operational processes that are potential improvement opportunities and communicate those with clients through constructive and data driven communication
• Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

• A Bachelor's Degree or equivalent work experience
• 5 Years Revenue Cycle Application System Configuration experience
• Excellent understanding of Revenue Cycle Processes and data flow from Patient Access through Patient Accounting
• Experience in a supervisory capacity
• Strong analytical skills, including the ability to troubleshoot, understand and summarize key issues
• High Proficiency with MS Office, particularly Excel and Visio
• Strong communication skills/oral and written
• excellent organizational and quantitative skills
• Independent and self-motivated with the ability to also work well in a rapidly changing environment
• Energetic with strong desire to learn

• Occasional travel to client sites is required
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.