5,531 Expert Consultant jobs in the United States

Senior Expert Consultant

10261 New York, New York Starcom Mediavest Group Germany Gmbh

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Company Description

(m)PHASIZE is a global analytics company that identifies where to make marketing investments that enable profitable business growth. (m)PHASIZE has developed better approaches for maximizing the effectiveness and ROI of marketing investments. Our game changing analytic innovation takes a wide angle view of the marketplace, measuring the impact of offline & online channel synergies and identifying the right marketing mix to engage consumers in a meaningful way and differentiate from the competition. Our highly experienced marketing consultants have a proven track record of delivering significant improvements in marketing effectiveness & ROI by showing our clients what else is possible rather than what has already been done.

Job Description

As a Senior Expert Consultant, you'll lead all aspects of analytics work, from data gathering, hypothesis testing and model development, programming and model construction, and model interpretation.

This is a hybrid role requiring 3 days a week in office.

Responsibilities

  • Build, review, and publish market response models and brand equity modeling studies
  • Ensure timely delivery of market response models and brand equity modeling studies
  • Partner with other Modeling Managers to supervise and grow Modeling Analysts
  • Lead engagements with clients' finance, data science, and other technical stakeholders
  • Effectively partner with the Data Operations and Solutions Architecture team for new product design
  • Strategically partner with the Client Insights team to address clients' business and marketing challenges
  • Keep up-to-date with new developments in analytic methods in academia and industry
  • Suggest and create new product ideas in marketing analytics


Qualifications
  • Proficiency in econometrics, numerical linear algebra, multivariate analysis, and statistical learning
  • 7+ years of experience in fields related to market response modeling and marketing effectiveness
  • 3+ years of experience in project management - the ability to prioritize and manage multiple projects
  • A bachelor's degree is required; a Master's in quantitative discipline is a plus
  • Demonstration of creative thinking, problem-solving, and attention to detail
  • Recognition that value comes from a collective effort
  • Highly proficient in statistical computing, like R, Python, and SAS
  • Highly proficient in data and spreadsheet tools, like MS Excel, Power BI, and SQL


Additional Information

Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact

Compensation Range: $110,580 - $173,995 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/1/2025

All your information will be kept confidential according to EEO guidelines.
  • #LI-RB4
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Senior Expert Consultant

10261 New York, New York Publicis Groupe

Posted 2 days ago

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Job Description

Company description

(m)PHASIZE is a global analytics company that identifies where to make marketing investments that enable profitable business growth. (m)PHASIZE has developed better approaches for maximizing the effectiveness and ROI of marketing investments. Our game changing analytic innovation takes a wide angle view of the marketplace, measuring the impact of offline & online channel synergies and identifying the right marketing mix to engage consumers in a meaningful way and differentiate from the competition. Our highly experienced marketing consultants have a proven track record of delivering significant improvements in marketing effectiveness & ROI by showing our clients what else is possible rather than what has already been done.

Overview

As a Senior Expert Consultant, you'll lead all aspects of analytics work, from data gathering, hypothesis testing and model development, programming and model construction, and model interpretation.

This is a hybrid role requiring 3 days a week in office.

Responsibilities

  • Build, review, and publish market response models and brand equity modeling studies

  • Ensure timely delivery of market response models and brand equity modeling studies

  • Partner with other Modeling Managers to supervise and grow Modeling Analysts

  • Lead engagements with clients' finance, data science, and other technical stakeholders

  • Effectively partner with the Data Operations and Solutions Architecture team for new product design

  • Strategically partner with the Client Insights team to address clients' business and marketing challenges

  • Keep up-to-date with new developments in analytic methods in academia and industry

  • Suggest and create new product ideas in marketing analytics

Qualifications

  • Proficiency in econometrics, numerical linear algebra, multivariate analysis, and statistical learning

  • 7+ years of experience in fields related to market response modeling and marketing effectiveness

  • 3+ years of experience in project management – the ability to prioritize and manage multiple projects

  • A bachelor's degree is required; a Master's in quantitative discipline is a plus

  • Demonstration of creative thinking, problem-solving, and attention to detail

  • Recognition that value comes from a collective effort

  • Highly proficient in statistical computing, like R, Python, and SAS

  • Highly proficient in data and spreadsheet tools, like MS Excel, Power BI, and SQL

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact .

Compensation Range: $110,580 - $173,995 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/1/2025

All your information will be kept confidential according to EEO guidelines.

  • #LI-RB4
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FUNCTIONAL EXPERT CONSULTANT II

Fort Meade, Maryland Constellation West

Posted 22 days ago

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Job Description

ROLE: IT Functional Expert Consultant II

REQUIRED:

Minimum Active Clearance: Current Secret (possibility for TS)

Minimum Education : Bachelors Degree

Minimum Experience : 5 Years directly relevant, demonstrable expertise supporting Federal programs of similar scope and scale

RESPONSIBILITIES & DUTIES:

Handles administrative workflow, artifact management, and OAB logistics coordination. Provides overall task order leadership, oversees QA and deliverable quality, and coordinates with J4 on laptop issuance and return accountability. Senior strategist supporting operational planning, JPP processes, and cyber campaign development. Provides IT consulting to customers and internal project teams. Offers technical support in creating and delivering IT solutions designed to meet customers' business needs, ensuring a deep understanding of their business processes. Establishes and maintains effective customer relationships to ensure satisfaction. Keeps abreast of cutting-edge technologies and industry trends. Shares expertise ranging from technical knowledge to methodologies based on extensive experience. Shapes technical direction and strategies.

DESCRIPTION:

CWest is a Prime bidding on the coming J357 Directorate work, and as such is hiring now for numerous roles onsite in the vicinity of Ft Meade.

Roles include IT PM, Technical & Functional Cyber & Operations Analysts, Joint Planning SMEs, Systems Admins & Analysts, and Front Office professionals.

ABOUT US:

Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.

Constellation West strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference!

Benefits include but are not limited to:
• Competitive 401(k) plan with employer matching
• Competitive Health Benefits with employer contributions
• 11 Paid Holidays per year
• 15 Days starting PTO for new hires
• Tuition/CE reimbursement
• Relocation Assistance
• Pre-Tax Commuter Benefit Accounts
• STD/LTD/Life Insurance with buyup options
• Veteran Hiring Preference
• Conversion to an Employee-owned firm (ESOP) in 2025-a lucrative benefit to employee-owners!

We are an Equal Opportunity Employer

Constellation West is proud to be an EEO/AA employer M/F/D/V

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE TODAY

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IT Functional Expert Consultant - Full time

20022 Washington, District Of Columbia Abacus

Posted 24 days ago

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Job Description

Job Title IT Functional Expert Consultant Client Company/Dept. Name Department of Justice Office of U.S. Attorneys ddress 601 D St NW, Washington, DC City Name Washington State Name DC-District Of Columbi Zip Code If others (Address) Mark up % (if any) Duration of the project Project Start Date: December 13, 2024 Project End Date December 12, 2025 Due date for Resume submission October 28, 2024 No. of Openings 3 No. of Maximum Submissions 3 Job Description TASK 1 - Construction and Implementation of USAODC Case Statistics Data Warehouse and Other Required Data Warehouses
• Complete gathering of user requirements, Prosecutor Performance Indicators, and use cases for the Case Statistics data warehouse.
• Construct, test, implement and maintain ETLs (Extract, Transform, and Load) processes for the Case Statistics data warehouses.
• Finalize and implement Case Statistics data warehouse prototype including design of schema structures, staging areas, data marts, fact tables, dashboards and use cases.
• Maintain and modify Case Statistics data warehouse and ETLs as user requirements evolve.
• Using a similar methodology, construct and implement additional data warehouses as required by USAODC.
• Provide technical documentation all data warehouses and their components as required by USAODC.
TASK 2 - Implementation of COTS/Government Software to replace Legacy systems
• Provide technical research and recommendations for COTS software or government-provided software to replace USAODC Legacy systems.
• Provide technical support for Legacy to COTS/Government software data mapping.
• Provide technical support for development of Legacy to COTS/government software data migration plans.
• Provide technical support for identification of Legacy features to be implemented in the COTS/government software environment.
• Provide technical support for develop and document system cut-over plans.
• Provide user liaison support to ensure system functionality is retained and/or improved.
• Provide technical support for User Acceptance Testing. Document results and ensure defects are corrected.
• Construct and execute data migration scripts as needed.
• Provide user and technical documentation as needed.
• Construct, test, and implement interfaces as required for the new COTS/government system to other USAO systems.
TASK 3 - Development and Modification of Multi-Agency Interfaces
Contractor shall provide technical support in the development and implementation of new or existing interfaces with the Criminal Justice Coordinating Council (CJCC), Metropolitan Police Department (MPD), the DC Superior Court (DCSC), the DC Office of Attorney General (OAG), and the Pre-Trial Services Agency (PSA). These interfaces include the import and export of data and documents in support of the prosecution of criminal cases. Some of these interfaces involve loading the data and documents to a
staging area and then subsequently processing the data to the USAODC application. Specific tasks shall include the following:
• Provide support to modify current transaction loading and processing of data and documents in the current environment as need arises.
• Transition current transaction environment from Oracle to SQL Server.
• Transition current SOAP web services to REST API.
• Modify current and new multi-agency interfaces to support loading data and documents to new staging area environments.
• Migrate current processes to populate USAODC data sources with transaction data and documents from new staging areas.
• Conduct interface testing - internally and externally with other agencies as needed.
• Go Live and post-implementation support.
TASK 4 - Web Development of User Interfaces on Existing and New Applications
Contractor shall support the development and implementation of updated user interfaces using Web technologies on existing and/or new applications. In addition, MS SQL Server database in an MS Windows environment will be used for the backend RDBMS. Specific tasks shall include the following:
• Analysis of user requirements documented in a Functional Requirements Document
• Design and creation of data structures and database objects in MS SQL Server
environment.
• Design of the new module, interfaces documented in a Design Document
• Construction of forms, reports, interfaces, and processes required for User Interface
• Migration of data to new MS SQL Server environment, as needed.
• Unit and system integration testing
• Go Live and post-implementation support
TASK 5 - Provide Maintenance Support for Existing USAODC Applications and
Processes
Contractor shall support the development and implementation of required modifications
for existing USAODC applications, processes, and interfaces. Specific tasks shall
include the following:
• Develop a system architecture document to illustrate USAODC application inter
connectivity.
3
• Design, develop, test, implement and document modifications of existing
USAODC applications including, but not limited to, Oracle Forms and Reports,
nd MS Access.
• Design, test and implement roles-based application access vs direct grants
pplication access for Oracle applications.
• Develop and implement solutions for identified application security issues.
• Develop, implement, and maintain scripting solutions for various interfaces
including, but not limited to, MS Office 365 components and MS Windows.
• Construct and execute mass data update scripts as required.
• Conduct unit and system integration testing as required.
• Provide Go Live and post-implementation support.
• Provide recommendations and solutions for day-to-day user adhoc requests. Skill set info Skills in data modeling and process modeling.
o Knowledge of requirements analysis and system definition reports and
documentation.
o Skills in providing end user training.
o Skills in project planning.
o Skills writing user and system manuals.
• Web Technologies:
o XML (Extensible Markup Language)
o JSON (JavaScript Object Notation)
o Web Services (SOAP, SoapUI, REST API)
o Internet Authentication Service (IAS) for Windows Server
o Dynamic web pages using CSS, Ajax and HTML5
o .Net Applications using C#
o Java
• Databases, Operating Systems, Application Servers
o MS SQL Server
o PostgreSQL
o Oracle
o Linux
o Windows
o Apache
o Apache Tomcat
• Development Tools, APIs, and Scripting
o .Net Applications using C#
o VB Script
o Java
o Data modeling and data management using ERWin and TOAD
o Interactive Dashboards using Tableau, Power BI
o SQL Server Integration Services
o MS Access
o Oracle 12c Developer Tool Suite
PL/SQL
This is a senior level technical position, often the most senior level technical position for all work for a particular DOJ component. Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills. Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. Experience in a litigation support environment extremely helpful. Excellent oral and written communication skills are required. Supervisory experience very strongly preferred. Ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. Education Bachelor's degree in computer science, engineering, or related field, and 3 years of experience in the appropriate area. Certifications (if required) Public Trust clearance Documentation Required for submission Signed letters of commitment from candidate is required. Work Hours The place of performance will be in the office of the United States Attorneys, currently
located at 601 D St NW, Washington, DC or remotely, as determined by the USAODC IT
pplications Manager. USAO-DC will provide workspace for the vendor at 601 D St NW.
Contractor personnel shall generally work eight hours a day within normal business hours
between 8:00 a.m. and 5:30 p.m. Work authorization required US Citizen Only Relocation is accepted Yes Remote work No dditional Notes if any This is for a full time role and candidates should demonstrate a proven track record in delivering IT functional expertise within government or related sectors, with an emphasis on the skills specified.

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IT Functional Expert Consultant - Part Time

20022 Washington, District Of Columbia Abacus

Posted 24 days ago

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Job Description

Job Title IT Functional Expert Consultant Client Company/Dept. Name Department of Justice Office of U.S. Attorneys ddress 601 D St NW, Washington, DC City Name Washington State Name DC-District Of Columbi Zip Code If others (Address) Duration of the project Project Start Date: December 13, 2024 Project End Date December 12, 2025 Due date for Resume submission October 28, 2024 No. of Openings 3 No. of Maximum Submissions 3 Job Description Complete gathering of user requirements, Prosecutor Performance Indicators, and
use cases for the Case Statistics data warehouse.
• Construct, test, implement and maintain ETLs (Extract, Transform, and Load)
processes for the Case Statistics data warehouses.
• Finalize and implement Case Statistics data warehouse prototype including design
of schema structures, staging areas, data marts, fact tables, dashboards and use
cases.
• Maintain and modify Case Statistics data warehouse and ETLs as user
requirements evolve.
• Using a similar methodology, construct and implement additional data warehouses
s required by USAODC.
• Provide technical documentation all data warehouses and their
components as required by USAODC. Provide technical research and recommendations for COTS software or
government-provided software to replace USAODC Legacy systems.
• Provide technical support for Legacy to COTS/Government software data
mapping.
• Provide technical support for development of Legacy to
COTS/government software data migration plans.
• Provide technical support for identification of Legacy features to be
implemented in the COTS/government software environment.
• Provide technical support for develop and document system cut-over
plans.
• Provide user liaison support to ensure system functionality is retained and/or
improved.
• Provide technical support for User Acceptance Testing. Document results and
ensure defects are corrected.
• Construct and execute data migration scripts as needed.
• Provide user and technical documentation as needed.
Provide support to modify current transaction loading and processing of data and
documents in the current environment as need arises.
• Transition current transaction environment from Oracle to SQL Server.
• Transition current SOAP web services to REST API.
• Modify current and new multi-agency interfaces to support loading data and
documents to new staging area environments.
• Migrate current processes to populate USAODC data sources with transaction
data and documents from new staging areas.
• Conduct interface testing - internally and externally with other agencies as needed.
• Go Live and post-implementation support.
nalysis of user requirements documented in a Functional Requirements Document
• Design and creation of data structures and database objects in MS SQL Server
environment.
• Design of the new module, interfaces documented in a Design Document
• Construction of forms, reports, interfaces, and processes required for User Interface
• Migration of data to new MS SQL Server environment, as needed.
• Unit and system integration testing
• Go Live and post-implementation support Skill set info Skills in data modeling and process modeling.
o Knowledge of requirements analysis and system definition reports and
documentation.
o Skills in providing end user training.
o Skills in project planning.
o Skills writing user and system manuals.
• Web Technologies:
o XML (Extensible Markup Language)
o JSON (JavaScript Object Notation)
o Web Services (SOAP, SoapUI, REST API)
o Internet Authentication Service (IAS) for Windows Server
o Dynamic web pages using CSS, Ajax and HTML5
o .Net Applications using C#
o Java
• Databases, Operating Systems, Application Servers
o MS SQL Server
o PostgreSQL
o Oracle
o Linux
o Windows
o Apache
o Apache Tomcat
• Development Tools, APIs, and Scripting
o .Net Applications using C#
o VB Script
o Java
o Data modeling and data management using ERWin and TOAD
o Interactive Dashboards using Tableau, Power BI
o SQL Server Integration Services
o MS Access
o Oracle 12c Developer Tool Suite
PL/SQL
This is a senior level technical position, often the most senior level technical position for all work for a particular DOJ component. Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills. Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. Experience in a litigation support environment extremely helpful. Excellent oral and written communication skills are required. Supervisory experience very strongly preferred. Ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. Education Bachelor's degree in computer science, engineering, or related field, and 3 years of experience in the appropriate area. Certifications (if required) Documentation Required for submission Signed letters of commitment from candidate is required. Work Hours This part-time role may require fewer days or hours per week, working up to approximately 18-20 hours per week across the year. Work authorization required US Citizen Only Relocation is accepted Yes Remote work No dditional Notes if any This role is for a part-time position, with an estimated workload of up to 952 hours during the contract period. The selected candidate will be expected to work on a flexible schedule based on project needs and coordination with the USAODC IT Applications Manager. Candidates should demonstrate a proven track record in delivering IT functional expertise within government or related sectors, with an emphasis on the skills specified.

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SAP EC PAYROLL BUSINESS ANALYST expert - consultant.

55305 Bloomington, Minnesota RIT Solutions, Inc.

Posted 24 days ago

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Job Description

SAP EC PAYROLL BUSINESS ANALYST expert - consultant .
Contract to the end of 2024.
100% remote (must live in the USA).
40 hours/week.
Start in 2-3 weeks.

Need help with Canadian payroll tax and work with ADP for that integration. Business/Systems Analyst work (not dev work). Use SAP 2005, with EC/SFSF global payroll version 100.
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Expert Consultant - Customer Success Manager (Adobe Practice)

62762 Springfield, Illinois Acxiom

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Job Description

The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques (e.g., success metrics definition, ROI tracking, adoption analysis) to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle. Successful candidates for this role have analyzed client success patterns, translated business objectives into value realization roadmaps, and championed client outcomes while balancing expectations, capabilities, and constraints of client and consulting environments.
**DUTIES AND RESPONSIBILITIES**
**Client Relationship Leader/Driver**
+ Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities
+ Able to drive the translation of client strategic goals into measurable value outcomes and success metrics
+ Demonstrates deep understanding of customers' business processes, organizational culture, success challenges, and value drivers
+ Manage account relationships with appropriate client stakeholders, providing regular status updates on value realization progress
**Value Analysis/Solutions/Outcomes**
+ Able to take client business objectives and turn them into comprehensive Value Realization programs -- including success metrics, measurement frameworks, and timeline milestones
+ Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives
+ Proactively identify and communicate value realization opportunities and risks to client
+ Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value
**Communication & Stakeholder Management**
+ Ability to communicate effectively across multiple client constituencies to support Value Realization objectives and organizational change
+ Ability to engage business sponsors and executive stakeholders to drive adoption and realize targeted business outcomes
+ Take and distribute meeting notes and value realization reports after all client interactions, and follow through on success plan execution
+ Grow client relationships in terms of value delivery, satisfaction, and long-term strategic partnership
**Strategic Value Thinker**
+ Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with overall business strategy
+ Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines
**Problem Solver & Success Advocate**
+ Proven experience using structured, disciplined approaches to solving client adoption challenges, value measurement problems, and success barriers
+ Ability to head off potential client satisfaction issues before they materialize and have strong client advocacy skills
**Documentation & Reporting**
+ Strong skills to produce necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards
+ Support the account team in developing value realization briefs, success statements of work, and measurement templates and tools
**QUALIFICATIONS**
Required
+ 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings
+ Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
+ Conducting client workshops and stakeholder sessions to define success criteria and value metrics
+ Basic understanding of business case development and value measurement frameworks
+ Client relationship management and stakeholder engagement experience
+ Success plan development and execution
+ Understanding of consulting delivery methodologies and client engagement processes
+ Experience with customer success platforms (e.g., Gainsight) and measurement tools
+ Strong analytical skills with the ability to translate data into actionable insights
Preferred
+ Bachelor's Degree Desired
+ Understanding of change management principles and adoption methodologies
+ Experience in client budget management and commercial discussions
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1- .
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
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LinkedIn ( applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact .
Attention Mexico Applicants: Please see our Privacy Policy notice here ( .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: and are fraudulent. Please do not engage with these sites.
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Expert Consultant - Customer Success Manager (Adobe Practice)

62762 Springfield, Illinois Acxiom

Posted today

Job Viewed

Tap Again To Close

Job Description

The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques (e.g., success metrics definition, ROI tracking, adoption analysis) to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle. Successful candidates for this role have analyzed client success patterns, translated business objectives into value realization roadmaps, and championed client outcomes while balancing expectations, capabilities, and constraints of client and consulting environments.
**DUTIES AND RESPONSIBILITIES**
**Client Relationship Leader/Driver**
+ Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities
+ Able to drive the translation of client strategic goals into measurable value outcomes and success metrics
+ Demonstrates deep understanding of customers' business processes, organizational culture, success challenges, and value drivers
+ Manage account relationships with appropriate client stakeholders, providing regular status updates on value realization progress
**Value Analysis/Solutions/Outcomes**
+ Able to take client business objectives and turn them into comprehensive Value Realization programs -- including success metrics, measurement frameworks, and timeline milestones
+ Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives
+ Proactively identify and communicate value realization opportunities and risks to client
+ Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value
**Communication & Stakeholder Management**
+ Ability to communicate effectively across multiple client constituencies to support Value Realization objectives and organizational change
+ Ability to engage business sponsors and executive stakeholders to drive adoption and realize targeted business outcomes
+ Take and distribute meeting notes and value realization reports after all client interactions, and follow through on success plan execution
+ Grow client relationships in terms of value delivery, satisfaction, and long-term strategic partnership
**Strategic Value Thinker**
+ Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with overall business strategy
+ Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines
**Problem Solver & Success Advocate**
+ Proven experience using structured, disciplined approaches to solving client adoption challenges, value measurement problems, and success barriers
+ Ability to head off potential client satisfaction issues before they materialize and have strong client advocacy skills
**Documentation & Reporting**
+ Strong skills to produce necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards
+ Support the account team in developing value realization briefs, success statements of work, and measurement templates and tools
**QUALIFICATIONS**
Required
+ 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings
+ Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
+ Conducting client workshops and stakeholder sessions to define success criteria and value metrics
+ Basic understanding of business case development and value measurement frameworks
+ Client relationship management and stakeholder engagement experience
+ Success plan development and execution
+ Understanding of consulting delivery methodologies and client engagement processes
+ Experience with customer success platforms (e.g., Gainsight) and measurement tools
+ Strong analytical skills with the ability to translate data into actionable insights
Preferred
+ Bachelor's Degree Desired
+ Understanding of change management principles and adoption methodologies
+ Experience in client budget management and commercial discussions
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1- .
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us ( Us on Twitter
Find Us on Facebook ( Page
LinkedIn ( applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact .
Attention Mexico Applicants: Please see our Privacy Policy notice here ( .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: and are fraudulent. Please do not engage with these sites.
View Now

Expert Consultant - Customer Success Manager (Adobe Practice)

62762 Springfield, Illinois Acxiom

Posted today

Job Viewed

Tap Again To Close

Job Description

The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques (e.g., success metrics definition, ROI tracking, adoption analysis) to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle. Successful candidates for this role have analyzed client success patterns, translated business objectives into value realization roadmaps, and championed client outcomes while balancing expectations, capabilities, and constraints of client and consulting environments.
**DUTIES AND RESPONSIBILITIES**
**Client Relationship Leader/Driver**
+ Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities
+ Able to drive the translation of client strategic goals into measurable value outcomes and success metrics
+ Demonstrates deep understanding of customers' business processes, organizational culture, success challenges, and value drivers
+ Manage account relationships with appropriate client stakeholders, providing regular status updates on value realization progress
**Value Analysis/Solutions/Outcomes**
+ Able to take client business objectives and turn them into comprehensive Value Realization programs -- including success metrics, measurement frameworks, and timeline milestones
+ Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives
+ Proactively identify and communicate value realization opportunities and risks to client
+ Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value
**Communication & Stakeholder Management**
+ Ability to communicate effectively across multiple client constituencies to support Value Realization objectives and organizational change
+ Ability to engage business sponsors and executive stakeholders to drive adoption and realize targeted business outcomes
+ Take and distribute meeting notes and value realization reports after all client interactions, and follow through on success plan execution
+ Grow client relationships in terms of value delivery, satisfaction, and long-term strategic partnership
**Strategic Value Thinker**
+ Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with overall business strategy
+ Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines
**Problem Solver & Success Advocate**
+ Proven experience using structured, disciplined approaches to solving client adoption challenges, value measurement problems, and success barriers
+ Ability to head off potential client satisfaction issues before they materialize and have strong client advocacy skills
**Documentation & Reporting**
+ Strong skills to produce necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards
+ Support the account team in developing value realization briefs, success statements of work, and measurement templates and tools
**QUALIFICATIONS**
Required
+ 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings
+ Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
+ Conducting client workshops and stakeholder sessions to define success criteria and value metrics
+ Basic understanding of business case development and value measurement frameworks
+ Client relationship management and stakeholder engagement experience
+ Success plan development and execution
+ Understanding of consulting delivery methodologies and client engagement processes
+ Experience with customer success platforms (e.g., Gainsight) and measurement tools
+ Strong analytical skills with the ability to translate data into actionable insights
Preferred
+ Bachelor's Degree Desired
+ Understanding of change management principles and adoption methodologies
+ Experience in client budget management and commercial discussions
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1- .
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us ( Us on Twitter
Find Us on Facebook ( Page
LinkedIn ( applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact .
Attention Mexico Applicants: Please see our Privacy Policy notice here ( .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: and are fraudulent. Please do not engage with these sites.
View Now

Expert Consultant - Customer Success Manager (Adobe Practice)

19904 Rising Sun, Maryland Acxiom

Posted today

Job Viewed

Tap Again To Close

Job Description

The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques (e.g., success metrics definition, ROI tracking, adoption analysis) to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle. Successful candidates for this role have analyzed client success patterns, translated business objectives into value realization roadmaps, and championed client outcomes while balancing expectations, capabilities, and constraints of client and consulting environments.
**DUTIES AND RESPONSIBILITIES**
**Client Relationship Leader/Driver**
+ Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities
+ Able to drive the translation of client strategic goals into measurable value outcomes and success metrics
+ Demonstrates deep understanding of customers' business processes, organizational culture, success challenges, and value drivers
+ Manage account relationships with appropriate client stakeholders, providing regular status updates on value realization progress
**Value Analysis/Solutions/Outcomes**
+ Able to take client business objectives and turn them into comprehensive Value Realization programs -- including success metrics, measurement frameworks, and timeline milestones
+ Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives
+ Proactively identify and communicate value realization opportunities and risks to client
+ Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value
**Communication & Stakeholder Management**
+ Ability to communicate effectively across multiple client constituencies to support Value Realization objectives and organizational change
+ Ability to engage business sponsors and executive stakeholders to drive adoption and realize targeted business outcomes
+ Take and distribute meeting notes and value realization reports after all client interactions, and follow through on success plan execution
+ Grow client relationships in terms of value delivery, satisfaction, and long-term strategic partnership
**Strategic Value Thinker**
+ Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with overall business strategy
+ Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines
**Problem Solver & Success Advocate**
+ Proven experience using structured, disciplined approaches to solving client adoption challenges, value measurement problems, and success barriers
+ Ability to head off potential client satisfaction issues before they materialize and have strong client advocacy skills
**Documentation & Reporting**
+ Strong skills to produce necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards
+ Support the account team in developing value realization briefs, success statements of work, and measurement templates and tools
**QUALIFICATIONS**
Required
+ 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings
+ Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
+ Conducting client workshops and stakeholder sessions to define success criteria and value metrics
+ Basic understanding of business case development and value measurement frameworks
+ Client relationship management and stakeholder engagement experience
+ Success plan development and execution
+ Understanding of consulting delivery methodologies and client engagement processes
+ Experience with customer success platforms (e.g., Gainsight) and measurement tools
+ Strong analytical skills with the ability to translate data into actionable insights
Preferred
+ Bachelor's Degree Desired
+ Understanding of change management principles and adoption methodologies
+ Experience in client budget management and commercial discussions
**Primary Location City/State:**
Homebased - Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1- .
**We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.**
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us ( Us on Twitter
Find Us on Facebook ( Page
LinkedIn ( applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact .
Attention Mexico Applicants: Please see our Privacy Policy notice here ( .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: and are fraudulent. Please do not engage with these sites.
View Now
 

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