23 Eye Care Specialist jobs in the United States
Veterinary Technician - Eye Care Specialist
Posted 1 day ago
Job Viewed
Job Description
Timely Care, Growth, and Compassion
Are you a Veterinary Technician who is dedicated to ensuring pets maintain healthy vision and receive exceptional care for their eye-related issues? At Metropolitan Veterinary Associates (MVA) , we recognize that skilled and compassionate ophthalmology technicians are crucial in treating ocular conditions and enhancing the quality of life for our patients. Our dynamic and supportive environment allows you to hone your clinical skills while making a meaningful difference in veterinary eye health.
Our Mission
Our goal is simple yet profound: to enhance the lives of pets, their families, and our community by providing compassionate, high-quality specialty and emergency care. If you share our passion for animal welfare and thrive in a collaborative team, we invite you to explore this opportunity.
Who We Are
- We are a leading specialty and emergency hospital in a state-of-the-art 25,000-square-foot facility designed to handle complex cases.
- With 13 specialty departments —including Internal Medicine, Surgery, Emergency & Critical Care, Cardiology, and more—our collaborative team approach ensures comprehensive care for each patient.
- Our culture emphasizes continuous learning, mentorship, and mutual support , fostering an environment where you can grow alongside experts in their fields.
What You'll Do
As a Veterinary Ophthalmology Technician at MVA, you'll play a vital role in assisting our Ophthalmologist and the entire care team with diagnosing and managing various eye conditions. Your responsibilities will include:
- Preparing patients for examinations and procedures, such as pupil dilation and administering topical medications while ensuring patient comfort.
- Collecting thorough patient histories and performing initial ocular exams, including measuring intraocular pressure (IOP) and assessing tear production.
- Assisting with specialized diagnostics like slit-lamp biomicroscopy, tonometry, and ocular ultrasound, as guided by the Ophthalmologist.
- Monitoring anesthesia and sedation during procedures such as electroretinography (ERG) or surgery.
- Providing post-procedural care , including administering medications, cleaning ocular discharge, and giving instructions for at-home care.
- Maintaining accurate and detailed records of diagnostics, treatments, and patient progress to ensure continuity of care.
- Fostering a clean, organized workspace and ensuring that ophthalmic instruments and supplies are appropriately maintained.
- Participating in ongoing training and case discussions to stay current on the latest ophthalmic techniques and best practices.
We embrace both the challenges and triumphs that come with providing advanced veterinary care. You'll be surrounded by professionals who share your commitment to excellence and your passion for animal welfare.
Anticipated Schedule
We are currently hiring for two full-time Ophthalmology positions , each with its own schedule:
- Position 1: Tuesday, Thursday, Friday - 7:00 AM to 7:00 PM
- Position 2: Monday-Thursday - 7:00 AM to 5:00 PM
Compensation
- Starting at $23.00/hour
What's in It for You?
At MVA, we care for our team as wholeheartedly as we care for our patients. We offer:
- Supportive culture featuring social events and team-building activities.
- Competitive paid time off and holiday pay.
- Paid volunteer time off.
- Education Assistance Program and tuition reimbursement.
- Career growth and training opportunities to help you advance your skills supported by our dedicated Education and Development team.
- Continuing education paid time off and allowance.
- Comprehensive medical, dental, and vision insurance .
- Mental health-focused services to ensure you thrive both personally and professionally.
- Pet adoption reimbursement.
- 401(k) plan with a strong employer match .
- Significant employee pet care discount .
- Annual uniform allowance to ensure you are well-prepared for each case.
- A workplace where you'll feel valued, heard, and excited to come to work each day.
We understand changing jobs can be a significant decision. We treat every interview as confidential and are happy to have an informal conversation if you'd prefer. We genuinely love what we do and welcome the chance to share our passion with you!
What We're Looking For
We seek Veterinary Ophthalmology Technicians who thrive in a specialized environment and find fulfillment in helping pets achieve optimal vision. You likely have:
- Experience in a specialty or advanced general practice; prior exposure to ophthalmology is a plus.
- Strong clinical skills , including patient restraint, venipuncture, and basic anesthesia/sedation monitoring.
- Excellent attention to detail , especially in observing subtle changes in ocular health and documenting findings.
- Effective communication skills for conveying crucial information to the veterinary team to ensure a smooth workflow.
- A team-oriented attitude , thriving in a collaborative environment alongside veterinarians, fellow technicians, and support staff.
- A passion for continuous learning , actively seeking opportunities to expand your ophthalmic knowledge.
If you're ready to advance your skills, make a genuine difference , and work alongside individuals who share your passion for exceptional veterinary care, we invite you to join Metropolitan Veterinary Associates. Apply today and take the next step in a fulfilling and exciting career!
Optometric Technician (East Hills Vision Care)
Posted today
Job Viewed
Job Description
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The primary role is to assist the Optometrist with eye examinations and patient eye care including conducting pre-testing or special testing, intaking patient history information, and guiding patients throughout the eye care and clinical experience.
Essential Functions
Prepare patients before the examination by gathering information about the patient's vision and medical history, explaining the exam process, and documenting all needed information in the patient's record
Able to work well with technology and various clinical instruments, taking measurements, and administering tests to determine the visual capabilities of the patient in preparation for the vision examination
Perform contact lens insertion; educate and train patients on contact lens insertion and removal
Order contact lenses of various types of materials and designs, and manage contact lens trials inventory
Administer topical ophthalmic and dilation medications
Scribe for the doctor and translate as needed
Prioritize patient care and patient flow while communicating effectively with doctors, staff, and patients
Perform, under the direction of the Optometrist, some therapy exercises or procedures with the patient
Assist in other areas of the office as necessary, such as answering phones, verifying insurance, checking in patients, scanning charts, maintaining a clean office, and checking patients in and out
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested
Job Specifications
Typically has the following skills or abilities:
One to two years of experience in related field
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document patient visits
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify patient needs
Ability to listen, process transactions, and interact with patients simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Optometric Technician (All Family Vision Care)
Posted today
Job Viewed
Job Description
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The primary role is to assist the Optometrist with eye examinations and patient eye care including conducting pre-testing or special testing, intaking patient history information, and guiding patients throughout the eye care and clinical experience.
Essential Functions
Prepare patients before the examination by gathering information about the patient's vision and medical history, explaining the exam process, and documenting all needed information in the patient's record
Able to work well with technology and various clinical instruments, taking measurements, and administering tests to determine the visual capabilities of the patient in preparation for the vision examination
Perform contact lens insertion; educate and train patients on contact lens insertion and removal
Order contact lenses of various types of materials and designs, and manage contact lens trials inventory
Administer topical ophthalmic and dilation medications
Scribe for the doctor and translate as needed
Prioritize patient care and patient flow while communicating effectively with doctors, staff, and patients
Perform, under the direction of the Optometrist, some therapy exercises or procedures with the patient
Assist in other areas of the office as necessary, such as answering phones, verifying insurance, checking in patients, scanning charts, maintaining a clean office, and checking patients in and out
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested
Job Specifications
Typically has the following skills or abilities:
One to two years of experience in related field
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document patient visits
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify patient needs
Ability to listen, process transactions, and interact with patients simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Optician 2 (All Family Vision Care)
Posted 3 days ago
Job Viewed
Job Description
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The primary function of this role is to help customers find eyeglasses and contact lenses that are the best match for each patient while providing the highest levels of quality and care.
Essential Functions
Determine the reason for the patient's visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist
Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction
Assist customers in the selection of frames and coordinate frames with optical measurements and prescription
Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features
Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear
Ensure correct pricing and realistic delivery time quotes to patients
Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members
Clean and merchandise display daily, always displaying effective merchandise
Assist with insurance billing and processing orders
Document all patient communication in patient records within practice software system
Work on special projects and perform other related duties as assigned or requested
Job Specifications
Typically has the following skills or abilities:
One to two years of experience in related field
If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician
Working knowledge of MS Office package
Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiating, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Licensed Optician Long Island Vision Care
Posted 3 days ago
Job Viewed
Job Description
Store # : 00T127 Long Island Vision Care
Position: Full-Time
Total Rewards: Benefits/Incentive Information
Long Island Vision Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.
GENERAL FUNCTION
This position provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES and RESPONSIBILITIES
- Custom fits glasses and precisely places prescription in lenses.
- Acts as a leader in optical acumen that provides a voice for peers.
- Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
- Explores the needs and priorities of patients by asking open ended questions.
- Assists peers with difficult or complex areas of product needs and prescriptions.
- Utilizes practice tools and adheres to company policies and procedures.
- Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
- Possesses the ability to multi-task, prioritizes and manages time with competing priorities.
- Commits to delivery date and time, seeks feedback and ask for referrals.
- Strives to achieve exceptional results on KPIs and competencies.
- Presents, celebrates and educates at time of dispense.
- Takes pride in practice appearance, shows initiative to keep clean, attractive and organized. Secures and protects company assets within control.
- Informs management of safety opportunities; demonstrates safe work practices.
- Possesses a "can do" spirit and strong drive for results; self-motivated with a desire for continual learning and improvement.
- Adheres to company policies and procedure, including but not limited to discounting, promotions and inventory management.
- Works weekends and evenings in support of the business needs (varies by location).
- Adheres to attendance and daily time keeping requirements.
- Adheres to all company policies and procedures.
- Sells on your feet 80%-100% of the time.
- Consistently maintains proper dress code.
- Performs other duties as assigned by Practice Manager or as business needs.
- High School graduate or equivalent
- Active state optical licensure; must maintain license
- Strong customer service skills: communicator, listener, and team builder
- Knowledge of inventory management systems
- Strong basic math skills
- Sales skills - ability to use and carry a tablet
- Embraces new technology and change
- Previous eyecare and/or customer service experience
- Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
Pay Range: 25.69 - 38.27
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Territory Manager, Vision Care-Hartford, CT
Posted 2 days ago
Job Viewed
Job Description
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
Bausch + Lomb is seeking a high-performing **Vision Territory Manager (VTM)** to partner with independent and retail-affiliated Eye Care Practitioners (ECPs) within the designated territory. This role is responsible for driving growth by delivering patient- and practice-focused solutions through our industry-leading contact lens portfolio, including ULTRA, Biotrue ONEday, INFUSE, Bausch + Lomb INFUSE Multifocal, and our innovative e-commerce platform, B+L Opal. The VTM will support ECPs in achieving shared objectives by aligning our product offerings and digital solutions with the evolving needs of their patients and practices.
**Responsibilities**
+ Meet/exceed the territory sales quota and key execution metrics established by sales leadership for the given territory
+ Execute effective sales calls to ECPs within the given territory and move business forward by using marketing materials, programs and selling techniques to increase share of Bausch + Lomb contact lens prescriptions and lens care recommendations
+ Develop account business plans for high volume customers that create sustainable growth trajectories with consideration of investment and financial impact for both customer and Bausch + Lomb
+ Responsible for executing an effective call cycle plan and formulating a strategic territory business plan to develop new customers and accelerate growth with existing customers
+ Demonstrate technical proficiency and clinical knowledge of all Bausch + Lomb Vision Care products as well as competitive products
+ Utilize Salesforce.com CRM system to maintain accurate customer information and account progress continuum
+ Work alongside industry distributor partners to fulfill customer needs and align business strategies
+ Attend National and Regional sales meetings and trade shows as needed
+ Coordinate ECP educational meetings in key markets
+ Submit all administrative reports on a timely basis (call logging, expense reports, etc.)
+ Adhere to AdvaMed Guidelines
**Qualifications**
+ Bachelors degree in a related discipline preferred. A combination of professional certification (COT and/or OSA), combined with extensive ophthalmic experience may be considered in lieu of a degree.
+ 3-5 years of successful B2B sales experience and/or other relevant sales experience (eye health industry preferred) is required, along with a documented track record of success (attainment to goals, awards, formal recognition) in those roles.
+ Ability to identify and address customer needs, provide tailored solutions, and effectively drive sales growth within assigned territories.
+ Must demonstrate strong interpersonal and collaborative skills with the ability to plan, prioritize, and manage customer accounts, as well as effectively handle administrative responsibilities.
+ Excellent written and verbal communication, and presentation skills are required along with strong financial and analytical acumen.
+ Ability to build effective relationships with internal and external stakeholders, as well as educate and influence customers.
+ This is a remote field-based position that typically requires up to 50% travel, including some overnight travel depending on territory size. Must reside within the territory or live within a reasonable distance of territory workload center.
+ Must be able to perform all job duties which includes driving in a large geographical territory for long periods of time daily; lifting up to 25 pounds; traveling by airplane and car within the U.S.; standing for prolonged periods of time; and other job-related duties and responsibilities as assigned.
+ Experience using Microsoft Office 365, Salesforce, or other customer relationship management (CRM) applications is required. Experience with Power BI preferred.
+ Must have and maintain a valid driver's license with a driving record that meets company standards.
This position may be available in the following location(s): ((location_obj))
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For U.S. locations that require disclosure of compensation, the starting pay for this role is between $90,000.00 and $110,000.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement ( .
Our Benefit Programs:Employee Benefits: Bausch + Lomb ( must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Territory Manager, Vision Care-Hartford, CT
Posted 2 days ago
Job Viewed
Job Description
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
Bausch + Lomb is seeking a high-performing **Vision Territory Manager (VTM)** to partner with independent and retail-affiliated Eye Care Practitioners (ECPs) within the designated territory. This role is responsible for driving growth by delivering patient- and practice-focused solutions through our industry-leading contact lens portfolio, including ULTRA, Biotrue ONEday, INFUSE, Bausch + Lomb INFUSE Multifocal, and our innovative e-commerce platform, B+L Opal. The VTM will support ECPs in achieving shared objectives by aligning our product offerings and digital solutions with the evolving needs of their patients and practices.
**Responsibilities**
+ Meet/exceed the territory sales quota and key execution metrics established by sales leadership for the given territory
+ Execute effective sales calls to ECPs within the given territory and move business forward by using marketing materials, programs and selling techniques to increase share of Bausch + Lomb contact lens prescriptions and lens care recommendations
+ Develop account business plans for high volume customers that create sustainable growth trajectories with consideration of investment and financial impact for both customer and Bausch + Lomb
+ Responsible for executing an effective call cycle plan and formulating a strategic territory business plan to develop new customers and accelerate growth with existing customers
+ Demonstrate technical proficiency and clinical knowledge of all Bausch + Lomb Vision Care products as well as competitive products
+ Utilize Salesforce.com CRM system to maintain accurate customer information and account progress continuum
+ Work alongside industry distributor partners to fulfill customer needs and align business strategies
+ Attend National and Regional sales meetings and trade shows as needed
+ Coordinate ECP educational meetings in key markets
+ Submit all administrative reports on a timely basis (call logging, expense reports, etc.)
+ Adhere to AdvaMed Guidelines
**Qualifications**
+ Bachelors degree in a related discipline preferred. A combination of professional certification (COT and/or OSA), combined with extensive ophthalmic experience may be considered in lieu of a degree.
+ 3-5 years of successful B2B sales experience and/or other relevant sales experience (eye health industry preferred) is required, along with a documented track record of success (attainment to goals, awards, formal recognition) in those roles.
+ Ability to identify and address customer needs, provide tailored solutions, and effectively drive sales growth within assigned territories.
+ Must demonstrate strong interpersonal and collaborative skills with the ability to plan, prioritize, and manage customer accounts, as well as effectively handle administrative responsibilities.
+ Excellent written and verbal communication, and presentation skills are required along with strong financial and analytical acumen.
+ Ability to build effective relationships with internal and external stakeholders, as well as educate and influence customers.
+ This is a remote field-based position that typically requires up to 50% travel, including some overnight travel depending on territory size. Must reside within the territory or live within a reasonable distance of territory workload center.
+ Must be able to perform all job duties which includes driving in a large geographical territory for long periods of time daily; lifting up to 25 pounds; traveling by airplane and car within the U.S.; standing for prolonged periods of time; and other job-related duties and responsibilities as assigned.
+ Experience using Microsoft Office 365, Salesforce, or other customer relationship management (CRM) applications is required. Experience with Power BI preferred.
+ Must have and maintain a valid driver's license with a driving record that meets company standards.
This position may be available in the following location(s): ((location_obj))
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For U.S. locations that require disclosure of compensation, the starting pay for this role is between $90,000.00 and $110,000.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement ( .
Our Benefit Programs:Employee Benefits: Bausch + Lomb ( must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Be The First To Know
About the latest Eye care specialist Jobs in United States !
Supervisor, Customer Service - US Vision Care
Posted 15 days ago
Job Viewed
Job Description
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
Bausch + Lomb is seeking a high-performing **Customer Service Supervisor** to lead and develop the US Vision Care Customer Service team. This team is responsible for managing a broad range of customer interactions, including inquiries, order support, and service escalations. The Supervisor will ensure the delivery of consistent, high-quality service that aligns with both customer satisfaction goals and broader corporate objectives.
In this role, you will be accountable for tracking and optimizing team performance metrics on a daily, weekly, and monthly basisfocusing on service quality, responsiveness, and overall operational efficiency. As the first-line leader to frontline employees, you will play a key role in cultivating a positive, customer-first culture and driving meaningful employee engagement.
The Customer Service team supports Bausch + Lombs industry-leading contact lens portfolio, which includes ULTRA, Biotrue ONEday, INFUSE, and INFUSE Multifocal, along with our innovative e-commerce platform, B+L Opal. The Supervisor ensures all customer interactions reflect the high standards of the Bausch + Lomb brand and contribute to the ongoing success of our Vision Care business.
**Responsibilities**
+ Lead and supervise a team of Customer Service Associates, ensuring daily operations run smoothly and align with department goals and service standards.
+ Maintain a strong floor presence to support employee engagement, deliver real-time coaching, and foster a customer-focused team culture.
+ Conduct regular 1:1 performance check-ins, monthly reviews, and mid-year/year-end appraisals to support employee development and accountability.
+ Provide coaching and, when necessary, implement performance improvement plans or disciplinary actions with professionalism and confidentiality.
+ Use incentive and recognition programs to celebrate high performance and reinforce desired behaviors.
+ Oversee employee training and cross-training, ensuring team members are fully prepared for their primary roles and compliant with all company policies and procedures.
+ Develop and maintain training documentation to support new hire onboarding and continuous process improvements.
+ Monitor team performance using dashboards and key metrics; analyze reports to identify trends, drive efficiency, and optimize service levels.
+ Manage team scheduling and approve payroll/timekeeping submissions in accordance with company guidelines.
+ Handle escalated customer issues and service complaints, ensuring prompt resolution and a positive customer experience.
+ Conduct quality assurance audits and provide coaching feedback on customer interactions to support service excellence.
+ Partner with HR on employee relations issues, maintain accurate employee records, and contribute to succession planning by identifying high-potential talent.
+ Coordinate and lead monthly team meetings, promote open communication, and support change initiatives and product launches in partnership with Sales, Marketing, and Compliance.
+ Participate in recruiting activities, conduct interviews, and assist with onboarding of new team members.
+ Serve as a Subject Matter Expert (SME) on assigned internal and external projects and contribute to broader continuous improvement initiatives within the customer service organization.
**Qualifications**
+ Bachelors degree in a related discipline preferred or minimum of 7 years of progressive Customer Service experience, including at least 2 years in a supervisory or team lead role.
+ Prior experience in the pharmaceutical or medical device industry is preferred.
+ Demonstrated ability to lead, coach, and develop a diverse team.
+ Skilled in delivering feedback, mentoring employees, and administering disciplinary actions when necessary.
+ Strong interpersonal and relationship-building skills; approachable and collaborative leadership style.
+ Ability to manage conflict effectively and promote a positive team environment.
+ Proven team player with sound judgment and integrity.
+ Committed to delivering exceptional service and ensuring customer satisfaction.
+ Ability to maintain professionalism under pressure and during challenging situations.
+ Strong written and verbal communication skills; able to interact with all levels of the organization.
+ Understanding of organizational goals and ability to align team efforts with business objectives.
+ Proficient in project and process management; ability to drive operational improvements.
+ Demonstrated ability to handle confidential information with discretion.
+ Highly organized with strong time management and workload prioritization skills.
+ Results-oriented with a continuous improvement mindset.
+ Comfortable navigating change and acting as a champion of change management.
+ Ability to perform well in high-pressure environments and adapt to evolving priorities.
+ Ability to travel up to 15% as business needs require (e.g., team meetings, training sessions, cross-site collaboration)
This position may be available in the following location(s): ((location_obj))
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For U.S. locations that require disclosure of compensation, the starting pay for this role is between ($70,000.00 and $85,000.00). The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement ( .
Our Benefit Programs:Employee Benefits: Bausch + Lomb ( must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Eyecare Sales Associate Long Island Vision Care
Posted 1 day ago
Job Viewed
Job Description
Long Island Vision Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.
General Function
This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.
Major Duties And Responsibilities
- Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
- Explores the needs and priorities of patients and links to practice offerings, including eye exam.
- Attentive to details, asks clarifying questions, and consults with Optician as needed.
- Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
- Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
- Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
- Custom fits glasses and precisely places prescription in lenses.
- Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
- Strives to achieve exceptional results on goals and competencies.
- Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
- Presents, celebrates and educates at product pick-up.
- Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one's control.
- Informs management of potential safety opportunities.
- Adhere to attendance and daily time keeping requirements.
- Adhere to all company policies and procedures.
- Sell on your feet 80%-100% of the time.
- Consistently maintains proper dress code.
- Perform other duties as assigned by Practice Manager or as business needs.
Basic Qualifications
- High School graduate or equivalent
- Strong customer service skills
- Strong basic math skills
- Effective selling skills
- Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
- Embraces new technology and change
- Strong communicator and listener
Preferred Qualifications
- Eyecare experience
- Sales experience
Pay Range: 16.74 - 22.89
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at or email
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Senior Finance Manager, US Vision Care Commercial
Posted 2 days ago
Job Viewed
Job Description
Finance
**Job Sub** **Function:**
Finance Business Partners
**Job Category:**
Professional
**All Job Posting Locations:**
Jacksonville, Florida, United States of America
**Job Description:**
Johnson & Johnson Vision, Inc., a member of Johnson & Johnson's Family of Companies, is recruiting for a **Senior Finance Manager, US Vision Care Commercial** supporting US P&L and Investments located in Jacksonville, FL.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Senior Manager, US Vision Care Commercial, will be a key finance partner to the President of Vision Care Americas and US Sales and Marketing executive leadership. They will be leading a team responsible for managing the US VC P&L with ~$2B in NTS, driving insightful value-based analytics, and ensuring financial commitments are met. This role will also be responsible for managing the revenue, trade spend, and rebates internal control cycles. Other duties will include supporting new product introduction, integrated business plan, and strategic deployment/management of loyalty programs and brand marketing expenses. Position will report to the America's Finance Senior Director.
**Key Responsibilities:**
+ End to End Commercial financial ownership of US Vision Care Business. Leverage SigniFi to facilitate the creation of more robust analytics and forecasting tools, which ultimately drive valuable insights as well as efficient & compliant processes.
+ Lead financial analytics and provide strategic guidance for new programs, new product launches, and new go-to-market strategies being implemented by the business.
+ Accurate completion of all month close and quarter close responsibilities
+ Ensure compliance with all SOX requirements
+ Contribute in the development and strong performance of team
**Qualifications**
**Education:**
+ A bachelor's degree is required, preferably with a major in Finance or Accounting. A MBA, CMA or CPA is preferred
**Experience and Skills:**
**Required:**
+ A minimum of 7 years in progressive financial accounting and analysis experience is required.
+ A strong understanding of sales-related accounting and reserves is required
+ An analytical mentality along with the ability to cultivate and maintain strong business relationships is required
+ Proficiency in financial analysis and proactive idea generation is required
+ Experience partnering with and presenting to senior leadership is required
+ Ability to clearly articulate sophisticated financial information in an easy-to-follow manner is required
+ Ability to command and embrace change and handle risk and uncertainty is required
+ This position requires 90% of time spent in Jacksonville, FL
**Preferred:**
+ Experience with statistical forecasting models and software is preferred
+ People leadership experience is preferred
+ SAP, AFO, and Anaplan knowledge is preferred
**Other:**
**Please note a preferred candidate has been identified for this position, however the team will review qualified candidates that apply.**
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via . Internal employees contact AskGS to be directed to your accommodation resource.