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Summary
Performs a wide range of building maintenance tasks. Evaluates and maintains heating, air conditioning, ventilation, and refrigeration systems at City facilities using a safe, documented, and responsive approach. Performs on-call services on a rotating basis with other Facility Maintenance Staff.

Essential Duties and Responsibilities

• Troubleshoots and performs a variety of semiskilled and skilled maintenance repairs on plumbing, electrical, air conditionings and other minor constructions items as assigned
• Performs routine and preventative maintenance on heating, ventilation, air conditioning and refrigeration equipment, including cleaning, inspecting, and replacing filters, coils, and other components
• Inspects and services equipment, cleans filters, changes filter, lubricates moving parts
• Attaches and detaches hoses and gauges to and from HVAC and refrigeration equipment to measure refrigerant levels of the equipment
• Measures, adds and/or removes refrigerant from equipment in accordance with regulations
• Meets with contractors to diagnose, oversee, and assist with repairs that are beyond the qualifications of the City's Maintenance Staff to perform
• Documents work performed in the City's work order system to include time worked, service performed, parts used, repairs made, and any observation of future repairs needed
• Identifies, orders, and purchases parts up to authorized amount to complete work order repairs
• Assists with assigned Facility Maintenance Department projects
• Assembles, installs, moves, and dismantles furniture, appliances, and décor
• Performs on-call services (24/7) on a rotating basis with other Facility Maintenance Staff
• Maintains clean work areas, storage areas, and assigned vehicle
• Operates City vehicles, equipment, and tools in a safe and courteous manner
• Follows city policies, procedures, and safety guidelines
• Performs other duties as assigned

• High School Diploma or equivalent
• Four years of experience as a building maintenance technician or similar experience performing plumbing, electrical, and minor construction repairs
• Two years of experience maintaining HVAC equipment

• Experience with Chillers and Boilers
• Experience maintaining refrigeration equipment (i.e., ice machines)
• TDLR Registered A/C Technician

• EPA 608 Universal Certification for handling refrigerants or equivalent
• Valid Driver's License

ONSITE POSITION - DURATION - 3-6 MONTHS WITH POSSIBLE EXTENSION - SHIFT - 7AM -3:30PM.
II. Basic Function:
Facility Services - incumbent will use maintenance, repair /general contractor skills to perform general maintenance on facility.

III. Specific Activities, and Responsibilities:
• Make general repairs to the buildings, both interior and exterior.
• Fabricates walls and ceilings, performs plant renovations including finish carpentry work, drywall installation and finishing and carpet installation.
• Paint buildings and equipment as required.
• Install light equipment.
• Move furniture and equipment.
• Performs other miscellaneous duties as required.
• Maintains waste drums
• Handles non-hazardous, hazardous and DEA waste

IV. Knowledge Requirements:

Education or Equivalent:
Requires a High School diploma and a minimum of 5 years' experience under a general contractor.

Knowledge/Skills Requirements:
• Experience with general carpentry, drywall installation, carpet installation, painting, and installation of light equipment.
• Experience with managing contactors preferred.
• Forklift experience preferred

Physical/Mental Requirements:
Must be able to withstand heights, climb ladder, walk, stand, sit, kneel, and Client down - to perform repairs. Must be able to lift to 50 lbs.; no lifting greater than 44.09 pounds without assistance.

Business Environment:
Individual's primary workstation is in the warehouse, where the noise level is low to moderate. Employee will be present in all areas of the facility to perform repairs.

GENERAL STATEMENT

Under the general supervision of the Facility Services Manager, this position is responsible for providing custodial support and assisting with event setup and breakdown, as well as delivering furniture and supplies across multiple campus locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Utilize Enterprise Management Systems (EMS) software to generate setup worksheets and event schedules. Review and interpret daily operational reports to plan and prioritize tasks. Conduct walkthroughs of scheduled events in multiple campus locations, provide assistance as needed, and follow up to ensure all bookings are executed according to plan, reporting any issues, discrepancies, and/or setup/breakdown advancements.

1. Perform routine and specialized custodial tasks including sweeping, mopping, and vacuuming various floor surfaces. Conduct maintenance-related duties such as carpet cleaning, equipment cleaning, and replacing trash liners. Report damaged equipment, furniture, or building fixtures to the Maintenance team. Assist with the installation, rearrangement, lifting, removal, and resetting of furniture, equipment, and other heavy items as needed. Ensure cleanliness of carpets, floors, and upholstered furniture throughout assigned areas.

1. Responsible for the setup and breakdown of equipment for events, activities, and programs held in multiple campus locations. Arrange tables, chairs, dance floors, stages, ramps and other necessary equipment in accordance with event setup diagrams and specifications.

1. Maintain inventory storage areas in a clean, organized, and well-kept condition to ensure safety, accessibility, and efficient operations.

1. Demonstrate self-motivation and the ability to work independently while remaining receptive to direction and feedback from others. Maintain familiarity with USU room setup configurations and operational requirements to ensure efficient and accurate event preparation.

1. Clean glass windows and doors, including the removal of tape, adhesives, and other surface materials to maintain a clear and professional appearance.

1. Provide written reports at the end of each shift detailing updates, activities, and duties performed. Maintain accurate and organized records of shift operations. Adhere to all safety protocols and procedures, including proper use and understanding of Material Safety Data Sheets (MSDS). Perform other related duties as assigned.

• CPR/First Aid/AED certification or ability to obtain within 30 days of employment
• Additional certifications and trainings may be required and must be completed within the first 30 days of employment.

• Sweep and mop floors
• Clean and maintain washrooms, dressing rooms, office spaces, and facility access areas
• Clean glass & other surfaces
• Collect and empty garbage receptacles
• Participate in the preparation, setup, and completion of conversions
• Interact with internal departments to meet their day-to-day building needs
• Operate with a sense of urgency while prioritizing facility needs
• Collaborate with full-time/part-time staff to ensure facility needs are met
• Complete setup sheets specific to each event
• Practice current OSHA standards
• Other duties as assigned

• Maintain day-to-day building cleanliness
• Be responsive to the needs of guests, vendors, and staff
• Promptly report all maintenance issues
• Adhere to all safety and infection control procedures to ensure sanitary conditions
• Maintain regular and reliable attendance
• Follow verbal and written instruction
• Have experience and knowledge in operation with current OSHA standards
• Must be able to carry on a conversation both on the phone and in person
• Ability to Read, Write & Speak in English
• Ability to transit around the facility for extended periods
• Works with Chemicals/Hazardous Materials
• Develop, manage, and prioritize event setup sheets
• Communicate via work radio
• Strong time management skills
• Team player
• Basic computer skills preferred

• High school diploma or GED equivalent required

• Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
• Occasional travel from time to time for professional development.
• Indoor and/or outdoor work
• Physical Requirements – Exerting more than 50 pounds of force occasionally, and/or more than 20 pounds of force frequently, and/or more than 10 pounds of force constantly to move objects.
• Wide range of full-time benefit options including


• Medical, Dental, and Vision coverage
• Life and Disability options
• Vacation, sick, and holiday leave programs
• In-arena work requirements with the potential of hybrid schedules based on each role and department.
• Perks:
• Discounts at Fanatics Team Shop
• Tickets available for Phoenix Suns, Phoenix Mercury and Rattlers games


• Visit our Culture page to learn more about our culture and work environment

• Sweep and mop floors
• Clean and maintain washrooms, dressing rooms, office spaces, and facility access areas
• Clean glass & other surfaces
• Collect and empty garbage receptacles
• Participate in the preparation, setup, and completion of conversions
• Interact with internal departments to meet their day-to-day building needs
• Operate with a sense of urgency while prioritizing facility needs
• Collaborate with full-time/part-time staff to ensure facility needs are met
• Complete setup sheets specific to each event
• Practice current OSHA standards
• Other duties as assigned

• Maintain day-to-day building cleanliness
• Be responsive to the needs of guests, vendors, and staff
• Promptly report all maintenance issues
• Adhere to all safety and infection control procedures to ensure sanitary conditions
• Maintain regular and reliable attendance
• Follow verbal and written instruction
• Have experience and knowledge in operation with current OSHA standards
• Must be able to carry on a conversation both on the phone and in person
• Ability to Read, Write & Speak in English
• Ability to transit around the facility for extended periods
• Works with Chemicals/Hazardous Materials
• Develop, manage, and prioritize event setup sheets
• Communicate via work radio
• Strong time management skills
• Team player
• Basic computer skills preferred

• High school diploma or GED equivalent required

• Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
• Occasional travel from time to time for professional development.
• Indoor and/or outdoor work
• Physical Requirements - Exerting more than 50 pounds of force occasionally, and/or more than 20 pounds of force frequently, and/or more than 10 pounds of force constantly to move objects.
• Wide range of full-time benefit options including
• Medical, Dental, and Vision coverage
• Life and Disability options
• Vacation, sick, and holiday leave programs
• In-arena work requirements with the potential of hybrid schedules based on each role and department.
• Perks:
• Discounts at Fanatics Team Shop
• Tickets available for Phoenix Suns, Phoenix Mercury and Rattlers games
• Visit our Culture page to learn more about our culture and work environment

• Complete daily assigned work order follow ups; create new follow ups for self or others on team.
  • Ability to handle multiple tasks simultaneously with a sense of urgency and excellent attention to detail.
  • Monitor overdue follow ups and escalate when you need assistance, are unable to make progress or have a client/vendor issue.
  • Ability to identify next steps without reliance on or guidance from superiors to keep forward moving progress.
  • Understand work order listings to develop time management and accomplish daily/weekly goals.
  • Handle dispatching of tickets that range in scope and priority. Check historical service history.
  • Enter Vendor Relations tasks for approval when needed.
  • Understand the client rates and appropriate vendor selection.
  • Ability to evaluate work order situation and escalate as needed. As well as open communication to your direct superior if workload is overwhelming, assistance is needed, or workload is low and can assist with others' follow ups.
• Ability to establish and maintain relationships with vendors & clients.
  • Communicate via phone and e-mail to follow up with vendor/supplier when additional information or details are needed.
  • Respond to client/vendor inquiries via incoming calls and e-mails.
  • Confirm completion of service appointments with vendor & client, close tickets properly to prevent potential discrepancies.
  • Use of Third-Party Technology (3P) sites to update client as needed through life cycle of work orders.
  • Ability to handle high call volume of minimum 30 outbound calls daily/150 calls per week, while maintaining high/frequent email correspondence.
• Team/Dept/Company player, one for all and all for one mentality.
  • Communicate with other departments to get answers to client or vendor regarding work order. Cooperation between departments and ability to give and/or receive constructive criticism.
  • Support the team with activity reports and correspondence as needed.
  • Perform other related duties as assigned, including working occasional holidays, weeknights and weekends.
• Adheres to department/company standards, processes, and meets deadlines given.

• Time management: The ability to meet deadlines prioritizes, organize, and manage multiple projects.
• Work well independently and as a team member in a fast-paced office.
• Ability to exercise flexibility, initiative, and good judgment.
• Attention to detail.
• Strong customer orientation and communication skills.
• Proficient understanding using Excel, Outlook, and Internet research tools.
• Bilingual a plus
• High School/College experience or related industry experience a plus.

• Meet and greet clients and visitors
• Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system.
• Assist the internal site management team acting as the conduit for client requests as well as other requests as required
• Assist with visitor/contractor escorts and instructing and supervising as required.
• Manage the collection and distribution of internal and external mail & courier deliveries.
• Manage the delivery of consumables throughout the refresh areas.
• Support in the provision of building access cards to staff and contractors.
• Supporting in meeting room requirements (ex. room reconfigurations & catering provisions).
• Administration duties as required.
• Invoicing receipting and reconciliation.
• Data entry & records management.
• Work Order management.
• Maintain distribution lists.

• Backup for receptionist during lunch and PTO
• Submit and monitor work orders with landlord
• Process Fedex packages
• Submit and monitor workorders for Lab building
• Preform 1 tier support for printer and plotter issues
• Perform scheduled PM checks of First Aid Kits, AED's and Fire Extinguishers

• HSE policies and procedures are met and maintained by all stakeholders.
• Strong demonstrated experience working in a Customer Service Center environment
• Demonstrated understanding of customer service principles
• Demonstrated experience working with internal and external stakeholders at varying levels of an organization
• Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism
• Demonstrated attention for detail and grammar
• Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy
• Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.

1. Bachelor's Degree or five years of equivalent experience

1. Three years of demonstrated experience in program management, project planning, budgeting, scheduling, and risk management.
2. Experience working in a public school system.

1. Advanced knowledge of business and management principles involved strategic planning, resource allocation, and leadership techniques.
2. Ability to identify strategic areas of opportunity, collect data, establish facts, assess results, draw valid conclusions and present alternative solutions.
3. Ability to build collegial relationships and collaborate with internal and external stakeholders.
4. Effective oral and written communication and interpersonal communication skills.
5. Presentation skills and ability to intuitively present ideas and concepts to staff and supervisors at all levels.
6. Ability to work independently, be highly organized, follow through, be accountable and meet goals with minimal supervision.
7. Skilled in use of Infinite Campus, Business Plus and Power Schools.

1. Provide executive level administrative support for the Facility Services Director with minimal supervision.
2. Develop and maintain a system for the Facility Services' calendar and meeting structure; prepare all necessary materials, take minutes and ensure meeting action steps are completed when needed.
3. Establish, coordinate, and communicate meeting structure including collaborations with department team members, various employee groups, and district leadership.
4. Develop and/or maintain department website and email, department directory, organizational chart, and emergency phone plan.
5. Manage, maintain, coordinate, and review all recommendations for the department handbook.
6. Supervise, train, and direct the work of executive assistant staff within the Facility Services Department.
7. Facilitate and coordinate professional development and cross-training opportunities for Facility Services executive assistant staff.
8. Exercise a high level of personal discretion and judgment in dealing with confidential matters; use courtesy and tact in dealing with sensitive situations.
9. Manage and coordinate all internal and external department communication for all staff, administrators, and department leaders.
10. Monitor budget activity, procurement card expenditures and reconciliation, maintain payroll records, and coordinate approval in NOVAtime.
11. Prepare all personnel recommendations and coordinate with Talent and Personnel.
12. Manage and coordinate Public Safety data collection and report generation

1. Attend work on a prompt and regular basis.
2. Maintain confidentiality.
3. Maintain satisfactory and harmonious working relationships with the public, students, and other employees.
4. Assist with other duties as may be assigned