12,720 Field Support Engineer jobs in the United States

Telecommunications Field Support Engineer
Join our telecom client's mission to deliver world-class connectivity. As a Telecommunications Field Support Engineer , you'll assist field engineers with capital projects, provide remote support for tower crews, and help drive results for Telecommunication's network build. This role blends technical expertise with hands-on fieldwork to keep our network at peak performance.

Contract Length: 09/28/2025 - 10/03/2026
Location: Omaha, NE
Work Setup: On-site with 25% travel

Telecommunications Field Support Engineer Responsibilities

• Provide field support in Nebraska for Telecommunication's network build and optimization.
• Assist with testing fiber networks, integrating hardware, and bringing new products on-air.
• Troubleshoot and maintain base station equipment, RF transmitters, and fiber systems.
• Comply with industry and company standards to maintain network performance.
• Facilitate knowledge sharing and collaboration across cross-functional teams.
• Support tower crews and coordinate with external partners for project completion.

Telecommunications Field Support Engineer Qualifications
Required:

• Associate's degree or equivalent work experience.
• 3+ years of relevant telecommunications experience.
• Valid driver's license and ability to drive on behalf of Telecommunication.
• Willingness to travel up to 25% and work flexible 24/7 shifts with on-call availability.
• Ability to perform physical requirements of the job and respond within 45 minutes to assigned territory.

Preferred:

• Technical degree in Electronics or Telecommunications.
• Hands-on troubleshooting experience with antenna systems, spectrum analyzers, and LTE/5G equipment.
• Proficiency in fiber and RF testing (OTDR, fiberscope) and understanding of PIM/VSWR/MIMO/RET.
• Experience with base station vendors such as Client, Client, Nokia, Samsung, or Ericsson.
• Knowledge of telecom systems (T1, DACS, OMP) and network topologies (Ciena, Fuji, Nokia Rings).
• Background in electronics, data communications, operating systems, and power systems.

We look forward to reviewing your application!

Required Skills:

• Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
• Good knowledge of Win 10, Win 11 & MS Office
• Understanding of active directory, networking
• Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc

Role Description:

• Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc).
• Troubleshoots and resolves PC incidents and/or VIP requests Assists with Site Security Officer (SSO) on IT security issues and virus elimination.
• Resolves and closes incidents/service requests as per the procedures & allocated timelines. Complies with Quality Health Safety Environment (QHSE) and IT policies.
• Conducts hardware and software maintenance and support.
• Centralized hardware and Spare part stocking and local site inventory management and asset management
• Special events coverage, meeting room & VCON & voice devices support

**Company Description**
Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components, tailored system solutions, and services - from fully connected applications to the factory of the future. Bosch Rexroth is dedicated to making the world a better place through innovation and technology. We are looking for associates who will take on our customers' challenges with passion and persistence until the right solution is found and who will thrive in a face-paced, collaborative and exciting environment.
Why work with Bosch Rexroth?
+ **Challenging Projects** : We are driven by innovation and being at the cutting edge of everything that we do. At Bosch Rexroth every day is different, and your time will be filled with interesting and exciting projects.
+ **Amazing Colleagues:**  Our people make us who we are, and we are very proud of our diverse and skilled global team. Having a supportive and encouraging team around you can make all the difference.
+ **Learning and Development: ** We want you to reach your fullest potential, for both yourself and for Bosch Rexroth. That's why we actively promote growth and development.
+ **Change the World:**  We want to give you the opportunity to not only drive your career forward but also to change the world. The work we do at Bosch Rexroth can make a big difference to the world around you.
+ **Social & Value-Driven:**  We have a tradition of assuming social responsibility in all that we do. Our success, and our roadmap for the future, is based on our lived values. This covers everything, from community to the environment, to being a social employer.
+ **Flexibility & Freedom: ** We strive to give you a balance between your work and home life, as well as the freedom to drive your career forward.
+ **International Opportunities:**  We are a truly global, fully networked company, with locations in more than 80 countries all over the world
**Job Description**
Controls Field Support Engineer to use your knowledge of control theory, electronics and software design to animate very large, powerful, and precise hydraulic machines in all parts of the USA. See your machines come alive by assisting in-house testing, and performing site commissioning and troubleshooting.
+ Troubleshoot and restore function of computer controlled machines in the field.
+ Learn about control system theory, closed and open loop solutions and their implementations in software.
+ Use your knowledge of high level and scripting languages to commission graphical user interfaces, hosted on computer, web or mobile phones to allow users to operate and visualize machines in motion.
+ Troubleshoot computer controlled system hardware and sensors.
+ Integrate distributed controls using ethernet or other industrial network.
+ Become the expert for Bosch Rexroth brand programmable and configurable electronics.
+ Collaborate with mechanical/hydraulic engineering, sales & customer to bring hydraulic machines into high performance use.
+ Provide support regarding control issues at customer sites.
+ Perform other essential and peripheral duties as may be necessary.
+ Able to travel to domestic and international customer sites with little advance notice (approximately 30%)
**Qualifications**
+ Bachelor of Science degree in Computer Engineering, Mechatronics, Computer Science or Electrical Engineering from an accredited institution (ex. CHEA, ABET) Or BS in a technical field
+ 3+ years relevant experience (software debugging, electrical and machine troubleshooting)
+ Ability to read technical drawings
+ Perform test and measurement of control systems
+ Ability to work collaboratively and autonomously
+ Excellent interpersonal, organizational, verbal and written communication skills
+ Clear and accurate problem solving ability
**Additional Information**
**Equal Opportunity Employer, including disability / veterans**
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
+ FIRST Robotics (For Inspiration and Recognition of Science and Technology)
+ AWIM (A World In Motion)

About Us:

How many companies can say they've been in business for over 177 years!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in New Jersey and Northern NY State

What's the role?

The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on Carl Zeiss Meditec Diagnostic instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.

Sound Interesting?

Here's what you'll do:

• Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.
• Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers' needs, which may include financial impact to the practice, and patients' well being.
• Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.
• Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.
• Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy.
• Support revenue growth through the promotion and retention of service agreements.
• Interface with customers in a professional, pleasant and calm demeanor.
• Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.
• Maintains company-issued test equipment and support tools, including spare parts.
• Installation and maintenance of equipment at trade shows, as requested and required.

Do you qualify?

• Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service.
• BS in Electronics, Engineering, or Computer Technology and related fields preferred.
• A+ and Net+ certification preferred.
• Ability to think through difficult customer issues and generate satisfactory customer satisfaction results.
• Must be self-directed, able to work independently with limited management oversight.
• Must have good verbal and written communication skills.
• Must have strong computer skills.
• Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed.
• Multiple project and time management skills are required.

Working Conditions and Special Demands:

• Overnight travel is required by automobile and air.
• Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.
• The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver's license and good driving record.
• On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

The hourly pay range for this position is $32.00 - $40.00.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is eligible for a Performance Bonus.

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:
Tina Eilerman

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Position Overview

Provides field technical support for key account and/or strategic customers on all aspects of established and new products. Visits customer sites regularly to solve problems, build relationships, understand specific support requirements, and lead application development activities. Provides and coordinates technical training for customer personnel. Assists Sales, Business Development, and other staff in the practical application of company products to meet customer needs. Provides support in disseminating technical information for specific applications. Travel will average at least 50% through serving select, top tier customers within assigned territory / region.

Company Overview

At FUJIFILM Dimatix Inc., printing and material deposition devices are only as good as their printheads. We are a recognized leader in the manufacturing and design of durable and productive drop-on-demand inkjet printheads that power cutting-edge systems, as well as integrated inkjet solutions that add digital inkjet capabilities to other equipment. These are part of the digitization and transformation of many applications such as commercial printing, graphics, label & packaging, additive manufacturing, ceramic tiles, textiles, electronics and life science research.

We're looking for forward-thinkers eager to spark innovation in inkjet technology. Bring your talents to a team built on collaboration, creativity, and a passion for excellence. At FUJIFILM Dimatix, every product we make begins with the extraordinary people behind it. Join us for groundbreaking work in a flexible, engaging environment.

We're based in two incredible locations: Lebanon, New Hampshire, surrounded by picturesque New England landscapes, and Santa Clara, California, a dynamic hub in Silicon Valley with a mix of innovation, diversity, and sunshine.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit:

Job Description

KNOWLEDGE:

Having wide-ranging and deep product and industry experience, uses professional concepts and resources in accordance with company objectives to resolve customer issues in creative and effective ways.

JOB COMPLEXITY:

Works on highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises sound judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts and follows the prescribed (SOP) global escalation process when requiring assistance. Acts as the technical expert and advocate for the customers' application.

SUPERVISION:

Works with little to no supervision to determines the best methods and procedures on all assignments and may be called to support or lead the activities of other personnel on project work or special assignments.

EXPERIENCE:

Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains productive and positive technical support relationship with the top tier set of strategic / key customers.

• Works as a team with Dimatix Sales and Business Development to provide primary layer of customer interaction.

• Delivers a timely response to customer inquiries; follows through on all tasks and action items.

• Conducts customer trainings, both on-site and at Dimatix facilities as required.

• Assists in the development of technical support documentation, training literature, and programs.

• Creatively analyzes complex, vague, and difficult customer problems; arrives at logical conclusions or hypotheses.

• Works closely with global Customer Support colleagues through the global escalation process to engage

• Engineering and other analytic resources for customer case resolution support.

• Communicates with other Dimatix departments as necessary and appropriate to respond to customer inquiries.

• Provides support to Engineering and Business Development through defined feedback channels to ensure customer product requirements are known and met.

• Participates in and/or leads teams for product specific problems and development opportunities.

• Prepares Trip Reports on the status of customer products, issues, and opportunities for each customer visit.

• Extensively travels to customer sites and Dimatix facilities, occasionally on short notice.

• Travels to exhibitions and provides support on product demonstrations, etc.

• Regularly trains in Dimatix-NH to stay current with new products, processes, applications, technology, etc.

• Provides input to product planning and upgrade activities.

• Performs all required administrative work on-time and accurately: time sheets; expense reports; trip reports; etc.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED:

• Excellent customer interaction skills

• Bachelor Degree and with a minimum of 6 years of related experience; or 5 years and a Master's degree; or a PhD with 3 years' experience.

• Expert level understanding of digital printing technology.

• Advanced reasoning skills to analyze and solve customer problems.

• Ability to work collaboratively across many functional departments.

• Excellent written, verbal and presentation skills; command of the English language.

• Strong math and computational skills.

• Minimum 5 years of customer support experience, including 3 years of field service support.

• Ability to educate customers on systems and trouble shoot problems.

DESIRED:

• Expert level understanding of Dimatix products and their applications

• High level knowledge of chemistry, EE/SW or fluid physics

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job is performed primarily in a normal office environment, where the noise level is moderate. During site visits the environment will include factory floor time with higher noise levels. The job involves standing, walking, sitting, using hands and fingers, some reaching and the ability to lift up to 10 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal office environment

• Frequent travel to customer locations.

• May potentially handle hazardous waste in accordance with the safe work practices defined in Hazardous Communication and Hazardous Waste training programs. Initial training is required upon hiring status and every 3 years thereafter. Employees handling hazardous waste will insure that waste containers in their work areas are properly labeled and dated. Employees will ensure that waste containers are closed after transferring waste to them. Report any incidents involving hazardous waste to supervisor.

OTHER:

• Other duties as may be assigned.

• Each employee's primary objective is to assure that the quality, delivery and cost controls within his/her control meet or exceed all of our internal and external customers' requirements.

• Each employee is required to abide by the Employee Handbook and the rules and regulations explained and provided at each orientation and training session. Special attention must be given to the safety aspects of these documents.

FUJIFILM Dimatix provides competitive wages, a generous benefits package and a friendly, dynamic working environment.

FUJIFILM Dimatix is an E-Verify Employer

#LI-Remote

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ( ).

Job Locations US-NH-Lebanon

Posted Date 4 months ago (5/1/2025 11:22 AM)

Requisition ID 2025-34391

Category Technical Services

Company (Portal Searching) FUJIFILM Dimatix, Inc.

**Position Overview**
Provides field technical support for key account and/or strategic customers on all aspects of established and new products. Visits customer sites regularly to solve problems, build relationships, understand specific support requirements, and lead application development activities. Provides and coordinates technical training for customer personnel. Assists Sales, Business Development, and other staff in the practical application of company products to meet customer needs. Provides support in disseminating technical information for specific applications. Travel will average at least 50% through serving select, top tier customers within assigned territory / region.
**Company Overview**
At FUJIFILM Dimatix Inc., printing and material deposition devices are only as good as their printheads. We are a recognized leader in the manufacturing and design of durable and productive drop-on-demand inkjet printheads that power cutting-edge systems, as well as integrated inkjet solutions that add digital inkjet capabilities to other equipment. These are part of the digitization and transformation of many applications such as commercial printing, graphics, label & packaging, additive manufacturing, ceramic tiles, textiles, electronics and life science research.
We're looking for forward-thinkers eager to spark innovation in inkjet technology. Bring your talents to a team built on collaboration, creativity, and a passion for excellence. At FUJIFILM Dimatix, every product we make begins with the extraordinary people behind it. Join us for groundbreaking work in a flexible, engaging environment.
We're based in two incredible locations: Lebanon, New Hampshire, surrounded by picturesque New England landscapes, and Santa Clara, California, a dynamic hub in Silicon Valley with a mix of innovation, diversity, and sunshine.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: Description**
**KNOWLEDGE:**
Having wide-ranging and deep product and industry experience, uses professional concepts and resources in accordance with company objectives to resolve customer issues in creative and effective ways.
**JOB COMPLEXITY:**
Works on highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises sound judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts and follows the prescribed (SOP) global escalation process when requiring assistance. Acts as the technical expert and advocate for the customers' application.
**SUPERVISION:**
Works with little to no supervision to determines the best methods and procedures on all assignments and may be called to support or lead the activities of other personnel on project work or special assignments.
**EXPERIENCE:**
Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
+ Maintains productive and positive technical support relationship with the top tier set of strategic / key customers.
+ Works as a team with Dimatix Sales and Business Development to provide primary layer of customer interaction.
+ Delivers a timely response to customer inquiries; follows through on all tasks and action items.
+ Conducts customer trainings, both on-site and at Dimatix facilities as required.
+ Assists in the development of technical support documentation, training literature, and programs.
+ Creatively analyzes complex, vague, and difficult customer problems; arrives at logical conclusions or hypotheses.
+ Works closely with global Customer Support colleagues through the global escalation process to engage
+ Engineering and other analytic resources for customer case resolution support.
+ Communicates with other Dimatix departments as necessary and appropriate to respond to customer inquiries.
+ Provides support to Engineering and Business Development through defined feedback channels to ensure customer product requirements are known and met.
+ Participates in and/or leads teams for product specific problems and development opportunities.
+ Prepares Trip Reports on the status of customer products, issues, and opportunities for each customer visit.
+ Extensively travels to customer sites and Dimatix facilities, occasionally on short notice.
+ Travels to exhibitions and provides support on product demonstrations, etc.
+ Regularly trains in Dimatix-NH to stay current with new products, processes, applications, technology, etc.
+ Provides input to product planning and upgrade activities.
+ Performs all required administrative work on-time and accurately: time sheets; expense reports; trip reports; etc.
**QUALIFICATIONS:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**REQUIRED:**
+ Excellent customer interaction skills
+ Bachelor Degree and with a minimum of 6 years of related experience; or 5 years and a Master's degree; or a PhD with 3 years' experience.
+ Expert level understanding of digital printing technology.
+ Advanced reasoning skills to analyze and solve customer problems.
+ Ability to work collaboratively across many functional departments.
+ Excellent written, verbal and presentation skills; command of the English language.
+ Strong math and computational skills.
+ Minimum 5 years of customer support experience, including 3 years of field service support.
+ Ability to educate customers on systems and trouble shoot problems.
**DESIRED:**
+ Expert level understanding of Dimatix products and their applications
+ High level knowledge of chemistry, EE/SW or fluid physics
**PHYSICAL DEMANDS:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ This job is performed primarily in a normal office environment, where the noise level is moderate. During site visits the environment will include factory floor time with higher noise levels. The job involves standing, walking, sitting, using hands and fingers, some reaching and the ability to lift up to 10 pounds.
**WORK ENVIRONMENT:**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Normal office environment
+ Frequent travel to customer locations.
+ May potentially handle hazardous waste in accordance with the safe work practices defined in Hazardous Communication and Hazardous Waste training programs. Initial training is required upon hiring status and every 3 years thereafter. Employees handling hazardous waste will insure that waste containers in their work areas are properly labeled and dated. Employees will ensure that waste containers are closed after transferring waste to them. Report any incidents involving hazardous waste to supervisor.
**OTHER:**
+ Other duties as may be assigned.
+ Each employee's primary objective is to assure that the quality, delivery and cost controls within his/her control meet or exceed all of our internal and external customers' requirements.
+ Each employee is required to abide by the Employee Handbook and the rules and regulations explained and provided at each orientation and training session. Special attention must be given to the safety aspects of these documents.
**FUJIFILM Dimatix provides competitive wages, a generous benefits package and a friendly, dynamic working environment.**
**FUJIFILM Dimatix is an E-Verify Employer**
**#LI-Remote**
**EEO Information**
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
**ADA Information**
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ( ).
**Job Locations** _US-NH-Lebanon_
**Posted Date** _4 months ago_ _(5/1/2025 11:22 AM)_
**_Requisition ID_** _2025-34391_
**_Category_** _Technical Services_
**_Company (Portal Searching)_** _FUJIFILM Dimatix, Inc._

**A Snapshot of Your Day**
The Field Service Support Engineer will ensure Siemens
Energy field service personnel have the tools, training, and procedures when
they arrive at a job site to perform a high-quality job, both safely and
efficiently! This entails working with the district offices, service
engineering, tool depots, and others to identify current and future needs and
to develop the tools and processes necessary.
**How You'll Make an Impact**
+ Responsiblefor developing and optimizing processes to improve safety, quality, andschedule of large gas turbine field service events, primarily V fleet(SGT6-2000E & SGT6-4000F).
+ Responsiblefor developing training criteria for technicians and engineers onspecialized tooling and equipment.
+ Responsiblefor seeking and implementing cost savings projects.
+ Supportingfield service organization as technical support or shift field engineerduring peak outage season when demands dictate.
+ Abilityto work in a fast-paced environment while prioritizing work for yourselfand others, under strict timelines and being flexible to changing needs.Prior experience with Siemens Energy's customers, equipment, and processesis a plus.
**What You Bring**
+ Bachelorof Science degree in Mechanical Engineering, Mechanical EngineeringTechnology, or related field.
+ 5+years of experience in field service in the power generation or relatedindustry is required; 2+ years of preferred experience focused onSGT6-2000E and SGT6-4000F.
+ Self-drivenand resourceful to achieve goals independently in addition to working wellin groups.
+ Excellenttechnical writing and oral communication skills.
+ Proficientcomputer skills (Microsoft Office and ability to learn others as needed)
+ Flexibilityand willingness for domestic and international travel 15%.
Applicants must be legally authorized for employment in the
United States without need for current or future employer-sponsored work
authorization. Siemens Energy employees with current visa sponsorship may be
eligible for internal transfers.
**About the Team**
Our team is based in Deer Park, TX as part of Field Service
Technical Operations North America.
**Gas Services**
Our Gas Services division offers Low-emission power
generation through service and decarbonization. Zero or low emission power
generation and all gas turbines under one roof, steam turbines and generators.
Decarbonization opportunities through service offerings, modernization, and
digitalization of the fleet.
**Who is Siemens Energy?**
At Siemens Energy, we are more than just an energy
technology company. With ~100,000 dedicated employees in more than 90
countries, we develop the energy systems of the future, ensuring that the
growing energy demand of the global community is met reliably and sustainably.
The technologies created in our research departments and factories drive the
energy transition and provide the base for one sixth of the world's electricity
generation.
Our global team is committed to making sustainable,
reliable, and affordable energy a reality by pushing the boundaries of what is
possible. We uphold a 150-year legacy of innovation that encourages our search
for people who will support our focus on decarbonization, new technologies, and
energy transformation.
Find out how you can make a difference at Siemens
Energy: Careergrowth and development opportunities; supportive work culture
+ Companypaid Health and wellness benefits
+ PaidTime Off and paid holidays
+ 401Ksavings plan with company match
+ Familybuilding benefits
+ Parentalleave
Employment Opportunity Statement
Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local
law.

**Job Description Summary**
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us.
**Excited to grow your career?**
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
_Our people make all the difference in our success._
**Are you looking for your new career?**
BD **Parata** is currently seeking a Field Support Engineer in the Greensboro, NC regional area. The Field Support Engineer will provide in depth technical and customer support of BD Parata's suite of pharmacy automation products. In this role you will travel regionally to provide industry leading support and service to Pharmacies in multiple types of environments.
**Please visit the link below for more information regarding BD Parata Pharmacy Automation products.**
people make all the difference in our success._
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position is right for you, we encourage you to apply!
**Key Responsibilities:**
+ Deliver world class customer service and problem resolution skills at new and existing client sites.
+ Cultivate positive customer relations by responding to complaints/inquires in a collaborative, supportive, and professional manner.
+ Ensure customer satisfaction and maximum uptime by maintaining equipment and preemptively resolving potential issues.
+ Instruct customers in the operation and daily maintenance of BD Parata's suite of pharmacy automation products.
+ Respond within SLA requirements to break/fix service requests.
+ Collaborate with regional and national service team members to identify and resolve complex problems.
+ Periodically assist Product Implementation Team with installation of new automation.
+ Provide detailed descriptions of issues and resolution actions in Salesforce Field Service Lightning.
+ Provide feedback on products and services to management and engineering to help drive efficiency and product improvement.
+ Be a highly responsible professional who can perform work independently with little supervision.
+ Maintain professional appearance in line with company policy.
+ Periodic travel outside of the local region and overnight stays may be required.
+ Weekend and holiday coverage as well as occasional overtime may be required.
+ Organize and maintain company supplied tools and inventory.
+ Timely reporting of expenses through Concur.
+ Willingness to extend themselves beyond the specified workday as required by the situation.
**Skills and Experience:**
+ Associates degree in Electronics Engineering, Electronics Engineering Technology, Mechanical Engineering Technology, Robotics Engineering or Biomedical Engineering Technology preferred or 3-5 years of experience in a field service role.
+ Equivalent combination of education and relevant experience servicing medical or complex business equipment may be substituted.
+ Highly motivated to provide superior customer care.
+ Proficient knowledge of Microsoft Operating systems including Windows 2000, XP, Windows 7, Windows 10, Windows 11 is required.
+ Proficient knowledge of Microsoft Office is required.
+ Extensive knowledge of basic computer networking including use of windows tools to identify network and pc information.
+ Knowledge of setup and use of routers and switches.
+ Ability to locate and edit configuration and XML files within a file structure.
+ Understanding of ghosting and re-imaging processes.
+ SQL knowledge a plus.
+ Strong mechanical aptitude and the ability to use standard hand tools to perform in depth disassembly and reassembly of complex subsystems.
+ Proficiency with digital multi-meters and voltage/amperage testers.
**Work Environment and physical demands:**
The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.
+ This position may be subject to both outside environmental conditions as well as inside environmental conditions common to a pharmacy location during service or maintenance.
+ Work will primarily be in the field involving long-term standing and frequent walking as well as include common hazards maneuvering through pharmacy locations.
+ Work will also include working with fingers by picking, pinching, typing, and grasping often with repetitive motion.
+ Must be able to carry, lift and push/pull up to 50 pounds frequently and up to 100 pounds occasionally.
+ Must be able to stand up to 10-12 hours a day on occasion.
+ Must have the ability to see, smell, hear, talk, climb, balance, stoop, kneel and twist, crouch, crawl, reach, grasp, sit, stand, and walk.
+ Daily car travel is required; occasional air travel is possible. Travel by car may average four hours per day, with occasional shorter and some longer drive times expected.
+ Use of ladders and step stools on a regular basis.
**BD Parata Provides:**
+ A fleet vehicle
+ Corporate credit card for travel and expenses,
+ Company issued laptop and phone for business use.
+ Tool kit containing standard and specialty tools need for servicing of automation.
+ A comprehensive suite of benefits.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
**Why Join Us?**
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit  Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
#earlycareer
Required Skills
Optional Skills
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**Primary Work Location**
USA NC - Durham - Roche Drive
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for an amazingly talented **Field Support Engineer** to join our team! In this role you will get to **work with a team of talented engineers supporting our federal customer at locations around the globe** .
**What You'll Be Doing:**
+ Providing tier 2 and tier 3 technical support to application stakeholders
+ Participating in software system deployments
+ Supporting cross-functional team in designing, building, and deploying system changes
+ Providing system administration services to our federal customer
**What Required Skills You'll Bring:**
+ Experience providing technical support to Windows-based client and server applications (5+ years)
+ Excellent written and verbal communication skills
+ Ability to quickly learn new technologies
+ Expert knowledge of Microsoft Windows operating systems
+ Ability to obtain a US Secret Clearance or higher
**What Desired Skills You'll Bring:**
+ Prior experience supporting US federal customers
+ Prior experience working at US Department of State
+ Understanding of Windows Active Directory and related technologies
+ Experience working with Microsoft SQL Server
+ Experience working with biometric devices and technologies
+ Experience providing technical support for peripheral devices
+ Experience providing server administration for Windows Server environments
+ Experience working with Microsoft Azure
+ Current active Secret Clearance or higher
**Security Clearance Requirement:**
A security clearance is not required to apply; however, the selected candidate must be able to obtain a Secret clearance which requires U.S. citizenship, prior to the start date.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $86,700.00 - $151,700.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.