6,637 Financial Counseling jobs in the United States
AVP Financial Counseling
Posted 12 days ago
Job Viewed
Job Description
Description
Calling All Esteemed Financial Counseling Leaders: Drive Lasting Change in Healthcare Revenue Cycle!
Do you excel in navigating complex regulatory landscapes and driving transformational change within the Revenue Cycle? If so, then we have the perfect opportunity for you to lead our Financial Counseling team!
The Role:
As the Associate Vice President (AVP) of Financial Counseling, you will have focused accountability on regulatory compliance across the system. You will assume a pivotal role encompassing legal coordination, regulatory compliance, strategic decision-making, and leadership. The AVP is accountable for the enterprise-level state and federal regulatory compliance, policies, and procedures, as well as the efficiency and effectiveness of Financial Assistance Programs and the Medicaid submission process for 51 Providence and Affiliate hospitals, over 1,000 physician practices, and Hospice & Homecare services.
Based in our dynamic setting, you will partner with key stakeholders across PSJH to develop and execute plans for financial assistance and health equity. Your leadership will be instrumental in driving innovation, streamlining operations, and enhancing the overall experience for both business and patient constituent groups.
What You'll Do:
Strategic Visionary:
- Set strategy and standards for Financial Assistance and Financial Counseling programs across all Providence St. Joseph Health ministries.
- Lead proactive internal auditing to ensure adherence to all federal and state regulations, including IRS 501(r) compliance.
Regulatory Expert:
- Collaborate closely with Providence Legal and outside counsel to maintain policy compliance and interpret new or draft regulations.
- Act as an internal and external Subject Matter Expert (SME) on complex, high-risk regulatory matters that impact reputational risk.
Operational Leader:
- Oversee Patient Financial Counseling functions, including the insourcing of the Medicaid eligibility program and vendor strategy.
- Set strategic and performance goals for the departments, monitor results, and drive process improvement.
Innovation Driver:
- Lead and participate in innovation and automation initiatives to improve caregiver workflow and patient experience.
- Collaborate with Data & Analytics to build PowerBI reports for monitoring processes and overall compliance.
Team Builder:
- Develop and maintain a high-performance team, ensuring staffing levels meet budget, and all staff are fully trained, certified, and empowered to achieve performance and quality targets.
- Foster a culture of compliance, continuous improvement, and professional development within the team.
Financial Steward:
- Oversee departmental budgets, including participation in budget development, approval responsibility, and ongoing monitoring for productivity and cost compliance.
- Lead the annual review of AGB calculations, updating charity policies, and coordinating with revenue cycle, finance, reimbursement, and legal counsel.
Change Manager:
- Ensure timely and appropriate communication to employees, patients, and stakeholders about organizational changes.
- Actively manage employee engagement and morale during periods of profound organizational change.
What You'll Bring:
- Educational Background: Bachelor's Degree in a relevant field; Master's Degree in Business Administration, Healthcare Administration, Public Administration, or a related field preferred.
- Experience: Minimum of 10 years of experience in a revenue cycle leadership role, with at least 10 years in revenue cycle, financial assistance, and/or financial counseling operations. 5 years of experience in state or federal regulatory matters, including investigations.
- Skills: Strong demonstrated ability to build relationships and coordinate with Chief Executives and Division CFOs on AG and regulatory matters.
- Leadership: Effective leadership, organizational skills, and a high degree of initiative.
- Knowledge: In-depth knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement and collection processes.
Why Join Us?
- Make a Real Difference: Contribute to an organization dedicated to transforming healthcare and improving lives.
- Unleash Your Potential: Enjoy the autonomy and support needed to bring your innovative ideas to life.
- Work with the Best: Collaborate with a team of talented and dedicated professionals passionate about their work.
- Thrive in a Dynamic Environment: Embrace the challenges and rewards of working in a fast-paced and ever-evolving industry.
Ready to Shape the Future of Healthcare?
If you're a visionary leader with a passion for healthcare and financial strategy, we encourage you to apply! Join our team and help us create a healthier future for all.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Requsition ID: 342302
Company: Providence Jobs
Job Category: Revenue Cycle Operations
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4001 SS RC FIN COUNS
Address: WA Renton 1801 Lind Ave SW
Work Location: Providence Valley Office Park-Renton
Workplace Type: Remote
Pay Range: $85.56 - $152.95
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
#J-18808-LjbffrAVP Financial Counseling
Posted 6 days ago
Job Viewed
Job Description
Job DescriptionCalling All Esteemed Financial Counseling Leaders: Drive Lasting Change in Healthcare Revenue Cycle! Do you excel in navigating complex regulatory landscapes and driving transformational change within the Revenue Cycle? If so, then we have the perfect opportunity for you to lead our Financial Counseling team!The Role:As the Associate Vice President (AVP) of Financial Counseling, you will have focused accountability on regulatory compliance across the system. You will assume a pivotal role encompassing legal coordination, regulatory compliance, strategic decision-making, and leadership. The AVP is accountable for the enterprise-level state and federal regulatory compliance, policies, and procedures, as well as the efficiency and effectiveness of Financial Assistance Programs and the Medicaid submission process for 51 Providence and Affiliate hospitals, over 1,000 physician practices, and Hospice & Homecare services.Based in our dynamic setting, you will partner with key stakeholders across PSJH to develop and execute plans for financial assistance and health equity. Your leadership will be instrumental in driving innovation, streamlining operations, and enhancing the overall experience for both business and patient constituent groups.What You'll Do:Strategic Visionary: Set strategy and standards for Financial Assistance and Financial Counseling programs across all Providence St. Joseph Health ministries. Lead proactive internal auditing to ensure adherence to all federal and state regulations, including IRS 501(r) compliance.Regulatory Expert: Collaborate closely with Providence Legal and outside counsel to maintain policy compliance and interpret new or draft regulations. Act as an internal and external Subject Matter Expert (SME) on complex, high-risk regulatory matters that impact reputational risk.Operational Leader: Oversee Patient Financial Counseling functions, including the insourcing of the Medicaid eligibility program and vendor strategy. Set strategic and performance goals for the departments, monitor results, and drive process improvement.Innovation Driver: Lead and participate in innovation and automation initiatives to improve caregiver workflow and patient experience. Collaborate with Data & Analytics to build PowerBI reports for monitoring processes and overall compliance.Team Builder: Develop and maintain a high-performance team, ensuring staffing levels meet budget, and all staff are fully trained, certified, and empowered to achieve performance and quality targets. Foster a culture of compliance, continuous improvement, and professional development within the team.Financial Steward: Oversee departmental budgets, including participation in budget development, approval responsibility, and ongoing monitoring for productivity and cost compliance. Lead the annual review of AGB calculations, updating charity policies, and coordinating with revenue cycle, finance, reimbursement, and legal counsel.Change Manager: Ensure timely and appropriate communication to employees, patients, and stakeholders about organizational changes. Actively manage employee engagement and morale during periods of profound organizational change.What You'll Bring: Educational Background: Bachelor's Degree in a relevant field; Master's Degree in Business Administration, Healthcare Administration, Public Administration, or a related field preferred. Experience: Minimum of 10 years of experience in a revenue cycle leadership role, with at least 10 years in revenue cycle, financial assistance, and/or financial counseling operations. 5 years of experience in state or federal regulatory matters, including investigations. Skills: Strong demonstrated ability to build relationships and coordinate with Chief Executives and Division CFOs on AG and regulatory matters. Leadership: Effective leadership, organizational skills, and a high degree of initiative. Knowledge: In-depth knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement and collection processes.Why Join Us? Make a Real Difference: Contribute to an organization dedicated to transforming healthcare and improving lives. Unleash Your Potential: Enjoy the autonomy and support needed to bring your innovative ideas to life. Work with the Best: Collaborate with a team of talented and dedicated professionals passionate about their work. Thrive in a Dynamic Environment: Embrace the challenges and rewards of working in a fast-paced and ever-evolving industry.Ready to Shape the Future of Healthcare?If you're a visionary leader with a passion for healthcare and financial strategy, we encourage you to apply! Join our team and help us create a healthier future for all.About UsAt Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Financial Counseling Representative
Posted 2 days ago
Job Viewed
Job Description
Location: UCHealth Poudre Valley Hospital, US:CO:Fort Collins
Department: UCHlth Financial Counseling
FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)
Shift: Days
Pay: $20.87 - $7.13 / hour. Pay is dependent on applicant's relevant experience
Summary:
Counsels patients and/or parties responsible for payment regarding payment responsibilities and options.
Responsibilities:
+ Explains financial responsibilities for services received, payment options, and collection procedures.
+ Explains insurance benefits, eligibility, requirements, and estimated patient liability based upon analysis and verification of insurance benefits.
+ Recommends alternative sources of payment and/or financial assistance when appropriate.
+ Communicates with insurance carriers, alternative payment sources, and healthcare providers to act as an advocate for the patient.
+ Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:
+ High school diploma or GED.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth invests in its Workforce.
UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):
+ Medical, dental and vision coverage including coverage for eligible dependents
+ 403(b) with employer matching contributions
+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
+ Employer paid short term disability and long-term disability with buy-up coverage options
+ Wellness benefits
+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to 5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Who We Are (uchealth.org)
Financial Counseling Representative
Posted 2 days ago
Job Viewed
Job Description
Location: UCHealth Poudre Valley Hospital, US:CO:Fort Collins
Department: UCHlth Financial Counseling
FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)
Shift: Days
Pay: $20.87 - $7.13 / hour. Pay is dependent on applicant's relevant experience
Summary:
Counsels patients and/or parties responsible for payment regarding payment responsibilities and options.
Responsibilities:
+ Explains financial responsibilities for services received, payment options, and collection procedures.
+ Explains insurance benefits, eligibility, requirements, and estimated patient liability based upon analysis and verification of insurance benefits.
+ Recommends alternative sources of payment and/or financial assistance when appropriate.
+ Communicates with insurance carriers, alternative payment sources, and healthcare providers to act as an advocate for the patient.
+ Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:
+ High school diploma or GED.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth invests in its Workforce.
UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):
+ Medical, dental and vision coverage including coverage for eligible dependents
+ 403(b) with employer matching contributions
+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
+ Employer paid short term disability and long-term disability with buy-up coverage options
+ Wellness benefits
+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to 5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Who We Are (uchealth.org)
Supervisor Financial Counseling
Posted 4 days ago
Job Viewed
Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Summary:**
+ The Supervisor of Financial Advocacy oversees the daily operations of the Patient Financial Advocacy Program within all Penn Medicine hospitals and physician groups. The supervisor ensures compliance with federal and state laws, regulations and hospital policies pertaining to Financial, Medical and Prescription Assistance. This position has direct responsibility for the organization's Patient Financial Advocates who serve to financially assist all Penn Medicine patients who are uninsured or underinsured. Performance has direct impact on meeting Corporate Revenue Cycle's Key Performance Indicators. (Hospital of the University of Pennsylvania/Chester County Hospital - Preservice - Full Time - 40 hours - Shift 1)
**Responsibilities:**
+ Supervises the daily operations of the Patient Financial Advocacy team and monitors productivity and quality measures. Travels to different service locations, as needed
+ Ensures departmental policies and procedures are being followed on a regular basis and recommends updates as needed, focusing on continuous process improvement
+ Monitors staff cash collection activity on any applicable patient out-of-pocket liabilities. Ensures staff collect all applicable documentation for the completion of any/all patient financial programs
+ Manages staff; interviews, hires, assigns and directs work, appraises staff performance, addresses complaints and resolves issues that may arise, and acts as a mentor for department staff. Fosters safe and just work environment
+ Handles escalated patient concerns in a professional manner; independently resolves issues whenever possible and escalates to management team or outside departments as needed.
+ Ensures communication is provided to department service delivery areas when unresolved financial issues require a delay in treatment - Assists the department in achieving and maintaining each Hospital's Candidate for Billing (CFB) daily goal
+ Maintains understanding of Revenue Cycle processes and tracks departmental progress to ensure the Revenue Cycle's KPI benchmarks are being met
+ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
+ Other duties as assigned to support the unit, department, entity, and health system organization
Credentials:
+ American Association of Healthcare Administrative Management (AAHAM) Revenue Cycle Certification preferred.
+ Association of Community Cancer Centers Boot Camp Certification preferred.
Education or Equivalent Experience:
+ Bachelor of Arts or Science and 2+ years Hospital or Practice Revenue Cycle Setting is required.
+ or High School diploma and 5+ years Hospital or Practice Revenue Cycle Setting is required.
+ Previous supervisory/management role preferred.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 260312
Financial Counseling Rep I
Posted today
Job Viewed
Job Description
As our **Patient Financial Advocate - Financial Counselor Representative** , you'll be responsible for counseling uninsured and or under-insured patients to attempt to obtain a paying funding source. You will educate patients on their responsibilities and potential options. You'll be responsible for accurately and compassionately explaining to the patient their financial obligation during their counseling session. In this role, the successful employee must display a strong sense of patient care and attention to detail.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology, health plans, and the ability to be a liaison between multiple entities. Previous experience as a financial counselor with a background in medical terminology and understanding State and Federal assistance programs is a plus. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. You may need to be up to date on all vaccinations (including but not limited to annual flu shot), pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working as a Patient Financial Advocate - Financial Counselor Representative:**
+ Working on computers and consulting with patients regarding their financial obligation for service. You'll work with an attention to detail, ability to multi-task and navigate between multiple systems simultaneously, develop trust and rapport with patients, and communicate with compassion and authenticity relating to sensitive topics.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety regarding financial obligations. You'll build rapport in real time.
+ In this fast-paced work environment, you will be helping patients work through their financial obligations for service. While counseling uninsured patients on financial assistant programs, information may seem straightforward, there is a lot of variation in benefit plans and coverage, that will require knowledge you will gain through training.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your financial healthcare career at R1 RCM Inc.
**Requirement:**
+ High School Diploma or GED
+ Excellent customer service and communication skills
For this US-based position, the base pay range is $17.80 - $24.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
Financial Counseling Representative I
Posted today
Job Viewed
Job Description
As our **Patient Financial Advocate - Financial Counselor Representative** , you'll be responsible for counseling uninsured and or under-insured patients to attempt to obtain a paying funding source. You will educate patients on their responsibilities and potential options. You'll be responsible for accurately and compassionately explaining to the patient their financial obligation during their counseling session. In this role, the successful employee must display a strong sense of patient care and attention to detail.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology, health plans, and the ability to be a liaison between multiple entities. Previous experience as a financial counselor with a background in medical terminology and understanding State and Federal assistance programs is a plus. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. You may need to be up to date on all vaccinations (including but not limited to annual flu shot), pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working as a Patient Financial Advocate - Financial Counselor Representative:**
+ Working on computers and consulting with patients regarding their financial obligation for service. You'll work with an attention to detail, ability to multi-task and navigate between multiple systems simultaneously, develop trust and rapport with patients, and communicate with compassion and authenticity relating to sensitive topics.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety regarding financial obligations. You'll build rapport in real time.
+ In this fast-paced work environment, you will be helping patients work through their financial obligations for service. While counseling uninsured patients on financial assistant programs, information may seem straightforward, there is a lot of variation in benefit plans and coverage, that will require knowledge you will gain through training.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your financial healthcare career at R1 RCM Inc.
**Requirement:**
+ High School Diploma or GED
+ Excellent customer service and communication skills
For this US-based position, the base pay range is $14.92 - $20.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
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About the latest Financial counseling Jobs in United States !
Financial Counseling Rep I
Posted 2 days ago
Job Viewed
Job Description
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology, health plans, and the ability to be a liaison between multiple entities. Previous experience as a financial counselor with a background in medical terminology and understanding State and Federal assistance programs is a plus. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. You may need to be up to date on all vaccinations (including but not limited to annual flu shot), pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working as a Patient Financial Advocate - Financial Counselor Representative:**
+ Working on computers and consulting with patients regarding their financial obligation for service. You'll work with an attention to detail, ability to multi-task and navigate between multiple systems simultaneously, develop trust and rapport with patients, and communicate with compassion and authenticity relating to sensitive topics.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety regarding financial obligations. You'll build rapport in real time.
+ In this fast-paced work environment, you will be helping patients work through their financial obligations for service. While counseling uninsured patients on financial assistant programs, information may seem straightforward, there is a lot of variation in benefit plans and coverage, that will require knowledge you will gain through training.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your financial healthcare career at R1 RCM Inc.
**Requirement:**
+ High School Diploma or GED
+ Excellent customer service and communication skills
For this US-based position, the base pay range is $17.80 - $24.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( #hospital #financialcounseling #counselingrep #insurance #patient
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
Financial Counseling Representative I
Posted 2 days ago
Job Viewed
Job Description
Seeking and paying for medical care is a significant challenge for many Americans. As an **R1** **Financial Counseling Associate** , you will be responsible for counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s). You will be expected to accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients. In this role, a successful candidate must display excellent customer service, commitment to assisting patients, and attention to detail.
To thrive in this job, you'll need to be able to multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations. Additionally, you will need to gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information.
Previous experience as a financial counselor with a background in medical terminology, understanding State and Federal assistance programs, or relevant healthcare experience is a plus.
_Here's what you can expect working as a Financial Counseling Associate:_
+ You will have the opportunity to help patients navigate some of the most difficult times in their lives by reducing financial burdens related to their medical care.
+ You will see, hear about, and/or be in the presence of illness and injuries. You may need to be up to date on all vaccinations (including but not limited to an annual flu shot), pass a drug test, and pass a background check prior to hire.
+ This is a fast-paced work environment; you will need to be able to communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently. R1 training and Financial Counseling leaders are ready to help you gain the knowledge you need to be successful in this role.
+ We at R1 care about your professional growth and development. Financial Counseling leaders are committed to fostering individual growth, and R1 provides a multitude of career and leadership development courses and programs.
_Requirements:_
+ _High School Diploma or GED_
+ _Excellent customer service skills_
+ _Compassionate communication_
For this US-based position, the base pay range is $15.35 - $22.48 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( #healthcare #customerservice #financialcounseling #banking #LI-TJ2022
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
Financial Counseling Representative I
Posted 2 days ago
Job Viewed
Job Description
To thrive in this job, you'll need to be able to multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations. Additionally, you will need to gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information.
Previous experience as a financial counselor with a background in medical terminology, understanding State and Federal assistance programs, or relevant healthcare experience is a plus.
_Here's_ _what you can expect working as a_ _Financial Counseling Associate_ _:_
+ You will have the opportunity to help patients navigate some of the most difficult times in their lives by reducing financial burdens related to their medical care.
+ You will see, hear about, and/or be in the presence of illness and injuries. You may need to be up to date on all vaccinations (including but not limited to an annual flu shot), pass a drug test, and pass a background check prior to hire.
+ This is a fast-paced work environment; you will need to be able to communicate complex coverage enrollment information with patients and assistwith their applications effectively and efficiently. R1 training and Financial Counseling leaders are ready to help you gain the knowledge you need to be successful in this role.
+ We at R1 care about your professional growth and development. Financial Counseling leadersare committed to fostering individual growth, and R1 provides a multitude of career and leadership development courses and programs.
_Requirement_ _s_ _:_
+ _High School Diploma or GED_
+ _Excellent customer service skills_
+ _Compassionate communication_
For this US-based position, the base pay range is $15.35 - $22.48 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( #healthcare #customerservice
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.